1,080 Flexible Engagement jobs in Singapore
Leads Engagement Specialist
Posted today
Job Viewed
Job Description
As an Automotive Leads Engagement Specialist, you will be the primary point of contact for customers seeking assistance with automotive-related issues, including scheduling appointments, changing appointments, and other duties. You will provide a high level of customer satisfaction in all interactions.
Key Responsibilities:
Customer Assistance: Respond to customer inquiries related to automotive products and services via phone, email, and WhatsApp.
Information Provision: Offer accurate information on BYD vehicles and service procedures.
Appointment Scheduling: Assist customers in scheduling service appointments with dealerships or repair centers, ensuring a smooth process.
Record Keeping: Maintain detailed records of customer interactions, service requests, and resolutions in the helpdesk system.
Product Knowledge: Stay updated on automotive industry trends, vehicle models, and service procedures to provide informed support.
Escalation: Identify and escalate complex or unresolved issues to senior support as needed.
Feedback Collection: Gather and document customer feedback to help improve automotive services and address recurring issues.
Follow-Up: Conduct follow-up communications to ensure customer satisfaction and resolution of their concerns.
Required Skills:
Automotive Knowledge: Strong understanding of automotive systems.
Communication: Excellent verbal and written communication skills to clearly convey information and support.
Customer Focus: Dedication to delivering exceptional customer service and ensuring a positive experience for each customer.
Problem-Solving: Strong analytical skills to diagnose and address complex automotive issues.
Attention to Detail: High level of accuracy in documenting customer interactions and issues.
Qualifications:
Education: High school diploma or equivalent; additional coursework or certification in automotive technology or a related field is preferred.
Experience: Previous experience in automotive customer service, technical support, or a related role is highly desirable.
Certifications: Relevant certifications such as ASE (Automotive Service Excellence) are a plus.
Work Environment:
This role may involve working in an office environment, remotely, or a combination of both, depending on company policies.
Leads Engagement Specialist
Posted 11 days ago
Job Viewed
Job Description
As an Automotive Leads Engagement Specialist, you will be the primary point of contact for customers seeking assistance with automotive-related issues, including scheduling appointments, changing appointments, and other duties. You will provide a high level of customer satisfaction in all interactions.
Key Responsibilities:
Customer Assistance: Respond to customer inquiries related to automotive products and services via phone, email, and WhatsApp.
Information Provision: Offer accurate information on BYD vehicles and service procedures.
Appointment Scheduling: Assist customers in scheduling service appointments with dealerships or repair centers, ensuring a smooth process.
Record Keeping: Maintain detailed records of customer interactions, service requests, and resolutions in the helpdesk system.
Product Knowledge: Stay updated on automotive industry trends, vehicle models, and service procedures to provide informed support.
Escalation: Identify and escalate complex or unresolved issues to senior support as needed.
Feedback Collection: Gather and document customer feedback to help improve automotive services and address recurring issues.
Follow-Up: Conduct follow-up communications to ensure customer satisfaction and resolution of their concerns.
Required Skills:
Automotive Knowledge: Strong understanding of automotive systems.
Communication: Excellent verbal and written communication skills to clearly convey information and support.
Customer Focus: Dedication to delivering exceptional customer service and ensuring a positive experience for each customer.
Problem-Solving: Strong analytical skills to diagnose and address complex automotive issues.
Attention to Detail: High level of accuracy in documenting customer interactions and issues.
Qualifications:
Education: High school diploma or equivalent; additional coursework or certification in automotive technology or a related field is preferred.
Experience: Previous experience in automotive customer service, technical support, or a related role is highly desirable.
Certifications: Relevant certifications such as ASE (Automotive Service Excellence) are a plus.
Work Environment:
This role may involve working in an office environment, remotely, or a combination of both, depending on company policies.
Leads Engagement Specialist
Posted 11 days ago
Job Viewed
Job Description
Join the Winning Brand!
- Rewarding compensation awaits you!
- Basic + Incentive
- 5-Days workweek
- Rotation shift including weekend shift.
As the first point of contact for customers seeking assistance with their automotive needs, you’ll play a key role in managing appointment scheduling, rescheduling, and addressing various customer inquiries. Your goal is to ensure every customer interaction is handled with care and professionalism, providing top-tier service and ensuring a high level of satisfaction throughout the process.
Key Responsibilities:
- Customer Assistance: Respond to customer inquiries about automotive products and services via phone, email, and WhatsApp.
- Information Provision: Offer accurate information on BYD vehicles and service procedures.
- Appointment Scheduling: Assist customers in scheduling service appointments with dealerships or repair centers, ensuring a smooth process.
- Record Keeping: Maintain detailed records of customer interactions, service requests, and resolutions in the helpdesk system.
- Product Knowledge: Stay updated on automotive industry trends, vehicle models, and service procedures to provide informed support.
- Escalation: Identify and escalate complex or unresolved issues to senior support.
- Feedback Collection: Gather and document customer feedback to help improve automotive services and address recurring issues.
- Follow-Up: Conduct follow-up communications to ensure customer satisfaction and resolve their concerns.
Required Skills:
- Automotive Knowledge: Strong understanding of automotive systems.
- Communication: Excellent verbal and written communication skills to convey information and support.
- Customer Focus: Dedication to delivering exceptional customer service and ensuring a positive experience for each customer.
- Problem-Solving: Strong analytical skills to diagnose and address complex automotive issues.
- Attention to Detail: High level of accuracy in documenting customer interactions and issues.
Qualifications:
- Education: A high school diploma or equivalent is required; additional coursework or certification in automotive technology or a related field is preferred.
- Experience: Previous experience in automotive customer service, technical support, or a related role is highly desirable.
- Certifications: Relevant certifications, such as ASE (Automotive Service Excellence), are a plus.
Work Environment:
- Depending on company policies, this role may involve working in an office environment, remotely, or a combination of both.
Marketing Engagement Specialist
Posted 11 days ago
Job Viewed
Job Description
As a Marketing Engagement Specialist at Accenture, your role will involve playing a crucial part in driving data-driven marketing strategies. You will analyze marketing data, identify trends, and provide insights to optimize campaigns, enhance customer targeting, and improve overall business performance. This position requires collaboration with cross-functional teams to extract insights from data and craft narratives to address business questions.
Qualifications:
- 7-10 years of experience in digital or customer marketing, digital analytics leadership, with exposure to international clients.
- Proficiency in Marketing ROI measurement techniques like marketing mix modeling and experimentation.
- Experience with web analytics, CRM, social media, and campaign platforms.
- Intermediate skills in Power BI, SQL, R, Python, and modeling techniques.
- Knowledge of Adobe/Google Analytics/GTM; certification preferred.
- Strong problem-solving, attention to detail, and communication skills.
- Ability to manage client relationships and work collaboratively in teams.
- Experience leading large, globally distributed teams and working with multiple stakeholders.
Responsibilities:
- Analyze marketing data from diverse sources.
- Manage strategic marketing analytics engagements and client relationships.
- Apply advanced analytics and machine learning to improve business outcomes.
- Lead and develop multi-functional teams, driving innovation and thought leadership in digital analytics.
If you are passionate about marketing analytics, deriving actionable insights from data, and delivering exceptional results, join us at Accenture to be part of a global team that values innovation and impact.
#J-18808-LjbffrLeads Engagement Specialist
Posted today
Job Viewed
Job Description
Join the Winning Brand!
- Rewarding compensation awaits you!
- Basic + Incentive
- 5-Days workweek
- Rotation shift including weekend shift.
As the first point of contact for customers seeking assistance with their automotive needs, you’ll play a key role in managing appointment scheduling, rescheduling, and addressing various customer inquiries. Your goal is to ensure every customer interaction is handled with care and professionalism, providing top-tier service and ensuring a high level of satisfaction throughout the process.
Key Responsibilities:
- Customer Assistance: Respond to customer inquiries about automotive products and services via phone, email, and WhatsApp.
- Information Provision: Offer accurate information on BYD vehicles and service procedures.
- Appointment Scheduling: Assist customers in scheduling service appointments with dealerships or repair centers, ensuring a smooth process.
- Record Keeping: Maintain detailed records of customer interactions, service requests, and resolutions in the helpdesk system.
- Product Knowledge: Stay updated on automotive industry trends, vehicle models, and service procedures to provide informed support.
- Escalation: Identify and escalate complex or unresolved issues to senior support.
- Feedback Collection: Gather and document customer feedback to help improve automotive services and address recurring issues.
- Follow-Up: Conduct follow-up communications to ensure customer satisfaction and resolve their concerns.
Required Skills:
- Automotive Knowledge: Strong understanding of automotive systems.
- Communication: Excellent verbal and written communication skills to convey information and support.
- Customer Focus: Dedication to delivering exceptional customer service and ensuring a positive experience for each customer.
- Problem-Solving: Strong analytical skills to diagnose and address complex automotive issues.
- Attention to Detail: High level of accuracy in documenting customer interactions and issues.
Qualifications:
- Education: A high school diploma or equivalent is required; additional coursework or certification in automotive technology or a related field is preferred.
- Experience: Previous experience in automotive customer service, technical support, or a related role is highly desirable.
- Certifications: Relevant certifications, such as ASE (Automotive Service Excellence), are a plus.
Work Environment:
- Depending on company policies, this role may involve working in an office environment, remotely, or a combination of both.
Marketing Engagement Specialist
Posted today
Job Viewed
Job Description
Job Title: Marketing Engagement Specialist at Accenture
As a Marketing Engagement Specialist at Accenture, your role will involve playing a crucial part in driving data-driven marketing strategies. You will analyze marketing data, identify trends, and provide insights to optimize campaigns, enhance customer targeting, and improve overall business performance. This position requires collaboration with cross-functional teams to extract insights from data and craft narratives to address business questions.
Qualifications:
- 7-10 years of experience in digital or customer marketing, digital analytics leadership, with exposure to international clients.
- Proficiency in Marketing ROI measurement techniques like marketing mix modeling and experimentation.
- Experience with web analytics, CRM, social media, and campaign platforms.
- Intermediate skills in Power BI, SQL, R, Python, and modeling techniques.
- Knowledge of Adobe/Google Analytics/GTM; certification preferred.
- Strong problem-solving, attention to detail, and communication skills.
- Ability to manage client relationships and work collaboratively in teams.
- Experience leading large, globally distributed teams and working with multiple stakeholders.
Responsibilities:
- Analyze marketing data from diverse sources.
- Manage strategic marketing analytics engagements and client relationships.
- Apply advanced analytics and machine learning to improve business outcomes.
- Lead and develop multi-functional teams, driving innovation and thought leadership in digital analytics.
If you are passionate about marketing analytics, deriving actionable insights from data, and delivering exceptional results, join us at Accenture to be part of a global team that values innovation and impact.
#J-18808-LjbffrLeads Engagement Specialist
Posted today
Job Viewed
Job Description
Join the Winning Award Brand!
As an Automotive Leads Engagement Specialist, you will be the primary point of contact for customers seeking assistance with automotive-related issues, including scheduling appointments, changing appointments, and other duties. You will provide a high level of customer satisfaction in all interactions.
Key Responsibilities:
Customer Assistance: Respond to customer inquiries related to automotive products and services via phone, email, and WhatsApp.
Information Provision: Offer accurate information on BYD vehicles and service procedures.
Appointment Scheduling: Assist customers in scheduling service appointments with dealerships or repair centers, ensuring a smooth process.
Record Keeping: Maintain detailed records of customer interactions, service requests, and resolutions in the helpdesk system.
Product Knowledge: Stay updated on automotive industry trends, vehicle models, and service procedures to provide informed support.
Escalation: Identify and escalate complex or unresolved issues to senior support as needed.
Feedback Collection: Gather and document customer feedback to help improve automotive services and address recurring issues.
Follow-Up: Conduct follow-up communications to ensure customer satisfaction and resolution of their concerns.
Required Skills:
Automotive Knowledge: Strong understanding of automotive systems.
Communication: Excellent verbal and written communication skills to clearly convey information and support.
Customer Focus: Dedication to delivering exceptional customer service and ensuring a positive experience for each customer.
Problem-Solving: Strong analytical skills to diagnose and address complex automotive issues.
Attention to Detail: High level of accuracy in documenting customer interactions and issues.
Qualifications:
Education: High school diploma or equivalent; additional coursework or certification in automotive technology or a related field is preferred.
Experience: Previous experience in automotive customer service, technical support, or a related role is highly desirable.
Certifications: Relevant certifications such as ASE (Automotive Service Excellence) are a plus.
Work Environment:
This role may involve working in an office environment, remotely, or a combination of both, depending on company policies.
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Event Engagement Specialist
Posted today
Job Viewed
Job Description
Event Representative
We are seeking dynamic individuals to join our Event Sales & Marketing Crew.
Key Responsibilities:
- Engage customers at events/pop-up activations to promote products or services.
- Deliver clear and confident product messaging aligned with the brand's tone.
- Contribute to the execution of marketing strategies during events.
- Set up, maintain, and manage event booths or displays.
- Gather customer feedback and support with basic post-event reporting.
We're Looking For:
- Energetic and people-focused personalities who thrive in high-energy environments.
- Experience in sales, retail, or F&B is a bonus (but not required).
- Team players who are adaptable and love being part of a fast-paced team.
- Comfortable speaking to strangers and closing a sale.
- Availability to work evenings and weekends (event-based schedule).
Perks:
- Weekly payouts.
- Flexible event-based scheduling.
- Fun, friendly, and fast-paced team environment.
- Build real experience in sales, brand marketing, and customer engagement.
Data Engagement Specialist
Posted today
Job Viewed
Job Description
Job Opportunity
">- We are seeking a skilled professional to engage individuals and corporations through phone calls, emails, and home visits to facilitate the completion of national research exercises.
- The ideal candidate will have strong verbal and written communication skills, with the ability to connect with individuals from diverse backgrounds in a clear and professional manner.
- Responsibilities include engaging selected individuals and corporations, communicating clearly, exercising empathy and professionalism, maintaining well-organized case records, and contributing to progress tracking and performance reporting.
- Requirements include a minimum Bachelor's Degree or higher, strong verbal and written communication skills, comfort with phone-based and in-person outreach, organized and dependable nature, self-motivation, responsibility, and interest in contributing to projects with national impact.
This is an excellent opportunity for individuals who are passionate about public sector operations and data-driven work. The successful candidate will be part of a dynamic team that aims to make a positive impact on society.
">As a data engagement specialist , you will play a crucial role in facilitating the completion of national research exercises by engaging selected individuals and corporations through phone calls, emails, and home visits. You will also be responsible for maintaining well-organized case records and contributing to progress tracking and performance reporting.
">What We Offer ">- A competitive salary package
- Opportunities for career growth and development
- A dynamic and supportive work environment
Apply now to become part of our team and contribute to making a positive impact on society.
Public Engagement Specialist
Posted today
Job Viewed
Job Description
Our ideal candidate will play a key role in fostering positive relationships with customers and staff. They will be responsible for arranging staff meetings, training and development, handling customer complaints and queries, and coordinating promotional events.
Additionally, they will assist in preparing and distributing welcome amenities, maintain a professional presence at the entrance, and promote new and existing beverage and event offerings.
Required Skills and Qualifications
- Excellent verbal and written communication skills
- Ability to strategize and plan campaigns in advance
- Willingness to learn about industry trends and innovations
- Excellent knowledge of social media platforms
- Ability to work on Sundays and Public Holidays
Benefits
We offer a dynamic and supportive work environment that encourages growth and development.