691 Food Service Manager jobs in Singapore

The Food Service Manager is responsible for managing and coordinating all food and beverage operations to ensure quality, efficiency, and excellent customer service. The role involves supervising staff, overseeing kitchen and service performance, ensuring compliance with food safety regulations, and driving profitability through effective planning and management.

• Oversee daily food service operations including kitchen, bar, and dining areas.
• Ensure high standards of food quality, hygiene, and customer service are consistently maintained.
• Manage and train staff in food preparation, service, hygiene, and safety procedures.
• Plan menus in coordination with chefs and monitor portion control and food presentation.
• Ensure compliance with SFA, NEA, and liquor licensing regulations.
• Manage inventory, food costs, and procurement of supplies.
• Handle customer feedback, resolve issues, and maintain a high level of guest satisfaction.
• Monitor financial performance, control operating costs, and prepare management reports.
• Coordinate with suppliers, vendors, and contractors for maintenance and supplies.
• Plan and execute promotional activities and seasonal menu launches.
• Supervise equipment maintenance and ensure safety compliance within all food service areas.

• Diploma or Degree in Food & Beverage Management, Hospitality, or Business Administration.
• Minimum 3–5 years of managerial experience in food service, restaurant, or hospitality operations.
• In-depth knowledge of food safety, hygiene, and sanitation standards.
• Excellent leadership, communication, and organizational skills.
• Strong financial acumen with experience in cost control and budgeting.
• Proficient in Microsoft Office, POS systems, and basic inventory software.
• WSQ Food Hygiene Certificate is mandatory.
• Familiar with SFA and Liquor Licence regulations in Singapore.
• Class 3 Driving Licence (advantage).

We are seeking a highly skilled Food Service Operations Manager to oversee daily operations, manage staff, and deliver exceptional customer service.

• Staff Management : Recruit, train, and supervise a team of restaurant staff to ensure high standards of service.
• Operational Oversight : Manage front-of-house and back-of-house operations to maintain efficiency and quality.
• Customer Service : Foster positive customer relationships through proactive communication and issue resolution.
• Financial Management : Control costs and monitor sales to maximize profitability.
• Inventory & Supply Management : Oversee inventory levels, place orders, and negotiate with suppliers within budget constraints.

• Strong leadership skills with the ability to motivate and develop staff.
• Excellent customer service skills with a focus on delivering exceptional experiences.
• Proficiency in financial management and analysis.
• Able to work effectively in a fast-paced environment.

• Opportunity to work in a dynamic and growing industry.
• Chance to develop leadership and management skills.
• Competitive salary and benefits package.

This role is ideal for individuals who are passionate about delivering exceptional customer experiences and have experience in the hospitality industry.

Key Responsibilities:

Operational & Service Management:

- Oversee daily food service operations, ensuring smooth workflow and timely service.

- Develop and enforce standard operating procedures (SOPs) for kitchen and service areas.

- Ensure food quality, presentation, and portion control meet company and regulatory standards.

- Monitor and maintain food safety, sanitation, and hygiene compliance (HACCP, FDA, local health codes).

- Manage food preparation and service to optimize speed and efficiency.

Staff Leadership & Training:

- Hire, train, and supervise kitchen and front-of-house staff.

- Schedule and assign shifts to ensure adequate coverage during peak hours.

- Conduct performance evaluations and provide ongoing coaching and feedback.

- Foster a positive work environment that promotes teamwork and efficiency.

Customer Service & Quality Assurance:

- Ensure excellent customer service and handle customer complaints promptly.

- Monitor customer feedback and implement service improvements.

- Work with chefs and service teams to enhance menu offerings and service experiences.

Inventory & Cost Control:

- Oversee food purchasing, inventory management, and stock control to minimize waste and costs.

- Develop budgets and monitor financial performance, including cost control and revenue growth.

- Negotiate supplier contracts and maintain good relationships with vendors.

- Implement portion control and waste reduction strategies.

Compliance & Safety Management:

- Ensure adherence to all food safety, hygiene, and workplace safety regulations.

- Conduct regular health and safety audits and staff training.

- Stay up-to-date with industry regulations and implement necessary changes.

Technology & Process Improvement:

- Utilize POS systems, digital ordering, and inventory management tools.

- Analyze operational data to improve efficiency and service speed.

- Implement innovative food service trends and customer engagement strategies.

Qualifications & Skills:

- Bachelor's degree in Hospitality Management, Business Administration, or a related field (preferred).

- Proven experience in food service management, restaurant operations, or institutional dining.

- Strong leadership, organizational, and problem-solving skills.

- Knowledge of food safety regulations (HACCP, ISO).

- Excellent communication and interpersonal abilities.

- Ability to work in a fast-paced, high-pressure environment.

- Proficiency in restaurant management software, POS systems, and scheduling tools.

Key Responsibilities:

Operational & Service Management:

- Oversee daily food service operations, ensuring smooth workflow and timely service.

- Develop and enforce standard operating procedures (SOPs) for kitchen and service areas.

- Ensure food quality, presentation, and portion control meet company and regulatory standards.

- Monitor and maintain food safety, sanitation, and hygiene compliance (HACCP, FDA, local health codes).

- Manage food preparation and service to optimize speed and efficiency.

Staff Leadership & Training:

- Hire, train, and supervise kitchen and front-of-house staff.

- Schedule and assign shifts to ensure adequate coverage during peak hours.

- Conduct performance evaluations and provide ongoing coaching and feedback.

- Foster a positive work environment that promotes teamwork and efficiency.

Customer Service & Quality Assurance:

- Ensure excellent customer service and handle customer complaints promptly.

- Monitor customer feedback and implement service improvements.

- Work with chefs and service teams to enhance menu offerings and service experiences.

Inventory & Cost Control:

- Oversee food purchasing, inventory management, and stock control to minimize waste and costs.

- Develop budgets and monitor financial performance, including cost control and revenue growth.

- Negotiate supplier contracts and maintain good relationships with vendors.

- Implement portion control and waste reduction strategies.

Compliance & Safety Management:

- Ensure adherence to all food safety, hygiene, and workplace safety regulations.

- Conduct regular health and safety audits and staff training.

- Stay up-to-date with industry regulations and implement necessary changes.

Technology & Process Improvement:

- Utilize POS systems, digital ordering, and inventory management tools.

- Analyze operational data to improve efficiency and service speed.

- Implement innovative food service trends and customer engagement strategies.

Qualifications & Skills:

- Bachelor's degree in Hospitality Management, Business Administration, or a related field (preferred).

- Proven experience in food service management, restaurant operations, or institutional dining.

- Strong leadership, organizational, and problem-solving skills.

- Knowledge of food safety regulations (HACCP, ISO).

- Excellent communication and interpersonal abilities.

- Ability to work in a fast-paced, high-pressure environment.

- Proficiency in restaurant management software, POS systems, and scheduling tools.

Join to apply for the
Food Service Sales Manager – Singapore
role at Flora Food Group
About Flora Food Group
We offer consumers a compelling choice in four growing categories: butters and spreads, creams, liquids and cheeses. We hold leadership positions in many of the 100 countries we operate in, with iconic brands including Flora, Becel+ProActiv, Blue Band, Country Crock, I Can’t Believe It’s Not Butter, Rama, and Violife, together with our local brands and Professional business. Flora Food Group is a global branded food champion that offers nutritious products and aims to be more affordable and sustainable than dairy equivalents.
Position Summary
Location:
Singapore
Coverage:
All Singapore
Work Type:
Permanent Based via 3rd Parties Entities (Due Legal diligence)
We are seeking a highly driven and strategic
Food Service Sales Manager
to lead and grow our Food Service (FS) business in
Singapore . This role focuses on business development, distributor management, and driving sustainable sales growth across key FS channels including HORECA, Bakery, and Coffee & Tea.
Key Responsibilities
Business Development & Market Expansion: Identify growth opportunities across FS channels and develop strategic plans to capture market share; analyze market dynamics and trends in Singapore, especially within HORECA and Bakery segments, to improve conversion rates; implement sales strategies to increase reach and penetration in key cities and customer segments; collaborate with distributors and stakeholders to optimize distribution models and route-to-market (RTM) strategies.
Sales Performance & Growth: Achieve monthly, quarterly, and annual sales targets; work closely with FS marketing and trade marketing teams to ensure fast and effective execution of business plans; monitor customer behavior and competitor activities to identify areas for innovation and improvement; drive top-line and bottom-line growth through optimal product mix and pricing strategies.
Financial & Operational Management: Monitor distributor financial health, outstanding balances, and overall performance; partner with Commercial & Finance teams to manage credit exposure and ensure timely payments; oversee secondary sales returns and coordinate product clearance from customer warehouses; provide strategic input for demand planning and S&OP processes; share market insights to support competitive promotional planning.
Team Management & Capability Building: Build team capabilities through ongoing training in Basic Kitchen Techniques (BKT) and Culinary Kitchen Techniques (CKT); identify skill gaps and provide mentorship to enhance team performance; foster a high-performance culture, drive motivation, and support career development; lead by example and align team efforts with business objectives.
Product & Menu Development Collaboration: Collaborate with Flora FG Chefs to develop recipes and menus tailored to Singapore’s FS market; provide input on product innovation and recipe development to enhance customer engagement.
Key Qualifications & Skills
Minimum 3 years of experience in Food Service Sales, Business Development, or related fields.
Strong knowledge of Singapore’s FS landscape, including HORECA, Bakery, and Coffee & Tea channels.
Proven track record in sales performance, target achievement, and P&L management.
Solid financial acumen with experience in credit management and pricing strategies.
Strong leadership and team development skills.
Ability to analyze market trends and customer behavior to inform strategic decisions.
Experience working with culinary teams to develop FS solutions.
Excellent communication, negotiation, and stakeholder management skills.
Adaptability to work across diverse business environments.
Why Join Us?
Lead Flora FG’s Food Service growth in Singapore and make a tangible impact.
Work in a collaborative, dynamic environment with cross-functional exposure.
Competitive compensation and career development opportunities.
Ready to grow with us?
If you're a results-oriented, strategic thinker with a passion for food service and business expansion, we invite you to apply and be part of our exciting journey in SEA. Flora Food Group is committed to building an inclusive and diverse workplace and encourages you to apply even if you don’t meet every listed requirement.
Flora Food Group is an employer committed to diversity and inclusion in the workplace and equal opportunities for all. We recruit based on values, qualifications, performance, skills, behaviours, experience, and knowledge. We ensure job advertisements are free from unintentional bias. No personal characteristics should be a barrier to joining Flora Food Group. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or other personal characteristics.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Manufacturing
#J-18808-Ljbffr

We are seeking an experienced Food and Beverage Service Operations Manager to oversee the smooth operation of our F&B service.

The successful candidate will be responsible for supporting the service team in delivering exceptional guest experiences.

• Good knowledge of liquor brands and categories, including alcoholic beverage terms and standard drink abbreviations.
• Basic food preparation terms and ability to engage and recommend to guests.
• Resolve guests' complaints in a professional manner.
• Lead and supervise a team to ensure adherence to grooming standards and hotel service quality.
• Conduct regular inspections of facilities and equipment, reporting any repair or maintenance needs.
• Perform end-day closing and prepare reports, promptly reporting any loss or damage to hotel properties and facilities.

1. Supervise a team of F&B staff to ensure efficient service operations.
2. Monitor and maintain high standards of customer service and satisfaction.
3. Develop and implement effective strategies to improve service quality and efficiency.
4. Collaborate with other departments to ensure seamless service delivery.

Benefits: This role offers a competitive salary and opportunities for career growth and development.

Requirements: To be successful in this role, you will need excellent communication skills, a strong work ethic, and the ability to work effectively in a fast-paced environment.

We are seeking an experienced Operations Manager to oversee the day-to-day activities of our food service department.

• Manage staff scheduling, including assigning work tasks and coordinating employee breaks
• Ensure store hygiene by maintaining cleanliness and organization standards
• Provide exceptional customer service and support the front desk team as needed
• Monitor and maintain food safety and quality standards through regular inspections and training

• At least 2 years of relevant experience in the F&B industry
• Proficient in English and Mandarin
• Strong skills in Microsoft Office, quality control, inventory management, cashiering, and interpersonal communication

Job Summary

We are seeking a highly skilled professional to join our team as a Central Kitchen Operations Partner. This role is responsible for overseeing the day-to-day operations of the central kitchen, ensuring seamless order fulfillment and maintaining high levels of customer satisfaction.

Main Responsibilities

1. The ideal candidate will have excellent communication skills, be able to work independently in a fast-paced environment, and possess a strong understanding of inventory management and order fulfillment processes.

2. They will oversee the accurate packing and timely dispatch of all store and hot kitchen requisitions, ensuring that orders are fulfilled efficiently and effectively.

3. The Central Kitchen Operations Partner will also be responsible for managing daily deliveries to stores, troubleshooting production run-related issues, and maintaining healthy inventory levels.

4. Additionally, they will prepare post-mortem reports for seasonal product campaigns and maintain adequate levels of supplies on a day-to-day basis.

Requirements

• A degree or diploma with 3-5 years of relevant working experience in the F&B industry is essential for this role.

• Excellent communication and interpersonal skills are required to succeed in this position.

• Candidates must be able to work independently in a fast-paced environment and be willing to work on rotating shifts, weekends, and public holidays.

Benefits

• This role offers a unique opportunity to work in a dynamic and fast-paced environment, where you can utilize your skills and experience to drive business growth and success.

• You will have the opportunity to work with a talented team of professionals who share your passion for excellence and customer satisfaction.

Other Information

• Please note that we are an equal opportunities employer and welcome applications from diverse candidates.

• If you are a motivated and experienced professional looking for a new challenge, please submit your application.

• Planning a marketing calendar and tactical promotions to drive revenue for the organisation.
• This process involves the identification of key dates and events. The manager is responsible for establishing milestones, allocating resources, formulating communication strategies, and disseminating the plan to the team while reviewing and adjusting it as necessary.
• Assessing the effectiveness of marketing campaigns, including collecting and analysing key data.
• Collaboration with cross-functional teams is vital to successfully implementing marketing promotions for designated brands, ensuring seamless execution.
• Key components of this role include overseeing and managing the development and production of marketing collaterals, which involve fact-checking, copy-editing, and proofreading.
• Any other jobs or duties the Assistant Director / Senior Manager assigns from time to time.

Requirements:

• At least 3 years of Marketing experience
• Immediate starter is preferred

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to:

EA License No.: 13C6305

Reg. No.: R (EE MA MICHELLE DERRICKA BAGUN)

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.