884 Healthcare jobs in Choa Chu Kang
CRM Analyst/ Salesforce Administrator (Healthcare Industry) #HDC
Posted today
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Job Summary
The CRM Sr Analyst serves as the business unit lead in the function, design, and architecture of current and future CRM tools (primarily salesforce.com). This position also serves as the “go-to” for users and is the primary lead in the full range of change management, training, adoption, user consultation, and front-line support efforts for all field sales reps, sales managers, and corporate sales leaders in the area of CRM/Sales Force Effectiveness, conducting day-to-day user administration as required.
Principal Duties and Responsibilities
- Advise on best practices in application configuration, workflow, customizations, and data validation.
- Serve as a Subject Matter Expert and Champion in driving industry and process best practices in the evolution of the company’s Salesforce.com instance and CRM/SFE platform(s). Provide recommendations and assist in the creation of the Strategic Roadmap.
- Stay abreast of new Salesforce features and functionality and provide recommendations for process improvements and keep application users informed about system functionality and enhancements.
- Manage security, users, roles, profiles, groups, page layouts, queues, and other Salesforce.com setup options as needed for the Operations, Marketing, and Sales teams.
- Non-technical maintenance of Salesforce Sales Cloud, Service Cloud, and Marketing Cloud. Must maintain a high level of familiarity with other business application capabilities and scope definitions in order to make recommendations about potential integrations.
- Work with management and end-users to create and manage complex workflow rules, data validation, and triggers.
- Create and execute functional test scripts and risk/issue identification & mitigation approaches.
- Assist in the design and implementation of custom objects and advanced functionality.
- Perform mass uploads and updates of data as required: removing unnecessary fields and data; ensuring screens, fields, and workflow have accurate names and reflect current workflow.
- Deliver instructor-led in-person and virtual training sessions that are tailored to particular functional groups that relate directly to their day-to-day activities.
- Assess the effectiveness of training and adoption of the system/process.
- Responsible for front-line support of field users where the user needs training and coaching on existing functionality.
Expected Areas of Competence
- Must have experience in developing and implementing training and adoption of Salesforce.com in a rapid deployment timeline through face-to-face and remote/video conference methods.
- Strong project management and collaboration skills with the ability to lead a cross-functional team and build relationships with multiple stakeholders, both internally and externally with users ranging from executive to line level.
- Strong analytical and reporting skill set and customer focus.
- Strong communication skills in facilitation, listening, writing, and questioning.
- Experience incorporating adult learning principles, learning styles, and training-delivery platforms.
Education/Experience Requirements
- Bachelor’s degree required in Business, Computer Science, Information Systems, or other relevant field.
- Certified in Salesforce CRM system.
- 3 years of Salesforce experience preferred.
- Minimum of five (5) years of experience in developing and implementing instructor-led and e-learning programs for technology systems implementations.
- MBA or graduate degree preferred.
- Previous experience working in healthcare preferred.
Interested candidates please send a copy of your resume to
Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599
Human Resource Admin Assistant (Data Entry, Clerical. Backend Support, Healthcare Industry)
Posted today
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Job Description:
- Make phone calls to applicants to remind them to submit documents.
- Perform simple administrative duties such as data entry, scanning, filing, and printing.
- Handle inbound and outbound calls.
- Support and provide customer service via phone.
Requirements:
- Possess at least A Levels or Diploma in any field.
- Able to commit for at least 3 months.
- Able to commence work immediately or on short notice.
- No experience needed; full training will be provided.
- Keen interest in the healthcare/medical industry.
Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599
*Urgent* Executive Administrator (Healthcare Industry, Immediate, Data Entry, Backend Support)
Posted 3 days ago
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Duties include, but are not limited to:
- Providing administrative support to the department;
- Preparing written communications and reports;
- Drafting correspondence, schedules, memos, spreadsheets, PowerPoint presentations, and other documents from notes, dictation, and other sources;
- Proofreading and editing documents for accuracy and format; distributing documents as instructed; maintaining calendars; coordinating and scheduling meetings, training sessions, appointments, and making travel arrangements;
- Receiving and screening internal/external visitors/guests;
- Receiving, screening, and directing telephone calls to appropriate agency, department, or individuals; Providing information to callers; maintaining filing system, including establishing and updating files, sorting, grading, verifying, filing and retrieving office documentation;
- Other administrative roles when assigned
Job Requirements:
- Min. GCE A Level or Diploma in any field of studies
- Excellent communication skills is a must
- Meticulous and able to handle numbers is a must
Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599
Human Resources Executive/Assistant (Healthcare Sector)
Posted 3 days ago
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We are looking/hiring for a Human Resources Executive/Assistant to be outsourced to our client’s place.
Key Responsibilities:
- Plan and execute the organization's annual internal recognition platforms, such as awards ceremonies.
- Process claims for the organization's various awards.
- Provide support in reviewing the Standard Operating Procedures for the various awards.
- Assist in training requests from stakeholders.
- Execute administrative duties for the annual developmental training awards, supporting the organization's overall human resource strategic outcomes.
- Ensure prompt monitoring and timely reporting to key internal and external stakeholders.
Requirements:
- Diploma/Bachelor's Degree in any discipline with 1-2 years of relevant experience.
Recruit Express Pte Ltd
EA License: 99C4599
Senior Executive (Healthcare) - 1. Lab Info Systems 2. Clinical Informatics Lead 3. Ops Researc[...]
Posted 4 days ago
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Job Description
Role 1: Laboratory Information Systems
• Assist with the implementation of Laboratory Information System (LIS).
• Provide technical support, maintain for LIS in clinical lab.
• Maintain system upgrades and or new system installation.
• Work closely with the IT department to coordinate upgrades or installation of new testing for Hospital Information System (EMR) and LIS.
• Support integration of LIS with Hospital information system (EMR), external reference labs, and lab analytical instruments.
• Test reconciliation for all lab interfaces.
• Coordinate setup and modify orders, reference labs, test rules, and test panels.
• Support auto-verification in the clinical lab.
• Design and develop ad hoc reports for both medical and laboratory business purposes.
• Provide 24/7 support by phone calls, email or work order system, and resolve problems.
• Able to act on emergency, system downtime and give instruction to key operator to manage the lab operational task.
• Meet with departmental and section personnel to provide direct technical support for problem definition and/or project requirements including analysis, troubleshooting, and resolution of database and project development issues.
• Manage and monitor quality control for errors and flags as Quality Assurance activities.
• Provide recommendation and coordinate preparation of test and maintenance plans for existing procedures.
• Assist with development and maintenance of educational materials for LIS. Conduct training as needed. May lead formal and informal instruction on system software or functionality.
• Support laboratory daily billing reconciliation with SAP.
• Maintain Lab Intranet website, dashboard, in-house development software/application.
Role 2: Clinical Informatics Lead
• Work concurrently as a Process Analyst in the NGEMR (Next Generation Electronic Medical Record) Project Team as well as an Informatics Analyst in the Informatics Team.
• Be certified in assigned Epic application(s). Certification is expected within 2 months of hire. Travel to Verona, Wisconsin, USA is required.
• Configure, document, test, modify, maintain and support assigned Epic application(s).
• Maintain ongoing certification.
• Work collaboratively with the assigned Next Generation Electronic Medical Record Functional Group team.
• Work collaboratively with the Informatics Team in assigned user area(s).
• Plan and lead discovery sessions with user leads to define user needs and facilitate decision making on the most optimal way to utilize the system.
• Plan and lead workflow and content sessions with user leads to comprehensively document requirements and suggest adjustments or enhancements based on the latest system options and configurations.
• Analyze user requirements, research solutions, and design and timeline an application solution that meets user needs.
• Identify issues within assigned application(s) as well as interdependencies with other applications and proactively work to raise and resolve issues and interdependencies.
• Configure, build, and test application solution following Next Generation Electronic Medical Record principles and processes.
• Develop test scripts collaboratively with user leads, validate test data, analyze test results, identify problems and defects, recommend corrective actions, and resolve problems and defects.
• Communicate progress of tasks and activities to user leads, as well as provide regular updates, discuss problems and share solutions at Informatics Team and Department of Informatics meetings.
• Participate in training.
• Review, analyze and recommend implementation of release notes received from Epic Systems. Communicate upgrade and other changes to other members of the Informatics Teams.
• Provide application support to users.
• Work collaboratively with user leads and CMIO to develop and implement annual workplans.
• Participate and perform in other duties as assigned by CMIO.
• Comply with all MOH policies and instructions. Specifically to comply with all relevant clinical and patient data protection policies and instructions.
Role 3: Strategic Ops Research Analytics
• Apply analytical, statistical and operations research knowledge to transform data into insights to facilitate decision making, leading to the achievement of long term vision in providing effective and efficient healthcare services to the population.
Key Responsibilities and Duties
• Work with stakeholders across the organisation and cluster institutions to identify opportunities to leverage data to drive business solutions.
• Contribute or lead in delivering high quality end to end operations research and analytics solution to drive optimization and improvement of business strategies.
• Collaborate with different functional departments to operationalize models and monitor performance for models refinement over time.
• Carry out horizon scanning and research independently to identify new and apt areas where operations research and analytics can be applied.
• Perform and complete stretched tasks within tight deadlines when required.
• Participate in strategy formulation to enable and catalyze the department in meeting its KPIs.
• Statistical analysis and modeling to project workload for hospital services.
• Pre-operations dashboard development to enable performance monitoring and benchmarking.
• Reporting and dashboarding roadmap implementation covering planning for Enterprise Data Warehouse, organizational Business Intelligence platform and structure, and sustainability strategy.
• Hospital operations Discrete Event Simulation and Optimization to plan future hospital services and resources efficiently and propose future improvement post hospital opening.
• Data processing automations through programming and other tools to improve productivity.
If you are interested in the position, do kindly drop your most updated resume to .
Thank You.
R
Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
#J-18808-LjbffrHuman Resource Executive/ Executive Assistant (North, Healthcare, Training Provided) #HDC
Posted 4 days ago
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Job Description
Job Scope:
- Recruitment, Resignations & Terminations
- Communication with Workers
- Employee compensation & benefits, insurance policies (WICA, GHS, GPA, GMM)
- Payroll
- Job scope, Organisation Chart, SOPs
- Any other ad-hoc matters as requested by management
Requirements:
- Min Degree from a recognized university
- Office Hours/ 5 Days
- Excellent communication skills is a must
Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
#J-18808-LjbffrHuman Resource, Generalist, Healthcare, No experience needed #HVW
Posted 4 days ago
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Job Description
Singapore | Posted: Dec 13, 2024
Responsibilities
- Provide HR support, acting as the first point of contact for employees and managers
- Manage orientation and onboarding for new employees
- Be the local specialist providing hands-on labor law advice and support for the company
- Partner with HR Business Partners
- Partner with managers to understand and resolve issues
- Work with the business to develop proactive solutions to recurring team challenges
- Manage global HR project work and roll-out of HR initiatives
- Support processes through the employee life cycle including performance development, organizational change, and conduct issues
- Deliver training to support manager development
- Review HR processes and suggest changes to improve efficiency and scalability
- Complete regular audits and any necessary admin responsibilities
Requirements
- Min Dip / Deg in Human Resource/Business/ Other relevant field
- 2-3 years experience will be an advantage
- Able to work in a high-performance team
If you are interested in the position, please send your most updated resume to (Attn: Human Resource Executive)
Thank You.
Victoria Yam Wen Ting
R
Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
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Medical Records Officer, Data entry, Admin, Healthcare, No experience needed #HVW
Posted 5 days ago
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Main Responsibilities
- Handle public phone enquiries on medical reports requests
- Process medical report requests and follow up on medical report requests status
- Process duplication of medical records for patients
- Perform records management such as engage porter to deliver documents to patient care areas, archiving of document in e-MRO storage and tracing
- Sort and scan documents into the electronic medical record system
- Perform indexing and Quality Control check (100%) on the scanned images
- Participate in continuous quality improvement initiatives and projects in the department.
Requirements
- At least a GCE ‘N’ or ‘O’ levels, Professionals Certificate/NITEC.
- Experience in healthcare preferred
- Proficient in Microsoft Office
- IT literacy and numeracy including conversational and writing skills for making electronic entries (e.g., record information on forms, charts, and checklists)
- Able to adapt quickly to changes and work in a fast-paced environment
If you are interested in this position, please send your most updated resume to .
Thank you.
Victoria Yam Wen Ting
R
Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599
Human Resource Sr/ Executive (Generalist, Healthcare Sector, Public Sector)
Posted 6 days ago
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Job Purpose
Lead, manage, develop and implement human resource plans and programmes in support of the company’s goal to be the Employer of Choice where talents are attracted to and staff are committed to and proud to belong to the organization. Human resource plans and programmes cover broadly 6 thrusts:
- Attract & Induct Talents
- Recognise & Reward Staff
- Train & Develop Staff
- Engage, Communicate & Involve Staff
- Care for the Well-Being of Staff
- Provide Excellent & Pro-active Service to Departments/Staff
Work in close collaboration and partnership with management, line departments or business units, union and staff in achieving the short-term and long-term goals and objectives.
Primary Responsibilities and Duties
- Review, develop and implement HR policies, plans, processes and programmes to ensure they are effective, relevant and aligned to organizational goals and objectives and market trends and competitiveness.
- Lead, manage, coach and motivate a team to ensure effective, efficient and professional delivery of HR plans, programmes, processes and service.
- Manage manpower cost and resources effectively and efficiently both with Human Resource Department as well as Departments under the charge of the specific Asst Manager/Manager/Senior Manager.
- Work with management, business units, union and staff in providing value-adding consultancy, advice, resource and service to attract, retain, train, develop, reward, care and engage our talents.
- Serve as an effective and neutral channel for employee feedback through regular walkabouts, communication and dialogue sessions with staff so as to build an open and trusting culture.
- Track, monitor and analyse HR KPIs so as to develop and implement effective HR plans and programmes promptly to address key issues and gaps.
Secondary Responsibilities and Duties
- Lead and/or participate in projects, as and when assigned or appointed.
- Lead and/or participate in events or committees such as Nurses’ Day Celebration, Charity events.
- Support, promote and participate in events and innovation initiatives, including wellness, work-life balance, charity activities, staff suggestion and process/work improvement review projects.
Requirements
- Min Degree in Human Resources from a recognized university.
- Min 1-4 year of experience required.
- Office Hours/ 5 Days.
- Excellent communication skills is a must.
- Good management skills of team.
If you are interested in the position, do kindly drop your most updated resume to (Attn: Human Resource) .
Thank You.
R
Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
#J-18808-LjbffrHealthcare Operations Manager (Clinical, Medical, Govt)
Posted 6 days ago
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Job Description
Administrative
- Responsible for oversight of daily operations and financial control of assigned site.
- Organizes and directs daily operations at site.
- In cooperation with Human Resources, participates in the recruitment, hiring, coaching, mentoring, and termination of non-physician staff.
- Oversees the work and evaluates the performance of staff including physician input. Establishes office staffing patterns and delineation of job responsibilities. Reviews and approves time sheets and other payroll materials.
- Implements and maintains developed systems to procure and maintain adequate levels of supplies and other resources required for smooth functioning of the office.
- Recommends and justifies capital purchases.
- Encourages and initiates orientation, continuing education, and job development programs for non-physician staff to improve office operation.
- In collaboration with the health system and/or landlord, oversees facility management of assigned practice.
- Prepares annual management action plans and provides updates on the same.
- Implements and plans short and long-term goals, objectives, and policies in relation to initiatives.
- Continually develops and fosters effective team member communication to establish productive relationships between all clinical and non-clinical team members and other members of the community.
- Ensures the collection and compilation of quality assurance and clinical data for use by management in decision-making.
- Performs other duties as assigned.
- Oversees reports and manages financial and statistical performance of assigned practice to management in a timely manner.
- Ensures completion of required reporting to management.
- Supervises all activities related to charge entry, edit corrections, patient registration on the front end, and over-the-counter corrections.
- In collaboration with the Business Office, ensures timely daily deposits and financial tracking.
- Continuously reviews all factors affecting the operating cost of the practice.
- Takes necessary action to keep costs in line with budget.
- Participates in development of annual budget.
- Performs other duties as assigned.
Requirements
- Min Degree in any field
- Min of 5 years of experience in a healthcare setting
- Relevant experience will be an advantage
- Excellent communication skills are a must
- Good management skills of team
If you are interested in the position, do kindly drop your most updated resume to (Attn: Operations Manager Healthcare)
Thank You.
R
Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
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