74 Implementation jobs in Singapore
Client Implementation & Documentation Manager, Global Implementation
Posted 8 days ago
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Job Description
JOB SUMMARY
- Global Implementation is responsible for the delivery of the Bank’s Transaction Banking (TB) products and services to the clients within the agreed contractual service agreements, and that all digital integrations are as seamless as possible. The team serves as the key point of contact for supporting and onboarding clients, and provides project management support (i.e., ensure smooth flow of the project, capturing issues and risks, maintaining action plans with follow ups, and delivering a timely solution to meet the client’s expectations) and account management support (i.e., understanding clients’ business strategy and needs) to support implementation of TB products.
- The individual will have a primary focus to lead the documentation aspect of the client journey, to ensure the successful implementation of TB solutions to clients, including helping relationship development, revenue retention, continuous drive to improve the deal cycle timings, and high client satisfaction to accelerate revenue realisation.
RESPONSIBILITIES
- The Implementation & Documentation Manager is responsible for ensuring the complete execution of TB documents required, including forms and service agreements, to support the enablement of TB products and services to clients particularly in the Paytech segment, and with the potential expansion to other segments.
Strategy
- Support the Global Implementation Strategy while actively identify opportunities to uplift and/or re-establish the profile/identity of the Global Implementation team
- Drive the Client Implementation frameworks and/or redesigning of processes, systems and operating models
- Drive focused client sessions with Sales, Coverage, Product and other partners to position overall propositions, and address client’s pain points with our TB documentation
- Drive Global Implementation Strategy and actively participate in identifying opportunities to uplift and/or re-establish the profile/identity of the Global Implementation team
- Lead the development of frameworks and/or redesigning of processes, systems and operating models, specifically in the documentation area
- Continuous engagement in collaboration with Product/Channels/Legal in designing our suite of TB documentation for clients
Business
- Drive the documentation process at mandate level
- Ensure a continuous improvement model is adopted to drive implementation and documentation efficiency, including harmonization with support partners, and extended Global Implementation team
- Help identify and drive opportunities to streamline implementation and documentation processes to improve client experience, including collaborating with functional partners
- Help identify opportunities to improve existing operating model, including the current resourcing, location, and client footprint strategy
- Help develop an approach to build bench strength within the respective Region/Country
- Help identify opportunities to reduce costs
Processes
- Ensures effective and disciplined usage of the Implementation Management system for self and team
- Helps drive the discipline of Client + Project Management across the team
- Has extensive product and documentation knowledge in both cash and trade
- Ability to manage ambiguity in uncertain situations and escalates in a timely manner
- Provides inputs to strategize the implementation of key deals or co-created deals
- Proactive client deal management, including active engagement for clients to execute documentation
- Drive the team to achieve improved implementation cycle time
- Manages the implementation and documentation for high profile deals (RFP, global/regional mandates)
- Knowledge in identifying cross-sell opportunities
- Provide support to Regional Head/Lead and/or Country Head/Lead in driving an integrated approach with partners to capture client feedback opportunities
- Provide key inputs for management packs, with opportunities to present in management forums on behalf of Regional Head/Lead and/or Country Head/Lead
- Team Lead/Delegate to help drive post implementation activities, including:
- Post Implementation Surveys / client testimonials
- Sharing constructive client feedback with relevant partners
- Provide RFP/RFI responses on the implementation and documentation component as part of the Deal team
- Collaborate with Sales, Product Management, Product Development, Channel Management, Technology and Operations teams for the solutions and documentation designs
- Conduct critical reviews on deal handover, validate deal size, expected revenue and deal requirements
- Develop and nurture client relationships to ensure the products and services remains aligned to client needs
- Provide feedback as required to Product Owners and/or distribution teams for continuous iteration of product documentation
- Project Management of the end-to-end implementation cycle (incl. preparation and execution of documentation, ERP integration, liquidity and limit set up, planning testing and training, onboarding)
- Work closely with clients and Product Management during the project requirement gathering, developing technical solutions, system integrations, user testing and training
- Seamlessly transition the implemented product and services to service teams for BAU client servicing
- Help drive sustainability when considering processes, systems, and operating model
- Work with Product, Technology, Legal and Operations to digitalise TB product documentation
- Work closely with external partners to support clients in their digitization journey, ensuring efficient implementation and documentation experience for the clients
- Engage in discussions regarding emerging technologies and partnerships with digital ecosystems to identify opportunities to simplify / improve business processes
People & Talent
- Support a safe, inclusive, and collaborative environment for all team members
- Promote growth and development with direct reports including actively tracking progress (where applicable)
- Encourage open and regular transparent conversations, including two-way feedback loops
- Provide ongoing mentorship and guidance (where applicable)
- Embrace and promote a data driven culture
- Help create a culture of trust and continuous learning mindset
- Provide key inputs into team training plans, awards, etc.
- Provide key inputs to equip the team with the necessary skills to run deals independently (where applicable)
- Help foster a safe environment to encourage team members to be brave and speak out
Risk & Governance Management
- Support the holistic data management framework for Implementation Management system
- Adherence to all local regulatory, legal and compliance requirements
- Adherence to all bank’s policy and standards, including eLearning courses for direct reports (where applicable)
- Properly adhere to all implementation governance controls
- Proactive risk management; includes delivery and operational risks
- Participate in Regional/Country Implementation Governance forums to support Regional Head/Lead and/or Country Head/Lead
Regulatory & Business Conduct
- Keep abreast with regulatory changes to ensure TB products are compliant with relevant risk management guidelines / policies and procedures (e.g., electronic banking, technology, ESG, etc.)
- Keep abreast with changing regulatory requirements and ensure this is reflected in all tooling and collaterals
- Display exemplary conduct and live by the Group’s Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
- Effectively and collaboratively identify, escalate, mitigate, and resolve risk, conduct and compliance matters.
Key Stakeholders
Internal
- Implementation teams (including Client Integration)
- Sales teams
- Product teams
- Relationship Managers
- Legal teams
- Client Managers
- Service teams
- Operational teams (CM, GBS, etc.)
- Technology delivery teams (PSS, etc.)
- Supply Chain
- Channel teams
External
- Client Senior Stakeholders (all segments)
- Third Party Providers
Our Ideal Candidate
- Bachelor’s degree in Banking, Communications, Law, or a related field
- 10 years of experience in Banking, communication, documentation or related fields
- Demonstrated experience in understanding and applying risk and controls
- Attention to detail and a high degree of accuracy
- A passion for emerging technologies and cash management and trade finance trends
- Self-motivated, confident individual with excellent communication and presentation skills
- Ability to work under strict timelines
- Be a dynamic team player with a collaborative working style
- Able to take ownership of issues/tasks and drive to completion
- Strong stakeholder management skills with experience in managing various stakeholder groups and can effectively collaborate with colleagues at all levels
- Strong problem solving / analytical skills
- Familiarity with documentary requirements related to regulatory and industry standards
- Experience with content management systems and knowledge management practices is a plus
- Knowledge of cash management and trade finance products and electronic channels (highly advantageous)
- Prior client implementation experience (highly advantageous)
Role Specific Technical Competencies
- Application Programming Interfaces (API)
- Client Experience, Behaviours and Preferences
- Operational Risk
- Change / Project Management
- System and Technology Integration
- Communication & Presentation Skills
- Stakeholder Management
- Strategic Thinking
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment Assessments
Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
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Operations/ Implementation Specialist
Posted 10 days ago
Job Viewed
Job Description
At #TeamCPF, you’re not just joining a team; you are embracing a culture of excellence, collaboration, and meaningful impact. You will play a pivotal role in empowering over 4 million members to secure their retirement, healthcare, housing needs and better navigate life’s uncertainties.
We thrive on sharp minds and insightful decisions. Your ability to analyse and think critically isn't just valued; it's essential. Every choice you make contributes to our collective success.
Collaboration is our way of life. We believe in the power of effective partnerships and seamless communications across teams. Together, we amplify each other’s strengths and achieve remarkable results.
Our learning never stops. We encourage your inquisitiveness and courage to embrace new challenges head-on. Your agility, readiness to challenge conventions, embrace of data-driven strategies, dedication to learning and applying new skills fuels our innovation and progress.
At the core of everything we do lies a genuine desire to make a difference. We serve our community and support each other with compassion, empathy, and unwavering dedications. Every action we take is guided by a deep sense of purpose and a commitment to those we serve.
Join us at #TeamCPF! Together, let's redefine possibilities and leave a legacy that echoes for generations.
What you will be working on
As an Operations/Implementation Specialist, you will play a pivotal role in driving operational efficiency, optimising processes, and enhancing the overall performance of our organisation. Your expertise in process review, automation, team management, operations-technology integration, and product management will be critical to the successful execution of our strategic initiatives.
In this role, you will:
1. Process Review and Optimisation:
a. Analyse existing operational processes to identify bottlenecks, inefficiencies, and areas for improvement.
b. Collaborate with cross-functional teams to design and implement streamlined processes that enhance productivity and reduce operational costs.
c. Continuously monitor and measure the effectiveness of implemented process improvements, making necessary adjustments as needed.
2. Automation and Technology Integration:
a. Identify opportunities for automation and technology integration across various operational functions.
b. Work closely with the IT and technology teams to develop and implement automated solutions that enhance efficiency and accuracy.
c. Champion the adoption of new tools and technologies to streamline operations and improve decision-making.
3. Team Management and Leadership
a. Lead and manage a team of operations professionals, providing mentorship, guidance, and performance feedback.
b. Foster a collaborative and positive team environment that encourages innovation and continuous learning.
c. Delegate tasks and responsibilities effectively to ensure optimal team performance and project outcomes.
4. Product Management
a. Collaborate with the product development team to understand product features, functionalities, and user requirements.
b. Contribute insights from an operations perspective to influence product design and development, ensuring seamless implementation and user satisfaction.
c. Assist in defining product roadmaps, release schedules, and feature prioritisation based on operational considerations.
What we are looking for
We value the diverse talents and experiences that each individual brings to the table. While mastery of every requirement may not be necessary, familiarity and expertise in some of the following areas will position you for success within this team.
- Demonstrate leadership abilities either through academic, extracurricular, or work experiences.
- Demonstrate willingness to learn, embrace change, adapt, and thrive in a dynamic environment.
- Ability to generate creative solutions proactively, think beyond conventional boundaries, and actively drive positive change.
- Ability to contribute to a positive work culture, foster collaboration and build trust among team members.
The seniority of appointment and actual corporate job title will commensurate with individual work experiences.
We welcome fresh graduates in any discipline and candidates without working experience to apply. To help us better understand your academic background, please provide an official or unofficial copy of your academic transcript, as well as any other relevant documents or certificates that you believe would support your application.
Position is on 2-year full time contract directly under the payroll of CPF Board with potential for emplacement into permanent position.
What you can expect
Being part of #TeamCPF means embarking on a challenging and rewarding career in a progressive workplace that values productivity and growth. Here’s what awaits you:
- Opportunities to engage in a mix of formal and informal training, keeping your skills sharp in our ever-evolving technological landscape.
- Promotion opportunities based on your capability and on-the-job performance.
- A vibrant community of like-minded and friendly colleagues, where collaboration and creativity thrive.
- A hybrid work model that offers flexibility for remote work, subject to exigencies of service.
- Flexible dress code that empowers you to choose your appropriate outfit for the day.
- A comprehensive rewards package that includes annual leave, pro-family leave, medical and dental benefits, and access to recreational activities.
Senior Implementation Manager
Posted today
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Job Description
SteelEye is a fast-moving RegTech (Regulatory Technology) start-up that helps financial companies (e.g., banks, investment firms, brokers, hedge funds, and asset managers) meet their obligations under various global financial regulations.
Our work enhances financial compliance, prevents market abuse, and promotes trust in financial markets. Our team is passionate about leveraging data and technology to make this happen.
With established expertise across APAC, North America, and Europe, SteelEye is well-positioned to assist financial firms in APAC in addressing compliance complexities.
We are seeking an exceptional Integration Manager to join our Implementation Team to oversee the end-to-end onboarding and data integration process for SteelEye clients, ensuring seamless implementation of financial trading and communications data into our platform. This role combines technical delivery, cross-functional collaboration, and client interaction, while contributing to process optimization, product quality, and market/regulatory insights.
Primary Responsibilities Include:- Own APAC client onboarding and data integration, from contract signing through go-live and 30-day hyper-care.
- Translate signed SOWs and Solution Design Documents into technical specifications and coordinate with Engineering for development, QA, and deployment.
- Analyze and integrate clients' financial trading and communication data into the SteelEye platform.
- Coordinate daily tasks and risks with the regional PMO; provide weekly status updates to clients and stakeholders.
- Conduct client workshops to confirm data scope, field mappings, and compliance parameters.
- Ensure data quality and completeness in partnership with Product and Surveillance SMEs, validating data against surveillance standards.
- Automate and optimize onboarding tasks using scripts, templates, and conformance-test suites to reduce time-to-live.
- Identify and surface upsell or expansion opportunities to the Sales team during scoping and go-live.
- Work with the product team to ensure accurate data ingestion for use in surveillance and market abuse solutions.
- Occasional travel (~10%) to client offices across APAC and collaboration during London working hours for project milestones.
Senior Implementation Manager
Reporting To:Head of Implementation
Location:Flexible within APAC region
Starting Salary:Competitive
Start Date:ASAP
Key Skills and Experience:- Bachelor’s degree or equivalent work experience in a related field
- Minimum 4 years of experience as an Implementation Manager in Fintech
- Strong project or program management skills; familiarity with Jira and Excel
- Proficiency in Python and BI tools like PowerBI or Tableau
- Understanding of front-office systems and workflows for financial products
- Experience with FIX protocol and exposure to EMS, OMS, exchanges, vendors, and communication tools
- Experience working with diverse clients such as brokers, hedge funds, and investment managers
- Excellent communication skills for cross-team and client interactions, with strong documentation and feedback abilities
- Structured, organized, and able to handle multiple priorities
- Enjoys teamwork and independent work in a fast-paced environment
- Excellent stakeholder and change management skills
- Self-starter with strong technical aptitude and ability to translate business needs into technical solutions
- Customer-focused with a keen understanding of user needs
- Committed to continuous learning and industry awareness
- Attention to detail and strong analytical skills
- Fluent in English; additional languages such as Cantonese, Mandarin, or Japanese are highly advantageous
This role offers a unique opportunity to shape how top financial institutions across APAC meet complex regulatory requirements through cutting-edge data integration and client delivery. You will thrive in a dynamic, cross-functional environment that combines technical challenges, client impact, and global collaboration. Joining SteelEye means becoming a valued team member with ample opportunities for growth and development.
Applying for the Role:Send your CV to We look forward to your application.
Interview Process:The process includes:
- CV Review
- Initial interview with the Head of Implementation
- Final interview with the COO
SteelEye is committed to fostering a diverse, inclusive workplace and welcomes candidates from all backgrounds. We value the perspectives and experiences that diversity brings to our team.
#J-18808-LjbffrSenior Software Implementation (Treasury Systems)
Posted today
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Job Description
Position Type :
Full timeType Of Hire :
Experienced (relevant combo of work and education)Education Desired :
Bachelor of Computer ScienceTravel Percentage :
15 - 25%Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.About the role:As aTechnology Business Consultant, you’ll contribute to a critical component of our success. While workingclosely with clients and internal teams to deliverinnovative, newsolutions that meet their needsand help advance the way the world pays,banksand invests.
What youwillbe doing
As a Senior Software implementation, you will execute professional services implementation contracts by delivering predominantly on-site consultancy. You will be expected to have:
- Devisingproceduresto achievegreaterefficienciesand solvecomplextechnicalproblems.Assessingavailabletechnologiesandrecommendingsolutions.
- Leading and discussing with the clients their needs, recommending best practices, mapping the requirements to the system, and creating detailed specifications documents.
- Leading end to end treasury implementation.
- Leading a team during the implementations.
- Training team members and client users.
- Configuring system based on the specifications
- Using SQL DB/Oracle DB and knowledge of web interfaces
- Conducting a variety of tests such as system, integration, readiness, and acceptance tests. Conducts tests using client data to be certain client needs will be met.
- Influencing clients, business partners and service providers regarding priorities & system capabilities.
- Support internal teams as Pre-sales, sales, customer support, as needed.
What you will need
- Experience in Software Consulting and/or software application implementations
- Knowledge in Treasury operations including Accounting/GL knowledge.
- Knowledge in Treasury Financial Instruments and its functions (Foreign Exchange, Securities, Mutual Funds, Repos, Derivatives, Treasury Accounting, Hedge Accounting) including pricing and valuations.
- Understanding of Hosted & SaaS implementation environments
- Understanding of multiple end-to-end systems implementation life cycles
- Good presentation and communication skills
- Develop your understanding of the database structure by utilizing report writing tools
- Proficiency in business modelling and requirements definition disciplines through Unified Modelling Language (UML), use cases, etc
What we offer you:
A career at FIS is more than just a job. It’s the change to shape the future of fintech. At FIS, we offer you:
A voice in the future of fintech
An organization that champions Inclusion and Diversity
Collaborative work environment
Opportunities to give back
Competitive salary and benefits
#Ll-EA1
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice .
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
#pridepass
#J-18808-LjbffrHR Technology Implementation Manager
Posted today
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Job Description
Direct message the job poster from RGP Asia Pacific
Job Title: HR Technology Implementation Manager
Contract Type: Project-Based (9–12 Months)
Work Arrangement: Hybrid
Start Date: Early to Mid-August 2025
JOB SUMMARY
The HR Technology Implementation Manager is responsible for designing, leading, and overseeing the implementation of a fit-for-purpose HR Management System (HRMS) and Shared Services Center (SSC) technology architecture. This role ensures the alignment of HR technology with the broader HR Target Operating Model (TOM), supporting strategic business objectives through robust system integration, scalability, and data governance practices.
KEY RESPONSIBILITIES
- Crafts overarching HRMS/SSC technology architecture; ensuring interlock of solution/approach between HRMS and the broader HR TOM/SSC design & implementation.
- Supports execution of the HRMS system selection and implementation process, ensuring potential solutions meet the organization's technical requirements.
- Ensures technology aligns with business needs and reviews the data/tech vision and strategy to support business objectives.
- Reviews system compatibility, data integration capabilities, and future scalability in line with operating model objectives
Functional Experience:
- Business Analysis
- Systems Design, Configuration, and Implementation
- Data Mapping, Migration & Governance
- Project Management
- Test Planning, Execution, and User Acceptance Testing
- HR Software & Human Resources Information Systems
- Workday / Workday HCM
- SAP HCM
QUALIFICATIONS
- Bachelor’s degree in Information Systems, Human Resources, Business, or a related field; advanced degree preferred.
- At least 5–7 years of experience in HR technology implementation, preferably in large-scale, global environments.
- Strong stakeholder management and communication skills.
- Proven ability to lead cross-functional project teams and deliver results on time and within scope.
- Must be amenable to a 9-12-month contract
- Seniority level Mid-Senior level
- Employment type Contract
- Job function Information Technology
- Industries Business Consulting and Services
Referrals increase your chances of interviewing at RGP Asia Pacific by 2x
Manager/Assistant Manager, Technical Project Management (2 Years Contract) Operations - Event Technology Project Manager (Singapore) VP,Technical Project Manager, Tech COO, Group Technology Senior IT Project Manager, Banking payment systems Manager - Software Implementation, Training & Vessel Performance Client Implementation & Documentation Manager, Global Implementation Assistant Manager, Technology Business Partner/IT Project Manager (APAC) Service Delivery Manager (Customer Success / Post Sales) Vice President, Regional Lead Infrastructure Project Manager Manager/Senior Manager, Project Management Office, RHSO (3-year contract) IT Project Manager - Cyber Security - 10+ Years experience - Singapore Senior Manager/Manager, Project Management (1-year contract)We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrOracle OTM Implementation Analyst
Posted today
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Job Description
At Nextracker, we are leading the energy transition, providing the most comprehensive portfolio of intelligent solar tracker and control software solutions for solar power plants, as well as strategic services to maximize the value of solar assets for our customers. Our talented worldwide teams are transforming PV plant performance daily through smart technology, data monitoring, and analysis services.
Based in our Madrid, Spain office, the Oracle OTM Implementation Specialist will:
- Manage and implement Oracle Transportation Management (OTM) solutions based on business requirements.
- Configure OTM modules such as Order Management, Shipment Planning, Freight Settlement, Fleet Management, among others.
- Design and implement integrations with other enterprise systems such as ERP, WMS, and external TMS.
- Collaborate with stakeholders to gather requirements and translate them into functional OTM solutions.
- Provide technical support, troubleshooting, and system enhancements for OTM applications.
- Develop and execute test plans to ensure system functionality and performance.
- 5+ years of experience in OTM implementation and configuration.
- Strong knowledge of OTM architecture, workflows, and business process configurations.
- Experience with OTM Cloud and/or On-Premise deployments.
- Proficiency in SQL, XML, Web Services, and Oracle integration tools.
- Strong analytical and problem-solving skills.
- Excellent communication and stakeholder management skills.
- Experience in logistics, transportation, or supply chain management is a plus.
- English level C1.
- Ability to handle multiple projects and meet deadlines.
- Willingness to learn new processes.
- Teamwork orientation.
- Attention to detail and aesthetic sense.
- Problem-solving skills.
- Customer-focused attitude.
We are committed to sustainability, emphasizing People, Community, Environment, Innovation, and Integrity. Our culture is creative, collaborative, and passionate, with a shared mission to provide smart solar and software solutions to mitigate climate change.
Join us and contribute to a sustainable future!
#J-18808-LjbffrProfessional Services Implementation Manager
Posted 13 days ago
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Job Description
At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
**Welcome to Boeing** ! One third of pilots and cabin crew worldwide are flying with schedules produced by Boeing's innovative solutions. One million pilots use our navigation products, and every day some 70,000 routes around the world are planned with the help of Boeing. Optimizing airlines' operations has a major impact on environmental sustainability.
**Jeppesen Asia/Pacific Pte Ltd** , a Boeing Company, is seeking a highly skilled and motivated **Professional Services Implementation Manager** to join our Crew & Network Operations team in **Singapore.**
The Crew & Network Operations Implementation department is responsible for the configuration and delivery of our Airline Operations and Resource Planning solutions to commercial airline customers. Joining us is an opportunity to be part of a skilled team of specialists that solve some of the most challenging optimization problems in the world, value diversity, and learn from each other.
**Position Responsibilities:**
+ Lead, coach, and mentor a team, providing developmental opportunities to enhance employee performance and expand capabilities.
+ Oversee project/program on-time delivery, profitability, and client value. Ensure project teams are executing as planned by monitoring high-level progress and major deliveries. Determine options and appropriate actions to ensure and improve project performance.
+ Define project/program setup and strategy, identify resource requirements and constraints for implementation project, approve estimates and develop high-level integrated project plans including critical path. Support sales team in contract negotiations ensuring implementation client commitments are realistic.
+ Develop and maintain relationships and partnerships with customers, stakeholders, peers, partners and direct reports.
+ Maintain a positive, results oriented work environment, building partnerships with direct reports, local and regional teams, and across the global organization.
+ Coordinate training opportunities for the team with the training department (e.g. schedules, facilities, materials), and activities related to career development and knowledge sharing sessions
+ Work with local team and regional and global colleagues to continuously review lessons learned, identify process improvements, and implement best practices.
+ Collaborate with regional leadership to plan, manage, prioritize, and optimize resources to achieve organizational goals and objectives. Make hiring decisions.
+ Possess the ability to accomplish results through employees who exercise significant latitude and independence in their assignments. Actively involved in daily operations only when required to meet schedule or resolve complex problems.
+ Demonstrate a commitment to personal learning and development. Seeking feedback and proactively improving skills and knowledge.
+ Foster innovation by exploring new opportunities and solutions, thinking beyond current practices, and approaching work problems with creativity and novel approaches.
+ Possess strong analytical skills, including the ability to collect, organize, synthesize, and analyze data to develop conclusions and recommendations.
This position is hybrid. This means that the selected candidate will be required to perform some work onsite at one of the listed location options. This is at the hiring team's discretion and could potentially change in the future.
**Basic Qualifications (Required Skills/Experience):**
+ Minimum of 3 years of experience in a project or program management leadership role
+ Minimum of 2 years of experience leading a team as a direct supervisor.
+ Excellent verbal and written communications skills in English.
+ Minimum of 2 years of experience in complex software project/program management implementation, configuration, and delivery, using agile development methodology.
+ Ability to travel 20% of the time.
**Preferred Qualifications (Desired Skills/Experience):**
+ Minimum of 5 years of experience in complex software project/program management implementation, configuration and delivery, using agile development methodology.
+ Skilled in advising a team regarding tasks, projects and operations. Excellent interpersonal abilities.
+ 4 years working with external corporate clients.
+ 2 years of experience in the aviation industry.
+ Bachelor's degree in Business Administration, Computer Science, other technical computing or business discipline, or an equivalent combination of education and experience.
**Relocation:**
Relocation assistance is not a negotiable benefit for this position. Candidates must live in the immediate area or relocate at their own expense.
**Other job-related information:**
Benefits and pay are determined in line with Singapore labor market practices. This is not an expat assignment.
Join our team and be part of a company that is shaping the future of aviation. Apply now with your resume and cover letter outlining your relevant experience and why you are interested in this position.
Applications for this position will be accepted until **Jul. 31, 2025**
**Export Control Requirements:** This is not an Export Control position.
**Relocation**
Relocation assistance is not a negotiable benefit for this position.
**Visa Sponsorship**
Employer willing to sponsor applicants for employment visa status.
**Shift**
Not a Shift Worker (Singapore)
**Equal Opportunity Employer:**
We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law.
We have teams in more than 65 countries, and each person plays a role in helping us become one of the world's most innovative, diverse and inclusive companies. We are proud members of the Valuable 500 ( and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
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INFORMATION TECHNOLOGY IMPLEMENTATION CONSULTANT
Posted 1 day ago
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SAP Functional lead for Manufacturing sector to cover design , build and implementation of the solution, managing team members and resources, capturing requirements from client and engagement. Along with the project amnager, help to develop reporting and visuals for presentation. Requirement is to have SAP knowledge and industry experience
Regional Program Executive ( Implementation )
Posted 1 day ago
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Job Description
• Lead and oversee the end-to-end process of onboarding and implementing new business accounts, ensuring a smooth transition and alignment with company standards.
• Provide support to Program and Project Managers across both internal and external customer projects, assisting in the planning, execution, and delivery of key initiatives.
• Develop detailed project plans, including Gantt charts and flow diagrams, to outline timelines, milestones, and key deliverables.
• Design, write, and refine Standard Operating Procedures (SOPs) to ensure consistency and operational efficiency across business functions.
• Conduct training sessions for local branch offices to ensure seamless adoption of new processes, systems, and tools.
• Organize and lead key progress meetings, providing timely updates to project stakeholders on implementation status, risks, and milestones.
• Develop and implement automated reporting solutions to streamline data collection, analysis, and decision-making processes.
• Enhance and deploy of Electronic Data Interchange (EDI) systems, ensuring alignment with business needs and IT infrastructure.
• Collaborate with the IT department to manage and execute new EDI implementations, ensuring integration with existing systems and processes.
• Identify opportunities for process optimization, working closely with cross-functional teams to design and implement enhancements.
• Review and provide feedback on work instructions (WIs) created by other account teams to ensure alignment with best practices and operational standards.
• Provide business insights and consultation to Regional IT teams, supporting the alignment of IT solutions with business goals and requirements.
• Any other ad-hoc duties as assigned by the Management/Manager from time to time.
Job Requirements
• At least 2 years’ experience in the freight forwarding/logistics industry with college or university with majors in relevant fields.
• Air/Ocean Freight experience is a plus.
• Proficient in Microsoft Excel, Teams, Word, PowerPoint
• Able to learn new systems and software quickly
• Experience in at least one aspect of freight forwarding Operations. Export or Import, Preferable if experienced in both.
• Detail oriented and able to manage their own schedule well.
• Has good time management
• Strong Team player
• Responsible and able to work remotely to deliver key tasks completed on time
• Good interpersonal skills
• Good command of Written and Spoken English. Proficiency in other languages are a
bonus
Working hours:
Mon to Fri 8.30am - 6pm
Regional Program Executive ( Implementation )
Posted 8 days ago
Job Viewed
Job Description
Job Description
• Lead and oversee the end-to-end process of onboarding and implementing new business accounts, ensuring a smooth transition and alignment with company standards.
• Provide support to Program and Project Managers across both internal and external customer projects, assisting in the planning, execution, and delivery of key initiatives.
• Develop detailed project plans, including Gantt charts and flow diagrams, to outline timelines, milestones, and key deliverables.
• Design, write, and refine Standard Operating Procedures (SOPs) to ensure consistency and operational efficiency across business functions.
• Conduct training sessions for local branch offices to ensure seamless adoption of new processes, systems, and tools.
• Organize and lead key progress meetings, providing timely updates to project stakeholders on implementation status, risks, and milestones.
• Develop and implement automated reporting solutions to streamline data collection, analysis, and decision-making processes.
• Enhance and deploy of Electronic Data Interchange (EDI) systems, ensuring alignment with business needs and IT infrastructure.
• Collaborate with the IT department to manage and execute new EDI implementations, ensuring integration with existing systems and processes.
• Identify opportunities for process optimization, working closely with cross-functional teams to design and implement enhancements.
• Review and provide feedback on work instructions (WIs) created by other account teams to ensure alignment with best practices and operational standards.
• Provide business insights and consultation to Regional IT teams, supporting the alignment of IT solutions with business goals and requirements.
• Any other ad-hoc duties as assigned by the Management/Manager from time to time.
Job Requirements
• At least 2 years’ experience in the freight forwarding/logistics industry with college or university with majors in relevant fields.
• Air/Ocean Freight experience is a plus.
• Proficient in Microsoft Excel, Teams, Word, PowerPoint
• Able to learn new systems and software quickly
• Experience in at least one aspect of freight forwarding Operations. Export or Import, Preferable if experienced in both.
• Detail oriented and able to manage their own schedule well.
• Has good time management
• Strong Team player
• Responsible and able to work remotely to deliver key tasks completed on time
• Good interpersonal skills
• Good command of Written and Spoken English. Proficiency in other languages are a
bonus
Working hours:
Mon to Fri 8.30am - 6pm