4,433 Head Teller jobs in Singapore

Bank Teller Customer Service (Contract | Up to $3.5k)

Base pay range

• Provides high quality service to achieve maximum customer satisfaction by resolving the customer query at first contact where possible
• Understands the customer and establishes needs to offer relevant products, services and solutions
• Takes ownership and initiative to complete necessary research and customer follow up or direct the customer to the appropriate department for resolution
• Responsible for achieving individual key performance indicators whilst maintaining appropriate operational risk control and compliance in all activities
• Ensure customer complaints are escalated to internal teams, regulatory bodies as appropriate, in line with prevailing policies
• Carry out administrative tasks and systems updating activities in line with procedures which operate in the respective area
• Enhance customers' experience by introducing them to self-service banking channels that suit their needs
• Meet all service standards and assigned targets at the individual and team levels

• 1-2 years of experience in customer service related roles.
• Ability to face customers in banking branch setting
• Tech-savvy and willing to be trained

Interested candidates may send in their resume and cover letter directly to gem.cabriamanpower.com.sg (R ), stating the position as the subject title in the email.

Jireli Gem Mejia Cabria | EA License No. 02C3423 | Personnel Registration No. R

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit

• Entry level

• Contract

• Customer Service
• Banking

Ad ID: J-51202
Posted on 21 Jul :12 pm
Viewed 169 times

Category: Delivery Service

Salary: Nego

Will apply for: Permanent Residence

Contact no.:
Email:

We are seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative. The role involves handling customer inquiries, supporting parcel processing, and ensuring a seamless service experience across all touchpoints.

• Respond to customer inquiries regarding shipment status, delivery options, pricing, customs procedures, and service details through various communication channels.
• Assist in operational tasks including data entry, receiving, checking, packing, and handling parcels throughout the delivery process.
• Take and verify information from customers, ensuring accurate details such as addresses and item descriptions.
• Investigate and resolve customer issues and complaints promptly and professionally.
• Maintain and update customer information, accounts, and preferences, including service upgrades and special requests.
• Accurately input customer data into the system and provide timely updates on service progress.
• Identify and suggest suitable service options based on customer needs and highlight potential sales opportunities.
• Support the overall operations by performing other duties as assigned by the supervisor or branch manager.

• 2–3 years of experience in any industry (customer service experience preferred).
• Students who are studying in any of the institutions listed by MOM or Permanent Resident (PR) status or LTVP holder and Burmese preferred.
• Proficiency in English, Burmese and Microsoft Office applications.
• Strong communication and interpersonal skills.
• A proactive, customer-centric mindset with a passion for service excellence.

Job Descriptions

1. Handle incoming customer inquiries, orders, & complaints via various communication channels (phone, email, chat) promptly & professionally

2. Process customer orders accurately & efficiently, ensuring timely delivery & adherence to order specifications & company Standard Operating procedures & policies

3. Demonstrate a deep understanding of the company's food products, their features, uses, & benefits to effectively assist customers & provide relevant information

4. Address customer concerns, complaints, or issues regarding product quality, delivery, or service, & work to resolve them promptly while maintaining a positive customer relationship

5. Maintain accurate records of customer interactions, transactions, complaints, & resolutions using customer relationship management (CRM) software or databases

6. Act as a liaison between customers & other departments (such as sales, production, or logistics) to ensure efficient handling of customer inquiries or issues

7. Collect & document customer feedback, suggestions, or complaints to provide insights for improvement in products or services

8. Identify recurring customer issues or trends & collaborate with the relevant departments to improve processes and enhance customer satisfaction

9. Build & maintain positive & long-term relationships with customers, providing exceptional service to enhance loyalty & retention

Job Requirements:

• Experience in customer service, preferably in the food production or related industry.

• Adequate communication skills, both verbal and written.

• Interpersonal skills and ability to handle challenging situations with empathy and professionalism.

• Proficiency in using CRM software or customer service tools will be an advantage.

• Detail-oriented with good organisational and multi coping abilities.

• Knowledge of food products, ingredients, and their uses (preferred but not mandatory).

• Ability to work efficiently in a fast-paced environment and handle high call volumes.

• Mondays to Sundays, 5-day work week on a rotating roster basis, including weekends and public holidays.

Overview

Company: C P WORLD PTE. LTD.

Job Title: Customer Service

Reference: MCF-

Location: 2 Bukit Merah Central

Employment Type: Full Time

Level: Non-executive

Experience: 1 year exp

Industry: Logistics / Supply Chain

Salary: $2,700 to $3,800 Monthly

Posting Details: 18 applications; Posted 18 Sep 2025; Closing on 18 Oct 2025

EEO: See job posting for details

Included note: Government officials will NEVER ask you to transfer money or disclose bank log-in details over a phone call. Call the 24/7 ScamShield Helpline at 1799 if you are unsure if something is a scam.

• 1 year exp
• Non-executive
• Full Time
• Logistics / Supply Chain

• Microsoft Excel
• Arranging
• Supply Chain
• Data Entry
• SAP
• Transportation
• Microsoft Word
• Customer Service
• Shipping
• Able To Work Independently

See how you compare with other applicants and tell employers what skills you have. The more skills you have, the better your job match.

You will be the frontline contact for sea-freight customers—coordinating closely with clients, carriers, co-loaders, and overseas agents, managing enquiries, and ensuring smooth shipment progress and service recovery where needed.

• Liaise with clients, shipping lines, co-loaders, and overseas agents to coordinate sea-freight shipments.
• Attend to incoming calls and enquiries; provide timely status updates on bookings/shipments.
• Create, submit, and update entries via Singapore Customs systems (e.g., Tradeweb / Tradepallete)
• Perform documentation and other ad-hoc duties assigned by the team/manager.
• Uphold service standards and contribute to a positive team culture.

• Minimum 1 year of experience in the freight forwarding (sea-freight/customer service) - Freight Coordinator
• Team player with a positive, cheerful disposition; proactive and detail-oriented

Please apply via MyCareersFuture with your resume , availability/notice period , and expected salary , or email

We regret that only shortlisted candidates will be notified

EA Licence No. 15C7572

EA Personnel ID. R

Responsibilities:

• Manage customer's requests and queries
• Handle clients' phone calls, emails, and correspondence
• Retrieve and assist Customer documents
• Assist in planning and organizing Customer Care
• Maintain filing systems, document organization, and general office administration as needed
• Handle information with utmost confidentiality and professionalism
• Streamline customer process
• Manage monthly KPI of cases
• Every Monday to Friday, 9am to 6pm

Benefits & Perks:

• Opportunities for career growth and personal development
• A supportive and collaborative work environment
• Monthly salary + AWS/Bonus
• Starting Salary of $2,000

Qualifications:

• Strong customer communication skills
• English and second language
• Proficient in Microsoft Office (Word, Excel, Outlook)

Responsibilities

• Prospect, develop, and manage corporate client accounts to expand B2B sales.
• Conduct client meetings, presentations, and provide customized solutions.
• Handle full sales cycle from lead generation to closing deals.
• Maintain long-term client relationships to drive repeat business and referrals.

• Diploma/Degree in Business, Marketing, or equivalent.
• Prior B2B sales experience is preferred (CCTV, Door Access, Network industries advantageous).
• Strong negotiation, presentation, and client management skills.
• Self-driven, results-oriented, and able to perform under minimal supervision.

Job Highlights

• We offer attractive salary commensurate with work experience
• Great opportunities for learning & career advancement
• Medical, dental & insurance benefits

JOB RESPONSIBILITIES

• Provides customer support, responding to customer requests in a timely and accurate manner while demonstrating a high level of customer service empathy, professionalism and respect.
• Maintain relationships with customers, shipping line, PSA & relevant parties.
• Do following up customer orders from start to the end.
• Returns all internal/external calls, emails, and faxes in a timely manner, ensuring that customers’ concerns are understood and resolution is clearly explained.
• Solve customer problems and help resolve issues.
• Preparing bills and invoices.
• Ensure accurate and timely data entry into the inhouse system.
• Excellent multitasking skills within their work space as well as computer software programs.
• Cooperative and helps to promote teamwork.

JOB REQUIREMENTS

• Fresh graduates are welcome to apply
• Computer literacy
• Good interpersonal skill
• Diploma holder in Maritime Studies, Shipping, Logistics & Supply Chain

Working Hours

Mon - Fri (8:30am to 5:30pm)

Sat (8:30am to 12:30pm)

Working Location

6 Tuas Avenue 6, Singapore

-

-

The Opportunity

Adecco is partnering with an Italian MNC specializing in performance additives and solutions for water treatment, lubricants, and oil & gas. We are seeking a Customer Service Representative to join the team The successful incumbent will handle order processing via the SAP system, prepare bills of lading and shipping documents to ensure customers receive orders on a timely basis.

• Permanent, full-time employment
• Location: Novena
• Working hours: Monday - Friday, 8.30am to 5.30pm
• Salary Package: up to $3800 basic + AWS

The Job

• Manage customer orders in SAP, including order entry, acknowledgment, and inventory release.
• Prepare and review shipping documents (BOL, COA, regulatory details) to ensure accuracy before release to the warehouse.
• Coordinate with freight forwarders, van lines, and carriers (LTL, bulk, truckload) to arrange bookings, pickups, and expedited deliveries when required.
• Send shipping documents to customers and forwarders, and ensure timely confirmation and proper documentation (signatures, dates).
• Maintain shipment records and file completed sales orders monthly.
• Support third-party shipments and handle freight scheduling for optimal dock productivity.

The Talent

• Minimum Diploma holder
• At least 2 years of experience in order fulfillment
• Comfortable liaising with colleagues in different time zones (HQ in Italy with 6-hour gap)
• Good communication internally and externally

Next Steps

• Prepare your updated resume (please include your current salary package with a full breakdown such as base, incentives, annual wage supplement, etc.) and the expected package.
• Apply through this application or send your resume to in MS Word Copy.
• We regret that only shortlisted candidates will be notified.

Charmaine See

Direct Line:

EA License No: 91C2918

Personnel Registration Number: R