1727 Food Service Sectors jobs in Sembawang

Customer Service Coordinator Job

We are seeking an experienced Customer Service Coordinator to join our team.

• As a Customer Service Coordinator, you will be responsible for managing sales enquiries and preparing quotations for customers.
• You will also follow up on quotations and process Pick Lists.
• In addition, you will provide general administrative and operational support to the sales team.

• You must have at least two years of working in sales support, customer services or purchasing in any industry.
• You should be proficient in Excel Functions, particularly V-lookup and Pivot Table.

• A 5-day workweek with regular working hours.
• The opportunity to work with a dynamic team and contribute to the success of the company.

If you are interested in this role, please send your updated resume in DOC file to us for consideration.

Key Responsibilities:

We are seeking a professional to manage customer enquiries from digital platforms, ensuring resolution and achieving customer satisfaction.

Responsibilities:

This is a dynamic position where you will be working closely with our sales team to deliver exceptional customer service and support.

• Manage customer enquiries and prepare quotations in a timely and professional manner.
• Follow up on quotations to ensure customer satisfaction.
• Process Pick Lists efficiently.
• Provide administrative and operational support to the sales team.
• Perform other duties as assigned by management.

• A minimum of two years of experience in sales support, customer services or purchasing in any industry.
• Proficient in using Excel functions particularly V-lookup and Pivot Table.

We offer a competitive salary and opportunities for career growth and development.

We are seeking an experienced professional to fill a critical position as a Marine Customer Service Officer. This role requires someone with excellent communication skills, strong problem-solving abilities, and a keen eye for detail.

The ideal candidate will have a proven track record of providing exceptional customer service, managing complex orders, and collaborating effectively with cross-functional teams.

This is a fantastic opportunity for a motivated individual to join our team and make a real impact in the marine industry.

We are seeking a highly skilled Customer Service Officer to join our team. The ideal candidate will have excellent communication skills, be service-oriented and passionate about serving customers.

• Communicate effectively with customers, understand their needs and address their queries in a timely manner.
• Resolve customer feedback and concerns professionally and efficiently.
• Ensure a positive customer experience by providing exceptional service and support.
• Handle phone enquiries with courtesy and professionalism.
• Serve light refreshments to customers and attend to their needs promptly.
• Schedule appointments and perform other duties as assigned by management.
• Gather customer satisfaction levels and feedback for continuous improvement.
• Provide valuable insights and recommendations to enhance operations and customer experience.

• Well-groomed appearance and professional demeanor that reflects positively on the organization.
• Excellent communication and interpersonal skills.
• Service-oriented and passionate about serving customers.
• Prior experience in the beauty industry is an advantage.

This role offers a unique opportunity to develop your customer service skills and contribute to the success of our organization. As a Customer Service Officer, you will have the chance to work with a dynamic team and make a real difference in the lives of our customers.

Please note that this job description is not an exhaustive list of responsibilities and may change over time.

Specific Responsibilities:

• Oversee the day-to-day management of all aspects of customer service.
• Support sales and operation team to execute daily activities and meet objectives associated with all tasks assigned.
• Promote excellent customer service and ensure consistent customer satisfaction.
• Manage/Resolve service complaints and provide solutions in a professional manner
• Perform billing tasks, including invoicing and inventory managing.
• Liaise with suppliers and transport partners for smooth flow of goods
• Handle escalations related to stock discrepancies, delays, or damages
• Process and monitor customer orders through WMS and coordinate with warehouse and transport teams to ensure accurate and timely dispatch.
• Process customer orders, returns and exchanges.
• Identify and facilitate with superior in work process improvement
• Coordinate with delivery team and partners to ensure that all scheduled deliveries are fulfilled on time.
• Ensure all activities comply with standard operating procedures (SOPs) and safety regulations.

Job Specifications/Requirements:

• Higher NITEC or Diploma/Degree or its equivalent.
• Good understanding of customer account management.
• Friendly, service-oriented, and customer-focused attitude.
• Proficient in Microsoft Office applications (e.g., Excel, Word, Outlook,Powerpoint)
• A reliable and collaborative team player
• Excellent problem-solving and multitasking abilities.
• Minimum 1 year of relevant customer service experience.
• Familiar with WMS is an added advantage
• Good attendance and punctuality.

Please submit resumes to with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Key Responsibilities:

•Manage incoming calls, messages, and inquiries via all social media platforms, emails, and other communication channels.

•Provide accurate, valid, and comprehensive information about our treatments and products to patients and potential clients.

•Assist customers in scheduling appointments, making changes to appointments, and providing reminders.

•Collaborate with the operation team to ensure customer queries are addressed.

•Maintain patient confidentiality and adhere to data protection regulations.

•Keep records of customer interactions, process customer accounts, and file documents.

•Calling of leads to book appointment and ensure appointment is turned up.

Job Specification:

•10AM -7PM

•Experience in Beauty, Wellness or Aesthetic industry is a MUST

•Proven customer support experience or experience in beauty services industry.

•Strong messaging and phone handling skills and active listening.

•Familiarity with CRM systems and practices.

•Excellent communication and presentation skills.

Key Responsibilities:

•Manage incoming calls, messages, and inquiries via all social media platforms, emails, and other communication channels.

•Provide accurate, valid, and comprehensive information about our treatments and products to patients and potential clients.

•Assist customers in scheduling appointments, making changes to appointments, and providing reminders.

•Collaborate with the operation team to ensure customer queries are addressed.

•Maintain patient confidentiality and adhere to data protection regulations.

•Keep records of customer interactions, process customer accounts, and file documents.

•Calling of leads to book appointment and ensure appointment is turned up.

Job Specification:

•5 working days week; 10AM -7PM

•Experience in Beauty, Wellness or Aesthetic industry is a MUST

•Proven customer support experience or experience in beauty services industry.

•Strong messaging and phone handling skills and active listening.

•Familiarity with CRM systems and practices.

•Excellent communication and presentation skills.

We are seeking a highly organized and customer-focused individual to join our team as a Service Coordinator.

• Coordinate and schedule vehicle servicing, maintenance, and repair appointments.
• Serve as the primary point of contact between customers and the workshop.
• Update customers on job status, cost estimates and repair timelines.
• Maintain accurate service records and ensure proper documentation.
• Handle customer inquiries and resolve service-related issues professionally.

• Excellent organizational and communication skills.
• Able to work effectively in a fast-paced environment.
• Possess a passion for the automotive industry and excellent customer service skills.

As a Service Coordinator, you will play a vital role in ensuring smooth operations and delivering exceptional customer service. If you are a motivated and detail-oriented individual who is passionate about the automotive industry, we encourage you to apply.

Interested candidates should submit their resume for consideration.