2,036 Field Engineer jobs in Singapore

The Field Engineer (Corp FE) will be providing enterprise-level assistance to our customers. He/she will troubleshoot and resolve network and hardware issues relating to the services and solutions that we provide. Understand the root cause to prevent its recurrence or minimize the impact to customers.

• Taking ownership of service issue(s) reported and seeing it through to resolution


• Diagnosing, identifying, troubleshooting, and working with vendors to resolve service-related problems


• Following standard procedures for proper coordination of unresolved issues to the appropriate internal teams


• Monitor and maintain network infrastructure


• Work with Level 1 support teams and back-end engineering teams in resolving issues


• Provide Level 2 and Level 3 support to network related issues covering LAN, WAN, VPN, WLAN, Cloud, and SDWAN


• Diagnose and troubleshoot technical issues, including setup and configuration of networking equipment such as routers, switches, firewalls, access points/wireless controllers, and vEdges or orchestrate from cloud platform such as vManage and FortiManager


• Investigate, research, and identify solutions to network and hardware issues, including escalation to vendor or device manufacturer e.g Cisco TAC, Fortinet TAC, etc.


• Interface with customer to understand issue and provide solution or workaround


• Ensure customers issues are resolved in timely manner


• Ensure all technical interactions and information about cases/issues are properly logged in CRM


• Maintain good relationship with customers by keeping high NPS

• At least a Bachelor’s Degree in Electronics and Communications Engineering, Computer Science/Engineering, Information Technology, or equivalent


• Proven work experience as a Network Support Engineer, Technical Support Engineer, IT Support Engineer, or similar role


• Technical knowledge in Internet and computer networking, routers, switches, LAN and WAN, Virtual Private Network, Software Defined Networking in a Wide Area Network, Firewall Security, Enterprise Servers, Storage, Backup and Recovery Solution, mission Critical High Availability Concepts


• Hands-on experience in configuration and troubleshooting of Cisco, Fortinet, Aruba, Huawei and other networking devices or systems


• Ability to diagnose and troubleshoot basic technical issues with exceptional problem-solving and communication skills


• Certification in Cisco or similar technologies is a plus


• Excellent interpersonal, presentation and conversational skills, with proactive outlook for learning


• Able to work independently with minimal supervision.

• Seniority level: Associate


• Employment type: Full-time


• Job function: Customer Service


• Industries: Telecommunications

Job Role: Field Engineer

This is a key position in our organisation, responsible for ensuring that all equipment and systems are functioning at optimal levels.

• Perform routine maintenance checks on plant equipment to identify any issues before they become major problems
• Carry out repairs and replacement of faulty components as needed
• Conduct regular inspections of equipment to ensure compliance with safety regulations
• Work closely with the operations team to develop and implement preventative maintenance schedules

• Bachelor's degree in a relevant field (e.g. mechanical engineering)
• Minimum 3 years' experience in a similar role
• Possess strong problem-solving skills and ability to work independently
• Familiarity with safety protocols and procedures

• A competitive salary package
• Ongoing training and development opportunities
• A dynamic and supportive work environment

• General security systems
• Alarm systems
• CCTV systems
• Access control systems

• Candidate must possess at least a NITEC or Diploma in Engineering (Electrical/ Electronic/ Information Technology) or equivalent
• Minimum 2 years' experience in Operational Technology/ Information Technology industry
• Knowledge of networking and IP/TCP protocol
• In-depth knowledge in CCTV, Access Control and System Server etc.
• Hands-on experience in security-related tasks such as OS tightening, patching and updating, virus scanning will be an added advantage.
• IT Certification in windows system & storage, network, database, virtualization, cloud technologies will be an added advantage
• Good communication skills and positive working attitude.
• Candidate must possess a Class 3 driving licence
• Fresh graduates welcome to apply

• Up to S$4,000 Gross Monthly Salary
• Performance Bonus
• Medical and Dental Benefits
• Corporate Insurance coverage
• Annual Pay Increment

• Site preparation and co-ordination, preparation of submission documents.
• Coordinate & liaise with various related parties including customer, sub-contractor on site to ensure project requirement are met.
• Provide on-site installation, validation and commissioning of equipment
• Perform hands-on site trouble shooting, service & repairs ensure successful - implementation and smooth delivery of projects through effective planning, management and deployment of resources. Responsible for the implementation, testing and commissioning of system.
• Undertake any other duties and responsibilities as assigned by management, other ad-hoc duties when assigned

• Major in Electronic, Electrical or Engineering
• ITE or Diploma and above

Job Title: Resident Technical Officer

Job Overview:

The Resident Technical Officer is responsible for the supervision and co-ordination of excavation and trenching of the installation of fire hydrant chambers and pipes (both mechanical joint and push-on joint methods) using approved earthquake resistance Kubota Pipes.

They ensure that all installations are in accordance with the Kubota GENEX pipe installation methods, approved drawings, and applicable local Codes, Regulations and Standards.

Role Responsibilities:

• Inspect and monitor quality of workmanship of the works on site
• Check all drawings and contract specifications (including authority submission drawings and shop drawings)
• Review Method Statement & Risk Assessment Document & Inspection Test Plan procedure
• Review the Quality Assurance (QA) & Quality Control (QC) Plan and Procedure Documents
• Follow the approved engineering drawings/documents & carried out inspection
• Review & follow QP/PE Design approved documents
• Read & follow project requirements
• Daily site survey & monitor site activity
• Review Site Construction Query (SCQ) & approval
• Review project overall schedule on weekly basis on construction and inspection activities
• Checking procurement report & closely follow up
• Internal meeting with Eng., Team & contractor
• Follow-up & monitor daily project schedule
• Carried out Inspection as per AFI
• Attend FAT at vendor facility
• Prepare weekly report
• Checking daily & weekly report by contractor
• Attend Meetings with Stakeholders
• Participate safety site walkdown
• Review third-party inspection FAT documents
• Closely follow up with punch list & carried out inspection
• Review Construction MOM & Monthly report

Requirements:

• Possess at least a Degree in (Mechanical) Engineering
• Must be experienced in supervision of Changi Airport Runway Projects
• Minimum 5 Years of experience as RTO on local projects
• Registered Resident Technical Officer with IES/ACES
• Ensure Airport Operational and Safety Requirements
• Ensure all Regulations and Standards of the Runways, Taxi ways, Military Taxi way and Airport Emergency Service

• Troubleshoot and resolve technical issues on semiconductor equipment and systems including computer systems, complex software, or networked and/or wireless systems
• Perform on-site installation, continual improvement programmes, parts' overhaul, preventive maintenance, modifications and repair works on equipment
• Serves as company liaison with customer on administrative and technical matters for assigned projects
• Coordinate logistics arrangements and with customer on equipment related matters
• Responds to customers' complaints, provides time to solutions to resolve customers' issues
• Monitors the performance of the product, provide regular update report and feedback on customer's service requests
• Reports common complaints of customers to management in order to address the situation for future reference

• Degree/Diploma in Electrical/ Electronic Engineering or equivalent
• Min 2 years of relevant experience with semiconductor equipment knowledge preferred
• Candidate with no related experience will be considered
• Strong communication and good interpersonal skills
• Meticulous, organized and resourceful team player
• Highly motivated individual who works independently with little supervision
• Work in cleanroom environment
• Require to work or be on standby after office hours, weekends and public holidays

Job scope

• Attend to and perform daily support, maintenance and troubleshooting onsite and offsite

• Provide on site support for various systems, network and desktop troubleshooting, to ensure that the service meets the SLA

• To work with product team on any system enhancement or troubleshooting.

Requirements:

• Diploma in IT or relevant discipline.

• Prefer experience in desktop support and good working knowledge in Windows OS, Basic Networking.

• Experience in customer support environment will be advantageous.

• Good technical, analytical and troubleshooting skills, with strong customer-oriented attitude and interpersonal skills,

• Willing to travel to multiple sites

• Willing to work alternate shift hours: 2 days work and 2 days off rotational shift (AM Shift: 8AM to 8PM; PM Shift 8PM to 8AM)

• Location: Changi

The position of Technical Officer is a key role in our organization, requiring a professional who can effectively service and maintain equipment and machinery on-site and off-site.

• Servicing and maintenance of factory equipment and machinery on-site and off-site are essential duties of this role.
• The incumbent will identify and resolve defects and malfunction of equipment and machinery efficiently.

• A Class 3 or Class 4 driving license is mandatory for the position.
• Candidates should be able to multitask and possess strong analytical and problem-solving skills.
• A team player with a positive work attitude and commitment to work duties and responsibilities is required.
• A minimum of 3 years' work experience in related fields is necessary.
• Fresh school leavers with a commitment for career advancement are welcome to apply.

• This position offers opportunities for career advancement to Senior Technical Supervisor.
• Company-owned vehicle for transportation to and from work.

This role reports to the Supervisor and involves servicing equipment and machinery on-site and off-site. It requires strong analytical and problem-solving skills, as well as effective communication and teamwork abilities.

The successful candidate will have a Class 3 or Class 4 driving license, good analytical skills, and the ability to multitask. A minimum of 3 years' work experience in related fields is necessary. Fresh school leavers with a commitment for career advancement are also welcome to apply.

Job Title: Field Engineer - ONT Installation & Wi-Fi Setup

Location: Singapore

Job Type: (Full-Time / Contract)

Reports To: Field Operations Manager

Job Summary:

We are seeking a reliable and tech-savvy Field Engineer to carry out ONT (Optical Network Terminal) installations and basic Wi-Fi setup at residential customer premises. This role involves configuring Wi-Fi routers/access points, assisting customers with device connectivity, and ensuring stable internet access. This role includes an incentive scheme offering the opportunity to earn beyond the standard pay.

Key Responsibilities:

• Install and activate ONT devices at residential customer locations.
• Connect and configure Wi-Fi routers or access points to ONTs.
• Perform basic troubleshooting of router and wireless connectivity issues.
• Assist customers with connecting devices (phones, laptops, smart devices) to Wi-Fi.
• Ensure proper internet functionality before completing the job.
• Provide basic guidance to customers on using and managing their Wi-Fi network.
• Accurately document installation details and escalate issues when necessary.

Requirements:

• Basic understanding of home networking and internet connectivity.
• Familiarity with Wi-Fi routers, access points, SSID/password setup, and basic security.
• Able to troubleshoot common wireless network issues.
• Comfortable assisting customers with device setup and connectivity.
• Strong communication and customer service skills.
• Ability to manage time effectively and work independently.
• Must have access to own form of transportation.
• Singaporean or Permanent Resident (PR) candidates preferred.

Preferred Qualifications:

• Previous experience in field installation or ISP residential support is an advantage.
• Basic knowledge of IP addressing, DHCP, and networking concepts is a plus.
• Basic technical and workflow training will be provided to successful candidates.

Benefits:

• Competitive base pay.
• Performance-based incentive scheme for exceeding baseline installation targets.
• Flexible work environment with opportunities for growth.
• Working hours are based on pre-defined installation schedules brackets ranging from 9:00 AM to 9:00 PM.