6 Hotel Coordinator jobs in Singapore

The Supply Chain Assistant plays a vital role in maintaining the quality control and cost management of hotel operations. This position is responsible for receiving and handling all hotel deliveries, ensuring timely updates in the inventory management system, and analyzing inventory variances to implement corrective actions.

• Inventory Management: Receive and inspect all hotel deliveries, document and label them accordingly, and store them in a secure location. Post Goods Received Notes (GRNs) and ensure timely updates in the inventory management system for accurate stock tracking and reporting.
• Quality Control: Conduct regular inventory counts for all hotel departments, reconcile physical stock with system records, and investigate any discrepancies in counts, usage, or value.
• Cost Management: Analyze inventory variances, identify root causes, and recommend corrective actions to reduce losses and improve cost efficiency. Prepare and update daily, weekly, and monthly cost reports for management review.

• Education: A Secondary School

The ideal candidate for this role will have a strong background in hotel maintenance and be able to work independently to ensure the smooth operation of our facilities.

Responsibilities include conducting routine rounds to identify and address any issues, performing repairs and maintenance tasks as needed, and providing technical support to guests and internal teams.

• Key Responsibilities:
• Conduct regular inspections of hotel facilities to identify potential issues and take proactive measures to prevent problems from arising
• Perform routine maintenance and repairs on mechanical and electrical equipment, audio visual systems, and other building services
• Provide technical assistance and guidance to guests and internal teams as needed
• Collaborate with shift technicians to ensure seamless execution of work orders and requests
• Respond to emergencies and crises in a timely and effective manner
• Requirements:
• At least 3-5 years of experience in hotel maintenance or a related field
• Demonstrated knowledge of M&E systems, preferably including air conditioning and electrical systems
• Able to analyze problems and provide feasible solutions under pressure
• Excellent communication and team leadership skills
• Familiarity with MS Office and basic IT skills
• Benefits:
• Night Shift Allowance - $10 per shift
• Opportunities for career advancement and professional development
• A supportive and dynamic work environment

We are seeking a detail-oriented and organized Hotel Reservation Officer to join our team. As a key member of our reservations department, you will be responsible for responding promptly to room reservation inquiries via email and/or phone, handling credit card information and charges for all prepaid reservations securely, coordinating and communicating with operations regarding guest special requests to ensure a smooth check-in process, inputting and updating reservation information accurately into the system, managing corporate, airline, and group bookings effectively, following up and monitoring advance deposits or prepayments, assisting in promoting and upselling rooms to increase revenue, and managing "no shows" and coordinating with the Front Office on applicable charges.

This is a great opportunity for someone who enjoys working in a fast-paced environment and has excellent interpersonal and communication skills. If you are a team player who can multi-task and possess time-management skills, we want to hear from you!

• Key Responsibilities:
• Respond promptly to room reservation inquiries via email and/or phone.
• Handle credit card information and charges for all prepaid reservations securely.
• Coordinate and communicate with operations regarding guest special requests to ensure a smooth check-in process.
• Input and update reservation information accurately into the system.
• Manage corporate, airline, and group bookings effectively.
• Follow up and monitor advance deposits or prepayments.
• Assist in promoting and upselling rooms to increase revenue.
• Manage "no shows" and coordinate with the Front Office on applicable charges.

• NITEC or higher qualification.
• Relevant working experience in a similar position within the hospitality industry.
• Excellent interpersonal and communication skills.
• Ability to multi-task and possess time-management skills.
• Familiarity with using Opera Cloud is advantageous.

Kindly submit your application by clicking the APPLY button below.

The successful candidate will be responsible for maintaining efficient front desk operations, ensuring seamless day-to-day functions and upholding brand standards.

• Collaborate with management to ensure operational efficiency and consistency in delivering exceptional guest experiences
• Provide guidance and coaching to team members to enhance their skills and knowledge
• Work closely with other business units to meet guest expectations and drive sales growth
• Demonstrate commitment to guest safety and satisfaction by participating in emergency response procedures and contributing to a positive work environment

• Relevant degree in Hospitality or Tourism Management
• Minimum 5 years' experience as a team leader in Front Office/Guest Relations within a hotel environment
• Excellent leadership, communication, and interpersonal skills
• Able to work independently and collaboratively as part of a high-performing team
• Proficiency in Microsoft Office applications – Word, Excel, PowerPoint
• Flexibility to work varied shifts, including weekends and public holidays

• Front Office Management
• Leadership Development
• Microsoft Office Proficiency
• Interpersonal Communication
• Team Leadership
• Guest Experience Management
• Emergency Response Planning
• Tourism Industry Knowledge
• Excel Data Analysis
• Wellbeing Support

• Clean and maintain rooms, public areas, and back-of-house spaces to ensure a clean and comfortable environment for guests.
• Supervise and coordinate the work of housekeeping staff, providing guidance and support as needed.
• Conduct regular inspections to ensure that all areas meet our high standards of cleanliness and quality.
• Respond promptly to guest requests and concerns, resolving issues efficiently and effectively.
• Work collaboratively with other departments to ensure seamless operations and exceptional guest experiences.