625 Implementation Engineer jobs in Singapore

Location

Singapore

Employment Type

Full time

Location Type

Remote

Department

Customer & Commercial

Customer

Customer Deployment

Why join us?

Do work that matters. We're pioneering AI technologies that help raise the standard of healthcare for millions of people every day.

Well-funded and global, backed by world-class investors including Aware Super, Blackbird Ventures, Skip Capital and Horizons Ventures. 's total capital raised to date exceeds US$240 million.

Work with a bunch of awesome, genuine people who are passionate about what they do.

Flexible and remote-friendly working

Make a real impact. You won't be another 'cog in the wheel' here. We give full trust and autonomy for you to be heard, to work on the big hairy projects – and to make a real difference.

Grow your career with us. We're big believers in lifelong learning. You'll be given a $000 personal L&D budget, plus opportunities for internal mobility to grow your career.

Market-leading parental support including 16 weeks gender-neutral paid parental leave and 10,000 support for egg or sperm freezing.

About the role

As a Customer Deployment Engineer at you will be responsible for ensuring that our clients, partners, and internal teams receive the best implementation and support experience for the use and integration of our products.

This position will provide onsite and remote installation and configuration activities plus remote support, troubleshooting and issue resolution. You will play a key role in delivering great customer experiences through a successful implementation and followed up with responsive support that enables customers to maximise the use of the Annalise Enterprise solutions.

What you'll do:

• Implement all solutions as part of the project managed implementation team. This includes software installation, configuration, and system testing.
• Communicate and liaise with the customer and internal teams for detailing project requirements.
• Plan and train customer staff in the support of solutions
• Remotely build, configure, and manage Ubuntu Linux enterprise systems
• Work with various healthcare industry vendor partners to create and maintain integrations required for our customer base
• Maintain and assist managing test environments for problem replication
• Deliver effective and high-quality technical support (Level 2 and 3) to our growing customer base, delivering solutions to both technical and non-technical end users.
• Provide remote support, troubleshooting, and issue resolution for customers and the sales team to facilitate the successful use of our products.
• Troubleshoot and diagnose customer issues using a variety of resources, including documentation, knowledgebase articles, known issues list, and the wider technical teams via email/phone/chat.
• Own and manage customer cases and customer expectations effectively and professionally.
• Independently deliver great customer experiences by providing responsive support to difficult technical projects or tasks/issues
• Manage escalation to Level 4 support when required by taking ownership of technical issues and working with our development group to resolve more advanced issues
• Document troubleshooting and problem resolution steps including root cause analysis
• Act as technical expert within the region: work cross-functionally within the organisation, assisting sales and pre-sales with proposals, and preparing equipment for trade shows and client demonstrations
• Ensure all work is clearly documented in line with organisational policies and regulatory guidelines in a timely manner
• Work effectively with colleagues and customers by practicing punctuality, respect for deadlines, collaborative problem solving, and honest communication.
• Build trusting relationships by acting with integrity, courtesy, and responsibility, even in the face of stress or demanding workplace conditions.
• Drive continuous improvement of current delivery and support framework, systems and processes
• Adhere to all HIPAA, PHI, ISO and all appropriate regulatory guidelines.

What you bring:

• Experience and/or knowledge of case management (Salesforce Service Cloud, Jira) and knowledge base tools (Confluence, SharePoint),
• Familiarity with systems such as AWS and VMWare (certifications preferable),
• Previous experience in roles such as System Admin or Infrastructure Engineer,
• Experience in healthcare informatics and/or medical imaging informatics technologies,
• Experience with installing and maintaining Linux operating systems,
• Experience with configuration and scripting (bash or python),
• Knowledge of DNS, TCP/IP and other networking concepts,
• Experience with healthcare information protocols, standards, and systems, (e.g., HL7, DICOM, PACS, EHR, and RIS),
• Willingness to travelling up to 25% of the year.

Nice to have (but not essential):

• Experience with healthcare workflow engines (e.g., Nextgen Connect)
• Experience with containerisation platforms (e.g., Docker, Kubernetes)
• Strong customer engagement and relationship building skills
• Demonstrated strong organisational, analytical, and decision-making skills
• Ability to work on multiple concurrent tasks/activities and meet customer expectations
• Able to work independently, with a self-starter attitude, and as part of a wider team

What we're about

We're problem solvers, redefining what's possible in healthcare through AI Technology. Our mission is to urgently scale global healthcare capacity, using AI automation to elevate the care clinicians can provide. The end goal is to raise the standard of healthcare for millions of patients every day.

Yes, we're a technology company and yes, we're leveraging the latest AI technologies, but people are at the heart of everything we do.

Since 2019, and its ventures have scaled rapidly to 200+ employees worldwide with 's total capital raised to date exceeding US 240 million. Our AI software has helped to create more lives through IVF, as well as enabling faster, more accurate diagnosis of medical images via our suite of products. Soon, we'll be helping with early cancer detection in pathology through our newest joint venture,

And we're just getting started.

A role with means you'll be a part of our unique model – giving you access and opportunity to do impactful work across a range of healthcare domains.

Help us shape the future of AI in healthcare. And most importantly, help us make a real difference in people's lives.

What's next?

If you're inspired by what we're up to, please apply now and we'll be in touch soon.

We are proud to be an Equal Opportunity Employer. Diversity's not a buzzword here, it's in our DNA. Diverse perspectives shape our culture and make our work better. We're committed to building inclusive teams that represent a variety of backgrounds and skills. We look forward to hearing from you.

What you'll do:

Deploy and integrate storage systems (SAN, NAS, object, backup) and infrastructure (servers, virtualization, networking)

Support migrations, upgrades, troubleshooting

Work closely with architects & customers on enterprise projects

Document solutions and provide smooth handovers

What we're looking for:

1-3 years' experience in storage & infrastructure implementation

Hands-on with platforms like Dell EMC, Pure, VMware, Hyper-V, Nutanix

Knowledge of backup/data protection tools (Avamar, Veeam, Commvault, Data Domain) is a plus

Strong troubleshooting & communication skills

Certifications (VMware, Dell EMC, Microsoft, Cisco) = big plus

Key Responsibilities

Deploy and configure enterprise storage systems (SAN, NAS, object storage) and infrastructure solutions (servers, virtualization, networking).

Perform migrations, upgrades, and integration with backup and virtualization environments.

Collaborate with solution architects to validate designs and ensure smooth project delivery.

Troubleshoot and resolve complex storage/infra issues, engaging with vendors where necessary.

Create technical documentation, handover materials, and conduct knowledge transfer to support teams.

Support pre-sales teams with technical input during solution scoping and proposal stages.

Job Types: Full-time, Permanent

Pay: $2, $3,000.00 per month

Work Location: In person

What You'll Focus On

The Technical Support Associate is responsible for restaurant technology

installations and post-sales support. This role will interface with both

restaurants and customers to optimize Resto' service in the local markets

where we operate. This operations-driven role will manage partnerships

and collaborate cross-functionally across the business.

·Install, configure, and train restaurant staff on Resto products including

hardware and networking devices – terminals, kiosks, handhelds, printers,

and other peripheral equipment.

·Work with menu team to set up and configure the restaurant's menu

correctly prior to installation and help with menu requests as needed after

installation. Using appropriate judgment, independently determine priority

of restaurants, order of steps to take during implementation based on

restaurant needs, and menu design options.

·Efficiently and accurately respond to and resolve incoming calls, chats,

tickets, and cases.

·Collect, organize, and solve feedback from restaurant partners and

customers.

·Communicate with restaurants to understand their needs and optimize

business performance by finding opportunities to implement impactful

solutions for our restaurant partners.

·Collaborate with central operations, product, and engineering teams to

drive adoption of new products, processes, and plans locally.

·Collaborate with local team to ensure growth and profitability of our

restaurant technology solutions. Discover upsell opportunities and partner

with local restaurant technology sales team to ensure execution.

What You Bring

·Bilingual proficiency in English and Mandarin required

·1+ years of relevant experience highly preferred(If you have no work

experience, we can also train you to become an excellent implementation

engineer)

·Prior startup experience preferred

·Bachelor's degree in a related field preferred

·A valid driver's license and access to a vehicle is required

Job Description:

1. Responsible for the on-site deployment and system operation of autonomous vehicles.
2. Perform on-site functional testing of the autonomous driving system based on R&D or project requirements, and deliver test reports.
3. Be responsible for troubleshooting, diagnosing, and resolving on-site hardware and software system issues to ensure stable system operation.
4. Assist or independently handle technical communication and coordination with customers and relevant business partners.

Qualifications:

1. College degree or above, major not limited.
2. Proficient in using computers and familiar with office software suites (e.g., Microsoft Excel, Word).
3. Patient, with strong communication and coordination skills, and the ability to work well under pressure.
4. Willingness to work night shifts.
5. Strong verbal and written communication skills in English.

Overview:

The Implementation Engineer is a hands-on, technical role focused on executing CMP (Cloud Management Platform) installations, platform deployment and configuration, and delivering on-site training. You will play a key operational role to ensure system launch and stable ongoing operations.

Key Responsibilities:

• Perform CMP platform base installation in customer premises or cloud infrastructure environments.
• Deploy, configure, integrate, and validate the platform; troubleshoot issues during deployment and operation.
• Collaborate with customers' technical teams to ensure compatibility and meeting requirements.
• Conduct on-site training for end users and administrators to ensure smooth adoption.
• Prepare documentation: deployment guides, configuration settings, training materials.
• Handover to support/operations teams post-implementation, ensuring system stability.
• Monitor system performance and provide recommendations for optimization.

Requirements:

• Diploma / Bachelor's degree in Computer Science, Engineering, Information Technology, or related.
• Proven hands-on experience with platform deployments / system installations / configuration & integration.
• Strong troubleshooting and technical problem solving skills.
• Good communication skills; ability to explain technical concepts to non-technical stakeholders.
• Willingness to travel on-site (customer locations).

Preferred / Bonus Skills

• Familiarity with CMP tools / cloud platforms (AWS, Azure, GCP)
• Experience with automation / configuration management (Ansible, Terraform, etc.)
• Basic networking, security, system administration knowledge
• Ability to produce documentation & training materials

Overview:

The Implementation Engineer is a hands-on, technical role focused on executing CMP (Cloud Management Platform) installations, platform deployment and configuration, and delivering on-site training. You will play a key operational role to ensure system launch and stable ongoing operations.

Key Responsibilities:

• Perform CMP platform base installation in customer premises or cloud infrastructure environments.
• Deploy, configure, integrate, and validate the platform; troubleshoot issues during deployment and operation.
• Collaborate with customers’ technical teams to ensure compatibility and meeting requirements.
• Conduct on-site training for end users and administrators to ensure smooth adoption.
• Prepare documentation: deployment guides, configuration settings, training materials.
• Handover to support/operations teams post-implementation, ensuring system stability.
• Monitor system performance and provide recommendations for optimization.

Requirements:

• Diploma / Bachelor’s degree in Computer Science, Engineering, Information Technology, or related.
• Proven hands-on experience with platform deployments / system installations / configuration & integration.
• Strong troubleshooting and technical problem solving skills.
• Good communication skills; ability to explain technical concepts to non-technical stakeholders.
• Willingness to travel on-site (customer locations).

Preferred / Bonus Skills

• Familiarity with CMP tools / cloud platforms (AWS, Azure, GCP)
• Experience with automation / configuration management (Ansible, Terraform, etc.)
• Basic networking, security, system administration knowledge
• Ability to produce documentation & training materials

We are seeking a skilled and proactive AI Engineer to manage our AI platform and transform innovative models into scalable, production-ready solutions. In this role, you'll build infrastructure, streamline data pipelines, and enable high-performance AI services for multiple stakeholders across the business.

• Contract Period: 1 year, extendable
• Budget: $4200 - $7000
• Bonus: 1 month completion bonus

• AI Platform Management – Set up and oversee dev & production infrastructure for AI/ML workloads, ensuring scalability and reliability.
• Data Infrastructure – Build data ingest & transformation pipelines to support large-scale training and inference.
• Model Deployment – Partner with data scientists to deploy AI/ML models using best practices in MLOps.
• System Integration – Connect AI solutions with existing platforms and business systems via APIs/microservices.
• Access Enablement – Create APIs or lightweight UIs to make AI tools accessible to business users.
• Collaboration – Work with cross-functional teams to implement models and monitor performance.

• Proficient in Python and Linux systems
• Strong foundation in software engineering, data engineering, or AI infrastructure
• Hands-on experience with cloud platforms (Azure) and containerization (Docker, Kubernetes)
• Skilled in building RESTful APIs and/or frontend interfaces for AI solutions
• Knowledge of MLOps practices & tools (e.g., MLflow, FastAPI)
• Strong communication skills & team collaboration abilities
• Eagerness to learn and adapt to new technologies

• Experience with big data tools (Kafka, Spark)
• Familiarity with AI/ML frameworks (TensorFlow, PyTorch)
• Exposure to CI/CD & infrastructure-as-code (Terraform, Jenkins)
• Understanding of security, monitoring, and performance tuning for AI services

*Only shortlisted candidates will be notified.

Kiera Ong

Outsourcing team

RecruitFirst Pte Ltd (E.A.13C6342)

System Implementation Engineer

Responsibilities

• Lead the end-to-end delivery, implementation, and configuration of enterprise IT infrastructure projects according to customer requirements outlined in technical proposals.
• Engage directly with clients to gather technical requirements, provide deployment recommendations, and ensure project scope aligns with business needs.
• Collaborate with internal teams, end users, clients, suppliers, and stakeholders throughout the project lifecycle.
• Provide regular project reporting and risk/issue escalation to the project manager and senior stakeholders.
• Work closely with product principals (e.g., Dell, HPE, VMware, Microsoft) to troubleshoot, resolve deployment challenges, and validate solutions.
• Design, deploy, and configure enterprise storage systems, virtualization platforms (VMware/Hyper-V), and Windows/Linux servers across multi-site environments.
• Conduct system acceptance testing, performance validation, and security compliance checks; prepare comprehensive technical documentation and runbooks for client handover.
• Serve as the technical escalation point for complex implementation issues across multiple concurrent projects.
• Provide knowledge transfer and mentoring to junior engineers, ensuring project continuity and skills development within the team.
• Support pre-sales teams by providing technical input on solution feasibility, deployment timelines, and resource planning.

Requirements

• Strong hands-on expertise in enterprise Storage, Virtualization, Windows, and Linux Server Implementation.
• Additional knowledge of networking, backup solutions, and security frameworks is an advantage.
• Degree / Diploma in IT / Computer Studies or equivalent.
• 3 to 6 years of relevant experience in systems and/or network engineering, with proven track record of handling complex, large-scale deployments.
• Demonstrated ability to manage multiple projects, stakeholders, and vendors in a fast-paced environment.
• Strong communication skills with the ability to present technical solutions to both technical and non-technical stakeholders.

* Office hours, Monday - Friday

* Location: MacPherson

* Basic + Allowances + OT + Bonus

* Permanent

Our client is a company who providing data recovery, storage solution in Singapore.

Responsibilities:

• Delivery and implementation of IT Project.
• Follow process workflow on implementation procedure.
• Update project manager and reported manager / lead on the project status and progress.
• Work with product principle to resolution deployment issue.
• Will be expected to handle multiple projects at any time.
• Willing to learn attitude on assigned task.
• Can work independently and responsibility on task assigned.

Requirements:

• Skillset on Virtualization, Windows and Linux Implementation.
• Knowledge of storage, server and backup software will be an advantage.
• Possess a Degree / Diploma in IT / Computer Studies or equivalent.
• 1 to 3 years of working experience in Server Operating System implementation.

HOW TO APPLY:

Interested applicants, please click on "Apply Now" or email to submit your resume.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Jason Bong Wee Kiat

EA Personnel Reg. No.: R