411 Gojek jobs in Singapore

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About The Role

As the Senior Manager, Driver Lifecycle & Loyalty, you will take the lead in shaping the long-term strategy and execution of how Gojek engages, retains, and grows our driver-partner base. This role offers the opportunity to solve some of the most complex and impactful challenges within Supply Operations, such as reducing churn, improving driver-partner satisfaction, and designing scalable engagement experiences.

You’ll be expected to build a cohesive lifecycle roadmap, introduce targeted engagement programs, and lead cross-functional initiatives that enhance driver performance and loyalty. You will work closely with senior stakeholders and influence decisions across Product, Operations, and Marketing. The ideal candidate will bring both strategic vision and operational rigor, along with a strong sense of ownership and a practical approach to problem-solving.

What You Will Do

• Strategic planning: Develop and lead a detailed driver lifecycle strategy, including a 12-month roadmap to deliver on key metrics such as retention, activation, and engagement. Lead the execution of end-to-end initiatives that support driver growth, engagement, and overall business objectives.
• Customer-centricity: Champion the voice of our driver-partners. Use data, feedback, and behavioral insights to design impactful lifecycle experiences from onboarding through to long-term engagement.
• Partnership & commercial management: Build and maintain strategic relationships to enhance benefits, support retention, and drive revenue. Lead commercial negotiations and manage the Driver Lifecycle P&L, ensuring initiatives are delivered on budget and meet financial goals.
• Analytics & reporting: Develop and maintain dashboards to track lifecycle performance. Monitor key metrics like churn, reactivation, and cohort health, and provide insights to inform strategic decisions and continuous improvement.
• Lifecycle marketing: Design and execute segmented communications across driver lifecycle. Deploy timely, personalized campaigns that drive engagement, retention, and loyalty. Collaborate cross-functionally with Product, Marketing, Analytics, and Operations to ensure alignment and execution.
• Program & process management: Scale and optimize lifecycle workflows to improve operational efficiency. Lead automation efforts, streamline internal coordination, and ensure compliance with policies and regulations.
• Experimentation & innovation: Lead A/B testing and lifecycle experiments across communication, benefits, and engagement strategies. Apply insights to improve products, operations, and platform experiences. Support broader supply initiatives, including business development pilots and strategic growth partnerships aimed at increasing the overall supply base.
• Leadership: Manage and mentor a high-performing team. Set clear goals, provide strategic direction, and foster a culture of ownership, collaboration, and continuous learning.
  
  

• At least 6 years of experience in lifecycle, CRM, customer engagement, marketing, or operations roles — ideally in tech, logistics, or marketplace platforms.
• Proven track record of owning and executing lifecycle strategies that drive measurable impact on retention, engagement, and activation.
• Strong analytical and problem-solving skills with the ability to translate complex data into actionable insights and strategic decisions
• Demonstrated leadership experience, including managing high-performing teams and leading large-scale cross-functional initiatives.
• Ability to thrive in fast-paced, ambiguous environments and influence senior stakeholders across functions.
• Hands-on experience with CRM platforms and lifecycle automation tools.
• Customer-first mindset with a deep understanding of user segmentation, behavioral data, and designing impactful user journeys.
• Excellent communication and project management skills, with a focus on detail, execution, and stakeholder alignment.
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Management and Manufacturing
• Industries Software Development

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Queenstown, Central Singapore Community Development Council, Singapore 3 months ago

Downtown Core, Central Singapore Community Development Council, Singapore 2 weeks ago

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Join to apply for the Gojek - Senior Data Scientist (Singapore) role at GoTo Group

Join to apply for the Gojek - Senior Data Scientist (Singapore) role at GoTo Group

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Gojek is a leading on-demand services company in Indonesia providing a variety of services like bike hailing, car hailing, food delivery, etc. We leverage cutting-edge technology and data-driven insights to deliver unparalleled user experiences and operational efficiency. If you’re a data scientist at heart, this role is for you! because you’ll be mining insights from the sea of data, building data products, and designing experiments with the ability to see the real-time impact of your contribution.

As a Senior Data Scientist at Gojek, you will be at the forefront of leveraging data to drive strategic and operational improvements. You will lead complex analytical projects, mentor junior data scientists, and collaborate with cross-functional teams to develop and implement data-driven strategies that enhance our service offerings and operational efficiency.

What You Will Do

• Design and implement sophisticated statistical and machine learning models to solve complex business problems, optimize service delivery, and predict user behaviour. Use techniques such as deep learning, natural language processing, and time-series analysis.
• Partner with senior stakeholders, including product managers, engineers, and executives, to understand business objectives and translate them into actionable data insights. Provide strategic recommendations to drive business growth and operational excellence.
• Lead and mentor a team of data scientists and analysts. Provide guidance on best practices, model development, and analytical techniques. Foster a collaborative and high-performance environment within the data science team.
• Develop and enforce data governance and quality standards. Oversee data pipeline development, ensuring data accuracy, consistency, and accessibility. Advocate for and implement best practices in data management and analytics.
• Design and execute A/B tests and other experimentation methodologies to assess the impact of changes in product features, user interactions, and service delivery. Analyze results and make data-driven recommendations for optimization.
• Create high-impact visualizations and dashboards to communicate complex data insights to non-technical stakeholders. Present findings and recommendations in a clear, actionable manner to drive decision-making.
• Stay abreast of the latest trends and advancements in data science, machine learning, and analytics. Apply innovative techniques and tools to enhance analytical capabilities and contribute to the company’s competitive edge.
  
  

• Master’s in Data Science, Statistics, Computer Science, Mathematics, or a related field. Advanced academic qualifications are highly desirable.
• 5-7 years of experience in data science or a related field, preferably within the on-demand services or technology industry.
• Expertise in programming languages such as Python, R, or Scala, as well as proficiency with data manipulation and visualization libraries (e.g., pandas, NumPy, matplotlib, seaborn).
• Understanding of statistical concepts and techniques, with experience applying them to real-world problems.
• Excellent communication and interpersonal skills, with the ability to effectively convey complex technical concepts to both technical and non-technical audiences.
• A passion for learning and innovation, with a desire to stay ahead of the curve in the rapidly evolving field of data science and technology.
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Engineering and Information Technology
• Industries Software Development

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Queenstown, Central Singapore Community Development Council, Singapore 4 hours ago

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Join to apply for the Director, Product Management role at Standard Chartered Singapore

Join to apply for the Director, Product Management role at Standard Chartered Singapore

Responsibilities

Deliver best-in-class transaction banking products to meet clients and business needs globally. This role manages the product development for our Cash Management Product Platforms and also looks into ongoing enhancements and development of the platform.

Responsibilities

Deliver best-in-class transaction banking products to meet clients and business needs globally. This role manages the product development for our Cash Management Product Platforms and also looks into ongoing enhancements and development of the platform.

In this role the individual acts as Product Owner, responsible for leading an agile squad to deliver solutions to meet our changing business and client requirements, aligned with product vision and roadmap in partnership with Global, Regional & Local Product Managers, Global Service & Client Implementation Teams, Global Technology and Operations.

Lead the agile team as Product Owner to deliver the product build roadmap to support the business growth and strategy for Payments and TBFX.

Responsible For Developing Business Requirements

• Work with our Product, Service & Client Implementation and Operations teams to document business requirements for new products and platforms or for enhancements to existing products and processes.
• Work with Business Analysts to interpret business requirements for technical teams and assist them in requirements understanding and finalise on User Stories. Translate technical alternatives and solution plans to business teams and assist business teams in understanding the impact.
• Develop product delivery roadmap; align with product/ sales commercialisation strategy.
  
  

• Gain in-depth understanding of business processes to articulate use-cases/user-stories for identifying features/capabilities for the identified platforms.
• Review and signoff on the user-stories prepared by Business Analysts teams
• Defining operating model and client implementation procedures in conjunction with Operations, Client Implementation teams, Client Service Group and Technology partners
• Monitoring the implementation of the end-to-end delivery of product projects & milestones
• Managing User Acceptance Test and Production Verification runs.
• Perform executive program reporting; develop program work plan
  
  

• Ensuring successful product implementation post technical implementation
• Ensuring adequate training and knowledge transfer to in-country users
• Support pilot client implementation
• Plan and manage client migration
  
  

• Managing the annual platform and related channel partner upgrade projects
• Continuous process improvement to update platforms to improve operations flexibility and business relevance
• Forward planning for pipeline initiatives
  
  

• Maintain regular connect and engagement with key stakeholders periodically to refine backlog; lead the team to work towards optimising the product value based on continuous feedback.
  
  

• 15+ years of banking experience
• Degree in Business or equivalent disciplines. Degree in Information Technology is an advantage.
• Prior experience on Payments Product is a plus.
• Working knowledge of ISOXML 20022 formats for Cash Management
• Good understanding of API and how these are used in the Banking sector
• Strong Product management, Project management, and analytical problem-solving skills and use of relevant tools
• Solid product management experience in implementing medium-large scale product enablers and platforms
  
  

• Good knowledge of global cash management practices
• Ability to work to tight timelines and at the same time produces a quality deliverable.
• Ability to engage stakeholders within business, operations and technology.
• Excellent interpersonal, communication and writing skills.
  
  

• ISO20022
• Payments
  
  

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
  
  

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
  
  

• Seniority level Director

• Employment type Full-time

• Job function Product Management and Marketing
• Industries Banking

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Deliver best-in-class transaction banking products to meet clients and business needs globally. This role manages the product development for our Cash Management Product Platforms and also looks into ongoing enhancements and development of the platform.

In this role the individual acts as Product Owner, responsible for leading an agile squad to deliver solutions to meet our changing business and client requirements, aligned with product vision and roadmap in partnership with Global, Regional & Local Product Managers, Global Service & Client Implementation Teams, Global Technology and Operations.

Lead the agile team as Product Owner to deliver the product build roadmap to support the business growth and strategy for Payments and TBFX.

Responsible for developing Business Requirements:
• Work with our Product, Service & Client Implementation and Operations teams to document business requirements for new products and platforms or for enhancements to existing products and processes.
• Work with Business Analysts to interpret business requirements for technical teams and assist them in requirements understanding and finalise on User Stories. Translate technical alternatives and solution plans to business teams and assist business teams in understanding the impact.
• Develop product delivery roadmap; align with product/ sales commercialisation strategy.

Responsible for quality delivery of Product projects as per agreed scope, budget & timelines
• Gain in-depth understanding of business processes to articulate use-cases/user-stories for identifying features/capabilities for the identified platforms.
• Review and signoff on the user-stories prepared by Business Analysts teams
• Defining operating model and client implementation procedures in conjunction with Operations, Client Implementation teams, Client Service Group and Technology partners
• Monitoring the implementation of the end-to-end delivery of product projects & milestones
• Managing User Acceptance Test and Production Verification runs.
• Perform executive program reporting; develop program work plan

Responsible for successful platform rollouts to countries
• Ensuring successful product implementation post technical implementation
• Ensuring adequate training and knowledge transfer to in-country users
• Support pilot client implementation
• Plan and manage client migration

Responsible for annual platform review
• Managing the annual platform and related channel partner upgrade projects
• Continuous process improvement to update platforms to improve operations flexibility and business relevance
• Forward planning for pipeline initiatives

Stakeholder Management:
• Maintain regular connect and engagement with key stakeholders periodically to refine backlog; lead the team to work towards optimising the product value based on continuous feedback.

Our Ideal Candidate

• 15+ years of banking experience
• Degree in Business or equivalent disciplines. Degree in Information Technology is an advantage.
• Prior experience on Payments Product is a plus.
• Working knowledge of ISOXML 20022 formats for Cash Management
• Good understanding of API and how these are used in the Banking sector
• Strong Product management, Project management, and analytical problem-solving skills and use of relevant tools
• Solid product management experience in implementing medium-large scale product enablers and platforms
in the transaction banking area and across multiple countries.
• Good knowledge of global cash management practices
• Ability to work to tight timelines and at the same time produces a quality deliverable.
• Ability to engage stakeholders within business, operations and technology.
• Excellent interpersonal, communication and writing skills.

Role Specific Technical Competencies
• ISO20022
• Payments

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills,global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

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LinkedIn

Our Journey

ShopBack began in 2014 as a late-night spark of inspiration between Henry and Joel — not just to build a Cashback platform, but to reimagine how brands and consumers connect. As former advertisers, they understood the limitations of traditional marketing, and saw an opportunity to deliver more value on both sides. That idea quickly turned into action, with the first prototype built during a 24-hour sprint. Today, ShopBack serves over 50 million users across 13 markets, partners with 20,000+ merchants, and powers over half a million transactions daily. We're building The World’s Most Rewarding Way to Shop — and looking for bold, driven individuals to join us.

About the Role

We are looking for a seasoned product leader with extensive B2C/B2B2C experience. This person is responsible for developing the Group’s overall product strategy for user growth, user engagement, and customer retention, and implementing the product roadmap alongside engineering, marketing, commercial, and operations counterparts. More specifically, we are looking for a candidate who has the experience and passion in achieving exponential product growth via scalable content strategies and AI/ML capabilities.

In addition, as this role will be part of the company’s leadership team, the candidate is expected to possess a holistic leadership toolkit that demonstrates strong communication and stakeholder influence and problem-solving skills, as well as a high bar for performance management.

• User Growth: Work with Marketing team to expand user acquisition channels, improve user acquisition funnels, and optimize user acquisition costs. Uncover new user acquisition opportunities.
• Customer Lifecycle Management: Develop features and programs that increase user engagement, customer frequency, stickiness, and retention, and ultimately customer lifetime value.
• Data-Informed Decision-Making: Drive experimentation at scale leveraging best-in-class statistical techniques. Drive and sustain adoption of advanced customer analytics and segmentation capabilities.
• Content Strategy: Develop new and viable use cases related to shopping and rewards by testing content strategies that we do not possess today.
• Content Management: Ensure that current and future content strategies can scale with the requisite processes, systems, and tools.
• Cross-Functional Execution: Work closely with engineering, marketing, commercial, and operations teams across all 13 offices to bring the product roadmap to life.
• Company Leadership: Effectively influence and implement the company’s agenda and priorities across the layers of the organization.

• Experience: 12+ years in product management, at least 5 years in leadership positions
• Technical Knowledge: Proficient with product discovery, project management, product design, data analytics. Familiar with software development, AI/ML, automation.
• Analytical Skills: Demonstrated ability to break down complex problems into specific and clear areas of opportunities.
• Strategic Thinking: Demonstrated ability to connect the big picture to the ground and vice versa.
• User-Centric: Demonstrated ability to push for user-centricity harnessing both quantitative and qualitative techniques and evidence.
• Communication: Excellent written and verbal communication skills. Able to write polished documents, diagrams, presentations with ease.
• Languages: High proficiency in English and Mandarin to collaborate effectively with stakeholders.
• Education: Bachelor's degree in relevant fields; MBA or Master’s in business-related domains is a plus.

ShopBackers' DNA

Grit - We tackle all challenges head-on, working together to solve problems and achieve success.

Hunger - We value hard work, and having relentless drive.

Speed - We move fast and have a bias for action, all to deliver maximum impact.

Impact - We focus on results, always aiming for the best possible outcomes and timelines.

Growth - We embrace a growth mindset, constantly striving to learn, improve, and excel in our roles.

Exclusively for ShopBackers

Career progression paths and opportunities to take on greater challenges that help you realise your ambitions.

Be part of a winning team on a journey to global scale.

Competitive compensation based on your performance.

Candid, open, and collaborative culture where feedback is valued, for everyone to grow and improve every day.

Work-From-Anywhere benefit to enable you to thrive personally and professionally.

Flow Day Thursday (1-day a week, optional to work from home or office)

ShopBack is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable laws. Join our team and help us make a difference!

Job Title: Product Management Specialist

We are seeking an experienced and motivated product management professional to join our AI product group. The ideal candidate will have a strong background in product planning, roadmap development, and execution.

The successful candidate will be responsible for supporting product initiatives, ensuring alignment with company goals, and contributing to continuous product improvement. Key responsibilities include:

• Product Planning and Roadmap Execution: Collaborate with senior product management to refine and execute the product roadmap, ensuring initiatives align with market needs and business objectives.
• Feature Definition and Prioritization: Assist in defining, prioritizing, and detailing product features and requirements, balancing user needs, technical feasibility, and business impact.
• User Research and Feedback Analysis: Work with senior product management to gather and analyze user feedback and market research, ensuring insights inform product decisions and enhancements.
• Cross-Functional Collaboration: Coordinate with engineering, design, marketing, and other teams to ensure smooth execution of product initiatives and timely delivery of features.

Qualifications

To be successful in this role, you will require:

• Minimum 2 to 3 years of experience in product management or a related role, preferably as part of a collaborative product team.
• Minimum 1 to 2 years of experience working in an Agile environment with cross-functional teams, including engineering, design, and marketing.
• Proven experience in building product roadmaps, managing stakeholder expectations, and delivering products that meet market needs.
• Strong analytical skills with experience in leveraging data and customer insights to drive product decisions.

Benefits

As a product management specialist at our organization, you can expect:

• Competitive base salary and a generous stock option package
• Unique opportunity to work with a talented global team on cutting edge technologies
• Exciting work environment with flexible hours

Location

This role is based in Singapore.

The ideal candidate will play a pivotal role in overseeing CCTV, IT, and Video Analytics solutions. This individual will collaborate closely with stakeholders to drive strategic growth for the company's products.

• Establish strong relationships between the company and key partners to achieve mutual business objectives.
• Contribute to the development of the product vision based on market demands and industry trends.
• Effectively communicate the product strategy and roadmaps to key stakeholders.
• Collaborate with cross-functional teams to identify new market opportunities.
• Understand customer needs, market dynamics, and competitive landscapes.
• Support marketing efforts through research, strategic planning, and implementation.
• Coordinate marketing campaigns and programs to drive adoption of new products among SI Partners and end-users.
• Perform ad-hoc duties as assigned by management.

• Minimum Diploma Holder or equivalent qualification.
• At least 1-2 years of experience in product management or related field.
• Passionate about IT products and their development.
• Able to plan and execute objectives within tight timelines while maintaining quality.
• Comfortable working in a fast-paced environment with multiple priorities.

As a valued member of the team, you can expect:

• Opportunities for professional growth and development.
• A dynamic and supportive work environment.
• Competitive compensation and benefits package.

Responsibilities:

• Market Research & Analysis: Conduct competitive analysis, customer surveys, and market research to identify trends and opportunities.
• Cross-Functional Collaboration: Work with engineering, design, marketing, and other teams to gather insights, and support feature development.
• Product Documentation: Help draft user stories, requirements, and feature specifications to ensure clear communication with the development team.
• User Feedback: Collect, analyse, and report on user feedback to help improve existing products or inform the development of new features.
• Data Analysis & Reporting: Support in analysing product metrics, such as user engagement, conversion rates, and feature adoption, to evaluate product performance and suggest improvements.

Qualifications:

• Currently enrolled in a Bachelor's or Master's degree program in Business, Computer Science, Engineering, Marketing, or a related field.
• Strong analytical skills and an interest in understanding data-driven decision-making.
• Excellent communication skills (both written and verbal).
• A proactive, self-starter attitude with the ability to work independently and as part of a team.
• Passion for technology and product development.

About Us

Founded in 2014, Lumens Group is leading the transformation of the mobility industry in Singapore. We have successfully built one of Singapore's largest car fleets and expanded our offerings to personal and corporate leasing, purchasing and financing. As we enter a new phase, we're building an integrated ecosystem for merchants and consumers, driven by advanced technology and a mission to enrich everyday life. Now, we're on the lookout for a Product Management intern to join us in Singapore.

Your Role on Our Journey

As a Product Management Intern, you'll contribute to a game-changing, customer-facing product that's reshaping the industry, while growing your career within an ambitious company focused on expansion and development.

Your Day-to-Day Adventures

• Market & User Research: Assist in conducting market research of the mobility industry and gathering user feedback to inform product decisions and identify new opportunities.
• Product Development: Actively support the product development lifecycle, from defining product features, writing user stories, designing go-to-market strategy and measuring its impact post-launch.
• Cross-functional Collaboration: Work closely with engineering, design, and other business teams to ensure product features are delivered on time and meet customer needs.
• Data Analysis: Support the team tracking key product performance metrics, A/B testing results and user behaviour to drive continuous product improvements.
• Quality Assurance: Participate in the testing and validation of new features and provide feedback to ensure they meet our high-quality standards.
• Documentation: Prepare detailed meeting minutes, track action items, and assist in the development of a knowledge base and lessons-learned documentation.

What Makes You a Perfect Fit

• Currently pursuing a degree in Information Systems, Computer Science, Business Analytics, or a related field with a strong interest in product management, tech and the mobility industry.
• Excellent verbal and written communication skills, proficient in problem solving.
• Demonstrated ability to work effectively in a fast-paced and team-oriented environment.
• Eagerness to learn and tackle challenges in a rapidly evolving tech landscape.
• Bilingual in Mandarin and English.

Ready to Drive the Extra Mile?

Send your resume that showcases your unique spark to us today. If your journey aligns with ours, we'll get in touch soon