1918 Hospitality jobs in Sembawang

We are seeking a Hospitality Ambassador to join our team at Tanjong Beach Club, where you will be the first point of contact for our guests and set the tone for their experience.

The successful candidate will be responsible for managing reservations, ensuring seamless guest experiences, and delivering exceptional service. This role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.

• Manage reservations and ensure efficient table allocation.

• Respond to guest inquiries and requests in a timely manner.

• Welcome guests warmly and address them by name, recognizing special occasions and personalizing their experience.

• Assign guests to designated seats as per seating plan.

• Initiate regular checks on guests to ensure their needs are met.

• Request feedback from guests and relay it to the manager on duty.

• Assist in maintaining a strong guest profile database and engaging with guests in the database.

We offer a dynamic and fun-loving work environment, excellent career growth opportunities, and a comprehensive benefits package. Our team is passionate about providing exceptional service and creating memorable experiences for our guests.

• Direct transport to the restaurant from Harbourfront MRT.

• A 5-day work week.

• A defined career growth plan to develop yourself.

• A comprehensive benefits package.

Job Overview

This is a Restaurant Service Position . The successful candidate will be responsible for providing exceptional customer service and ensuring a high-quality dining experience for guests.

This position is responsible for providing a variety of services associated with pantry operations, inventory management, and food service support. The role involves performing general duties to ensure the efficient running of client hospitality services.

• Adhere to client policies and procedures, maintaining high standards of cleanliness and organization in pantries and conference rooms.
• Provide exceptional customer service, ensuring that clients receive a

Servicing Excellence at its Best

Maintaining a high standard of customer service is crucial in this role. To achieve this, you will be responsible for ensuring all customers receive a welcoming and friendly experience from the moment they enter our establishment.

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• Maintain cleanliness and organization of dining areas, workstations, and other areas of the restaurant to ensure a pleasant atmosphere for customers.
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• Prepare tables according to established standards, ensuring that every table setting is perfect for guests.
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• Take accurate food and beverage orders from customers, using communication skills to clarify any doubts or special requests.
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• Communicate order details to the kitchen staff in a clear and concise manner, ensuring seamless execution of orders.
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• Deliver food and beverages to customers promptly, maintaining a warm and friendly demeanor throughout the service process.
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• Inspect cutlery, dishes, and glasses for cleanliness and presentation before serving them to customers.
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• Arrange table settings, including linens, glassware, and silverware, to create an inviting ambiance for guests.
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• Maintain the overall tidiness of the dining area, ensuring that it remains clean and organized throughout the shift.
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• Support team members in achieving their goals and contribute to a positive working environment by being approachable and helpful.
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• Perform opening, mid-shift, or closing duties as assigned by management to ensure smooth operation of the restaurant.
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Requirements and Qualifications

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• Excellent communication and interpersonal skills to provide exceptional customer service.
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• Ability to maintain a high level of energy and productivity throughout the shift.
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• Friendly and welcoming demeanor when interacting with customers.
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• Basic knowledge of restaurant operations and procedures.
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• Ability to work well under pressure and adapt to changing situations.
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Benefits

As a valued member of our team, you can look forward to:

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• A competitive salary and benefits package.
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• Opportunities for career growth and professional development.
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• A supportive and inclusive work environment.
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• The chance to work with a dynamic and dedicated team.
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Additional Information

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please submit your application today!

Supervisor Job Description

At our establishment, we strive to create memorable experiences for our guests. As a supervisor, you will play a key role in making this happen.

• Leading service operations is crucial in delivering excellent guest experiences.
• We look for individuals who build and maintain strong relationships with our guests.
• Order taking and menu description require attention to detail and product knowledge.
• Up-selling products is essential in increasing revenue and providing value to our guests.
• Maintaining high levels of guest satisfaction is critical in driving repeat business.
• Improving procedures and systems ensures efficiency and effectiveness in our operations.
• Conducting training and ensuring standard operating procedures (SOPs) are followed is vital in developing our team members.

We seek candidates who:

• Go above and beyond to make a positive impact on our guests' day.
• Are thoughtful and kind, upholding high standards of hospitality.
• Take ownership of outcomes and drive solutions to challenges.
• Are ever-curious and always learning, seeking opportunities for growth and development.

Our commitment to our people includes medical and insurance coverage, employee dining discounts, celebrations for key milestones, and one month sabbaticals for long-service individuals.

Job Title: Hospitality Manager

About the Role:

We are seeking a highly skilled and experienced hospitality manager to join our team. As a key member of our management team, you will be responsible for overseeing the daily operations of our hotel's in-room dining service.

Main Responsibilities:

• Develop and implement strategies to meet and exceed guest expectations and standards.
• Manage day-to-day operations, including scheduling, staff performance, and inventory control.
• Collaborate with chefs to review and refresh menu offerings as needed.
• Coach and motivate staff to deliver exceptional service and promote a positive work environment.
• Participate in regular hygiene audits and implement improvements as necessary.

Requirements:

• Proven experience in a similar role or equivalent position in the hospitality industry.
• Excellent leadership and communication skills.
• Ability to work effectively in a fast-paced environment.
• Degree in Hospitality Management or related field (desired).

Benefits:

This is an excellent opportunity to join a dynamic team and advance your career in the hospitality industry. We offer competitive salary and benefits packages, professional development opportunities, and a collaborative work environment.

Contact Information:

Please submit your resume and cover letter to us at your earliest convenience. We look forward to hearing from you!

We are seeking a highly motivated and skilled individual to assist in maintaining the cleanliness and organization of our facilities.

Key responsibilities will include:

• Performing daily cleaning tasks, including dusting, vacuuming, and sanitizing surfaces
• Restocking supplies and amenities in guest rooms and public areas
• Assisting with laundry and linen services

Requirements for this role include:

• Previous experience in housekeeping or a related field
• Strong attention to detail and ability to work independently
• Ability to lift 25 pounds and stand for long periods

Benefits of this position include:

• A competitive hourly rate
• Opportunities for career advancement and professional growth
• A dynamic and supportive work environment

At our modern all-American diner located by the bay, you will be part of a dynamic team that takes pride in grooming the next generation of hospitality leaders. We are passionate about shaping the city through our industry and develop career paths around the individual.

We build training modules both in-house and out, design incentives and recognition programmes to ensure good work always pays off, and have been recognised as a Human Capital Partner with the Ministry of Manpower.

• Prepare beverages for guests following standard recipes and procedures
• Collaborate with other bartenders to run bar service operations
• Engage with guests to build long-term relationships and increase bar spending
• Understand and be proficient in product offerings
• Maintain bar service operations

• We look for people who go above and beyond to make someone else's day
• Thoughtful and kind individuals who uphold high standards
• Outcomes-driven individuals who drive solutions
• Ever-curious and always learning individuals

We are seeking an exceptional Front Office Manager to join our dynamic team. This is a unique opportunity to lead and inspire a talented group of professionals in the hospitality industry.

The successful candidate will be responsible for overseeing the day-to-day operations of the front office, ensuring seamless guest experiences, and driving revenue growth through effective management of room inventory and rates.

This role requires a strong leader who can motivate and empower their team members to deliver exceptional service, maintain high levels of guest satisfaction, and meet or exceed departmental targets.

• Leadership : Proven ability to lead and motivate teams to achieve excellent results.
• Communication : Excellent communication and interpersonal skills, with the ability to effectively communicate with guests, colleagues, and other stakeholders.
• Problem-Solving : Strong problem-solving and analytical skills, with the ability to identify and resolve issues quickly and efficiently.
• Time Management : Ability to prioritize tasks and manage time effectively to meet deadlines and deliver results.

• Competitive Salary : We offer a competitive salary package that reflects your value to the organization.
• Opportunities for Growth : As a member of our team, you will have opportunities to develop new skills, take on new challenges, and advance your career.
• Benefits Package : We offer a comprehensive benefits package that includes medical, dental, and vision insurance, as well as a 401(k) plan and paid time off.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.