1,235 Field Engineers jobs in Singapore

Service Technicians Wanted

We are seeking a highly skilled Service Technician to join our team. The ideal candidate will possess excellent technical skills, strong communication abilities, and a proactive approach to problem-solving.

Job Summary:

The successful candidate will be responsible for carrying out daily installation, maintenance, and repair works for fans and associated equipment. They will also manage a workload of 8 indoor jobs or 6 outdoor jobs each day.

Key Responsibilities:

• Diagnose technical faults and ensure timely resolution to maintain product performance.
• Inspect and test finished goods to ensure compliance with quality standards.
• Provide feedback to the Technical Director regarding supplier performance or quality concerns.
• Deliver professional, courteous, and efficient service to all customers and project clients.
• Support additional assignments and responsibilities as directed by management.

Requirements:

• A valid Class 3 driving license is required.
• Availability to work 5 days with 2 half-day Saturdays per week.

Please note that only shortlisted candidates will be contacted. All applications will be handled confidentially.

Responsibilities:

• Install, test and commission new equipment at customers' sites
• Carry out equipment assembly, servicing, trouble-shooting, repair, upgrade and preventive maintenance
• Perform other technical tasks as assigned
• Provide and maintain good customer service to customers

Requirements:

• Nitec/Higher Nitec in Mechatronics/Mechanical Engineering or Diploma in Mechanical/Electrical Engineering
• At least 3 years' hands-on experience in equipment servicing and repair in semi-con industry
• Candidates who have more years of relevant experience will be considered for higher position
• Good command of written and spoken English
• Able to write simple reports in English
• Responsible, hardworking and able to work independently
• Possess a positive work attitude and eager to learn new skills
• Able to work under tight schedules
• Able to work after office hours when required
• Able to travel overseas within short notice when required

We regret to inform that only shortlisted candidate(s) will be notified.

Job Description

• Involve in servicing and maintenance works, aftersales support
• Project scheduling and coordination
• Project testing and commissioning
• Conduct training to customers
• Provide assistance and support to Technical Manager

Requirements

• ITE Nitec / Higher Nitec or Polytechnic Diploma in Electrical, Electronics, Mechanical or other related Engineering field
• No working experience are welcome, on the job training provided
• Highly motivated individuals with willing to learn attitude
• Autocad drafting skills preferred but not mandatory
• Basic electrical, electronics knowledge
• Opportunities for overseas work trips and training trips

Highlights

• 5 day work week
• Performance Bonus & Annual Healthy Lifestyle Incentive
• Opportunities for career advancement in a specialised market

Overview

We're Hiring: Technical Support! We are seeking a dedicated and knowledgeable Technical Support professional to provide exceptional customer service and technical assistance to our clients. The ideal candidate will have strong problem-solving skills, technical expertise, and the ability to communicate complex solutions in a clear and friendly manner.

Location: Singapore, Singapore

Work Mode: Work From Office

Role: Technical Support

• Troubleshoot and resolve technical issues via phone, email, and chat
• Document customer interactions and maintain detailed case records
• Collaborate with development teams to escalate complex issues
• Create and update technical documentation and knowledge base articles
• Provide timely responses to customer inquiries and support tickets
• Meet performance metrics for resolution time and customer satisfaction

• Strong technical aptitude and problem-solving abilities
• Excellent verbal and written communication skills
• Experience with help desk software and ticketing systems
• Customer-focused mindset with patience and empathy
• Ability to work independently and manage multiple priorities
• Basic knowledge of networking, software, and hardware concepts

• Entry level

• Full-time

• Other

• IT Services and IT Consulting

About Us

LGA Telecom Pte Ltd an established Infocomm Service Provider, since 1995 and an industry pioneer that has helped shape Singapore's Internet ecosystem. In the past two decades, LGA has been delivering resilient enterprise solutions that ensure un-interrupted business operations. Today LGA offers comprehensive managed security services and solutions that identify, alert and mitigate technological vulnerabilities, threats and potential breaches to the network and systems. Enterprises and government agencies rely and trust LGA for their security needs beyond connectivity.

The Opportunity

Join our dynamic Service Desk team as the first point of contact for our clients. This is more than just a support role; it's the frontline of our mission to ensure uninterrupted business operations. You will be empowered to solve problems, manage critical incidents, and build trust with every interaction. We invest in our people, and in return, you will gain hands-on experience with cutting-edge networking, cloud and security technologies that are shaping the future of the industry.

The Role : Technical Support / Service Desk Executive

Responsibilities:

• Provide exceptional 1st level technical support for network and Internet service applications via phone and email, adhering to strict SLAs.
• Act as the primary owner of user incidents and service requests, ensuring accurate logging, tracking, and timely resolution within our internal system.
• Proactively identify, assess, and document security risks, threats, and vulnerabilities in client networks and systems.
• Prioritize incidents based on predefined severity levels and execute appropriate escalation procedures to senior technical teams when necessary.

Requirements:

• Minimum Diploma in Information Technology, Engineering, or a related discipline.
• Foundational understanding of core networking concepts (TCP/IP, LAN, WAN) and Internet applications (Email, Web, DNS).
• Familiarity with Microsoft Windows Operating Systems and Mac OS environments.
  Fresh graduates are welcome. We provide comprehensive training for the right motivated individual.

Ideal Candidate Profile:

• An excellent communicator with strong verbal and written English skills.
• A natural problem-solver who is meticulous and has a keen eye for detail.
• Independent and results-oriented, with the tenacity to thrive in a fast-paced environment.
• Possesses a genuine passion for customer service and a warm, engaging personality.

Why Join LGA?

• Career Growth: Gain invaluable exposure to cutting-edge networking, cloud and cybersecurity technology.
• Make an Impact: Play a critical role in protecting the infrastructure of major organizations in Singapore.
• Learning & Development: We provide training to bridge your knowledge and set you up for success.
• Be Part of History: Join a pioneering company with a strong legacy and an exciting future.

Responsibilities:

• Perform checks in inventory software system to ensure inventories are in place
• Perform regular repairs and maintenance of yard and workshop tools and equipment
• Maintain the tool room through 5S initiatives and good housekeeping practices

Requirement :

• ITE/Diploma in Engineering with knowledge on tooling and vehicle maintenance
• Computer literate in Microsoft Office and possess Class 3 driving license.
  Ability to work Overtime/Week when required

Interested applicants, send in your updated resume by clicking "Apply Now".

Lin Weikang

EA Personnel No: R

EA License No: 23C1894

Job Responsibilities:

• Front line support via telephone and emails
• Ensure all issues are attended to efficiently
• Manage customers requests and enquiries in a professional and timely manner
• Liaise with vendor on all hosting matters
• Basic troubleshooting a variety of technical and non-technical issues customers are having with their web hosting plans and services.
• Performs miscellaneous job-related duties as assigned.
• Purchase/Renew of domains
• Able to perform administrative duties
• Installation and maintenance of both computer hardware and software applications
• Maintenance of internal network infrastructure (Site Office) and troubleshooting including WAN, LAN and WIFI issues
• Maintaining our servers

Required Skills

What you will do in this role:

• Ability to work well with a team in a fast paced, constantly changed environment and follow instructions from supervisors and senior colleagues.
• Relevant experience in supporting IT related duties
• Outstanding customer service skills and a dedication to the customer service experience.
• Knowledge of FTP, DNS and cPanel preferred.
• Knowledge of Linux, Window, Microsoft Office, Git, AWS, Google Cloud
• Ability to multitask and meet specific goals set by supervisors and management.
• Experience with documenting procedures.
• Ability to troubleshoot basic web hosting and technical procedures as needed.
• Proven analytical and problem solving skills.
• NITEC/ Diploma in Computer Science, Information Technology or equivalent

Responsibilities:

• Perform checks in inventory software system to ensure inventories are in place
• Perform regular repairs and maintenance of yard and workshop tools and equipment
• Maintain the tool room through 5S initiatives and good housekeeping practices

Requirement:

• ITE/Diploma in Engineering with knowledge on tooling and vehicle maintenance
• Computer literate in Microsoft Office and possess Class 3 driving license.
• Ability to work Overtime/Week when required

Interested applicants, send in your updated resume by clicking "Apply Now".

Lin Weikang

EA Personnel No: R

EA License No: 23C1894

Typical Duties:

• Assist in configuring, installing and supporting your product suite and associated interfaces when required.

• Work with customers to ensure contractual service expectations is exceeded.

• Responsible for the entry, tracking and management of all incoming support calls.

• Provide end-user training, QA and testing.

• Be familiar with and adhere to the latest training and installation standards and procedures.

• Take initiative to learn and familiarise yourself with new releases as they become available. Where applicable, liaise with subject matter experts in the regional office on client requests for product enhancements.

• Where applicable, work directly with the development team to implement new solutions to the customers.

• Provide pre-sales support to regional business partners, where necessary.

• Required availability 24/7 for specific topics or urgencies on rotational basis.

• Some travel to Asia Pacific region may be required.

Skill Requirements:

• Adept with Windows 2022 Operating System, Windows 11 and Microsoft SQL Server is highly regarded

• Customer focused; with a service mindset to work with clients with clarity, responsiveness and expertise, resulting in a high rate of client satisfaction and retention.

• Excellent interpersonal and communication skills (written, verbal/presentation).

• Self-driven individual with problem solving skills and self-direction. Able to react quickly and thrive in a dynamic and ambiguous environment.

• Strong organisation skills with an attention to details.

• Basic working knowledge of networks, PCs and troubleshooting installation issues is highly regarded.

• Language Requirements:

• English (Written and Spoken)

• Asian Languages (Business Proficiency)

• Minimum Diploma in Information Technology or related disciplines.

• Personnel with no relevant experience are welcome to apply.