What Implementation Consultant Jobs are in Singapore?
Showing 905 Implementation Consultant jobs in Singapore
Job Description
Responsibilities:
- Carry out end-to-end implementation tasks, including system setup, configuration, testing, and client training.
- Follow established SOPs and maintain accurate documentation such as Service Notes and CRM updates.
- Provide post-implementation support to ensure smooth project handover and client satisfaction.
- Collaborate with Sales, R&D, and Support teams to resolve issues and contribute feedback for process improvement.
- Ensure high levels of customer satisfaction by delivering quality implementations, timely support, and effective communication throughout the project lifecycle.
- Report progress and any challenges to the Team Lead for escalation and guidance.
- Participate in knowledge sharing and continuous improvement initiatives within the team.
- Support implementation efforts in international markets as assigned.
- Learn and develop knowledge of multiple company products to effectively manage and implement projects across different product lines.
Requirements:
- Diploma or bachelor’s degree in computer science, IT, or a related technical field.
- At least 1 year of IT desktop, technical support, or a similar technical role experience preferred.
- Proficient in troubleshooting hardware, software, and basic network issues.
- Strong troubleshooting and problem-solving skills.
- Strong communication and customer service skills.
- Able to work independently and as part of a team.
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Implementation Solution Consultant（Key Account ）
Posted 19 days ago
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Job Description
Location: Singapore, Singapore (On-site client visits required)
Company: Restosuite Private Limited
Employment Type: Full-time
Reports to: Project Department Manager
Proposed salary range ： $3500-$4500
About the Role
We are looking for a big-picture–oriented and highly execution-driven Key Account Implemenation Solution Consultant to oversee the overall progress and resource coordination of large-scale projects, while also taking ownership of critical Customer Success responsibilities.
You will serve as the bridge between clients and internal technical/implementation teams, ensuring projects are delivered on time while proactively gathering post-launch feedback to drive continuous product and service optimization.
Key Responsibilities
1. Large-Scale Project Management & Execution
End-to-End Project Ownership
- Lead the full lifecycle delivery and management of large client projects.
- Develop detailed project plans, monitor timelines, identify potential risks, and drive resolution.
- Ensure projects are delivered on time and meet quality standards.
Cross-Functional Resource Coordination
- Coordinate internal teams (Development, Implementation, Operations, etc.).
- Ensure resources are aligned at every project phase to support smooth execution.
2. Customer Success & Relationship Management
Customer Review & Performance Analysis
- Conduct regular satisfaction reviews with live clients.
- Collect and consolidate customer pain points, dissatisfaction areas, and feature requests.
- Produce structured analysis reports.
Requirement Translation & Product Optimization
- Convert customer feedback into clear and actionable development requirements.
- Collaborate with Product and Technical teams to assess feasibility.
- Drive product iteration and continuous improvement.
Key Account Retention
- Maintain and strengthen relationships with key accounts.
- Improve customer stickiness and renewal rates.
3. Meeting Facilitation & Pre-Sales Support
Monthly Review Meetings
- Organize and lead monthly project reviews or client communication meetings.
- Report project progress and improvement plans to both internal teams and clients.
Pre-Sales Support
- Support the Sales team in key account pre-sales engagements.
- Provide professional recommendations from a delivery and implementation perspective.
- Strengthen client confidence during the contract signing process.
4. System Configuration & Backend Training
System Configuration
- Configure backend system parameters based on project or client requirements (e.g., user permissions, workflow setup, basic data entry).
- Ensure the system operates according to the designed solution.
User Training
- Provide backend operation training to key users on the client side.
- Develop simple operation manuals to ensure effective system usage.
5. Documentation, Feedback & Continuous Improvement
- Maintain clear documentation for:
- Project delivery
- Common issues and resolutions
- Partner technical FAQs
- Share recurring issues and feedback with:
- Head of Project Delivery
- Product and Engineering teams
- Support improvement of implementation SOPs and partner enablement materials
- Assist Sales teams by clarifying technical scope and identifying upsell opportunities when relevant
Requirements
Basic Qualifications
Language Proficiency
- Fluent in both English and Chinese (written and spoken).
- Able to handle bilingual documentation, emails, and communication with overseas clients and teams.
Work Experience
- Minimum 3 years of IT project management experience.
- Proven experience independently managing large-scale project deliveries.
Communication Skills
- Strong cross-functional coordination and client relationship management capabilities.
- Able to manage complex stakeholder environments.
Accountability & Responsiveness
- High sense of ownership and strong follow-through mindset.
- Quick response to client issues with strong closure discipline.
Learning Agility
- Ability to quickly understand business processes.
- Experience with system-based platforms (e.g., SaaS, ERP, CRM) is preferred.
Preferred Qualifications
- Familiarity with the software development lifecycle (SDLC) or technical background.
- Experience in Customer Success or pre-sales solution consulting.
Personal Attributes
Strong Analytical & Logical Thinking
- Able to structure and summarize information clearly.
- Capable of translating vague client complaints into clear development requirements.
Proactive Mindset
- Actively identifies project risks and potential client dissatisfaction.
- Not merely reactive to requests.
Resilience & Multitasking Ability
- Maintains composure under pressure.
- Able to prioritize effectively in a multi-tasking environment.
Why Join Us
- Hybrid role combining enterprise project ownership + customer success leadership
- Key contributor to large-scale client delivery & retention success
- Direct exposure to enterprise and multi-location system rollouts
- Clear growth path to Senior PM / Head of Customer Success / Delivery Lead
- Fast-growing SaaS & technology-driven organization
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Job Description
About the Company
Millipede Pte Ltd is a Singapore-based technology company specialising in Integrated Digital Delivery (IDD) solutions for the construction and real estate development sectors. Established in 2022, Millipede aims to enhance efficiency, safety, and quality across construction projects by providing a connected platform that facilitates real-time data collection and stakeholder collaboration.
️ What Millipede Offers
Millipede’s platform is designed to integrate seamlessly into existing workflows, offering tools that aid in reporting progress, facilitating communication, and coordinating various stakeholders in the construction phase.
By leveraging these tools, we can streamline operations, enhance collaboration, and ultimately deliver projects more efficiently and effectively. These tools are accessible via mobile and web interfaces.
About the role
We are seeking a highly organised and proactive individual to join our team as a Platform Implementation Specialist. In this role, you will be responsible for ideation and configuration of workflows, managing client relationships, handling customer support requests, and overseeing the implementation of our Real Estate Development Platform. Your primary goal will be to ensure user satisfaction and successful adoption of our software among our clients.
Responsibilities
- Manage client relationships and act as the main point of contact for all customer support requests.
- Participate actively in Product Management planning and ideation sessions to validate proof of concepts.
- Coordinate the implementation of our on-site construction management software, ensuring a smooth transition for clients.
- Conduct on-site visits to interact with users, address any issues they may have, and ensure compliance with using the mobile app to track their jobs.
- Own the Millipede rewards program which is directed at enhancing the care and welfare of Construction Workers
- Work closely with users and internal Product Team to rectify any issues they may be experiencing with the platform and suggest ideas for enhancements.
- Collaborate with the development team to communicate user feedback and contribute to the improvement of the software.
- Provide training and support to clients to ensure they are fully utilizing the software's features.
Required Skills
- 2+ years experience in role within the construction industry (eg. Site Engineer, BIM Modeller, Quantity Surveyor).
- Bachelor's degree in a related field (Construction Management, Information Technology, Business, etc.).
- Experience in client management, customer support, or software implementation.
- Strong communication, presentation and interpersonal skills.
- Ability to communicate in Mandarin to liaise with Mandarin-speaking stakeholders and site personnel.
- Ability to work independently and prioritise tasks effectively.
- Willingness to travel and work on-site with clients.
Benefits
- One time Milli-Nest benefits to spruce up your work station. Use it for whatever you need to boost your productivity!
- Milli-Cares annual benefit with the flexibility to use on a variety of health and wellness related expenses e.g Health insurance, health screenings, gym membership, dental and prescription glasses.
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Implementation Consultant
Posted 15 days ago
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Job Description
Implementation Consultant – Job Description
Role Implementation Consultant is a key role within the Intersec Operations team. This is a customer-facing role and the consultant works closely with our customers as well as Intersec Product Teams.
The Implementation Consultant ensures reliable and client-aligned deployment and integration of Intersec products with customer systems. By leveraging GitOps and automation, you drive efficiency and quality in every deployment phases in the whole customer project lifecycle from the Planning to the Go-Live.
We are looking for a strong Customer facing, Automated deployment experience (git/gitlab, CI/CD, Helm) in Kubernetes ecosystem, advance Linux knowledge in the context of Telco integration, IP networks expertise,. Know-how of geolocation call flows will be an advantage.
Apart from integration experience, we are looking for individual who is used to testing distributed applications right from writing installation/debugging scripts, to analyzing a whole production system (logs, databases, network connections etc.)
Why is this job interesting ?
• Intersec is a leading player in Public Safety and Geolocation
• Passion for technology: Intersec provides new product releases every quarter with new features and functionality. Continue to enrich your technical background through continuous Interactions with R&D team
• Regular Interaction with Senior Executives both on the Customer side as well as within the organisation
• Act as advisors to our customer
• True International experience – we have customers in all the 5 continents with teams in different parts of the world.
Key Responsibilities
• Deliver standard solution presentations of Intersec solutions to customers, minimizing customization of Intersec solutions.
• Running workshops with the customer and discussing Use Cases and Design scenarios.
• Configuration, integration and testing of solutions across the different customers environments (from lab to production)
• Creating project-specific documents (test cases, requirements documents) and MOPs
• Run Acceptance Testing with the customer and get customer sign-off.
• Prepare and upgrade the solution when a new version is to be deployed
• Provide training to customer on usage of products and new features
•
Create and maintain internal tools to automate common tasks
Profile (skills) Working experience with Telecom providers, suppliers, System Integrators or Professional Services team will be a big advantage Technical skills
• Solid experience in deploying containerized applications on Kubernetes using a GitOps approach to automate and secure deployments.
• Very good knowledge of Linux operations and administration
• Very good knowledge and experience of Shell/Python Scripting for Linux
• Knowledge of Git workflows and CI/CD (daily usage)
• Knowledge of Prometheus and Grafana
• Knowledge of networking and Telco protocols
• Knowledge of Hypervisor
• Knowledge of Ansible
• Analytic/ Troubleshooting competences
• Test Automation expertise an asset.
• Knowledge of Python Soft skills • Customer Facing Skills are MUST
• Autonomous and Adaptable
• Team spirit, good interpersonal skills
• Excellent communication (oral and written)
• Able to write both customer documents (Installation procedure, tests procedures, tests reports, investigation report) and process documents
• Open to international cultures, ready to travel regularly (upto 35% travel)
• Customer service oriented and be agile
•
Fluent English and French
Salary range Competitive
About Intersec -
Why Intersec / Career at Intersec
Intersec Public Safety Offering
Our Platform
Our Customers
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Senior Implementation Consultant, Partner Deployment
Posted 9 days ago
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Job Description
About The Role:
Join a dynamic team of Professional Services individuals who help client’s gain more control over their treasury, risk & liquidity operations, and processes. The role combines deep functional implementation expertise with project oversight responsibilities for subcontracted partner-led deployments and partner subscription delivery services.
The role is primarily responsible for enabling, guiding and supporting partners in the design, implementation, configuration, testing, training and go-live support for Kyriba clients, while also providing governance and operational oversight across projects delivered by partners. The successful candidate will act as a connectivity and functional expert and delivery steward for partner-led implementations, ensuring partners are equipped to deliver in line with Kyriba methodology, quality expectations and customer commitments.
Essential Duties and Responsibilities:
This role is expected to operate with an approximate focus on 70% Senior Implementation consultant responsibilities and 30% Project Manager / partner oversight responsibilities.
Senior Implementation Consultant Responsibilities , (70%)
Support partners in leading solution design workshops and translating business requirements into Kyriba solution designs.
Guide partners in the preparation of solution design documentation, including blueprint and related functional deliverables.
Provide expert functional and solutioning support to partners for Kyriba implementations across relevant modules.
Advise partners on configuration approaches, workflow design and testing strategy within client environments.
Support partners during testing, go-live preparation and post-go-live stabilization as needed.
Deliver training, coaching and knowledge transfer to partners to strengthen their implementation capability. This extends the SIC training responsibilities toward partner enablement based on the original training and certification focus.
Lead or facilitate issue resolution discussions with partners and internal teams on complex functional or solution topics
Serve as a subject matter expert for complex designs, implementation challenges and solution best practices.
Apply Kyriba implementation methodology and project management best practices across all partner-supported implementations.
Ensure key tasks, deliverables and implementation milestones are clearly understood and appropriately tracked across partner-led engagements.
Obtain and maintain Kyriba Center of Excellence certification across relevant functional and technical modules, including advanced modules.
Work with management on an ongoing development plan to expand product, solution and industry knowledge, and to support evolving partner needs.
Project Manager / Partner Delivery Oversight Responsibilities, 30%
Coordinate and oversee subcontracted partner-led projects and partner deployment subscription services to ensure delivery progress, quality and compliance with Kyriba standards.
Establish and maintain strong relationships with partners to support effective collaboration, transparency and delivery success.
Monitor project scope, timelines, milestones, resource plans and delivery health across partner-managed engagements.
Maintain project metrics, go-live forecasts, status reporting and budget visibility in Kyriba’s PSA and project management tools.
Track subcontracted project hours and financial budgets, and communicate budget consumption, delivery risks and escalation points to internal stakeholders.
Ensure changes in scope, risks, issues and dependencies are captured, communicated and actively managed with partners.
Conduct regular project governance and oversight meetings with partners and internal stakeholders to review progress, actions and delivery risks.
Assess partner delivery quality and identify areas where additional support, intervention or capability uplift is required. This is aligned to your specific requirement that the role ensure partners deliver quality projects and operate at the necessary skill level.
Identify partner skills gaps and work with internal leadership to support partner enablement, training and readiness improvement.
Act as an escalation point for delivery concerns, helping partners navigate complex implementation issues while protecting project outcomes, timelines and budget.
Support operational governance activities related to subcontracted delivery, including budget control, project status management and overall partner delivery performance.
Education, Experience and Skills
5 to 7+ years of experience in treasury management system implementations, corporate treasury, professional services, SaaS, fintech, ERP or other relevant financial systems environments, aligned with the seniority expected of the Senior Implementation Consultant role.
Strong implementation consulting experience, including solution design, configuration, testing, training and go-live support.
Experience working with partners, subcontractors, resellers or third-party delivery teams is strongly preferred.
Experience overseeing or managing software implementation projects, particularly where delivery is performed by external or partner teams.
Ability to manage project scope, timelines, budgets, risks, issues and change governance effectively.
Strong knowledge in one or more of the following is a plus: Cash Management & Forecasting, Connectivity, Payments, FX Exposure Management, Financial Transactions, General Ledger, Financial Accounting, Hedge Accounting, ERP Integrations and Risk Management.
Bachelor’s or graduate degree in Business, Finance, Accounting, Management, or relevant work experience.
PMP, Prince2 or other project management certification is a plus.
Excellent problem-solving ability, critical thinking and a practical, solution-oriented mindset.
Strong verbal, written and presentation skills, with the ability to influence partners and work effectively across cross-functional teams.
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AI Deployment/Implementation Specialist (6 months contract - extendable)
Posted 19 days ago
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Job Description
AI is changing how work gets done. Come help us lead that change from the inside.
At RGE Digital, we are not waiting for AI transformation to happen to us — we are building it, one real use case at a time. We are looking for 3–5 sharp, hands-on AI Development/ Implementation Specialist to be embedded partners within RGE's corporate functions, working at the intersection of AI tools and real business problems.
RGE Digital is leading the AI transformation for the whole enterprise. We embrace an AI first mindset in our day to day from product development to operations. At RGE Digital, we leverage AI frontier models and develop tools to empower the rest of the enterprise to acquire AI fluency and know-hows.
This is not a shadowing role. You will own work and ship things. And after 6 months, you will have a portfolio of live, value-generating AI applications used by actual teams — not just sandbox experiments.
About RGE & RGE Digital
Headquartered in Singapore, RGE (Royal Golden Eagle) is a global group of bio-based resources and energy companies with multi-billion dollars in assets and 80,000+ employees serving 100+ markets worldwide. Since 1973, we have grown into a leader in sustainable natural fibres, edible oils, green packaging, and cleaner energy.
RGE Digital is RGE's internal digital transformation engine — enabling business units through sensors, analytics, cloud computing, and AI across four continents. We take a product mindset: prototype, test, scale, repeat.
Role Details
- Location : Singapore
- Duration: 6 months, with option to extend
- Start: Flexible; sooner the better
What You'll Do
As an AI Development/ Implementation Specialist , you will be embedded within one or more corporate functions — HR, Finance, Legal, Communications, or others — as a trusted partner, not a peripheral resource.
Day-to-day, you will:
- Spend time with function teams to surface pain points, workflow bottlenecks, and opportunities where AI can create real leverage
- Design, build, and iterate on AI-powered solutions using tools relevant to the problem — LLMs, automation platforms, prompt engineering, no-code/low-code tools, and more
- Translate technical possibilities into language business teams understand, and translate business needs back into technically workable solutions
- Run structured pilots, measure impact, and present findings to stakeholders
- Contribute to RGE Digital's Ground-Up AI Initiative — a deliberate, company-wide effort to make AI capability a shared muscle across the organisation
By the end of 6 months, you will have:
- Delivered multiple real, production-grade AI use cases embedded in live business workflows
- Built deep credibility with senior functional stakeholders across a global organisation
- Developed a practical, portfolio-backed understanding of enterprise AI adoption — rare for anyone at this career stage
Who You Are
- A recent university graduate (within 2 years) or a Master's student currently on campus
- Strong academic record, from any discipline that sharpens structured thinking — Computer Science, Engineering, Economics, Business, and beyond
- A natural communicator: you make complex ideas simple, you listen before you pitch, and people trust you quickly
- AI-native in a hands-on sense: you have actually used AI tools to build, automate, or improve something — not just read about them. Be prepared to show and tell your projects during the screening interview.
- Comfortable in ambiguity: you can break down a vague problem, form a hypothesis, and move — without waiting for a perfect brief
- Someone who sees themselves as a bridge, not just a builder — equally at home with a CFO as with a Python notebook
What You'll Gain
- Real impact, fast: Your work will not sit in a deck. It will be used.
- Cross-functional exposure: Rare access to how HR, Finance, Legal, and Communications operate inside a global, multi-billion-dollar enterprise
- AI craft: Hands-on experience applying frontier AI tools to genuinely complex, real-world problems — not toy datasets
- Network: Work closely with RGE Digital's leadership team and senior functional leaders across the Group
- Optionality: Strong performers will be considered for contract extension
How to Apply
Include a brief note (no more than 200 words) on one thing you have built or improved using AI — even something small. That note matters more than your CV format.
Shortlisted candidates will be invited for a single-round panel interview with two members of the RGE Digital team.
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Critical Projects Implementation Program Analyst, Critical Projects Implementation
Posted 19 days ago
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Job Description
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. If you are passionate about the Customer Experience, think and act globally, and have the ability to contribute with data driven initiatives, this is the challenge you are looking for!
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing capacity at the lowest possible cost for our customers. You'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Amazon is looking for a talented, customer-obsessed Program Manager to be based in Singapore to help drive operational excellence and optimization for our team. Our Program Manager will possess the ability to source, analyze, and manage quantitative data by creating meaningful reports to drive business improvement for the delivery team.
You own programs to optimize our core tools/systems including engaging with users to prioritize feature requests.
Key job responsibilities
Business Analytics
- Translate basic business problem statements into analysis requirements
- Communicate analysis and work with business stakeholders to understand its value and propose changes
Business Intelligence
- Developing audit and compliance mechanisms to ensure the data integrity
- Write queries and output efficiently
- Convert data to make it analysis- ready through basic descriptive, aggregations, and pivots
- Implement/deploy data visualization or communication tools (e.g., metrics dashboards, decks)
- Gathering data across APAC to support reporting, including scope, schedule, budget, resources, quality and risk management, reporting and metric development/tracking
Operational Excellence
- Identify gaps, measure inefficiencies/impact, propose actions, measure success and iterate
- Identifying gaps and creating system SOPs to drive efficiencies and reduce level of efforts (LOEs) on repeating and overlapping data entries, eliminate non-value-add activities, removing blockers, and driving automation
- Building metrics on Dashboard for KPI and Key Value Drivers reporting to drive better performance internally and externally
- Liaising with global counterparts to drive alignment
A day in the life
You will use data and business inputs to develop dashboards supporting the teams in managing project risks. You will apply business acumens to develop actionable insights and simplifying reporting to peers and the leadership to drive better business outcomes. You will partner peers to develop solutions that enable the business to be agile and adaptable to deliver high quality builds with consistency.
About the team
About AWS
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship and Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Basic Qualifications
- 2+ years of program or project management experience
- Bachelor's degree or equivalent
- Knowledge of Microsoft Excel at an advanced level, including: pivot tables, macros, index/match, vlookup, VBA, data links, etc.
- Knowledge of SQL at an intermediate level, including: compile queries, subqueries, aggregation/grouping, data modification, etc.
Preferred Qualifications
- Bachelor's degree in mathematics, engineering, statistics, computer science, business administration or a related field
- Experience in a highly analytical, results-oriented environment with cross functional interactions
- Experience developing tools, reports, process maps, scorecards, and data visualizations that improve upon those currently employed for understanding the business and making decisions
- Experience prioritizing and handling multiple assignments at any given time while maintaining commitment to deadlines, or experience in a fast-paced, high-tech company
- Experience in operational excellence, continuous improvement, or process improvement roles
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
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Job Description
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Specialist, Implementation
Overview
- Responsible for all aspects of customer implementation engagements, including consultancy, training, project management, testing, and customized production configurations for existing and new customers
- Accountable for integrating new products into the global implementation framework
- Partners with GP&S, sales team, Customer Delivery and O&T to customize specific implementation plans while providing technical and product expertise to customers pre and post launch
- Takes the lead as the primary interface between the customer and MasterCard during technical implementations where project complexity is tailored to meet unique customer needs
The Role
- Collaborates cross-functionally with business partners (e.g., Technology Account Management, Customer Delivery, Customer Account Managers) to drive mission of services, spearhead processes and create product improvements
- Sets strategic direction in accordance with overall IT strategy and established goals and metrics
- Leads and oversees compliance activities to ensure conformity with standard implementation metrics and SLA's
- Oversees the management of function resources, approving budgets and staffing for the most complex, costly, or high-risk projects
- Formally supervises and coaches several groups/teams, or other Leaders/ Consultants and influences how the functions are structured
- Helps identify, coach and groom top talent; pro-actively develops employees as organizational resources, ensuring goal setting and performance appraisal process compliance
All about You
The ideal candidate should possess the following:
- Experience in supporting strategic initiatives, account management, technical implementation and testing across all of MCI's product and service offerings
- Experience in partnering with stakeholders to support enterprise-wide product portfolio, leveraging key insights from previous projects across multiple accounts
- Experience identifying future project needs and finding impactful areas for improvement while maintaining a safe balance of risks and opportunities
- Extensive expertise in credit and debit card operations with emphasis on authorizations, clearing, settlement and fraud; proven track record for outstanding troubleshooting and customer service skills
- Resource will do Hybrid work as project manager and Implementation engineer responsible to support customer on their onboarding and testing for C2P projects as priority and later support other Digital products
- Written and Oral proficiency in both English and Chinese language is required for this role.
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
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Professional Services Consultant - SOC Transformation & XSIAM Deployment
Posted 11 days ago
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Job Description
At Palo Alto Networks®, we're united by a shared mission-to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you're ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you're in the right place.
**Who We Are**
In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!
We believe collaboration thrives in person. That's why most of our teams work from the office full time, with flexibility when it's needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes.
**Job Summary**
**Your Career**
As a Principal Consultant for SOC Transformation & XSIAM Deployment, you will be a seasoned leader at the forefront of our most strategic customer engagements. You will leverage a rare blend of consultative presence, deep technical mastery, and executive influence to guide our customers through complex SOC transformations. Your primary role is to drive these large-scale programs, ensuring the successful execution of foundational elements like seamless log migration and the development of sophisticated detection strategies, to deliver measurable security outcomes in highly dynamic enterprise environments.
**Your Impact**
+ Serve as the lead strategic advisor and subject matter expert for customers undertaking a full-scale SOC modernization with XSIAM
+ Lead multi-national SOC transformation programs, consolidating fragmented detection and response processes into a unified, AI-driven platform
+ Direct enterprise-scale XSIAM deployments, guiding customers from initial strategy to full operationalization
+ Devise and oversee comprehensive log ingestion strategies to ensure high-quality data fuels the XSIAM platform
+ Architect and implement sophisticated detection strategies and correlation rules to fortify customer defenses against advanced threats
+ Fine-tune and optimize log sources and correlation rules to maximize system performance and detection efficacy
+ Identify opportunities to enhance analyst alert handling and response through automation.
+ Transform ambiguity into structured action plans, driving accountability at every level of a customer engagement
+ Build and mentor high-performing professional services teams that blend consulting, engineering, and change management expertise
+ Partner with Product and R&D teams to incorporate field insights into roadmap priorities
**Qualifications**
**Your Experience**
+ A proven track record in modernizing and transforming Security Operations Centers (SOCs) to achieve automation, AI-driven detection, and measurable improvements in MTTD/MTTR
+ Exceptional executive presence, with strong verbal and written communication skills to engage with stakeholders from the SOC analyst to the CISO
+ Experience acting as a trusted advisor to senior security leaders, with the ability to diagnose challenges and deliver strategic recommendations
+ 10+ years of hands-on experience in deploying and integrating SIEM/security analytics solutions within large enterprise environments
+ 8+ years of experience with Security Operations Center (SOC) tooling, processes, and workflows
+ Hands-on technical mastery across SIEM, SOAR, EDR, cloud security, and threat intelligence
+ Ability to conceive, architect, and develop effective correlation and detection rules
+ Familiarity with a range of SIEM technologies, such as Splunk and IBM QRadar, is a plus
+ Strong expertise in Regular Expressions (Regex)
+ Relevant bachelor's degree or industry-recognized qualifications (CISSP, GIAC, etc.), is a plus.
+ PreSales is a Plus
+ 20% Travel
**Our Commitment**
We're trailblazers that dream big, take risks, and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at .
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
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Murex Business Process Implementation Specialist | Contract
Posted 9 days ago
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Job Description
The Murex Business Process Implementation Specialist will play a pivotal role in supporting the implementation of activities across a specific business function to drive end-to-end performance improvements. This role involves analyzing and redesigning business processes, defining organizational components to enhance efficiency, and serving as a subject matter expert. Success requires independent execution, active participation in team discussions, and providing solutions to complex work-related challenges.
Key Responsibilities
- Process Implementation: Support the execution of activities that improve performance across the business function.
- Process Analysis & Design: Analyze existing workflows, propose enhancements, and redesign processes to achieve operational excellence.
- Subject Matter Expertise: Develop deep knowledge of the business function to identify opportunities for improvement and contribute to effective strategies.
- Cross-Functional Collaboration: Partner with teams to gather requirements and ensure alignment of business processes with project goals.
- Documentation & Communication: Contribute to documenting and communicating process changes to stakeholders for smooth adoption.
- Problem Resolution: Support the resolution of challenges during implementation by applying analytical skills and business knowledge.
Required Skills & Experience
- Bachelor’s degree in computer science or equivalent
- Experience as a Business Analyst or Functional Analyst on Murex MX.3 programs, with specialist focus on Front Datamart and reporting.
- Expert-level knowledge of MX.3 Front Datamart architecture, including universes, indicators, extraction engine, and integration with the MX.3 datamodel.
- Good understanding of Back Office processes: trade settlement, nostro reconciliation, fails management, and SWIFT messaging (MT series and MX ISO 20022).
- Solid finance reporting knowledge: P&L reporting, accruals, mark-to-market valuations, and ledger reconciliation within MX.3.
- Proficiency in SQL and data querying tools to validate and analyze datamart outputs.
- Experience with MX.3 Report Designer, MX.3 Reporting Engine, and integration with BI tools (Tableau, Power BI, or equivalent).
- Excellent analytical skills with ability to trace data lineage from trade booking through to report output.
- Experience working on large-scale Murex implementations within tier 1 or tier 2 banks, preferably in APAC.
- Excellent written communication skills for producing BRDs, FSDs, and data dictionaries.
- Expert proficiency in Murex Datamart Reporting.
- Advanced proficiency in Murex Back Office Workflows
- Advanced proficiency in Murex Front Office Finance
Thankyou for your interest!
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