1,179 Ecommerce Specialist jobs in Singapore

Your Mission:

We are currently seeking an experienced Ecommerce Specialist to join our Sales team in Singapore. The ideal candidate will bring a strong background in e-commerce, with additional experience in CRM considered a valuable asset. This role will be instrumental in supporting the development and execution of e-commerce strategies aimed at driving business growth and enhancing the online presence of our products.

Key Responsibilities:

• Lead the end-to-end revamp e-commerce platform, enhancing design, user experience, and customer journey.
• Develop and execute data-driven e-commerce growth strategies that boost sales, retention, and brand loyalty.
• Oversee daily e-commerce operations, including site performance, product listings, pricing, promotions, and customer service excellence.
• Work closely with logistics and product teams to streamline fulfilment, ensure inventory accuracy, and guarantee timely product delivery.
• Utilize customer insights and analytics to identify friction points and develop solutions for a superior online shopping journey.
• Collaborate across marketing, logistics, IT, and merchandising departments.
• Manage budgets, forecast, and prepare detailed performance reports covering traffic, conversion, revenue, and delivery metrics.
• Stay on top of digital commerce, customer experience, logistics, and confectionary industry trends.

The Ideal Candidate:

• Bachelor's degree in Business, Marketing, E-Commerce, Logistics, or related field.
• 3+ years of robust e-commerce management experience—ideally with consumer physical products, direct-to-consumer delivery, and proven site revamp projects.
• Deep expertise in customer journey design, website refreshes, digital marketing, and e-commerce platforms (Preferred with Shopify experience and Dynamics 365.)
• Demonstrated experience working with logistics teams to optimize online order fulfilment and delivery.
• Strong analytical, problem-solving, organizational, and leadership skills.
• Outstanding communication abilities and a customer-obsessed mindset.
• Energized by innovation, continuous improvement, and delighting customers with exceptional product experiences.

What We offer:

We offer an attractive remuneration package and excellent career prospects to the right candidate. Please click apply to submit your full resume with present and expected salaries.

Join us at Venchi and help us bringing the Italian way of life and delicious flavours to every corner of the world

We look forward to hearing from you

Direct message the job poster from Dingdong Fresh
Responsibilities
Oversee end-to-end product operations, including product listing management, pricing strategy, and promotional campaign execution to drive sales growth and improve profitability.
Analyze and interpret key performance metrics—such as GMV, margin, product penetration, and customer retention—to optimize product assortments and enhance user engagement.
Collaborate with cross-functional teams including sales, logistics, and finance to ensure seamless order fulfillment and a high-quality customer experience.
Maintain accurate product and pricing information on the platform, and develop regular performance reports to support data-informed business decisions.
Qualifications & Requirements:
Bachelor’s degree or higher, with at least 2 years of experience in market or product operations in the fresh food industry; strong capability in conducting research and producing professional reports.
Strong logical thinking, problem-solving skills, and data sensitivity.
Excellent cross-departmental communication and project coordination skills, with the ability to effectively integrate resources.
A collaborative team player with strong communication skills and the ability to perform under pressure.
Demonstrated competence in resolving complex business challenges.
Seniority level
Associate
Employment type
Full-time
Job function
Marketing
Industries
Retail Groceries
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Ecommerce Support Specialist is a key role in our team. The successful candidate will be responsible for handling customer orders, product fulfillment, and providing top-notch customer service.

• Fulfillment of Orders: The ideal candidate will have excellent computer skills to handle the order process efficiently.
• Product Handling: He/She must be able to label, pick, pack, and sort products with high accuracy.
• Quality Assurance: Ensuring that all tasks are completed accurately is crucial for success in this position.
• Stock Management: Maintaining an accurate record of stock levels is vital.
• Customer Service: Providing excellent customer service is essential for building trust with our customers.
• Opportunities: We offer opportunities for long-term career progression and overseas work assignments.

• Attitude & Qualifications: A positive attitude, responsibility, self-motivation, and willingness to learn are essential qualities for this role.
• Vision Alignment: We seek highly motivated personnel who share our vision and are keen to contribute to our growth.

• Education: Higher educational certifications (e.g., Diploma/Degree) are welcome and will be considered for salary scaling.
• Work Arrangements: Both part-time and full-time candidates are encouraged to apply.

Singapore's speciality coffee brand Greybox Coffee first established our presence in 2019 and since amassed a loyal following with our diverse coffee and food menu designed to satisfy every craving. Our specialty coffee menu includes single origin pour-overs from Ethiopia, Jamaica and Colombia, as well as a premium Geisha blend from Panama.

Inventory and Sales Management (E-Commerce and Food Delivery Platforms)

• Account for the overall e-commerce sales performance across pureplay e.g. Shopee and Lazada and food delivery platforms e.g. Grab, FoodPanda, Deliveroo
• Drive sales conversion, category expansion, and pricing competitiveness across key e-commerce accounts
• Develop and implement data-driven growth strategies to increase market share, revenue, and profitability in the e-commerce ecosystem
• Lead the e-commerce demand forecasting process, ensuring precise volume projections to maintain optimal stock levels

Negotiation & Strategy (E-Commerce and Food Delivery Platforms)

• Lead commercial negotiations with e-commerce platforms to unlock better terms, including discount structures, ad placements, and promotional funding
• Liaise with Chinese Headquarters to drive e-commerce initiatives by aligning strategies across different markets for synchronized campaigns, mega sale events, and omnichannel activations

Campaign Support & Coordination

• Assist in executing integrated marketing campaigns across digital, retail and out-of-home channels
• Coordinate creative production, track timelines, and manage deliverables across outlets and teams

Social Media & Content

• Help plan, create and publish engaging content across Xiaohongshu, Instagram, TikTok and Facebook
• Work with agencies and creators to produce on-brand content that drives engagement

Influencer Engagement

• Assist in identifying and coordinating with local influencers, media, and brand partners
• Support press outreach, seeding initiatives and content collaborations

Events & Brand Activations

• Help organise and run pop-up events, in-store experiences, and community activations
• Manage logistics and vendor coordination to ensure smooth execution

Reporting & Insights

• Monitor campaign performance and generate post-campaign reports
• Stay on top of industry trends and competitive activities to inform marketing strategy

REQUIREMENTS

• Relevant Diploma or Bachelor's degree in Marketing or eCommerce
• 3 years of related experience in digital marketing or e-commerce in Cafes or F&B establishments
• Previous experience in coffee and cafes, and e-commerce capability, are added advantages
• Strong knowledge of digital marketing tools and platforms including Lazada, Shopee, Food Delivery Platforms, Facebook, Instagram, XHS, and TikTok
• Proven track record in driving performance campaigns for e-commerce
• Good team player with a positive outlook
• Strong communication, interpersonal and project completion dedication
• Self-motivated, results-oriented, performance driven and able to work under pressure with tight deadlines
• Able to work independently and collaboratively with cross functional teams

Singapore's speciality coffee brand Greybox Coffee first established our presence in 2019 and since amassed a loyal following with our diverse coffee and food menu designed to satisfy every craving. Our specialty coffee menu includes single origin pour-overs from Ethiopia, Jamaica and Colombia, as well as a premium Geisha blend from Panama.

Inventory and Sales Management (E-Commerce and Food Delivery Platforms)

• Account for the overall e-commerce sales performance across pureplay e.g. Shopee and Lazada and food delivery platforms e.g. Grab, FoodPanda, Deliveroo
• Drive sales conversion, category expansion, and pricing competitiveness across key e-commerce accounts
• Develop and implement data-driven growth strategies to increase market share, revenue, and profitability in the e-commerce ecosystem
• Lead the e-commerce demand forecasting process, ensuring precise volume projections to maintain optimal stock levels

Negotiation & Strategy (E-Commerce and Food Delivery Platforms)

• Lead commercial negotiations with e-commerce platforms to unlock better terms, including discount structures, ad placements, and promotional funding
• Liaise with Chinese Headquarters to drive e-commerce initiatives by aligning strategies across different markets for synchronized campaigns, mega sale events, and omnichannel activations

Campaign Support & Coordination

• Assist in executing integrated marketing campaigns across digital, retail and out-of-home channels
• Coordinate creative production, track timelines, and manage deliverables across outlets and teams

Social Media & Content

• Help plan, create and publish engaging content across Xiaohongshu, Instagram, TikTok and Facebook
• Work with agencies and creators to produce on-brand content that drives engagement

Influencer Engagement

• Assist in identifying and coordinating with local influencers, media, and brand partners
• Support press outreach, seeding initiatives and content collaborations

Events & Brand Activations

• Help organise and run pop-up events, in-store experiences, and community activations
• Manage logistics and vendor coordination to ensure smooth execution

Reporting & Insights

• Monitor campaign performance and generate post-campaign reports
• Stay on top of industry trends and competitive activities to inform marketing strategy

REQUIREMENTS

• Relevant Diploma or Bachelor’s degree in Marketing or eCommerce
• 3 years of related experience in digital marketing or e-commerce in Cafes or F&B establishments
• Previous experience in coffee and cafes, and e-commerce capability, are added advantages
• Strong knowledge of digital marketing tools and platforms including Lazada, Shopee, Food Delivery Platforms, Facebook, Instagram, XHS, and TikTok
• Proven track record in driving performance campaigns for e-commerce
• Good team player with a positive outlook
• Strong communication, interpersonal and project completion dedication
• Self-motivated, results-oriented, performance driven and able to work under pressure with tight deadlines
• Able to work independently and collaboratively with cross functional teams

Description:

The eCommerce Team is responsible for delivering an exceptional online shopping experience to customers. They utilize data and customer insights to create a seamless discovery process and intuitive product pages.

Key Responsibilities Include:

• Performing product builds and UAT, ensuring timely completion of seasonal and weekly checks
• Maintaining the web assortment through regular incremental updates, adhering to quality standards
• Monitoring the performance of Related Product setup and Group-to-Category setup
• Creating and building out categories, thumbnails, and visual navigation, with quarterly updates
• Seasonal copy management and deletion
• SEO copy updates as required
• Promotion set-up and takedown management
• Resolution of PIP issues raised by merchants and stores
• Ongoing site review, including PIP and site scrubs, to ensure accuracy and seamlessness in the shopping experience
• Support for ad-hoc projects assigned
• Cross-platform collaboration using Adobe Experience Manager, Airtable, Curalate, and Constructor
• Fostering relationships through thorough planning, timely communication, and intelligent problem-solving with internal partners and cross-functional resources

Required Skills and Qualifications:

• A minimum tertiary qualification
• At least 2 years of e-commerce or related experience
• Strong analytical, business planning, and organizational skills
• Ability to deal with ambiguity, fast pace, and change
• Attention to detail and intermediate Excel skills

eCommerce & Campaign Specialist

A leading tech MNC

The Opportunity

• Adecco is partnering our client, one of the world's largest tech organizations
• We are looking for an eCommerce & Campaign Specialist
• The role will start out as a contract
• Candidates who are immediately available/ able to start work within short notice will be preferred

The Talent

• Minimum of 3 years of proven experience in e-commerce and campaign management
• Strong background in live commerce operations and campaign execution across digital marketplaces
• Excellent communication skills to manage relationships with regional platform and third parties as well as persuade stakeholders
• Good project management skills, able to effectively work with a budget, meet deadlines for multiple projects and ensure sales target is being met.
• Sound analytical skills, to be able to acquire and analyse data to draw actionable insights and apply towards sales achievement
• Strong execution & follow through skills with multi-functional team & external partners

Job Description

• Monitor KPIs and marketplace setup across regions; provide insights to improve performance.
• Develop best practices for key product categories to support cross-market alignment.
• Collaborate with external platform partners to support key initiatives such as Joint Business Planning, Integrated Trade-In programs, and Live Commerce.
• Oversee the scheduling and execution of Live Commerce sessions, ensuring smooth operations and adherence to timelines across all regions.
• Consolidate campaign data from local markets, including revenue targets, timelines, visibility plans, and model-level promotion details.
• Maintain regular communication with regional teams to collect monthly campaign calendars and ensure timely submission of interim and final performance reports.
• Support strategic decision-making by gathering and synthesizing competitor benchmarks and industry trends.

Next Step

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package
• Send your resume to
• All shortlisted candidates will be contacted

Liu XinYang

EA Licence Number: 91C2918

Personnel Registration Number: R

We are seeking a highly organized and detail-oriented Senior Online Retail and Operations Coordinator to join our team. In this role, you will be responsible for providing excellent customer service, processing orders efficiently, and maintaining accurate product listings.

You will work closely with various stakeholders to ensure seamless execution of online campaigns, promotions, and TikTok livestreams. Your duties will also include analyzing sales trends, generating performance insights, and preparing reports to optimize results.

The ideal candidate will possess strong Microsoft Office skills, experience with social media, and knowledge of digital marketing principles. Additionally, you should be proficient in email marketing, SEO/SEM, and paid advertising. If you have a passion for retail operations and a drive to succeed, we encourage you to apply.

Key Responsibilities:

• Provide exceptional customer service via phone, email, and chat
• Process orders accurately and efficiently
• Maintain up-to-date product listings
• Assist in planning and executing online campaigns and promotions
• Analyze sales trends and generate performance insights
• Prepare reports to optimize results

Required Skills and Qualifications:

• Microsoft Office proficiency
• Experience with social media
• Digital marketing principles
• Email marketing
• SEO/SEM
• Paid advertising
• Strong communication and interpersonal skills

Benefits:

• Opportunities for professional growth and development
• A dynamic and supportive work environment
• A competitive salary and benefits package

We are seeking a talented Ecommerce Business Growth Specialist to join our dynamic team. The successful candidate will be responsible for driving sales growth across various e-commerce platforms.

• Prepare and upload high-quality product listings, including engaging content, on multiple e-commerce partner platforms such as Shopee, Lazada, and Qoo10 in Singapore.
• Maintain accurate and up-to-date product information, including pricing and inventory levels, to ensure seamless customer experiences.
• Provide exceptional customer service through various channels, including web chat, phone calls, and emails, resolving inquiries and concerns efficiently.
• Manage customer comments and reviews across social media platforms, fostering a positive brand image.
• Collaborate closely with cross-functional teams to develop and execute marketing strategies that drive sales growth and exceed targets.
• Analyze sales performance data from each platform to inform reporting and recommendations for business optimization.
• Stay abreast of logistics-related matters essential for running a successful e-commerce business.

• A minimum of 2-3 years of experience in a related field, with a proven track record of delivering results.
• In-depth knowledge of Shopee and Lazada platforms, with expertise in optimizing product listings and campaigns.
• Excellent communication and interpersonal skills, both written and verbal, with the ability to build strong relationships with stakeholders.
• A proactive approach, with a positive attitude and energy to drive business growth.
• A willingness to learn and improve continuously, with a focus on staying up-to-date with industry trends and best practices.
• Familiarity with design software, such as Adobe Photoshop and Illustrator, is an added advantage.