476 Implementation Manager jobs in Singapore

Responsibilities

• Install, configure, and train restaurant staff on Resto products, including hardware and networking devices—terminals, kiosks, handhelds, printers, and other peripheral equipment.
• Collaborate with the menu team to set up and configure the restaurant's menu correctly prior to installation, and assist with menu requests as needed after installation. Use sound judgment to independently determine restaurant priorities, the sequence of implementation steps based on restaurant needs, and menu design options.
• Efficiently and accurately respond to and resolve incoming calls, chats, tickets, and cases.
• Collect, organize, and address feedback from restaurant partners and customers.
• Communicate with restaurants to understand their needs, and optimize business performance by identifying opportunities to implement impactful solutions for our restaurant partners.
• Collaborate with central operations, product, and engineering teams to drive local adoption of new products, processes, and plans.
• Collaborate with the local team to ensure the growth and profitability of our restaurant technology solutions. Identify upsell opportunities and partner with the local restaurant technology sales team to ensure execution.

Qualifications

• Bilingual proficiency in English and Mandarin is required.
• 1+ years of relevant experience is highly preferred. (If you have no work experience, we can also train you to become an excellent implementation engineer.)
• Prior startup experience is preferred.
• A bachelor's degree in a related field is preferred.
• A valid driver's license and access to a vehicle are required.

We're looking for a Senior Implementation Manager who is passionate about the Wise mission – money without borders. You'll be a part of the Wise Platform team, leading the most impactful projects and programmes of work in order to expand our growing list of global partners, helping us deliver world class payment service solutions to our partners and their customers across the APAC region.

In this role, you will be responsible for driving complex implementations with the world's biggest banks and businesses. You will implement both new and existing solutions across markets, overcoming blockers along the way with in-depth problem solving and strong influencing skills, leveraging strong program management experience to deliver on time, high quality integrations.

You'll be helping to achieve our regional growth targets while working closely with our Solutions Engineering, Product, Compliance, Operational and Sales teams to deliver projects efficiently and to a high standard. You should be equally comfortable in both a business and technical context, adept at building trust across all stakeholder groups: executives, engineers, external partners, and internal teams.

Your mission:

• Lead complex implementation projects for major banks and businesses, managing end-to-end program/project lifecycles from kickoff to launch while ensuring on-time, high-quality delivery.
• Overcome project blockers with strong problem-solving and influencing skills, working in both business and technical contexts, and building trust with diverse stakeholders.
• Use project governance expertise to manage scope, timelines, and accountability across workstreams, while identifying risks, solving challenges, and ensuring regulatory compliance.
• Manage delivery risks for deals—including project, financial, compliance, and reputational—ensuring robust mitigation plans are in place, and tracking these risks to adequate closure.
• Build and nurture excellent relationships with partners, ensure they love the experience we offer them.
• Confidently explain financial technology solutions and lead process improvements to enhance project scalability and efficiency.

This role will give you the opportunity to:

• Have a significant and visible impact on the growth of Wise platform by leading payments partnerships with the world's biggest banks and businesses.
• Help scale the Implementation function, by leading initiatives to improve our processes.
• Deliver new and innovative solutions, finding new ways of working that have not been done before.
• Travel to work with our teams and meet with partners around the world.

Qualifications

• 8+ years of project management experience in banking/fintech.
• Proven track record managing complex, multi-phase projects using Agile, Waterfall, or hybrid methodologies. Skilled in creating and managing high-quality project plans, breaking down tasks, mapping dependencies, and identifying the critical path to launch.
• Extensive experience in leading API and SWIFT based payment integrations, by navigating banking or large enterprise organisational structures and decision making processes in order to drive successful project outcomes.
• Proven ability to identify, manage and mitigate risks through strong project governance.
• Demonstrable experience in delivering payment integrations while adhering to market specific regulatory requirements.
• Excellent verbal and written communication skills, adept at presenting complex concepts to both C-suite and working teams, adapting messages to the audience.
• Expertise in resolving challenges, making impactful decisions, and acting autonomously.
• Demonstrated expertise in strong decision-making and overcoming complex challenges.

We're looking for a Senior Implementation Manager who is passionate about the Wise mission – money without borders. You'll be a part of the Wise Platform team, leading the most impactful projects and programmes of work in order to expand our growing list of global partners, helping us deliver world class payment service solutions to our partners and their customers across the APAC region.

In this role, you will be responsible for driving complex implementations with the world's biggest banks and businesses. You will implement both new and existing solutions across markets, overcoming blockers along the way with in-depth problem solving and strong influencing skills, leveraging strong program management experience to deliver on time, high quality integrations.

You'll be helping to achieve our regional growth targets while working closely with our Solutions Engineering, Product, Compliance, Operational and Sales teams to deliver projects efficiently and to a high standard. You should be equally comfortable in both a business and technical context, adept at building trust across all stakeholder groups: executives, engineers, external partners, and internal teams.

Your mission:

• Lead complex implementation projects for major banks and businesses, managing end-to-end program/project lifecycles from kickoff to launch while ensuring on-time, high-quality delivery.
• Overcome project blockers with strong problem-solving and influencing skills, working in both business and technical contexts, and building trust with diverse stakeholders.
• Use project governance expertise to manage scope, timelines, and accountability across workstreams, while identifying risks, solving challenges, and ensuring regulatory compliance.
• Manage delivery risks for deals—including project, financial, compliance, and reputational—ensuring robust mitigation plans are in place, and tracking these risks to adequate closure.
• Build and nurture excellent relationships with partners, ensure they love the experience we offer them.
• Confidently explain financial technology solutions and lead process improvements to enhance project scalability and efficiency.

This role will give you the opportunity to:

• Have a significant and visible impact on the growth of Wise platform by leading payments partnerships with the world's biggest banks and businesses.
• Help scale the Implementation function, by leading initiatives to improve our processes.
• Deliver new and innovative solutions, finding new ways of working that have not been done before.
• Travel to work with our teams and meet with partners around the world.

Qualifications

• 8+ years of project management experience in banking/fintech.
• Proven track record managing complex, multi-phase projects using Agile, Waterfall, or hybrid methodologies. Skilled in creating and managing high-quality project plans, breaking down tasks, mapping dependencies, and identifying the critical path to launch.
• Extensive experience in leading API and SWIFT based payment integrations, by navigating banking or large enterprise organisational structures and decision making processes in order to drive successful project outcomes.
• Proven ability to identify, manage and mitigate risks through strong project governance.
• Demonstrable experience in delivering payment integrations while adhering to market specific regulatory requirements.
• Excellent verbal and written communication skills, adept at presenting complex concepts to both C-suite and working teams, adapting messages to the audience.
• Expertise in resolving challenges, making impactful decisions, and acting autonomously.
• Demonstrated expertise in strong decision-making and overcoming complex challenges.

We’re looking for a Senior Implementation Manager who is passionate about the Wise mission – money without borders. You’ll be a part of the Wise Platform team, leading the most impactful projects and programmes of work in order to expand our growing list of global partners, helping us deliver world class payment service solutions to our partners and their customers across the APAC region.
In this role, you will be responsible for driving complex implementations with the world’s biggest banks and businesses. You will implement both new and existing solutions across markets, overcoming blockers along the way with in-depth problem solving and strong influencing skills, leveraging strong program management experience to deliver on time, high quality integrations.
You’ll be helping to achieve our regional growth targets while working closely with our Solutions Engineering, Product, Compliance, Operational and Sales teams to deliver projects efficiently and to a high standard. You should be equally comfortable in both a business and technical context, adept at building trust across all stakeholder groups: executives, engineers, external partners, and internal teams.
Your mission:
Lead complex implementation projects for major banks and businesses, managing end-to-end program/project lifecycles from kickoff to launch while ensuring on-time, high-quality delivery.
Overcome project blockers with strong problem-solving and influencing skills, working in both business and technical contexts, and building trust with diverse stakeholders.
Use project governance expertise to manage scope, timelines, and accountability across workstreams, while identifying risks, solving challenges, and ensuring regulatory compliance.
Manage delivery risks for deals—including project, financial, compliance, and reputational—ensuring robust mitigation plans are in place, and tracking these risks to adequate closure.
Build and nurture excellent relationships with partners, ensure they love the experience we offer them.
Confidently explain financial technology solutions and lead process improvements to enhance project scalability and efficiency.
This role will give you the opportunity to:
Have a significant and visible impact on the growth of Wise platform by leading payments partnerships with the world’s biggest banks and businesses.
Help scale the Implementation function, by leading initiatives to improve our processes.
Deliver new and innovative solutions, finding new ways of working that have not been done before.
Travel to work with our teams and meet with partners around the world.
Qualifications
8+ years of project management experience in banking/fintech.
Proven track record managing complex, multi-phase projects using Agile, Waterfall, or hybrid methodologies. Skilled in creating and managing high-quality project plans, breaking down tasks, mapping dependencies, and identifying the critical path to launch.
Extensive experience in leading API and SWIFT based payment integrations, by navigating banking or large enterprise organisational structures and decision making processes in order to drive successful project outcomes.
Proven ability to identify, manage and mitigate risks through strong project governance.
Demonstrable experience in delivering payment integrations while adhering to market specific regulatory requirements.
Excellent verbal and written communication skills, adept at presenting complex concepts to both C-suite and working teams, adapting messages to the audience.
Expertise in resolving challenges, making impactful decisions, and acting autonomously.
Demonstrated expertise in strong decision-making and overcoming complex challenges.
#J-18808-Ljbffr

Company Description
Wise is a global technology company, building the best way to move and manage the world’s money.
Min fees. Max ease. Full speed.
Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.
As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.
More about
our mission
and
what we offer .
Job Description
We’re looking for a Senior Implementation Manager who is passionate about the Wise mission – money without borders. You’ll be a part of the Wise Platform team, leading the most impactful projects and programmes of work in order to expand our growing list of global partners, helping us deliver world class payment service solutions to our partners and their customers across the APAC region.
We’ve launched partnerships with the likes of Morgan Stanley, Google Pay, Nubank, N26, Monzo, GMO, Aspire and Bank Mandiri, and today have 70+ global banks and platforms connected and powered by Wise Platform.
We are looking for a Senior Implementation/Program Manager to join our team in Singapore to play a crucial role in growing Wise Platform by delivering our highest impact partner integrations. You’ll be helping to achieve our regional growth targets while working closely with our Solutions Engineering, Product, Compliance, Operational and Sales teams to deliver projects efficiently and to a high standard.
In this role, you will be responsible for driving complex implementations with the world’s biggest banks and businesses. You will implement both new and existing solutions across markets, overcoming blockers along the way with in-depth problem solving and strong influencing skills, leveraging strong program management experience to deliver on time, high quality integrations. You should be equally comfortable in both a business and technical context, adept at building trust across all stakeholder groups: executives, engineers, external partners, and internal teams.
Qualifications
Your mission:
Lead complex implementation projects for major banks and businesses, managing end-to-end program/project lifecycles from kickoff to launch while ensuring on-time, high-quality delivery.
Overcome project blockers with strong problem-solving and influencing skills, working in both business and technical contexts, and building trust with diverse stakeholders.
Use project governance expertise to manage scope, timelines, and accountability across workstreams, while identifying risks, solving challenges, and ensuring regulatory compliance.
Manage delivery risks for deals—including project, financial, compliance, and reputational—ensuring robust mitigation plans are in place, and tracking these risks to adequate closure.
Build and nurture excellent relationships with partners, ensure they love the experience we offer them.
Confidently explain financial technology solutions and lead process improvements to enhance project scalability and efficiency.
This role will give you the opportunity to:
Have a significant and visible impact on the growth of Wise platform by leading payments partnerships with the world’s biggest banks and businesses.
Help scale the Implementation function, by leading initiatives to improve our processes.
Deliver new and innovative solutions, finding new ways of working that have not been done before.
Travel to work with our teams and meet with partners around the world.
About you:
8+ years of project management experience in banking/fintech.
Proven track record managing complex, multi-phase projects using Agile, Waterfall, or hybrid methodologies. Skilled in creating and managing high-quality project plans, breaking down tasks, mapping dependencies, and identifying the critical path to launch.
Extensive experience in leading API and SWIFT based payment integrations, by navigating banking or large enterprise organisational structures and decision making processes in order to drive successful project outcomes.
Proven ability to identify, manage and mitigate risks through strong project governance.
Demonstrable experience in delivering payment integrations while adhering to market specific regulatory requirements.
Excellent verbal and written communication skills, adept at presenting complex concepts to both C-suite and working teams, adapting messages to the audience.
Expertise in resolving challenges, making impactful decisions, and acting autonomously.
Demonstrated expertise in strong decision-making and overcoming complex challenges.
Additional Information
This role is ideal for an established professional with a track record of delivering complex programs of work in financial services, particularly in the banking and payments sectors. If you are passionate about financial technology and thrive in a fast-paced, dynamic environment, we encourage you to apply.
For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.
We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.
If you want to find out more about what it's like to work at Wise visit Wise.Jobs.
Keep up to date with life at Wise by following us on LinkedIn and Instagram.
#J-18808-Ljbffr

Now Hiring:
Senior Implementation Manager
SteelEye is a fast-moving RegTech (Regulatory Technology) start-up that helps financial companies (e.g., banks, investment firms, brokers, hedge funds, and asset managers) meet their obligations under various global financial regulations.
Our work enhances financial compliance, prevents market abuse, and promotes trust in financial markets. Our team is passionate about leveraging data and technology to make this happen.
With established expertise across APAC, North America, and Europe, SteelEye is well-positioned to assist financial firms in APAC in addressing compliance complexities.
We are seeking an exceptional Integration Manager to join our Implementation Team to oversee the end-to-end onboarding and data integration process for SteelEye clients, ensuring seamless implementation of financial trading and communications data into our platform. This role combines technical delivery, cross-functional collaboration, and client interaction, while contributing to process optimization, product quality, and market/regulatory insights.
Primary Responsibilities Include:
Own APAC client onboarding and data integration, from contract signing through go-live and 30-day hyper-care.
Translate signed SOWs and Solution Design Documents into technical specifications and coordinate with Engineering for development, QA, and deployment.
Analyze and integrate clients' financial trading and communication data into the SteelEye platform.
Coordinate daily tasks and risks with the regional PMO; provide weekly status updates to clients and stakeholders.
Conduct client workshops to confirm data scope, field mappings, and compliance parameters.
Ensure data quality and completeness in partnership with Product and Surveillance SMEs, validating data against surveillance standards.
Automate and optimize onboarding tasks using scripts, templates, and conformance-test suites to reduce time-to-live.
Identify and surface upsell or expansion opportunities to the Sales team during scoping and go-live.
Work with the product team to ensure accurate data ingestion for use in surveillance and market abuse solutions.
Occasional travel (~10%) to client offices across APAC and collaboration during London working hours for project milestones.
Details:
Job Title:
Senior Implementation Manager
Reporting To:
Head of Implementation
Location:
Flexible within APAC region
Starting Salary:
Competitive
Start Date:
ASAP
Key Skills and Experience:
Bachelor’s degree or equivalent work experience in a related field
Minimum 4 years of experience as an Implementation Manager in Fintech
Strong project or program management skills; familiarity with Jira and Excel
Proficiency in Python and BI tools like PowerBI or Tableau
Understanding of front-office systems and workflows for financial products
Experience with FIX protocol and exposure to EMS, OMS, exchanges, vendors, and communication tools
Experience working with diverse clients such as brokers, hedge funds, and investment managers
Excellent communication skills for cross-team and client interactions, with strong documentation and feedback abilities
Personal Attributes:
Structured, organized, and able to handle multiple priorities
Enjoys teamwork and independent work in a fast-paced environment
Excellent stakeholder and change management skills
Self-starter with strong technical aptitude and ability to translate business needs into technical solutions
Customer-focused with a keen understanding of user needs
Committed to continuous learning and industry awareness
Attention to detail and strong analytical skills
Languages:
Fluent in English; additional languages such as Cantonese, Mandarin, or Japanese are highly advantageous
Why This Role Is Right For You:
This role offers a unique opportunity to shape how top financial institutions across APAC meet complex regulatory requirements through cutting-edge data integration and client delivery. You will thrive in a dynamic, cross-functional environment that combines technical challenges, client impact, and global collaboration. Joining SteelEye means becoming a valued team member with ample opportunities for growth and development.
Applying for the Role:
Send your CV to We look forward to your application.
Interview Process:
The process includes:
CV Review
Initial interview with the Head of Implementation
Final interview with the COO
SteelEye is committed to fostering a diverse, inclusive workplace and welcomes candidates from all backgrounds. We value the perspectives and experiences that diversity brings to our team.
#J-18808-Ljbffr

We’re looking for a Senior Implementation Manager who is passionate about the Wise mission – money without borders. You’ll be a part of the Wise Platform team, leading the most impactful projects and programmes of work in order to expand our growing list of global partners, helping us deliver world class payment service solutions to our partners and their customers across the APAC region.

In this role, you will be responsible for driving complex implementations with the world’s biggest banks and businesses. You will implement both new and existing solutions across markets, overcoming blockers along the way with in-depth problem solving and strong influencing skills, leveraging strong program management experience to deliver on time, high quality integrations.

You’ll be helping to achieve our regional growth targets while working closely with our Solutions Engineering, Product, Compliance, Operational and Sales teams to deliver projects efficiently and to a high standard. You should be equally comfortable in both a business and technical context, adept at building trust across all stakeholder groups: executives, engineers, external partners, and internal teams.

Your mission:

• Lead complex implementation projects for major banks and businesses, managing end-to-end program/project lifecycles from kickoff to launch while ensuring on-time, high-quality delivery.
• Overcome project blockers with strong problem-solving and influencing skills, working in both business and technical contexts, and building trust with diverse stakeholders.
• Use project governance expertise to manage scope, timelines, and accountability across workstreams, while identifying risks, solving challenges, and ensuring regulatory compliance.
• Manage delivery risks for deals—including project, financial, compliance, and reputational—ensuring robust mitigation plans are in place, and tracking these risks to adequate closure.
• Build and nurture excellent relationships with partners, ensure they love the experience we offer them.
• Confidently explain financial technology solutions and lead process improvements to enhance project scalability and efficiency.

This role will give you the opportunity to:

• Have a significant and visible impact on the growth of Wise platform by leading payments partnerships with the world’s biggest banks and businesses.
• Help scale the Implementation function, by leading initiatives to improve our processes.
• Deliver new and innovative solutions, finding new ways of working that have not been done before.
• Travel to work with our teams and meet with partners around the world.

Qualifications

• 8+ years of project management experience in banking/fintech.
• Proven track record managing complex, multi-phase projects using Agile, Waterfall, or hybrid methodologies. Skilled in creating and managing high-quality project plans, breaking down tasks, mapping dependencies, and identifying the critical path to launch.
• Extensive experience in leading API and SWIFT based payment integrations, by navigating banking or large enterprise organisational structures and decision making processes in order to drive successful project outcomes.
• Proven ability to identify, manage and mitigate risks through strong project governance.
• Demonstrable experience in delivering payment integrations while adhering to market specific regulatory requirements.
• Excellent verbal and written communication skills, adept at presenting complex concepts to both C-suite and working teams, adapting messages to the audience.
• Expertise in resolving challenges, making impactful decisions, and acting autonomously.
• Demonstrated expertise in strong decision-making and overcoming complex challenges.

Job Summary:

The Client Onboarding team is spread across three verticals (PMS, OEMS, and Managed Services Implementation) and is responsible for ensuring a smooth and efficient onboarding process for new clients. These teams act as the face of Clearwater to our buy-side clients including traders, portfolio managers and operational users throughout the project lifecycle and serve as the central point of contact for internal Clearwater teams including Product, Technology, and Account Management.

The Role:

Subject Matter Expert - Client Servicing will act as a guide and subject matter expert for clients when implementing Clearwater's PMS (Portfolio Management System). This role will build strong PMS product knowledge, manage a positive relationship with our clients, understand and apply project methodologies and risk management processes, development requirement documents, summarize data, and be the point person for client-facing communication.

Responsibilities:

• Manage new client implementations and serve as the first point of contact for new clients regarding platform customization, Q&A and workflow consulting.
• Consult with clients to match their current and desired business processes with Clearwater software and services solutions.
• Engage senior client and internal stakeholders to review project progress and task-level status.
• Liaise with internal production team to support Data migration, Interfaces, Trading workflows, troubleshoot P&L and accounting issues.
• Facilitate the setup of various components Clearwater software such as Funds, Brokers, Trade Commissions, Market Environment, GL accounts, etc. based on unique client requirements.
• Facilitate the setup of custom Position, Trade and Accounting reporting requirements.
• Identify opportunities for process improvement and documentation in the Implementation workflow and other internal processes.

Required Skills:

• 5+ years of experience in the hedge fund or asset management industry, including front, middle, and back office workflows.
• 5+ years of Fintech onboarding and / or software implementation experience preferred
• A client-service mentality and collaborative work style
• Strong client-facing communication and analytical skills are paramount.
• Solid project management / milestone / dependency tracking experience with an ability to identify and escalate project risks
• Ability to manage competing priorities and deliver with high quality.
• Thorough knowledge of a wide range of both listed and OTC financial products.
• Experience with commercial Order Management, Portfolio Management and Investment Record keeping software

Education and Experience:

• Bachelor's degree or above in Accounting or Finance-related field, or experience in relevant area of specialization.
• 5+ years' relevant experience.

Role Overview

We are seeking a dynamic and hands-on Client Project Implementation Manager to support a diverse portfolio of private residences, hospitality initiatives, and estate operations. This hybrid role is ideal for a professional with a strong engineering foundation, culinary awareness, and a proven ability to execute complex projects across technical and operational domains.

Reporting to the Operations Manager, the successful candidate will lead and implement infrastructure-heavy workstreams, ensuring seamless coordination and delivery across multiple high-touch environments. This role demands a proactive problem-solver who thrives in a fast-paced, service-oriented setting.

Key Responsibilities include but not limited to:

1. Technical Estate Operations

• Oversee the maintenance and performance of household systems including HVAC, electrical, plumbing, and other critical infrastructure.

• Develop and implement Standard Operating Procedures (SOPs) for estate operations.

• Conduct regular inspections and audits to ensure compliance with safety and operational standards.

• Manage vendor relationships, service contracts, and regulatory compliance.

• Hospitality & Facilities Support

• Provide operational support for guest services and kitchen functions, ensuring high standards of service delivery.

• Coordinate logistics for private and corporate events, including back-of-house systems and staffing.

• Collaborate with culinary teams to streamline food and beverage operations, inventory control, and service protocols.

3. Project Execution

• Support property development initiatives, including overseas and domestic projects

• Manage on-ground coordination, documentation, and progress tracking for multi-phase initiatives.

• Support event logistics and setup for private gatherings or internal functions.

• Support kitchen and pantry operations, including simple inventory checks and coordination with service staff.

• Spearhead improvements in residential kitchen operations, including inventory management and workflow optimization.

Qualifications

• Degree in Engineering, Facilities Management, Hospitality Management, or a related field.

• Minimum 5 years of experience in estate operations, project implementation, or hospitality services.

• Prior experience in managing estates of UHNW.

Skills & Attributes

• Strong problem-solving skills with the ability to identify, troubleshoot, and resolve operational challenges across various domains.

• Excellent organizational and communication skills.

• Ability to work independently and collaboratively across diverse teams.

• High level of discretion, professionalism, and service orientation.