Social Work Assistant

Bukit Timah $35000 - $45000 Y KK Women's & Children's Hospital

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Company description:

KK Women's and Children's Hospital has evolved over the decades, since its founding in 1858, into a regional leader in Obstetrics, Gynaecology, Paediatrics and Neonatology. Today, the 830-bed hospital is a referral centre providing tertiary services to handle high-risk conditions in women and children. More than 400 specialists adopt a multi-disciplinary and holistic approach to treatment, and harness the latest innovations and technology for the best medical care possible.

As an academic healthcare institution, KKH believes that world-class clinical training and research are imperative in raising the standard of care. Hence, the Hospital has adopted a culture of innovation as it strives for world-class clinical leadership.

As we continually raise the bar on clinical excellence, we are sensitive to our patients' needs for a pleasant hospital experience - one where they receive seamless service and enjoy the warmth of compassionate care in a healing environment.

Job description:

You will be our frontline officer assigned to manage the day-to-day operations at the reception area. You will conduct intake interviews and financial assessments, arrange for appointments, serve as a translator during medical social workers' sessions with patients as well as conduct home visits to assess and follow-up on counselling sessions for patients. You are responsible for the provision of accurate documentation and statistics.

We are looking for candidates with:

  • Minimum GCE 'O' Levels
  • Excellent customer service and communication skills
  • Ability to speak common dialects is desirable, though not essential, in order to liaise with the dialect speaking patients and their families
  • Proficient in Microsoft Office applications
  • 1-year Contract position
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Self-Employed Collections Executive

Singapore, Singapore $60000 - $80000 Y Ministry of Defence Singapore

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Central Provident Fund Board

Contract

Closing on 30 Sep 2025

What the role is

At #TeamCPF, you're not just joining a team; you are embracing a culture of excellence, collaboration, and meaningful impact. You will play a pivotal role in empowering over 4 million members to secure their retirement, healthcare, housing needs and better navigate life's uncertainties.
We thrive on sharp minds and insightful decisions. Your ability to analyse and think critically isn't just valued; it's essential. Every choice you make contributes to our collective success.
Collaboration is our way of life. We believe in the power of effective partnerships and seamless communications across teams. Together, we amplify each other's strengths and achieve remarkable results.
Our learning never stops. We encourage your inquisitiveness and courage to embrace new challenges head-on. Your agility, readiness to challenge conventions, embrace of data-driven strategies, dedication to learning and ing new skills fuels our innovation and progress.
At the core of everything we do lies a genuine desire to make a difference. We serve our community and support each other with compassion, empathy, and unwavering dedications. Every action we take is guided by a deep sense of purpose and a commitment to those we serve.
Join us at #TeamCPF Together, let's redefine possibilities and leave a legacy that echoes for generations.

What you will be working on

The Self-Employed Collections Department manages the collection of MediSave contributions from self-employed persons (SEPs), collection of platform worker (PW) CPF contributions and PW CPF Transition Support scheme.
In this role, you will:

• Participate in system projects relating to the self-employed scheme (SES) e.g. draft testing scenarios and conduct user testing

• Draft replies to frequently asked questions relating to the SES

• Handle enquiries and appeals from SEPs who are concurrently working as PWs i.e. (PW-SEPs)

• Assess disputes from PW-SEPs on their SEP net trade income and MediSave payable under the SES and draft replies accurately on the outcome of disputes

• Manage multiple concurrent assignments efficiently and prioritise tasks based on urgency and importance

• Ensure service standards are maintained, particularly during periods of increased enquiry influx

• Work collaboratively with supervisors and other stakeholders in clearing correspondence cases

• Support the management by providing data and profiles of PW-SEPs for escalated case management

• Assist in reviewing and improving scheme operational procedures to ensure they are up-to-date and streamlined

• Participate in discussions with various stakeholders across teams and groups, to understand requirements and establish processes effectively

• Provide administrative support and phone duties to handle calls from frontliners

What we are looking for

We value the diverse talents and experiences that each individual brings to the table. While mastery of every requirement may not be necessary, familiarity and expertise in some of the following areas will position you for success within this team.

• Relevant experience in case management, customer service, or a related field.

• Ability to solve problems and manage conflicts effectively

• Agile and resolve any issues with a customer-first business mentality.

• Ability to provide support, answer queries, and resolve issues in an efficient manner.

• Possess a proactive mindset in identifying opportunities for process improvement and implementing customer-centric solutions.

• Ability to work well in a team environment and contribute to achieving collective goals.
The seniority of appointment and actual corporate job title will be commensurate with individual work experiences.
Position is on a 1-year full-time contract directly under the payroll of CPF Board with an option to renew, contingent upon confirmation and subject to organisational needs. Additionally, there is potential for emplacement into a permanent position.
What you can expect
Being part of #TeamCPF means embarking on a challenging and rewarding career in a progressive workplace that values productivity and growth. Here's what awaits you:

• Opportunities to engage in a mix of formal and informal training, keeping your skills sharp in our ever-evolving technological landscape.

• Promotion opportunities based on your capability and on-the-job performance.

• A vibrant community of like-minded and friendly colleagues, where collaboration and creativity thrive.

• A hybrid work model that offers flexibility for remote work, subject to exigencies of service.

• Flexible dress code that empowers you to choose your appropriate outfit for the day.

• A comprehensive rewards package that includes annual leave, pro-family leave, medical and dental benefits, and access to recreational activities.

About Central Provident Fund Board

Central Provident Fund (CPF) Board is the cornerstone of Singapore's social security system, committed to serving and empowering over 4 million members in securing their retirement, healthcare, and housing needs. As an employer, we believe in developing our people to do their life's best work through the 3Ps: Purposeful Work, Professional Growth, People & Culture.
Purposeful Work – Beyond being a pension fund, we are unique in being a national social security organisation, and we serve CPF members knowing that our work we make a difference.
Professional Growth – At CPF Board, you will have the opportunity to learn on the job, acquire new skills, and broaden your knowledge. Although you are joining one organisation, you will have access to many career paths in the years ahead.
People and Culture – When you join CPF Board, you become part of a mission-oriented organisation with a strong culture of teamwork, collaboration, and innovation. Our people are our greatest asset, and we champion a culture of respect, diversity, and inclusivity, where every voice is heard and contributions are recognised and celebrated.
We are a recipient of the Enabling Mark (Gold) by SG Enable, we welcome candidates with disabilities and are committed to providing an inclusive and supportive work environment.
Come and be a part of #TeamCPF today, to make a difference in the lives of others and in the future of Singapore. To learn more about CPF Board, visit our website at

About your application process

This job is closing on 30 Sep 2025.

If you do not hear from us within 4 weeks of the job ad closing date, we seek your understanding that it is likely that we are not moving forward with your application for this role. We thank you for your interest and would like to assure you that this does not affect your other job applications with the Public Service. We encourage you to explore and for other roles within Central Provident Fund Board or the wider Public Service.

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Social Work

Singapore, Singapore Viriya Community Services

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Roles & Responsibilities

The Social Work / Social Service Associate is responsible for supporting initial triage and screening, following-up with intervention plan as per the prescribed care plan under the guidance of the Supervisor, and conducting the engagement and preventive activities to the clients and/or caregivers in an individual or group based settings. He/She will be working closely with fellow colleagues (Social Worker, Counsellor, Psychologist, Programme Executive etc.)in the planning and implementation of targeted screening and cognitive stimulation activities, as well as to monitor clients' condition and progress.

A. Programme Implementation

i. Provide support to clients and/or caregivers through engaging them in meaningful activities such as cognitive stimulation activities or structured activities e.g. reminiscence, memory, linguistic and other appropriate activities) based on clients' interest.

ii. Support in the planning and organisation of structured preventive activities and/or programmes for the community, those at risk of dementia and mental health conditions and clients.

iii. Support in the monitoring the clients' conditions and progress, and escalate to the Supervisor for support.

B. Administration and Staff Development

i. Provide logistical or operational support for clients and/or caregivers.

ii. Ensure attendance in training and supervision sessions, where relevant, as part of the staff competency required by the CREST programme.

C. Other Duties

i. Any other duties, as assigned

*** Diploma in Social Work, Counselling, Psychology, or other fields related to healthcare and community care.

*** Preferably 2-3 years of healthcare/community care experience.

Tell employers what skills you have

Referrals
Interpersonal Skills
Healthcare
Social Services
Administration
Planning and Implementation
Mental Health
Case Management
Screening
Appointment Scheduling
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Social Work Assistant

Singapore, Singapore $28000 - $35000 Y SingHealth

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KK Women's and Children's Hospital Pte. Ltd.

Social Work Assistant / Coordinator (1-year contract)

Job Category: Ancillary

Posting Date: 8 Oct 2025

You will be our frontline officer assigned to manage the day-to-day operations at the reception area. You will conduct intake interviews and financial assessments, arrange for appointments, serve as a translator during medical social workers' sessions with patients as well as conduct home visits to assess and follow-up on counselling sessions for patients. You are responsible for the provision of accurate documentation and statistics.

We are looking for candidates with:

  • Minimum GCE 'O' Levels
  • Excellent customer service and communication skills
  • Ability to speak common dialects is desirable, though not essential, in order to liaise with the dialect speaking patients and their families
  • Proficient in Microsoft Office applications
  • 1-year Contract position

Req ID: 4390

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Social Work Assistant

Singapore, Singapore $13200 - $39600 Y National Heart Centre Singapore

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Job Description

You will assist the medical social workers in casework to help patients cope with their financial and care issues. You are expected to work in close collaboration with other healthcare professionals to support the patients and their families' psychosocial well-being.

Requirements:

  • Diploma in Psychology Studies / Psychology & Community Services or its equivalent, with at least 3 years' experience in a healthcare or social service setting
  • Certificate in Basic Counselling would have an advantage
  • Proficient in Microsoft Office applications
  • Documented proof of:
  • Measles (or Mumps, Measles and Rubella) vaccination or serological evidence of measles immunity; and
  • Diphtheria (Tetanus, Diphtheria and Pertussis) vaccination taken during preceding 10 years at prevailing point of reference as required for all healthcare workers under the Healthcare Services Act. Applicants without these vaccinations are welcome to apply if they undertake to complete the vaccination(s) before work commencement
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Social Work Associate

Singapore, Singapore $40000 - $80000 Y Singapore Childrens' Society

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Job Description

At Singapore Children's Society , we are passionate about empowering children and youth to grow into resilient, healthy adults in safe and inclusive communities. As a pioneer in promoting children and youth well-being, we strive to transform youth mental health services through the Flourishing Mind Team by fostering resilience, empowering families, and creating inclusive systems of care.

Guided by our principles of safety, holistic care, empowerment, collaboration and accessibility , we deliver person-centered, family-oriented and recovery-focused services that make a lasting difference. If you are driven by purpose and ready to shape the future of youth mental health in Singapore, we invite you to join our dynamic team.

Position: Social Work or Programme Associate

Location : Punggol

Work Objectives

As an Associate , you will support the Community Engagement and Awareness & Advocacy Pillars by assisting in the planning and implementation of preventive activities and advocacy initiatives. Working under the guidance of the Senior Practitioner, you will engage youth, families and community stakeholders to foster resilience, promote mental health awareness and reduce stigma. Through meaningful activities, logistical support and engagement with underserved populations, you will play a key role in creating accessible, inclusive mental health services.

Key Responsibilities

Community Engagement and Preventive Activities

  • Assist in designing, planning and facilitating individual, group-based and community preventive programmes tailored to the interests and needs of youth and families, with a focus on supporting at-risk individuals and fostering resilience.
  • Collaborate with stakeholders to extend the reach and impact of mental health initiatives.
  • Engage underserved populations through targeted outreach initiatives to promote accessible, inclusive services.
  • Monitor youth well-being, escalating concerns to the Senior Allied Health Professional or Allied Health Professional as necessary.

Advocacy and Awareness

  • Collaborate with youth, families and community partners to co-create activities that normalise mental health conversations and foster understanding.
  • Support the execution of mental health awareness campaigns, focusing on reducing stigma and encouraging early help-seeking.
  • Assist in gathering feedback from clients and stakeholders to inform the design of advocacy initiatives.

Logistical and Administrative Support

  • Provide logistical support for activities and programmes, ensuring smooth operations and participant satisfaction.
  • Maintain accurate and timely records of client participation and programme outcomes, contributing to data-driven service improvements.

Professional Development

  • Participate in training and supervision sessions to strengthen competencies in trauma-informed and person-centered care.
  • Contribute to team discussions to ensure alignment with youth and family needs and organisational objectives.

Job Requirements

  • Qualifications : Minimum Diploma in a relevant field (e.g. social work, psychology or counselling).
  • Experience : Prior experience in supporting youth and families or community engagement roles is preferred.
  • Skills :
  • Strong interpersonal and communication skills to engage clients, caregivers, and stakeholders effectively.
  • Organisational and time-management skills to support programme planning and delivery.
  • Sensitivity to diverse client needs, with a commitment to inclusivity and equity in care.
  • Attributes :
  • Passionate about mental health advocacy and committed to creating inclusive communities.
  • Empathetic, proactive, and resourceful in providing support to clients and caregivers.
  • Collaborative mindset with a commitment to fostering inclusive and stigma-free environments.
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Social Work Assistant

Singapore, Singapore $32000 - $40000 Y CEREBRAL PALSY ALLIANCE SINGAPORE

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RESPONSIBILITIES

Provide administrative support to the Department

Assist under the supervision of the Social Worker in providing simple casework with assigned work with assigned clients and their family members.

Participate in Social Work-related activities for the clients.

Maintain good housekeeping, confidentiality, privacy, and safety standards.

Undertake relevant duties assigned by Senior Social Worker/ Head of Social Work Department.

REQUIREMENTS

Recognized Diploma and/or related social work courses

Possess pleasant disposition with good communication and interpersonal skills

Working Locations: CPAS - 65 Pasir Ris Drive 1 Singapore

For interested applicants, please email detailed resume to:

Please note that only shortlisted applicants will be notified on the outcome of the job application.

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Social Work Assistant

Tiong Bahru $40000 - $60000 Y SingHealth Polyclinics

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Company description:

SingHealth Polyclinics, a leader in family medicine, provides seamless, patient-centred and preventive healthcare that is affordable and accessible to all.

SingHealth Polyclinics' network of polyclinics provides primary healthcare services to the community. It plays an integral role in promoting a healthy lifestyle within the community and empowering families with the knowledge of common health issues, care and treatment options.

SingHealth Polyclinics is a member of Singapore Health Services (SingHealth) - a public healthcare cluster which also manages three hospitals and five specialty centres.

Job description:

Job Description:

You are to assist the Medical Social Workers in interviewing and assessing patients and their family members for appropriate service referrals. You may be asked to conduct home visits to obtain collateral information and ascertain patient's home physical and familial environment. You are to assist patients to apply for appropriate financial assistance schemes in Singhealth Polyclinics. You are required to perform administrative duties like statistics collation and submission to various regulatory bodies.

Requirements:

  • GCE O or A levels with 6 years of experience in the social service sectors or customer service experience; or
  • Diploma in Social Sciences (Social Work)/ Psychology Studies/ Counselling/ Community Care or Services/ Social Service/ Social Enterprise or its equivalent
  • Able to speak local languages
  • Proficient in Microsoft Office application
  • Good communication skills
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Youth Work Associate

Punggol, Singapore $30000 - $60000 Y The Salvation Army

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About the Job

The Youth Work Associate is part of a care team and is responsible for engaging residents in holistic and meaningful activities, providing residents with direction, guidance and supervision in daily activities and acting as a positive role model.

Key Responsibilities

  • Mentor and guide the residents to abide the Home's guidelines, and develop their strength of moral character and civic duty.
  • Feedback to the social workers, assistant manager and manager on the residents' progress and needs through proper recording in communication logs, residents information book and other reports.
  • Plan and facilitate group activities, including but not limited to program adjustment and adapting to life in the Home, life skills, conflict resolution, and teaching of life skills to residents.
  • Responsible for preventing abuse of residents by adhering to all policies and procedures.
  • Journey and guide children and young persons going through trauma experiences and supporting them by building up resilience together with multi-disciplinary team.

Job Requirements

  • Able to work on rotational weekends and public holidays
  • Keen to work in children and youth sector
  • A good communicator
  • Work in collaboration with the team

Qualifications

At least a diploma, preferably in Youth Work, Social Services, Social Work, Psychology, Counseling, Nursing, Events Management, Community Development, Outdoor and Adventure Learning (Enrolled Nurse, Student Care Teachers or any other relevant experiences working with children and youth are welcome to apply)

Other Information

Working Hours

44 working hours per week

The program is a 24/7 community care service, hence flexibility in work arrangement is expected as the need arises.

Normal Rotating Shift Hours:

  • Morning Shift : 7.00am - 4.00pm
  • Afternoon Shift : 1.00pm pm

Working Location

The Salvation Army

Children and Youth Group-Gracehaven Children's Home

3 Lorong Napiri Singapore

By submitting application for this position, applicant would be deemed to have given consent for The Salvation Army to use their personal particulars for recruitment, security screening and employment purposes where applicable including the terms and conditions stated in this Personal Data Privacy Statement ).

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