15 Hotels jobs in Rochor

Front Office Manager (Hotels)

Singapore, Singapore RESORTS WORLD AT SENTOSA PTE. LTD.

Posted 19 days ago

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Company description:

Resorts World Sentosa (RWS), Asia's premium lifestyle destination resort, is located on Singapore's resort island of Sentosa. Spanning 49 hectares, RWS is home to world-class attractions including Universal Studios Singapore, S.E.A. Aquarium, Dolphin Island and Adventure Cove Waterpark. Complementing the adventure and adrenaline of its theme parks and attractions are eight unique luxury hotels, the world-class Resorts World Convention Centre, and a casino. RWS offers award-winning dining experiences and exciting cuisines from around the world across its many renowned celebrity chef restaurants, establishing itself as a key player in Singapore's vibrant and diverse dining scene and a leading gourmet destination in Asia for epicureans. The integrated resort also offers world-class entertainment, from original resident productions to concerts. RWS has been named "Best Integrated Resort" since 2011 for ten consecutive years at the TTG Travel Awards which recognises the best of Asia-Pacific's travel industry.

RWS is wholly owned by Genting Singapore, a company of the Genting Group. For more information, please visit



Job description:

Primary Responsibilities:

  • Develop, review and update of policies and procedures for Front Office operations
  • Conduct and support on-going Training programs for Front Office personnel especially on-the-job training
  • Ensure that the established quality standard and high level of work performance are maintained, including grooming and conduct standards and initiate disciplinary actions when necessary
  • Plan and prepare the work schedule for Reception to ensure that all sections within the Front Office are adequately staffed daily according to the roster
  • Conduct daily briefings and work closely with Assistant Operations Manager to implement and maintain Front Office procedures, systems and controls

Requirements:

  • Minimum Diploma or Degree in Hospitality or Tourism Management
  • Minimum 6 years' experience in similar capacity in a 5-star property
  • Knowledge of Opera Cloud and proficiency in process management tools
  • Possess good organizational and leadership skills, with an eye for detail and process improvement
  • Team player who is self-motivated and able to perform under pressure
  • Excellent communication, leadership, problem-solving and interpersonal skills
  • Ability to use basic Microsoft Office applications - Word, Excel, PowerPoint
  • Able to perform shift work, including weekends and public holidays
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Assoc. Director - Investment Sales, Hotels & Hospitality

Singapore, Singapore CBRE

Posted 17 days ago

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Job Description

Assoc. Director - Investment Sales, Hotels & Hospitality
Job ID
220536
Posted
17-Jul-2025
Role type
Full-time
Areas of Interest
Capital Markets, Consulting
Location(s)
Singapore - Singapore
**About the role:**
CBRE Hotels & Hospitality is a trusted strategic advisor to our clients for the provision of hotel real estate services. We bring specialized knowledge and experience to each and every situation, customized to the client's needs. Adding value to our clients' activities in the hospitality investment arena is our main objective.
The Associate Director - Investment Sales and Advisory supports the CBRE Hotels & Hospitality Team in obtaining and executing brokerage and advisory mandates.
**What you'll do:**
+ Responsible for preparation and management of transactions and advisory mandates.
+ Play an active role in business development and pitches with the wider team.
+ Contribute, audit and manage key database information.
+ Continually build and update knowledge of team and relationships with clients in order to secure mutually beneficial new business opportunities.
+ Utilize knowledge of market conditions and active buyers, along with internal databases, to select target buyers for mandates.
+ Present information about acquisition and advisory opportunities to potential buyers in a compelling way; answer questions confidently and with knowledge
**What you'll need:**
+ Experience and involvement in transactions - with relevant experience in deal processes from preparation to closing.
+ Experience in the property industry; specific knowledge of Hotels.
+ Good commercial acumen to understand the industry, investor and CBRE network.
+ Excellent written and verbal communication skills. Ability to communicate and present with confidence, self-belief, and impact; influence others verbally and in writing.
+ RICS Registered is an added advantage
**Why CBRE**
When you join CBRE, you become part of a global leader in commercial real estate and investment services that help businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service, and excellence - and we value the diverse perspectives, backgrounds, and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your full potential.
**Our Values in Hiring**
At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
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Sales Manager, Hotels & Commercial Distribution, APAC

Singapore, Singapore Warner Bros. Discovery

Posted 28 days ago

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Job Description

**_Welcome to Warner Bros. Discovery. the stuff dreams are made of._**
**Who We Are.**
When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the _storytellers_ bringing our characters to life, the _creators_ bringing them to your living rooms and the _dreamers_ creating what's next.
From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.
We are the now and the next. The power behind the people building the future. We are born from the spirit of innovation. We are created from the idea that people around the world want more, need more, deserve more. We are the home of the global digital revolution. We are CNN.
To see what it's like to work at CNN, follow @WBDLife on Instagram ( and X ( !
**Your New Role**
An exciting full-time opportunity has arisen to join CNN, the No.1 international news brand and one of the largest publishers of premium content in the world.
Based at the offices in Singapore, you will be responsible for driving revenue through Commercial Distribution of CNN International-focused primarily on the hospitality sector. Commercial Distribution involves licensing CNN content to hotels and other commercial premises, with a strong emphasis on developing new business in the hotel industry.
This role is responsible for driving commercial distribution within the hotel and hospitality sector across the Asia Pacific region
Reporting to the Director, Distribution, APAC, you will join as Sales Manager, Hotels & Commercial Distribution, APAC, playing a pivotal role in expanding CNN's footprint in hotels across the region and shaping strategic distribution partnerships in the hospitality space.
**Your Role Accountabilities**
As Sales Manager, Hotels & Commercial Distribution, APAC, your responsibilities include:
+ Working under the direction of the Director, Distribution, APAC, and supported by the Sales Team Coordinator and internal teams (marketing, finance, legal), your core focus will be to grow CNN's commercial distribution business within the hotel sector.
+ Proactively generate new B2B sales opportunities with hotel groups across APAC
+ Hunt and close hotel partnerships, working with procurement, operations, and guest-experience decision-makers.
+ Maintain and manage existing client relationships in APAC
+ Research and pursue hotel development pipelines, using industry knowledge to identify high-potential new openings.
+ Provide timely sales forecasts, activity updates, and revenue projections.
+ Manage churn and develop long-term relationships with hotel partners and local licensees.
+ Work closely with Director, Distribution, APAC to identify regional growth opportunities.
+ Utilize internal tools such as Avvoka (contracts) and Ibravo (billing) for accurate administration.
+ Support CNN's Hotel Partnership Programme (HPP), ensuring accurate client data and maximizing upsell opportunities.
+ Coordinate with Finance to oversee receivables, account performance, and ensure timely payments.
**Qualifications & Experience**
+ Proven B2B sales experience in the hospitality sector, ideally in roles involving sales to hotels-such as:
+ Licensing or supplying content, guest tech, or amenities to hotel groups
+ Hotel systems integration or hospitality technology solutions
+ Strong existing network of hotel decision-makers in procurement, operations, or guest services across APAC.
+ Demonstrated success in new business development, with a hunter mindset and strong follow-through.
+ Excellent communication, presentation, and interpersonal skills.
+ High-level influencing and negotiation abilities; comfortable handling senior-level discussions.
+ Experience working cross-functionally with internal teams and external partners.
+ Self-motivated, detail-oriented, and well-organized; able to multitask and prioritize effectively.
+ Maintains confidentiality, discretion, and sound judgment in all client and business interactions.
+ Fluent in English (written and spoken); Mandarin or Southeast Asian language skills are a plus.
+ University degree or equivalent experience preferred.
**How We Get Things Done.**
This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.
**Championing Inclusion at WBD**
Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.
If you're a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page ( for instructions to submit your request.
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Hotel Operations Manager

Singapore, Singapore MURRAY PTE. LTD.

Posted 16 days ago

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Job Description

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

JOB SUMMARY

Supports the successful execution of all operations in Duxton Reserve hotel operations departments (may include Front Office, Business Center, Recreation/Health Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Ensures that standards and procedures are being followed. Leads specific team while assisting with meeting or exceeding property goals.

CORE WORK ACTIVITIES

Supporting Operations Team

• Ensures that goals are being translated to the team as they relate to guest tracking and productivity.

• Understands employee and guest satisfaction results and communicates game plans to address need areas and expand on the strengths.

• Assists in ensuring that the team has the capabilities to meet expectations.

• Leads by example demonstrating self-confidence, energy and enthusiasm.

• Assists employees in understanding guests’ ever-changing needs and expectations, and exceeding them.

Supporting Property Operations Function(s)

• Follows property specific second effort and recovery plan.

• Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms, comment cards and guest letters.

• Takes proactive approaches when dealing with employee concerns.

• Extends professionalism and courtesy to employees at all times.

• Communicates/updates all goals and results with employees.

• Meets at least semi annually with staff on a one-to-one basis.

• Assists/teaches the team scheduling against guest and hours/occupied room goals.

• Performs hourly job functions as needed.

Managing and Monitoring Activities that Affect the Guest Experience

• Provides excellent customer service by being readily available/approachable for all guests.

• Takes proactive approaches when dealing with guest concerns.

• Extends professionalism and courtesy to guests at all times.

• Responds timely to customer service department request.

• Ensures all team members meet or exceed all hospitality requirements.

Assisting in Managing Profitability

• Assists in performing required annual Quality audit with GM.

• Ensures a viable key control program is in place.

• Understands financial statements, sales and activity reports, and other performance data.

Conducting Human Resources Activities

• Interviews and assists in making hiring decisions.

• Receives hiring recommendations from team supervisors.

• Ensures orientations for new team members are thorough and completed in a timely fashion.

Other Tasks

• Any other tasks as assigned by management.

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Senior Manager, Hotel Operations, Disney Cruise Line

Singapore, Singapore The Walt Disney Company

Posted 16 days ago

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Job Description

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Senior Manager, Hotel Operations, Disney Cruise Line

Senior Manager, Hotel Operations, Disney Cruise Line Apply Now Apply Later Job ID 10124190 Location Singapore, Singapore Business Disney Cruise Line Date posted Jun. 25, 2025Job Summary:

Wherever you are in the amazing world of Disney, you are contributing to the stories of our iconic brands, recognised by audiences everywhere for entertainment, information and inspiration. Innovation, imagination and inclusion are at the core of Disney, defining the experience that we deliver as well as providing the foundation of our success. The scope of our business, combined with global growth and collaboration result in an inclusive employee experience characterised by continuous learning, development and achievement.

About Disney Cruise Line

Since launching in 1998, Disney Cruise Line has established itself as a leader in the cruise industry, providing a setting where families can reconnect, adults can rechargeand children can experience all Disney has to offer. Today, the award-winning Disney Cruise Line continues to expand its blueprint for family cruising with a fleet of six ships — the Disney Magic, Disney Wonder, Disney Dream, Disney Fantasy, Disney Wish, andDisney Treasure — and seven more ships on the way, including the expanded relationship with Oriental Land Company Ltd. to bring Disney cruise vacations to Japan, by 2031. The Disney Cruise Line fleet sails to destinations in The Bahamas, the Caribbean, Europe, Alaska, Mexico, Canada, Hawaii, the South Pacific, and Australia and New Zealand. The Disney Adventure, setting sail in 2025, will be the first to home port in Singapore.

About the Role

The Senior Manager, Hotel Operations will provide operational support for Hotel Lodging, Food and Beverage Services and Retail, Photo and Spa operation. Ensure successful execution across Disney Cruise Line Operations in Singapore.

Responsibilities

  • Serve as home base support for Hotel Operations and on-board leaders
  • Collaborate with, and consult with each LOB within DCL Hotel Operations USA to achieve consensus and approval on standards, policies and procedures
  • Connect, and provide day-to-day support for Housekeeping, Laundry, Wardrobe, Guest Services, Crew Services, Food and Beverage Services and Retail, Photo and Spa operations
  • Support operational efforts to ensure business practices, new initiatives and operating guidelines and standards are fully integrated into the DCL operation
  • Serve as on-site leader in Singapore for Disney Cruise Line meetings, representing Hotel Operations for Disney Adventure and other localized projects
  • Initial point of contact for any operational input or support needed by the shipboard teams and to be discussed with DCL Hotel Operations USA leadership
  • Focus on maintaining strong business relationships with Terminal Operations, on matters affecting Guest pre-arrival, embarkation and debarkation experience to the extent it impacts the Guest Services operation.
  • Partner with 3PL for validating/communication shipboard supply needs, logistics and orders. Changes to orders adds/deletes and merchandise inventory management.
  • Ensure day to day operational readiness, needs and supplies for all areas
  • Encourage high morale, foster teamwork and partnership of leaders within the responsible lines of business
  • Communicate, present and facilitate discussions on topics that require DCL Hotel Operations USA leadership involvement and decision
  • Stay connected with DCL Hotel Operations USA leadership to ensure alignment across lines of business

Qualifications

  • 5+ years of experience in Hotel Operations, with a strong preference for oversight across multiple departments including Housekeeping, Laundry, Wardrobe, Guest Services, Crew Services, Food & Beverage, Retail, Photo, and Spa operations
  • Proficient knowledge of Disney Cruise Line, including an understanding of Hotel or Resort Operations
  • Proven critical thinking, creative problem-solving and decision making skills
  • Proficient in time management, organizational capabilities, and balancing competing priorities
  • Ability to build relationships with internal and external partners at various levels
  • Can work independently and collaboratively in a team environment
  • Excellent communication skills
  • Ability to handle confidential information
  • Strong attention to detail
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Teams)

Required Education:

  • Bachelor’s degree in Hotel Management, Hospitality or Business

Desired Education:

  • Master’s degree or equivalent

The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. We are committed to building a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.

About Disney Cruise Line: About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with The Walt Disney Company (Southeast Asia) , which is part of a business we call Disney Cruise Line .

Sign up to hear about future opportunities with Disney Cruise Line.

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Guest Services Specialist

Singapore, Singapore Paradox Hotel Group

Posted 16 days ago

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Direct message the job poster from Paradox Singapore Merchant Court

Assistant Talent & Rewards Manager at Paradox Singapore Merchant Court

Company Description

Paradox Singapore Merchant Court is an urban resort that offers a sophisticated yet playful blend of traditional refinement and modern elegance. Located in the vibrant Clarke Quay river district, with 476 guest rooms and suites, it boasts a range of dining options, extensive meeting facilities and relaxing amenities, including a wellness spa and fitness centre. It is perfect for those seeking a stylish base for business travel or a quiet sanctuary to relax and unwind

Role Description

This is a full-time on-site role for Guest Services Specialist at Paradox Singapore Merchant Court. The role will perform as a Front-Line Manager of the Hotel, lead the team of Guest Services Agent to greet and welcome guests to the hotel and ensure guests have excellent arrival, overall stay, and departure experiences.

  • In charge of the Front Desk operation for the entire shift and ensure all task on the same shift are to be completed on time and follow the quality standard
  • To check and ensure the Front Desk is fully equipment with all stationary and report any equipment malfunction to the respective department and Duty Manager
  • To always maintain a friendly and professional image and smile under all circumstances
  • To provide courteous service to the guests and respond promptly and tactfully to the guests’ complaints, requests, and enquiries.
  • To listen attentively to the guests’ requests and enquires
  • Ensure all arrival and departure VIPs and Suite guests are taken care of, e.g. rooms are readily available with amenities and cards, welcome and escort guests to room, courtesy call 30 minutes after rooming, and one day before departure, etc.
  • Night shift to submit request if any reordering is required for next month.
  • To ensure close co-ordination with all other team members from Concierge and Bell Desk, Front Office, Security, and all other hotel departments especially with regards to Guest Service Requirements
  • To maintain and update guest records and preferences in the Opera system.
  • In charge of the arrival and departure of any group activities
  • Consult or inform departments concerned regarding guest feedback and follow up with actions required.
  • Follow up with departments concerned and confirm that the task has been completed within the time range communicated.
  • To conduct daily briefing and updating of hotel information
  • To assist concierge/bell service during the same shift for guest request.
  • To ensure there are sufficient key cards at check in Kiosk and report to Duty Manager if any machine was not logged in or functioning. To report to Duty Manager for any non-functioning kiosk equipment.
  • To assist Executive Lounge and Telephone Operator when needed (after training).
  • To ensure all traces left for the current shift have been resolved and attended to.
  • To perform any other duties that may be assigned by the Management.

Main Responsibilities at Switchboard:

  • Address incoming and outgoing calls.
  • Taking messages for in-house guests and internal guests.
  • Programming of wake-up calls.
  • Giving a reminder wake up calls.
  • Sending jobs request from in-house guests and internal department.
  • Taking reservations for F&B and update in booking system
  • Managing the main email address and response accordingly
  • Taking booking for the Spa
  • Handling of emergencies such as fire alarm, guest trap in the lift, calling for doctor, calling for ambulance etc.
  • Checking on the television channels.
  • To perform any other duties that may be assigned by the Management.
  • To ensure daily assignment of Executive Floor guest rooms
  • To prepare and update daily beverage records for Lounge.
  • To maintain and count stock for Lounge equipment.
  • To order beverage items if stocks are below par level.
  • To collect item from hotel store
  • To assist delivery of VIP guest room amenities.
  • To perform any other duties that may be assigned by the Management.
Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Full-time
Job function
  • Job function Customer Service
  • Industries Hospitality

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Guest Services - Bellman

Singapore, Singapore Marriott

Posted 1 day ago

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**Additional Information**
**Job Number** 25128292
**Job Category** Rooms & Guest Services Operations
**Location** The Ritz-Carlton Millenia Singapore, Marina Bay, Singapore, Singapore, Singapore, 39799VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.
**JOB SUMMARY**
First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience that is memorable and unique from start to finish. Our Bellman take the initiative to deliver a wide range of services that guide guests through their arrival and departure experiences. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Bellman makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Bellman will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing more than 75 pounds with assistance. Doing all these things well (and other reasonable job duties as requested) is critical for Bellman - to get it right for our guests and our business each and every time.
**PREFERRED QUALIFICATIONS**
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated?Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
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Guest Services Agent

068809 Shenton Way, Singapore $2800 Monthly DHI DOWNTOWN PTE. LTD.

Posted 1 day ago

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Job Description

We are looking for a Guest Service Agent (Customer Service Representative) to join our exciting and fast-growing company. Based at Dao by Dorsett AMTD Singapore, you have an important responsibility - but like all positions in Dorsett, you are not alone! We are here to assist by supporting you with great practices. You will have the chance to work with a great team of people, and more importantly, we will provide you a career with Dorsett and give you an opportunity to be yourself.

Job Responsibilities:

  • Provide the most efficient and courteous service to all guests and to deliver the most complete and personalized service as may be required by the guests in all areas of Customer Service Operations.
  • Conducts guest’s Check-In & Check-Out in an accurate, efficient and friendly manner.
  • Conducts in-room orientation in a professional manner.
  • Ensures that all guest’s registry information is complete and handled with privacy and confidentiality.
  • Issues keys based on strict established procedures.
  • Familiarizes him/herself with all information regarding the property’s facilities, services, operating hours, special promotions and events at all times.
  • Updates him/herself in all citywide special events so as to provide residents with accurate information and advice when requested.
  • Addresses all guests’ concerns or complaints with the utmost urgency. Handles all guests’ queries and questions and avoid referring to other persons or departments unless otherwise necessary.
  • Any ad-hoc duties as assigned
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Hotel & Property Operations Career Fair (21 July 2025)

Singapore, Singapore Marina Bay Sands

Posted 16 days ago

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Hotel & Property Operations Career Fair (21 July 2025)

Join us to apply for the Hotel & Property Operations Career Fair (21 July 2025) role at Marina Bay Sands .

Date: Monday, 21 July 2025

Time: 10am - 5pm

Location: Marina Bay Sands Talent Hub, 4 Bayfront Ave

Positions Available for Walk-in Interview:

  • Butler
  • Limousine Dispatcher (Coordinator)
  • Limousine Driver
  • Valet Cashier
  • Valet Driver
  • Guest Service Agent, Public Areas Department (Cleaner)

Note: These roles require individuals to be able to perform shift work, including overnight shifts.

Register Your Interest by Applying Here:

Singaporeans Only.

Marina Bay Sands is committed to building a diverse, equitable, and inclusive workforce, providing equal opportunities to grow our talent base in Singapore. All employees are expected to adhere to the company's rules, regulations, policies, and procedures, including conduct and business ethics.

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Hotel & Property Operations Career Fair (21 July 2025)

Singapore, Singapore 605 Marina Bay Sands Pte Ltd

Posted 16 days ago

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Job Description

Hotel & Property Operations Career Fair (21 July 2025) page is loadedHotel & Property Operations Career Fair (21 July 2025) Apply locations Marina Bay Sands, Singapore time type Full time posted on Posted Today job requisition id JR10003927

LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HERE!

Be part of our diverse and inclusive team.

Hotel & Property Operations Career Fair

Date: Monday, 21 July 2025

Time: 10am - 5pm

Location: Marina Bay Sands Talent Hub, 4 Bayfront Ave

Positions avaliable for walk-in interview:

  • Butler

  • Limousine Dispatcher (Coordinator)

  • Limousine Driver

  • Valet Cashier

  • Valet Driver

  • Guest Service Agent, Public Areas Department (Cleaner)


These roles r equires individual to be able to perform shift work, including overnight shift

Register your interest by applying through the below link:

Singaporeans Only.

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore.Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

Similar Jobs (1) Guest Service Agent - Public Areas Department (Cleaner) locations Marina Bay Sands, Singapore time type Full time posted on Posted 8 Days Ago

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