121 Healthcare Liaison jobs in Singapore

We are seeking a skilled Patient Liaison Officer to ensure patient information is accurate and up-to-date. This role involves maintaining confidentiality, updating records, and providing exceptional customer service.

• Manage patient data with precision and speed.
• Maintain all documents and data in a secure environment.
• Support patients and stakeholders through effective communication and issue resolution.
• Collaborate with healthcare teams to coordinate appointments and admissions.
• Foster strong relationships with patients and families through active listening and empathy.
• Elevate the patient experience by delivering top-notch service and support.

• Diploma or higher in any field.
• Ability to work varied shifts, including on-call duties.
• At least three to four years of experience in healthcare or a related industry.

Role Summary:

We are seeking an experienced and compassionate Healthcare Liaison Specialist to play a vital role in ensuring seamless care coordination for patients transitioning from hospital to home and community.

About the Role:

• Assess patient needs and identify areas where support is required, enabling timely interventions and referrals to transitional care and community services.
• Collaborate with patients, families/caregivers, and healthcare staff to ensure effective care planning and coordination.

The Ideal Candidate:

• Demonstrates strong interpersonal and relational skills, with excellent communication abilities to engage with individuals of all ages and backgrounds.
• Possesses a pleasant disposition, approachability, and good verbal and written communication skills.
• Has a degree or equivalent professional qualifications in Nursing, Social Work, or Allied Health profession, preferably with 3-5 years of experience in healthcare settings.

Key Responsibilities:

• Trigger earlier interventions and referrals to transitional care and community support services.
• Coordinate referrals and follow-up outcomes in a timely manner.
• Work in partnership with patients and families/caregivers to explore available services and options.
• Conduct follow-up phone calls and/or home visits to ensure patients are coping well.

This is a unique opportunity to make a positive impact on the lives of our patients and their families. If you are passionate about delivering exceptional care and possess the necessary skills and experience, we encourage you to apply.

Job Role Overview

The Patient Liaison Officer plays a vital role in ensuring seamless communication and coordination between patients, doctors, and internal stakeholders.

Key Responsibilities:

• Ensure accurate and timely patient information updates
• Support all patient enquiries and provide exceptional customer service
• Coordinate appointments that meet patients' requests while adhering to clinical and operational guidelines
• Act as the point of contact for patients, doctors, and internal stakeholders, arranging admissions and addressing queries
• Employ effective listening and probing skills to understand patients' needs and identify areas for improvement
• Maintain open and clear communication with patients and their representatives to address queries and concerns
• Handle complaints and difficult situations tactfully and apply service recovery when necessary

Required Skills and Qualifications:

• Minimum Diploma in any discipline
• At least 3-4 years of working experience in healthcare or service-related industries, preferably in frontline or customer-facing roles

We are seeking a skilled and customer-focused individual to fill the role of Healthcare Customer Service representative.

This position involves providing exceptional patient care and administrative support in a fast-paced healthcare environment.

• Patient Registration: Timely and accurate registration of patients is crucial for efficient service delivery.
• Front Desk Duties: Answering phone calls, responding to emails, and managing front desk operations are essential responsibilities.
• Medication Dispensing: Under the supervision of a pharmacist or nurse practitioner, dispensing medication to patients is a key function.
• Inventory Management: Managing stock levels of medication and clinic supplies is critical for maintaining a well-stocked inventory.
• Cash Transactions: Accurate and efficient processing of cash transactions is vital for maintaining financial accuracy.

Required Skills and Qualifications:

• Minimum National/ Occupational level required.
• Proficient computer skills.
• Ability to commit at least 3 months.
• Strong interest in the healthcare/medical industry.

Additional Information:

The ideal candidate will possess excellent communication skills, be able to work effectively in a team environment, and demonstrate a keen interest in delivering exceptional patient care.

Job Summary:

We are seeking a dedicated individual to join our team as a Healthcare Call Agent. In this role, you will be responsible for handling incoming calls and providing accurate information to patients.

• Answer incoming appointment and enquiry calls with professionalism and courtesy.
• Provide detailed information on services, consultation fees, and medical packages to patients.
• Offer one-stop assistance and direct patients to appropriate services when needed.
• Address and resolve patient feedback and service-related issues in a timely and efficient manner.
• Liaise with internal departments to ensure smooth coordination and excellent service delivery.
• Support call centre operations and assist colleagues in maintaining high service standards.

Requirements

• Candidates should possess a minimum of N/O level/NITEC/Diploma in any course.
• No prior experience is necessary, as training will be provided.
• Able to commit to a minimum of 3-6 months.

Benefits

This role offers opportunities for growth and development in a dynamic environment.

• Excellent communication and customer service skills.
• Ability to work in a fast-paced environment.
• Basic computer skills and proficiency in CRM software.
• Organizational and time management skills.

This is a locum physiotherapy role that involves providing evidence-based services to patients.

• Conduct thorough assessments of therapy needs and provide physiotherapy services accordingly.

• Bachelor's Degree in Physiotherapy from an accredited institution.
• Full registration with the Allied Health Professions Council (AHPC).
• A minimum of 3 years' experience in a relevant healthcare setting.

• Familiarity with hospital policies and procedures.
• Able to work effectively as part of a team.

• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.

• Ability to lift, move, and position patients safely.
• Frequent standing, walking, and bending are required.

• Continuing education and professional development opportunities are available.

• Maintain current certifications and registrations as required by law.

Healthcare Professional

This is a dynamic and engaging opportunity to work as a healthcare professional in a fast-paced environment. As an enrolled nurse, you will be responsible for providing basic nursing duties, medical care, and counseling to patients. Your skills will also extend to performing basic triage, assisting in minor procedures, maintaining drug inventory levels, and conducting quarterly stock takes.

• A minimum of 1 year of working experience in the field of nursing
• Nitec or Diploma in Nursing qualification
• Prior experience in ENT is highly preferred

You will be working in a rotation among three clinics every three months. This offers a diverse and exciting experience with varying locations and patient interactions.

The working hours are 8:30am - 5:30pm and 8:30am - 1:30pm, indicating a varied schedule that caters to different needs and demands.

This Care Coordinator role involves working closely with internal stakeholders to ensure the smooth delivery of services.

The successful candidate will manage inquiries on Health services and coordinate requested services, assess customer needs using screening tools and recommend suitable Health service packages.

The Care Coordinator will also collaborate with Health divisions and external partners on service referrals, submit referral forms, and ensure follow-up on action points.

In addition, the successful candidate will conduct regular home visits and telephone follow-ups to engage with clients, and collaborate with social and health partners to recommend appropriate care programs.

The Care Coordinator will also counsel and educate caregivers on providing effective care, support, and available financial assistance.

Work closely with the Operations and Nurse Manager on client discharge from services, participate in regular program development and evaluation to improve service offerings.

To be successful in this role, you will have strong communication and organizational skills, and be able to work effectively in a fast-paced environment.

You will also have a minimum higher nitec / diploma in any field.

• A minimum higher nitec / diploma in any field.