553 Food Service Sector jobs in Singapore

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Company Description

Accor is a world leader in the hotel industry, present in 110 countries, with more than 5,500 hotels and 10,000 restaurants and bars. The group deploys an integrated hotel ecosystem that is among the most diversified in the sector, notably associating luxury and high-end brands, mid-range and economic offers, exclusive lifestyle concepts, venues for shows and entertainment, clubs, restaurants and bars, private residences, shared accommodation, concierge services and co-working spaces. Accor has a portfolio of incomparable brands, led by more than 300,000 employees around the world.

Job Description

Accor is in a partnership with one of the World's Leading Airlines, to manage the Lounge operations located in Changi Airport. We are seeking a proactive and service-oriented Food & Beverage Supervisor to oversee daily food and beverage operations within the lounge, providing leadership and support to the service team, ensuring smooth and efficient guest service and maintaining high standards of quality and safety.

Key Responsibilities

• Supervise and support Food and Beverage Executives and staff during shifts.
• Ensure buffet and service areas are maintained according to brand and hygiene standards.
• Monitor guest satisfaction and respond to requests or complaints professionally and promptly.
• Facilitate communication between kitchen, service team, and management for operational efficiency.
• Assist in staff training and development to meet service standards.
• Organize shift schedules and delegate tasks to ensure coverage and service quality.
• Support inventory control and report on supplies and operational needs.
• Assist with administrative tasks such as logging incidents and preparing reports.
  
  

• Minimum 2 years experience in food and beverage operations at a supervisory experience
• Strong leadership and interpersonal skills.
• Effective communicator and problem solver.
• Ability to motivate and coach service team members.
• Skilled in multitasking and working under pressure.
• Ability to work under pressure in a fast-paced environment.
• Flexibility to work shifts, weekends, and public holidays.
• Knowledge of food safety and hygiene standards.
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Management and Manufacturing
• Industries Hospitality

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Johor Baharu, Johore, Malaysia 6 days ago

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Duties and Responsibilities

· Meet, greet and lead guests to their seats.

· Take customer orders and deliver food and beverages.

· Clear and remove soiled dishes.

· Present bills to customer and collect payment from the customer.

· Arrange table settings and maintain a tidy dining area.

· Prepare and set-up restaurant for service.

· Collect food and beverage supply requisition, ensure that the stock collected is as per requisition.

· Respond promptly to customer inquiries.

· Undertake any other duties as requested by the Manager.

Job Requirements

· 2 years’ relevant experience, preferably in a Supervisory role

· Team player but also able to work independently

· Customer oriented with a pleasant disposition

· Able to multi task and thrive in a fast paced environment

· Able to work on rotating shifts, weekends and public holiday

• Coordinating daily management operations
• Delivering superior food and beverage service and maximizing customer satisfaction
• Responding efficiently and accurately to restaurant customer complaints
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products

• Proven work experience or similar role
• Proven customer service experience as a supervisor
• Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
• Strong leadership, motivational and people skills
• Acute financial management skills

Job Title: Operations Management Executive

Reporting directly to the Assistant Director of Food & Beverage, this executive role is a hands-on leader crucial to elevating our food and beverage offerings as a key differentiator for the brand. This dynamic position demands active participation in overseeing and ensuring the success of our hotel's Food & Beverage and Banquet operations. You'll play a pivotal role in driving top-line revenue for the department while ensuring sustainable, profitable operations and maintaining the highest standards of quality and service.

This leadership role involves leading, motivating, and developing the F&B team, instilling a culture of courteous, professional, and efficient service that consistently aligns with both hotel and brand standards. Direct involvement in day-to-day operations will ensure seamless execution and an exceptional guest experience.

Overall Objectives:

• Interact and engage with guests and maintains high quality service standards
• Supervise, lead and train team members
• Handle guest complaints effectively and professionally
• Consistently looking to increase satisfaction levels for guests
• Support the daily operation in collaboration with the managers, assist with monthly forecasting, weekly schedule, restaurant profitability evaluation etc.
• Take responsibility, in partnership with the managers for the operations look and feel, including but not limited to the overall decor and atmosphere of the outlet
• Maintain Food Hygiene and Safety Standards, knowledgeable with audit protocol.

• Enjoys delivering high quality guest service with a welcoming manner
• Has experience working in a hotel/resort environment in delivering Food & Beverage services.
• Has experience in managing outlet in an outdoor environment
• Experience in leading a team of service crews
• Knowledgeable in beverages knowledge such as bartendering added advantages.
• Involve in F&B marketing and promotions
• Willing to work shifts

• 5-day work week
• Learning and Development opportunities for career development
• Medical and insurance coverage
• Special employee discount within Shangri-La Group
• Duty Meals and shuttle bus provided

• Perform the task of order taking and maximize sales opportunities through knowledge of product and suggestions. Ensure accuracy by repeating order to the guests.
• Ensure that orders are taken clearly and accurately so that the cashier and kitchen ambassadors can fulfil their duties effectively.
• Assist in seating guests.
• Serve food and beverage to guests in the restaurant/banquet area.
• Assist with the set up
• Perform duties common to all waiters and other duties as may be assigned.
• Participate in the daily briefings of the department as well as monthly meetings to discuss the various aspects of service.
• Take orders, promote the restaurant's specialties and serve in accordance to the established standards
• Ensure that the working areas are well maintained.
• Be helpful towards guests that need assistance.
• Clear soiled dishes from the tables to the stewarding area.
• Clean and prepare tables for inflow of guests.

• Demonstrated experience in all areas of Food and Beverage service, a la carte fine dining is essential.
• Projects professional image at all times through personal presentation/ interpersonal skills.
• Understanding of luxury guest expectations and a desire to exceed these expectations.
• Initiates contacts and establishes rapport easily.
• Organises time and work efficiently.
• Excellent verbal and written communication skills