1,109 Front Desk Operations jobs in Singapore

About the Role:

The ideal candidate will be responsible for creating a positive first impression by greeting and assisting clients with professionalism.

Key responsibilities include managing appointment schedules, bookings, and reschedules efficiently, handling billing and client accounts accurately, and responding to inquiries with clarity and empathy.

In addition, the successful candidate will introduce clients to wellness solutions and services confidently, maintain efficiency in the workplace, and effectively interact with clients and team members in English and Mandarin.

Requirements:

• Excellent communication and interpersonal skills.
• Operational skills with attention to detail.
• Customer-centric sales acumen.

Benefits:

We offer attractive remuneration packages to successful candidates.

Why Choose Us:

We provide a dynamic and supportive work environment where employees can grow and develop their skills.

What You'll Do:

• Client Management: Warmly greet and assist all clients, ensuring a positive and professional first impression.
• Scheduling & Bookings: Efficiently manage appointment schedules, bookings, and reschedules for various services and practitioners.
• Billing & Payments: Accurately handle billing, process payments, and manage client accounts.
• Communication Hub: Answer phone calls, respond to inquiries, and manage shop correspondence with clarity and empathy.
• Service Introduction: Confidently and gently introduce clients to our range of wellness solutions and additional services.
• Business operations: Ensure efficiency and effectiveness at the work place.

What We're Looking For:

• Able to interact effectively with clients and team members in English AND Mandarin.
• Operational skills
• Customer-Centric Sales Acumen

Be part of a growing business. Apply today!

We provide attractive remuneration.

Clinic Executive Role Summary

Manage the front desk and reception area to ensure a smooth patient experience.

Key Responsibilities:

• Oversee reception area operations, performing administrative duties such as patient registration and scheduling appointments.
• Administrative tasks include assisting patients with insurance/ Medisave claims and form filling.
• Provide support during doctors' consultations and assist as needed.
• Manage day-to-day front desk activities and maintain accurate records.
• Coordinate with medical staff to facilitate a seamless patient experience.
• Develop effective solutions to improve operational efficiency.
• Collaborate with healthcare professionals to achieve excellent patient outcomes.
• Implement process improvements and monitor progress.
• Ensure compliance with relevant laws, regulations, and industry standards.
• Recommend process enhancements to enhance productivity and performance.
• Partner with cross-functional teams to drive business growth.
• Manage and prioritize multiple tasks to meet deadlines.
• Maintain high levels of customer service and professionalism at all times.
• Assist in developing and implementing policies and procedures.
• Coach and train team members to improve skills and performance.
• Monitor and analyze metrics to inform data-driven decisions.
• Develop and implement effective training programs.
• Build strong relationships with colleagues, patients, and external partners.
• Stay up-to-date with industry trends and best practices.
• Continuously evaluate and improve processes and procedures.
• Participate in quality improvement initiatives.
• Identify opportunities for process improvement and propose solutions.
• Lead by example and promote a positive work environment.
• Empower team members to take ownership and make decisions.
• Support organizational goals and objectives.
• Develop and maintain effective communication channels.
• Actively participate in meetings and discussions.
• Represent the organization in a professional manner.
• Contribute to creating a culture of continuous learning and development.
• Advocate for the needs of patients and families.
• Develop and manage budgets.
• Plan and execute projects to meet organizational goals.

Required Skills and Qualifications:

• Bachelor's degree in a related field or equivalent experience.
• Excellent communication, interpersonal, and problem-solving skills.
• Strong analytical and organizational skills.
• Ability to work effectively in a fast-paced environment.
• Flexibility and adaptability.
• Willingness to learn and grow professionally.
• Basic computer skills (Microsoft Office).
• Customer-oriented and pleasant personality.
• Ability to work independently and collaboratively as part of a team.
• High level of initiative and motivation.
• Good time management and prioritization skills.
• Physical stamina to work in a busy office environment.
• Availability to work flexible hours, including evenings and weekends.
• Reliability and punctuality.

Benefits:

• Competitive salary and benefits package.
• Opportunities for career growth and professional development.
• Collaborative and dynamic work environment.
• Flexible working arrangements.
• Professional training and support.
• Employee recognition and rewards programs.
• Access to cutting-edge technology and tools.
• Regular feedback and coaching.

Others:

• Fresh graduates welcome to apply.
• Welcoming and inclusive workplace culture.
• Opportunities for networking and building relationships within the industry.
• Encouragement to suggest innovative ideas and contribute to the organization's success.
• Recognition and rewards for outstanding performance.
• Support for work-life balance.
• Emphasis on employee well-being and mental health.
• Opportunities for advancement and leadership development.
• Positive and supportive team environment.
• Compliance with relevant employment laws and regulations.
• Adherence to industry standards and best practices.
• Continuous evaluation and improvement of processes and procedures.
• Active participation in quality improvement initiatives.
• Leadership and mentorship opportunities.
• Professional certification and continuing education support.
• Annual performance reviews and goal setting.
• Open communication and transparency.
• Employee engagement and satisfaction surveys.
• Recognition and celebration of milestones and achievements.
• Professional image and reputation.
• Industry-recognized awards and certifications.
• Community involvement and volunteer opportunities.
• Internal job posting and transfer opportunities.
• Job shadowing and skill development programs.
• Managerial and supervisory training.
• Senior leadership development and succession planning.
• Board-level representation and governance.

This is a critical role that involves overseeing the day-to-day operations of the front desk and contributing to a seamless guest experience. The ideal candidate will possess excellent leadership and communication skills, with a proven track record of success in hotel management.

Job Title: Hotel Operations Manager

Job Summary:

The Hotel Operations Manager is responsible for administering front office functions and supervising staff on a daily basis. The position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process.

CORE WORK ACTIVITIES:

• Supporting Management of Front Desk Team
  
  
  
• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Encourages and builds mutual trust, respect, and cooperation among team members.
• Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.
• Ensures employee recognition is taking place on all shifts.
• Establishes and maintains open, collaborative relationships with employees.

• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
• Develops specific goals and plans to prioritize, organize, and accomplish your work.
• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
• Strives to improve service performance.
• Collaborates with the Front Office Manager on ways to continually improve departmental service.
• Communicates a clear and consistent message regarding the Front Office goals to produce desired results.
• Participates in the development and implementation of corrective action plans based on review of comment cards and guest satisfaction results.
• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

• Provides services that are above and beyond for customer satisfaction and retention.
• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
• Serves as a role model to demonstrate appropriate behaviors.
• Sets a positive example for guest relations.
• Displays outstanding hospitality skills.
• Empowers employees to provide excellent customer service.
• Interacts with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.
• Provides feedback to employees based on observation of service behaviors.
• Handles guest problems and complaints effectively.
• Interacts with guests to obtain feedback on product quality and service levels.

• Implements the customer recognition/service program, communicating and ensuring the process.
• Ensures compliance with all Front Office policies, standards and procedures.
• Monitors adherence to all credit policies and procedures to reduce bad debts and rebates.

• Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.
• Analyzes information and evaluating results to choose the best solution and solve problems.
• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
• Functions in place of the Front Office Manager in his/her absence.
• Communicates critical information from pre- and post-convention meetings to the Front Office staff.
• Participates in department meetings.

Job Description:

We are seeking a highly skilled professional to manage front desk operations. The ideal candidate will possess excellent customer service skills, strong interpersonal and communication skills, and the ability to multitask in a dynamic environment.

• Maintain a clean, professional, and welcoming atmosphere
• Manage stationery, office supplies, mail, and office maintenance duties
• Perform administrative tasks such as process vendor payments, courier services, data entry, filing, and archiving
• Assist with other tasks and projects as assigned by management

The successful candidate will possess:

• Excellent customer service skills
• Strong interpersonal and communication skills
• Ability to multitask in a fast-paced environment

This role offers a range of benefits, including:

• A competitive salary
• A comprehensive benefits package
• Opportunities for career growth and development

Additional information about this role can be found below.

The front desk is a high-traffic area, requiring the ability to work effectively in a busy environment.

Effective communication skills are essential for success in this role, including both written and verbal communication.

As a key team member, the Hotel Operations Manager plays a vital role in ensuring the smooth operation of our hotel's front office.

• Manage day-to-day staffing requirements to optimize efficiency and productivity.
• Supervise, train, and motivate front desk staff to enhance their performance and job satisfaction.
• Foster effective communication and coordination among departments, staff, and managers to achieve common goals.
• Respond promptly to guest complaints and concerns, taking corrective actions to resolve issues and maintain exceptional customer service standards.
• Maintain accurate records in the operations manager's logbook to ensure transparency and accountability.
• Perform additional duties as assigned by superiors to support the team's success.

Job Requirements:

• A minimum of 3 years of relevant work experience in a similar capacity, preferably in the tourism or hospitality industry.
• Diploma or equivalent in Tourism/Hospitality Management, demonstrating a strong understanding of industry principles and practices.
• Flexibility to perform shift duties, including nights, weekends, and public holidays, with adaptability.
• Excellent interpersonal and communication skills, with a professional demeanor and well-groomed appearance.
• Proficient in Microsoft Office Applications, with a working knowledge of property management systems and software.
• Knowledge of Opera is highly advantageous, but not essential.

Job Title: Front Desk and Operations Executive (Full/ Part-Time)

Company: Elevate Yoga and Pilates.

Part-Time Front Desk & Operations Executive

Work Location:

• South Bridge Road / Clarke Quay Area (Singapore)

About Us

At Elevate Yoga+Pilates, we're passionate about creating an inspiring movement experience for every client. Our studio is a sanctuary for yoga, pilates, and mindful movement—where clean, welcoming spaces and top-notch service go hand in hand.

Your Role

As our Front Desk & Operations Executive, you'll be the face and heart of the studio, ensuring every aspect of our space and service reflects Elevate Yoga+Pilates, commitment to excellence. You'll:

• Studio Maintenance: Keep the entire studio—front desk, practice room, and reformers—immaculately clean, organized, and well-stocked at all times.
• Customer Service Management: Greet members warmly, handle reception duties (data entry, session recording), manage membership inquiries and sales, and resolve any concerns with professionalism and care. Be fully versed in our promotions, packages, and pricing.
• Team Scheduling: Coordinate and publish staff shifts, cover front-desk duties as needed, and collaborate with instructors to maintain smooth, consistent class offerings.
• Content & Culture: Partner with the Operations Manager and instructors to generate authentic social-media content, and foster an energetic, community-first atmosphere for clients and staff alike.

What You Bring

• Exceptional organisational skills with a knack for scheduling and multi-task coordination.
• A genuine passion for health, wellness, and mindful movement.
• A friendly, detail-oriented approach and an unwavering commitment to outstanding customer service.
• Flexibility to work rotating shifts and pitch in wherever you're needed.
• A positive, community-minded attitude that aligns with our studio culture.

Why Elevate Yoga+Pilates?

You'll join a supportive team that values your initiative, growth, and well-being. We offer ongoing training, discounted classes, and a vibrant work environment where your contributions truly matter.

Apply Today

Ready to help us elevate every client's experience?

Send your resume and a brief cover letter to with "Part-Time - Front Desk & Operations Executive" in the subject line.

We can't wait to meet you

Job Types: Full-time, Part-time

Pay: $2, $2,700.00 per month

Benefits:

• Employee discount
• Flexible schedule

Work Location: In person

Expected Start Date: 20/10/2025

We are seeking an enthusiastic and customer-focused Assistant Operations Manager to join our team at Wolfgang Violin Studio. As the first point of contact for our customers, you will play a vital role in delivering exceptional customer service, managing front desk operations, and supporting the overall success of our music school.
Key Responsibilities:
1. Front Desk Management
Oversee the daily operations of the front desk, ensuring a warm and welcoming experience for customers.
2. Customer Relations
Develop and maintain strong relationships with customers, addressing queries, concerns, and feedback in a timely and professional manner.
3. Scheduling and Administration
Manage lesson schedules, bookings, and cancellations, ensuring accurate records and efficient use of resources.
4. Communication
Liaise with teachers, staff, and customers to ensure seamless communication and resolve any issues that may arise.
5. Data Entry and Reporting
Accurately maintain student records, attendance, and payment information, generating reports as required.
Required Attributes:
1. Outgoing and Customer-Focused
Enjoy engaging with customers, providing exceptional service, and building strong relationships.
2. Effective Communication
Proficient in spoken and written English, with excellent communication and interpersonal skills.
3. Adaptable and Flexible
Able to thrive in a fast-paced environment, prioritizing tasks, and managing multiple responsibilities.
4. Organised and Detail-Oriented
Accurate and efficient in data entry, record-keeping, and administrative tasks.
5. Proactive
Able to think critically, resolve issues promptly, and improve processes.
What We Offer:

• Performance and Incentive Bonus
• Medical Coverage
• Annual and Sick Leaves
• Professional Development Opportunities

Interested candidates, please send resume to complete details on #J-18808-Ljbffr