What Identity Management Jobs are in Singapore?
Showing 859 Identity Management jobs in Singapore
Senior Security Analyst I, Identity & Access Management (Saviynt/Ping)
Posted 19 days ago
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Job Description
About AbbVie
AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at Follow @abbvie on LinkedIn, ( Facebook, Instagram ( , X ( and YouTube. ( Description
This position is part of the Information Security & Risk Management (ISRM) team. We are here to put our partners in a position to succeed - providing the knowledge, tools, and governance frameworks they need to use data and technology securely while managing risk at enterprise scale.
We are looking for a highly motivated, technically skilled identity professional to join our Identity and Access Management (IAM) team. This role is critical in safeguarding the enterprise by ensuring that user access is accurate, compliant, and aligned with global security standards. The IAM Senior Security Analyst I will drive the full lifecycle of identity governance across OIM, Saviynt, Ping, Active Directory, and other enterprise identity systems - enabling secure, seamless access for employees, contractors, and partners worldwide.
The ideal candidate brings deep hands-on expertise in identity administration and governance, a strong understanding of compliance frameworks, and the ability to work independently to drive improvements across people, processes, and technology.
Key Responsibilities
+ Act as a subject matter expert for identity lifecycle events - joiner, mover, and leaver - across global user populations, ensuring timely and accurate execution within established SLAs
+ Drive access provisioning and governance activities in accordance with least-privilege and Segregation of Duties (SoD) principles, validating approvals against business rules and compliance requirements
+ Lead and support periodic access certification and recertification campaigns within Saviynt, identifying anomalies and driving remediation
+ Create, modify, and maintain federation and SSO application integrations, resolving identity-related incidents including login failures, MFA issues, and provisioning errors
+ Identify process improvement opportunities and develop plans of action with minimal management intervention or direction
+ Collaborate cross-functionally with IT support teams, application owners, and security engineers to remediate access issues and reduce manual workload through automation
+ Maintain documentation and audit evidence to support internal and external audits, ensuring adherence to SOX, GDPR, and ISO 27001 requirements
+ Contribute to enhancements in Saviynt workflows, access request forms, and role models; support rollout of new IAM capabilities and governance policies
+ Monitor automated provisioning workflows, escalate failures, and drive continuous improvement in IAM operational reliability
Qualifications
Basic Qualifications
+ Strong hands-on experience with Oracle Identity Manager (OIM), Saviynt, Ping, and Active Directory
+ Demonstrated expertise in identity administration, including SSO, MFA, automated lifecycle workflows, and API integrations
+ Expert-level understanding of IAM terminology, governance frameworks, and access certification methodologies
+ Familiarity with regulatory and compliance frameworks as they apply to identity and access (SOX, GDPR, ISO 27001)
+ Experience with ServiceNow for ITSM and access request workflows
+ Ability to author clear and concise incident and audit reports
+ Ability to work independently without direction for day-to-day activities, while proactively identifying and closing gaps
+ Strong communication and cross-functional collaboration skills, including the ability to translate technical concepts for non-technical stakeholders
+ Education & Experience - Minimum of one of the following:
+ Minimum of 8 years of IT experience with demonstrated experience in Saviynt or Ping
+ Bachelor's Degree in Computer Science or related technical field and 5+ years of specialized identity management experience
+ Master's Degree in Computer Science or related technical field and 4 years of specialized experience
Desired Qualifications
+ Experience administering identity governance in enterprise cloud environments (Azure AD, AWS IAM, or similar)
+ Familiarity with scripting or automation (e.g., PowerShell, Python) to support IAM workflow improvements
+ Experience with Privileged Access Management (PAM) platforms such as BeyondTrust or CyberArk
+ Relevant certifications such as Saviynt, CISSP, or CISM
Additional Information
AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.
US & Puerto Rico only - to learn more, visit & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:
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Senior Identity and Access Management Lead (Senior Vice President)
Posted 19 days ago
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Job Description
Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients.
Citi's Mission and Value Proposition ( explain what we do and Citi Leadership Standards ( explain how we do it. Our mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We strive to earn and maintain our clients' and the public's trust by constantly adhering to the highest ethical standards and making a positive impact on the communities we serve.
The **Senior Identity and Access Management Lead** will be responsible for implementing, operating, and maintaining Authorization Platform designed to securely manage and control the connection between digital identities and assets across the enterprise.
This role requires high-level business acumen coupled with deep technical knowledge of identity management products and system design principles. In addition to being technically proficient, the candidate should have exceptional time management and communication skills.
**Responsibilities:**
+ Review the design for Modern Policy Based Access Control Authorization (PBAC) infrastructure with architecture and engineering teams.
+ Deploy system capabilities incrementally and provide user authentication, SSO, federation, Role-Based and Attribute-Based Access Control.
+ Manage auditing and reporting capabilities that are integrated with Citi enterprise logging and monitoring tools.
+ Conduct work on a variety of high-impact, high-profile problems/projects such as creating complex project plans and conducting project-related research.
+ Provide in-depth and sophisticated analyses, technical guidance and direction and identify and monitor key indicators to gauge performance and identify trends.
+ Identify and resolve issues, engaging in Root Cause Analysis (RCA)
+ Conduct responsibilities such as quality control, work allocation, coaching/mentoring, ensuring ongoing compliance with regulatory requirements.
+ Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
+ Understand diverse stakeholder needs and share and influence stakeholder expectations.
**Qualifications:**
+ 10+ years of experience implementing, operating, and maintaining access management solutions supporting single sign-on.
+ 5+ years of experience in implementing a Modern Policy Based Access Control Authorization (PBAC) Methodology leveraging user Attributes to Enforce Access Controls According to Business Policies Dynamically.
+ Deep understanding of Zero Trust & Secure Access Service Edge (SASE) technologies.
+ Demonstrated experience with authentication and authorization technologies and protocols such as SAML, WS-Fed, OAuth, OpenID/OpenID Connect, one-time passcodes, PKI, derived credentials, FIDO, PBAC, RBAC.
+ Strong knowledge of containerization technologies such as Docker and container orchestration with Kubernetes.
+ Experience in managing projects, leading operational process change and improvement and delivering infrastructure technologies products and services.
+ Experience in financial services or large complex and/or global environment preferred.
+ Experience developing projects for the identification of best practices (design of metrics, analytical tools, benchmarking activities, and related reporting) Consistently demonstrate clear and concise written and verbal communication with ability to communicate technical concepts to a non-technical audience.
+ Proven analytical, diagnostic, and multitasking skills with focus on execution and attention to detail.
+ Demonstrated ability to both work independently and partner with virtual teams in a high-pressure matrix environment.
+ Demonstrated ability to take ownership of various parts of a project/initiative with tight deadlines or unexpected changes in expectation/ requirements.
**Education:**
+ Bachelor's degree/University degree or equivalent experience.
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**Job Family Group:**
Technology
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**Job Family:**
Applications Support
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**Time Type:**
Full time
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**Most Relevant Skills**
Please see the requirements listed above.
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**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
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_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi ( _._
_View Citi's_ _EEO Policy Statement ( _and the_ _Know Your Rights ( _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
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Identity and Access Management (IAM) Analyst (High Bonuses / Central)
Posted 2 days ago
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Job Description
Good Bonuses
Near MRT
Family Friendly Environment
Job Description:
- Manage user access lifecycle including provisioning, modification, and de-provisioning across systems.
- Handle IAM service requests and incidents, working with IT and business teams to resolve access issues.
- Support access reviews and certification campaigns to ensure compliance with security policies.
- Maintain IAM documentation and audit reports aligned with standards such as ISO/IEC 27001 and guidelines from the Monetary Authority of Singapore.
Requirements:
- Degree in IT, Computer Science, or related field with 3–5 years of IAM or IT operations experience.
- Experience with IAM technologies, such as Microsoft Active Directory and Microsoft Azure Active Directory.
- Knowledge of IAM lifecycle and access control principles.
- Familiarity with ITSM tools and scripting, such as ServiceNow, PowerShell, or Python.
Loh Puay Hwee David
EA License | 24C2215
EA Registration Number | R
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Identity and Access Management (IAM) Specialist (Attractive Bonus/ Central/ Permanent Role)
Posted 1 day ago
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Job Description
Identity and Access Management (IAM) Specialist (Attractive Bonus/ Central/ Permanent Role)
We are seeking an experienced Identity and Access Management (IAM) Specialist function plays a critical role in managing digital identities and controlling user access across enterprise systems.
Responsibility:
- Process IAM-related service requests and resolve access incidents efficiently.
- Support onboarding and offboarding activities to ensure secure, timely, and appropriate access control.
- Manage user access provisioning and deprovisioning across enterprise systems and applications.
- Support periodic access reviews and user access certification exercises.
- Maintain accurate and up-to-date documentation of IAM processes and access records.
- Collaborate with IT and business stakeholders to troubleshoot and resolve access-related issues.
- Provide access logs and reports to support audit, compliance, and regulatory requirements.
- Participate in IAM tool configuration, testing, and deployment activities as required.
- Ensure compliance with security policies, standards, and IAM governance requirements.
Requirement:
- Minimum of 3 years of experience in IT operations or IAM roles, preferably within financial services or regulated environments.
- Practical experience using SailPoint solutions such as IdentityIQ or IdentityNow is required.
- Solid understanding of IAM lifecycle and access control principles.
- Familiarity with Active Directory, LDAP, and ITSM tools (e.g., ServiceNow).
- Experience with scripting/automation (e.g., PowerShell, Python).
- Knowledge of integration protocols such as AD, LDAP, JDBC, REST, SCIM, and flat-file processes.
- Understanding of regulatory and compliance frameworks (e.g., MAS guidelines, GDPR, ISO/IEC 27001).
- Exposure to cloud IAM solutions (e.g., Azure AD, AWS IAM).
- Strong attention to detail, organisational skills, and communication abilities.
How to apply
Interested candidates who wish to apply for the post, you may click the Apply Now Button or send in your updated resume (in MS Word format) to
We regret to inform that only shortlisted candidates will be notified.
Careerally Pte Ltd | EA Licence: 24C2215
Ooi Chuan Yi (Jacky)| EA Registration No: R
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Consultant – Cyber – Identity & Access Management (IAM) - SG
Posted 11 days ago
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Job Description
Are you ready to unleash your potential?
At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve.
We believe we have a responsibility to be a force for good, and WorldImpact is our portfolio of initiatives focused on making a tangible impact on society’s biggest challenges and creating a better future. We strive to advise clients on how to deliver purpose-led growth and embed more equitable, inclusive as well as sustainable business practices.
Hence, we seek talented individuals driven to excel and innovate, working together to achieve our shared goals.
We are committed to creating positive work experiences that foster a culture of respect and inclusion, where diverse perspectives are celebrated, and everyone is recognized for their contributions.
Ready to unleash your potential with us? Join the winning team now!
What you will do
As a Consultant in Identity and Access Management (IAM) at Deloitte, you will support the development and implementation of IAM solutions to enhance client security and compliance. Working closely with cross-functional teams, you will help design, develop, and deploy IAM technologies, ensuring seamless integration with client systems. Your work will involve engaging with clients to gather requirements, provide recommendations, and ensure the successful delivery of IAM projects.
You will
- Support the execution of IAM services and assist senior team members in delivering quality solutions.
- Assist in the installation, integration, and maintenance of SailPoint IdentityIQ.
- Support the development and customization of connectors, workflows, and integration modules.
- Help implement basic custom rules, scripts, and plugins to enhance SailPoint IdentityIQ functionality.
- Participate in day-to-day IAM operations, including tasks related to Compliance Manager, Lifecycle Manager, and Application Onboarding.
- Communicate technical details to clients in a clear and understandable manner.
- Assist with project scope, scheduling, status tracking, and documentation.
- Build positive relationships with clients by understanding their needs and assisting in providing solutions that exceed expectations.
- Recognize and suggest ways to enhance engagement efficiency and profitability.
Your role as a leader
At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Consultants across our Firm are expected to:
- Develop diverse, high-performing people and teams through new and meaningful development opportunities.
- Collaborate effectively to build productive relationships and networks.
- Understand and lead the execution of key objectives and priorities for internal as well as external stakeholders.
- Align your team to key objectives as well as set clear priorities and direction.
- Make informed decisions that positively impact the sustainable financial performance and enhance the quality of outcomes.
- Influence stakeholders, teams, and individuals positively – leading by example and providing equal opportunities for our people to grow, develop and succeed.
- Lead with integrity and make a strong positive impact by energising others, valuing individual differences, recognising contributions, and inspiring self-belief.
- Deliver superior value and high-quality results to stakeholders while driving high performance from people across Deloitte.
- Apply their understanding of disruptive trends and competitor activity to recommend changes, in line with leading practices.
Enough about us, let's talk about you.
- 3+ years of experience in Identity and Access Management (IAM) with a strong focus on designing, implementing, or supporting Single Sign-On (SSO) solutions across enterprise environments.
- 3+ years of hands-on experience with SSO platforms such as PingFederate, Azure Active Directory (Entra ID), or ADFS, including configuring authentication protocols like SAML 2.0, OAuth 2.0, and OpenID Connect.
- Bachelor’s degree in computer science, Information Security, Engineering, or a related field;
- Basic understanding of IAM concepts, IT risk management, and compliance standards.
- Experience with scripting languages (e.g., Java, BeanShell) is a plus.
- Strong communication and interpersonal skills.
- Ability to work collaboratively within cross-functional teams.
- Project coordination experience is advantageous.
Due to volume of applications, we regret that only shortlisted candidates will be notified.
Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.
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Identity Management Consultant
Posted 8 days ago
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Job Description
IAM Analyst
Responsibilities
- Manage and support Identity & Access Management (IAM) solutions across enterprise and cloud environments.
- Administer Microsoft Entra ID (Azure AD), Active Directory, SailPoint, Saviynt, or Okta.
- Manage user lifecycle processes (Joiner, Mover, Leaver).
- Configure SSO, MFA, Conditional Access, and identity federation (SAML, OAuth2, OIDC).
- Conduct access reviews, access governance, and compliance audits.
- Support Privileged Access Management (CyberArk, BeyondTrust).
- Automate IAM processes using PowerShell, Python, or scripting tools.
- Collaborate with Security, Infrastructure, HR, and Application teams.
Requirements
- Minimum 2 years of IAM experience.
- Hands-on experience with Azure AD/Entra ID and IAM tools (SailPoint, Saviynt, Okta).
- Strong knowledge of Active Directory, LDAP, SAML, OAuth2, and OIDC.
- Experience in access governance, user provisioning, and RBAC.
- Familiarity with PAM solutions such as CyberArk is an advantage.
- Scripting experience (PowerShell, Python, Bash) preferred.
- Degree/Diploma in IT, Cybersecurity, or related field.
Preferred Certifications
SC-300, CISSP, SailPoint, Okta, CIAM, or CAMS.
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Identity And Access Management Consultant
Posted 13 days ago
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Job Description
IAM Operations
Manage the day-to-day operations of IAM systems, including provisioning, de-provisioning, and lifecycle management of user and machine identities. Administer and maintain Active Directory and LDAP directory services, ensuring accurate and up-to-date identity records across the environment. Operate and support One Identity solutions, handling configuration, troubleshooting, and routine maintenance. Process access requests in a timely manner, ensuring requests are fulfilled in accordance with established policies and approval workflows. Monitor IAM systems for anomalies, policy violations, and potential security threats, escalating and resolving issues promptly. Maintain accurate documentation of IAM configurations, procedures, access records, and operational runbooks.
Access Governance and Compliance
Support periodic access reviews and IAM audits, identifying and remediating access risks in line with internal policies and regulatory requirements. Assist in tracking IAM-related risks and remediation action plans, providing updates to relevant stakeholders. Generate reports on access activity, identity lifecycle status, and compliance posture for management and audit purposes.
Stakeholder Support
Serve as the first point of contact for IAM-related issues and queries from users and IT teams, providing clear and timely resolution. Work closely with the broader IT and security teams to ensure identity and access controls remain aligned with business needs. Maintain service quality and operational consistency as the team transitions project-focused members to new IAM initiatives.
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Cybersecurity Consultant (Access & Identity)
Posted 19 days ago
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Job Description
Job Description
The incumbent is responsible for delivering information security projects that are related to Access & Identity (AI), specifically Privileged Access Management (PAM) & Public Key Infrastructure (PKI) related technologies, including the execution of all project implementation activities.
Responsibilitie
- sCarry out pre-sales engagement for projects relating to A
- IDeploy AI related projects and provide consultation with regard to the deployment as a Subject Matter Expert (SME
- )Create technical documentation for the AI deploymen
- tProvide post-sales support services for corrective and preventive maintenanc
- eCarry out technical enablemen
t
Requiremen
- tsGood Diploma or Bachelor’s Degree in Information Technolo
- gyKnowledge in information security technologies such as PAM and PKI is preferr
- edAt least 3years of IT security experien
- ceGood communication and written skil
- lsPositive working attitu
- dePassionate in information securi
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Job Description
_corporate_fare_ Google _place_ Singapore
**Mid**
Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area.
**Minimum qualifications:**
+ Bachelor's degree or equivalent practical experience.
+ 2 years of experience with software programming in Java or Kotlin.
+ 2 years of experience with Android application development.
+ 1 year of experience building software for data privacy or identity management.
**Preferred qualifications:**
+ Master's degree or PhD in Computer Science, or a related technical field.
+ 2 years of experience with data structures and algorithms.
+ Experience with digital credentials and their associated standards.
+ Experience developing accessible technologies.
**About the job**
Google's software engineers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another. Our products need to handle information at massive scale, and extend well beyond web search. We're looking for engineers who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes on and is growing every day. As a software engineer, you will work on a specific project critical to Google's needs with opportunities to switch teams and projects as you and our fast-paced business grow and evolve. We need our engineers to be versatile, display leadership qualities and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward.
The team mission is to provide users with a digital version of their real-world identity that they can use offline and online as a replacement for physical identity cards. We use International Organization for Standardization (ISO) and OpenId standards to allow governments to provision identity credentials to Google Wallet, and then present these credentials to interested parties.
Whether it is paying online with Autofill, using tap and pay in stores, or using the Google Pay app, the Payments team at Google is focused on making payments simple, seamless, and secure. In addition to consumer payment technologies, the Payments team also powers the money movement between Google and its consumers and businesses.
**Responsibilities**
+ Review code developed by other developers and provide feedback to ensure best practices (e.g., style guidelines, checking code in, accuracy, testability, and efficiency).
+ Contribute to the development of features within Google Mobile Services (GMS) Core, in modules related to payments, tap-and-pay, and mobile document storage.
+ Engage in the full software development lifecycle, from concept and design to testing, release, and monitoring.
+ Write code in Java or Kotlin for the Android platform. Troubleshoot and debug issues across the stack.
+ Collaborate with Product Managers, User Experience (UX) Designers, and other Engineering teams across Wallet, Android, and Google to define and implement user-facing features.
Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google'sApplicant and Candidate Privacy Policy (./privacy-policy) .
Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See alsoGoogle's EEO Policy ( ,Know your rights: workplace discrimination is illegal ( ,Belonging at Google ( , andHow we hire ( .
If you have a need that requires accommodation, please let us know by completing ourAccommodations for Applicants form ( .
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
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Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also and If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form:
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Faculty Management Specialist
Posted 19 days ago
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Job Description
The Faculty Management Specialist is responsible for building, managing and developing a strong pool of trainers, course developers and subject matter experts to support the effective delivery and continuous improvement of programmes.
The role works closely with the Products team, Operations team and, where required, the Sales team to ensure that faculty resources are effectively sourced, onboarded, deployed, engaged and developed. The role also plays a key part in maintaining programme quality, improving learner experience and ensuring faculty adherence to organisational and regulatory requirements, including SSG requirements.
This role is suited for an experienced adult educator or training professional who has conducted training, achieved strong evaluation scores, and is able to assess, coach and develop other faculty members to deliver high-quality learning experiences.
Key Responsibilities
Faculty Sourcing, Selection and Appointment
- Source, identify and recommend suitable trainers, course developers and subject matter experts, in consultation with programme owners and relevant internal stakeholders.
- Build and maintain a sustainable faculty pipeline to support current and future programme needs.
- Coordinate the faculty selection process, including shortlisting, interviews, demo sessions and review of relevant work samples.
- Work with programme owners and internal teams to assess faculty suitability based on subject matter expertise, facilitation capability, adult learning experience, industry relevance, professionalism and alignment with programme requirements.
- Support the appointment and contracting process for faculty, including preparing or coordinating relevant documentation, contract terms and engagement arrangements.
Faculty Onboarding and Engagement
- Plan and manage the onboarding of new faculty.
- Ensure new faculty understand programme objectives, learner profiles, delivery expectations, organisational processes, quality standards and SSG requirements.
- Maintain regular communication with faculty on key programme information, organisational requirements, policy changes, delivery expectations and relevant faculty news.
- Ensure key faculty news, requirements and updates are cascaded to faculty in a timely and consistent manner.
- Organise faculty engagement events, briefings, sharing sessions and development activities.
- Strengthen faculty connection, alignment and commitment through regular engagement.
- Cultivate strong, professional and trusted relationships with faculty, including trainers, facilitators, course developers and subject matter experts.
- Engage faculty regularly to understand their needs, concerns, availability, development interests and programme support requirements.
- Act as a key liaison point between faculty and internal stakeholders to support clear communication, timely issue resolution and positive working relationships.
Faculty Contract and Information Management
- Coordinate and maintain faculty contract records, appointment status and engagement arrangements.
- Maintain updated records of faculty programme allocations, certifications, qualifications, areas of expertise, delivery experience and performance information.
- Support effective programme planning and faculty resourcing.
- Maintain proper records of faculty compliance status, performance issues, follow-up actions and resolutions.
Faculty Performance Evaluation and Quality Assurance
- Conduct faculty observations to assess facilitation effectiveness, learner engagement and delivery quality.
- Evaluate faculty performance using learner feedback surveys, programme evaluation scores, classroom observations, stakeholder feedback and other relevant quality indicators.
- Assess faculty adherence to programme design, adult learning principles, programme delivery requirements and organisational quality expectations.
- Work with Products and Operations teams to address faculty-related issues affecting programme delivery, learner experience or evaluation scores.
- Assess and ensure faculty compliance with organisational quality policies, systems, processes and programme delivery standards include SSG requirements.
- Use faculty performance and compliance data to support deployment recommendations, capability development and programme improvement decisions.
Faculty Non-Compliance Management
- Identify, document and follow up on faculty non-compliance issues, including non-adherence to quality policies, SSG requirements, programme standards, delivery expectations or administrative processes.
- Manage faculty performance or compliance concerns in a fair, timely and structured manner.
- Work with relevant stakeholders to determine appropriate follow-up actions, including clarification, coaching, improvement plans, escalation or recommendation on future deployment.
- Track recurring non-compliance issues and recommend preventive actions to strengthen faculty governance and programme quality.
- Escalate significant or repeated faculty non-compliance matters to relevant management stakeholders where required.
- Support decisions on continued engagement, deployment restrictions or replacement of faculty where performance or compliance issues persist.
Faculty Coaching and Capability Development
- Provide coaching and feedback to faculty to improve facilitation quality, learner engagement, delivery effectiveness and programme evaluation outcomes.
- Support faculty in strengthening their adult learning practices, facilitation techniques, assessment practices and ability to manage diverse learner profiles.
- Work with faculty who hold intellectual property or subject matter expertise to improve course content.
- Identify capability gaps and recommend faculty development opportunities to improve programme quality and learner experience.
Programme Quality and Continuous Improvement
- Work with faculty and the Products team to review and improve programme content, delivery approaches and learning experience.
- Support programme enhancement efforts aimed at improving learner feedback, evaluation scores and overall programme effectiveness.
- Coordinate faculty inputs for programme reviews, curriculum updates, courseware improvements and learning design enhancements.
- Identify recurring issues from faculty feedback, learner feedback and programme evaluation data.
- Recommend practical improvements to strengthen programme quality and learner experience.
- Work with faculty to improve overall evaluation scores of programmes.
- Support updates to programmes where faculty performance, learner feedback or programme evaluation data indicate areas for improvement.
Requirements
- ACLP is required.
- DACE or DDDLP is preferred.
- Proven experience conducting training, facilitation or adult learning programmes.
- Strong learner evaluation scores and demonstrated ability to deliver effective learning experiences.
- Experience in faculty management, trainer management, learning and development, or adult education.
- Strong understanding of adult learning principles, facilitation standards, training quality and learner engagement.
- Ability to coach faculty constructively and support improvements in delivery quality and evaluation outcomes.
- Familiarity with SSG requirements, training administration requirements and adult education compliance expectations preferred.
- Experience managing trainer, faculty or vendor compliance issues is advantageous.
- Strong organisational, coordination and documentation skills.
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