175 Event Management jobs in Singapore

Additional Information

Job Number

Job CategoryEvent Management

LocationThe Ritz-Carlton Millenia Singapore, Marina Bay, Singapore, Singapore, Singapore, 39799

ScheduleFull Time

Located Remotely?N

Position Type Management

JOB SUMMARY

Responsible for preparing all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of property events. This position primarily handles events of average complexity. Ensures their property events have a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; experienced (1 – 2 years of experience) in the event management or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; at least 1 year experience in the event management or related professional area required.

CORE WORK ACTIVITIES

Managing Event Logistics and Operations

• Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy.

• Greets customer during the event phase and hands-off to the Event Operations team for the execution of details.

• Adheres to all standards, policies, and procedures.

• Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill.

• Manages group room blocks and meeting space for average to large-sized assigned groups.

• Identifies operational challenges associated with his/her group and determines how to best work with the property staff and customer to solve these challenges and/or develop alternative solutions.

• Uses his/her judgment to integrate current trends in event management and event design.

• Acts as liaison between field salesperson and customer throughout the event process (pre-event, event, post-event).

• Participates in customer site inspections and assists with the sales process as necessary.

• Performs other duties as assigned to meet business needs.

• Solicits feedback from the property departments to identify areas for improvement to enhance the Event Planner's experience.

Ensuring and Providing Exceptional Customer Service

• Delivers excellent customer service throughout the customer experience and encourages the same from other employees.

• Empowers employees to provide excellent customer service.

• Sets a positive example for guest relations.

• Coordinates and communicates event details both verbally and in writing to the customer and property operations.

• Makes presence known to customer at all times during this process.

• Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales.

• Follows up with customer post-event.

• Responds to and handles guest problems and complaints.

• Uses personal judgment and expertise to enhance the customer experience.

• Stays available to solve problems and/or suggest alternatives to previous arrangements.

• Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans.

• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

• Interacts with guests to obtain feedback on product quality and service levels.

• Ensures hourly employees understand expectations and parameters for event activities.

Leading Event Management Teams

• Conducts formal pre- and post-event meetings as required to review/communicate group needs and feedback.

• Leads formal pre-event and post-event meetings for average to large-sized assigned groups.

• Facilitates various meetings as he/she perceives necessary (Banquet Event Order meeting, block review, etc).

Supporting and Coordinating with the Sales and Marketing Function

• Assists in the sales process and revenue forecasting for customer groups.

• Up-sells products and services throughout the event process.

• Forecasts group sleeping rooms and event revenue (catering and audio visual) for his/her groups.

Conducting Human Resources Activities

• Reviews comment cards and guest satisfaction results with employees.

• Observes service behaviors of employees and provides feedback to individuals and/or managers.

• Assists in the development and implementation of corrective action plans.

• Take initiative to use his/her experience to improve service performance according to his/her evaluation of the issue and resolution.

• Works with the property staff and customers to address operational challenges associated with his/her group.

• Performs other duties as assigned to meet business needs.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

We are seeking a part-time Event Management Specialist to promote Japanese artists worldwide. This role involves project management, market research, and building connections with event organizers.

The ideal candidate will have strong communication skills, be detail-oriented, and have experience in the event industry. We offer a six-month training program supporting career development and cultural exchange through event management and digital promotion.

Key responsibilities include:

• Market research and analysis
• Project planning and coordination
• Building relationships with event organizers
• Preparing English-language materials

Skills and Qualifications

• Strong communication and interpersonal skills
• Detailed-oriented and organized
• Experience in the event industry

Benefits

We offer a comprehensive training program, including career development and cultural exchange opportunities. This is an excellent chance to gain valuable experience in the event management field.

This position is suitable for students and fresh graduates looking to gain experience in event planning. As an Event Management Assistant, you will work closely with a dynamic team to coordinate events, interact with clients, and manage logistics.

• Event Coordination and Client Interaction
• Logistics and Operations Management
• Maintenance of Equipment and Supplies
• Client Feedback Collection

• Minimum 3-month commitment
• 6-day workweek arrangement
• Excellent verbal communication skills and ability to engage with audiences
• Outgoing, people-oriented attitude with great customer service
• Comfortable with physically demanding tasks; sporty
• Proficient in basic digital tools (e.g. Google Suites, Zoom, Google Meets)

This role offers the opportunity to gain valuable experience in event management while working in a dynamic team environment. You will have the chance to develop your skills and build a strong professional network.

The Event Operations Executive will be responsible for coordinating and executing events, both in-person and virtually.

• Coordinate event logistics, including set-up, preparation, and tear-down
• Client management and facilitation
• Team leadership and training

• At least 1 year of relevant event experience preferred
• Fresh graduates welcome to apply
• Strong problem-solving skills and a high level of professionalism

• Dynamic work environment with opportunities for growth and development
• Professional mentorship and support

We are seeking a skilled Event Management Specialist to join our team. The successful candidate will be responsible for leading solution-based events on behalf of our corporate clients.

• Develop a deep understanding of client needs to deliver exceptional experiences and effective project management.
• Support the project team to achieve profitability targets.
• Execute event project management tasks for mid to large-scale conferences and events, ensuring timely delivery and accurate budgeting, tracking, reconciliation, and reporting.
• Source event-related needs and negotiate cost-effective prices with preferred vendors.
• Maintain strong relationships with event partners, clients, and internal teams.
• Ensure seamless execution of assigned events.
• Collaborate regularly with internal teams to align timelines and manage project scope.
• Handle multiple projects from entry-level to large-scale events.
• Contribute innovative ideas to the creative and client experience journey.
• Provide support to team members as needed.

Requirements:

• Diploma/Degree Holders or fresh graduates with a proactive attitude.
• A team player with attention to detail.
• Excellent time management and communication skills.
• Proficiency in Microsoft Office.
• Basic financial acumen.
• Ability to handle pressure, multitask, and work under tight deadlines.
• Capacity to make sound judgments and decisions.
• Resourcefulness, independence, and vigilance.

The Event Management Professional will be responsible for building and managing a diverse portfolio of vendors across multiple categories and event concepts. They will cultivate and maintain strong relationships with vendors and partners, categorize and segment vendors based on their offerings and event suitability, and represent the vendor ecosystem for placemaking activations and brand collaborations.

Key Responsibilities:

• Proactively build and manage a diverse portfolio of vendors
• Cultivate and maintain strong relationships with vendors and partners
• Categorize and segment vendors based on their offerings and event suitability
• Represent the vendor ecosystem for placemaking activations and brand collaborations
• Engage with landlords and property partners to secure suitable event spaces and venues
• Develop a vendor curation kit to assist clients in evaluating and approving vendors
• List and manage event postings on invade.co
• Assist in event planning, setup, and on-site coordination

Requirements:

• Welcome fresh graduates with prior experience in event management or related roles
• Strong initiative and positive attitude
• Excellent communication and problem-solving skills
• Proficient in Microsoft Office and familiar with online/social media platforms
• Able to work on weekends and/or overtime when required

About the Role:

We are seeking a skilled Event Management Professional to drive sales growth and increase revenue through successful event management. The ideal candidate will have excellent communication and negotiation skills, as well as experience in sales or customer service.

Main Responsibilities:

• Sales and Revenue Growth: Meet and exceed sales targets by effectively managing events and negotiating with clients.
• Event Logistics: Coordinate venue selection, catering, and other event details to ensure seamless execution.
• Client Relationships: Build and maintain strong relationships with clients, understanding their needs and preferences to provide exceptional service.
• Team Collaboration: Work closely with internal teams, including marketing, operations, and finance, to achieve common goals.

Requirements:

• Bachelor's degree in a related field (marketing, business administration, etc.)
• Minimum 2 years of sales or customer service experience
• Excellent communication, negotiation, and interpersonal skills
• Able to work in a fast-paced environment with flexibility and adaptability
• Proficient in Microsoft Office and other relevant tools

What We Offer:

We offer a competitive salary and benefits package, along with opportunities for professional growth and development.

We are seeking an experienced professional to lead the strategic development, planning, and execution of large-scale events.

• Coordinate conferences, exhibitions, product launches, and corporate events from conceptualization to delivery
• Collaborate with clients to identify their objectives and provide tailored event solutions that meet their needs
• Manage project timelines, resources, and budgets to ensure successful event outcomes
• Negotiate and coordinate with internal teams, external vendors, and stakeholders to guarantee seamless event delivery

The ideal candidate will possess:

• Diploma or Degree in Event Management, Marketing, Communications, or a related field
• Strong project management skills and ability to multitask with multiple projects simultaneously
• Excellent communication and interpersonal skills to effectively collaborate with various stakeholders
• Creative problem-solving abilities and attention to detail to drive successful event outcomes