878 E Commerce Businesses jobs in Singapore

Direct message the job poster from Shopee

About the Team:

The Projects (Engagement) team is a dynamic and results-driven unit within Regional Marketing, leading the content businesses – livestream and short video – for Shopee. Our mission is to strategically design, develop, and execute high-impact commercial programs that optimise demand generation, enhance supply, and achieve sustainable profitability across all our markets in Asia and Brazil.

Job Description:

• Commercial program design : Identify, design and build business levers to support the growth of Content Commerce, via demand generation, supply improvement, while balancing topline and profitability targets
• Business outcome forecasting : Model and forecast the corresponding uplift of the programs, present and justify with senior management on the priority of the projects
• Program and product rollout : Work with local counterparts to design and rollout content commerce improvement projects
• Product design : Work with product managers to design and prioritise features that can better serve the business needs
• Performance monitoring : Monitor the performance closely post implementation, and solve roadblocks along the way

Requirements:

• At least Bachelor’s Degree in any field
• Preferably possess 1-2 years of experience in a high-performing organisation or as a special project role
• Previous experience in B2C internet/e-commerce marketing or growth-stage startups is a plus
• Strong analytical skills, proficient with Excel and/or Google sheets
• Excellent written and verbal communication skills, proficient with senior stakeholder-facing presentation deck making
• Prior experience with product management is a plus
• Fluency in English and an additional Southeast Asian language (optional) to communicate with regional market stakeholders.
• Open to both experienced and fresh graduate candidates

Entry level

Full-time

Analyst and Consulting

Internet Marketplace Platforms and Business Consulting and Services

• 3+ years of hands-on experience in cross-border e-commerce operations
• 3+ years of team management experience
• Familiar with the end-to-end operational flow of at least two major platforms (e.g., Amazon, TikTok Shop, Shopee)

• In-depth understanding of platform algorithms and policies; proven track record in scaling best-selling products and driving sales growth
• Strong data analysis skills using Excel, BI tools, etc.
• Fluent in English (written & spoken); additional language skills are a plus
• Familiar with international logistics, payments, tax policies, and compliance (e.g., VAT, FDA certifications)

• Highly goal-oriented and result-driven; able to thrive in a fast-paced, high-pressure environment
• Strong leadership, communication, and problem-solving skills
• Sharp awareness of e-commerce trends; innovative and market-savvy mindset

Company description:

Far East Hospitality Holdings Pte Ltd (Far East Hospitality) is an international hospitality owner and operator with a diverse portfolio of 9 unique and complementary brands of hotels, serviced residences and apartment hotels, including Oasia, Quincy, Rendezvous, Village, Far East Collection, Adina Hotels, Vibe Hotels, Travelodge Hotels and TFE Hotels Collection. We own more than 10 hospitality assets and operate a combined portfolio of more than 16,500 rooms under management across 100 hotels and serviced residences in eight countries - Australia, Denmark, Germany, Hungary, Japan, Malaysia, New Zealand and Singapore - with more in our development pipeline.

Formed as a 70-30 joint venture in 2013 between Far East Orchard Limited (a listed company under Far East Organization) and The Straits Trading Company Limited, we in turn completed a 50-50 joint venture through our wholly-owned subsidiary Far East Hospitality Investments (Australia) Pte Ltd, with Australia's Toga Group to form Toga Far East Hotels (TFE Hotels).

Join a performance-driven team overseeing a portfolio of over 25 hotels and serviced residences across Singapore, Japan, and Malaysia. This role is pivotal in driving incremental revenue through online distribution channels, with a focus on strengthening Brand.com performance.

As Assistant Manager, E-commerce Distribution & Analysis, you will formulate and implement e-commerce strategies, evaluate new distribution opportunities, and manage relationships with online travel agents (OTAs).

You will work closely with Revenue Managers, Channel Managers, and Marketing & Analytics specialists to optimise online performance and uphold rate integrity. Analyze and report on hotel performance across OTAs and Brand.com platforms.

• Analyze and report on hotel performance across OTAs and Brand.com platforms.
• Identify channel-specific opportunities and challenges.
• Recommend distribution strategies to support revenue targets.
• Evaluate effectiveness of new e-commerce solutions and digital campaigns.
• Build and maintain strong relationships with OTAs and e-commerce solution providers.
• Monitor rate parity across all online platforms. Guide vendors to conduct test bookings to identify wholesale leakage.
• Document learnings and develop best-practice playbooks for internal adoption.
• Advise hotel teams on OTA extranet issues, content, and setup optimisation.
• Lead internal training sessions to share insights and ensure alignment on best practices.
• Undertake any other duties assigned by superiors diligently and professionally.

• 2 years of experience in E-commerce marketing, analysis, or hospitality revenue management.
• Strong analytical skills with attention to detail.
• Excellent communication and stakeholder management abilities.
• Results-oriented and adaptable in a fast-paced, dynamic environment.
• Knowledge of hospitality distribution systems, OTA extranets, channel managers, or rate monitoring tools is a strong advantage.

Join a performance-driven team overseeing a portfolio of over 25 hotels and serviced residences across Singapore, Japan, and Malaysia. This role is pivotal in driving incremental revenue through online distribution channels, with a focus on strengthening Brand.com performance.

As Assistant Manager, E-commerce Distribution & Analysis, you will formulate and implement e-commerce strategies, evaluate new distribution opportunities, and manage relationships with online travel agents (OTAs).

You will work closely with Revenue Managers, Channel Managers, and Marketing & Analytics specialists to optimise online performance and uphold rate integrity.Analyse and report on hotel performance across OTAs and Brand.com platforms.

• Analyse and report on hotel performance across OTAs and Brand.com platforms.
• Identify channel-specific opportunities and challenges.
• Recommend distribution strategies to support revenue targets.
• Evaluate effectiveness of new e-commerce solutions and digital campaigns.
• Build and maintain strong relationships with OTAs and e-commerce solution providers.
• Monitor rate parity across all online platforms. Guide vendors to conduct test bookings to identify wholesale leakage.
• Document learnings and develop best-practice playbooks for internal adoption.
• Advise hotel teams on OTA extranet issues, content, and setup optimisation.
• Lead internal training sessions to share insights and ensure alignment on best practices.
• Undertake any other duties assigned by superiors diligently and professionally.

• 2 years of experience in E-commerce marketing, analysis, or hospitality revenue management.
• Strong analytical skills with attention to detail.
• Excellent communication and stakeholder management abilities.
• Results-oriented and adaptable in a fast-paced, dynamic environment.
• Knowledge of hospitality distribution systems, OTA extranets, channel managers, or rate monitoring tools is a strong advantage.

• Manage and optimize sales through company websites, social media, and e-commerce platforms.
• Develop and execute online sales strategies to meet or exceed sales targets.

• Respond promptly to inquiries from customers regarding products, pricing, availability, and delivery options.
• Provide accurate and helpful information to assist customers in making informed purchase decisions.
• Monitor and respond to messages and inquiries on all online sales platforms.
• Address customer concerns, help, and maintain a high standard of customer service.

• Effectively engage with customers to provide product information, recommendations, and solutions.
• Actively promote and sell products, including spare parts and accessories.

• Guide customers through the online purchase process, including order placement, customization, and payment collection.
• Ensure a seamless and secure transaction experience for customers.

• Coordinate installation and delivery schedules with customers and relevant teams to ensure timely and efficient service.

• Prepare and issue sales invoices to customers accurately.
• Collect payments through various online payment methods, maintaining accurate records.

• Collaborate with the warehouse team to verify stock availability for customer orders.
• Ensure timely communication of stock status to customers.
• Update the stock availability on every platform.

• Collaborate with the sales team members, marketing, and management to develop sales strategies and tactics tailored to online channels.
• Participate in strategic planning sessions to achieve sales targets.

• Ensure exceptional customer service by promptly addressing inquiries, concerns, and requests from customers.
• Build and maintain positive customer relationships to encourage repeat business.

• Collaborate with marketing team to generate marketing materials, advertisements, promotions, and ideas that effectively support sales efforts and drive business growth.

• Maintain accurate records of customer interactions, contracts, agreements, invoices, and delivery orders.
• Ensure compliance with company policies and legal requirements.
• Maintain organized records by filing and archiving invoices and customer-related documents.

• Arrange courier or delivery services for online orders, ensuring timely and reliable deliveries to customers.
• Track shipment statuses and communicate delivery information to customers.

• Conducting a thorough assessment of the customer's requirements and preferences to ensure the quotation aligns with their specific needs.
• Accurately calculating costs, pricing, and discounts, and preparing well-documented quotations that clearly outline products or services, terms, and pricing details for presentation to customers.

• Encourage satisfied customers to leave positive reviews and address any negative feedback professionally and promptly on all online platforms.

• Performance Bonus
• Commission Scheme Available
• Staff Discount
• Medical Benefits
• Training Opportunities
• Career Advancement
• 1 year of relevant work experience required for this role

Job Title: Online Sales Manager

As an Online Sales Manager, you will be responsible for managing our e-commerce operations across various platforms. Your proactive approach and results-driven attitude will play a key role in driving our online sales.

• Oversee daily operations, ensuring timely order fulfillment, inventory management, customer inquiries, refunds, and website updates are carried out efficiently.
• Create, update, and optimize product listings across all platforms to enhance brand visibility and sales.
• Monitor stock levels, pricing, and performance analytics on each platform to make informed decisions.
• Develop and execute digital marketing campaigns to drive online sales, leveraging your knowledge of social media platforms.
• Configure and manage social media accounts to engage with customers and promote our brand.
• Prepare regular sales and performance reports to track progress and identify areas for improvement.
• Collaborate with developers to ensure seamless website maintenance and technical improvements.

• Prior experience with e-commerce marketplace platforms is highly preferred.
• Demonstrate a responsible, meticulous, and independent work ethic.

We operate a 5.5-day work week, with weekdays from 9:00 AM to 6:00 PM and Saturdays from 10:00 AM to 2:30 PM. We regret that only shortlisted candidates will be notified.

• Microsoft Office
• Microsoft Excel
• Social Media
• Listings
• Canva
• Inventory Control
• Digital Marketing
• Photoshop
• Website Maintenance
• Customer Service
• Google Analytics
• Pricing
• Able To Work Independently

This role requires a proactive and results-driven individual who can drive our online sales forward.

A sales-driven professional is sought after to spearhead online sales, deliver exceptional customer service, and drive business growth.

• Optimize sales through e-commerce platforms, social media, and company websites.
• Develop and execute strategies to meet or exceed sales targets.
• Respond promptly to customer inquiries regarding products, pricing, availability, and delivery options.
• Provide accurate information to assist customers in making informed purchase decisions.
• Monitor and respond to messages and inquiries on all online sales platforms.
• Address customer concerns and maintain a high standard of service.
• Actively promote and sell products, including spare parts and accessories.
• Guide customers through the online purchase process, including order placement, customization (if applicable), and payment collection.
• Ensure a seamless transaction experience for customers.

• Minimum one year of relevant work experience required.
• Excellent sales and customer service skills.
• Ability to manage multiple tasks and priorities.
• Strong communication and problem-solving skills.

• Performance-based Bonus
• Commission Scheme Available
• Staff Discount
• Medical Benefits
• Training Opportunities
• Career Advancement

1. We are looking for a dynamic and hands-on eCommerce Executive to manage our full e-commerce operations across various online marketplaces such as Shopee, Lazada, Tiktok, Amazon, own e-store , and more. You will be responsible for end-to-end execution—from product listing, digital marketing, campaign management, and new product development to final product launch . You will also play a key role in driving sales performance and executing the company’s e-commerce growth strategy .

2. This role is ideal for someone with strong operational capabilities , digital marketing know-how , and a genuine passion for e-commerce .

Key Responsible for the assigned sales target & budget and also to achieve profitability from the online business.

Product Listing & Marketplace Management

• Create, update, and optimize product listings across all e-commerce platforms (titles, descriptions, images, SEO, pricing).
• Ensure listings are accurate, competitive, and aligned with brand identity.
• Monitor stock levels, pricing, and performance analytics on each platform
• Handle inquiries, reviews and disputes on platforms.

Marketing Campaigns & Promotions

• Plan and execute online campaigns (e.g., 9.9, 11.11, Black Friday, payday sales) across platforms.
• Work with in house/external graphic designers and advertising agencies to develop banners, product visuals, and digital assets.
• Utilize platform tools (e.g., Lazada Sponsored Solutions, Shopee Ads, Facebook Ads) to drive traffic and conversions.

New Product Development & Launches

• Work closely with product development to develop new creative ideas and concepts for the new online product campaigns, aligned with company branding and marketing strategies.
• Conduct competitor analysis and market research to identify gaps and trends. Oversee go-to-market strategy, including pricing, positioning, listing, and soft/hard launches.)

Sales & Performance Management

• Monitor and report on marketplace KPIs (traffic, conversion rate, CTR, revenue, returns).
• Forecast and plan for online demand and promotions. Work with finance/ops teams to reconcile sales, returns, payments, and platform fees.

E-Commerce Strategy & Execution

• Implement the company’s e-commerce strategy to increase brand presence, customer engagement, and sales.
• Recommend and test new growth channels (e.g., TikTok Shop, Live Commerce, Social Selling).
• Stay current with platform algorithm changes, e-commerce trends, and customer behavior.

Job Requirements

A. Qualification/ Education Requirements:

A1. Diploma/Degree in E-commerce, Business, Marketing, Communications, or related field.

A2. Strong understanding of marketing principles, digital marketing, and market research techniques.

B. Work Experience Requirements:

B1. At least 1 -2 Years of hands-on experience in e-commerce operations (preferably with multiple platforms).

B2. Proven ability to manage end-to-end product lifecycle on platforms like Shopee, Lazada, Amazon, Shopify, and TikTok Shop .

C. Key Competencies/ Crucial Behavioural Requirements:

C1. Sales oriented to achieve sales target & budget. Ever hungry for business.

C2. Passion for e-commerce, tech trends, and digital innovation.

C3. Responsible, detail-oriented, self-starter, and able to work under tight deadlines.

C4 Familiarity with Shopify, WooCommerce, or other custom store backends is advantageous.

C5. Strong time management, multitasking skills, and attention to detail.
C6. Self-motivated, resourceful, and able to work independently.

C7. Required Language: Mandarin & English, fluent in spoken and written.

D. Other Requirements (if any):

D1. Proficiency in tools like Excel/Google Sheets , Photoshop/Canva , and e-commerce back-end dashboards.

D2. Solid understanding of e-commerce analytics, marketplace algorithms, and campaign performance.

D3. Experience with live-streaming campaigns, affiliate marketing, or CRM tools (e.g., Klaviyo, Mailchimp) is a plus.

D4. Basic HTML, SEO, or marketplace API understanding is a bonus.

D5. Strong communication skills & a team person.

We are seeking a highly skilled Conversion Rate Optimization Specialist to drive online sales and growth for our brand. As a specialist in this field, you will be responsible for analyzing user behavior across various platforms and tools, including Shopify, Google Analytics 4, and Hotjar. Your primary goal will be to identify friction points and optimize the entire online sales funnel to turn clicks into conversions and visitors into loyal customers.

• Analyze user behavior data to identify areas of improvement
• Plan, execute, and report on A/B tests for product pages, landing pages, checkout, and upsell flows
• Optimize mobile and desktop experiences for higher conversion rates and average order value
• Apply CRO best practices and data-driven decisions to improve overall site UX
• Create weekly CRO reports with key findings and recommendations
• Collaborate closely with the Marketing team to align with business objectives

• At least 2 years of hands-on experience in CRO (Shopify or DTC brands preferred)
• Proven track record of improving conversion rates and average order value
• Strong understanding of tools: Google Analytics 4, Hotjar, Shopify analytics, and A/B testing platforms
• Familiarity with UX/UI principles and mobile-first design
• Data-driven approach with a strong focus on detail and testing
• Basic knowledge of HTML/CSS is beneficial
• Excellent communication and project management skills

• Competitive salary based on experience
• A dynamic, fast-paced work environment with a purpose-driven team
• High ownership and impact across brand growth and development
• The opportunity to innovate and test new ideas freely
• Employee benefits and perks, including discounts and early access to new launches