499 French Speaker jobs in Singapore
Call Center Executive
Posted today
Job Viewed
Job Description
We are looking for an experienced and customer-oriented Call Center Executive to handle patient enquiries, appointment bookings, and service information via phone, email, and social media. Candidates with prior dental or medical industry experience will be highly preferred. This role requires excellent communication skills, strong attention to detail, and a passion for patient care.
Key Responsibilities
- Handle inbound calls, emails, and social media enquiries related to dental/medical services.
- Schedule, confirm, and manage patient appointments across multiple clinic locations.
- Provide accurate information on treatments, procedures, promotions, and clinic policies.
- Verify patient information and maintain accurate records in the clinic management system.
- Assist patients with pre-treatment preparation instructions and post-treatment care guidance.
- Manage urgent cases by escalating to the appropriate clinic staff.
- Monitor and respond to patient feedback and enquiries on social media platforms.
- Work closely with clinic teams to ensure smooth patient flow and excellent service standards.
- Maintain confidentiality of patient information in compliance with PDPA and clinic policies.
Requirements
- Minimum GCE ‘O’ Level or Diploma; healthcare-related qualifications are an advantage.
- At least 1 year of call center or front desk experience in dental, medical, or healthcare settings.
- Strong verbal and written communication skills in English (additional languages a plus).
- Proficient in using clinic management software, CRM tools, and social media messaging platforms.
- Able to multitask and manage time effectively in a fast-paced environment.
- Customer-oriented, empathetic, and able to handle sensitive patient matters with discretion.
- Willing to work shifts, weekends, or public holidays if required.
- Knowledge of common dental or medical terms and procedures.
- Experience handling patient enquiries across multiple communication channels.
- Calm under pressure and solutions-oriented.
Call Center Executive
Posted today
Job Viewed
Job Description
We are looking for an experienced and customer-oriented Call Center Executive to handle patient enquiries, appointment bookings, and service information via phone, email, and social media. Candidates with prior dental or medical industry experience will be highly preferred. This role requires excellent communication skills, strong attention to detail, and a passion for patient care.
Key Responsibilities
- Handle inbound calls, emails, and social media enquiries related to dental/medical services.
- Schedule, confirm, and manage patient appointments across multiple clinic locations.
- Provide accurate information on treatments, procedures, promotions, and clinic policies.
- Verify patient information and maintain accurate records in the clinic management system.
- Assist patients with pre-treatment preparation instructions and post-treatment care guidance.
- Manage urgent cases by escalating to the appropriate clinic staff.
- Monitor and respond to patient feedback and enquiries on social media platforms.
- Work closely with clinic teams to ensure smooth patient flow and excellent service standards.
- Maintain confidentiality of patient information in compliance with PDPA and clinic policies.
Requirements
- Minimum GCE ‘O’ Level or Diploma; healthcare-related qualifications are an advantage.
- At least 1 year of call center or front desk experience in dental, medical, or healthcare settings.
- Strong verbal and written communication skills in English (additional languages a plus).
- Proficient in using clinic management software, CRM tools, and social media messaging platforms.
- Able to multitask and manage time effectively in a fast-paced environment.
- Customer-oriented, empathetic, and able to handle sensitive patient matters with discretion.
- Willing to work shifts, weekends, or public holidays if required.
- Knowledge of common dental or medical terms and procedures.
- Experience handling patient enquiries across multiple communication channels.
- Calm under pressure and solutions-oriented.
Call Center Representative
Posted today
Job Viewed
Job Description
Job Opportunity
- This position involves handling incoming and outgoing calls in a professional and efficient manner.
Key Responsibilities:
- Attentively listen to caller requests and respond accordingly.
- Record all service requests via the designated portal system.
- Stay updated with the latest information by reviewing logbooks, notice boards, and traces.
- Coordinate with maintenance teams to resolve outstanding telephone issues.
- Prepare reports for internal audits.
Requirements:
- Demonstrate a positive attitude towards work.
- Be detail-focused and provide excellent guest service.
- Possess effective communication skills.
- Able to work independently and as part of a team.
- Flexible to work rotating shifts including midnight shifts.
Call Center Executive
Posted today
Job Viewed
Job Description
We are looking for an experienced and customer-oriented Call Center Executive to handle patient enquiries, appointment bookings, and service information via phone, email, and social media. Candidates with prior dental or medical industry experience will be highly preferred. This role requires excellent communication skills, strong attention to detail, and a passion for patient care.
Key Responsibilities
- Handle inbound calls, emails, and social media enquiries related to dental/medical services.
- Schedule, confirm, and manage patient appointments across multiple clinic locations.
- Provide accurate information on treatments, procedures, promotions, and clinic policies.
- Verify patient information and maintain accurate records in the clinic management system.
- Assist patients with pre-treatment preparation instructions and post-treatment care guidance.
- Manage urgent cases by escalating to the appropriate clinic staff.
- Monitor and respond to patient feedback and enquiries on social media platforms.
- Work closely with clinic teams to ensure smooth patient flow and excellent service standards.
- Maintain confidentiality of patient information in compliance with PDPA and clinic policies.
Requirements
- Minimum GCE 'O' Level or Diploma; healthcare-related qualifications are an advantage.
- At least 1 year of call center or front desk experience in dental, medical, or healthcare settings.
- Strong verbal and written communication skills in English (additional languages a plus).
- Proficient in using clinic management software, CRM tools, and social media messaging platforms.
- Able to multitask and manage time effectively in a fast-paced environment.
- Customer-oriented, empathetic, and able to handle sensitive patient matters with discretion.
- Willing to work shifts, weekends, or public holidays if required.
- Knowledge of common dental or medical terms and procedures.
- Experience handling patient enquiries across multiple communication channels.
- Calm under pressure and solutions-oriented.
CRM
Excellent Communication Skills
Listening Skills
Able To Multitask
Strong Attention To Detail
Social Media
Interpersonal Skills
Healthcare
Adaptability
Compliance
Pressure
Completions
Customer Services
Luxury Goods
Call Center
Call Center Representative
Posted today
Job Viewed
Job Description
This role is responsible for handling in-bound calls and email requests for general enquiries within the hospital. The ideal candidate will be able to manage large amounts of inbound and outbound calls in a timely manner, following call center
Call Center Executive
Posted today
Job Viewed
Job Description
Key Responsibilities
- Handle inbound calls, emails, and social media enquiries related to dental/medical services.
- Schedule, confirm, and manage patient appointments across multiple clinic locations.
- Provide accurate information on treatments, procedures, promotions, and clinic policies.
- Verify patient information and maintain accurate records in the clinic management system.
- Assist patients with pre-treatment preparation instructions and post-treatment care guidance.
- Manage urgent cases by escalating to the appropriate clinic staff.
- Monitor and respond to patient feedback and enquiries on social media platforms.
- Work closely with clinic teams to ensure smooth patient flow and excellent service standards.
- Maintain confidentiality of patient information in compliance with PDPA and clinic policies.
- Minimum GCE 'O' Level or Diploma; healthcare-related qualifications are an advantage.
- At least 1 year of call center or front desk experience in dental, medical, or healthcare settings.
- Strong verbal and written communication skills in English (additional languages a plus).
- Proficient in using clinic management software, CRM tools, and social media messaging platforms.
- Able to multitask and manage time effectively in a fast-paced environment.
- Customer-oriented, empathetic, and able to handle sensitive patient matters with discretion.
- Willing to work shifts, weekends, or public holidays if required.
- Knowledge of common dental or medical terms and procedures.
- Experience handling patient enquiries across multiple communication channels.
- Calm under pressure and solutions-oriented.
Call Center Executive
Posted 3 days ago
Job Viewed
Job Description
We are looking for an experienced and customer-oriented Call Center Executive to handle patient enquiries, appointment bookings, and service information via phone, email, and social media. Candidates with prior dental or medical industry experience will be highly preferred. This role requires excellent communication skills, strong attention to detail, and a passion for patient care.
Key Responsibilities
- Handle inbound calls, emails, and social media enquiries related to dental/medical services.
- Schedule, confirm, and manage patient appointments across multiple clinic locations.
- Provide accurate information on treatments, procedures, promotions, and clinic policies.
- Verify patient information and maintain accurate records in the clinic management system.
- Assist patients with pre-treatment preparation instructions and post-treatment care guidance.
- Manage urgent cases by escalating to the appropriate clinic staff.
- Monitor and respond to patient feedback and enquiries on social media platforms.
- Work closely with clinic teams to ensure smooth patient flow and excellent service standards.
- Maintain confidentiality of patient information in compliance with PDPA and clinic policies.
Requirements
- Minimum GCE ‘O’ Level or Diploma; healthcare-related qualifications are an advantage.
- At least 1 year of call center or front desk experience in dental, medical, or healthcare settings.
- Strong verbal and written communication skills in English (additional languages a plus).
- Proficient in using clinic management software, CRM tools, and social media messaging platforms.
- Able to multitask and manage time effectively in a fast-paced environment.
- Customer-oriented, empathetic, and able to handle sensitive patient matters with discretion.
- Willing to work shifts, weekends, or public holidays if required.
- Knowledge of common dental or medical terms and procedures.
- Experience handling patient enquiries across multiple communication channels.
- Calm under pressure and solutions-oriented.
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Executive (Operations cum Call Center)
Posted 2 days ago
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Job Description
Lentor Ambulance provides Emergency Ambulance Service and Medical Transport Service to the general public of Singapore. Visit our website for more details.
Join our team in this meaningful work of caring for others in their time of need.
As a Executive for Operations, you will manage non-emergency ambulance bookings, plan and allocate cases to our ambulance team, route planning , manage crew roster & equipment, and to ensure smooth running of daily operations.
Job Highlights
- Attractive performance incentive and bonus
- Career advancement
- Salary commensurate with relevant working experience
Duties & Responsibilities
- Perform email + call-taking functions include but not limited to enquiries, bookings, feedback
- Ensure accuracy of booking records
- Plan resource deployment according to project requirement
- Ensure operationality of crew and equipment
- Assign daily crew pairing and monitor crew movements
- Verify crew attendance and allowances
- Route planning for optimised vehicle efficiency
- Collect daily cash and ensure accuracy of cash records
- Perform any other office duties, as assigned by supervisor/manager
Requirements
- Any Diploma (minimum requirement)
- STATE your Language capability clearly in resume/CV.
- Good interpersonal and communication skills, multilingual is an added advantage.
- Able to work in a fast-paced environment.
- MS Excel & WhatsApp knowledge
- Able to commit weekend and work overtime when needed (cover colleauges on leave or MC duties)
- Relevant experience in coordinating ambulance fleets (bonus)
- Training will be provided
- You may/will have roster Night duty and weekend duties monthly.
Work Location
- (7mins walking distance from Yio Chu Kang MRT station)
Only shortlisted candidates will be contacted for interview.
Candidate are advise to state your language/dialects capability clearly in resume/CV.
#J-18808-LjbffrCustomer Service Officer (Call Center)
Posted 11 days ago
Job Viewed
Job Description
Customer Service Officer (Call Centre) - 1 Year Contract - Singapore
Are you passionate about customer service and enjoy interacting with people? We’re looking for a dedicated Customer Service Officer to join our team in Singapore! You’ll play a critical role in providing first-call resolutions to end-users via calls and emails, delivering excellent service experiences.
Location: West of Singapore
Key Responsibilities:
- Handle incoming calls, emails, call-back requests, and live chats (where applicable) while meeting service level agreements.
- Provide friendly and efficient assistance to ensure a pleasant customer experience.
- Log all interactions accurately into the case management system, including customer inquiries, problems, and resolutions.
- Follow up on unresolved incidents and ensure timely resolutions.
Requirements
- Experience: At least 1 year of experience in a call centre or customer service environment.
- Proficiency in Mandarin is a plus to effectively liaise with Chinese-speaking vendors and end-users.
- Flexibility: Willingness to work staggered office hours on rotation, including alternate Saturdays (5.5-day work week).
- Immediately Available candidate is a plus.
This is a 1 year contract to start, renewable and convertible to permanent.
#J-18808-LjbffrCall Center Agent ( Japanese Speaking )
Posted 10 days ago
Job Viewed
Job Description
Join to apply for the Call Center Agent (Japanese Speaking) role at DHL Supply Chain .
About Us
At DHL, people mean the world to us. We aim to attract and retain the best talent globally, providing opportunities for personal and professional growth. We value the unique contributions of our employees and are proud to build a leading logistics company.
Under DHL Supply Chain, we offer customized logistics solutions including supply chain management, warehousing, distribution, and value-added services to help our customers achieve better results daily.
Responsibilities- Serve as the primary contact for users of the Integrated Logistics solutions for DHL advantaged customers.
- Handle customer orders and requests professionally, coordinating with staff and vendors for order fulfillment.
- Provide excellent service, identify and resolve customer issues satisfactorily.
- Manage service performance and reporting. Training will be provided for selected candidates.
- Fluent in English and Japanese for effective communication with associates.
- Excellent interpersonal, communication, and customer service skills.
- Proficient in MS Office.
- Decisive, able to multitask, and committed to service excellence.
- Proactive in responding to customer needs.
- Ability to work in a fast-paced environment, including shifts, weekends, or public holidays.
- Strong team player.
We foster a diverse and inclusive workplace where all employees are valued and empowered. We encourage applications from individuals of all backgrounds, regardless of age, race, gender, sexual orientation, religion, nationality, disability, or other characteristics.
Additional Information- Seniority level: Internship
- Employment type: Temporary
- Job function: Other
- Industries: Transportation, Logistics, Supply Chain and Storage