What Jobs are available for Hospitality & Tourism in Singapore?

As the Guest Services Officer, you will be responsible for the operational efficiency of all reception and instant service areas during shift. Accountable for the service delivery of those areas to ensure guests receive a consistent luxury experience. You will be required to coordinate with all other departments within the hotel to ensure that a seamless guest experience is consistently delivered.
As a colleague of InterContinental Singapore Robertson Quay, you will be part of a team that embodies this philosophy, delivering exceptional service and elevating hospitality to new heights. If you believe in our values and want to be part of something truly special, we want you on our team!
**Your Day-to-Day**
**Financial Returns**
+ To be fully conversant with the facilities, services and special promotions offered by the hotel and to pass this information on to the guest to maximize sales
+ To have a full working knowledge of the IHG Rewards and Ambassador programs and its benefits taking every opportunity to enroll new members
+ Maintain comprehensive knowledge of standard reservation procedures
+ Ensure all charges are correctly posted to guests' bills following the standard procedures
+ Deal with cash and credit transactions in accordance with the hotel and company policy and ensure that any discrepancies are reported immediately
+ Maintain cashier float and ensure accurate daily report of all money received
+ Be aware of the hotel availability and of every opportunity to maximize room revenue
+ Be aware of the hotel in-room dining menu and of every opportunity to maximize F&B revenue
+ To be fully involved in IHG Rewards and InterContinental Ambassador program enrolments and achieving Upsell revenue
+ Gain understanding of the departmental goals and financial targets and support management team in achieving these targets
+ Works with superior in the operations of the reception desk and instant service desk
+ Recycles whenever and where-ever possible and enforces cost saving measures
**People**
+ Comply with Standard Operating Procedures and guidelines provided by InterContinental Brand Standard Guidelines
+ Comply with company grooming standards and lead by example
+ Communicate to his/her superior any difficulties, guest comments and other relevant information.
+ Communicate with IRD and culinary team to deliver guest order in a timely and professional manner
+ Communicate with Concierge team to ensure all taxi booking, luggage assistance and newspaper request are being follow up
+ Communicate with Housekeeping team to ensure all housekeeping related requests are being follow up
+ Communicate with Engineering team to ensure all engineering related request are being follow up
+ Attend and participate in daily briefings, training sessions and other meetings as scheduled
+ Ability to work as part of a diverse team with colleagues from different viewpoints, culture and countries
+ Actively develop positive and effective communication between Front Desk team and all other operational departments
+ Ensure proper handover procedures are followed in the transferring of all relevant information daily
+ Perform other duties as assigned
**Guest Experience**
+ Demonstrate service attributes in accordance with industry expectations and company standards including:
+ - Being attentive to guests
+ - Accurately and promptly fulfilling guests' requests
+ - Anticipate guests' needs and acknowledge guest preferences
+ - Maintain high level of knowledge which affects guest experience
+ - Always greeting guests in a friendly and helpful manner and attempting to learn and use guests' name at every given opportunity
+ Ensure that guests depart from the hotel with a positive impression of the hotel services
+ Get assistance from Front Office Executive/Supervisor to attend to guests' complaints, inquiries and requests in the absence of the Duty Manager if he/she is unable to assist
+ Assist guests and escort them to locations within the hotel at their request
+ Maintain knowledge of special programs and events in the hotel to recognize and respond to guests' needs
+ Remain up-to-date with current Hotel information to be able to provide information to guests
+ Ensure high recognition of IHG Rewards Club and Ambassador Members to achieve optimal scores in Heartbeat program and other Guest Satisfaction surveys
+ Take personal interest and pride to ensure that the front office area is kept clean and in an orderly state always
+ Maintain Responsibility in attending to guests' request of using service of safety box always
+ Register all arrivals per established procedures
+ Anticipate guests needs and to be aware of all written and spoken requests and to carry out these requests in a courteous and helpful manner
+ Ensure all messages received for guests are passed on as accurately and quickly as possible
+ Ensure a sound knowledge of the local area and its history, places of interest and ongoing special events.
+ Ensure all guests receive a fast, efficient and friendly service following the InterContinental Brand Standard Guidelines and the Standard Operating Procedures of the hotel
**What we need from you**
Diploma or Degree or equivalent in Hotel Management / Hospitality He/ She must be able to speak fluent English. Other languages welcomed too.
This job requires ability to perform the following:
+ Frequently standing up for a long period
+ Carrying or lifting items
+ Handling various objects
+ Using a keyboard to operate various property management and reservations systems, etc.
+ Communication skills are utilized for a significant amount of time when interacting with others; demonstrating ability to interact with guests, employees and third parties that reflects highly on the hotel, the brand and the Company
+ Reading and writing abilities are utilized often when completing paperwork and management reports, interpreting results, giving and receiving instructions, and training
+ Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently
+ Problem solving, reasoning, motivating, organizational and training abilities are used often.
+ Ability to travel to attend workshops, specialized training and/or certifications, etc.
+ May be required to work nights, weekends, and/or holidays
+ Ability to work on rotating shifts
We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It's what connects every colleague in all IHG® hotels.
Each IHG® hotel brand delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills.
+ **True Attitude:** being caring, wanting to make positive difference, and building genuine connections with guest
+ **True Confidence:** having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay
+ **True Listening:** focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs
+ **True Responsiveness:** is about providing guests with what they need, and doing so in a timely and caring manner
There's so much more to the job than we can capture here. It's simply about creating great experiences, doing the right thing and understanding people.
**What We Offer**
We'll reward your hard work with a competitive salary and a comprehensive benefits package - including generous room and dining discounts, exceptional training opportunities and a strong support for your ongoing career development.
Join us and you'll become part of the global IHG family - and like all families, all our individual team members share some winning characteristics. As a team, we work better together - we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit to find out more about us.
IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

As Chief Concierge, you are the heart of our guests' first impressions and the storyteller of their stay. You will lead the Concierge team in delivering genuinely memorable experiences from the moment our guests arrive. Your role is to ensure every request, enquiry, and interaction is met with warmth, precision, and a deep understanding of what exceptional service means. As a trusted brand ambassador, you will cultivate strong relationships with both internal colleagues and external partners to anticipate needs and create seamless, enriching guest journeys. Just as important as the guest experience is the culture you build within your team - through mentorship, training and engagement, you will inspire a group that consistently delivers excellence, reflecting the soul of our hotel.
At InterContinental Hotels & Resorts® , we believe in Inspiring Incredible - both within our teams and in every guest experience. With a global, cultured mindset paired with deep local expertise, we bring our unique personalities to every interaction, creating authentic and memorable moments. Our success is driven by passionate individuals who understand hospitality inside and out. We perform at our best by fostering a culture of excellence, engagement, and well-being - because when we invest in ourselves, we deliver exceptional experiences. We fuel innovation by embracing diverse perspectives, leading to creative and forward-thinking solutions. And we stand out because of our unique culture, setting us apart in the industry.
As a colleague of InterContinental Singapore Robertson Quay, you will be part of a team that embodies this philosophy, delivering exceptional service and elevating hospitality to new heights. If you believe in our values and want to be part of something truly special, we want you on our team!
**YOUR DAY TO DAY**
**People**
+ Foster an engaged, collaborative, and high performing Concierge and Bell Services team by clearly communicating daily priorities, service expectations, and long-term objectives.
+ Supervise and lead the Concierge and bell team, ensuring all colleagues deliver prompt service, professional attention, and personal recognition that enhances the guest journey.
+ Take full ownership of the lobby and front-of-house guest experience, ensuring the team is well-equipped with the tools, training and local insights needed to deliver exceptional, seamless service from arrival to departure.
+ Strategically manage day-to-day staffing needs, including scheduling and task assignments, in alignment with occupancy forecasts, VIP movements, seasonal fluctuations, and business demands.
+ Support night operational team by ensuring proper checks are conducted on guest messages and expected arrivals, enabling a consistent and smooth overnight experience.
+ Provide hands-on mentoring, coaching, and real-time feedback to foster individual growth, resolve conflicts and enhance overall team morale and performance.
+ Educate and train all team members in compliance with local laws, health and safety regulations, hotel policies and service excellence standards - including areas such as guest interaction, cash handling, security, and emergency procedures.
+ Ensure every team member is confident in recommending hotel facilities, services, local attractions, and personalised guest experiences, supported by robust training and access to updated information.
+ Work closely with Front Office Manager to uphold team and departmental performance through:
+ Preparing and implementing structured induction programmes for new hires.
+ Conducting on-the-job training with consistent monitoring and documentation of progress.
+ Providing timely input into performance appraisals, probation reviews and development plans.
+ Ensuring all new colleagues attend IHG Orientation and InterContinental Singapore Robertson Quay Property Orientation within the first month of employment.
+ Coaching, counselling and disciplinary matters (where required) in line with company standards.
+ Regularly review upcoming weekly, monthly, and annual business outlooks to prepare the team to seize opportunities and proactively address potential challenges.
+ Identify and cultivate high-potential talent within the team, creating meaningful development pathways that support succession planning and long-term career growth.
+ Collaborate within Front Office Department, and cross-functionally with Housekeeping, Restaurant and Bar Service as well as Kitchen, Sales, and with external partners (e.g. transport providers, tour operators, and dining venues) to deliver a seamless and holistic guest experience.
+ Maintain a visible presence in the lobby during peak periods, leading by example and creating genuine connection with guests and colleagues alike.
+ Serve as a brand ambassador by consistently upholding the hotel's service values, culture, and identify through every interaction and decision.
**Financial**
+ Contribute to the development and management of the Concierge operational budget, ensuring alignment with departmental and overall hotel financial targets.
+ Assist the Front Office Manager in the preparation, monitoring and delivery of departmental financial performance, maintaining full awareness of budget goals and cost-saving initiatives.
+ Ensure cost-conscious decision-making in key areas such as transportation arrangements, floral services, luggage handling, guest amenities, and outsourced vendors.
+ Support hotel-wide cost control by managing labour scheduling in line with occupancy forecasts and anticipated guest activity, ensuring both efficiency and service quality.
+ Drive revenue opportunities by actively promoting the hotel's additional offerings such as Publico Ristorante, the Residence, Room Service and Club InterContinental.
+ Contribute to revenue generation through tour, attraction, and transportation bookings, while ensuring commissions and arrangements align with hotel standards.
+ Partner with vendors and service providers to negotiate quality services at optimal value, ensuring guest satisfaction while managing spend.
+ Monitor and report variances in guest service-related expenses, identifying trends and proposing proactive improvements.
+ Manage financial transactions, including Cash Floats (if applicable), in strict accordance with hotel policies and procedures.
+ Promote sustainability by enforcing recycling practices and cost-saving measures across Concierge operations.
**Guest Experience**
+ Leads the delivery of personalised and memorable guest experiences by anticipating needs, managing preferences, and providing thoughtful, tailored recommendations with warmth and professionalism.
+ Ensure all Concierge colleagues are empowered with up-to-date, knowledge of hotel services, local attractions, transportation, medical support, cultural highlights and events.
+ Demonstrate and role-model key service behaviours, including attentiveness, prompt response, anticipatory service and consistent guest recognition.
+ Ensure all guests experience a warm, seamless arrival and sincere farewell. Maintain a welcoming, well-presented lobby, driveway, and Concierge area that reflects the hotel's identify and brand standards.
+ Coordinate and execute guest requests accurately and efficiently, fostering a guest-first mindset across the team.
+ Maintain strong visibility in the lobby, supporting the team in delivering prompt service and meaningful guest engagement.
+ Build rapport quickly and naturally, with cultural sensitivity and awareness, ensuring each interaction is meaningful.
+ Proactively manage all guest-related communication and services including mail, messages, deliveries and courier arrangements, while upholding privacy and service protocols.
+ Oversee proper handling and security of guest keys and sensitive Front Office materials in accordance with hotel policies.
+ Maintain in-depth knowledge of local service and activities - from sightseeing to spa appointments - to fulfil guest requests effectively and promptly.
+ Establish and maintain trusted partnerships with vendors such as florists, ticket agents, limousine services, and restaurants to deliver consistent service excellence.
+ Act on guest feedback from surveys, reviews and audits, responding with empathy and service recovery while driving continuous improvement.
+ Celebrate service wins and regularly recognize exceptional efforts within the team to establish motivation and service standards.
**Responsible Business**
+ Support the implementation of IHG's Responsible Business initiatives by developing and promoting programmes aligned with corporate social responsibilities goals.
+ Regularly review and update daily operational practices to ensure ongoing efforts to minimise hotel's environmental impact.
+ Support and drive full compliance in Brand Standards and Human Resources audit requirements.
+ Ensure strict adherence to all hotel and company's policies and procedures.
+ Maintain compliance with all applicable laws, rules, regulations, standards, and with emphasis on food hygiene and responsible service of alcohol.
**ACCOUNTABILITY**
As the face of the Concierge team, and lobby experience, the Chief Concierge holds full accountability for the performance, guest satisfaction, and operational excellence of Concierge and Bell Services. This role supervises, schedules and directs all Concierge and Bell colleagues, ensuring coverage and productivity align with occupancy forecast while balancing team well-being, vacation planning and operational efficiency. The Chief Concierge also supports night operational colleagues by ensuring proper checks on guest messages and expected arrivals, maintaining seamless overnight services. As the hotel's central source of knowledge, this role is pivotal in driving departmental contributions to both soft and hard hotel performance metrics, ensuring alignment with business goals while upholding brand representation. Whether serving residents, tourists or local visitors, the Chief Concierge ensures every guest receives prompt, informed and exceptional service. Reporting directly to the Front Office Manager, this role is essential to full-service hotels and represents a critical touchpoint for delivering memorable, seamless, and culturally informed guest experiences.
what we need from You
+ Minimum four years' experience in an upscale hotel or equivalent environment in a Concierge or related guest services discipline, with at least one year in a leadership role.
+ Ideally a member of Les Clefs d'Or, demonstrating high standards, professionalism and strong industry connections.
+ Fluent in both spoken and written English; proficiency in other languages is a strong advantage.
+ Excellent verbal and written communication skills, essential for guest engagement, reporting and team training.
+ Solid understanding of luxury service protocols, guest expectations, and the ability to deliver personalised and anticipatory service.
+ Demonstrates cultural sensitivity and professionalism in interacting with guests from diverse backgrounds.
+ Capable of managing unexpected guest situations discreetly and calmly, including emergencies and special requests.
+ Strong relationships with local vendors, service providers, and venues to secure priority access and unique guest experiences.
+ In-depth knowledge of the local area, including cultural insights, attractions, dining, entertainment, transportation, and points of interest.
+ Creative mindset with a pulse on current local trends, happenings, and exclusive experiences in Singapore.
+ Familiarity with hotel operations and coordination within sections under Front Office and with other departments (Housekeeping, Restaurant and Bar Service as well as Kitchen, Sales, Finance, et cetra) for seamless service delivery.
+ Computer literate, proficient in Microsoft Office (Words, Excel, Outlook), and capable of using property management and reservation systems.
+ Strong administrative, organizational, and follow-up skills; able to multitask and perform well under pressure.
+ Strong organizational and time-management skills with meticulous attention to detail and a commitment to excellence.
+ Positive attitude, approachable personality, and a strong sense of team spirit and leadership.
+ Proactive, eager to learn, and capable of thriving in a fast-paced, dynamic environment.
+ Comfortable with frequent standing in lobby and front desk areas; may involve lifting or carrying items and handling various materials.
+ Must be able to work a flexible schedule, including nights, weekends, and public holidays as required.
**WHAT WE OFFER**
We'll reward your hard work with a competitive salary and a comprehensive benefits package - including generous room and dining discounts, exceptional training opportunities and a strong support for your ongoing career development
Join us and you'll become part of the global IHG family - and like all families, all our individual team members share some winning characteristics. As a team, we work better together - we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit ( to find out more about us.
IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

What's the job?
Manage and supervise the housekeeping and laundry operation to ensure product quality standards are met and that optimum service is provided to hotel guests according to hotel or company business objectives. Accountable for safety, service and execution of the consistent Holiday Inn Express guest experience.
**Your day-to-day**
+ Participate in the preparation of the annual departmental operating budget and financial plans. Monitor budget and control expenses with a focus on increasing productivity.
+ Maintain proper inventory levels, managing cost per room for supplies and labour (example: bed & bath linen reuse and laundry operation).
+ Inspect VIP rooms and public areas to ensure furnishings, guest rooms/suites, equipment, linens, and public areas are clean and in good repair to meet guest satisfaction.
+ Ensure monthly room IHG Way of Clean audits are conducted and housekeeping employees are achieving set targets.
+ Manage day-to-day staffing requirements, plan and assign work, and establish performance and development goals for employees. Provide mentoring, coaching and regular feedback to help manage conflict and improve employee performance.
+ Educate and train all employees in compliance with governmental and safety regulations. Ensure staff is properly trained and has the tools and equipment to carry out job duties.
+ Promote teamwork and quality service through daily communication and coordination with other department heads.
+ May assist with deep cleaning projects and/or assist housekeeping staff during high volume periods.
+ Ensure staff in housekeeping annual leave and public holiday leave are cleared as per schedule.
+ Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction.
+ Maintain procedures for security of lost and found items.
+ Close liaison with Engineering department on Preventive Maintenance Management (PPM program daily).
+ To carry out monthly checklist for guest room condition and status in terms of furnishing and fittings.
+ Prepare daily room allocation report for room attendants.
+ Manage daily, monthly & quarterly cleaning checklist.
+ Perform other duties as assigned. May also serve as manager on duty.
**What we need from you**
Leading the Housekeeping team in Singapore's leading select service hotel. Responsible for the cleanliness and upkeep of the hotel (442 guest rooms), Great Room dining space, Rooftop swimming pool and fitness facilities and onsite DIY laundry.
+ Minimum diploma or equivalent
+ 2 years' related experience including some supervisory training
+ A positive and keen to learn attitude
+ Must be proficient in written and spoken English and with good communication skills
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

**Your day-to-day**
+ Be the warm welcome that kicks off a memorable guest experience
+ Multi-Faceted Duties - Trained to be able to carry out multiple roles within the hotel such as Front Desk, Club InterContinental and Concierge
+ Front Desk - Delivery of efficient check-in and check-out procedures as per Standard Operating Procedures with True Hospitality and genuine interest in our Guests. Handle cash and credit card transactions. Take and manage guest bookings, up-selling opportunities and sharing of experiences to enrich their stay experiences.
+ Uniformed Services - Working Better Together with Uniformed Services Team in providing guests with prompt service, professional attention and personal recognition with excellent local knowledge. Provide information pertaining to all hotel services, local places of interests, restaurants, doctors, sightseeing tours and any other information likely to be of the interest to guests
+ Club InterContinental - Assists in delivering the Club InterContinental stay and dining experience with the guidance of Butler & Club InterContinental Manager. Working Better Together with Culinary team in ensuring that Club InterContinental dining experiences are delivered as per Brand standards.
+ Executing upon key butler responsibilities across all facets of the guest experience; performed with an intuitive and anticipative service sequence with flair. 
+ Ensures complete resolution of guest feedback and thoroughness in recording of feedback and preferences of all guests.
+ Key point of contact for Guests across guest journey (pre arrival, during stay and post departure).
+ Supports in all Front Office & F&B relevant department and works closely with all section within the hotel in ensuring a most seamless delivery of all guest experiences across the Hotel.
+ Responsible for maintaining inventory levels, maintenance and general upkeep of equipment and operating supplies.
+ Build and maintain positive relationships with all internal customers and guests in order to exceed their needs. 
+ Conducts shift briefings to ensure hotel activities, events and operational requirements are known on the day's schedule. Attends Group Pre-conference with Operational and Sales Leads, manage group room allocations, handles group arrivals and departures in the absence of Rooms Controller.
+ Check, responds/action all emails in a professional and timely manner in the absence of Rooms Controller. Handles IHG Rewards Club and non-members' room allocation, ensures rooms are assigned according to preferences in the absence of Rooms Controller
+ Schedule and regularly conducts routine inspections of area under his/her control and guest rooms prior to arrival.
+ Controls and monitors departmental costs on an ongoing basis to ensure performance against Hotel's rolling forecast and official budget. 
+ Communicates closely and regularly with Housekeeping Coordinator on room status; Arrange/prepare site inspection rooms for Sales & Marketing on a daily basis and coordinates with Engineering and Housekeeping on PMM (Preventive Maintenance) daily on the blocking and releasing after completion in the absence of Rooms Controller.
+ Elevating Guest Experience - Deliver our Loyalty Experience by acknowledging our IHG Reward Club and InterContinental Ambassadors; tailoring our Club InterContinental guests experience in person, emails, or on the phone. Stay one step ahead of guests' needs - record and act on preferences, handle messages, requests, questions and concerns proactively. Be a trusted contact for all guests. Assist Guests with all requests; from accommodation billing to local knowledge, and basic problem handling to take care of their stay
+ Driving Results - Supports Department in delivering to departmental targets of upselling revenue and Loyalty enrolment. Delivers genuine guest experiences with True Hospitality.
+ Leading Others - Supervises and directs Guest Experience Ambassadors. Reports to Duty Manager and supports other departments at peak periods. Cooperate and communicates with other hotel departments as required.
+ Develops, oversees, mentors and coaches all associates and interns functionally.
+ Upholding of safety and security of our Guests and Colleagues at the Workplace in line with Hotel's Emergency Response procedures and security guidelines.
**What we need from you**
+ Strong eye for detail and delivery of service excellence across all operational facets of the guest experience.  
+ Communication skills - guests will need to come to you with concerns as well as compliments, so you'll be easy to talk to
+ Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories
+ Fluency in the local language - extra language skills would be great, but not essential
+ Literate and tech-savvy - you will need a good grasp of reading, writing, basic maths and computers
+ Advanced Front Office Opera PMS knowledge and upselling skills
+ Appreciation for Food & Beverage offerings, and provision of excellent Food & Beverage service standards with food handling certification
+ Flexibility - night at times, weekend and holiday shifts are all part of the job
+ You will have a tertiary or a diploma qualification. A college or university degree would be a bonus, but not essential
+ Experience - You have spent at least two years in a front desk or guest service supervisory position
+ Strength - sometimes you will need to lift, push and pull big objects up to 50lbs (23 kg). This can involve bending and kneeling
+ May be required to work nights, weekends, and/or holidays.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

Join our team as **Room Attendant** in **InterContinental Singapore Robertson Quay** . You'll have ambition, talent and obviously, some key skills. Reporting to the Executive Housekeeper, we're looking for someone who:
+ is hospitable and enjoys providing assistance to guests in cleaning of guest room
+ is a great team player responsible for the operations in Housekeeping department
+ is willing to go the "Extra Mile" in order to exceed guests' expectation
+ is able to work on a rotating roster
In return for your hard work, you can look forward to a highly competitive salary and benefits package - including:
+ 5-days work week
+ Duty Meal
+ Birthday Off
+ Learning and Development Opportunities
+ Medical Benefit
+ Dental/ Optical/ Health Screening Benefit
+ Insurance Coverage
+ Special Employee rate at all IHG Hotels worldwide
What's more, because your career will be as unique as you are, we'll give you all the tailored support you need to make a great start, be involved and grow.
And because the InterContinental Hotels & Resorts brand belongs to the IHG® family of brands, you'll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 5800 hotels in over 100 countries around the world.
So whoever you are, whatever you love doing, bring your passion to the InterContinental Hotels & Resorts brand and IHG and we'll make sure you'll have room to be yourself. Find out more about joining us today by going to careers.ihg.com
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

Join our team as our **Bell Captain / Bellboy** in **InterContinental Singapore Robertson Quay** . You'll have ambition, talent and obviously, some key skills. We're looking for someone who:
**Your day to day**
Under the general direction of the Chief Concierge, you will be an ambassador of the hotel who will offer our discerning guests with an unforgettable luxury experience ensuring the highest standard of service and professionalism at all times.
+ Demonstrate service attributes in accordance with industry expectations and company standards including;
+ Being attentive to guests
+ Accurately and promptly fulfilling guests' requests
+ Anticipate guests' needs
+ Maintain high level of knowledge which affects guest experience
+ Greet guests at all times in a friendly and helpful manner and attempts to learn and use guests' name at every opportunity
+ Maintain a high level of product and local knowledge
+ Knowledgeable of the events of the day and of daily Hotel activities
+ Ensure a sound knowledge of the local area regarding history, places of interest and special events including directions to key point of interests
+ Take personal interest and pride to ensure that the Bell Service area, hotel entrance and storage area are kept clean and clear of litter and in an orderly state at all times
+ Welcome guests at the main entrance, offering the greeting appropriate to the time of day taking note of repeat guests and IHG Rewards Club and Ambassador members
**What we need from you**
High School or Vocational Certificate in Hotel Administration, Hotel Management or equivalent, with 6 months' experience in guest service or customer service, or an equivalent combination of education and experience.
Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company. Able to read and write English.
**What we offer**
In return for your hard work, you can look forward to a highly competitive salary and benefits package - including:
+ 5-days work week
+ Duty Meal
+ Birthday Off
+ Learning and Development Opportunities
+ Medical Benefit
+ Dental/ Optical/ Health Screening Benefit
+ Insurance Coverage
+ Special Employee rate at all IHG Hotels worldwide
What's more, because your career will be as unique as you are, we'll give you all the tailored support you need to make a great start, be involved and grow.
And because the InterContinental Hotels & Resorts brand belongs to the IHG® family of brands, you'll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 6000 hotels in over 100 countries around the world.
So whoever you are, whatever you love doing, bring your passion to the InterContinental Hotels & Resorts brand and IHG and we'll make sure you'll have room to be yourself. Find out more about joining us today by going to careers.ihg.com
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

**Additional Information**
**Job Number**
**Job Category** Management Development Programs/Interns
**Location** Singapore Regional Office, 2 Harbourfront Place #06-08, Singapore, Singapore, Singapore, VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
At Marriott International, you have the opportunity to grow in your career, work with teammates that feel like family, and help make our world a better place. As the #1 leader in hospitality worldwide, a career with Marriott provides an open road to opportunity and growth.
**The Voyage Global Leadership Development Program**
**Voyage: Training tomorrow's leaders today**
Marriott International welcomes recent university graduates to experience the career development adventure of a lifetime and a world of leadership opportunities. Our global leadership development program, Voyage, propels participants on a mentored, learning-inspired journey to prepare you for a successful career. Voyage is a full-time, paid development program. As an associate and trainee, you'll build upon the skills you developed in school by participating in real world assignments.
**About the journey**
Voyage is an elite, award-winning program that provides a combination of hands-on, discipline-specific training and a leadership-focused curriculum. The program takes place at a Marriott International managed hotel, not a classroom, and is offered in 50+ countries. Voyage is available in the following disciplines:
+ Accounting & Finance
+ Culinary
+ Engineering
+ Event Operations
+ Event Planning
+ Food & Beverage Operations
+ Human Resources
+ Revenue Management
+ Rooms Operations
+ Sales & Marketing
+ Information Technology
+ Residences
When you join Voyage, you gain access to Marriott's senior leaders and coaches and have many opportunities to stand out. You'll participate in mini-rotations across the disciplines to learn firsthand how to manage various hotel functions and to connect with current and former Voyage participants through our social collaboration tools. Voyage is a 18 months full-time program. You'll immediately be immersed in our rich culture and portfolio of global brands to learn how Marriott sets the standard of industry excellence.
**The experience you'll gain**
Voyage participants learn by doing! You'll be fully immersed in the day-to-day operations of a hotel. If accepted into this elite program, you will:
+ Cultivate customer relationships
+ Be a champion for innovation within the organization
+ Get exposure to managing projects & people
+ Improve processes & pitch new initiatives through your Voyage project
+ Take on special projects that will draw upon all your training
**Destination: Marriott leadership**
You'll participate in management meetings and collaborate with Voyage participants worldwide. You'll be expected to solve challenges, as well as offer ideas and innovative solutions. You will also have an opportunity to provide feedback on your curriculum and have an impact on future Voyage hires' experiences. After graduation, you'll be well-prepared to pursue your passion and take on new challenges. Many program graduates are ready to step into a Marriott supervisory or entry-level management role right away, because the program has provided a foundation for future leadership.
**Ready to embark?**
To become a Voyage participant, you must have graduated from a university or hotel school within the past year. Other qualifications include:
+ Bachelors degree or equivalent higher level education required (Associates degree acceptable for Culinary)
+ Superior critical thinking & interpersonal communication skills
+ Ability to foster relationships & work collaboratively
+ Self-manage & be a self-starter
+ Real desire for personal & professional growth
+ Work authorization in the country you apply
Those currently enrolled in a college/university with an expected graduation date within 12 months of the date of application may also be considered.
**_Please note that the onboarding period may vary based on available positions. This application is for the 2025 Voyage Program intake. Additionally, please complete the video interview which you will be notified after successful application._**
**Want to learn more?**
Visit MarriottU.com
- voyager
_Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**Additional Information**
**Job Number**
**Job Category** Management Development Programs/Interns
**Location** Singapore Regional Office, 2 Harbourfront Place #06-08, Singapore, Singapore, Singapore, VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
At Marriott International, you have the opportunity to grow in your career, work with teammates that feel like family, and help make our world a better place. As the #1 leader in hospitality worldwide, a career with Marriott provides an open road to opportunity and growth.
**The Voyage Global Leadership Development Program**
**Voyage: Training tomorrow's leaders today**
Marriott International welcomes recent university graduates to experience the career development adventure of a lifetime and a world of leadership opportunities. Our global leadership development program, Voyage, propels participants on a mentored, learning-inspired journey to prepare you for a successful career. Voyage is a full-time, paid development program. As an associate and trainee, you'll build upon the skills you developed in school by participating in real world assignments.
**About the journey**
Voyage is an elite, award-winning program that provides a combination of hands-on, discipline-specific training and a leadership-focused curriculum. The program takes place at a Marriott International managed hotel, not a classroom, and is offered in 50+ countries. Voyage is available in the following disciplines:
+ Accounting & Finance
+ Culinary
+ Engineering
+ Event Operations
+ Event Planning
+ Food & Beverage Operations
+ Human Resources
+ Revenue Management
+ Rooms Operations
+ Sales & Marketing
+ Information Technology
+ Residences
When you join Voyage, you gain access to Marriott's senior leaders and coaches and have many opportunities to stand out. You'll participate in mini-rotations across the disciplines to learn firsthand how to manage various hotel functions and to connect with current and former Voyage participants through our social collaboration tools. Voyage is an 18-month full-time program. You'll immediately be immersed in our rich culture and portfolio of global brands to learn how Marriott sets the standard of industry excellence.
**The experience you'll gain**
Voyage participants learn by doing! You'll be fully immersed in the day-to-day operations of a hotel. If accepted into this elite program, you will:
+ Cultivate customer relationships
+ Be a champion for innovation within the organization
+ Get exposure to managing projects & people
+ Improve processes & pitch new initiatives through your Voyage project
+ Take on special projects that will draw upon all your training
**Destination: Marriott leadership**
You'll participate in management meetings and collaborate with Voyage participants worldwide. You'll be expected to solve challenges, as well as offer ideas and innovative solutions. You will also have an opportunity to provide feedback on your curriculum and have an impact on future Voyage hires' experiences. After graduation, you'll be well-prepared to pursue your passion and take on new challenges. Many program graduates are ready to step into a Marriott supervisory or entry-level management role right away, because the program has provided a foundation for future leadership.
**Ready to embark?**
To become a Voyage participant, you must have graduated from a university or hotel school within the past year. Other qualifications include:
+ Bachelors degree or equivalent higher level education required (Associates degree acceptable for Culinary)
+ Superior critical thinking & interpersonal communication skills
+ Ability to foster relationships & work collaboratively
+ Self-manage & be a self-starter
+ Real desire for personal & professional growth
+ Work authorization in the country you apply
Those currently enrolled in a college/university with an expected graduation date within 12 months of the date of application may also be considered.
**_Please note that the onboarding period may vary based on available positions. This application is for the 2025 Voyage Program intake. Additionally, please complete the video interview which you will be notified after successful application._**
**Want to learn more?**
Visit MarriottU.com
- voyager
_Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**Additional Information**
**Job Number**
**Job Category** Management Development Programs/Interns
**Location** Singapore Regional Office, 2 Harbourfront Place #06-08, Singapore, Singapore, Singapore, VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
At Marriott International, you have the opportunity to grow in your career, work with teammates that feel like family, and help make our world a better place. As the #1 leader in hospitality worldwide, a career with Marriott provides an open road to opportunity and growth.
**The Voyage Global Leadership Development Program**
**Voyage: Training tomorrow's leaders today**
Marriott International welcomes recent university graduates to experience the career development adventure of a lifetime and a world of leadership opportunities. Our global leadership development program, Voyage, propels participants on a mentored, learning-inspired journey to prepare you for a successful career. Voyage is a full-time, paid development program. As an associate and trainee, you'll build upon the skills you developed in school by participating in real world assignments.
**About the journey**
Voyage is an elite, award-winning program that provides a combination of hands-on, discipline-specific training and a leadership-focused curriculum. The program takes place at a Marriott International managed hotel, not a classroom, and is offered in 50+ countries. Voyage is available in the following disciplines:
+ Accounting & Finance
+ Culinary
+ Engineering
+ Event Operations
+ Event Planning
+ Food & Beverage Operations
+ Human Resources
+ Revenue Management
+ Rooms Operations
+ Sales & Marketing
+ Information Technology
+ Residences
When you join Voyage, you gain access to Marriott's senior leaders and coaches and have many opportunities to stand out. You'll participate in mini-rotations across the disciplines to learn firsthand how to manage various hotel functions and to connect with current and former Voyage participants through our social collaboration tools. Voyage is a 18 months full-time program. You'll immediately be immersed in our rich culture and portfolio of global brands to learn how Marriott sets the standard of industry excellence.
**The experience you'll gain**
Voyage participants learn by doing! You'll be fully immersed in the day-to-day operations of a hotel. If accepted into this elite program, you will:
+ Cultivate customer relationships
+ Be a champion for innovation within the organization
+ Get exposure to managing projects & people
+ Improve processes & pitch new initiatives through your Voyage project
+ Take on special projects that will draw upon all your training
**Destination: Marriott leadership**
You'll participate in management meetings and collaborate with Voyage participants worldwide. You'll be expected to solve challenges, as well as offer ideas and innovative solutions. You will also have an opportunity to provide feedback on your curriculum and have an impact on future Voyage hires' experiences. After graduation, you'll be well-prepared to pursue your passion and take on new challenges. Many program graduates are ready to step into a Marriott supervisory or entry-level management role right away, because the program has provided a foundation for future leadership.
**Ready to embark?**
To become a Voyage participant, you must have graduated from a university or hotel school within the past year. Other qualifications include:
+ Bachelors degree or equivalent higher level education required (Associates degree acceptable for Culinary)
+ Superior critical thinking & interpersonal communication skills
+ Ability to foster relationships & work collaboratively
+ Self-manage & be a self-starter
+ Real desire for personal & professional growth
+ Work authorization in the country you apply
Those currently enrolled in a college/university with an expected graduation date within 12 months of the date of application may also be considered.
**_Please note that the onboarding period may vary based on available positions. This application is for the 2025 Voyage Program intake. Additionally, please complete the video interview which you will be notified after successful application._**
**Want to learn more?**
Visit MarriottU.com
- voyager
_Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.