44 Hotel Groups jobs in Singapore

hotel operations manager

Singapore, Singapore $42000 - $72000 Y XIN WANG MANPOWER

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Job Description

  • Train housekeepers on cleaning and maintenance tasks
  • Oversee staff on a daily basis
  • Check rooms and common areas, including stairways and lounge areas, for cleanliness
  • Schedule shifts and arrange for replacements in cases of absence
  • Establish and educate staff on cleanliness, tidiness and hygiene standards
  • Motivate team members and resolve any issues that occur on the job
  • Respond to customer complaints and special requests
  • Monitor and replenish cleaning products stock including floor cleaner, bleach and rubber gloves
  • Participate in large cleaning projects as required
  • Ensure compliance with safety and sanitation policies in all areas

Requirement:

Able to work independently

Able to work on weekends

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Hotel Operations Specialist

Singapore, Singapore beBeeLeadership

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Job Description

Key Engineer Position

The Assistant Chief Engineer role is a critical component of the hotel's Engineering & Maintenance Department, reporting directly to the Director of Engineering. This position requires strong leadership skills and technical expertise to ensure the safe, efficient, and sustainable operation of all hotel facilities and systems.

Main Responsibilities
  • Oversee and coordinate the daily work of the Departmental Maintenance and Preventive Maintenance teams to guarantee smooth hotel operations.
  • Develop, implement, and monitor preventive maintenance programs for guest rooms, public areas, back-of-house, and all critical engineering systems.
  • Ensure optimal energy performance and system efficiency by overseeing the Building Management System (BMS).
  • Lead and support the hotel's sustainability initiatives, including achieving and maintaining BCA Green Mark certification.
Additional Key Responsibilities
  • Monitor utility consumption (electricity, water, gas) and implement cost-effective energy and water conservation measures.
  • Guarantee proper waste management and environmental practices align with corporate ESG goals.
  • Conduct regular inspections to identify maintenance needs, potential hazards, and opportunities for sustainable improvements.
  • Respond promptly to emergencies (e.g., power outages, fire alarms, equipment failures) and act as Incident Controller or key support in crisis management.
  • Manage departmental operational expenses, capital expenditures including energy efficiency projects, equipment upgrades, and procurement of sustainable solutions.
  • Liaise with regulatory authorities to ensure compliance with workplace safety, environmental, and statutory requirements.
  • Prepare reports on Audits, Energy savings, Sustainability performance, and Green Mark progress for management review.
  • Train and mentor Duty Engineers, Technicians, and team members in energy-saving practices, sustainability awareness, and emergency response.
  • Collaborate with hotel management and other departments to integrate sustainability into daily operations and guest experience.

Requirements:

  • Degree in Mechanical, Electrical, or Building Services Engineering (or equivalent).
  • Minimum 5-7 years' experience in hotel engineering/facilities management, with at least 2 years in a leadership supervisory role.
  • Strong technical knowledge of building systems, preventive maintenance planning, and energy management practices.
  • Familiarity with BCA Green Mark framework and sustainability reporting requirements.
  • Proven ability to demonstrate, lead and motivate both Maintenance and Preventive Maintenance teams.
  • Strong crisis management, problem-solving, and decision-making skills under pressure.
  • Excellent communication and interpersonal skills for collaboration with colleagues, vendors, and regulatory bodies.
  • Knowledge of workplace safety, fire safety codes, and statutory compliance.
  • Willingness to work shifts, weekends, and be on standby duty as required.
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Hotel Operations Manager

Singapore, Singapore beBeeOperations

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Job Description

Job Description

We are seeking a highly skilled Hotel Operations Manager to oversee the day-to-day operations of our front office. The successful candidate will be responsible for ensuring hotel guests receive exceptional customer service and ensuring seamless hotel operations.

Key Responsibilities:
  • Oversee the reception, night audit, and concierge teams to ensure maximum efficiency and productivity.
  • Maintain effective control and planning of all aspects of the front office department, including guest registration, telephone services, and concierge service.
  • Manage staff-related issues, including performance management, employee engagement, and HR matters.
  • Evaluate training and development efforts aimed at front office personnel and monitor results to increase productivity and performance goals.
  • Monitor room sales, manage over-booking situations, and develop plans to increase occupancy and average room rate through walk-ins and up-selling at the front desk.
  • Ensure credit limits are maintained and that all credit cards are authorized.
  • Conduct regular staff briefings to ensure all team members are aware of their roles and responsibilities.
Requirements

To be successful in this role, you will need:

  • Excellent leadership and customer service skills.
  • Able to work in a fast-paced environment.
  • At least 3 years of experience in a similar position or equivalent capacity in the hotel industry.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for career growth and professional development.

How to Apply

If you are a motivated and experienced hotel operations professional looking for a new challenge, please submit your application.

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Hotel Operations Manager

Singapore, Singapore beBeeOperations

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Job Description

The Chief Steward role is a key leadership position responsible for maintaining high standards of cleanliness and hygiene in hotel kitchens, stewarding areas, and back-of-house facilities.

Key responsibilities include:

  • Team Management : Assign duties to team members, provide clear instructions, and manage work schedules to ensure efficient operations.
  • Financial Management : Prepare payroll and overtime reports, uphold high standards of personal cleanliness and professional deportment.
  • Maintenance and Sanitation : Conduct training sessions, maintain equipment budgets, and ensure compliance with sanitation and health regulations.
  • Vendor Management : Manage contracts with external vendors and coordinate special cleaning schedules as needed.

In addition to these responsibilities, the ideal candidate will have strong leadership, interpersonal, and training abilities, a service-oriented attitude, attention to detail, and the ability to perform effectively under high-pressure situations.

A collaborative team builder and motivator, proactive, self-driven, and results-focused, with a professional appearance and grooming at all times.

Required Skills:

  • Strong written and spoken English language skills
  • Basic understanding of local languages
  • Relevant experience in a similar capacity within a luxury hotel environment

Benefits:

  • Opportunity to work in a fast-paced, dynamic environment
  • Chance to develop leadership and management skills
  • Collaborative and supportive team environment

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career growth and advancement
  • A fun and dynamic work environment
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Hotel Operations Manager

Singapore, Singapore beBeefrontoffice

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Job Description

Front Office Manager Job Summary

We are seeking an experienced and skilled Front Office Manager to oversee the daily operation of our hotel(s).

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Hotel Operations Manager

Singapore, Singapore SSG HOTELS PTE. LTD.

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Job Description

Marriott Hotels:

• Duxton Reserve Singapore, Autograph Collection

• Maxwell Reserve Singapore, Autograph Collection

• The Vagabond Club, a Tribute Portfolio Hotel

• The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

• Yellow Pot, Anouska's (Duxton Reserve)

• Shikar, Cultivate Cafe, Isabel Bar, Officers' Mess Polo Bar (Maxwell Reserve)

• The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

• GupShup (The Serangoon House)

Garcha Group Benefits:

• As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

• As an associate of a Marriott hotel, you have access to the "Global Learning + Development" tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

• Comprehensive health insurance plan at subsidised corporate rates

• 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

• 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

JOB SUMMARY

Supports the successful execution of all operations in Duxton Reserve hotel operations departments (may include Front Office, Business Center, Recreation/Health Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Ensures that standards and procedures are being followed. Leads specific team while assisting with meeting or exceeding property goals.

CORE WORK ACTIVITIES

Supporting Operations Team

• Ensures that goals are being translated to the team as they relate to guest tracking and productivity.

• Understands employee and guest satisfaction results and communicates game plans to address need areas and expand on the strengths.

• Assists in ensuring that the team has the capabilities to meet expectations.

• Leads by example demonstrating self-confidence, energy and enthusiasm.

• Assists employees in understanding guests' ever-changing needs and expectations, and exceeding them.

Supporting Property Operations Function(s)

• Follows property specific second effort and recovery plan.

• Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms, comment cards and guest letters.

• Takes proactive approaches when dealing with employee concerns.

• Extends professionalism and courtesy to employees at all times.

• Communicates/updates all goals and results with employees.

• Meets at least semi annually with staff on a one-to-one basis.

• Assists/teaches the team scheduling against guest and hours/occupied room goals.

• Performs hourly job functions as needed.

Managing and Monitoring Activities that Affect the Guest Experience

• Provides excellent customer service by being readily available/approachable for all guests.

• Takes proactive approaches when dealing with guest concerns.

• Extends professionalism and courtesy to guests at all times.

• Responds timely to customer service department request.

• Ensures all team members meet or exceed all hospitality requirements.

Assisting in Managing Profitability

• Assists in performing required annual Quality audit with GM.

• Ensures a viable key control program is in place.

• Understands financial statements, sales and activity reports, and other performance data.

Conducting Human Resources Activities

• Interviews and assists in making hiring decisions.

• Receives hiring recommendations from team supervisors.

• Ensures orientations for new team members are thorough and completed in a timely fashion.

Other Tasks

• Any other tasks as assigned by management.
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Hotel Operations Leader

Singapore, Singapore beBeeLeadership

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Job Description

Experience the magic of Disney in a unique and dynamic work environment.

About the Role

This senior leadership position plays a pivotal role in ensuring the smooth operation of our hotel services on board our cruise ships.

The ideal candidate will possess exceptional leadership skills, operational expertise, and a passion for delivering exceptional guest experiences.

  • Serve as home base support for Hotel Operations and onboard leaders
  • Collaborate with department heads to achieve consensus and approval on standards, policies, and procedures
  • Connect and provide day-to-day support for multiple departments, including Housekeeping, Laundry, Wardrobe, Guest Services, Crew Services, Food and Beverage Services, and Retail, Photo, and Spa operations

You will also serve as the on-site leader in Singapore for meetings, representing Hotel Operations for localized projects.

This is an excellent opportunity to contribute to the success of our hospitality brand. If you have a passion for leadership and operational excellence, we encourage you to apply.

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Hotel Operations Manager

Singapore, Singapore beBeeExperience

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Job Description

Hotel Operations Manager

As a key member of our hotel team, you will play a pivotal role in ensuring the cleanliness and overall quality of our guests' experience. Your duties will include conducting daily briefings, attending management meetings, and coordinating the work of supervisory staff to ensure high standards are maintained.

  • Develop and implement effective schedules and work assignments for departmental staff.
  • Maintain a clean and organized work environment while upholding high levels of housekeeping service delivery.

Requirements:

  • A minimum of two years of relevant experience in hospitality or a related field.
  • Ability to work flexible shifts as required.
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Hotel Operations Manager

Singapore, Singapore beBeeOperations

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Job Description

Job Title: Hotel Operations Manager

The role of a Hotel Operations Manager is to oversee the smooth functioning of hotel operations, ensuring that all aspects of the business are running efficiently and effectively. The successful candidate will be responsible for managing the front office team, coordinating with other departments, and maintaining high standards of guest satisfaction.

To achieve this, the ideal candidate should possess excellent communication skills, be able to work well under pressure, and have a keen eye for detail. They should also be knowledgeable in supervisory functions, such as staff rostering, room assignment, and requisition orders.

In addition, the Hotel Operations Manager will be expected to maintain accurate records, ensure compliance with company policies and procedures, and contribute to the development of the hotel's overall strategy.


Requirements
  • A minimum Diploma in Hotels/Hospitality Management or equivalent qualification
  • Minimum 2 years' experience in the hospitality industry, preferably in 5-star hotels
  • Good interpersonal skills, effective multi-tasking, time management, and problem-solving skills
  • Knowledge in supervisory functions like staff rostering, room assignment, requisition order, basic training, and coaching
  • Able to perform shift work, including weekends and public holidays
  • Ability to use basic Microsoft Office applications - Word, Excel, PowerPoint
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Hotel Operations Expert

Singapore, Singapore beBeeFrontOffice

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Job Title: Front Office Manager

As a seasoned professional in hotel management, you will be responsible for overseeing all front office operations to ensure seamless and efficient service delivery. Your leadership skills will play a crucial role in training and guiding the front office team to maintain high standards of service excellence.

  • Oversee front office operations to guarantee smooth and efficient service delivery.
  • Lead and train the front office team to maintain high service standards.
  • Handle guest complaints and special requests to ensure guest satisfaction.
  • Create staff duty rosters and ensure adequate manpower coverage.
  • Coordinate communication and cooperation with other departments (e.g., Housekeeping, Maintenance).
  • Monitor check-in and check-out procedures for accuracy and efficiency.
  • Develop, implement, and enforce standard operating procedures (SOPs).
  • Manage room inventory and implement yield/revenue strategies.
  • Prepare regular operational reports and performance analyses.
  • Ensure overall guest experience aligns with the hotel's quality and service expectations.

Required Skills and Qualifications:

  • Fluent in both English and Chinese.
  • A minimum 3-5 years of relevant experience.

Benefits:

  • Leave entitlements: 10 days of annual leave, 1 day of birthday leave, medical leave (MC) and childcare leave (CCL) follow MOM regulations.
  • Medical benefits: Up to SGD 300 per year, applicable to general practitioners, TCM (Traditional Chinese Medicine), and dental services in Singapore.
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