386 E Commerce Marketing jobs in Singapore

JOB SUMMARY

Reporting to the Cluster Director of Corporate Communications, the Cluster E-commerce & Digital Marketing Manager will work closely with the Cluster Director of Commercial Strategy & Sales and Cluster Director of Revenue Management to ensure a cohesive approach to align digital strategies on direct and indirect with revenue goals. This role involves managing the hotel websites, OTAs, CRM, digital marketing and social media campaigns to ensure consistent and effective online engagement with potential and existing guests. He/She is also responsible for determining tactical efforts, which drive revenue to the hotel on all streams: Rooms, F&B, MICE, Weddings, Spa & other ancillaries.

What you will be DOING:

Strategic planning

· Participate in the strategic planning, marketing plan and budgeting processes to provide expert input.

· Build digital yearly plan covering all digital channels and levers (direct and indirect).

Website Management

· Oversee the design, functionality, and content of the hotel website (All.com / Brand.com / Standalone).

· Ensure the websites is optimised for SEO and user experience.

· Regularly update the site with current promotions, events, and relevant content to push Rooms, F&B outlets, MICE, Weddings and Spa.

OTAs

· Manage relationships with Online Travel Agencies (OTAs) such as Booking.com, Expedia, etc.

· Coordinate OTA strategy together with the Director of Revenue Management.

· Optimise listings and manage content on all third-party websites.

· Monitor and analyse performance metrics to enhance visibility and conversions.

· Activate and manage digital tools on OTAs platforms (Booking.com Sponsored Ads, Expedia Travel Ads, Packages, Visibility Boosters, etc.)

Digital Marketing

· Develop and implement comprehensive digital marketing strategies, including SEO, content and email marketing with focus on Rooms, F&B outlets and MICE.

· Coordinate with the marketing team to ensure brand consistency across all digital platforms (images, videos, descriptions, offers, etc.).

· Handle the email marketing with the third-party tool for Rooms, F&B and other outlets in line with the strategy and corporate guidelines.

· Manage hotel’s online reputation to identify areas for improvement in guest experience.

· Work with the guest relations team to address any online guest complaints or issues promptly.

Social Media Management

· Execute social media strategies together with a marketing team to enhance brand awareness and engagement.

· Curate content for platforms such as Facebook and Instagram.

· Monitor social media channels coverage and performance.

Data Analysis and Reporting

· Analyse data from various digital platforms to track performance and identify opportunities for improvement.

· Measure and report the performance of all digital marketing campaigns and assess against goals.

· Prepare regular reports on key metrics, such as website traffic, conversion rates, and revenue generated from digital channels.

· Monitor third party intelligence sources to identify revenue opportunities (OTA, GDS, market studies, web tools and levers).

General

• Follow all workplace safety and security policies and procedures. Report accidents, injuries and incidents to reporting manager immediately.
• Participate and contribute actively in all Corporate Social Responsibility and Sustainability initiatives organised by the Hotel.
• Perform any other duties and responsibilities that may be assigned.

Your experience and skills include:

· Degree in Marketing, Business, Hospitality Management, or equivalent.

· Minimum 5 years of experience in e-commerce, digital marketing in a managerial appointment.

· Good business acumen, critical thinking and strategic decision-making skills.

· Strong human relations and influencing skills.

· Strong communications (verbal and written), planning and coordination skills.

· Ability to work independently and take initiative.

· Strong time management skills.

· Creative and innovative mindset.

· Detail-oriented and highly organised.

· Composed and confident in dealing with luxury clientele.

· Strong understanding of current digital marketing concepts.

· Strong understanding of SEO, SEM, and online marketing strategies.

· Knowledge of hotel management software and OTA platforms is an added advantage.

· Proficiency in web analytics tools (e.g., Google Analytics) and content management systems (CMS).

· Be familiar with the latest digital platforms to maximise revenues.

We're looking for a diligent and organized E-commerce Packer to join our team. If you have a keen eye for detail and thrive in a fast-paced environment, we want to hear from you!

• Accurately pick and pack online orders for dispatch.
• Receive and perform stock takes for new incoming and existing inventory.
• Handle order fulfillment on e-commerce marketplace platforms such as Shopee, Lazada, and Carousell
• Create and manage listings on marketplace platforms
• Create marketing content for social media

• Prior experience with e-commerce marketplace platforms (Shopee, Lazada, Carousell) is highly preferred.
• Responsible, meticulous, and able to work independently and as part of a team.
• Comfortable using a computer for order fulfillment and inventory management.
• This position is open to Singaporeans/PRs only.

• Experience in creating engaging and effective content for various online platforms.
• Familiarity with the perfume industry and its unique online marketing landscape.

• 5.5-day work week
• Weekdays: 10:00 AM - 7:00 PM
• Saturdays: 10:00 AM - 3:00 PM

$2300 - $2700

Office environment, next to Woodlands MRT

We're looking for a dynamic and hands-on E-commerce Assistant to manage our full e-commerce operations across various online platforms such as Shopee, Lazada, Tiktok, Amazon and webstore . You will be responsible for end-to-end execution such as product listing, inventory management, digital marketing and campaign management. You will also play a key role in driving sales performance and executing the company’s e-commerce growth strategy.

Responsibilities:

• Monitor daily operations, including order and delivery fulfillment, inventory, customer inquiries, refunds, and website updates.
• Create, update and optimize product listings across all platforms.
• Monitor stock levels, pricing, and performance analytics on each platform.
• Plan and execute digital marketing campaigns to drive online sales.
• Configure and manage social media accounts.
• Prepare regular sales and performance reports.
• Coordinate with developers on website maintenance and technical improvements.
• Perform other ad hoc tasks as needed.

Requirements:

• Prior experience with e-commerce marketplace platforms (Shopee, Lazada, Tiktok, Amazon) is highly preferred.
• Responsible, meticulous, and able to work independently.
• Minimum Diploma in Marketing or with at least 2 yrs of e-commerce experience.
• Fresh Graduates are welcome to apply.

Working Hours:

• 5.5-day work week
• Weekdays: 9:00 AM - 6:00 PM
• Saturdays: 10:00 AM - 3:00 PM

We regret to inform that only shortlisted candidates will be notified.

We're looking for a diligent and organized E-commerce Packer to join our team. If you have a keen eye for detail and thrive in a fast-paced environment, we want to hear from you!

• Accurately pick and pack online orders for dispatch.
• Receive and perform stock takes for new incoming and existing inventory.
• Handle order fulfillment on e-commerce marketplace platforms such as Shopee, Lazada, and Carousell
• Create and manage listings on marketplace platforms
• Create marketing content for social media

• Prior experience with e-commerce marketplace platforms (Shopee, Lazada, Carousell) is highly preferred.
• Responsible, meticulous, and able to work independently and as part of a team.
• Comfortable using a computer for order fulfillment and inventory management.
• This position is open to Singaporeans/PRs only.

• Experience in creating engaging and effective content for various online platforms.
• Familiarity with the perfume industry and its unique online marketing landscape.

• 5.5-day work week
• Weekdays: 10:00 AM - 7:00 PM
• Saturdays: 10:00 AM - 3:00 PM

$2300 - $2700

Office environment, next to Woodlands MRT

Join Our Team as a Digital Marketing Specialist

Are you a skilled digital marketer looking for a role that offers autonomy, flexibility, and meaningful work?

We’re a global leader in the personal development industry with over 15 years of success. Our team delivers transformative live events and educational programs to clients in 120+ countries, combining advanced digital marketing strategies with a human-first approach to drive real change.

As we expand, we’re looking for an experienced Digital Marketing Specialist to help grow our client base, boost brand visibility, and lead results-driven campaigns across multiple platforms.

• Remote-first role with full scheduling freedom

• Earnings tied to performance and client engagement

• Access to advanced marketing automation tools and support resources

• A collaborative, innovation-driven team culture

• Purposeful work that creates lasting impact

• 5+ years of experience in digital marketing, campaign management, or online sales strategy

• Proficiency with CRMs, email marketing, automation tools, and analytics

• Strong knowledge of lead generation, funnel optimization, and customer engagement

• Excellent communication skills and the ability to work independently in a remote environment

• A commitment of at least 15 hours per week, with room to grow

• This role is for seasoned professionals (not suitable for students or beginners)

• You’ll need a computer, reliable internet, and a quiet workspace

• Comprehensive training and tools are provided in a results-focused structure

To promote animal rights through People for the Ethical Treatment of Animals (PETA) India’s websites and social media channels.

Full-time

Associate Director of Online Marketing

Mumbai

1. Develop and manage various online marketing projects that promote PETA India's mission.
2. Write and create animal rights-related blog posts, e-newsletters, email alerts, and social media content.
3. Create visually appealing content for social media channels, website, and email campaigns.
4. Implement marketing plans to increase website traffic and engagement with online petitions.
5. Track and analyze web traffic and campaign success, making strategic adjustments as needed.
6. Assist with developing content for paid social media campaigns.
7. Stay updated on digital marketing trends and suggest innovative ideas.
8. Increase engagement on PETA India’s social media platforms by interacting with the public, media, influencers, and celebrities.
9. Perform other duties as assigned by the supervisor.

• College degree in a related field or equivalent experience (preferable).
• Experience in online marketing.
• Strong internet knowledge and skills in SEO, SEM, and social media marketing tools.
• Extensive knowledge of animal rights issues and PETA India campaigns.
• Creative aptitude and exceptional communication skills in English and preferably Hindi.
• Excellent project management, strategic thinking, and analytical skills.
• Ability to work independently and in a team, under pressure and tight deadlines.
• Supportive of PETA India’s philosophy and able to advocate professionally.
• Committed to the organization’s objectives.

Please complete the application form on our website to apply.

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Skills include communication, digital marketing, web analytics, content creation, social media marketing, SEO/SEM, email marketing, market research, and project management tools like Asana and Trello.

Experience with online bidding platforms like Fiverr, Upwork, and Guru is also relevant.

DigitalVia Technologies (OPC) Private Limited

2 to 6 years

All India

• Online Bidding
• Digital Marketing
• SEO, PPC, Content Marketing
• Campaign Analysis, Google Analytics, Google Ads
• Social Media Ads, Website Traffic Analysis
• Content Development, Creative Thinking
• Attention to Detail, Prioritization, Organizational Skills

This job posting is active and available.

• Support the ongoing maintenance and updates of the company’s corporate website and eShop : Collaborate with the marketing and web development teams to ensure the company’s digital platforms remain current, user-friendly, and visually appealing. This includes updating product listings, refreshing content, optimizing navigation, troubleshooting minor technical issues, and ensuring alignment with brand guidelines to enhance the online customer experience and drive conversions.
• Assist in the planning, organization, and execution of a sales-focused CRM system tailored to the Singapore market : Work closely with the sales and marketing teams to design and implement a Customer Relationship Management (CRM) system that supports lead generation, customer retention, and sales growth in Singapore. Responsibilities include gathering market-specific requirements, coordinating data input, segmenting customer profiles, tracking campaign performance, and providing insights to refine strategies, ultimately boosting engagement and revenue in the region.

E-COMMERCE ASSISTANT/DIGITAL MARKETING MANAGER

Mandarin Oriental, Singapore is looking for E-Commerce Assistant/Digital Marketing Manager to join our Marketing team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental, Singapore is a sanctuary of luxury and sophistication overlooking the iconic Marina Bay.

About the job

Based at the Mandarin Oriental, Singapore within the Sales & Marketing Department, E-Commerce Assistant/Digital Marketing Manager assist to elevate the hotel’s online presence and lead performance-driven digital marketing initiatives. The role reports the Director of Marketing and Communications to develop and execute digital marketing strategies to enhance the brand visibility online, and OTAs (online travel agents) to drive revenue.

The E-commerce Digital Marketing Manager manages all online content including the hotel’s website, online shop, digital ads as well as OTAs platforms. An important objective for this role is to drive direct bookings on the hotel website, OTAs and the online shop. The candidate needs to constantly monitor online trends and particularly competitors’ online activities and make recommendations to hotel management.

As E-Commerce Assistant/Digital Marketing Manager, you will be responsible for the following duties:

Digital Marketing:

· Proactively plan creative, compelling, and targeted digital communications activity and campaigns.

· Manage the creation and implementation of engaging content on the hotel’s website and, email campaigns and digital advertising.

· Develop and execute performance-based digital marketing campaigns, including paid search (SEM), paid social, programmatic display, retargeting, and affiliate marketing. Monitor campaign KPIs closely to optimize for cost efficiency and ROI.

· Monitor and analyse the performance of OTAs platform to improve the ranking and review ratings to optimise the performance.

· Plan and execute monthly EDM to drive traffic to the digital channels.

· Manage and grow the hotel’s online shop, developing creative promotions and ensuring smooth customer journeys from traffic acquisition to checkout and performance tracking.

· Oversee photo and video shoot to develop creative assets to be implemented on digital channels.

· Regularly analyse website, campaign, and channel performance using tools such as Google Analytics, Adobe Analytics, Meta Ads Manager, and OTA dashboards. Generate insights and actionable recommendations to improve performance.

Administration:

· Prepare monthly marketing reports related to digital marketing initiatives.

· Regular update on weekly marketing status report.

· Provide digital marketing services support for hotel’s key departments.

As an E-Commerce Assistant/Digital Marketing Manager, we expect from you:

· Minimum 3 - 5 years of experience in digital marketing role, preferably in travel, hospitality or e-commerce industry .

· Proficiency in digital marketing tools and platforms such as Google Analytics Adobe Analytics and social media management tools.

· Strong written and verbal communication skills, fluency in Chinese is preferred.

· Knowledgeable on OTAs platforms and Chinese social media channels is preferred.

· Ability to multitask, prioritise and meet tight deadlines in an agile environment.

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.

We’re Fans. Are you?

E-COMMERCE ASSISTANT/DIGITAL MARKETING MANAGER

Mandarin Oriental, Singapore is looking for E-Commerce Assistant/Digital Marketing Manager to join our Marketing team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental, Singapore is a sanctuary of luxury and sophistication overlooking the iconic Marina Bay.

About the job

Based at the Mandarin Oriental, Singapore within the Sales & Marketing Department, E-Commerce Assistant/Digital Marketing Manager assist to elevate the hotel’s online presence and lead performance-driven digital marketing initiatives. The role reports the Director of Marketing and Communications to develop and execute digital marketing strategies to enhance the brand visibility online, and OTAs (online travel agents) to drive revenue.

The E-commerce Digital Marketing Manager manages all online content including the hotel’s website, online shop, digital ads as well as OTAs platforms. An important objective for this role is to drive direct bookings on the hotel website, OTAs and the online shop. The candidate needs to constantly monitor online trends and particularly competitors’ online activities and make recommendations to hotel management.

As E-Commerce Assistant/Digital Marketing Manager, you will be responsible for the following duties:

Digital Marketing:

· Proactively plan creative, compelling, and targeted digital communications activity and campaigns.

· Manage the creation and implementation of engaging content on the hotel’s website and, email campaigns and digital advertising.

· Develop and execute performance-based digital marketing campaigns, including paid search (SEM), paid social, programmatic display, retargeting, and affiliate marketing. Monitor campaign KPIs closely to optimize for cost efficiency and ROI.

· Monitor and analyse the performance of OTAs platform to improve the ranking and review ratings to optimise the performance.

· Plan and execute monthly EDM to drive traffic to the digital channels.

· Manage and grow the hotel’s online shop, developing creative promotions and ensuring smooth customer journeys from traffic acquisition to checkout and performance tracking.

· Oversee photo and video shoot to develop creative assets to be implemented on digital channels.

· Regularly analyse website, campaign, and channel performance using tools such as Google Analytics, Adobe Analytics, Meta Ads Manager, and OTA dashboards. Generate insights and actionable recommendations to improve performance.

Administration:

· Prepare monthly marketing reports related to digital marketing initiatives.

· Regular update on weekly marketing status report.

· Provide digital marketing services support for hotel’s key departments.

As an E-Commerce Assistant/Digital Marketing Manager, we expect from you:

· Minimum 3 - 5 years of experience in digital marketing role, preferably in travel, hospitality or e-commerce industry .

· Proficiency in digital marketing tools and platforms such as Google Analytics Adobe Analytics and social media management tools.

· Strong written and verbal communication skills, fluency in Chinese is preferred.

· Knowledgeable on OTAs platforms and Chinese social media channels is preferred.

· Ability to multitask, prioritise and meet tight deadlines in an agile environment.

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.

We’re Fans. Are you?