46 Healthcare Navigator jobs in Singapore

Career Opportunity:

As a Clinic Nurse Manager, you will play a pivotal role in supporting the daily operations of our healthcare facility. Your key responsibilities will include managing front desk duties, pharmacy and dispensary operations, patient care coordination, and ensuring high service standards.

Key Responsibilities:

• Manage front desk duties including patient registration, appointment scheduling, answering enquiries, and coordinating doctors' queues and requests.
• Handle pharmacy and dispensary operations, including packing and dispensing prescribed medications.
• Oversee medication ordering and purchasing processes.
• Prepare and counsel patients before and after surgery.
• Provide assistance to doctors during medical procedures and minor surgeries.
• Support initiatives to optimize clinic workflows for better efficiency.

Administrative Duties:

• Respond to email enquiries and scan patient documentation.
• Trace and file laboratory test reports; update external lab test costs.
• Draft and prepare medical reports, referral replies, memos, and patient letters.
• Coordinate with insurance companies for claims submission, re-imbursements, and treatment pre-approvals.
• Track insurance rejections and liaise with finance to ensure timely payments.

Requirements:

• Degree/ Diploma in Nursing and SNB Registered Nurse
• At least 5 years of relevant clinic or healthcare experience
• Familiarity with clinic operations, insurance processes, and patient care.
• Proficient in MS Office and clinic management software
• Strong communication, multitasking, and organizational skills

This is a healthcare professional position at an O&G clinic.

• Industry/Organization Type: Healthcare/Medical
• Position Title: Staff Nurse
• Working Location: Mount E Orchard
• Working Hours: 5.5 days (Mon to Fri 8.30am-5.30pm; Sat 8.30am-12.30pm)

Our team offers a comprehensive salary package including basic pay, OT pay, AWS, Bonus, Medical Benefits, and 18 days annual leave.

• Key Responsibilities:
• Provision of basic nursing duties
• Provide medical care and counselling to patients
• Perform basic triage, assist in minor procedures
• Dispensing of medication
• Management of patient's medical records
• Perform clinical and administrative duties such as scheduling patient appointments and registration
• Handle phone calls and enquiries
• Booking of referral appointments
• Other duties assigned by management
• Required Skills and Qualifications:
• Nitec or Diploma in Nursing
• 1 year of working experience in the related field is preferred
• Registered with Singapore Nursing Board
• Training will be provided
• Benefits:
• Comprehensive salary package
• 18 days annual leave
• How to Apply:
• Submit application through the APPLY button
• Email resume to Please indicate #71854 on the email subject

We are seeking a highly skilled Research Fellow to join our team in the research division at Alexandra Hospital. This role will play a pivotal part in formulating health services research ideas, working with healthcare professionals, applying for funding, and guiding junior researchers.

• Develop and execute projects across diverse health services domains, from conceptualization through to implementation, including data collection, analysis, and interpretation.
• Contribute to project management and provide guidance to other healthcare worker researchers.

• Work on projects related to health services and operational research.
• Write and review research papers, present research outcomes, and develop collaborations.

• PhD/ Master/ Degree in Nursing / Medicine or related discipline.
• 4-5 years of experience in medical research is a plus.

• Expertise in health services research (HSR) and applied statistics, with experience in study design, data analysis, and outcome evaluation.
• Strong background in developing and implementing data-driven solutions for healthcare improvement, with proficiency in AI methodologies where applicable.

• Proficiency in programming languages such as Python or R, with experience in using machine learning and analytical frameworks to solve healthcare-related problems.

We are seeking a dedicated individual to fill the role of Clinic Assistant, working part-time in a fast-paced clinic environment.

• Receptionist Tasks: Answer phone calls, schedule patient appointments, and respond to queries regarding the clinic.
• Administrative Functions:
• Maintain accurate and up-to-date patient data records.
• Provide guidance on basic clinical procedures.
• Assist with patient health insurance claims processing, online billing systems, and panel insurances.
• Coordinate internal and external communications, hospital admissions, laboratory services, and imaging requirements.
• Facilitate communication between patients and healthcare providers.
• Manage inventory levels and order supplies when necessary.
• Clinical Obligations:
• Dispense medications according to prescribed instructions.
• Offer financial counseling to patients.
• Accompany doctors during consultations as required.
• Maintain premises and consultation room safety and cleanliness.
• Sterilize medical equipment and sanitize designated areas.

• 'O' Levels or equivalent qualification.
• Prior experience in a clinic or healthcare setting is preferred.
• Excellent interpersonal skills for effective communication with patients, healthcare providers, and specialists.
• Strong written and verbal communication skills.
• Ability to work effectively in a team and manage multiple tasks.
• Knowledge of procurement processes and supply chain management.
• Proficient in billing and negotiating with suppliers and vendors.
• Computer literacy and proficiency in relevant software applications.
• Able to work flexible hours including weekends.

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Institution: Tan Tock Seng Hospital

Family Group: Administration

The Centre for Healthcare Innovation (CHI) is committed to catalysing and driving innovation for systems change in healthcare, thereby adding years of healthy life. Built on the foundation of co-learning and collaboration, CHI’s core is in facilitating innovation through its suite of platforms and programmes. CHI has built a dynamic network of local and international partners who are dedicated to fostering innovation, creating thought leadership, co-building initiatives to inculcate and embed a culture of innovation within healthcare. We spearhead innovation by driving the adoption of the CHI Innovation Cycle, care and process redesign and in the use of technology. CHI leads transformation at the care, systems and ecosystem levels to achieve better health and healthcare. The CHI Evaluation Office will embed robust, fit-for-purpose evaluation into the innovation lifecycle—turning experimentation into actionable insights, accelerating adoption, and strengthening accountability for results.

JOB SUMMARY

Reporting to the Lead, CHI Evaluation Office, the Health Services Researcher will play a crucial role in bridging the gap between healthcare innovation and practical implementation. The successful candidate will conduct comprehensive economic and process evaluations using quantitative and qualitative methods, perform budget impact analyses, and disseminate knowledge through various channels. They will work collaboratively with multidisciplinary teams to support project design, enhance service and patient outcomes, and build compelling business cases for healthcare innovations. The ideal candidate should possess a strong background in health economics and mixed-methods evaluation using healthcare data., This position offers an exciting opportunity to contribute to the improvement of healthcare delivery and outcomes, working at the forefront of healthcare innovation evaluation.

MAIN DUTIES AND RESPONSIBILITIES

Health Services Research Evaluation:

· Design and conduct various implementation and economic evaluations, including cost-effectiveness, cost-consequence analysis and process evaluation to effectively evaluate the interventions' costs, health outcomes and factors affecting those outcomes

· Support budget impact analysis by estimating total costs of implementing interventions at scale and project financial impact over multiple years

· Conduct modelling and forecasting through Markov models, decision trees and microsimulation models

Data Collection and Analysis:

· Implement data collection systems and processes to gather relevant quantitative and qualitative data on program proceses, performance and outcomes

· Contribute to statistical techniques and tools to analyse large healthcare datasets

· Use qualitative data analysis methods to understand factors driving implementation outcomes

· Employ data visualisation tools to create clear, insightful representations of complex healthcare data

Knowledge Dissemination:

· Prepare comprehensive evaluation reports that clearly communicate the processes, impacts and outcomes of healthcare innovations

· Develop executive summaries and presentations for senior management and stakeholders

· Contribute to the writing of academic papers for publication in peer-reviewed healthcare and innovation journals

· Prepare and deliver presentations at conferences and workshops to share insights and methodologies

· Contribute to the office's knowledge base by documenting best practices in healthcare innovation evaluation

JOB REQUIREMENTS

· A PhD in Health Economics, Implementation Science or closely related fields . A master's degree may be considered with exceptional relevant experience

· Minimum 5-10 years of experience in experience in health services research evaluation, preferably in a healthcare, academic, or research setting

· Demonstrated experience in conducting health services research evaluations of healthcare interventions or programmes

· Track record of developing and using economic models for healthcare decision-making

· Experience in analysing qualitative datasets from healthcare stakeholders

· Experience in analysing large healthcare datasets and interpreting complex health data

· Proven ability to communicate evaluation concepts to both technical and non-technical audience

· Advanced training in health services research evaluation methodologies, including cost-effectiveness analysis and process evaluation.

· Proficiency in qualitative analysis softward packages such as NVivo.

· Proficiency in statistical software packages such as Stata, R, or SAS.

· Ability to present complex information to diverse audiences and e xperience in writing reports and academic papers

Overview

As the Vice President, Medical & Health Services (Asia), you will lead a team of Regional MHS leads to drive customer satisfaction, operational excellence, and revenue generation. You will ensure that operations in the MHS (Medical Health Services) business unit are conducted efficiently, accurately, and in compliance with regulatory requirements. This involves managing both technical aspects and business processes to deliver high-quality services to clients, optimize operational efficiency, and maintain a strong focus on regulatory compliance and quality assurance.

Responsibilities

• Work with Regional MHS leads to ensure a consistent and high level of customer satisfaction.
• Provide leadership and direction to a team of Regional MHS leads, setting clear goals and expectations to achieve excellence in operational performance.
• Accountable for budgeting and resource management in regions, working with Regional Managers to ensure effective management of budgets and resources for cost-efficient operations. This includes managing budgets and forecasts, analyzing operational data, and addressing any gaps as needed.
• Monitors and oversees the implementation of major new processes, Quality Management System (QMS) changes, and Corrective and Preventive Actions (CAPAs) in the regions.
• Implement efficient and standardized business processes across all regions in accordance with global processes, ensuring alignment with the global governance structure and processes.
• Responsible for presenting monthly pipeline and forecast information from the Regions, highlighting performance metrics and actionable insights.
• Monitor and report KPI progress for the regions to senior management; ensure and monitor actions to achieve KPIs.
• Ensures compliance with company policies and standards.
• Fosters a culture of continuous improvement, efficiency, and a global mindset.

Requirements

• Bachelor’s degree in engineering, science, business administration, or a related field.
• Proven experience in operational leadership, with a track record of successfully leading and managing cross-functional teams to drive operational excellence.
• Possesses strong management skills in motivation, mentorship, and team development.
• Demonstrated experience in budgeting, resource allocation, and financial management.
• Possesses a global mindset and demonstrated ability to work collaboratively as a team player.
• Able to effectively communicate with strong interpersonal skills essential for building relationships, stakeholder management and stakeholder collaboration.
• Proficient knowledge of relevant industry regulations, standards, and best practices.
• Strategic thinker with the ability to envision long-term objectives and develop actionable plans to achieve them.

Join to apply for the Health Services Specialist (1 year contract) role at Prudential Assurance Company Singapore

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2 months ago Be among the first 25 applicants

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Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

In this role, you will be part of the PruPanel Connect (PPC) programme to provide our customers with access to quality and affordable healthcare. The PPC provides a suite of value-added services (VAS) which include expedited appointment booking at our partner hospitals and their participating specialists, on site concierge services and complimentary transport/ carpark vouchers in the event of day surgery or admission to hospital. You will also assist customers and financial consultants with enquiries related to PRUShield including third party recovery of claims from group insurers. As part of this dynamic role, you will provide excellent customer service that has a direct positive impact to the bottom line of Prudential Singapore.

Job Description

• Provide on-site concierge services at private panel hospital.
• Provide appointment booking service at our panel specialists.
• Contact customers who have consented to be contacted to offer assistance with claims and also issue complimentary taxi/ parking vouchers to customers who qualify and ensure adherence to SOP.
• Daily reporting to Medical Services Consultant on volume of walk-ins at concierge.
• Make follow up calls/ send emails to confirm appointments booked at our partner hospitals and their participating specialists.
• Provide end to end support for each case handled.
• Ability to assist customers on their recovery claims process.
• Attend service and product trainings or any other trainings as and when required.
• Collect the patient consent forms of customers who have been admitted to our partner hospitals.
• Adhere to standard operating procedures for customer data privacy and protection.
• Provide Team Lead with feedback from customers and financial consultants.
• Adhere to company’s code of conduct.
• Processing of data entry for recovery payments.
  
  
  

• Friendly, proactive and service oriented
• Team player and enjoys interacting with customers
  
  
  

• At least two years’ experience in a customer service capacity
• One to two years’ experience in integrated shield/ life insurance/ claims will be advantageous
  
  
  

• Life insurance qualifications – Certificate in Life & Health Insurance will be an added advantage
  
  
  

• Poly diploma, GCE A level or relevant work experience
  
  
  

• Strong command of the English language
  
  
  

• Seniority level Entry level

• Employment type Full-time

• Job function Health Care Provider

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Johor Baharu, Johore, Malaysia 6 days ago

Johor Baharu, Johore, Malaysia 4 hours ago

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Join to apply for the Health Services Researcher, CHI Evaluation Office role at Tan Tock Seng Hospital

3 weeks ago Be among the first 25 applicants

Join to apply for the Health Services Researcher, CHI Evaluation Office role at Tan Tock Seng Hospital

Get AI-powered advice on this job and more exclusive features.

The Centre for Healthcare Innovation (CHI) is committed to catalysing and driving innovation for systems change in healthcare, thereby adding years of healthy life. Built on the foundation of co-learning and collaboration, CHI’s core is in facilitating innovation through its suite of platforms and programmes. CHI has built a dynamic network of local and international partners who are dedicated to fostering innovation, creating thought leadership, co-building initiatives to inculcate and embed a culture of innovation within healthcare. We spearhead innovation by driving the adoption of the CHI Innovation Cycle, care and process redesign and in the use of technology. CHI leads transformation at the care, systems and ecosystem levels to achieve better health and healthcare. The CHI Evaluation Office will embed robust, fit-for-purpose evaluation into the innovation lifecycle—turning experimentation into actionable insights, accelerating adoption, and strengthening accountability for results.

Job Summary

Reporting to the Lead, CHI Evaluation Office, the Health Services Researcher will play a crucial role in bridging the gap between healthcare innovation and practical implementation. The successful candidate will conduct comprehensive economic and process evaluations using quantitative and qualitative methods, perform budget impact analyses, and disseminate knowledge through various channels. They will work collaboratively with multidisciplinary teams to support project design, enhance service and patient outcomes, and build compelling business cases for healthcare innovations. The ideal candidate should possess a strong background in health economics and mixed-methods evaluation using healthcare data., This position offers an exciting opportunity to contribute to the improvement of healthcare delivery and outcomes, working at the forefront of healthcare innovation evaluation.

Main Duties And Responsibilities

Health Services Research Evaluation:

• Design and conduct various implementation and economic evaluations, including cost-effectiveness, cost-consequence analysis and process evaluation to effectively evaluate the interventions' costs, health outcomes and factors affecting those outcomes
• Support budget impact analysis by estimating total costs of implementing interventions at scale and project financial impact over multiple years
• Conduct modelling and forecasting through Markov models, decision trees and microsimulation models
  
  

• Implement data collection systems and processes to gather relevant quantitative and qualitative data on program proceses, performance and outcomes
• Contribute to statistical techniques and tools to analyse large healthcare datasets
• Use qualitative data analysis methods to understand factors driving implementation outcomes
• Employ data visualisation tools to create clear, insightful representations of complex healthcare data
  
  

• Prepare comprehensive evaluation reports that clearly communicate the processes, impacts and outcomes of healthcare innovations
• Develop executive summaries and presentations for senior management and stakeholders
• Contribute to the writing of academic papers for publication in peer-reviewed healthcare and innovation journals
• Prepare and deliver presentations at conferences and workshops to share insights and methodologies
• Contribute to the office's knowledge base by documenting best practices in healthcare innovation evaluation
  
  

• A PhD in Health Economics, Implementation Science or closely related fields . A master's degree may be considered with exceptional relevant experience
• Minimum 5-10 years of experience in experience in health services research evaluation, preferably in a healthcare, academic, or research setting
• Demonstrated experience in conducting health services research evaluations of healthcare interventions or programmes
• Track record of developing and using economic models for healthcare decision-making
• Experience in analysing qualitative datasets from healthcare stakeholders
• Experience in analysing large healthcare datasets and interpreting complex health data
• Proven ability to communicate evaluation concepts to both technical and non-technical audience
• Advanced training in health services research evaluation methodologies, including cost-effectiveness analysis and process evaluation.
• Proficiency in qualitative analysis softward packages such as NVivo.
• Proficiency in statistical software packages such as Stata, R, or SAS.
• Ability to present complex information to diverse audiences and e xperience in writing reports and academic papers

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Research, Analyst, and Information Technology
• Industries Hospitals and Health Care

Referrals increase your chances of interviewing at Tan Tock Seng Hospital by 2x

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Health Services Specialist (1 year contract)

Join to apply for the Health Services Specialist (1 year contract) role at Prudential Assurance Company Singapore

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Health Services Specialist (1 year contract)

2 months ago Be among the first 25 applicants

Join to apply for the Health Services Specialist (1 year contract) role at Prudential Assurance Company Singapore

Get AI-powered advice on this job and more exclusive features.

Continue with Google Continue with Google

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Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.
In this role, you will be part of the PruPanel Connect (PPC) programme to provide our customers with access to quality and affordable healthcare. The PPC provides a suite of value-added services (VAS) which include expedited appointment booking at our partner hospitals and their participating specialists, on site concierge services and complimentary transport/ carpark vouchers in the event of day surgery or admission to hospital. You will also assist customers and financial consultants with enquiries related to PRUShield including third party recovery of claims from group insurers. As part of this dynamic role, you will provide excellent customer service that has a direct positive impact to the bottom line of Prudential Singapore.
Job Description

• Provide on-site concierge services at private panel hospital.
• Provide appointment booking service at our panel specialists.
• Contact customers who have consented to be contacted to offer assistance with claims and also issue complimentary taxi/ parking vouchers to customers who qualify and ensure adherence to SOP.
• Daily reporting to Medical Services Consultant on volume of walk-ins at concierge.
• Make follow up calls/ send emails to confirm appointments booked at our partner hospitals and their participating specialists.
• Provide end to end support for each case handled.
• Ability to assist customers on their recovery claims process.
• Attend service and product trainings or any other trainings as and when required.
• Collect the patient consent forms of customers who have been admitted to our partner hospitals.
• Adhere to standard operating procedures for customer data privacy and protection.
• Provide Team Lead with feedback from customers and financial consultants.
• Adhere to company’s code of conduct.
• Processing of data entry for recovery payments.
  

• Friendly, proactive and service oriented
• Team player and enjoys interacting with customers
  

• At least two years’ experience in a customer service capacity
• One to two years’ experience in integrated shield/ life insurance/ claims will be advantageous
  

• Life insurance qualifications – Certificate in Life & Health Insurance will be an added advantage
  

• Poly diploma, GCE A level or relevant work experience
  

• Strong command of the English language
  

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

Referrals increase your chances of interviewing at Prudential Assurance Company Singapore by 2x

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Senior / Executive (Workplace Safety and Health), Eastern General Hospital Planning Office

Johor Baharu, Johore, Malaysia 6 days ago

Health Science Study Sponsorship Award - Medical Social Work

Assistant Manager / Senior Executive, Clinical Operations

MOE START Scheme (Early Career Awards) - Health and Social Sciences

Johor Baharu, Johore, Malaysia 4 hours ago

Clinical Application Specialist (Medical Devices)

Senior Associate Executive, Clinical Operations

Research Fellow, Centre for Population Health Research and Implementation (Contract)

Health Services Specialist (1 year contract)

Assistant Manager/Senior Executive, Clinical Operations

Manager, Community Preventive Health, RHSO

Senior / Executive (Hospital & Operations Planning - Workplace Safety and Health), EGH PO

Health Science Study Sponsorship Award - Pharmaceutical Sciences

Environmental Health & Safety Specialist

Environmental, Health & Safety Specialist

Research Assistant (N.1 Institute of Health, A/P Christopher Asplund's Lab)

Senior Manager, Population Health and Outreach (8 months contract)

Senior Associate Executive, Clinical Operations

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