724 Front Desk Operations jobs in Singapore

What You'll Do:

• Client Management: Warmly greet and assist all clients, ensuring a positive and professional first impression.
• Scheduling & Bookings: Efficiently manage appointment schedules, bookings, and reschedules for various services and practitioners.
• Billing & Payments: Accurately handle billing, process payments, and manage client accounts.
• Communication Hub: Answer phone calls, respond to inquiries, and manage shop correspondence with clarity and empathy.
• Service Introduction: Confidently and gently introduce clients to our range of wellness solutions and additional services.
• Business operations: Ensure efficiency and effectiveness at the work place.

What We're Looking For:

• Able to interact effectively with clients and team members in English AND Mandarin.
• Operational skills
• Customer-Centric Sales Acumen

Be part of a growing business. Apply today!

We provide attractive remuneration.

• Greet and welcome clients

• Upselling of packages

• Answer all incoming calls and redirect them to the persons in charge

• Handle booking and cancellations from members/visitors (using Oclass booking software)

• Collection of payments, outstanding fees

• Scheduling of Instructors

• Basic Studio Housekeeping

• Answering queries

• All other ad-hoc duties assigned by the Operations manager

The Front Desk Operations Manager assumes responsibility for ensuring seamless daily operations and high-quality service delivery across the Concierge, Bell Desk, and Valet services. This leadership role requires a passion for excellence, exceptional organizational skills, and a strong can-do attitude.

Key responsibilities include direct reporting to the Chief Concierge, effective management of concierge-related activities, and ensuring prompt, efficient, and guest-centric service delivery. Strong collaboration with internal stakeholders is also essential.

To succeed in this role, candidates should possess:

• A degree in Hospitality Management or a related field
• At least 2 years of experience in a similar capacity, preferably in a fast-paced environment
• Excellent verbal and written communication skills, with fluency in English
• Proficiency in MS Office applications, including Excel, Word, and PowerPoint

Strong leadership, teamwork, and customer service skills are highly valued. The ideal candidate will be able to effectively navigate complex situations, prioritize tasks, and maintain a positive work environment.

The role of Front Desk Operations Manager is a pivotal position in any organization, serving as the primary point of contact and ambassador for the company. As the face of the organization, this individual is responsible for creating a welcoming atmosphere and delivering exceptional service to visitors, clients, and employees alike.

This dynamic professional oversees front office operations, providing product/services information and resolving customer issues with precision and efficiency. Key responsibilities include:

• Greeting and assisting visitors in a courteous and professional manner, ensuring a positive first impression.
• Maintaining a clean and organized front desk/reception area, reflecting the organization's image and values.
• Taking accurate messages and ensuring timely follow-ups, demonstrating attention to detail and strong organizational skills.
• Collaborating with various departments (Sales, Regulatory, Procurement, Production, and Finance) to fulfill customer orders efficiently and effectively.
• Managing general email inquiries and routing them to the appropriate personnel or departments as needed.
• Scheduling appointments, meetings, and managing calendars to ensure seamless coordination and minimal disruptions.
• Receiving, sorting, and distributing mail, deliveries, and couriers, maintaining a high level of professionalism and discretion.
• Coordinating inventory management of office supplies and liaising with vendors for replenishment, ensuring a smooth workflow and minimizing downtime.
• Organizing internal meetings, handling documentation, and performing basic filing duties, contributing to a well-structured and efficient work environment.
• Providing clients and customers with essential information, escalating inquiries to relevant departments when necessary, and handling basic complaints or service issues in a professional and efficient manner.
• Supporting sales or service teams by managing leads and directing walk-in clients, leveraging strong communication and interpersonal skills.
• Liaising with housekeeping and maintenance teams to maintain cleanliness and functionality of the office, upholding the organization's standards and reputation.
• Monitoring office access and ensuring security protocols are followed, prioritizing the safety and security of employees, visitors, and assets.
• Assisting with event planning, training sessions, or staff meetings as required, demonstrating adaptability and a willingness to contribute to the team's success.

To excel in this vital role, the ideal candidate should possess the following qualifications:

• Bachelor's Degree preferred, with a focus on business administration, hospitality, or a related field.
• Minimum 1–2 years of relevant experience in logistics, customer service, or a front desk setting, with a proven track record of delivering exceptional service and results.
• Experience in order management from planning to execution, with a willingness to be hands-on and adaptable in a fast-paced environment.
• Proficiency in Microsoft Office (Word, Excel, Outlook), with excellent computer skills and the ability to learn new software applications quickly.
• Comfortable using phone systems and office equipment, with strong problem-solving skills and attention to detail.
• Proficiency in English, with proficiency in Chinese and/or other regional/local languages an added advantage.
• Excellent verbal and written communication skills, with the ability to build rapport with diverse stakeholders and communicate complex ideas clearly.
• Strong soft-skills, including customer service, teamwork, and adaptability, with a willingness to learn both technically and commercially.
• Organizational and multitasking abilities, with a proactive approach to managing competing priorities and deadlines.

We are seeking a highly skilled and organized Front Desk Operations Manager to join our team. The successful candidate will be responsible for ensuring the smooth operation of the front desk, providing exceptional customer service, and contributing to the overall success of our organization.

• Providing excellent customer service to guests and responding to their needs in a timely and efficient manner.
• Maintaining accurate records and reports related to front desk operations, including guest arrivals and departures, room assignments, and billing.
• Collaborating with other departments, such as housekeeping and food and beverage, to ensure seamless service delivery.
• Managing the front desk staff, providing guidance and training as needed, and promoting a positive and productive work environment.

1. Diploma or degree in Hospitality Management or equivalent is preferred.
2. Minimum 6 months experience in hotel operations or a similar role.
3. Possess excellent communication, interpersonal, and problem-solving skills.

• Degree in Hospitality or Tourism Management.
• Microsoft Office and Excel proficiency.

· Greet and welcome clients

· Upselling of packages

· Answer all incoming calls and redirect them to the persons in charge

· Handle booking and cancellations from members/visitors (using Oclass booking software)

· Collection of payments, outstanding fees

· Scheduling of Instructors

· Basic Studio Housekeeping

· Answering queries

· All other ad-hoc duties assigned by the Operations manager

· Greet and welcome clients

· Upselling of packages

· Answer all incoming calls and redirect them to the persons in charge

· Handle booking and cancellations from members/visitors (using Oclass booking software)

· Collection of payments, outstanding fees

· Scheduling of Instructors

· Basic Studio Housekeeping

· Answering queries

· All other ad-hoc duties assigned by the Operations manager

Job Title: Front Desk and Operations Executive (Full/ Part-Time)

Company: Elevate Yoga and Pilates.

Part-Time Front Desk & Operations Executive

Work Location:

• South Bridge Road / Clarke Quay Area (Singapore)

About Us

At Elevate Yoga+Pilates, we're passionate about creating an inspiring movement experience for every client. Our studio is a sanctuary for yoga, pilates, and mindful movement—where clean, welcoming spaces and top-notch service go hand in hand.

Your Role

As our Front Desk & Operations Executive, you'll be the face and heart of the studio, ensuring every aspect of our space and service reflects Elevate Yoga+Pilates, commitment to excellence. You'll:

• Studio Maintenance: Keep the entire studio—front desk, practice room, and reformers—immaculately clean, organized, and well-stocked at all times.
• Customer Service Management: Greet members warmly, handle reception duties (data entry, session recording), manage membership inquiries and sales, and resolve any concerns with professionalism and care. Be fully versed in our promotions, packages, and pricing.
• Team Scheduling: Coordinate and publish staff shifts, cover front-desk duties as needed, and collaborate with instructors to maintain smooth, consistent class offerings.
• Content & Culture: Partner with the Operations Manager and instructors to generate authentic social-media content, and foster an energetic, community-first atmosphere for clients and staff alike.

What You Bring

• Exceptional organisational skills with a knack for scheduling and multi-task coordination.
• A genuine passion for health, wellness, and mindful movement.
• A friendly, detail-oriented approach and an unwavering commitment to outstanding customer service.
• Flexibility to work rotating shifts and pitch in wherever you're needed.
• A positive, community-minded attitude that aligns with our studio culture.

Why Elevate Yoga+Pilates?

You'll join a supportive team that values your initiative, growth, and well-being. We offer ongoing training, discounted classes, and a vibrant work environment where your contributions truly matter.

Apply Today

Ready to help us elevate every client's experience?

Send your resume and a brief cover letter to with "Part-Time - Front Desk & Operations Executive" in the subject line.

We can't wait to meet you

Job Types: Full-time, Part-time

Pay: $2, $2,700.00 per month

Benefits:

• Employee discount
• Flexible schedule

Work Location: In person

Expected Start Date: 20/10/2025

We are seeking an enthusiastic and customer-focused Assistant Operations Manager to join our team at Wolfgang Violin Studio. As the first point of contact for our customers, you will play a vital role in delivering exceptional customer service, managing front desk operations, and supporting the overall success of our music school.

Key Responsibilities:

1. Front Desk Management

Oversee the daily operations of the front desk, ensuring a warm and welcoming experience for customers.

2. Customer Relations

Develop and maintain strong relationships with customers, addressing queries, concerns, and feedback in a timely and professional manner.

3. Scheduling and Administration

Manage lesson schedules, bookings, and cancellations, ensuring accurate records and efficient use of resources.

4. Communication

Liaise with teachers, staff, and customers to ensure seamless communication and resolve any issues that may arise.

5. Data Entry and Reporting

Accurately maintain student records, attendance, and payment information, generating reports as required.

Required Attributes:

1. Outgoing and Customer-Focused

Enjoy engaging with customers, providing exceptional service, and building strong relationships.

2. Effective Communication

Proficient in spoken and written English, with excellent communication and interpersonal skills.

3. Adaptable and Flexible

Able to thrive in a fast-paced environment, prioritizing tasks, and managing multiple responsibilities.

4. Organised and Detail-Oriented

Accurate and efficient in data entry, record-keeping, and administrative tasks.

5. Proactive

Able to think critically, resolve issues promptly, and improve processes.

What We Offer:

- Performance and Incentive Bonus

- Medical Coverage

- Annual and Sick Leaves

- Professional Development Opportunities

Interested candidates, please send resume to and complete details on