3,631 Field Services jobs in Singapore

Direct message the job poster from WinGD Ltd.

*MUST HAVE - Singaporean Passport or Permanent Residency (PR).

About the Company

At WinGD and across the shipping industry we face unprecedented change as we strive to bring greater sustainability into our global business. As marine engine designers our responsibility in this is significant. A career with WinGD has an impact on shaping a better world for tomorrow.

As a leading developer of the two-stroke engines that power merchant shipping, our people drive innovative solutions for our customers on a global scale. Headquartered in Winterthur, Switzerland, since its inception in 1893, WinGD continues the legacy of the Sulzer Corporation through innovation in design.

CSSC Marine Service Co., Ltd. (CMS) is the official service subsidiary of China State Shipbuilding Corporation (CSSC). Established in 2017, CMS provides lifecycle support for marine engines and equipment produced by CSSC. Their role includes supplying original spare parts, offering technical support, performing maintenance and retrofits, and managing warranty services globally for CSSC-built engines and systems.

Responsibilities:

• On-Site Technical Support: Provide technical support for maintenance, troubleshooting, and implementation tasks.
• Training: Advise, instruct, and train marine engineers (both internal staff and partners) on assigned tasks.
• Service Execution: Organize and supervise on-board service activities, ensuring safety regulations are followed.
• Issue Resolution: Identify and resolve technical issues using diagnostic tools and expertise.
• Documentation: Prepare job descriptions, service reports, maintenance logs, and compliance documentation.
• Customer Support: Act as the primary point of contact during field service projects, cooperating to meet customer demands.
• Feedback: Provide proactive feedback to teams to keep WinGD engine technology up to date.

Requirements:

• 2-Stroke Engine Knowledge: Strong experience in 2-stroke engine service and operation.
• Additional Engine Knowledge: Flexible Multi Engines or Diesel Engines
• Technical Skills: Expertise in troubleshooting mechanical, control, and automation systems.
• Field Experience: Hands-on experience with safety standards and field operations.
• PC Skills: Proficiency in software applications and basic PC setup skills.
• Self-Driven: Self-motivated and committed to continuous improvement.

Travel:

• You will work mainly in Singapore ports.
• You are not expected to travel abroad, except in rare cases of emergency

Education:

• Bachelor’s degree in Marine Mechanical or Electrical Engineering (or equivalent experience).

Languages:

• Other Languages: An advantage

• Seniority level Mid-Senior level

• Employment type Full-time

• Industries Maritime Transportation, Engines and Power Transmission Equipment Manufacturing, and Shipbuilding

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Position Overview

The Field Services Executive will be leading and working with around 25 Field Engineers.

Key Responsibilities

• Team Leadership : Assist Manager in overseeing the Field Service team in their daily operations such as resource planning, job scheduling, job fulfillment and fault call

• Service Delivery Coordination: Collaborate with the Service Delivery Team to ensure services are delivered within SLAs

• Technical Issue Management: Address technical issues to ensure terminals function correctly at deployment

• Customer Complaint Handling: Attend to customer complaints, conduct root cause analysis, implement immediate corrective actions, and preventive measures to closure

• Skill Development: Ensure all technicians have the necessary skills for their scope of work

• Training Documentation: Work with relevant team members to maintain, update, and enhance operation training, troubleshooting, and configuration guides for technicians

• Test Cards / Cash Cards Applications: Manage the application and distribution of test cards and cash cards for technicians and ensure they have necessary tools for their field services

• 2nd Level Support: Provide 2nd level support for CTS Merchant’s profile and parameter setup in internal systems

Requirements

Education and Experience

• Diploma & Higher Nitec/Nitec in Technical Engineering

• At least 2 to 3 years of Supervisory Technical Support Operation experience required
  

Skills and Knowledge

• Team Player with effective communication skills and a strong analytical mind

• Able to work extended hours, if required, subject to the dynamic field operation environment

• Savvy in Microsoft excel and power point

• Proactive individual with a hands-on approach in managing field service operations, ensuring team efficiency and high-quality service delivery

• Class 3 driving license is required

Position Overview

The Field Services Executive will be leading and working with around 25 Field Engineers.

Key Responsibilities

• Team Leadership: Assist Manager in overseeing the Field Service team in their daily operations such as resource planning, job scheduling, job fulfillment and fault call
• Service Delivery Coordination: Collaborate with the Service Delivery Team to ensure services are delivered within SLAs
• Technical Issue Management: Address technical issues to ensure terminals function correctly at deployment
• Customer Complaint Handling: Attend to customer complaints, conduct root cause analysis, implement immediate corrective actions, and preventive measures to closure
• Skill Development: Ensure all technicians have the necessary skills for their scope of work
• Training Documentation: Work with relevant team members to maintain, update, and enhance operation training, troubleshooting, and configuration guides for technicians
• Test Cards / Cash Cards Applications: Manage the application and distribution of test cards and cash cards for technicians and ensure they have necessary tools for their field services
• 2nd Level Support: Provide 2nd level support for CTS Merchant's profile and parameter setup in internal systems

Requirements

Education and Experience

• Diploma or Higher Nitec/Nitec in Technical Engineering
• At least 2 to 3 years of Supervisory Technical Support Operation experience required

Skills and Knowledge

• Team Player with effective communication skills and a strong analytical mind
• Able to work extended hours, if required, subject to the dynamic field operation environment
• Savvy in Microsoft excel and power point
• Proactive individual with a hands-on approach in managing field service operations, ensuring team efficiency and high-quality service delivery
• Class 3 driving license is required

Position Overview

The Field Services Executive will be leading and working with around 25 Field Engineers.

Key Responsibilities

• Team Leadership : Assist Manager in overseeing the Field Service team in their daily operations such as resource planning, job scheduling, job fulfillment and fault call
• Service Delivery Coordination: Collaborate with the Service Delivery Team to ensure services are delivered within SLAs
• Technical Issue Management: Address technical issues to ensure terminals function correctly at deployment
• Customer Complaint Handling: Attend to customer complaints, conduct root cause analysis, implement immediate corrective actions, and preventive measures to closure
• Skill Development: Ensure all technicians have the necessary skills for their scope of work
• Training Documentation: Work with relevant team members to maintain, update, and enhance operation training, troubleshooting, and configuration guides for technicians
• Test Cards / Cash Cards Applications: Manage the application and distribution of test cards and cash cards for technicians and ensure they have necessary tools for their field services
• 2nd Level Support: Provide 2nd level support for CTS Merchant’s profile and parameter setup in internal systems

Requirements

Education and Experience

• Diploma or Higher Nitec/Nitec in Technical Engineering
• At least 2 to 3 years of Supervisory Technical Support Operation experience required

Skills and Knowledge

• Team Player with effective communication skills and a strong analytical mind
• Able to work extended hours, if required, subject to the dynamic field operation environment
• Savvy in Microsoft excel and power point
• Proactive individual with a hands-on approach in managing field service operations, ensuring team efficiency and high-quality service delivery
• Class 3 driving license is required

• Install, configure, and maintain IoT monitoring devices.
• Troubleshoot and resolve hardware and network connectivity issues.
• Conduct site surveys to determine optimal sensor placement.
• Work with the software team to integrate devices with the IoT platform.
• Provide technical support and training to customers on IoT systems.
• Document installations, maintenance, and troubleshooting procedures.

• Diploma/Degree in Electrical/Electronic Engineering, IT, or a related field.
• Strong troubleshooting skills and ability to work in outdoor environments.
• Willingness to travel for on-site deployments.

Job Title: Entry Level Service Technician

We are seeking a highly motivated and detail-oriented Entry Level Service Technician to join our team. As a key member of our service team, you will be responsible for conducting on-site inspections and troubleshooting technical issues at client premises.

• Conduct on-site inspections and troubleshoot technical issues at client premises in a professional and timely manner.
• Perform hands-on preventive maintenance, repairs, and installations of equipment to ensure reliability and efficiency.
• Diagnose errors and technical issues, identify root causes, and implement appropriate solutions with attention to safety and quality.
• Execute thorough testing and commissioning of systems and equipment, ensuring proper functionality and client satisfaction.

• Minimum ITE or Diploma in Electrical, Mechanical Engineering, or a related field.
• Class 3 Licensed.
• No prior experience required; on-the-job training will be provided.

We offer a comprehensive benefits package, including competitive salary, opportunities for career growth and development, and a collaborative work environment.

If you are a motivated and detail-oriented individual who is passionate about delivering exceptional service, please click on the

We are seeking a highly motivated and enthusiastic Junior Field Service Professional to join our team. As a Junior Field Service Professional, you will play a vital role in delivering exceptional customer experiences by providing technical service and support during field visits.

• Technical Service and Support : Provide top-notch technical service and customer support during field visits, ensuring that customers receive the best possible experience.
• Installation and Troubleshooting : Perform onsite installation, troubleshooting, maintenance, testing, and verification tasks as provided in work orders.
• Solution Recommendations : Recommend customers with solutions to resolve and enhance their network and infrastructure.
• Collaboration and Communication : Work closely with Sales Teams and Post-Sales Teams to ensure maximum success rates, reduce repeat visits, and drive service success that improves customer satisfaction and maximizes customer retention.
• Relationship Building : Build positive relationships with customers, produce timely and detailed service reports, and drive business growth through excellent customer service.

In return for your hard work and dedication, we offer an exciting opportunity to create and grow in a rapidly growing organization that is a disruptor in the telco space. You will enjoy:

• A Dynamic Work Culture : Amazing colleagues and a culture that encourages you to do your best work while staying authentic and true to yourself.
• Flexibility and Autonomy : A work culture that puts individual needs at the core, focusing on outcomes and empowering you to deliver your best work from anywhere, anytime.
• Wellness First : A holistic approach to wellness that gives you opportunities to recharge, connect, and explore, both at and outside of work.

To succeed in this role, you must possess:

• Fresh Graduates or Higher : Fresh graduates or higher in Telecommunications, ICT, Networking, and IT-related disciplines.
• Field Services Experience : Interested in field services work at customers' sites.
• Keen Interest in Learning : Keen interest to learn and pick up knowledge of various common commercial brands of network-related hardware (e.g., CISCO, Ubiquiti, ASUS, etc).
• Self-Starter : Self-starter to deliver the desired customer service experience, able to work alone without minimum supervision, and work on standby shift duties (on emergency call service).

Our values guide us in everything we do at MyRepublic: Never Settle, Stronger Together, Empowered to Deliver, and We Care. If you share these values, we know you would fit in great with us.

Position: Service Engineering

Salary: $3000 - $4000

Working Hours & Days: Monday – Friday, 9 am – 6 pm

Address: Toh Guan Centre (Jurong West)

Requirement

• Relevant working experience in Fire Protection/M&E Engineering field will be preferable

Job scope

• Oversee and coordinate fire protection system installations across designated sites
• Assist operation manager in planning, scheduling, and site execution activities
• Liaise with clients, consultants, subcontractors, and authorities on project matters
• Ensure site works comply with safety regulations, project timelines, and fire codes
• Review technical drawings, monitor material delivery, and prepare project documentation
• Review and align Fire protection design drawings to ensure compliance with design specifications and guidelines (Sprinkler System, Fire Alarm System, Hosereel System, Wet/Dry riser system, Fire Hydrant System, Fire man intercom system)
• To attend meeting with contractors to address issues and update progress
• To lead tender preparation and execution thru tenderboard.

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Job Highlights

Walking distance to Lavender MRT / Kallang MRT / Bendemeer MRT

Perfect Attendance Bonus

Good Performance Bonus

Long Service Bonus

Project Bonus

Position Overview
We are seeking a detail-oriented and experienced Customer Service Executive to join our team. The ideal candidate will play a key role in delivering excellent customer service and enhancing the overall customer experience through prompt support and continuous process improvement.

Job Description
Reporting to the Head of Customer Service , the successful candidate will be responsible for the following:

• Address customer feedback promptly and professionally to ensure high levels of satisfaction.
• Identify and implement process improvements to enhance customer experience.
• Prepare sales quotations, sales orders, delivery orders, invoices, and other relevant documents.
• Attend to customer inquiries across various channels in a timely and courteous manner.
• Ensure the accurate and timely processing and execution of customer orders.
• Coordinate with internal departments and third parties to fulfill customer requests.
• Maintain strong customer relationships by providing accurate product information and dedicated sales support.
• Handle and resolve customer complaints and feedback efficiently.
• Generate monthly customer statements and monitor payment statuses.
• Perform any ad-hoc duties as assigned by the department head.

Requirements

• A minimum of a Degree in any field.
• At least 2 years of relevant experience in customer service or administrative roles.
• Excellent written and verbal communication skills.
• Proficiency in spoken Mandarin is required, as the role involves handling feedback from Mandarin-speaking customers.
• Strong problem-solving and conflict resolution skills.
• Proficient in Microsoft Office applications, especially Word, Excel, and PowerPoint.
• Ability to perform under pressure in a fast-paced environment.
• A customer-centric mindset with a passion for delivering excellent service.
• Meticulous, detail-oriented, and process-driven.
• Patient, empathetic, and adaptable in handling different customer situations.

Working Hours
Monday to Friday: 8:00 AM – 5:00 PM
Alternate Saturdays: 9:00 AM – 4:00 PM

We regret that only shortlisted candidates will be notified.