429 Implementation Consultant jobs in Singapore

JOB DESCRIPTION

Singapore IT Fintech Company is looking for an experienced and motivated Consultant who will assist the APAC team. This role will be working closely together with the account management, the services team and collaborate with the product teams in France. He / she will join a team of experienced consultants and participate in the implementation and support of the application, the installation of new modules and features, and oversee the installation, configuration and, workflow definition and optimization using data management platform, DataHub.

With the experience and potential, he/she will be able to focus on various areas, like solution implementation and project management at the world's leading and most respected financial organizations.

RESPONSIBILITIES

- Accountable for high-impacting and challenging implementation projects, and acquire a global vision of the business processes at the world's top financial firms

- Provide best practice guidance to clients by leveraging technical expertise, DataHub software knowledge and industry experience

- Design, configure, implement DataHub software solutions based on client requirements

- Identify and resolve any installation and implementation problems to the client's satisfaction within established time frames

PROFILE

- Engineering or Business school, Master's degree or equivalent

- Minimum of 6 years of experience with software implementation and IT Projects in the banking / financial industry within APAC region. Preferably those with a financial technology vendor or consulting company background.

- Capable of writing rules in scripting language like VBA

- Experience with RDBMS, Data Modelling, and SQL language

- Understanding of Enterprise Data Management and ETL techniques and processes

- Previous experience of financial data provider feeds such as Bloomberg, Refinitiv, Alveo ,ICE and others

- Knowledge of financial instruments such as Equities, Fixed Income and Derivatives

- Previous project experience with involvement in multiple stages of the project life cycle

- Independent, with own initiative and good interpersonal skills and are concerned about the quality of service provided

- Proactive and a real team player

Job Description:

We are looking for an experienced and motivated Consultant who will assist the APAC team. This role will be based in Singapore, working closely together with the account management, the services team and collaborate with the product teams. He / she will join a team of experienced consultants and participate in the implementation and support of the application, the installation of new modules and features, and oversee the installation,configuration and, workflow definition and optimization using our cutting edge data management platform, DataHub. With the experience and potential, he / she will be able to focus on various areas, like solution implementation and project management at the world's leading and most respected financial organizations.

RESPONSIBILITIES :

Accountable for high-impacting and challenging implementation projects, and acquire a global vision of the business processes at the world's top financial firms
• Provide best practice guidance to clients by leveraging technical expertise, DataHub software knowledge and industry experience
• Design, configure, implement DataHub software solutions based on client requirements
• Identify and resolve any installation and implementation problems to the client's satisfaction within established time frame.

Requirements :

Engineering or Business school, Masters / Bachelor degree or equivalent
• Fresh graduates are welcome to apply
• Experience in writing rules in scripting language like VBA
• Experience with RDBMS, Data Modeling, and SQL language
• Understanding of Enterprise Data Management and ETL techniques and processes
• Knowledge of financial data provider feeds such as Bloomberg, Refinitiv, ICE and others would be a plus
• Knowledge of financial instruments such as Equities, Fixed Income and Derivatives
• Experience with involvement in multiple stages of the project life cycle
• Independent, with own initiative and good interpersonal skills and are concerned about the quality of service provided
• Proactive and a real team player
• Knowledge in French language is advantageous because the role will collaborate with Product team headquartered in Paris

Placements.io is a product-first SaaS company transforming how digital media publishers and agencies manage their advertising businesses. Our platform simplifies ad sales, operations, billing, and revenue reporting—enabling our customers to scale efficiently and make smarter decisions.

With a global footprint and a strong engineering culture, we’ve been recognized on Inc.’s 5000 Fastest-Growing Companies list and named one of Will Reed’s Top 100 Early-Stage Companies to Work For. Headquartered in Seattle, we’ve expanded to New York, London, Taipei, and Singapore.

Placements.io is seeking a client-facing, technically savvy Technical Account Manager (TAM) / Implementation Consultant to join our growing team in Singapore. This role sits within our Professional Services function and is critical to delivering successful customer outcomes across the APAC region. As part of our Professional Services team, you’ll lead customer onboarding and implementation engagements while providing strategic, technical guidance throughout the customer lifecycle. You’ll serve as a trusted advisor—aligning our platform’s capabilities with customer business goals and ensuring long-term success.

Responsibilities:

• Lead implementation projects for new clients across APAC, ensuring seamless onboarding and go-live.
• Act as the primary technical point of contact for customers during onboarding and early adoption.
• Translate client business requirements into effective product configurations and scalable workflows.
• Manage technical integrations (APIs, 3rd-party systems), data migration, and platform setup.
• Provide best-practice recommendations and consultative guidance as part of Placements.io’s Professional Services.
• Collaborate with internal teams—Sales, Product, Engineering, and Support—to deliver exceptional customer experiences.
• Contribute to process improvements and documentation to continuously refine our Professional Services delivery.

Qualifications:

• 3–6+ years of experience in technical account management, implementation consulting, or a similar client-facing technical role.
• Strong analytical and problem-solving skills with experience in SaaS and API-based integrations.
• Excellent project management and communication skills, with the ability to manage timelines and stakeholders across functions.
• Comfort working independently in a fast-paced, high-growth environment.
• Familiarity with ad tech, digital media, or ecommerce workflows is a plus.
• Based in Singapore

Why Join Placements.io?

• Be part of a fast-growing, global company at the forefront of the digital media and advertising industry
• 20 days PTO
• Monthly team lunch
• Laptop
• Opportunities for professional development and career advancement
• Collaborative and supportive company culture
• Global exposure and the chance to work with top-tier clients in the APAC region

To apply to our open positions, please email your resume, cover letter, and the name of the position you are applying for to We look forward to meeting you!

Reasonable Accommodation Statement At Placements.io, we are committed to creating an inclusive workplace and providing reasonable accommodations to applicants and employees with disabilities, as required by Singapore law. If you require any adjustments or support during the application process or while performing the job duties, please contact our Human Resources department at to discuss your needs.

Compensation:

Our salary ranges are based on paying competitively for our size and industry, and are one part of many compensation, benefits and other reward opportunities we provide.

The expected base salary range for this role in the selected city:

The base salary offered to a candidate may be influenced by various factors, including but not limited to relevant experience, skills, qualifications, education, work location, and other business and organizational needs.

Placements.io is committed to providing equal employment opportunities to all individuals, regardless of race, color, religion, gender, marital status, age, nationality, disability or any other legally protected characteristics. We adhere to the Tripartite Guidelines on Fair Employment Practices and ensure that all hiring decisions are based on merit, skills, and qualifications.

By submitting your application for this position, you consent to the collection, use, and disclosure of your personal data by Placements, Inc. and its affiliates for the purposes of assessing your suitability for employment, managing the recruitment process, and, if applicable, your ongoing employment relationship with us. All personal data will be treated in accordance with Singapore's Personal Data Protection Act (PDPA). If you have any questions or wish to withdraw your consent, please contact us at

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Key Responsibilities:

• Work closely with merchants during the onboarding process to support backend configuration and API integration.
• Provide technical consultation and guidance on the use of our APIs and system functionalities.
• Collaborate with internal product, engineering, and business teams to ensure a seamless implementation experience.
• Troubleshoot and resolve merchant-reported issues related to usage, performance, or integration with our systems.
• Serve as the primary point of contact for merchants experiencing technical problems or providing feedback on system usability.
• Identify recurring issues and work with the product and engineering teams to recommend improvements.
• Maintain clear and timely documentation of issue resolutions, integration guidelines, and FAQs.
• Ensure a high standard of service delivery and customer satisfaction through proactive communication and support.
• Answer operational and application questions and consult the customer.
• After "go-live", provide technical support to the customer when necessary.
• Work coordination with various internal technical teams, such as Product Team / Support Team / Development Team, etc.

Requirements:

• Bachelor's degree in business, IT, or related field (or equivalent experience).
• Requires a minimum of 2 years of experience in IT or related field
• Strong leadership and people management skills.
• Excellent problem-solving and analytical abilities.
• Technical proficiency in software and technology troubleshooting.
• Exceptional communication and interpersonal skills.
• Confidence and ability to understand and navigate new technology quickly.
• Ability to multi-task and manage time effectively.
• Report to the head of the department.

Preferred Qualifications:

• Experience with Web3 technologies (e.g., blockchain, smart contracts, crypto wallets, or decentralized applications) is a strong plus.
• Basic knowledge of programming or scripting languages (e.g., Python, JavaScript) is a plus.
• Understanding of security and compliance standards relevant to data exchange and system integration.

Key Responsibilities:

• Work closely with merchants during the onboarding process to support backend configuration and API integration.
• Provide technical consultation and guidance on the use of our APIs and system functionalities.
• Collaborate with internal product, engineering, and business teams to ensure a seamless implementation experience.
• Troubleshoot and resolve merchant-reported issues related to usage, performance, or integration with our systems.
• Serve as the primary point of contact for merchants experiencing technical problems or providing feedback on system usability.
• Identify recurring issues and work with the product and engineering teams to recommend improvements.
• Maintain clear and timely documentation of issue resolutions, integration guidelines, and FAQs.
• Ensure a high standard of service delivery and customer satisfaction through proactive communication and support.
• Answer operational and application questions and consult the customer.
• After "go-live", provide technical support to the customer when necessary.
• Work coordination with various internal technical teams, such as Product Team / Support Team / Development Team, etc.

Requirements:

• Bachelor's degree in business, IT, or related field (or equivalent experience).
• Requires a minimum of 2 years of experience in IT or related field
• Strong leadership and people management skills.
• Excellent problem-solving and analytical abilities.
• Technical proficiency in software and technology troubleshooting.
• Exceptional communication and interpersonal skills.
• Confidence and ability to understand and navigate new technology quickly.
• Ability to multi-task and manage time effectively.
• Report to the head of the department.

Preferred Qualifications:

• Experience with Web3 technologies (e.g., blockchain, smart contracts, crypto wallets, or decentralized applications) is a strong plus.
• Basic knowledge of programming or scripting languages (e.g., Python, JavaScript) is a plus.
• Understanding of security and compliance standards relevant to data exchange and system integration.

As a Senior Observability Platform Specialist, you will play a crucial role in advancing our company's observability platform. Your primary responsibility will be to leverage your extensive experience in various observability platform implementations to keep our product at the forefront of the industry. You will act as a bridge between the technical and business realms, ensuring that our platform not only meets current market standards but also sets new benchmarks for innovation and functionality.

1. Market Analysis and Competitive Research: Conduct in-depth research to stay abreast of the latest trends and advancements in observability platforms. Perform detailed comparisons of competing products to identify strengths, weaknesses, and market gaps. Regularly present findings to the team, highlighting potential areas for innovation and improvement in our product.
2. Requirement Gathering and Analysis: Work closely with the product management team to translate market research into concrete business and functional requirements. Organize and lead brainstorming sessions to generate new ideas and approaches for product enhancement. Develop clear, detailed documentation of required features and functionalities.
3. Collaboration and Strategy Formulation: Collaborate with senior management to align product development strategies with company objectives. Actively participate in strategic planning sessions, offering insights from a market and technical perspective.
4. Product Development and Enhancement: Lead the initiative to fill gaps in our current product offerings based on market research and competitive analysis. Guide the technical team in the design and development of new features and functionalities. Ensure that product enhancements are executed within the set timelines and meet quality standards.
5. Stakeholder Engagement and Communication: Maintain constant communication with the product manager and other stakeholders to align on priorities and delivery schedules. Present regular updates to senior management on progress, challenges, and milestones.
6. Team Leadership and Mentorship: Provide mentorship and guidance to team members working on observability platform projects. Foster a culture of innovation and continuous improvement within the team.

• Significant expertise with observability software such as SolarWinds, ManageEngine, Zabbix, Site24x7, or similar platforms.
• Demonstrated experience in design and deployment of at least 10 client implementations of such observability software.
• Proven ability to implement, set up, and enhance medium to large systems using these tools, whether building from scratch or transitioning from one platform to another.
• Comprehensive understanding of Cloud technologies (AWS, Azure, GCP), Networking principles and enterprise IT infrastructure.
• Strong understanding of market trends, customer needs, and competitive landscape in the observability tools and monitoring solutions space.
• Ability to define and prioritize product features based on customer feedback, data analysis, and industry best practices.
• Experience working with cross-functional teams including engineering, design, marketing, and sales to drive product development and go-to-market strategies.
• Proficiency in creating product roadmaps, user stories, and specifications for development teams.
• Excellent analytical and problem-solving skills, with the ability to make data-driven decisions and iterate on product features based on feedback and metrics.
• Strong leadership and communication skills to effectively communicate product vision, goals, and updates to stakeholders and teams.
• Experience in driving product adoption, user engagement, and customer success initiatives.
• A passion for technology and a keen interest in staying updated with the latest advancements in observability, monitoring, and cloud technologies.

Bachelors degree in Business Administration, Information Technology, or a related field.

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Are you a detail-oriented professional looking for a challenging role that involves analyzing business needs and developing solutions?

We are seeking an experienced Business Analysis Expert to join our team. In this position, you will be responsible for working closely with stakeholders to understand their requirements and develop business cases to support IT projects.

• Analyze business requirements and identify opportunities for process improvement;
• Develop business cases to support IT projects;
• Work with stakeholders to gather and document requirements;
• Collaborate with cross-functional teams to develop and implement solutions;

This is a fantastic opportunity for someone who enjoys working in a fast-paced environment and has excellent analytical skills. As a Business Analysis Expert, you will have the opportunity to work on a wide range of projects and contribute to the development of innovative solutions.

• Bachelor's degree in Business Administration, Computer Science, or related field;
• Minimum 2-5 years of experience in business analysis and user acceptance testing in insurance domain;
• Strong analytical and problem-solving skills, with ability to communicate effectively with stakeholders;
• Proactive and resourceful individual with ability to engage stakeholders across various business domains;

We offer a competitive salary and benefits package, as well as opportunities for career growth and professional development. If you are a motivated and results-driven individual who is passionate about business analysis, we encourage you to apply for this exciting opportunity.

Regular Singapore International Business Other Job ID:5992

Update 2025-07-07

Job Description

About Us

Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar.

Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services.

We have four Customer Service Centres for Trip.com established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages.

We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world’s leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.

In this Role, you’ll get to:

• Analyze business and financial data to identify trends, patterns, and anomalies that form the market strategy and help with market growth.
• Develop and maintain dashboards and reports to visualize key performance indicators (KPIs) and financial metrics.
• Collaborate with cross-functional teams to gather requirements and deliver actionable insights that drive profitability and efficiency
• Monitor campaign performance and generate data and insights to discover new opportunities and points for improvement.
• Support alternative business model advancement and multi-channel strategy development by collaborating with product, R&D, user research and other cross-function teams.
• Develop metrics and trackers to provide timely performance diagnostics for assessment.
• Drive product portfolio localization and optimization through delivering solid analysis on field force effectiveness and issues identification.
• Support the exploration and assessments of business optimizations in terms of strategies and executions.
• Conduct integrated analysis of market competition/business performance and generate actionable insights from a data-driven perspective.

• Proven experience in extracting data-driven insights and delivering actionable business recommendations through clear and compelling presentations—not just dashboards.
• Results-oriented, self-motivated, and adaptable to fast-changing environments.
• Strong proficiency in English is required; Mandarin is a plus.
• Excellent communication and presentation skills, with a professional approach and the ability to engage effectively with stakeholders across all levels.
• Possesses a growth mindset with a data-driven approach to continuously optimize strategies across acquisition, upselling, and retention.
• Minimum 5 years of relevant experience in data or business analysis.
• Proficient in data visualization and analytics tools such as Tableau, Excel, and BigQuery SQL.
• Bachelor’s degree or higher in a quantitative field such as Statistics, Finance, Accounting, Economics, Mathematics, Engineering, Science, or Business.

We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made.

What’s more?

• Our rapid business growth in global offers abundant career opportunities atvarious levels and in multiple functions
• Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact
• We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
• We encourage flexible work arrangement
• Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.