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We are seeking a highly motivated and versatile Career and Job Placement Officer cum Operations Executive/Manager to play a dual role in our educational institute. This pivotal position focuses on maximizing job placement success for our learners in relevant industries while also providing essential operational and administrative support for our training programs. The ideal candidate will be a proactive, organized, and excellent communicator, capable of managing multiple priorities effectively in a fast-paced environment.

Key Responsibilities

A. Career & Job Placement (60%)

The primary focus is to achieve high placement rates for our graduates by:

• Industry Liaison: Build, maintain, and strengthen relationships with industry partners and employers to identify relevant job opportunities for learners.
• Learner Placement: Facilitate the job placement process for graduates, including career counselling, resume reviews, interview preparation workshops, and managing a robust placement tracking system.
• Recruitment Events: Assist in planning, coordinating, and executing recruitment and career events (e.g., job fairs, networking sessions) specifically for our SCTP (SkillsFuture Career Transition Programme) graduates in partnership with Institutes of Higher Learning (IHLs).

B. Operations & Trainer Management (40%)

Provide essential administrative and logistical support to ensure the smooth operation of our training programs:

• Adjunct Trainer Management: Manage a roster of adjunct trainers, which includes handling logistics for onboarding, contract renewal, administrative support, and serving as a primary point of contact.
• Trainer Deployment Support: Assist in the smooth deployment and scheduling of trainers for courses conducted at various IHLs, ensuring all logistical and regulatory requirements are met.
• Course Follow-ups: Actively assist in follow-ups on course-related matters, including communicating with trainers, learners, and partners regarding schedules, materials, feedback, and necessary documentation.
• Administrative Support: Support the team with general administrative tasks, procurement of training materials, and maintenance of operational records.

Required Qualifications & Competencies

• Education: Diploma or Bachelor's degree in Human Resources, Business Administration, Education, or a related field.
• Experience:
• Minimum 2-3 years of relevant experience in career services, recruitment, HR operations, or training administration, preferably within the education sector.
• Proven track record in building and maintaining professional relationships with corporate partners.
• Skills:
• Excellent communication and interpersonal skills (written and verbal) to engage effectively with learners, employers, and trainers.
• Strong organizational skills with meticulous attention to detail and the ability to manage multiple projects simultaneously.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and experience with a CRM or Learner Management System (LMS) is a plus.
• Attributes:
• Proactive and resourceful with a problem-solving mindset.
• Ability to work independently as well as collaboratively within a team.
• Passion for helping individuals achieve their career goals.

Other Duties

• Any other projects or duties as assigned by the Senior Management Team (SMI management) to support the overall strategic goals of the institute.

Responsible for WSH & ISO documents by managing, organizing, and maintaining (updating) the company's documentation system in accordance with ISO standards.

Assist in the preparation and formatting of documents, SOPs, and records in alignment with ISO requirements. Support internal and external audits by providing documentation and records as requested.

Liaise with operation & sales departments to complete and ensure document control procedures been aligned and followed.

Ensure obsolete documents are removed from circulation and archived appropriately.

Maintain secure filing system for physical and electronic documents.

Ensure document confidentiality, especially for restricted or sensitive records.

Support ad hoc administrative work from time to time.

• Education: Diploma or ITE certificate in business administration or quality management
• Experience: 1-2 years and have knowledge on QMS
• Skills: Excellent organizational and administrative skills
• Skills: Ability to work independently and handle priorities
• Skills: Stong communication skills
• Skills: MS Office - word and excel

• Provide general administrative and clerical support to the office and management team.
• Assist and support manager to maintain accurate records of the company accounting.
• Organize and coordinate the shipment and distribution of spare parts to overseas clients.
• Support and manage the company's social media marketing initiatives.
• Response to handle ad-hoc customer or operational requests.

• Preferably at least 1 year of experience in inventory management or related roles.
• Entry-level candidates are welcome to apply; on the job training will be provided.
• Able to work independently with minimal supervision.
• Basic computer skills and familiarity with Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Willingness to learn and adapt with a positive, proactive attitude.
• Salary will be commensurate with experience and qualifications.

• Handling office tasks, such as filing, generating reports and presentations, setting up for meetings, and reordering supplies.
• Providing real-time scheduling support by booking appointments and preventing conflicts.
• Making travel arrangements, such as booking flights, cars, and making hotel and restaurant reservations.
• Screening phone calls and routing callers to the appropriate party.
• Using computers to generate reports, transcribe minutes from meetings, create presentations, and conduct research.
• Greet and assist visitors.
• Maintain polite and professional communication via phone, e-mail, and mail.
• Anticipate the needs of others in order to ensure their seamless and positive experience.

• Prior administrative experience.
• Excellent computer skills, especially typing.
• Attention to detail.
• Multilingual may be preferred or required.
• Desire to be proactive and create a positive experience for others.
• complete course mathematics.

Job Responsibilities:

• Manage the reception counter, receive visitors, incoming phone calls, screen and redirect calls to the relevant personnel.
• Manage the meeting rooms enquiries / bookings.
• Processing of Admin purchase requisition, issuance of Purchase Order and ensure payment to vendors in a timely manner.
• Assist in the preparation courier documents, handling and dealing with local and overseas courier services
• Liaising with office related purchases vendors.
• Maintains office general items inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
• Responsible for employee name cards and company materials printing requisitions.
• Distribution and maintain the inventory of employee' pass holders and lanyards.
• Sort and manage incoming and outgoing mails and courier deliveries to ensure timely correspondence.
• Coordinates company car parking matters.
• Maintain filing systems, both physical and digital.
• Track and manage data, records and reports.
• Ad-hoc tasks as assigned by Manager.

Requirements:

• A Diploma, Higher Nitec or Nitec qualification in a relevant field of study.
• Proficient in using Microsoft Office Suite (e.g., Word, Excel, Outlook) and internet applications.
• Candidate with customer service or hospitality experience are welcome to apply.
• Willingness to perform reception duties
• Excellent verbal and written communication skills in English and Chinese to liaise with HQ in Canada and Taiwan.
• Professional, friendly, and approachable personality.

This role will be located in
Singapore
,
working on-site
at our office located at
Expo (DT35/CG1)
fully sheltered from the MRT.

Job Description

5.5 days work.

Answering phone calls.

Issue delivery order and e-invoices to customers

Attend to administrative matters- eg. arrange customers job for delivery ,reply email

Proficient in MYOB

Maintain account receivable

• Prepare and issue invoices to customers.

• Record and update Accounts Receivable (AR) transactions

• Assist with AR aging reports and month-end closing activities

• Maintain proper filing of invoices, delivery orders, and related documents.

Perform ad-hoc tasks as required.

To Apply

Email your resume to

Only shortlisted candidates will be contacted.

Important Notes:

1. Prior work experience in Singapore is an advantage.

2. Selected candidate must work and reside in Singapore.

Job Summary:

We are looking for a detail-oriented and organized Administrative Assistant to support the production team in managing daily operations. The ideal candidate will assist with scheduling, inventory management, and document handling to ensure smooth production processes.

Key Responsibilities:

• Assist in coordinating and scheduling production activities.
• Maintain and update production records, reports, and documents.
• Monitor inventory levels and coordinate with the procurement team to ensure materials are available.
• Support the production team with administrative tasks such as data entry, filing, and report generation.
• Communicate with other departments to ensure timely and efficient production.
• Help resolve any production-related issues by providing administrative support.
• Track and report production progress and performance metrics.

Qualifications:

• High school diploma or equivalent; additional administrative or production-related certification is a plus.
• Proven experience in an administrative or production support role.
• Strong organizational and time management skills.
• Proficiency in MS Office (Excel, Word, etc.).
• Excellent communication skills, both written and verbal.
• Ability to work well in a team environment and under pressure.

About the Role

We are looking for a motivated and responsible Administrative Assistant to join our team. You will support daily operations, help coordinate jobs, and ensure smooth communication between the office, field staff, and clients. This role is suitable for someone who is organised, eager to learn, and looking to grow in an operations environment.

Responsibilities

• Maintain and update service records and company systems
• Track job progress and ensure timely completion of tasks
• Prepare service reports, quotations, and basic documentation
• Schedule and coordinate service jobs with field staff
• Communicate with clients, suppliers, and team members to resolve operational matters
• Handle customer enquiries and provide follow-up support
• Strong interest in customer service and relationship-building
• Provide general administrative support to the operations team
• Perform ad-hoc duties as assigned

Requirements

• Minimum GCE 'N' Level or equivalent qualification
• Some admin or operations experience preferred (training will be provided)
• Proficient in Microsoft Office (Word, Excel)
• Good communication and organisational skills
• Able to multi-task in a fast-paced environment
• Positive attitude, responsible, and a team player