724 Front Desk Operations jobs in Singapore
Front Desk Operations
Posted today
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Job Description
What You'll Do:
- Client Management: Warmly greet and assist all clients, ensuring a positive and professional first impression.
- Scheduling & Bookings: Efficiently manage appointment schedules, bookings, and reschedules for various services and practitioners.
- Billing & Payments: Accurately handle billing, process payments, and manage client accounts.
- Communication Hub: Answer phone calls, respond to inquiries, and manage shop correspondence with clarity and empathy.
- Service Introduction: Confidently and gently introduce clients to our range of wellness solutions and additional services.
- Business operations: Ensure efficiency and effectiveness at the work place.
What We're Looking For:
- Able to interact effectively with clients and team members in English AND Mandarin.
- Operational skills
- Customer-Centric Sales Acumen
Be part of a growing business. Apply today
We provide attractive remuneration.
Tell employers what skills you haveFront Office
Sales
Microsoft Office
Property Management
Housekeeping
VIP
Customer Acquisition
Budgeting
Human Resources
Customer Service
Scheduling
Catering
Customer Services
Able To Work Independently
Hospitality
Front Desk Operations
Posted today
Job Viewed
Job Description
What You'll Do:
- Client Management: Warmly greet and assist all clients, ensuring a positive and professional first impression.
- Scheduling & Bookings: Efficiently manage appointment schedules, bookings, and reschedules for various services and practitioners.
- Billing & Payments: Accurately handle billing, process payments, and manage client accounts.
- Communication Hub: Answer phone calls, respond to inquiries, and manage shop correspondence with clarity and empathy.
- Service Introduction: Confidently and gently introduce clients to our range of wellness solutions and additional services.
- Business operations: Ensure efficiency and effectiveness at the work place.
What We're Looking For:
- Able to interact effectively with clients and team members in English AND Mandarin.
- Operational skills
- Customer-Centric Sales Acumen
Be part of a growing business. Apply today!
We provide attractive remuneration.
Front Desk Operations Administrator
Posted today
Job Viewed
Job Description
Greet and welcome clients
Upselling of packages
Answer all incoming calls and redirect them to the persons in charge
Handle booking and cancellations from members/visitors (using Oclass booking software)
Collection of payments, outstanding fees
Scheduling of Instructors
Basic Studio Housekeeping
Answering queries
All other ad-hoc duties assigned by the Operations manager
Front Desk Operations Manager
Posted today
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Job Description
The Front Desk Operations Manager assumes responsibility for ensuring seamless daily operations and high-quality service delivery across the Concierge, Bell Desk, and Valet services. This leadership role requires a passion for excellence, exceptional organizational skills, and a strong can-do attitude.
Key responsibilities include direct reporting to the Chief Concierge, effective management of concierge-related activities, and ensuring prompt, efficient, and guest-centric service delivery. Strong collaboration with internal stakeholders is also essential.
To succeed in this role, candidates should possess:
- A degree in Hospitality Management or a related field
- At least 2 years of experience in a similar capacity, preferably in a fast-paced environment
- Excellent verbal and written communication skills, with fluency in English
- Proficiency in MS Office applications, including Excel, Word, and PowerPoint
Strong leadership, teamwork, and customer service skills are highly valued. The ideal candidate will be able to effectively navigate complex situations, prioritize tasks, and maintain a positive work environment.
Front Desk Operations Manager
Posted today
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Job Description
The role of Front Desk Operations Manager is a pivotal position in any organization, serving as the primary point of contact and ambassador for the company. As the face of the organization, this individual is responsible for creating a welcoming atmosphere and delivering exceptional service to visitors, clients, and employees alike.
This dynamic professional oversees front office operations, providing product/services information and resolving customer issues with precision and efficiency. Key responsibilities include:
- Greeting and assisting visitors in a courteous and professional manner, ensuring a positive first impression.
- Maintaining a clean and organized front desk/reception area, reflecting the organization's image and values.
- Taking accurate messages and ensuring timely follow-ups, demonstrating attention to detail and strong organizational skills.
- Collaborating with various departments (Sales, Regulatory, Procurement, Production, and Finance) to fulfill customer orders efficiently and effectively.
- Managing general email inquiries and routing them to the appropriate personnel or departments as needed.
- Scheduling appointments, meetings, and managing calendars to ensure seamless coordination and minimal disruptions.
- Receiving, sorting, and distributing mail, deliveries, and couriers, maintaining a high level of professionalism and discretion.
- Coordinating inventory management of office supplies and liaising with vendors for replenishment, ensuring a smooth workflow and minimizing downtime.
- Organizing internal meetings, handling documentation, and performing basic filing duties, contributing to a well-structured and efficient work environment.
- Providing clients and customers with essential information, escalating inquiries to relevant departments when necessary, and handling basic complaints or service issues in a professional and efficient manner.
- Supporting sales or service teams by managing leads and directing walk-in clients, leveraging strong communication and interpersonal skills.
- Liaising with housekeeping and maintenance teams to maintain cleanliness and functionality of the office, upholding the organization's standards and reputation.
- Monitoring office access and ensuring security protocols are followed, prioritizing the safety and security of employees, visitors, and assets.
- Assisting with event planning, training sessions, or staff meetings as required, demonstrating adaptability and a willingness to contribute to the team's success.
To excel in this vital role, the ideal candidate should possess the following qualifications:
- Bachelor's Degree preferred, with a focus on business administration, hospitality, or a related field.
- Minimum 1–2 years of relevant experience in logistics, customer service, or a front desk setting, with a proven track record of delivering exceptional service and results.
- Experience in order management from planning to execution, with a willingness to be hands-on and adaptable in a fast-paced environment.
- Proficiency in Microsoft Office (Word, Excel, Outlook), with excellent computer skills and the ability to learn new software applications quickly.
- Comfortable using phone systems and office equipment, with strong problem-solving skills and attention to detail.
- Proficiency in English, with proficiency in Chinese and/or other regional/local languages an added advantage.
- Excellent verbal and written communication skills, with the ability to build rapport with diverse stakeholders and communicate complex ideas clearly.
- Strong soft-skills, including customer service, teamwork, and adaptability, with a willingness to learn both technically and commercially.
- Organizational and multitasking abilities, with a proactive approach to managing competing priorities and deadlines.
Front Desk Operations Manager
Posted today
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Job Description
We are seeking a highly skilled and organized Front Desk Operations Manager to join our team. The successful candidate will be responsible for ensuring the smooth operation of the front desk, providing exceptional customer service, and contributing to the overall success of our organization.
Responsibilities- Providing excellent customer service to guests and responding to their needs in a timely and efficient manner.
- Maintaining accurate records and reports related to front desk operations, including guest arrivals and departures, room assignments, and billing.
- Collaborating with other departments, such as housekeeping and food and beverage, to ensure seamless service delivery.
- Managing the front desk staff, providing guidance and training as needed, and promoting a positive and productive work environment.
- Diploma or degree in Hospitality Management or equivalent is preferred.
- Minimum 6 months experience in hotel operations or a similar role.
- Possess excellent communication, interpersonal, and problem-solving skills.
- Degree in Hospitality or Tourism Management.
- Microsoft Office and Excel proficiency.
Front Desk Operations Administrator
Posted today
Job Viewed
Job Description
· Greet and welcome clients
· Upselling of packages
· Answer all incoming calls and redirect them to the persons in charge
· Handle booking and cancellations from members/visitors (using Oclass booking software)
· Collection of payments, outstanding fees
· Scheduling of Instructors
· Basic Studio Housekeeping
· Answering queries
· All other ad-hoc duties assigned by the Operations manager
Tell employers what skills you haveAbility to Multitask
Lead Generation
Troubleshooting
Microsoft Excel
Ability To Work Independently
Interpersonal Skills
Administration
Selling
Hotel Booking
Sales Process
Merchandising
Freight
Communication Skills
Navision
Service Excellence
Pricing
Shipping
Customer Service Experience
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Front Desk Operations Administrator
Posted today
Job Viewed
Job Description
· Greet and welcome clients
· Upselling of packages
· Answer all incoming calls and redirect them to the persons in charge
· Handle booking and cancellations from members/visitors (using Oclass booking software)
· Collection of payments, outstanding fees
· Scheduling of Instructors
· Basic Studio Housekeeping
· Answering queries
· All other ad-hoc duties assigned by the Operations manager
Front Desk and Operations Executive
Posted today
Job Viewed
Job Description
Job Title: Front Desk and Operations Executive (Full/ Part-Time)
Company: Elevate Yoga and Pilates.
Part-Time Front Desk & Operations Executive
Work Location:
- South Bridge Road / Clarke Quay Area (Singapore)
About Us
At Elevate Yoga+Pilates, we're passionate about creating an inspiring movement experience for every client. Our studio is a sanctuary for yoga, pilates, and mindful movement—where clean, welcoming spaces and top-notch service go hand in hand.
Your Role
As our Front Desk & Operations Executive, you'll be the face and heart of the studio, ensuring every aspect of our space and service reflects Elevate Yoga+Pilates, commitment to excellence. You'll:
- Studio Maintenance: Keep the entire studio—front desk, practice room, and reformers—immaculately clean, organized, and well-stocked at all times.
- Customer Service Management: Greet members warmly, handle reception duties (data entry, session recording), manage membership inquiries and sales, and resolve any concerns with professionalism and care. Be fully versed in our promotions, packages, and pricing.
- Team Scheduling: Coordinate and publish staff shifts, cover front-desk duties as needed, and collaborate with instructors to maintain smooth, consistent class offerings.
- Content & Culture: Partner with the Operations Manager and instructors to generate authentic social-media content, and foster an energetic, community-first atmosphere for clients and staff alike.
What You Bring
- Exceptional organisational skills with a knack for scheduling and multi-task coordination.
- A genuine passion for health, wellness, and mindful movement.
- A friendly, detail-oriented approach and an unwavering commitment to outstanding customer service.
- Flexibility to work rotating shifts and pitch in wherever you're needed.
- A positive, community-minded attitude that aligns with our studio culture.
Why Elevate Yoga+Pilates?
You'll join a supportive team that values your initiative, growth, and well-being. We offer ongoing training, discounted classes, and a vibrant work environment where your contributions truly matter.
Apply Today
Ready to help us elevate every client's experience?
Send your resume and a brief cover letter to with "Part-Time - Front Desk & Operations Executive" in the subject line.
We can't wait to meet you
Job Types: Full-time, Part-time
Pay: $2, $2,700.00 per month
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person
Expected Start Date: 20/10/2025
Assistant Operations Manager (Front Desk and Customer Relations)
Posted 13 days ago
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Job Description
We are seeking an enthusiastic and customer-focused Assistant Operations Manager to join our team at Wolfgang Violin Studio. As the first point of contact for our customers, you will play a vital role in delivering exceptional customer service, managing front desk operations, and supporting the overall success of our music school.
Key Responsibilities:
1. Front Desk Management
Oversee the daily operations of the front desk, ensuring a warm and welcoming experience for customers.
2. Customer Relations
Develop and maintain strong relationships with customers, addressing queries, concerns, and feedback in a timely and professional manner.
3. Scheduling and Administration
Manage lesson schedules, bookings, and cancellations, ensuring accurate records and efficient use of resources.
4. Communication
Liaise with teachers, staff, and customers to ensure seamless communication and resolve any issues that may arise.
5. Data Entry and Reporting
Accurately maintain student records, attendance, and payment information, generating reports as required.
Required Attributes:
1. Outgoing and Customer-Focused
Enjoy engaging with customers, providing exceptional service, and building strong relationships.
2. Effective Communication
Proficient in spoken and written English, with excellent communication and interpersonal skills.
3. Adaptable and Flexible
Able to thrive in a fast-paced environment, prioritizing tasks, and managing multiple responsibilities.
4. Organised and Detail-Oriented
Accurate and efficient in data entry, record-keeping, and administrative tasks.
5. Proactive
Able to think critically, resolve issues promptly, and improve processes.
What We Offer:
- Performance and Incentive Bonus
- Medical Coverage
- Annual and Sick Leaves
- Professional Development Opportunities
Interested candidates, please send resume to and complete details on