What Implementation Coordinator Jobs are in Singapore?
Showing 123 Implementation Coordinator jobs in Singapore
Critical Projects Implementation Program Analyst, Critical Projects Implementation
Singapore
Amazon
Posted 19 days ago
Job Viewed
Job Description
Description
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. If you are passionate about the Customer Experience, think and act globally, and have the ability to contribute with data driven initiatives, this is the challenge you are looking for!
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing capacity at the lowest possible cost for our customers. You'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Amazon is looking for a talented, customer-obsessed Program Manager to be based in Singapore to help drive operational excellence and optimization for our team. Our Program Manager will possess the ability to source, analyze, and manage quantitative data by creating meaningful reports to drive business improvement for the delivery team.
You own programs to optimize our core tools/systems including engaging with users to prioritize feature requests.
Key job responsibilities
Business Analytics
- Translate basic business problem statements into analysis requirements
- Communicate analysis and work with business stakeholders to understand its value and propose changes
Business Intelligence
- Developing audit and compliance mechanisms to ensure the data integrity
- Write queries and output efficiently
- Convert data to make it analysis- ready through basic descriptive, aggregations, and pivots
- Implement/deploy data visualization or communication tools (e.g., metrics dashboards, decks)
- Gathering data across APAC to support reporting, including scope, schedule, budget, resources, quality and risk management, reporting and metric development/tracking
Operational Excellence
- Identify gaps, measure inefficiencies/impact, propose actions, measure success and iterate
- Identifying gaps and creating system SOPs to drive efficiencies and reduce level of efforts (LOEs) on repeating and overlapping data entries, eliminate non-value-add activities, removing blockers, and driving automation
- Building metrics on Dashboard for KPI and Key Value Drivers reporting to drive better performance internally and externally
- Liaising with global counterparts to drive alignment
A day in the life
You will use data and business inputs to develop dashboards supporting the teams in managing project risks. You will apply business acumens to develop actionable insights and simplifying reporting to peers and the leadership to drive better business outcomes. You will partner peers to develop solutions that enable the business to be agile and adaptable to deliver high quality builds with consistency.
About the team
About AWS
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship and Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Basic Qualifications
- 2+ years of program or project management experience
- Bachelor's degree or equivalent
- Knowledge of Microsoft Excel at an advanced level, including: pivot tables, macros, index/match, vlookup, VBA, data links, etc.
- Knowledge of SQL at an intermediate level, including: compile queries, subqueries, aggregation/grouping, data modification, etc.
Preferred Qualifications
- Bachelor's degree in mathematics, engineering, statistics, computer science, business administration or a related field
- Experience in a highly analytical, results-oriented environment with cross functional interactions
- Experience developing tools, reports, process maps, scorecards, and data visualizations that improve upon those currently employed for understanding the business and making decisions
- Experience prioritizing and handling multiple assignments at any given time while maintaining commitment to deadlines, or experience in a fast-paced, high-tech company
- Experience in operational excellence, continuous improvement, or process improvement roles
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. If you are passionate about the Customer Experience, think and act globally, and have the ability to contribute with data driven initiatives, this is the challenge you are looking for!
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing capacity at the lowest possible cost for our customers. You'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Amazon is looking for a talented, customer-obsessed Program Manager to be based in Singapore to help drive operational excellence and optimization for our team. Our Program Manager will possess the ability to source, analyze, and manage quantitative data by creating meaningful reports to drive business improvement for the delivery team.
You own programs to optimize our core tools/systems including engaging with users to prioritize feature requests.
Key job responsibilities
Business Analytics
- Translate basic business problem statements into analysis requirements
- Communicate analysis and work with business stakeholders to understand its value and propose changes
Business Intelligence
- Developing audit and compliance mechanisms to ensure the data integrity
- Write queries and output efficiently
- Convert data to make it analysis- ready through basic descriptive, aggregations, and pivots
- Implement/deploy data visualization or communication tools (e.g., metrics dashboards, decks)
- Gathering data across APAC to support reporting, including scope, schedule, budget, resources, quality and risk management, reporting and metric development/tracking
Operational Excellence
- Identify gaps, measure inefficiencies/impact, propose actions, measure success and iterate
- Identifying gaps and creating system SOPs to drive efficiencies and reduce level of efforts (LOEs) on repeating and overlapping data entries, eliminate non-value-add activities, removing blockers, and driving automation
- Building metrics on Dashboard for KPI and Key Value Drivers reporting to drive better performance internally and externally
- Liaising with global counterparts to drive alignment
A day in the life
You will use data and business inputs to develop dashboards supporting the teams in managing project risks. You will apply business acumens to develop actionable insights and simplifying reporting to peers and the leadership to drive better business outcomes. You will partner peers to develop solutions that enable the business to be agile and adaptable to deliver high quality builds with consistency.
About the team
About AWS
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship and Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Basic Qualifications
- 2+ years of program or project management experience
- Bachelor's degree or equivalent
- Knowledge of Microsoft Excel at an advanced level, including: pivot tables, macros, index/match, vlookup, VBA, data links, etc.
- Knowledge of SQL at an intermediate level, including: compile queries, subqueries, aggregation/grouping, data modification, etc.
Preferred Qualifications
- Bachelor's degree in mathematics, engineering, statistics, computer science, business administration or a related field
- Experience in a highly analytical, results-oriented environment with cross functional interactions
- Experience developing tools, reports, process maps, scorecards, and data visualizations that improve upon those currently employed for understanding the business and making decisions
- Experience prioritizing and handling multiple assignments at any given time while maintaining commitment to deadlines, or experience in a fast-paced, high-tech company
- Experience in operational excellence, continuous improvement, or process improvement roles
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
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0
AI Deployment/Implementation Specialist (6 months contract - extendable)
Singapore
RGE
Posted 19 days ago
Job Viewed
Job Description
AI is changing how work gets done. Come help us lead that change from the inside.
At RGE Digital, we are not waiting for AI transformation to happen to us — we are building it, one real use case at a time. We are looking for 3–5 sharp, hands-on AI Development/ Implementation Specialist to be embedded partners within RGE's corporate functions, working at the intersection of AI tools and real business problems.
RGE Digital is leading the AI transformation for the whole enterprise. We embrace an AI first mindset in our day to day from product development to operations. At RGE Digital, we leverage AI frontier models and develop tools to empower the rest of the enterprise to acquire AI fluency and know-hows.
This is not a shadowing role. You will own work and ship things. And after 6 months, you will have a portfolio of live, value-generating AI applications used by actual teams — not just sandbox experiments.
About RGE & RGE Digital
Headquartered in Singapore, RGE (Royal Golden Eagle) is a global group of bio-based resources and energy companies with multi-billion dollars in assets and 80,000+ employees serving 100+ markets worldwide. Since 1973, we have grown into a leader in sustainable natural fibres, edible oils, green packaging, and cleaner energy.
RGE Digital is RGE's internal digital transformation engine — enabling business units through sensors, analytics, cloud computing, and AI across four continents. We take a product mindset: prototype, test, scale, repeat.
Role Details
- Location : Singapore
- Duration: 6 months, with option to extend
- Start: Flexible; sooner the better
What You'll Do
As an AI Development/ Implementation Specialist , you will be embedded within one or more corporate functions — HR, Finance, Legal, Communications, or others — as a trusted partner, not a peripheral resource.
Day-to-day, you will:
- Spend time with function teams to surface pain points, workflow bottlenecks, and opportunities where AI can create real leverage
- Design, build, and iterate on AI-powered solutions using tools relevant to the problem — LLMs, automation platforms, prompt engineering, no-code/low-code tools, and more
- Translate technical possibilities into language business teams understand, and translate business needs back into technically workable solutions
- Run structured pilots, measure impact, and present findings to stakeholders
- Contribute to RGE Digital's Ground-Up AI Initiative — a deliberate, company-wide effort to make AI capability a shared muscle across the organisation
By the end of 6 months, you will have:
- Delivered multiple real, production-grade AI use cases embedded in live business workflows
- Built deep credibility with senior functional stakeholders across a global organisation
- Developed a practical, portfolio-backed understanding of enterprise AI adoption — rare for anyone at this career stage
Who You Are
- A recent university graduate (within 2 years) or a Master's student currently on campus
- Strong academic record, from any discipline that sharpens structured thinking — Computer Science, Engineering, Economics, Business, and beyond
- A natural communicator: you make complex ideas simple, you listen before you pitch, and people trust you quickly
- AI-native in a hands-on sense: you have actually used AI tools to build, automate, or improve something — not just read about them. Be prepared to show and tell your projects during the screening interview.
- Comfortable in ambiguity: you can break down a vague problem, form a hypothesis, and move — without waiting for a perfect brief
- Someone who sees themselves as a bridge, not just a builder — equally at home with a CFO as with a Python notebook
What You'll Gain
- Real impact, fast: Your work will not sit in a deck. It will be used.
- Cross-functional exposure: Rare access to how HR, Finance, Legal, and Communications operate inside a global, multi-billion-dollar enterprise
- AI craft: Hands-on experience applying frontier AI tools to genuinely complex, real-world problems — not toy datasets
- Network: Work closely with RGE Digital's leadership team and senior functional leaders across the Group
- Optionality: Strong performers will be considered for contract extension
How to Apply
Include a brief note (no more than 200 words) on one thing you have built or improved using AI — even something small. That note matters more than your CV format.
Shortlisted candidates will be invited for a single-round panel interview with two members of the RGE Digital team.
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1
Job Description
About the Company
Millipede Pte Ltd is a Singapore-based technology company specialising in Integrated Digital Delivery (IDD) solutions for the construction and real estate development sectors. Established in 2022, Millipede aims to enhance efficiency, safety, and quality across construction projects by providing a connected platform that facilitates real-time data collection and stakeholder collaboration.
️ What Millipede Offers
Millipede’s platform is designed to integrate seamlessly into existing workflows, offering tools that aid in reporting progress, facilitating communication, and coordinating various stakeholders in the construction phase.
By leveraging these tools, we can streamline operations, enhance collaboration, and ultimately deliver projects more efficiently and effectively. These tools are accessible via mobile and web interfaces.
About the role
We are seeking a highly organised and proactive individual to join our team as a Platform Implementation Specialist. In this role, you will be responsible for ideation and configuration of workflows, managing client relationships, handling customer support requests, and overseeing the implementation of our Real Estate Development Platform. Your primary goal will be to ensure user satisfaction and successful adoption of our software among our clients.
Responsibilities
- Manage client relationships and act as the main point of contact for all customer support requests.
- Participate actively in Product Management planning and ideation sessions to validate proof of concepts.
- Coordinate the implementation of our on-site construction management software, ensuring a smooth transition for clients.
- Conduct on-site visits to interact with users, address any issues they may have, and ensure compliance with using the mobile app to track their jobs.
- Own the Millipede rewards program which is directed at enhancing the care and welfare of Construction Workers
- Work closely with users and internal Product Team to rectify any issues they may be experiencing with the platform and suggest ideas for enhancements.
- Collaborate with the development team to communicate user feedback and contribute to the improvement of the software.
- Provide training and support to clients to ensure they are fully utilizing the software's features.
Required Skills
- 2+ years experience in role within the construction industry (eg. Site Engineer, BIM Modeller, Quantity Surveyor).
- Bachelor's degree in a related field (Construction Management, Information Technology, Business, etc.).
- Experience in client management, customer support, or software implementation.
- Strong communication, presentation and interpersonal skills.
- Ability to communicate in Mandarin to liaise with Mandarin-speaking stakeholders and site personnel.
- Ability to work independently and prioritise tasks effectively.
- Willingness to travel and work on-site with clients.
Benefits
- One time Milli-Nest benefits to spruce up your work station. Use it for whatever you need to boost your productivity!
- Milli-Cares annual benefit with the flexibility to use on a variety of health and wellness related expenses e.g Health insurance, health screenings, gym membership, dental and prescription glasses.
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2
Job Description
Geekplus is a global leader in mobile robotics technologies, providing innovative solutions for order fulfilment. With over 1,000 industry leaders using our systems, we deliver flexible, reliable, and efficient automation for warehouses and supply chains. Founded in 2015, Geekplus has more than 1,000 employees and offices worldwide, including in the United States, Germany, United Kingdom, Japan, South Korea, Mainland China, Hong Kong SAR, and Singapore.
We are looking for an Implementation Engineer to join our team. Are you someone who is driven by curiosity and craves a good challenge? Join us and be part of this exciting adventure!
What you have to do
- Serve as the site supervisor, overseeing and conducting relevant site activities during project implementation in the APAC region
- Collaborate closely with project managers, contractors, and suppliers to manage overall site performance
- Prepare daily on-site logs and records for customer and internal team reviews
- During the service phase, conduct preventive maintenance and perform root cause analysis of production issues using diagnostic tools
- Prepare a training manual and provide training and support to customers and other external parties
What you need to have
- A bachelor's degree in mechanical engineering or related disciplines
- Solid experience in equipment/hardware installation, maintenance, and site supervision
- Knowledge of Warehouse Management Systems, or other related logistics systems is a plus
- Proficiency in AutoCAD and Microsoft Office
- Good IT skills, including knowledge of network infrastructure, is a plus
- Frequent travel may be required
What do we offer
- 5-day work week
- Young and energetic work culture with global exposure
- Opportunities for global mobility
- Double pay and attractive performance bonus
- Medical and dental coverage
- 14 to 21 days of Annual Leave entitlement
- Cozy office environment with light refreshments
If your qualifications, experience, and aspirations match our requirements, please send your resume with your current and expected salary to us. All information and materials submitted to Geek+ will remain strictly confidential and be treated for recruitment purposes only. Only short-listed candidates will be notified.
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3
Job Description
Geek+ is an advanced robotics company shaping the smart logistics revolution. Founded in 2015 and headquartered in Beijing, China. We develop autonomous mobile robots (AMRs) that handle various tasks, including picking, moving, and sorting. We have led the global AMR market share for the three consecutive years, being declared the world’s No. 1 AMR leader. Clients include Fortune 500 companies, and leaders in retails, automotive, e-commerce, manufacturing and more. We have over 1,000 employees globally and offices in China, Hong Kong, Singapore, Japan, United Kingdom, Germany, and the United States.
We are looking for an Implementation Engineer to join our team. Are you someone who is driven by curiosity and craves a good challenge? Join us and be part of this exciting adventure!
What you have to do
- Serve as the site supervisor, overseeing and conducting relevant site activities during project implementation in the APAC region
- Collaborate closely with project managers, contractors, and suppliers to manage overall site performance
- Prepare daily on-site logs and records for customer and internal team reviews
- During the service phase, conduct preventive maintenance and perform root cause analysis of production issues using diagnostic tools
- Prepare a training manual and provide training and support to customers and other external parties
What you need to have
- A bachelor's degree in mechanical engineering or related disciplines
- Solid experience in equipment/hardware installation, maintenance, and site supervision
- Knowledge of Warehouse Management Systems, or other related logistics systems is a plus
- Proficiency in AutoCAD and Microsoft Office
- Good IT skills, including knowledge of network infrastructure, is a plus
- Frequent travel may be required
What do we offer
- 5-day work week
- Young and energetic work culture with global exposure
- Opportunities for global mobility
- Double pay and attractive performance bonus
- Medical and dental coverage
- 14 to 21 days of Annual Leave entitlement
- Cozy office environment with light refreshments
If your qualifications, experience, and aspirations match our requirements, please send your resume with your current and expected salary to us. All information and materials submitted to Geek+ will remain strictly confidential and be treated for recruitment purposes only. Only short-listed candidates will be notified.
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4
Job Description
Geek+ is an advanced robotics technology company specialized in smart logistic solutions. Founded in 2015 and headquartered in Beijing, China, the company has become the largest independent logistics robotics company worldwide, with over 300 projects globally. Clients include Fortune 500 companies, and leaders in retail, apparel, automotive, ecommerce, manufacturing and more. Geek+ has over 1000 employees and offices in China, Japan, Hong Kong, Singapore, Germany, the UK and the US.
Geek+ is looking for an Implementation Engineer to join our team. Are you someone who is driven by curiosity, craves a good challenge? Join us and be part of this exciting adventure!
What you have to do
- Responsible for the effective implementation and supervision of site works. To coordinate with project managers, engineers, and other relevant stakeholders to ensure that all works align with project plans, and established quality standards
- Monitor the progress of project implementation by keeping track of timelines and milestones, to ensure that activities are progressing as scheduled and taking necessary actions to address any potential delays and issues
- Oversee the installation and integration of equipment at the site, conduct inspections and ensure that all components are working properly before handing over the site to the customer
- Prepare and maintain accurate on-site records, including implementation progress, work logs, and etc. It serves as essential reference for customers, internal teams and future project evaluations
- Conduct preventive maintenance for robots, involving regular inspections, cleaning, and calibration to ensure optimal performance and minimize downtime. Perform troubleshooting and root cause analysis when necessary to restore functionality and prevent future occurrences
- Provide training and support to workers regrading project implementation and maintenance practices to ensure all personnel are equipped with knowledge and skills needed
What you need to have
- Bachelor’s degree in mechanical engineering, electrical engineering, or related fields is required
- Experience in equipment installation, troubleshooting, and maintenance is essential. Candidates should demonstrate a solid track record in implementing projects
- Solid knowledge of AutoCAD is required. Familiarity with Warehouse Management Systems (WMS) or related logistics systems is a plus
- Highly organized and detail-oriented, with strong communication and negotiation skills are crucial for effective collaboration with project stakeholders and customers
- Fluency in both spoken and written English and Chinese (i.e. Cantonese and/or Mandarin)
- Frequent business travel is required Asia-Pacific region
What we offer
- 5-day work week
- Young and energetic work culture with global exposure
- Opportunities for global mobility
- Double pay and attractive performance bonus
- Medical and dental coverage
- 14 to 21 days of Annual Leave entitlement
- Cozy office environment with light refreshments
If your qualifications, experience, and aspiration match with our requirements, please share with us your resume with your current and expected salary. All information and materials collected will remain strictly confidential and be treated for recruitment purposes only. Only shortlisted candidates will be notified.
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5
Job Description
**Additional Information**
**Job Number**
**Job Category** Sales & Marketing
**Location** 2 Harbourfront Place #06-08, Singapore, Singapore, Singapore,
VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**Duration: January 2027 to November 2027 & August 2026 to November 2027 (2 Headcounts)**
**Job Location: Open to candidates based in APEC and HMT locations**
**JOB SUMMARY**
The **Deployment Director, Digital & Technology Transformation APEC + Hong Kong, Macau, Taiwan (HMT)** plays an essential role within the Digital & Technology Transformation Team and reports to the Senior Director, Digital + Tech Transformation PMO & Deployment, APEC + HMT. The D+TT APEC + HMT team will develop and implement tools and systems as part of Marriott's multi-year Digital and Technical Transformation (D+TT) initiative, which aims to upgrade Marriott's technology and business processes to help achieve the company's goal of becoming the world's preferred travel brand. The team is tasked with accelerating these advancements through innovative strategies in planning, managing programs, handling change, designing user experiences and business processes, coordinating across regions, and deploying solutions.
As Deployment Director, the person in this position oversees the creation and execution of D+TT deployment plans for hotels in APEC + HMT. This role enhances deployment expertise by directing activities across the hotel portfolio throughout the transformation. They lead a team of Implementation Managers (third-party), who act as the main contacts for hotels during the rollout. Each manager supports a specific group of hotels through all deployment stages, from the start until two months after the cutover date when operations stabilize. Additionally, the Deployment Director acts as a contact point for complex property issues and communicates with senior management, both within the company and with external partners. Collaboration with teams focused on change management, staff training and experience, global technology, the command center, and other partner organizations is vital. Key skills for the position include leading teams, overseeing projects, working well with management, communicating effectively, offering support, and creatively resolving problems.
Prior experience in Digital and Tech Transformation or other large-scale project deployments experiences is preferred.
This role is open to candidates based in APEC and HMT locations.
**KEY RESPONSIBILITIES**
**Strategic Planning & Project Management:**
+ Contribute to the development of deployment plans; supporting the creation and execution of the project and implementation strategy and approach; working closely with the Sr. Director of PMO & Deployment and external service provider to memorialize and refine leading up to implementation.
+ Support and contribute to the development of project plans; supporting the creation of projects charters, project governance and tracking frameworks.
+ Contribute to the onboarding, training, and standard business processes for Implementation Directors and Managers in partnership with service provider.
+ Support the deployment team to define and refine property preparation, readiness, and cutover task lists and to identify tasks that will benefit from or are likely to require IM support.
+ Support the deployment team with sequencing and scheduling community waves of hotels for deployment.
**Leadership & Management:**
+ Provide strong leadership to a dedicated team of Implementation Managers (IMs) and guide them in effectively supporting hotels through the transformation process.
+ Foster a collaborative and high-performance team culture.
+ Oversee and manage the end-to-end deployment support of a team of 5 to 10 IMs (~75 to 150 hotels).
+ Develop and maintain detailed implementation manager support schedules, ensuring timely execution.
+ Establish clear communication channels with internal teams, external partners, and hotel management and ensure transparent and effective communication throughout the deployment lifecycle.
+ Collaborate with the Change Management and Learning teams to integrate change initiatives and training seamlessly into implementation manager onboarding, training, and business processes and ensure change and learning plan adjustments are successfully pulled through during deployment.
+ Support Command Center Operations during cutover period based on the area of responsibilities assigned.
**Stakeholder Collaboration:**
+ Collaborate with above-property teams to understand and address complex property issues.
+ Serve as a liaison between hotels and various teams within the organization.
+ Collaborate with regional teams to tailor implementation support to local needs.
+ Work closely with the command center to monitor and respond to real-time deployment challenges.
+ Collaborate on decision-making and adjustments to deployment plans as needed.
+ Engage with external partners to ensure alignment and execution of deployment goals and objectives.
+ Foster positive relationships and effective collaboration with vendors and service providers.
+ Build reporting and weekly/status updates as needed to support effective communication and deployment results.
**Tracking, Analytics & Issue Resolution:**
+ Creatively and proactively resolve issues that may arise during deployment, acting as an escalation point for complex property issues.
+ Serve as a primary escalation point for issues requiring above property leadership attention.
+ Oversee Implementation Manager hotel portfolios; monitoring progress, identifying trends, proactively mitigating issues and escalating against delinquent, non-performing, or otherwise at-risk properties, as needed.
+ Guide team through the implementation and usage of enterprise-wide on-property program deployment scorecard; including ensuing timely and accurate inputs into deployment measurement and reporting tools.
+ Report out project progress to various stakeholders, including the senior leadership team and area leaders on a regular basis
**Training and Team Development:**
+ Design, test, and refine the implementation manager onboarding process in partnership with the service provider.
+ Provide initial training and ongoing development opportunities for Implementation Managers.
+ Foster a learning environment and encourage continuous improvement within the team.
**Candidate Profile**
**EDUCATION AND EXPERIENCE**
+ Bachelor's Degree or equivalent experience in hotel operations and/or program management required.
+ 5+ years leading large teams preferred
+ 5+ years of solid program/project management experience supporting hotel reservations, sales, revenue management and/or 8+ years in hotel sales & marketing or room operations disciplines.
+ Prior experience with the Digital and Technology Transformation, preferred.
+ Expertise and proven record of accomplishment in managing complex, multifunctional initiatives.
+ Experience in providing direction and performing responsibilities via influence ability.
+ Proven success in introducing major change to complex organizations.
+ Exceptional project/program management competence and skills.
+ Ability to distribute, assign and ensure completion of work throughout various teams with and without direct management authority.
+ Ability to persuade and influence others, including those at senior organizational levels.
+ Ability to develop and enforce program governance.
+ Monitor results on an ongoing basis against pre-determined metrics.
+ Communicate results, issues, and accomplishments clearly and effectively to Program Leaders.
+ Confirm that all efforts have the required transparency and sponsorship to proceed.
+ Strong analytical skills for planning, estimating, budgeting, and monitoring program/project work.
+ Ability to enlist and motivate individuals and secure resources without direct authority.
+ Ability to form and foster high performing teams.
+ Strong written and verbal communication and presentation skills with the ability to adjust according to audience including executive level.
+ Experience using MS Office Suite, Smartsheet, Salesforce and other CRM products.
**MANAGEMENT COMPETENCIES**
Leadership
+ Communication - Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.
+ Leading Through Vision and Values - Keeps the organization's vision and values at the forefront of employee decision making and action.
+ Managing Change - Initiates and/or manages the change process and energizes it on an ongoing basis, taking steps to remove barriers or accelerate its pace; serves as role model for how to handle change by maintaining composure and performance level under pressure or when experiencing challenges.
+ Problem Solving and Decision Making - Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develops and evaluates alternatives and solutions, solves problems, and chooses a course of action.
+ Professional demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.
+ Strategy Development - Develops business plans by exploring and systematically evaluating opportunities with the greatest potential for producing positive results; ensures successful preparation and execution of business plans through effective planning, organizing, and on-going evaluation processes.
Managing Execution
+ Building a Successful Team - Uses an effective interpersonal style to build a cohesive team; inspires and sustains team cohesion and engagement by focusing the team on its mission and importance to the organization.
+ Strategy Execution - Ensures successful execution across of business plans designed to maximize customer satisfaction, profitability, and market share through effective planning, organizing, and on-going evaluation processes.
+ Driving for Results - Sets high standards of performance for self-and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self-and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
Building Relationships
+ Customer Relationships - Develops and sustains relationships based on an understanding of customer/stakeholder needs and actions consistent with the company's service standards.
+ Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.
+ Strategic Partnerships - Develops collaborative relationships with fellow employees and business partners by making them feel valued, appreciated, and included; explores partnership opportunities with other people in and outside the organization; influences and leverages corporate and continental shared services and/or discipline leaders (e.g., HR, Sales & Marketing, Finance, Revenue Management) to achieve objectives; maintains effective external relations with government, business and industry in respective countries; performs effectively as a liaison between locations, disciplines, and corporate to ensure needed resources are received and corporate strategies are understood and executed.
Generating Talent and Organizational Capability
+ Developing Others - Supports the development of other's skills and capabilities so that they can fulfill current or future job/role responsibilities more effectively.
+ Organizational Capability - Evaluates and adapts the structure of assignments and work processes to best fit the needs and/or support the goals of an organizational unit.
Learning and Applying Professional Expertise
+ Continuous Learning - Actively identifies new areas for learning; regularly creates and takes advantage of learning opportunities; uses newly gained knowledge and skill on the job and learns through their application.
+ Technical Acumen - Expertly understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations, generate innovative solutions to approach function-specific work challenges, and function as a thought leader in his or her area of expertise.
+ Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach business and administrative challenges.
+ Basic Competencies - Fundamental competencies required for accomplishing basic work activities.
+ Basic Computer Skills - Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).
+ Mathematical Reasoning - Adds, subtracts, multiplies, or divides quickly, correctly, and in a way that allows one to solve work-related issues.
+ Oral Comprehension - Listens to and understands information and ideas presented through spoken words and sentences.
+ Reading Comprehension - Understands written sentences and paragraphs in work related documents.
+ Writing - Communicates effectively in writing as appropriate for the needs of the audience.
Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
**Job Number**
**Job Category** Sales & Marketing
**Location** 2 Harbourfront Place #06-08, Singapore, Singapore, Singapore,
VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**Duration: January 2027 to November 2027 & August 2026 to November 2027 (2 Headcounts)**
**Job Location: Open to candidates based in APEC and HMT locations**
**JOB SUMMARY**
The **Deployment Director, Digital & Technology Transformation APEC + Hong Kong, Macau, Taiwan (HMT)** plays an essential role within the Digital & Technology Transformation Team and reports to the Senior Director, Digital + Tech Transformation PMO & Deployment, APEC + HMT. The D+TT APEC + HMT team will develop and implement tools and systems as part of Marriott's multi-year Digital and Technical Transformation (D+TT) initiative, which aims to upgrade Marriott's technology and business processes to help achieve the company's goal of becoming the world's preferred travel brand. The team is tasked with accelerating these advancements through innovative strategies in planning, managing programs, handling change, designing user experiences and business processes, coordinating across regions, and deploying solutions.
As Deployment Director, the person in this position oversees the creation and execution of D+TT deployment plans for hotels in APEC + HMT. This role enhances deployment expertise by directing activities across the hotel portfolio throughout the transformation. They lead a team of Implementation Managers (third-party), who act as the main contacts for hotels during the rollout. Each manager supports a specific group of hotels through all deployment stages, from the start until two months after the cutover date when operations stabilize. Additionally, the Deployment Director acts as a contact point for complex property issues and communicates with senior management, both within the company and with external partners. Collaboration with teams focused on change management, staff training and experience, global technology, the command center, and other partner organizations is vital. Key skills for the position include leading teams, overseeing projects, working well with management, communicating effectively, offering support, and creatively resolving problems.
Prior experience in Digital and Tech Transformation or other large-scale project deployments experiences is preferred.
This role is open to candidates based in APEC and HMT locations.
**KEY RESPONSIBILITIES**
**Strategic Planning & Project Management:**
+ Contribute to the development of deployment plans; supporting the creation and execution of the project and implementation strategy and approach; working closely with the Sr. Director of PMO & Deployment and external service provider to memorialize and refine leading up to implementation.
+ Support and contribute to the development of project plans; supporting the creation of projects charters, project governance and tracking frameworks.
+ Contribute to the onboarding, training, and standard business processes for Implementation Directors and Managers in partnership with service provider.
+ Support the deployment team to define and refine property preparation, readiness, and cutover task lists and to identify tasks that will benefit from or are likely to require IM support.
+ Support the deployment team with sequencing and scheduling community waves of hotels for deployment.
**Leadership & Management:**
+ Provide strong leadership to a dedicated team of Implementation Managers (IMs) and guide them in effectively supporting hotels through the transformation process.
+ Foster a collaborative and high-performance team culture.
+ Oversee and manage the end-to-end deployment support of a team of 5 to 10 IMs (~75 to 150 hotels).
+ Develop and maintain detailed implementation manager support schedules, ensuring timely execution.
+ Establish clear communication channels with internal teams, external partners, and hotel management and ensure transparent and effective communication throughout the deployment lifecycle.
+ Collaborate with the Change Management and Learning teams to integrate change initiatives and training seamlessly into implementation manager onboarding, training, and business processes and ensure change and learning plan adjustments are successfully pulled through during deployment.
+ Support Command Center Operations during cutover period based on the area of responsibilities assigned.
**Stakeholder Collaboration:**
+ Collaborate with above-property teams to understand and address complex property issues.
+ Serve as a liaison between hotels and various teams within the organization.
+ Collaborate with regional teams to tailor implementation support to local needs.
+ Work closely with the command center to monitor and respond to real-time deployment challenges.
+ Collaborate on decision-making and adjustments to deployment plans as needed.
+ Engage with external partners to ensure alignment and execution of deployment goals and objectives.
+ Foster positive relationships and effective collaboration with vendors and service providers.
+ Build reporting and weekly/status updates as needed to support effective communication and deployment results.
**Tracking, Analytics & Issue Resolution:**
+ Creatively and proactively resolve issues that may arise during deployment, acting as an escalation point for complex property issues.
+ Serve as a primary escalation point for issues requiring above property leadership attention.
+ Oversee Implementation Manager hotel portfolios; monitoring progress, identifying trends, proactively mitigating issues and escalating against delinquent, non-performing, or otherwise at-risk properties, as needed.
+ Guide team through the implementation and usage of enterprise-wide on-property program deployment scorecard; including ensuing timely and accurate inputs into deployment measurement and reporting tools.
+ Report out project progress to various stakeholders, including the senior leadership team and area leaders on a regular basis
**Training and Team Development:**
+ Design, test, and refine the implementation manager onboarding process in partnership with the service provider.
+ Provide initial training and ongoing development opportunities for Implementation Managers.
+ Foster a learning environment and encourage continuous improvement within the team.
**Candidate Profile**
**EDUCATION AND EXPERIENCE**
+ Bachelor's Degree or equivalent experience in hotel operations and/or program management required.
+ 5+ years leading large teams preferred
+ 5+ years of solid program/project management experience supporting hotel reservations, sales, revenue management and/or 8+ years in hotel sales & marketing or room operations disciplines.
+ Prior experience with the Digital and Technology Transformation, preferred.
+ Expertise and proven record of accomplishment in managing complex, multifunctional initiatives.
+ Experience in providing direction and performing responsibilities via influence ability.
+ Proven success in introducing major change to complex organizations.
+ Exceptional project/program management competence and skills.
+ Ability to distribute, assign and ensure completion of work throughout various teams with and without direct management authority.
+ Ability to persuade and influence others, including those at senior organizational levels.
+ Ability to develop and enforce program governance.
+ Monitor results on an ongoing basis against pre-determined metrics.
+ Communicate results, issues, and accomplishments clearly and effectively to Program Leaders.
+ Confirm that all efforts have the required transparency and sponsorship to proceed.
+ Strong analytical skills for planning, estimating, budgeting, and monitoring program/project work.
+ Ability to enlist and motivate individuals and secure resources without direct authority.
+ Ability to form and foster high performing teams.
+ Strong written and verbal communication and presentation skills with the ability to adjust according to audience including executive level.
+ Experience using MS Office Suite, Smartsheet, Salesforce and other CRM products.
**MANAGEMENT COMPETENCIES**
Leadership
+ Communication - Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.
+ Leading Through Vision and Values - Keeps the organization's vision and values at the forefront of employee decision making and action.
+ Managing Change - Initiates and/or manages the change process and energizes it on an ongoing basis, taking steps to remove barriers or accelerate its pace; serves as role model for how to handle change by maintaining composure and performance level under pressure or when experiencing challenges.
+ Problem Solving and Decision Making - Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develops and evaluates alternatives and solutions, solves problems, and chooses a course of action.
+ Professional demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.
+ Strategy Development - Develops business plans by exploring and systematically evaluating opportunities with the greatest potential for producing positive results; ensures successful preparation and execution of business plans through effective planning, organizing, and on-going evaluation processes.
Managing Execution
+ Building a Successful Team - Uses an effective interpersonal style to build a cohesive team; inspires and sustains team cohesion and engagement by focusing the team on its mission and importance to the organization.
+ Strategy Execution - Ensures successful execution across of business plans designed to maximize customer satisfaction, profitability, and market share through effective planning, organizing, and on-going evaluation processes.
+ Driving for Results - Sets high standards of performance for self-and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self-and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
Building Relationships
+ Customer Relationships - Develops and sustains relationships based on an understanding of customer/stakeholder needs and actions consistent with the company's service standards.
+ Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.
+ Strategic Partnerships - Develops collaborative relationships with fellow employees and business partners by making them feel valued, appreciated, and included; explores partnership opportunities with other people in and outside the organization; influences and leverages corporate and continental shared services and/or discipline leaders (e.g., HR, Sales & Marketing, Finance, Revenue Management) to achieve objectives; maintains effective external relations with government, business and industry in respective countries; performs effectively as a liaison between locations, disciplines, and corporate to ensure needed resources are received and corporate strategies are understood and executed.
Generating Talent and Organizational Capability
+ Developing Others - Supports the development of other's skills and capabilities so that they can fulfill current or future job/role responsibilities more effectively.
+ Organizational Capability - Evaluates and adapts the structure of assignments and work processes to best fit the needs and/or support the goals of an organizational unit.
Learning and Applying Professional Expertise
+ Continuous Learning - Actively identifies new areas for learning; regularly creates and takes advantage of learning opportunities; uses newly gained knowledge and skill on the job and learns through their application.
+ Technical Acumen - Expertly understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations, generate innovative solutions to approach function-specific work challenges, and function as a thought leader in his or her area of expertise.
+ Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach business and administrative challenges.
+ Basic Competencies - Fundamental competencies required for accomplishing basic work activities.
+ Basic Computer Skills - Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).
+ Mathematical Reasoning - Adds, subtracts, multiplies, or divides quickly, correctly, and in a way that allows one to solve work-related issues.
+ Oral Comprehension - Listens to and understands information and ideas presented through spoken words and sentences.
+ Reading Comprehension - Understands written sentences and paragraphs in work related documents.
+ Writing - Communicates effectively in writing as appropriate for the needs of the audience.
Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
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Job Description
Responsibilities:
- Carry out end-to-end implementation tasks, including system setup, configuration, testing, and client training.
- Follow established SOPs and maintain accurate documentation such as Service Notes and CRM updates.
- Provide post-implementation support to ensure smooth project handover and client satisfaction.
- Collaborate with Sales, R&D, and Support teams to resolve issues and contribute feedback for process improvement.
- Ensure high levels of customer satisfaction by delivering quality implementations, timely support, and effective communication throughout the project lifecycle.
- Report progress and any challenges to the Team Lead for escalation and guidance.
- Participate in knowledge sharing and continuous improvement initiatives within the team.
- Support implementation efforts in international markets as assigned.
- Learn and develop knowledge of multiple company products to effectively manage and implement projects across different product lines.
Requirements:
- Diploma or bachelor’s degree in computer science, IT, or a related technical field.
- At least 1 year of IT desktop, technical support, or a similar technical role experience preferred.
- Proficient in troubleshooting hardware, software, and basic network issues.
- Strong troubleshooting and problem-solving skills.
- Strong communication and customer service skills.
- Able to work independently and as part of a team.
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7
Job Description
**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Specialist, Implementation
Overview
- Responsible for all aspects of customer implementation engagements, including consultancy, training, project management, testing, and customized production configurations for existing and new customers
- Accountable for integrating new products into the global implementation framework
- Partners with GP&S, sales team, Customer Delivery and O&T to customize specific implementation plans while providing technical and product expertise to customers pre and post launch
- Takes the lead as the primary interface between the customer and MasterCard during technical implementations where project complexity is tailored to meet unique customer needs
The Role
- Collaborates cross-functionally with business partners (e.g., Technology Account Management, Customer Delivery, Customer Account Managers) to drive mission of services, spearhead processes and create product improvements
- Sets strategic direction in accordance with overall IT strategy and established goals and metrics
- Leads and oversees compliance activities to ensure conformity with standard implementation metrics and SLA's
- Oversees the management of function resources, approving budgets and staffing for the most complex, costly, or high-risk projects
- Formally supervises and coaches several groups/teams, or other Leaders/ Consultants and influences how the functions are structured
- Helps identify, coach and groom top talent; pro-actively develops employees as organizational resources, ensuring goal setting and performance appraisal process compliance
All about You
The ideal candidate should possess the following:
- Experience in supporting strategic initiatives, account management, technical implementation and testing across all of MCI's product and service offerings
- Experience in partnering with stakeholders to support enterprise-wide product portfolio, leveraging key insights from previous projects across multiple accounts
- Experience identifying future project needs and finding impactful areas for improvement while maintaining a safe balance of risks and opportunities
- Extensive expertise in credit and debit card operations with emphasis on authorizations, clearing, settlement and fraud; proven track record for outstanding troubleshooting and customer service skills
- Resource will do Hybrid work as project manager and Implementation engineer responsible to support customer on their onboarding and testing for C2P projects as priority and later support other Digital products
- Written and Oral proficiency in both English and Chinese language is required for this role.
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Specialist, Implementation
Overview
- Responsible for all aspects of customer implementation engagements, including consultancy, training, project management, testing, and customized production configurations for existing and new customers
- Accountable for integrating new products into the global implementation framework
- Partners with GP&S, sales team, Customer Delivery and O&T to customize specific implementation plans while providing technical and product expertise to customers pre and post launch
- Takes the lead as the primary interface between the customer and MasterCard during technical implementations where project complexity is tailored to meet unique customer needs
The Role
- Collaborates cross-functionally with business partners (e.g., Technology Account Management, Customer Delivery, Customer Account Managers) to drive mission of services, spearhead processes and create product improvements
- Sets strategic direction in accordance with overall IT strategy and established goals and metrics
- Leads and oversees compliance activities to ensure conformity with standard implementation metrics and SLA's
- Oversees the management of function resources, approving budgets and staffing for the most complex, costly, or high-risk projects
- Formally supervises and coaches several groups/teams, or other Leaders/ Consultants and influences how the functions are structured
- Helps identify, coach and groom top talent; pro-actively develops employees as organizational resources, ensuring goal setting and performance appraisal process compliance
All about You
The ideal candidate should possess the following:
- Experience in supporting strategic initiatives, account management, technical implementation and testing across all of MCI's product and service offerings
- Experience in partnering with stakeholders to support enterprise-wide product portfolio, leveraging key insights from previous projects across multiple accounts
- Experience identifying future project needs and finding impactful areas for improvement while maintaining a safe balance of risks and opportunities
- Extensive expertise in credit and debit card operations with emphasis on authorizations, clearing, settlement and fraud; proven track record for outstanding troubleshooting and customer service skills
- Resource will do Hybrid work as project manager and Implementation engineer responsible to support customer on their onboarding and testing for C2P projects as priority and later support other Digital products
- Written and Oral proficiency in both English and Chinese language is required for this role.
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
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8
Job Description
Position Summary:
The Network Solutions Lead is responsible for the end‑to‑end delivery of network infrastructure projects across their full project lifecycle. This role covers all core data networking domains, including WAN, LAN, SD‑WAN, Wireless LAN and Network Security.
In this position, the successful candidate will primarily support A&D (Acquisitions & Divestitures) initiatives in the APAC region, including new office network builds, network separation and migration activities, and network decommissioning. The role partners closely with business stakeholders to understand requirements and design solutions that align with CLIENT network standards.
The Network Solutions Lead works collaboratively with internal teams, outsourced delivery partners, and vendors to ensure solutions are delivered cost‑effectively, on schedule, and in line with business and project requirement.
Major Duties & Responsibilities
- Plan and lead SD-WAN site migrations across multiple network environments, ensuring minimal business disruption
- Participate in IT Technical Due Diligence activities for new office builds, identifying network risks, gaps, and remediation requirements
- Coordinate with cabling partners, telco providers, professional service vendors, and internal CLIENT teams to plan and execute network site assessments
- Partner with local IT and business stakeholders to gather requirements and translate business needs into network solutions aligned with CLIENT standards
- Collaborate with professional service vendors to develop and review Low Level Designs (LLDs) in compliance with CLIENTs architectural standards
- Work with Project Managers to define network scope, milestones, and implementation plans for assigned projects
- Coordinate and support end to end network deployment activities across multiple APAC sites, working closely with vendors and end users
- Manage engagement with telco providers to ensure timely delivery, installation, testing, and activation of WAN services
- Ensure vendor-delivered solutions comply with approved designs, technical standards, and business requirements
- Troubleshoot and resolve network implementation issues in collaboration with local vendors and service providers
- Plan/Lead architecture and delivery of AI -driven network solutions.
- Travel as required to support project execution and on-site delivery activities
Required Qualifications:
- 5+ years of experience in office network design, planning, and implementation , with strong structured cabling expertise
- Good technical knowledge in:
- Traditional WAN technologies (MPLS, IPSec VPN)
- Cisco SD‑WAN
- Enterprise campus and branch network architectures, including routing (BGP, EIGRP) and LAN switching
- Cisco and Meraki wireless LAN solutions
- Network security solutions (Cisco ASA, Firepower, and related management tools)
- Cloud platforms (AWS and Azure)
- Zscaler products and solutions
- Experience in network automation, preferably using Itential
- Experience supporting network separation activities for A&D initiatives
- Strong written and verbal communication skills
- Proven vendor management capabilities
- Analytical, data‑driven problem‑solving mindset
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9