4,602 Food Service Industries jobs in Singapore

Operations Customer Service Management Position

Singapore, Singapore beBeeCustomer

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Job Description

Job Title: Customer Service Operations Manager

Overview:
We are seeking a highly skilled Customer Service Operations Manager to oversee daily customer service operations and provide guidance to the team. This key role serves as a vital link between customers and the business, ensuring service excellence, resolving concerns effectively, and driving continuous improvement in the overall customer experience.

  • Develop and implement effective customer service strategies to drive continuous improvement.
  • Conduct and review customer satisfaction surveys, analyzing feedback and driving improvement initiatives.
  • Manage customer complaints proactively, ensuring resolution with high satisfaction while balancing compliance and cost considerations.
  • Collaborate with the Aftersales department to define service goals (e.g., response times, delivery timelines, participation rates).
  • Identify root causes of customer satisfaction issues and recommend long-term solutions.
  • Engage customers directly, including face-to-face meetings, to resolve escalated concerns.
  • Coordinate with multiple departments to ensure consistent and seamless customer experience.
Requirements:
  • Experience in customer service; automotive industry background preferred.
  • Strong communication, interpersonal, and problem-solving skills.
  • Proficient in data analysis and reporting tools.
What We Offer:

A competitive salary and benefits package, along with opportunities for career growth and development.

This advertiser has chosen not to accept applicants from your region.

Sales & Customer Service Management Role

Singapore, Singapore beBeeManagement

Posted today

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Job Description

Job Title: Salon Operations Manager

Key Responsibilities:

  • Lead a team of sales professionals to achieve monthly sales targets and success rate percentages.
  • Track performance against key performance indicators (KPIs) and implement improvements.
  • Handle customer complaints, staff motivation, coaching, and paperwork on a daily basis.
  • Manage employee responsibilities, including scheduling shifts and overseeing annual leaves/medical leaves.
  • Train and develop staff to maximize performance and efficiency.

Requirements:

  • A minimum of 3 years of relevant experience with proven KPI success in the beauty and wellness industry.
  • Excellent communication and interpersonal skills.
  • Bilingual proficiency in Mandarin and English to liaise with Mandarin-speaking clients.
  • Highly self-motivated and detail-oriented individual.
This advertiser has chosen not to accept applicants from your region.

service management trainee

Singapore, Singapore KINGDOM JUNIOR PTE. LTD.

Posted today

Job Viewed

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Job Description

Roles & Responsibilities

Job Description & Requirements

Roles & Responsibilities

Company with a chain of restaurants looking to hire individuals with enthusiasm for customer service. There will be opportunities to climb the ladder and be promoted to Supervisor and Manager position.

Customer Relations

· Interact with guests for entertainment and rapport while garnering feedback for the growth of company.

· Handle guests complaints and feedback with tact, to ensure all guests leave the restaurant with a smile.

Maintenance of Restaurant

· Maintain high levels of hygiene and cleanliness of restaurant to ensure pleasant during experience for every guest.

· Daily housekeeping to ensure highest quality of cleanliness.

Front of House

· As front of house crew, to maintain a friendly and positive vibe for both guests and colleagues by smiling and greeting.

· If on POS duty, candidate will be the last point of contact before guests leave, thus must ensure to solve any complaints.

Requirements

Language

· Fluent in spoken and written English

Experience

· Candidate without experience may apply with relevant education

Tell employers what skills you have

Leadership
Written English
Entertainment
Restaurants
Housekeeping
Interpersonal Skills
Inventory
Strategy
Compliance
Ladder
Excel
Financial Advisory
Team Player
Customer Service
Customer Relations
This advertiser has chosen not to accept applicants from your region.

Service Management Trainee

Singapore, Singapore KINGDOM GOURMET PTE. LTD.

Posted today

Job Viewed

Tap Again To Close

Job Description

Roles & Responsibilities

Job Description & Requirements

Roles & Responsibilities

Company with a chain of restaurants looking to hire individuals with enthusiasm for customer service. There will be opportunities to climb the ladder and be promoted to Supervisor and Manager position.

Customer Relations

· Interact with guests for entertainment and rapport while garnering feedback for the growth of company.

· Handle guests complaints and feedback with tact, to ensure all guests leave the restaurant with a smile.

Maintenance of Restaurant

· Maintain high levels of hygiene and cleanliness of restaurant to ensure pleasant during experience for every guest.

· Daily housekeeping to ensure highest quality of cleanliness.

Front of House

· As front of house crew, to maintain a friendly and positive vibe for both guests and colleagues by smiling and greeting.

· If on POS duty, candidate will be the last point of contact before guests leave, thus must ensure to solve any complaints.

Requirements

Language

· Fluent in spoken and written English

Experience

· Candidate with no experience may apply with relevant education

Tell employers what skills you have

Microsoft PowerPoint
Leadership
Microsoft Excel
Written English
Entertainment
Restaurants
Housekeeping
Interpersonal Skills
Inventory
Ladder
Financial Advisory
Team Player
Customer Service
Customer Relations
Hospitality
This advertiser has chosen not to accept applicants from your region.

service management trainee

Singapore, Singapore KINGDOM POT PTE. LTD.

Posted today

Job Viewed

Tap Again To Close

Job Description

Roles & Responsibilities

Job Description & Requirements

Roles & Responsibilities

Company with a chain of restaurants looking to hire individuals with enthusiasm for customer service. There will be opportunities to climb the ladder and be promoted to Supervisor and Manager position.

Customer Relations

· Interact with guests for entertainment and rapport while garnering feedback for the growth of company.

· Handle guests complaints and feedback with tact, to ensure all guests leave the restaurant with a smile.

Maintenance of Restaurant

· Maintain high levels of hygiene and cleanliness of restaurant to ensure pleasant during experience for every guest.

· Daily housekeeping to ensure highest quality of cleanliness.

Front of House

· As front of house crew, to maintain a friendly and positive vibe for both guests and colleagues by smiling and greeting.

· If on POS duty, candidate will be the last point of contact before guests leave, thus must ensure to solve any complaints.

Requirements

Language

· Fluent in spoken and written English

Experience

· Candidate with no experience may apply with relevant education

Tell employers what skills you have

Leadership
Written English
Entertainment
Restaurants
Housekeeping
Interpersonal Skills
Inventory
Strategy
Compliance
Ladder
Excel
Financial Advisory
Team Player
Customer Service
Customer Relations
This advertiser has chosen not to accept applicants from your region.

service management trainee

Singapore, Singapore KINGDOM FEAST PTE. LTD.

Posted today

Job Viewed

Tap Again To Close

Job Description

Roles & Responsibilities

Job Description & Requirements

Roles & Responsibilities

Company with a chain of restaurants looking to hire individuals with enthusiasm for customer service. There will be opportunities to climb the ladder and be promoted to Supervisor and Manager position.

Customer Relations

· Interact with guests for entertainment and rapport while garnering feedback for the growth of company.

· Handle guests complaints and feedback with tact, to ensure all guests leave the restaurant with a smile.

Maintenance of Restaurant

· Maintain high levels of hygiene and cleanliness of restaurant to ensure pleasant during experience for every guest.

· Daily housekeeping to ensure highest quality of cleanliness.

Front of House

· As front of house crew, to maintain a friendly and positive vibe for both guests and colleagues by smiling and greeting.

· If on POS duty, candidate will be the last point of contact before guests leave, thus must ensure to solve any complaints.

Language

· Fluent in spoken and written English

Experience

· Candidate with no experience may apply with relevant education

Tell employers what skills you have

Wealth Management
Leadership
Entertainment
Restaurants
Housekeeping
Interpersonal Skills
Inventory
Strategy
Compliance
Ladder
Excel
Financial Advisory
Team Player
Customer Service
Customer Relations
This advertiser has chosen not to accept applicants from your region.

service management trainee

Singapore, Singapore KINGDOM FEAST PTE. LTD.

Posted today

Job Viewed

Tap Again To Close

Job Description

Roles & Responsibilities

Job Description & Requirements

Roles & Responsibilities

Company with a chain of restaurants looking to hire individuals with enthusiasm for customer service. There will be opportunities to climb the ladder and be promoted to Supervisor and Manager position.

Customer Relations

· Interact with guests for entertainment and rapport while garnering feedback for the growth of company.

· Handle guests complaints and feedback with tact, to ensure all guests leave the restaurant with a smile.

Maintenance of Restaurant

· Maintain high levels of hygiene and cleanliness of restaurant to ensure pleasant during experience for every guest.

· Daily housekeeping to ensure highest quality of cleanliness.

Front of House

· As front of house crew, to maintain a friendly and positive vibe for both guests and colleagues by smiling and greeting.

· If on POS duty, candidate will be the last point of contact before guests leave, thus must ensure to solve any complaints.

Tell employers what skills you have

Wealth Management
Leadership
Entertainment
Restaurants
Housekeeping
Interpersonal Skills
Inventory
Strategy
Compliance
Ladder
Excel
Financial Advisory
Team Player
Customer Service
Customer Relations
This advertiser has chosen not to accept applicants from your region.
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About the latest Food service industries Jobs in Singapore !

service management trainee

$3500 Monthly KINGDOM POT PTE. LTD.

Posted 7 days ago

Job Viewed

Tap Again To Close

Job Description

Job Description & Requirements

Roles & Responsibilities

Company with a chain of restaurants looking to hire individuals with enthusiasm for customer service. There will be opportunities to climb the ladder and be promoted to Supervisor and Manager position.

Customer Relations

· Interact with guests for entertainment and rapport while garnering feedback for the growth of company.

· Handle guests complaints and feedback with tact, to ensure all guests leave the restaurant with a smile.

Maintenance of Restaurant

· Maintain high levels of hygiene and cleanliness of restaurant to ensure pleasant during experience for every guest.

· Daily housekeeping to ensure highest quality of cleanliness.

Front of House

· As front of house crew, to maintain a friendly and positive vibe for both guests and colleagues by smiling and greeting.

· If on POS duty, candidate will be the last point of contact before guests leave, thus must ensure to solve any complaints.

Requirements

Language

· Fluent in spoken and written English

Experience

· Candidate with no experience may apply with relevant education

This advertiser has chosen not to accept applicants from your region.

Service Management Trainee

$3500 Monthly KINGDOM GOURMET PTE. LTD.

Posted 9 days ago

Job Viewed

Tap Again To Close

Job Description

Job Description & Requirements

Roles & Responsibilities

Company with a chain of restaurants looking to hire individuals with enthusiasm for customer service. There will be opportunities to climb the ladder and be promoted to Supervisor and Manager position.

Customer Relations

· Interact with guests for entertainment and rapport while garnering feedback for the growth of company.

· Handle guests complaints and feedback with tact, to ensure all guests leave the restaurant with a smile.

Maintenance of Restaurant

· Maintain high levels of hygiene and cleanliness of restaurant to ensure pleasant during experience for every guest.

· Daily housekeeping to ensure highest quality of cleanliness.

Front of House

· As front of house crew, to maintain a friendly and positive vibe for both guests and colleagues by smiling and greeting.

· If on POS duty, candidate will be the last point of contact before guests leave, thus must ensure to solve any complaints.

Requirements

Language

· Fluent in spoken and written English

Experience

· Candidate with no experience may apply with relevant education

This advertiser has chosen not to accept applicants from your region.

service management trainee

$3500 Monthly KINGDOM JUNIOR PTE. LTD.

Posted 16 days ago

Job Viewed

Tap Again To Close

Job Description

Job Description & Requirements

Roles & Responsibilities

Company with a chain of restaurants looking to hire individuals with enthusiasm for customer service. There will be opportunities to climb the ladder and be promoted to Supervisor and Manager position.

Customer Relations

· Interact with guests for entertainment and rapport while garnering feedback for the growth of company.

· Handle guests complaints and feedback with tact, to ensure all guests leave the restaurant with a smile.

Maintenance of Restaurant

· Maintain high levels of hygiene and cleanliness of restaurant to ensure pleasant during experience for every guest.

· Daily housekeeping to ensure highest quality of cleanliness.

Front of House

· As front of house crew, to maintain a friendly and positive vibe for both guests and colleagues by smiling and greeting.

· If on POS duty, candidate will be the last point of contact before guests leave, thus must ensure to solve any complaints.

Requirements

Language

· Fluent in spoken and written English

Experience

· Candidate without experience may apply with relevant education

This advertiser has chosen not to accept applicants from your region.

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