2,607 Field Service Technicians jobs in Singapore

Job Requirements

• Diploma/Degree in Information Technology or equivalent
• Must have minimum 1-3 years of working experience in PC operations and computer networking.
• Must have experience in IT Hardware and software installation
• Experience in handling ServiceDesk requests.
• Experience in Windows and Linux operating systems.
• Familiarity with ITIL practices.
• Excellent written and verbal communications skills

Job Responsibilities

• Front line support via telephone and emails
• Ensure all issues are attended to efficiently
• Manage customers requests and enquiries in a professional and timely manner
• Liaise with vendor on all hosting matters
• Basic troubleshooting a variety of technical and non-technical issues customers are having with their web hosting plans and services.
• Performs miscellaneous job-related duties as assigned.
• Purchase/Renew of domains
• Able to perform administrative duties
• Installation and maintenance of both computer hardware and software applications
• Maintenance of internal network infrastructure (Site Office) and troubleshooting including WAN, LAN and WIFI issues
• Maintaining our servers

• Ability to work well with a team in a fast paced, constantly changed environment and follow instructions from supervisors and senior colleagues.
• Relevant experience in supporting IT related duties
• Outstanding customer service skills and a dedication to the customer service experience.
• Knowledge of FTP, DNS and cPanel preferred.
• Knowledge of Linux, Window, Microsoft Office, Git, AWS, Google Cloud
• Ability to multitask and meet specific goals set by supervisors and management.
• Experience with documenting procedures.
• Ability to troubleshoot basic web hosting and technical procedures as needed.
• Proven analytical and problem solving skills.
• NITEC/ Diploma in Computer Science, Information Technology or equivalent

About Us

LGA Telecom Pte Ltd an established Infocomm Service Provider, since 1995 and an industry pioneer that has helped shape Singapore's Internet ecosystem. In the past two decades, LGA has been delivering resilient enterprise solutions that ensure un-interrupted business operations. Today LGA offers comprehensive managed security services and solutions that identify, alert and mitigate technological vulnerabilities, threats and potential breaches to the network and systems. Enterprises and government agencies rely and trust LGA for their security needs beyond connectivity.

The Opportunity

Join our dynamic Service Desk team as the first point of contact for our clients. This is more than just a support role; it's the frontline of our mission to ensure uninterrupted business operations. You will be empowered to solve problems, manage critical incidents, and build trust with every interaction. We invest in our people, and in return, you will gain hands-on experience with cutting-edge networking, cloud and security technologies that are shaping the future of the industry.

The Role : Technical Support / Service Desk Executive

Responsibilities:

• Provide exceptional 1st level technical support for network and Internet service applications via phone and email, adhering to strict SLAs.
• Act as the primary owner of user incidents and service requests, ensuring accurate logging, tracking, and timely resolution within our internal system.
• Proactively identify, assess, and document security risks, threats, and vulnerabilities in client networks and systems.
• Prioritize incidents based on predefined severity levels and execute appropriate escalation procedures to senior technical teams when necessary.

Requirements:

• Minimum Diploma in Information Technology, Engineering, or a related discipline.
• Foundational understanding of core networking concepts (TCP/IP, LAN, WAN) and Internet applications (Email, Web, DNS).
• Familiarity with Microsoft Windows Operating Systems and Mac OS environments.
  Fresh graduates are welcome. We provide comprehensive training for the right motivated individual.

Ideal Candidate Profile:

• An excellent communicator with strong verbal and written English skills.
• A natural problem-solver who is meticulous and has a keen eye for detail.
• Independent and results-oriented, with the tenacity to thrive in a fast-paced environment.
• Possesses a genuine passion for customer service and a warm, engaging personality.

Why Join LGA?

• Career Growth: Gain invaluable exposure to cutting-edge networking, cloud and cybersecurity technology.
• Make an Impact: Play a critical role in protecting the infrastructure of major organizations in Singapore.
• Learning & Development: We provide training to bridge your knowledge and set you up for success.
• Be Part of History: Join a pioneering company with a strong legacy and an exciting future.

Role : Technical Support Network Operations Center (NOC)

Client : Non Banking Client

Location : 31, Science Park Road

Position : 12+ Month contract under U3 Infotech's payroll

Responsibilities:

Role Purpose(s)

The Technical Support for Network Operations Center (NOC) plays a vital role in ensuring the smooth functioning of our network infrastructure and providing technical assistance.

Key Accountabilities

• Monitoring network performance and addressing any anomalies or issues promptly
• Responding to technical inquiries and providing solutions to network-related problems

Job Responsibilities & Duties

• Operates and monitors all systems, applications, network and telecommunication line usage
• Fault response, troubleshooting and incident/problem management: Monitor and identify system abnormalities and resolve problems or follow-up to ensure resolution of problems escalated to relevant parties
• Perform and execute user service requests in accordance with QMS standard.
• Provides technical support to users in disaster recovery, contingency test, scheduled maintenance / system change requests, software installation, network equipment problems, etc.
• Check and monitor environmental conditions for the machines and devices in the data centre (UPS, air-con, etc.)
• Day-to-day data center Physical Security Controller to maintain proper security within the data centre
• Maintains and monitors usage of storage media, stationery, etc.
• Generate inventory and statistical reports
• Must be willing to work 24x7 12hr shifts
• Any other duties as and when assigned.

Education Requirements

• Diploma in Information Technology, Computer Science, or a related field from a local Polytechnic

Working Experience Requirements

• Basic knowledge in PC operations and computer networking.
• Experience in computer operations environment
• Fresh diploma graduates are welcome to apply.

Skills Required

• Strong problem-solving skills and attention to detail.
• Excellent communication skills, both verbal and written.
• Ability to work independently and as part of a team.
• Knowledge of Windows and Linux is preferred
• Knowledge of ITIL foundation is preferred

Shift Allowance & Shift Transport Allowance

• Shift Allowance for night shift, and transport allowance for night shift

Raghunath

Senior Recruitment Consultant

Talent Acquisition Team

Singapore | Australia | Malaysia | Thailand |

Vietnam | India | Philippines| Hong Kong

Singapore Mobile:

Email:

133 Cecil Street, Keck Seng Tower, #14-3,

Singapore

Job Types: Full-time, Contract

Contract length: 12 months

Pay: $3, $3,500.00 per month

Benefits:

• Health insurance

Work Location: In person

Job Requirements:

· Diploma/Degree in Information Technology or equivalent

· Must have minimum 1-3 years of working experience in PC operations and computer networking.

· Must have experience in IT Hardware and software installation

· Experience in handling ServiceDesk requests.

· Experience in Windows and Linux operating systems.

· Familiarity with ITIL practices.

· Excellent written and verbal communications skills

Responsibilities:

• Perform checks in inventory software system to ensure inventories are in place
• Perform regular repairs and maintenance of yard and workshop tools and equipment
• Maintain the tool room through 5S initiatives and good housekeeping practices

Requirement:

• ITE/Diploma in Engineering with knowledge on tooling and vehicle maintenance
• Computer literate in Microsoft Office and possess Class 3 driving license.
• Ability to work Overtime/Week when required

Interested applicants, send in your updated resume by clicking "Apply Now".

Lin Weikang

EA Personnel No: R

EA License No: 23C1894

Typical Duties:

• Assist in configuring, installing and supporting your product suite and associated interfaces when required.

• Work with customers to ensure contractual service expectations is exceeded.

• Responsible for the entry, tracking and management of all incoming support calls.

• Provide end-user training, QA and testing.

• Be familiar with and adhere to the latest training and installation standards and procedures.

• Take initiative to learn and familiarise yourself with new releases as they become available. Where applicable, liaise with subject matter experts in the regional office on client requests for product enhancements.

• Where applicable, work directly with the development team to implement new solutions to the customers.

• Provide pre-sales support to regional business partners, where necessary.

• Required availability 24/7 for specific topics or urgencies on rotational basis.

• Some travel to Asia Pacific region may be required.

Skill Requirements:

• Adept with Windows 2022 Operating System, Windows 11 and Microsoft SQL Server is highly regarded

• Customer focused; with a service mindset to work with clients with clarity, responsiveness and expertise, resulting in a high rate of client satisfaction and retention.

• Excellent interpersonal and communication skills (written, verbal/presentation).

• Self-driven individual with problem solving skills and self-direction. Able to react quickly and thrive in a dynamic and ambiguous environment.

• Strong organisation skills with an attention to details.

• Basic working knowledge of networks, PCs and troubleshooting installation issues is highly regarded.

• Language Requirements:

• English (Written and Spoken)

• Asian Languages (Business Proficiency)

• Minimum Diploma in Information Technology or related disciplines.

• Personnel with no relevant experience are welcome to apply.

Job Responsibilities:

• Front line support via telephone and emails
• Ensure all issues are attended to efficiently
• Manage customers requests and enquiries in a professional and timely manner
• Liaise with vendor on all hosting matters
• Basic troubleshooting a variety of technical and non-technical issues customers are having with their web hosting plans and services.
• Performs miscellaneous job-related duties as assigned.
• Purchase/Renew of domains
• Able to perform administrative duties
• Installation and maintenance of both computer hardware and software applications
• Maintenance of internal network infrastructure (Site Office) and troubleshooting including WAN, LAN and WIFI issues
• Maintaining our servers

Required Skills

What you will do in this role:

• Ability to work well with a team in a fast paced, constantly changed environment and follow instructions from supervisors and senior colleagues.
• Relevant experience in supporting IT related duties
• Outstanding customer service skills and a dedication to the customer service experience.
• Knowledge of FTP, DNS and cPanel preferred.
• Knowledge of Linux, Window, Microsoft Office, Git, AWS, Google Cloud
• Ability to multitask and meet specific goals set by supervisors and management.
• Experience with documenting procedures.
• Ability to troubleshoot basic web hosting and technical procedures as needed.
• Proven analytical and problem solving skills.
• NITEC/ Diploma in Computer Science, Information Technology or equivalent

Responsibilities:

• Perform checks in inventory software system to ensure inventories are in place
• Perform regular repairs and maintenance of yard and workshop tools and equipment
• Maintain the tool room through 5S initiatives and good housekeeping practices

Requirement :

• ITE/Diploma in Engineering with knowledge on tooling and vehicle maintenance
• Computer literate in Microsoft Office and possess Class 3 driving license.
  Ability to work Overtime/Week when required

Interested applicants, send in your updated resume by clicking "Apply Now".

Lin Weikang

EA Personnel No: R

EA License No: 23C1894