3,467 Hotel Reservations jobs in Singapore
Hotel Reservations Specialist
Posted today
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Job Description
Reservation Coordinator - A Key Role in Hotel Operations
We are seeking a highly organized and customer-focused Reservation Coordinator to join our team. In this role, you will be responsible for ensuring the efficient operation of our in-house reservations department and maximizing revenue through excellent customer service and efficient use of our reservations system.
Key Responsibilities- Deliver exceptional products and services to customers, with an emphasis on consistency, flexibility, and customer satisfaction.
- Participate in a positive and engaging work environment, working with a sales-focused mindset to maximize revenue, and accurately process reservations.
- Maintain records, resolve queries, and adhere to hotel selling strategies, particularly in relation to pricing and promotions.
- Actively promote our loyalty program, deliver high standards of customer service, and work collaboratively with other departments.
- Involve yourself in training, skill development, and maintaining accurate guest information.
- Proficiency with computers and computer programs, including Microsoft Office
- Outstanding administration and organizational skills
- Good command of written and spoken English
- Highly professional in telephone manner and excellent communication skills
- Ability to work independently
- Positive attitude and committed to delivering a high level of customer service
- Vocational training in related field, preferred
- Previous experience in a reservations environment, preferred
As a member of our team, you will have the opportunity to work in a dynamic and fast-paced environment, where no two days are ever the same. You will be part of a talented team that is dedicated to delivering exceptional customer experiences and driving business results.
You will also have access to ongoing training and development opportunities, as well as the chance to work with a global hospitality company that is committed to making a positive impact on the world.
What We Are Looking ForWe are looking for a highly motivated and customer-focused individual who is passionate about delivering exceptional customer experiences. If you are a team player who is able to work effectively in a fast-paced environment, we would love to hear from you.
Our ideal candidate will have a strong understanding of customer service principles, excellent communication skills, and the ability to work independently. They will also be proficient in using Microsoft Office and have a good command of written and spoken English.
If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer experiences, please apply today!
Professional Hotel Reservations Coordinator
Posted today
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Job Description
We are seeking a detail-oriented and organized Hotel Reservation Officer to join our team. As a key member of our reservations department, you will be responsible for responding promptly to room reservation inquiries via email and/or phone, handling credit card information and charges for all prepaid reservations securely, coordinating and communicating with operations regarding guest special requests to ensure a smooth check-in process, inputting and updating reservation information accurately into the system, managing corporate, airline, and group bookings effectively, following up and monitoring advance deposits or prepayments, assisting in promoting and upselling rooms to increase revenue, and managing "no shows" and coordinating with the Front Office on applicable charges.
This is a great opportunity for someone who enjoys working in a fast-paced environment and has excellent interpersonal and communication skills. If you are a team player who can multi-task and possess time-management skills, we want to hear from you!
- Key Responsibilities:
- Respond promptly to room reservation inquiries via email and/or phone.
- Handle credit card information and charges for all prepaid reservations securely.
- Coordinate and communicate with operations regarding guest special requests to ensure a smooth check-in process.
- Input and update reservation information accurately into the system.
- Manage corporate, airline, and group bookings effectively.
- Follow up and monitor advance deposits or prepayments.
- Assist in promoting and upselling rooms to increase revenue.
- Manage "no shows" and coordinate with the Front Office on applicable charges.
- NITEC or higher qualification.
- Relevant working experience in a similar position within the hospitality industry.
- Excellent interpersonal and communication skills.
- Ability to multi-task and possess time-management skills.
- Familiarity with using Opera Cloud is advantageous.
Kindly submit your application by clicking the APPLY button below.
Reservations Hotel Associate
Posted today
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Job Description
Hotel Reservation Specialist Job Description
Job Summary:We are seeking a detail-oriented Hotel Reservation Specialist to join our team. As a key member of our reservations department, you will be responsible for processing reservation requests, changes, and cancellations in a timely and professional manner.
Key Responsibilities:- Process all reservation requests, changes, and cancellations received by phone, fax, or email.
- Verify room availability and rates, and communicate with guests regarding their options.
- Explain hotel policies and procedures to guests, including guarantee, special rate, and cancellation policies.
- Accommodate and document special requests, such as room upgrades or late check-out.
- Answer questions about hotel facilities and services, and provide information on local attractions and activities.
- Input and access data in the hotel's reservation system.
- At least 1 year experience in a similar role.
- Fluent in English (written and spoken).
- Excellent telephone and email etiquette.
- A competitive salary and benefits package.
- Opportunities for career advancement and professional growth.
- A dynamic and supportive work environment.
We are a leading hotel group with a reputation for excellence in customer service and hospitality. Our team is committed to providing a world-class experience for our guests, and we are looking for talented individuals who share our passion for delivering exceptional service.
Hotel Sales and Reservations Leader
Posted today
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Job Description
The ideal candidate will support the Reservations Sales Manager in directing and overseeing the daily activities of the Reservation section.
- Lead, direct, train and manage Reservations Sales Officers and Executives in their daily, weekly, and monthly operational tasks to support hotel sales and operational needs.
- Ensure maximum room utilization by monitoring room allotments.
- Handle all correspondence promptly and prepare statistical data when required.
- In case of absence, take over daily tasks.
- At least 2 years of prior experience as a Reservations Sales Officer or equivalent role.
- Strong communication skills and independent work capability.
- Able to work flexible shifts.
- Prior experience with Opera is an advantage.
- This leadership position offers opportunities for growth and development.
- You will be part of a dynamic team that drives hotel sales and operations.
- Our hotel is committed to providing excellent guest experiences.
Travel Agent (Office based) #76052
Posted today
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Job Description
Description
- Industry/
Organization Type: Traveling Agency - Position
Title: Travel Agent (Office
based) - Working Location:
Central (Near Outram MRT) - Working Hours: 5
days (Mon - Fri, 9.00am - 6.00pm) - Salary
Package: Basic salary up to $3,000 + Variable
Bonus - Duration: Permanent
Role
Responsibilities
- Handle travel reservations for flights, hotels, tours,
and transportation according to client requests - Prepare and provide accurate quotations for travel
packages, tickets, and related services - Advise
clients on travel options, itineraries, and requirements - Confirm bookings and issue tickets or travel
documents - Update clients on reservation
status, pricing, and availability - Respond
promptly to customer inquiries via phone, email, or
in-person - Maintain up-to-date records of
bookings and client information - Liaise with
airlines, hotels, and service providers for reservation
coordination - Assist in resolving booking
issues or changes as needed - Ensure all
reservations comply with company policies and client
needs
NOW
- GCE 'O' Level
or relevant diploma in Travel, Tourism, or related field
preferred - Previous experience in travel agency
or customer service is an advantage - Good
communication and customer service skills - Proficient in MS Office and reservation
systems
ANY of the following
methods:
- Submit your application by
clicking the APPLY button; - Email your resume to >
Please indicate #76052 on the email
subject.
Application Policy: We value each application and
ensure every resume is reviewed. Our process is efficient,
typically concluding within 3 working
days. If you do not receive communication from us
within this timeframe, it's likely that your application has not
been shortlisted by our client. In such cases, we recommend
continuing your job search to maximize your
opportunities.
Anradus Pte Ltd | EA License No.
20C0161 | Rachael Lee | EA Reg No.: R2093131
Travel Agent (Office based) #76052
Posted today
Job Viewed
Job Description
- Industry/ Organization Type: Traveling Agency
- Position Title: Travel Agent (Office based)
- Working Location: Central (Near Outram MRT)
- Working Hours: 5 days (Mon - Fri, 9.00am - 6.00pm)
- Salary Package: Basic salary up to $3,000 + Variable Bonus
- Duration: Permanent Role
- Handle travel reservations for flights, hotels, tours, and transportation according to client requests
- Prepare and provide accurate quotations for travel packages, tickets, and related services
- Advise clients on travel options, itineraries, and requirements
- Confirm bookings and issue tickets or travel documents
- Update clients on reservation status, pricing, and availability
- Respond promptly to customer inquiries via phone, email, or in-person
- Maintain up-to-date records of bookings and client information
- Liaise with airlines, hotels, and service providers for reservation coordination
- Assist in resolving booking issues or changes as needed
- Ensure all reservations comply with company policies and client needs
- GCE 'O' Level or relevant diploma in Travel, Tourism, or related field preferred
- Previous experience in travel agency or customer service is an advantage
- Good communication and customer service skills
- Proficient in MS Office and reservation systems
- Submit your application by clicking the APPLY button;
- Email your resume to . Please indicate #76052 on the email subject.
Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131
Travel Agent (Office based) #76052
Posted today
Job Viewed
Job Description
Job Description
- Industry/ Organization Type: Traveling Agency
- Position Title: Travel Agent (Office based)
- Working Location: Central (Near Outram MRT)
- Working Hours: 5 days (Mon - Fri, 9.00am - 6.00pm)
- Salary Package: Basic salary up to $3,000 + Variable Bonus
- Duration: Permanent Role
Key Responsibilities
- Handle travel reservations for flights, hotels, tours, and transportation according to client requests
- Prepare and provide accurate quotations for travel packages, tickets, and related services
- Advise clients on travel options, itineraries, and requirements
- Confirm bookings and issue tickets or travel documents
- Update clients on reservation status, pricing, and availability
- Respond promptly to customer inquiries via phone, email, or in-person
- Maintain up-to-date records of bookings and client information
- Liaise with airlines, hotels, and service providers for reservation coordination
- Assist in resolving booking issues or changes as needed
- Ensure all reservations comply with company policies and client needs
APPLY NOW
- GCE 'O' Level or relevant diploma in Travel, Tourism, or related field preferred
- Previous experience in travel agency or customer service is an advantage
- Good communication and customer service skills
- Proficient in MS Office and reservation systems
Kindly apply through ANY of the following methods:
- Submit your application by clicking the APPLY button;
- Email your resume to Please indicate #76052 on the email subject.
Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.
Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131
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Travel Agent (Office based) #76052
Posted today
Job Viewed
Job Description
Job Description
- Industry/ Organization Type: Traveling Agency
- Position Title: Travel Agent (Office based)
- Working Location: Central (Near Outram MRT)
- Working Hours: 5 days (Mon - Fri, 9.00am - 6.00pm)
- Salary Package: Basic salary up to $3,000 + Variable Bonus
- Duration: Permanent Role
Key Responsibilities
- Handle travel reservations for flights, hotels, tours, and transportation according to client requests
- Prepare and provide accurate quotations for travel packages, tickets, and related services
- Advise clients on travel options, itineraries, and requirements
- Confirm bookings and issue tickets or travel documents
- Update clients on reservation status, pricing, and availability
- Respond promptly to customer inquiries via phone, email, or in-person
- Maintain up-to-date records of bookings and client information
- Liaise with airlines, hotels, and service providers for reservation coordination
- Assist in resolving booking issues or changes as needed
- Ensure all reservations comply with company policies and client needs
APPLY NOW!
- GCE 'O' Level or relevant diploma in Travel, Tourism, or related field preferred
- Previous experience in travel agency or customer service is an advantage
- Good communication and customer service skills
- Proficient in MS Office and reservation systems
Kindly apply through ANY of the following methods:
- Submit your application by clicking the APPLY button;
- Email your resume to . Please indicate #76052 on the email subject.
Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days . If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.
Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131
Travel Agent (Office based) #76052
Posted 7 days ago
Job Viewed
Job Description
Job Description
- Industry/ Organization Type: Traveling Agency
- Position Title: Travel Agent (Office based)
- Working Location: Central (Near Outram MRT)
- Working Hours: 5 days (Mon - Fri, 9.00am - 6.00pm)
- Salary Package: Basic salary up to $3,000 + Variable Bonus
- Duration: Permanent Role
Key Responsibilities
- Handle travel reservations for flights, hotels, tours, and transportation according to client requests
- Prepare and provide accurate quotations for travel packages, tickets, and related services
- Advise clients on travel options, itineraries, and requirements
- Confirm bookings and issue tickets or travel documents
- Update clients on reservation status, pricing, and availability
- Respond promptly to customer inquiries via phone, email, or in-person
- Maintain up-to-date records of bookings and client information
- Liaise with airlines, hotels, and service providers for reservation coordination
- Assist in resolving booking issues or changes as needed
- Ensure all reservations comply with company policies and client needs
APPLY NOW!
- GCE 'O' Level or relevant diploma in Travel, Tourism, or related field preferred
- Previous experience in travel agency or customer service is an advantage
- Good communication and customer service skills
- Proficient in MS Office and reservation systems
Kindly apply through ANY of the following methods:
- Submit your application by clicking the APPLY button;
- Email your resume to . Please indicate #76052 on the email subject.
Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days . If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.
Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131
Senior Executive/ Assistant Reservations Manager (Hotel)
Posted today
Job Viewed
Job Description
Job Description
1) Reservations Management:
Oversee the daily operations of the Reservations Department to ensure efficient functioning and guest satisfaction.
Create, update, and manage room reservations through the Property Management System (PMS).
Ensure accurate and timely entry of reservation data, including special requests and room allocations.
Promote upselling techniques among Reservations Agents to maximize hotel revenues.
Resolve any booking issues or discrepancies professionally and promptly.
Train subordinates on all aspects of reservations operations, focusing on accuracy and customer service excellence.
Ensure the team manage group bookings in collaboration with the Sales Manager to ensure efficient operations.
Perform any additional duties as assigned by the Superior or management.
2) Revenue Management:
Maintain and manage PMS and Synxis CRS etc for rate loading, close-outs, occupancy monitoring, and inventory control.
Manage channel distribution and optimize online sales performance, including performance on the brand website.
Collaborate with OTA market managers to enhance online business conversion rates and responsible to achieve online targets
Work with the marketing communications manager on SEM, SEO, and SMM campaigns to drive brand awareness and business conversion.
Assist in achieving maximum room rates, yield management, and conversion rates.
Monitor the reservation process to ensure accurate application of room types, market codes, source codes, and rate codes.
Ensure clear communication of current rates, packages, and promotions with the front office team
Ensure the reservation team to manage block allotments to ensure timely loading and release.
Oversee "no-show" reservations, implementing appropriate charging procedures.
Process deposits, post charges, and accurately document billing instructions within the hotel system.
Ensure accurate routing of payments to company accounts and proper allocation of package elements.
Communicate policies on payment, guarantees, cancellations, and no-shows to guests effectively.
Ensure all commissions payable are accurately calculated and submitted to finance in a timely manner.
Support the Revenue Head in providing direction, leadership, and training for team members to close performance gaps and achieve departmental objectives.
Job Requirements
Diploma / Bachelor’s Degree in Business Management, Finance or relevant experience.
Strong understanding of revenue management principles and practices.
Excellent communication and interpersonal skills.
Strong organizational skills with attention to detail.
Ability to lead and motivate team members effectively.
Problem-solving skills and ability to handle guest complaints professionally.
Accuracy of reservation data and processing.
Revenue generated through upselling and effective management.
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