3,296 Hotel Reservations jobs in Singapore

We are seeking a skilled Hotel Reservations Coordinator to join our team.

• Process reservations by mail, telephone, and central reservation systems, ensuring seamless communication with clients and stakeholders.
• Handle daily correspondence, respond to inquiries, and make reservations as needed, maintaining exceptional customer service standards.
• Monitor future room availability based on reservations, optimizing hotel occupancy rates.

• Diploma in Tourism and Hospitality or related field is essential for this role.
• Excellent interpersonal and communication skills are vital for building strong relationships with clients, colleagues, and other stakeholders.
• The ability to multitask, prioritize work, and meet deadlines in a fast-paced environment will be highly beneficial in this position.

Imagine a company where challenges are seen not as obstacles but as opportunities to improve the lives of employees across the globe. We're dedicated to reimagining corporate relocation, prioritising both quality and comfort. Our goal? To provide a white glove experience that creates a sense of belonging and comfort, making every temporary stay feel like a cherished homecoming, regardless of the destination.

By weaving sustainable practices and social impact into the fabric of our operations, we're not just changing individual lives—we're aiming to make a broader impact on the world. Your skills and passion could play a vital role in this vision.

In joining our team, you'll be at the forefront of innovation in relocation services, contributing directly to projects that facilitate smooth transitions for employees and also positively impact communities and the environment. We're on a mission to ensure that every relocation experience is as stress-free and enjoyable as possible, fostering a sense of belonging and comfort for everyone involved.

We value integrity, empathy, and the drive to make a meaningful difference. If you're looking for a role that offers more than just a paycheck—a chance to be part of a greater purpose—your search ends here. Together, we can redefine the standards of corporate relocation, making every move a step toward a more connected and compassionate world.

What really interests us is your personality and our common values:

Quest for Excellence

You bring a travel-savvy mindset and a sharp eye for detail to help professionals feel at home wherever they land. You'll be responsible for:

Researching and recommending the best housing options tailored to client needs, preferences, and budgets

Coordinating the full booking process from property selection to confirmation

Acting as the main point of contact before and during a guest's stay, ensuring everything runs smoothly

You're not just organizing logistics, you're creating thoughtful, stress-free experiences.

Care for Others

You'll make each client feel seen, heard, and fully supported, through:

Creating clear, personalized quotes that reflect each guest's unique needs

Taking part in our emergency helpline rota (one week per month) to offer dependable support outside regular hours

Handling all communication with kindness, clarity, and empathy

You know how to stay calm in the chaos—and your guests feel that.

Sustainability

You'll negotiate and collaborate with suppliers in a way that upholds both quality and ethics:

Building and maintaining strong relationships with trusted housing providers

Securing fair rates and flexible terms that benefit both guests and partners

Supporting our long-term commitment to sustainability and responsible travel

You approach every partnership with professionalism, fairness, and purpose.

Requirements for this position:

Fluent Japanese and English (spoken and written); any additional language is a plus

Experience in travel, tourism, hospitality, or other guest-facing roles

Excellent communication and coordination skills

Ability to multitask, prioritise, and stay calm under pressure

Strong sense of organisation & negotiation

Location: Singapore. We regret that only applications from Singapore Citizens and Permanent Residents can be considered at this time.

A warm, optimistic, solution-focused attitude, we hire for values and train for systems

When applying: We'd love to hear concrete examples of how your experience reflects our three key values: Quest for Excellence, Care for Others and Sustainability.

At RelocateU, we believe in rolling out the red carpet for everyone.

Discrimination is as unwelcome here as a leaky roof—whether it's based on race, gender, age, sexual orientation, religion, or disability. If you're a kind-hearted, dedicated, talented individual eager to join a team that values diversity as much as we value a five-star stay, we want to hear from you. Let's make our workplace as varied and inclusive as the destinations on your bucket list

Join us, where everyone gets a fair shot, and talent shines brightest.

Imagine a company where challenges are seen not as obstacles but as opportunities to improve the lives of employees across the globe. We're dedicated to reimagining corporate relocation, prioritising both quality and comfort. Our goal? To provide a white glove experience that creates a sense of belonging and comfort, making every temporary stay feel like a cherished homecoming, regardless of the destination.

By weaving sustainable practices and social impact into the fabric of our operations, we're not just changing individual lives—we're aiming to make a broader impact on the world. Your skills and passion could play a vital role in this vision.

In joining our team, you'll be at the forefront of innovation in relocation services, contributing directly to projects that facilitate smooth transitions for employees and also positively impact communities and the environment. We're on a mission to ensure that every relocation experience is as stress-free and enjoyable as possible, fostering a sense of belonging and comfort for everyone involved.

We value integrity, empathy, and the drive to make a meaningful difference. If you're looking for a role that offers more than just a paycheck—a chance to be part of a greater purpose—your search ends here. Together, we can redefine the standards of corporate relocation, making every move a step toward a more connected and compassionate world.

What really interests us is your personality and our common values:

Quest for Excellence

You bring a travel-savvy mindset and a sharp eye for detail to help professionals feel at home wherever they land. You'll be responsible for:

Researching and recommending the best housing options tailored to client needs, preferences, and budgets

Coordinating the full booking process from property selection to confirmation

Acting as the main point of contact before and during a guest's stay, ensuring everything runs smoothly

You're not just organizing logistics, you're creating thoughtful, stress-free experiences.

Care for Others

You'll make each client feel seen, heard, and fully supported, through:

Creating clear, personalized quotes that reflect each guest's unique needs

Taking part in our emergency helpline rota (one week per month) to offer dependable support outside regular hours

Handling all communication with kindness, clarity, and empathy

You know how to stay calm in the chaos—and your guests feel that.

Sustainability

You'll negotiate and collaborate with suppliers in a way that upholds both quality and ethics:

Building and maintaining strong relationships with trusted housing providers

Securing fair rates and flexible terms that benefit both guests and partners

Supporting our long-term commitment to sustainability and responsible travel

You approach every partnership with professionalism, fairness, and purpose.

Requirements for this position:

Fluent Mandarin/Chinese and English (spoken and written); any additional language is a plus

Experience in travel, tourism, hospitality, or other guest-facing roles

Excellent communication and coordination skills

Ability to multitask, prioritise, and stay calm under pressure

Strong sense of organisation & negotiation

Location: Singapore. We regret that only applications from Singapore Citizens and Permanent Residents can be considered at this time.

A warm, optimistic, solution-focused attitude, we hire for values and train for systems

When applying: We'd love to hear concrete examples of how your experience reflects our three key values: Quest for Excellence, Care for Others and Sustainability.

At RelocateU, we believe in rolling out the red carpet for everyone.

Discrimination is as unwelcome here as a leaky roof—whether it's based on race, gender, age, sexual orientation, religion, or disability. If you're a kind-hearted, dedicated, talented individual eager to join a team that values diversity as much as we value a five-star stay, we want to hear from you. Let's make our workplace as varied and inclusive as the destinations on your bucket list

Join us, where everyone gets a fair shot, and talent shines brightest.

Responsible for day-to-day reservation operations and supporting revenue-driven strategies to maximise occupancy and profitability. The candidate will be assessed for promotion to Reservation Manager based on performance and must have proven hotel revenue management experience.

• Team performance management : Ensure guests' queries and requests are addressed promptly and effectively.
• Guest relations : Build and maintain relationships through customer relationship programmes.
• Service recovery : Manage escalated guest concerns and feedback to resolution.
• Data analysis : Analyse guest data and feedback to drive service improvements.
• Strategy and operations : Lead development of departmental strategies and operational plans.
• Manpower planning : Oversee manpower and work allocation to ensure operational efficiency.
• Data accuracy : Conduct quality checks in the property management system to ensure accurate records.
• System management : Manage reservation systems, ensuring correct configuration and full functionality.
• No-shows and cancellations : Analyse patterns and refine procedures to reduce impact.
• Compliance and risk : Operationalise reservation policies, procedures, legal requirements and identify risk responses for system downtime.
• Inventory management : Manage room inventory to maximise occupancy and resolve overbooking issues.
• Market and performance analysis : Analyse booking patterns, market trends and review reservation reports to monitor occupancy performance.
• Forecasting and reporting : Prepare forecasts and statistical reports for management review.
• Sales tactics and collaboration : Monitor team use of effective sales tactics; collaborate with Sales to develop corporate accounts and with Revenue to implement pricing strategies.
• Channel management : Maintain strong relationships with distribution channel partners.
• Budget and cost control : Support budget forecasting and manage departmental costs within budget.
• Innovation and best practices : Drive innovation, productivity improvements and perform market scanning for technologies and best practices.
• Communication and development : Foster open communication, manage training and development, and drive staff performance to meet department goals.

• Hotel revenue management experience required.
• Proven experience in reservations or front office operations.
• Strong analytical skills and familiarity with property management and reservation systems.
• Excellent communication, leadership and customer-service skills.
• Ability to prepare forecasts and interpret reservation/statistical reports.

Job Description

• Industry/ Organization Type: Traveling Agency
• Position Title: Travel Agent (Office based)
• Working Location: Central (Near Outram MRT)
• Working Hours: 5 days (Mon - Fri, 9.00am - 6.00pm)
• Salary Package: Basic salary up to $3,000 + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Handle travel reservations for flights, hotels, tours, and transportation according to client requests
• Prepare and provide accurate quotations for travel packages, tickets, and related services
• Advise clients on travel options, itineraries, and requirements
• Confirm bookings and issue tickets or travel documents
• Update clients on reservation status, pricing, and availability
• Respond promptly to customer inquiries via phone, email, or in-person
• Maintain up-to-date records of bookings and client information
• Liaise with airlines, hotels, and service providers for reservation coordination
• Assist in resolving booking issues or changes as needed
• Ensure all reservations comply with company policies and client needs

APPLY NOW!

• GCE 'O' Level or relevant diploma in Travel, Tourism, or related field preferred
• Previous experience in travel agency or customer service is an advantage
• Good communication and customer service skills
• Proficient in MS Office and reservation systems

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to . Please indicate #76052 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days . If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R

(What the role is)

(What the role is)

Are you looking to contribute to the tourism industry? Do you want to be part of a milestone project that will shape the future of travel agents (TA) and tourist guides (TG)? If so, we invite you to apply for an exciting seven-month contract position in our dynamic travel agents and tourist guides (TATG) division

At TATG, you will immerse yourself in hands-on tourism experiences while driving digital transformation through the implementation of TRUST 2.0, a pivotal system impacting over 1,200 TAs and 3,500 TGs. This is your chance to engage with key industry stakeholders, including the National Association of Travel Agents Singapore (NATAS) and the Tourist Guide association, as you build valuable relationships and lead critical change management initiatives.

This unique role offers a blend of experiences in the Singapore Tourism Board (STB):

Master change management and data analytics skills.

Gain hands-on experience with agile methodologies.

Drive meaningful industry transformation and build a strong foundation in project and stakeholder management.

(What you will be working on)

(What you will be working on)

Your Role:

In this role, you will collaborate with system vendors on the implementation of TRUST 2.0, and you'll have the opportunity to:

• Lead change management and training initiatives using data-driven insights.
• Analyse user behaviour and data from TRUST to create impactful change management communications.
• Engage directly with industry stakeholders to drive digital adoption.

(What we are looking for)

(What we are looking for)

• Data-Driven Mindset: Use data analytics to inform decision-making and improve training effectiveness.
• Strong Organisational Skills: Efficiently manage tight timelines and coordinate training schedules, with a keen attention to detail.
• Collaboration Skills: Work effectively with internal and external stakeholders.
• Communication Skills: Exhibit excellent written and verbal communication, confident in stakeholder engagement.
• Initiative and Independence: Manage tasks independently with minimal oversight.
• Effective Communication Skills: Demonstrate excellent verbal and written communication, confidently engaging with stakeholders at all levels.
• Proactive Task Management: Ensure timely follow-up on tasks and responsibilities, showcasing strong initiative and accountability.

Job Description

• Industry/ Organization Type: Traveling Agency
• Position Title: Travel Agent (Office based)
• Working Location: Central (Near Outram MRT)
• Working Hours: 5 days (Mon - Fri, 9.00am - 6.00pm)
• Salary Package: Basic salary up to $3,000 + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Handle travel reservations for flights, hotels, tours, and transportation according to client requests
• Prepare and provide accurate quotations for travel packages, tickets, and related services
• Advise clients on travel options, itineraries, and requirements
• Confirm bookings and issue tickets or travel documents
• Update clients on reservation status, pricing, and availability
• Respond promptly to customer inquiries via phone, email, or in-person
• Maintain up-to-date records of bookings and client information
• Liaise with airlines, hotels, and service providers for reservation coordination
• Assist in resolving booking issues or changes as needed
• Ensure all reservations comply with company policies and client needs

APPLY NOW

• GCE 'O' Level or relevant diploma in Travel, Tourism, or related field preferred
• Previous experience in travel agency or customer service is an advantage
• Good communication and customer service skills
• Proficient in MS Office and reservation systems

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Please indicate #76052 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R

Description

1) Handling of customer call and enquiries

2) Relevant knowledge on selling travel package.

3) Active in doing marketing to promote sale.

4) Friendly and able to communicate with different group of tourists.

Requirement

18 -50 age

English and Chinese speaking

Basic computer knowledge.

Salary $2k to $3K ( Sale got commission)

The Raffles Service Agent / Executive delivers friendly and professional service that meets guest’s reservation experience expectations prior to their arrival.
Primary Responsibilities
Delivers Friendly and Professional Service
Ensures smooth operation of Raffles Service department by attending to incoming calls, fax and emails that are pertaining to room reservation.
Obtains all the necessary information to complete a room reservation in the Opera system, i.e. stay dates, flight details, rates, special requests and reservation notes.
Completes the reservation process by combining all reservation details (including any Food and Beverage or Spa arrangements) and sending a confirmation to the guest.
Focuses on Guest Experience
Supports guest’s decision to proceed with the reservation by providing accurate information on the price, room type, availability and the amenities.
Is well versed with the preference of the regular guests and provide them with the consistent service anticipating their needs in advance.
Involvement in Wider Job Function Actions/Relationships
Supports the Raffles Service colleagues to achieve upsell goals in various revenue streams.
Coordinates with other departments (Front Office, Concierge, Food and Beverage, Raffles Spa, Housekeeping and Butler) on the guest’s needs and requirements.
Works closely with Revenue department to be aware of the occupancy of the hotel (i.e. sold out dates, blackout dates and the need periods).
Advises Raffles Service Manager of any deviations in rate applications or reservations arrangement.
Maintains an accurate and updated filing system of all correspondence.
Is familiar with hotel’s credit policies and handles billing instructions correctly.
Performs clerical and administrative duties.
Adheres to Raffles Hotel Singapore and Room Reservations department standard operating procedures, guidelines and grooming standards.
Supports hotel's CSR and sustainability efforts.
Ensures service standards and individual performance are aligned with Accor Hotels Values.
Performs any other duties and responsibilities that may be assigned.
Candidate Profile
Knowledge and Experience
Minimum tertiary education or equivalent.
Knowledge of and experience of relevant software applications – spreadsheets, word processing and database management.
Minimum 1 to 2 years of relevant experience in the hotel industry.
Required to work on weekends, public holidays and rotating shift.
Competencies
Strong interpersonal skills with ability to communicate with all levels of colleagues.
Service-oriented with an eye for details.
Ability to work effectively and contribute to the team.
Multicultural awareness and ability to work with people from diverse cultures.
Self-motivated and energetic.
Flexible.
Displays initiative and creativity.
Benefits of Joining Raffles Hotel Singapore
5-day Work Week.
Duty Meals are provided.
Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.
Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.
Medical and Wellness Benefit.
Comprehensive Insurance Coverage.
Local/Overseas Career Development & Growth Opportunities.
Holistic Learning and Development Opportunities.
#J-18808-Ljbffr