1,528 Estee Lauder Companies jobs in Singapore

Daily Store Operations and Team Management Supervisor Role

We are seeking a highly motivated and experienced individual to oversee daily store operations and manage our team of beauty specialists.

The ideal candidate will have at least 2-3 years of experience in the beauty or related industry, with proven track record of team management and leadership skills.

• Negotiation
• Store Operations
• Leadership
• Cosmetic Knowledge
• Customer Experience
• Team Management

This is a great opportunity for a motivated and customer-centric individual who can work shifts, evenings, weekends, and public holidays. Key responsibilities include supervising and guiding the workflow, ensuring service meets company standards, providing a quality customer experience, scheduling, new employee training, setting and executing sales targets, and promoting skincare products and treatments. A strong understanding of beauty and skincare procedures, as well as excellent problem-solving skills, is essential. If you are passionate about delivering exceptional customer service and leading a high-performing team, we encourage you to apply for this exciting role.

We are seeking skilled and passionate beauticians who excel in a client-focused environment.

• The ideal candidate will possess relevant certification in Beauty Therapy, Aesthetics, or related field.
• Excellent communication skills with the ability to build strong client relationships.
• Maintain high standards of hygiene and sanitation while delivering exceptional beauty treatments.

1. Conduct professional consultations to assess clients' needs and recommend suitable services.
2. Provide expert guidance on beauty treatments and products.
3. Assist in maintaining treatment rooms and inventory of products/tools.

• Demonstrated technical skills in performing beauty treatments.
• Friendly demeanor and professional appearance.
• Proven ability to work effectively in a team environment.

• Opportunity to develop skills and expertise in the beauty industry.
• Chance to make a positive impact on clients' lives.

Job Opportunity:

As a key account representative in the beauty industry, you will be responsible for delivering exceptional customer experiences. This involves providing personalized product recommendations and expert advice to customers on makeup products.

Key Responsibilities:

• Deliver outstanding customer service by addressing customer inquiries and concerns professionally.
• Provide product knowledge and recommend relevant makeup products to customers based on their needs and preferences.
• Manage inventory levels and maintain a high level of product knowledge to effectively meet customer needs.

Requirements:

• Minimum 1 year of retail sales experience with a strong background in the beauty industry.
• Ability to work independently with minimal supervision.
• Excellent communication and interpersonal skills to effectively engage with customers and colleagues.

Ambitious Leaders Required for Beauty Operations Management Role

The ideal candidate will oversee sales team management and brand development across multiple beauty outlets, ensuring consistent brand standards drive sales leads and store teams. The successful individual will collaborate with cross-functional departments to achieve operational excellence.

• Operational Excellence

• Supervise daily operations of multiple outlets to ensure SOP compliance, operational efficiency, cleanliness, and smooth workflow.

• Monitor sales performance, set targets, and drive revenue growth.

• Conduct regular audits and implement operational improvements to standardize processes.

• Leadership & Development

• Recruit, train, mentor, and evaluate store management and support teams.

• Foster a motivated customer-focused team culture.

• Develop talent and support career growth initiatives.

• Customer Experience

• Ensure high standards of customer service and consistent brand experience across all outlets.

• Plan and execute promotions, merchandising strategies, and brand events.

• Handle escalated customer issues and implement strategies to enhance satisfaction.

• Cross-Functional Collaboration

• Work closely with marketing, HR, supply chain, and headquarters to align operations and brand strategies.

• Provide insights from frontline operations to support business growth and brand development.

• Financial & Operational Excellence

• Track P&L, manage budgets, and optimize resource allocation.

• Oversee staff rosters and operational planning to maximize efficiency.

• Bachelor's degree or above in Business, Retail, Marketing, or a related field.

• Minimum 5 years of experience in retail/beauty store management, multi-outlet, or brand management beauty industry experience or a related field will be preferred.

• Proven leadership, communication, and team management skills.

• Strong track record in achieving sales targets and operational excellence.

• Knowledge of Singapore retail operations and HR compliance is preferred but not essential as we value diverse perspectives and experiences.

Main Duties and Responsibilities:

• Reports directly to the Operations Manager.
• Overall responsible for the smooth operation of the branch, including achieving daily sales targets, meeting staff monthly targets, managing staff leave applications, approving staff overtime, monitoring staff punctuality, conducting staff appraisals, planning and updating rosters, informing staff of current promotions, making cold calls to customers, handling customer complaints, staff grievances, and maintaining branch cleanliness.
• To motivate staff in building teamwork, ensuring good communication among staff, and fostering a positive working environment.
• To establish strong relationships and provide excellent customer service.
• To share knowledge with staff, conduct staff training and coaching on effective practices related to daily operations, sales pitches, customer service, and other areas.
• To empower staff to accomplish tasks and achieve desired goals.
• To perform any other ad-hoc duties as assigned by the organization.

• Minimum 8 years' experience in the beauty and wellness industry with a proven track record in sales target achievement.
• Independent, motivated, optimistic, and possessing initiative.
• Highly motivated, sales-driven, and service-oriented.
• Good interpersonal skills and communication qualities.
• A team player with the ability to cooperate with colleagues and possess strong leadership capabilities.
• Willingness to work retail hours, including weekends and public holidays.
• Passionate about the beauty and service industry.
• An attractive package will be offered, including basic salary, commission, and incentives.

An attractive package will be offered, including basic salary, commission, and incentives.

A competitive compensation package is available, including benefits such as health insurance, retirement plans, and paid time off.

Job Title: Beauty & Wellness Consultant

This is a leadership position that requires strong business acumen, strategic thinking, and excellent communication skills. The successful candidate will have experience in managing teams and driving business growth in the beauty and wellness industry.

• Team Management: Develop work plans, assign responsibilities, and support staff to achieve targets.
• Sales Strategy: Analyse customer needs, set service goals and standards, and lead by example.
• Market Analysis: Monitor market competition trends, analyse situations, and formulate countermeasures.
• Operational Efficiency: Implement a fair system of rewards and penalties, and coordinate team relations.
• Quality Control: Supervise daily operations and ensure the smooth running of all aspects of the centre.
• Training and Development: Conduct regular staff training to enhance service quality and communication skills.

• Presentation and Professionalism: Presentation, professionalism, leadership qualities, and approachability.
• Industry Experience: Experience in beauty/wellness industry management.
• Core Values: Responsibility, dedication, and commitment to excellence.
• Skills and Knowledge: Relevant professional skills, knowledge of beauty industry operations, and business models.
• Languages: Ability to communicate effectively in Mandarin.
• Citizenship: Open to Singapore Citizens and Permanent Residents.
• Diversity: Female candidates only, as this role involves supervising female therapists and working closely with female clientele.

We are a pioneer in the beauty industry with over 38 years of experience, providing various services like facial, massage, slimming, ovary/womb maintenance.

As an established brand, we enjoy high ratings and have quality customers with a premium setup.

The job requires overseeing the sales department, leading a team of beauticians and therapists in sales and skincare product promotion.

Key responsibilities include:

• Achieving monthly sales targets
• Sales and customer support

Requirements for success:

• Passion for sales activities
• Leadership traits
• Outgoing personality with strong communication skills
• Persuasive skills and closing ability

Why work with us?

• Monthly sales commission and incentives
• Year-end bonus
• Annual leave
• Employee welfare benefits
• Dynamic and friendly work environment
• Fun, open, and learning culture

• The successful candidate will be responsible for overseeing daily clinic operations, including managing staff schedules, inventory, and customer service.
• Excellent leadership and problem-solving skills are essential for this role.
• Strong knowledge of aesthetic treatments, products, and procedures is required.
• Ability to maintain accurate records, manage budgets, and ensure compliance with regulations.

Key Role:

We are seeking an experienced Sales Consultant who will drive sales growth and achieve monthly targets through effective customer engagement, product customization, and after-sales support.

Responsibilities:

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1. Develop and execute a sales strategy to acquire new customers and meet monthly targets.
2. Provide expert advice on our services and products, tailoring them to meet individual customer needs and preferences.
3. Deliver engaging product demonstrations, educate customers on lifestyle maintenance, and promote product benefits.
4. Offer proactive support and resolve customer complaints in a timely manner to ensure satisfaction and loyalty.

Requirements:

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• A minimum of 1–2 years of relevant experience in the beauty, spa, or wellness industry.
• A highly motivated and results-driven individual with excellent communication and interpersonal skills.
• A customer-centric approach with a positive attitude, initiative, and strong relationships-building skills.
• Ability to work responsibly, trustworthily, and diligently.

Desired Skills:

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• Negotiation.
• Excellent Communication Skills.
• Sales.
• Lifestyle.
• Interpersonal Skills.
• Cold Calling.
• Selling.
• Marketing.
• After Sales Support.
• Good Communication Skills.
• Networking.
• Customer Satisfaction.
• Corporate Events.
• Team Player.
• Customer Service.
• Business Development.