126 Hospitality Services jobs in Singapore

The Catering Services Manager is responsible for overseeing the planning, coordination, and execution of all catering operations to ensure excellent service delivery, customer satisfaction, and compliance with food safety standards. This role involves managing staff, liaising with clients, maintaining budgets, and ensuring smooth day-to-day operations of the catering department.

• Operations Management
  
  Oversee daily catering operations, including food preparation, delivery, and service.
  
  Ensure adherence to hygiene, health, and safety regulations (NEA, SFA, MOM standards).
  
  Manage inventory, procurement, and cost control.
• Client & Event Management
  
  Liaise with clients to understand catering needs and customize menus/services accordingly.
  
  Plan and coordinate catering for corporate functions, events, and regular contracts.
  
  Handle customer feedback and resolve service issues promptly.
• Team Leadership
  
  Supervise, train, and motivate catering staff to deliver high-quality service.
  
  Prepare staff schedules and allocate resources effectively.
  
  Ensure compliance with company policies and service standards.
• Financial & Administrative Duties
  
  Monitor catering budgets, quotations, and invoicing.
  
  Track KPIs and prepare operational reports for management review.
  
  Negotiate with suppliers for best pricing while ensuring quality standards.

• Education & Experience
  
  Diploma/Degree in Hospitality, Food & Beverage Management, Business Administration, or related field.
  
  Minimum 3–5 years of experience in catering management, F&B operations, or hospitality industry.
  
  Proven track record in managing large-scale catering events and contracts.
• Skills & Competencies
  
  Strong leadership, organizational, and communication skills.
  
  Customer-oriented with excellent interpersonal skills.
  
  Knowledge of food hygiene, safety standards, and regulatory requirements in Singapore.
  
  Ability to handle multiple projects, work under pressure, and meet deadlines.
  
  Proficiency in MS Office and catering management software is an advantage.
• Other Requirements
  
  Flexibility to work on weekends, public holidays, and irregular hours as required by events.
  
  Physically fit to manage operational duties (where required).

The Catering Services Manager is responsible for overseeing the planning, coordination, and execution of all catering operations to ensure excellent service delivery, customer satisfaction, and compliance with food safety standards. This role involves managing staff, liaising with clients, maintaining budgets, and ensuring smooth day-to-day operations of the catering department.

• Operations Management
  Oversee daily catering operations, including food preparation, delivery, and service.
  Ensure adherence to hygiene, health, and safety regulations (NEA, SFA, MOM standards).
  Manage inventory, procurement, and cost control.
• Client & Event Management
  Liaise with clients to understand catering needs and customize menus/services accordingly.
  Plan and coordinate catering for corporate functions, events, and regular contracts.
  Handle customer feedback and resolve service issues promptly.
• Team Leadership
  Supervise, train, and motivate catering staff to deliver high-quality service.
  Prepare staff schedules and allocate resources effectively.
  Ensure compliance with company policies and service standards.
• Financial & Administrative Duties
  Monitor catering budgets, quotations, and invoicing.
  Track KPIs and prepare operational reports for management review.
  Negotiate with suppliers for best pricing while ensuring quality standards.

• Education & Experience
  Diploma/Degree in Hospitality, Food & Beverage Management, Business Administration, or related field.
  Minimum 3–5 years of experience in catering management, F&B operations, or hospitality industry.
  Proven track record in managing large-scale catering events and contracts.
• Skills & Competencies
  Strong leadership, organizational, and communication skills.
  Customer-oriented with excellent interpersonal skills.
  Knowledge of food hygiene, safety standards, and regulatory requirements in Singapore.
  Ability to handle multiple projects, work under pressure, and meet deadlines.
  Proficiency in MS Office and catering management software is an advantage.
• Other Requirements
  Flexibility to work on weekends, public holidays, and irregular hours as required by events.
  Physically fit to manage operational duties (where required).

We are seeking an experienced and skilled Catering Operations Supervisor to join our team. As a key member of our catering operations, you will be responsible for ensuring the timely and efficient delivery of catering services to event venues.

• Assist in the planning, coordination, and execution of catering events, including menu planning, equipment setup, and staff management.
• Verify and endorse all incoming products and raw materials, maintaining quality control standards and adhering to food safety regulations.
• Contribute to the preparation and design of menus, focusing on high-quality presentation and taste, and ensure compliance with nutritional guidelines and dietary restrictions.
• Assist in the preparation, washing, peeling, chopping, and cutting of ingredients, adhering to safety and sanitation regulations and promoting a clean and hygienic environment.
• Clean and maintain kitchen equipment and tools, promoting a clean and hygienic environment and ensuring compliance with safety and sanitation standards.
• Monitor portion control to meet customer requests and minimize waste, while ensuring compliance with safety and sanitation standards and adhering to financial protocols.
• Maintain a positive and professional approach when interacting with customers, resolving issues promptly and professionally and providing exceptional customer service.

• Leadership skills to manage and motivate teams.
• Familiarity with inventory management systems and practices.
• Ability to work effectively in a fast-paced environment and adapt to changing priorities.
• Excellent communication and interpersonal skills.
• Knowledge of food safety regulations and protocols.

Join to apply for the Guest Services Executive (Restaurant) role at Pullman Hotels & Resorts

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Company Description

Our World is Your Playground. A world-class lifestyle hotel in the heart of Orchard Road, where playfulness meets peak performance; creativity meets innovation; business meets sucess. At Pullman Singapore Orchard, we don't do ordinary. Pioneering and stylish, guests can push their boundaries in 326 guestrooms and suites, trend setting F&B outlets and immersive relaxtion zone; not to mention the happening lobby. Challenging the status quo, we are redefining hospitality with seamless, fun, cool and smart interactions.

Company Description

Our World is Your Playground. A world-class lifestyle hotel in the heart of Orchard Road, where playfulness meets peak performance; creativity meets innovation; business meets sucess. At Pullman Singapore Orchard, we don't do ordinary. Pioneering and stylish, guests can push their boundaries in 326 guestrooms and suites, trend setting F&B outlets and immersive relaxtion zone; not to mention the happening lobby. Challenging the status quo, we are redefining hospitality with seamless, fun, cool and smart interactions.

Job Description

The Restaurant & Bar Executive is responsible for providing prompt and professional F&B service to Hotel’s guests and assisting the management of all aspects of the Restaurant & Bar, Meeting Space, Swimming Pool functions, in accordance with operation standards. Assist to implement and maintains a service and management philosophy, which serves as a guide to respective staff.

Outlet Operations

• Coordinate and assist in opening/closing duties and ensure that all settings are completed according to standards and procedures prior to the start of operations.
• Assist management to supervise junior team members and casual labour under his/her leadership/section and to ensure that all tasks assigned/required in the outlet are carried out on time and according to instruction and departmental standards.
• Take and record restaurant reservations/cancellations in accordance to departmental standards. Reconfirm reservations through phone calls or email on a daily basis.
• Take food and beverage orders according to guest’s requirements and preferences.
• Deliver food & beverage services in accordance to departmental standards and procedures.
• Ensure that all food & beverage are serve according to LQA service standard.
• Up-sell and promote food and beverage offers at every available opportunity in order to maximize sales revenue.
• Cross sell other dining venue when outlet is full.
• Remember individual guest’s names and their preferences to extend a personalized service.
• Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP)
• Collect food and beverage supply requisition, ensure that the stock collected is as per requisition
• Handle guests’ complaints and comments tactfully and efficiently. Report any complaints, incidents or other irregularities to management
• Supervise and assist in assigned work station’s activities and oversee the operation of outlet in the absence of management
• Assist other Food & Beverage outlets with their operations during peak times or when required
• Deliver and support outlet to achieve exceptional LQA Standards in the outlet
  
  

• Secondary / High school education
• Additional certification(s) in Food & Beverage will be an advantage
• Good reading, writing and oral proficiency in English language
• Ability to speak other languages and basic understanding of local languages will be an advantage
• Minimum 2 years of relevant experience in a similar capacity
• Working knowledge of MS Excel, Word, & PowerPoint
  
  

• Good communication skills and ability to engage guests in conversations
• Service oriented with an excellent eye for details
• Ability to work effectively and contribute in a team
• Self-motivated and energetic
• Well-presented and professionally groomed at all times

• Seniority level Entry level

• Employment type Full-time

• Job function Other
• Industries Hospitality

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Join to apply for the Guest Services Executive (Restaurant) role at Pullman Hotels & Resorts

Join to apply for the Guest Services Executive (Restaurant) role at Pullman Hotels & Resorts

Get AI-powered advice on this job and more exclusive features.

Company Description
Our World is Your Playground. A world-class lifestyle hotel in the heart of Orchard Road, where playfulness meets peak performance; creativity meets innovation; business meets sucess. At Pullman Singapore Orchard, we don't do ordinary. Pioneering and stylish, guests can push their boundaries in 326 guestrooms and suites, trend setting F&B outlets and immersive relaxtion zone; not to mention the happening lobby. Challenging the status quo, we are redefining hospitality with seamless, fun, cool and smart interactions.

Company Description
Our World is Your Playground. A world-class lifestyle hotel in the heart of Orchard Road, where playfulness meets peak performance; creativity meets innovation; business meets sucess. At Pullman Singapore Orchard, we don't do ordinary. Pioneering and stylish, guests can push their boundaries in 326 guestrooms and suites, trend setting F&B outlets and immersive relaxtion zone; not to mention the happening lobby. Challenging the status quo, we are redefining hospitality with seamless, fun, cool and smart interactions.
Job Description
The Restaurant & Bar Executive is responsible for providing prompt and professional F&B service to Hotel’s guests and assisting the management of all aspects of the Restaurant & Bar, Meeting Space, Swimming Pool functions, in accordance with operation standards. Assist to implement and maintains a service and management philosophy, which serves as a guide to respective staff.
Outlet Operations

• Coordinate and assist in opening/closing duties and ensure that all settings are completed according to standards and procedures prior to the start of operations.
• Assist management to supervise junior team members and casual labour under his/her leadership/section and to ensure that all tasks assigned/required in the outlet are carried out on time and according to instruction and departmental standards.
• Take and record restaurant reservations/cancellations in accordance to departmental standards. Reconfirm reservations through phone calls or email on a daily basis.
• Take food and beverage orders according to guest’s requirements and preferences.
• Deliver food & beverage services in accordance to departmental standards and procedures.
• Ensure that all food & beverage are serve according to LQA service standard.
• Up-sell and promote food and beverage offers at every available opportunity in order to maximize sales revenue.
• Cross sell other dining venue when outlet is full.
• Remember individual guest’s names and their preferences to extend a personalized service.
• Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP)
• Collect food and beverage supply requisition, ensure that the stock collected is as per requisition
• Handle guests’ complaints and comments tactfully and efficiently. Report any complaints, incidents or other irregularities to management
• Supervise and assist in assigned work station’s activities and oversee the operation of outlet in the absence of management
• Assist other Food & Beverage outlets with their operations during peak times or when required
• Deliver and support outlet to achieve exceptional LQA Standards in the outlet
  

• Secondary / High school education
• Additional certification(s) in Food & Beverage will be an advantage
• Good reading, writing and oral proficiency in English language
• Ability to speak other languages and basic understanding of local languages will be an advantage
• Minimum 2 years of relevant experience in a similar capacity
• Working knowledge of MS Excel, Word, & PowerPoint
  

• Good communication skills and ability to engage guests in conversations
• Service oriented with an excellent eye for details
• Ability to work effectively and contribute in a team
• Self-motivated and energetic
• Well-presented and professionally groomed at all times

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Hospitality

Referrals increase your chances of interviewing at Pullman Hotels & Resorts by 2x

Get notified about new Service Executive jobs in Singapore, Singapore .

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Job Description :

1. Organize and delegate specific tasks and responsibilities to cleaners and team leaders for hotel room cleaning

activities. Make sure that all cleaners follow the established cleaning procedures and standards.

2. Experience in operating equipment used for cleaning hotel rooms and providing training to cleaners as needed.

3. Oversee and track the use of cleaning supplies to prevent or reduce waste and misuse.

4. Provide daily updates to the operations manager regarding the job site and serve as the primary point of

contact for addressing any complaints or feedback from hotel guests.

5. Inspect hotel rooms after cleaning to ensure they meet the hotel's cleanliness standards.

Job Requirements :

1. A minimum of 3 years of relevant experience in the hotel room cleaning industry.

2. A positive work attitude and strong work ethic are essential, along with physical fitness to handle tasks such as

working at heights and lifting up to 20 kg.

3. Willingness to work on weekends and public holidays, with the ability to alternate between morning and

afternoon shifts each week, and to work overtime as needed.

4. Proficient in basic office software and willing to handle paperwork tasks.

5. Requires long hours of standing and the ability to work in a fast-paced environment.

6. Able to communicate in English and Mandarin for effective daily communication with team members.

• **We regret to inform that only shortlisted candidates with relevant experience will be contacted**

Job Description :

1. Organize and delegate specific tasks and responsibilities to cleaners and team leaders for hotel room cleaning

activities. Make sure that all cleaners follow the established cleaning procedures and standards.

2. Experience in operating equipment used for cleaning hotel rooms and providing training to cleaners as needed.

3. Oversee and track the use of cleaning supplies to prevent or reduce waste and misuse.

4. Provide daily updates to the operations manager regarding the job site and serve as the primary point of

contact for addressing any complaints or feedback from hotel guests.

5. Inspect hotel rooms after cleaning to ensure they meet the hotel's cleanliness standards.

Job Requirements :

1. A minimum of 3 years of relevant experience in the hotel room cleaning industry.

2. A positive work attitude and strong work ethic are essential, along with physical fitness to handle tasks such as

working at heights and lifting up to 20 kg.

3. Willingness to work on weekends and public holidays, with the ability to alternate between morning and

afternoon shifts each week, and to work overtime as needed.

4. Proficient in basic office software and willing to handle paperwork tasks.

5. Requires long hours of standing and the ability to work in a fast-paced environment.

6. Able to communicate in English and Mandarin for effective daily communication with team members.

• **We regret to inform that only shortlisted candidates with relevant experience will be contacted**

This role offers a unique opportunity to gain hands-on experience in the hotel's housekeeping department.

• Provide exceptional guest room services by ensuring cleanliness and presentation meet high standards.
• Maintain public areas, including corridors and common spaces, to provide a welcoming environment for guests.
• Assist with inventory management of housekeeping supplies and linens, ensuring timely restocking and minimal waste.
• Collaborate with colleagues to enhance the overall guest experience, leveraging suggestions and feedback to drive continuous improvement.

Essential Competencies:

• A strong work ethic, with a focus on attention to detail and time management.
• The ability to work effectively in a team environment, fostering strong relationships with colleagues and external partners.
• Excellent communication skills, enabling clear and respectful interactions with guests and internal stakeholders.
• A willingness to learn and adapt, with a flexible approach to tasks and priorities.

Job Overview:

The Guest Service Assistant, Porter is a key role that requires exceptional service skills to deliver an outstanding experience for our guests. The successful candidate will be responsible for providing top-notch customer service, ensuring a smooth and efficient stay for our valued guests.

• Collaborate closely with the Front Office team to provide excellent service to guests.
• Establish strong rapport with in-house and long-staying guests, offering assistance as needed.
• Respond efficiently and tactfully to guests' requests and enquiries, including information about hotel facilities and services.
• Manage guest baggage storage, as well as the delivery of parcels and correspondence.
• Maintain accurate records by updating the movements log for all porter duties.

Key Responsibilities:

• Deliver exceptional customer service and ensure a positive experience for our guests.
• Assist with luggage and ensure it is stored securely.
• Collaborate with the Front Office team to ensure seamless communication and service.
• Maintain accurate records and update the movements log regularly.

• Front Office experience preferred.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Basic computer skills and knowledge of Microsoft Office.
• Attention to detail and ability to multitask.

Benefits:

• Opportunity to work in a dynamic and growing organization.
• Chance to develop your skills and expertise in a supportive and collaborative environment.
• Competitive compensation and benefits package.