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• Great Career Exposure
• Convenient Working Location

As a Executive, Allied Health & Operations (Healthcare), you will be responsible for the following duties:

• Responsible for managing laundry and linen, food services, purchases of services, and the Senior Mobility & Enabling Fund (SMF).
• Provide comprehensive support all operational matters under the Allied Health and Operations portfolio.
• Assist in developing and maintaining filing systems for existing services, new services, and pilot projects, including the establishment of operational processes, systems, and procedures to ensure effective service delivery.
• Support in contract management by generating monthly reports to track expenditure trends, monitor performance and satisfaction levels, and drive continuous quality improvement.
• Monitor the expiry and renewal of all operational service and maintenance contracts, including sourcing quotations and preparing vendor evaluations.
• Oversee inpatient meal operations to ensure food quality, positive patient experience, and timely resolution of feedback from patients, families, and ward staff.
• Supervise linen and laundry operations to maintain sufficient par levels for wards and ensure curtains are replaced quarterly or as required.
• Collaborate with the infection control team to conduct inspections and ensure compliance in food, linen, and laundry services.
• Assist therapists with SMF applications, mobility device orders, payment consolidation, and preparation of quarterly funding claims.
• Support the implementation of hospital-wide pandemic response and business continuity plans when activated.
• Serve as an Emergency Warden, physically capable of operating fire extinguishers, handling stairwell evacuations
• Participate in quality improvement initiatives and projects to enhance operational efficiency.
• Track expiry and renewal of all licenses and accreditations, submit renewal applications, and assist the AHO Manager in coordinating audits and inspections.
• Undertake additional responsibilities as delegated, including supporting the expansion of services and the development of new projects.

Requirements:

• General degree or equivalent from a recognised institution is required. Additional qualification in healthcare services would be an advantage.
• At least 3 years of working experience in similar capacity.
• Some knowledge of healthcare operations and service processes is essential.

To apply, simply click on the ''apply'' button in the job advertisement or alternatively, you can send in your resume via email: .COM.SG

We regret to inform that only shortlisted candidates will be notified.

ALLIED SEARCH PTE. LTD.

EA LICENSE : 19C9777

COMPANY DESCRIPTION

About NTUC Health Co-operative Limited

NTUC Health Co-operative Limited (NTUC Health) is an NTUC enterprise that provides a comprehensive and integrated suite of quality and accessible health and eldercare services to meet the growing needs of families and their dependents. Building on close to three decades of experience and expertise, NTUC Health is among the largest providers of active ageing, senior day care, nursing home, and home personal care services in Singapore. We also serve vulnerable seniors in selected areas in Singapore through Community Case Management Services (CCMS), CREST mental health support, and a sheltered senior group home. In addition, we run a family medicine clinic.

Our purpose is to achieve 'health for life'; enabling healthy and fulfilling years by being a trusted partner of seniors and their families in our community.

For more information, please visit ntuchealth.sg or follow us on Facebook, Instagram, and LinkedIn.

Services: Senior Day Care | Home Care | Nursing Home | Active Ageing and Senior Fitness | Rehabilitation and Physiotherapy | Family Medicine

Community Support: CCMS (Community Case Management Services) | CREST (Community Resource, Engagement and Support Team) | Henderson Home

RESPONSIBILITIES

You will assist the Therapists in safe residents handling and care during treatments. Your responsibilities include ensuring the smooth operation of the department such as preparing treatment area, the resident, equipment and materials.

• Assist Therapist in all activities of therapy treatment
• Transport residents safely to and from treatment areas, secure them into or onto therapy equipment.
• Instruct, motivate, safeguard and assist residents in practicing exercises and functional activities, under direction of Therapist or medical staff.
• Observe patients during treatment to compile and evaluate data on patients' responses and progress, and report to Therapist for quality care improvement.
• Ensure tidiness and cleanliness of therapy area and disinfect equipment after treatment.
• Ensure adequate stock of resident supplies and expendables for the department

• Minimum WSQ Certificate / Advance Certificate in Therapy Services
• Literate in English
• Ability to speak a local dialect/language will be helpful
• Possess basic computer skills

Overview

The Head of Allied Health plays a crucial role within the Allied Professional Hub, overseeing the operations and strategic direction of therapy services in Rainbow Centre’s Early Intervention or Special Schools. This position leads a team of therapists and psychologists and works closely with the Director of the Allied Professional Hub to review strategic initiatives, ensure quality delivery of services, monitor service administration, manage resources and foster collaboration internally and externally for the betterment of our clients.

• Develop work plans for the departments, in alignment with organisational goals
• Develop and implement quality assurance measures to ensure adherence to service standards, performance indicators and operating guidelines of the department and/or programmes
• Monitor and evaluate program effectiveness, identify areas for improvement, and implement strategies for continuous enhancement.

• Lead the AP Team for a collaborative and person-centred / family centred approach to therapeutic planning, intervention and evaluation, with the teaching team
• Coordinating the work of the therapists to monitor the deployment of intervention, the progress of clients, and evaluation of outcomes
• Together with the case manager, plan and coordinate with the Lead/Senior Teacher for the scheduling of case discussion and other activities for timely and effective assessment, planning, monitoring and evaluation of cases.
• Caseload Management: Manage the caseload of the therapists and psychologists as per guidelines and work plans. Endorse revisions, in consultation with Director/Assistant Director, when changes and deviation from guidelines are required.

• Support Director to conceptualise, plan and drive strategic initiatives that advance the outcomes of the group, and contribute to the overall strategies of Rainbow Centre for achieving its mission and vision.
• Regularly review and revise strategies and tactics in response to internal and external developments, for a responsive and agile strategic approach

• Support the cultivation of the agency's values, vision and mission within the team
• Work with Clinical Leads in development and implementation of structures and processes for professional and personal development of the team members
• Ensure the quality of monitoring and supervision of team members meet the standards of the governing bodies and professions.

• Recognised degree/Master in relevant discipline
• Registered with AHPC or Singapore Psychological Society
• Minimum 12 years post qualification experience preferably working as a AP with persons with disabilities, with at least 5 years in a SPED setting
• Demonstrated ability in administering programs and managing teams.
• Only Singaporeans and PRs

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Incumbent is required to provide (i) ops support and (ii) informatics systems support for allied health departments, ensuring smooth daily operation. Working closely with respective allied health leads, incumbent is responsible for monitoring, maintenance and updates of relevant IT systems used by various allied health departments. Conducts system troubleshooting, build fixes, upgrades, system verification as well as implementations and documentation.

Incumbent will help to coordinate allied health informatics systems for hospital future campus (IGH) and continuous maintenance thereafter. This is a hybrid role with exposure to operational work such as procurement, policy and workflow reviews and audit works. Potential to transfer skills and knowledge to full admin & operational support for allied health division.

Primary Responsibilities and Duties (80%)

• Plan/implement/upgrade schedule, allocate resources, ensure timely execution of all tasks under authority and coordinate with system vendors and department end users.
• Responsible for annual IT workplan submissions in consultation with department leads and ops personnel. Coordinate acquisition and implementation.
• Manage IT-related planning and execution for allied health departments in future campus (IGH).
• Credential Trainer for EPIC modules and provide training for new users to the department.
• Assess and handle EPIC change requests from users. Handle build changes to fulfill user requirement or resolution of root cause.
• Oversee and manage integrations between various internal systems and external client systems, compliance to security requirements, ensuring seamless data flow and functionality.
• Contribute to the strategic evolution of departments’ systems and applications on cloud storages, leveraging Synapxe/private solutions to optimize service provision and achieve long term cost-effectiveness.
• Upgrade existing IT systems to meet new requirements. Work closely with key staff in supported departments, automate workflow by using IT solutions whenever possible.
• In charge of: Managing and administering department's servers, workstation and printers in the LAN environment.
• Acquisition and implementation of computer system and accessories.
• Compilation of schedule workload statistical reports.
• Undertaking of scheduled and ad hoc data extraction and compilation as required by users.
• Price updates, charge rectification and audit activities.
• Maintaining contracts and following-up with system vendors and department.
• Responsible to review, update and implement IT SOPs according to MOH, cluster and Synapxe directive, including business continuity measures during downtime.
• In-charge of regular IT audits for assigned allied health departments.

Secondary Responsibilities (20%)

• Recommend and/or provide AI-solutions to smoothen BAU operations and for future campus
• Support and manage the tracking of KPIs for cluster/institution initiatives
• To be involved in informatics-related projects to improve operations for assigned allied health areas.
• Involved in cross-institutional efforts to carry out cluster harmonisation works on systems changes
• Perform other assignments as delegated by reporting officer

Degree in Computer Science/IT or healthcare-related studies with 5 years of experience or relevant qualifications in healthcare informatics systems.

• Prior experience with EPIC systems will be highly advantageous
• Solid knowledge of cloud computing concepts, DICOM, HL7 standards, LAN/WAN & internet connectivity
• Knowledge of budgeting and procurement processes
• Good understanding of information security policies, network security and firewall administration
• Effective and demonstrable analytical, problem solving and organisational skills with high level of attention to details
• Ability to prioritise and simultaneously work on multiple tasks and projects within tight timeline
• Self-motivated, able to learn quickly and be flexible
• Work independently with minimal supervision

If the role sounds interesting to you, please contact to understand more on the role. Please indicate the position that you are interested in the subject heading.

• Only Singapore Citizens and Singapore Permanent Residents may apply.

• Mid-Senior level

• Full-time

• Health Care Provider

• Industries
• Hospitals and Health Care

We’re removing barriers to interviewing and connecting opportunities.

Job Responsibilities

• Assist the AHO Manager to provide support in the admin functions relating to:

• Senior Mobility & Enabling Fund (SMF)

• General Clerical Support
• Coordinate with therapists to assist with the SMF application and purchase of therapy devices.
• Keep track of the delivery of therapy devices upon patients' discharge and ensure billing accuracy before obtaining approval from the Therapy Leads.
• Amend SMF applications and orders upon therapy request.
• Maintain a system for filing and achieving all essential information and circulars from government agencies related to SMF.
• Provide support as a SMF Fund Administrator (FA) claiming to Agency of Integrated Care (AIC) when delivery and documentation are completed.
• Reconcile general ledger and quarterly report for submission of claim to AIC quarterly.

• Ensure and verify the following before preparing a claim for submission:

• The documentation for the application is complete, and supports the applicant's eligibility for SMF;

• The documentation for the order, delivery, and acknowledgement of receipts and invoicing of the assistive devices or consumables to the applicant is complete and has been received by the FA.
• For assistive devices, the applicants include in the claims should not be more than two quarters old. FAs are required to provide valid reasons for late submission.
• Assist in the SMF audit.
• Keep stock of stationery and put up requisitions for a top-up.
• Assume other responsibilities relevant to the position as delegated from time to time, including work relating to expanding services and developing new services or new projects.

Requirements:

• General diploma or equivalent from a recognised institution is required.
• At least 2 years of working experience.
• Should be proficient in Microsoft Office, have good spoken and written communication skills and be meticulous, reliable and independent.

Overview

Incumbent is required to provide (i) ops support and (ii) informatics systems support for allied health departments, ensuring smooth daily operation. Working closely with respective allied health leads, incumbent is responsible for monitoring, maintenance and updates of relevant IT systems used by various allied health departments. Conducts system troubleshooting, build fixes, upgrades, system verification as well as implementations and documentation.

Incumbent will help to coordinate allied health informatics systems for hospital future campus (IGH) and continuous maintenance thereafter.

This is a hybrid role with exposure to operational work such as procurement, policy and workflow reviews and audit works. Potential to transfer skills and knowledge to full admin & operational support for allied health division.

Job Responsibilities

Primary Responsibilities and Duties (80%)

1. Plan/implement/upgrade schedule, allocate resources, ensure timely execution of all tasks under authority and coordinate with system vendors and department end users.
2. Responsible for annual IT workplan submissions in consultation with department leads and ops personnel. Coordinate acquisition and implementation.
3. Manage IT-related planning and execution for allied health departments in future campus (IGH).
4. Credential Trainer for EPIC modules and provide training for new users to the department.
5. Assess and handle EPIC change requests from users. Handle build changes to fulfill user requirement or resolution of root cause.
6. Oversee and manage integrations between various internal systems and external client systems, compliance to security requirements, ensuring seamless data flow and functionality.
7. Contribute to the strategic evolution of departments' systems and applications on cloud storages, leveraging Synapxe/private solutions to optimize service provision and achieve long term cost-effectiveness.
8. Upgrade existing IT systems to meet new requirements. Work closely with key staff in supported departments, automate workflow by using IT solutions whenever possible.

9. In charge of:

10. Managing and administering department's servers, workstation and printers in the LAN environment.

11. Acquisition and implementation of computer system and accessories.
12. Compilation of schedule workload statistical reports.
13. Undertaking of scheduled and ad hoc data extraction and compilation as required by users.

14. Price updates, charge rectification and audit activities.

15. Maintaining contracts and following-up with system vendors and department.

16. Responsible to review, update and implement IT SOPs according to MOH, cluster and Synapxe directive, including business continuity measures during downtime.
17. In-charge of regular IT audits for assigned allied health departments.

Secondary Responsibilities (20%)

1. Recommend and/or provide AI-solutions to smoothen BAU operations and for future campus
2. Support and manage the tracking of KPIs for cluster/institution initiatives
3. To be involved in informatics-related projects to improve operations for assigned allied health areas.
4. Involved in cross-institutional efforts to carry out cluster harmonisation works on systems changes
5. Perform other assignments as delegated by reporting officer

Requirements

Degree in Computer Science/IT or healthcare-related studies with 5 years of experience or relevant qualifications in healthcare informatics systems.

Required Competencies and Capabilities (Skills, Experiences and Professional Licences)

• Prior experience with EPIC systems will be highly advantageous
• Solid knowledge of cloud computing concepts, DICOM, HL7 standards, LAN/WAN & internet connectivity
• Knowledge of budgeting and procurement processes
• Good understanding of information security policies, network security and firewall administration
• Effective and demonstrable analytical, problem solving and organisational skills with high level of attention to details
• Ability to prioritise and simultaneously work on multiple tasks and projects within tight timeline
• Self-motivated, able to learn quickly and be flexible
• Work independently with minimal supervision

Overview

Incumbent is required to provide (i) ops support and (ii) informatics systems support for allied health departments, ensuring smooth daily operation. Working closely with respective allied health leads, incumbent is responsible for monitoring, maintenance and updates of relevant IT systems used by various allied health departments. Conducts system troubleshooting, build fixes, upgrades, system verification as well as implementations and documentation.

Incumbent will help to coordinate allied health informatics systems for hospital future campus (IGH) and continuous maintenance thereafter.

This is a hybrid role with exposure to operational work such as procurement, policy and workflow reviews and audit works. Potential to transfer skills and knowledge to full admin & operational support for allied health division.

Job Responsibilities

Primary Responsibilities and Duties (80%)

• Plan/implement/upgrade schedule, allocate resources, ensure timely execution of all tasks under authority and coordinate with system vendors and department end users.
• Responsible for annual IT workplan submissions in consultation with department leads and ops personnel. Coordinate acquisition and implementation.
• Manage IT-related planning and execution for allied health departments in future campus (IGH).
• Credential Trainer for EPIC modules and provide training for new users to the department.
• Assess and handle EPIC change requests from users. Handle build changes to fulfill user requirement or resolution of root cause.
• Oversee and manage integrations between various internal systems and external client systems, compliance to security requirements, ensuring seamless data flow and functionality.
• Contribute to the strategic evolution of departments' systems and applications on cloud storages, leveraging Synapxe/private solutions to optimize service provision and achieve long term cost-effectiveness.
• Upgrade existing IT systems to meet new requirements. Work closely with key staff in supported departments, automate workflow by using IT solutions whenever possible.
• In charge of:
• Managing and administering department's servers, workstation and printers in the LAN environment.
• Acquisition and implementation of computer system and accessories.
• Compilation of schedule workload statistical reports.
• Undertaking of scheduled and ad hoc data extraction and compilation as required by users.
• Price updates, charge rectification and audit activities.
• Maintaining contracts and following-up with system vendors and department.
• Responsible to review, update and implement IT SOPs according to MOH, cluster and Synapxe directive, including business continuity measures during downtime.
• In-charge of regular IT audits for assigned allied health departments.

Secondary Responsibilities (20%)

• Recommend and/or provide AI-solutions to smoothen BAU operations and for future campus
• Support and manage the tracking of KPIs for cluster/institution initiatives
• To be involved in informatics-related projects to improve operations for assigned allied health areas.
• Involved in cross-institutional efforts to carry out cluster harmonisation works on systems changes
• Perform other assignments as delegated by reporting officer

Requirements

Degree in Computer Science/IT or healthcare-related studies with 5 years of experience or relevant qualifications in healthcare informatics systems.

Required Competencies and Capabilities (Skills, Experiences and Professional Licences)

• Prior experience with EPIC systems will be highly advantageous
• Solid knowledge of cloud computing concepts, DICOM, HL7 standards, LAN/WAN & internet connectivity
• Knowledge of budgeting and procurement processes
• Good understanding of information security policies, network security and firewall administration
• Effective and demonstrable analytical, problem solving and organisational skills with high level of attention to details
• Ability to prioritise and simultaneously work on multiple tasks and projects within tight timeline
• Self-motivated, able to learn quickly and be flexible
• Work independently with minimal supervision

Job Type: Full-time

Pay: $4, $6,500.00 per month

Benefits:

• Additional leave
• Health insurance

Education:

• Bachelor's or equivalent (Required)

Experience:

• Healthcare IT: 5 years (Required)

Work Location: In person

Location: Queenstown

Salary: Up to $6,500/month

Primary Duties (80%)

• Lead the planning, implementation, and execution of IT-related projects and system upgrades across allied health departments.
• Collaborate with department leads to manage annual IT workplans and system acquisitions.
• Oversee IT initiatives for the new integrated general hospital (IGH) campus.
• Act as Credential Trainer for EPIC modules; provide onboarding and user training.
• Evaluate and implement EPIC change requests and build configurations.
• Manage integrations between internal and external systems with adherence to security standards.
• Strategically develop department applications using cloud or Synapxe solutions.
• Automate workflows and modernize legacy systems to improve operational efficiency.
• Administer department servers, workstations, printers, and oversee IT inventory.
• Perform regular data reporting, price/charge updates, audits, and manage contracts with vendors.
• Ensure compliance with IT SOPs, MOH and Synapxe guidelines, and business continuity plans.
• Lead IT audits across assigned departments.

Secondary Duties (20%)

• Recommend and implement AI-based solutions for operational improvements.
• Track KPIs for cluster/institution initiatives.
• Participate in informatics and cross-institutional system harmonization projects.
• Handle additional assignments as needed.

Qualifications

• Min. Degree in Computer Science, Information Technology, or healthcare-related field.
• Minimum 5 years of experience in healthcare informatics or relevant IT management roles.
• Prior experience with EPIC systems is preferred.

If interested, please email me at or telegram @kellynlytan

Kellyn Fullviana

(CEI.No: R l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599).

We are looking for a motivated Executive, Allied Health & Operations (AHO) to support the delivery of operational services within the hospital. This role reports to the Manager, Allied Health & Operations (AHO) and will play an important part in ensuring the smooth functioning of essential services such as food, linen, contract management, and mobility funding.

• Assist the AHO Manager in maintaining and improving operations systems and processes for services including:
  
  Laundry and linen services
  
  Food services
  
  Purchases of services
  
  Senior Mobility & Enabling Fund (SMF)
• Support the development and maintenance of filing systems for current and new services, including pilot projects.
• Provide general administrative and operational support to the AHO Manager across services under Allied Health & Operations.
• Manage contracts, monitor expenses and performance satisfaction, and ensure quality and continuous improvement.
• Track expiry and renewal of all service/maintenance contracts, source quotations, and prepare vendor evaluations.
• Oversee inpatient meal processes, food quality, and patient feedback.
• Oversee linen and laundry processes, ensuring sufficient stock and timely curtain changes.
• Work closely with the infection control team to inspect food, linen, and laundry services.
• Assist therapists in SMF applications, mobility device orders, payments, and quarterly claims submission.
• Support pandemic and business continuity plans as part of hospital-wide emergency response.
• Act as Emergency Warden, being physically able to manage fire extinguishers, handle emergencies, and remain calm under pressure.
• Participate in quality improvement initiatives/projects.
• Track expiry and renewal of licenses and accreditations; support audits and inspections.
• Undertake other responsibilities as delegated, including service expansion and new project development.

• A general degree or equivalent from a recognised institution (healthcare-related qualification is an advantage).
• At least 3 years' experience in a similar capacity, preferably in healthcare operations.
• Knowledge of healthcare operations and service processes.
• Strong initiative, teamwork, and communication skills.
• Adequate IT knowledge to support operations in an electronic records environment.
• Ability to collaborate across multi-disciplinary teams and engage with external partners.

Interested applicants, please email your updated CV to or WA for more information.

We regret to inform that only shortlisted candidates will be contacted.

EA Personnel No: R

EA Personnel Name: Lim Ruo Yi, Rachel

Company EA License No.: Recruit Express Pte Ltd (99C4599)