148 Government Hospitals jobs in Singapore

Clinical Operations Lead

• Attend workshops to provide subject matter input throughout the hospital design planning process, optimizing patient journeys and enhancing patient experience.
• Lead discussions for road-mapping Hospital development from clinical service planning, infrastructure development, and resourcing planning works.
• Collaborate closely with consultants, medical planners, and internal stakeholders to develop service flow design and planning parameters aligned with the project's strategic intent.
• Facilitate workshops and coordinate meetings with stakeholders to understand project requirements, develop appropriate methodologies, technologies, and assumptions for assigned projects.
• Develop end-user briefs, operations requirements, guidelines, and work processes, organizing workshops to gather user requirements and test new models virtually and on physical prototypes.
• Prepare business cases to seek approvals for infrastructure growth and associated funding.
• Responsible for tracking, monitoring, and providing updates from various work streams and planning areas to the management, escalating concerns in a timely manner.
• Prepare periodic reports to update the Hospital Committee on the progress of the project.
• Organize and lead activities in relation to the development of the Hospital.
• Lead implementation of operational models in line with hospital services and care models, ensuring compliance with guidelines.
• Coordinate meetings, book venues, collate agenda, minutes writing, and arrange for catering requirements when necessary. Maintain filing system manually or electronically in shared drive.
• Raise procurement and payment requests as required.
• Assign any other projects/tasks by the Reporting Officer.

• Bachelor's degree in healthcare administration, business administration, or a related field.
• At least 7 years of experience in healthcare operations. Candidates with more relevant experience may be considered for the Senior Manager's position.
• Possess exceptional interpersonal and communication skills with the ability to develop strong working relationships at various levels.
• Strong organizational and time management skills.
• Strong leadership qualities with the ability to motivate and nurture the team to meet operational goals.
• Proficient in MS Office applications.

The Customer Service Specialist will provide frontline customer service for registration and appointments. Assist with coordination and booking of appointments, perform administrative tasks associated with clinical services/programme, and complete ad hoc duties as assigned by supervisor.

• Provide exceptional customer service to patients and visitors
• Coordinate and book appointments for customers
• Perform administrative tasks related to clinical services/programme
• Complete ad hoc duties as assigned by supervisor

• Excellent communication and interpersonal skills
• Proficient in Microsoft Office applications
• Service-oriented and passionate about working in the healthcare industry

• Provision of high-quality customer service support
• Appointment coordination and administration
• Effective communication and interpersonal skills

We are seeking a dedicated and capable individual to oversee daily clinic operations, ensuring smooth, efficient, and patient-focused service delivery.

The successful candidate will be based at Our Fernvale Family Clinic, responsible for managing day-to-day counter duties, supervising staff, and optimizing patient flow to maintain high standards of care.

• Manage counter duties to ensure seamless patient experience
• Supervise clinic staff, provide guidance, mentorship, training, and conduct performance evaluations
• Monitor and optimize patient flow to maintain efficient service delivery and uphold high standards of care
• Handle appointment bookings and inquiries via phone, email, and in person
• Maintain accurate and updated patient records using clinic management software
• Address patient concerns and provide timely, empathetic, and effective resolutions
• Conduct regular inventory checks, manage stock levels, and place orders as needed
• Manage staff and doctor rosters, including sourcing and scheduling of locum doctors
• Submit government and insurance claims (e.g. Medisave, CHAS, MBS, Managed Care) accurately and in a timely manner
• Support the clinic team by covering assistant duties when required

Requirements:

• Prior experience in a managerial role in a healthcare or clinic setting is preferred
• Familiarity with clinic operations and administrative procedures is essential
• Proficient in the use of clinic management software and MS Office applications
• Strong communication and interpersonal skills
• Ability to speak Mandarin and/or Malay is an advantage, to communicate effectively with patients who are not proficient in English
• Well-organized, detail-oriented, and able to multitask in a fast-paced environment
• Positive attitude with a strong sense of responsibility and leadership

Benefits:

• Competitive salary and performance incentives
• Training and career development opportunities
• Supportive and collaborative working environment

If you are a proactive and responsible individual with a passion for healthcare operations, we invite you to join our team. Apply now and be part of a team that values quality patient care and service excellence.

The role of the Clinical Service Manager is to oversee and manage assigned clinical services across the continuum of care, ensuring customer service, volume, and financial targets are achieved.

Key Responsibilities:

• Manage daily operations of service points, including front counter services and administrative matters.
• Partner with Nurse Managers and other stakeholders to resolve system and process problems.
• Develop innovative services to improve service levels and patient care.
• Oversee staff recruitment and retention to achieve a stable, skilled, and motivated workforce.
• Facilitate effective communication between staff and management.
• Participate in campus development workshops and committees as assigned.

Requirements:

• Degree in any discipline
• Minimum 3 years' work experience in healthcare industry
• Healthcare operational experience advantageous
• Analytical, quantitative, and strong communication skills
• Proficient in Microsoft Word/Excel/PowerPoint
• Ability to multi-task under tight timelines
• Good analytical and organizational skills
• Excellent communication, problem-solving, presentation, negotiation, and interpersonal skills

What We Offer:

A dynamic and supportive work environment that fosters growth and development.

Interested Candidates:

Please contact us via email to express your interest in this role. Please include the position title in the subject heading.

Occupational Therapist Job Description

The Occupational Therapist is a key member of our team, responsible for providing high-quality clinical services to clients. This includes assessment, care planning, and interventions that promote independence and overall well-being.

• Conduct thorough assessments of clients' needs and abilities, identifying areas for improvement and developing targeted plans to address them.
• Work collaboratively with clients, families, and other healthcare professionals to deliver effective and efficient care.
• Maintain accurate and comprehensive records of client interactions, treatment plans, and outcomes.

Candidate Requirements

• Possess a degree or post-graduate qualification in occupational therapy from a recognized university, and be eligible for registration under the relevant health professions act.
• Demonstrate prior experience working in a special education setting, or a willingness to learn and adapt to new environments.
• Exhibit excellent communication skills, enabling clear and concise expression of thoughts and ideas to various stakeholders.
• Meet the physical demands of the role, including lifting clients and equipment as required.

Job Title: Aesthetic Clinic Assistant

A key role at our aesthetic clinic involves performing treatments, including skin and body care. We are seeking a professional to provide guidance to customers and prepare patients for treatment.

• Perform various treatments not limited to skin and body care, such as facials, waxing, and laser therapy
• Provide expert advice to customers in a professional manner, addressing their concerns and needs
• Prepare patients for treatment, assist doctors during procedures, and maintain a safe and clean environment
• Maintain daily housekeeping and ensure the proper upkeep of equipment and machines
• Assist with other administrative tasks assigned by management

Requirements:

• At least one year of experience as a clinic assistant in an aesthetic setting
• Excellent personal hygiene and grooming standards
• Ability to work independently and as part of a team, demonstrating initiative and a positive attitude
• Comfortable handling complex systems and devices, with a willingness to learn and adapt
• Fast learner, able to absorb new information and skills quickly, with training provided as needed

We offer:

• A dynamic and supportive work environment
• Ongoing training and development opportunities
• A competitive salary and benefits package

Job Description

• Oversee assigned clinical service points, ensuring smooth daily operations including front counter services, administrative matters, and process improvements.
• Collaborate with Nurse Managers and stakeholders to resolve operational issues and enhance patient care delivery.
• Work with department managers to ensure a seamless and positive patient experience across the continuum of care.
• Ensure facilities are safe, patient-friendly, and aligned with service excellence standards.
• Partner operations and administrative teams to achieve customer satisfaction targets.
• Develop and implement innovative services to improve service levels and enhance customer experience.
• Drive performance by meeting volume and financial targets for assigned clinical services.
• Prepare business plans in collaboration with clinical chiefs to meet organisational goals.
• Manage annual budgeting, conduct regular reviews with clinical heads, and explore new business opportunities.
• Lead and manage non-nursing staff at service points, including performance appraisals, training, and career development.
• Oversee staff recruitment, retention, and engagement to ensure a skilled, stable, and motivated workforce.
• Facilitate effective two-way communication between staff and management, ensuring timely dissemination of information and escalation of issues.
• Represent the department in committees and contribute to organisational initiatives.
• Participate in job rotations to other operational areas after three years.

Job Requirement

• Degree in any discipline with at least 3 years of work experience, preferably in healthcare.

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button

We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Hoh Mei Ling

EA Personnel Reg No: R

The role of the Senior Clinical Services Manager is a vital one at our organization. The successful candidate will oversee the delivery of clinical services, ensuring that high standards are maintained at all times.

• Ensure the development and implementation of intervention plans within program guidelines.
• Supervise interns, clinicians, counselors, youth workers, providing in-house training to upskill and develop their clinical skills.
• Collate and prepare monthly, quarterly, and bi-yearly reports.
• Evaluate and assess the relevance of current clinical services and programs, making recommendations to senior management.
• Represent the organization at external functions as required.

• Oversee the day-to-day operation of the clinical department, ensuring that all staff are working effectively together to deliver high-quality services.
• Develop and implement policies and procedures to ensure compliance with organizational requirements.
• Provide leadership and guidance to staff, promoting a positive and supportive work environment.
• Work closely with other departments to ensure effective communication and collaboration.
• Identify areas for improvement and implement changes to enhance service delivery.

• Masters in Counseling, Psychology, Guidance and Counseling, or other specialist Masters (Therapy-related).
• Registered Counselor with the relevant professional association.
• Minimum 5 years' experience in a related field, including supervisory experience.
• Experience in working with children and families.
• Excellent oral and written communication skills.
• Strong commitment to professional ethics and integrity.

This role offers a competitive salary and benefits package, including opportunities for professional development and growth.