70 Domestic Assistant jobs in Singapore

Job Title: Customer Support Specialist

We are seeking a skilled and customer-focused individual to join our team as a Customer Support Specialist. The ideal candidate will possess excellent communication skills, be able to work independently, and have a strong understanding of domestic helper processes.

This role involves providing top-notch support to employers and candidates, ensuring seamless transactions, and maintaining accurate records. If you're a detail-oriented and organized professional with a passion for delivering exceptional customer experiences, we want to hear from you!

• Provide clear and accurate information about our services to walk-in customers
• Match employers with suitable domestic helpers based on household needs and preferences
• Conduct interviews and assist in shortlisting both local and overseas candidates
• Manage documentation and processing for helper deployment
• Coordinate with suppliers and training centres when needed
• Respond to employer inquiries and offer prompt after-sales support
• Maintain accurate records of helper biodata, client profiles, and processing statuses
• Arrange medical check-ups, interviews, flight bookings, and onboarding schedules
• Perform general administrative duties and support other tasks as assigned

• Minimum 1–2 years of experience in a maid agency or similar environment
• Familiarity with MOM regulations and domestic helper processes preferred
• Strong interpersonal and communication skills with a customer-first approach
• Ability to stay composed, organised, and efficient under pressure
• Self-motivated, responsible, and capable of working independently and in a small team

• Structured work schedule with one weekday off
• Competitive commission scheme
• Opportunity to work with a dynamic team and develop your skills
• **Training provided for the right candidate**

Job Description & Requirements

Job responsibilities

• Independent worker and able to handle difficult cleaners
• Ensure all timesheet for all commercial sites are filled
• Ensure all site SOP are met accordingly to client's requirement
• Planning, executing and implementing new SOP to ensure cleaners are following
• Draft out timetable and duties for individual site cleaner to adhere
• Ensure smooth operations flow across all sites
• Site visit meeting with customer bi-annually to ensure customer satisfaction and gather client's feedback
• Ensure all stocks for the necessities are replenished at all time
• Maintain good relationships with clients
• To adhere to any adhoc jobs required by the company

The Cleaning Services Manager role includes the following tasks:-

Communicating with the upper management to develop strategic operations goals.

Be responsible for ensuring that the standards of cleanliness are met.-Managing and arranging the cleaners' work, reviewing work schedules.

Assign tasks, inspect work to ensure it's up to standard, and provide training on how to handle customers' requests best.

Monitoring the operational performance of both internal and external service providers.

Providing a workplace setting that is conducive to productive work.-Monitoring occupant satisfaction.

Ensuring all staff are aware of the Health and Safety policies and procedures.

Requirement:

Must need Class 3 licesnce

Experience 10 to 15 years in same field.

Cleaning managers are responsible for managing a cleaning team assigned to buildings, hospitals, sites, and other facilities.

They are responsible for the overall management of all cleaning functions in the venue to ensure a clean, safe, and orderly experience for guests, customers, and workers.

They work within office buildings or on construction sites. They may be employed in hotels, companies, and manufacturing firms; clubs, banks, and cleaning companies, etc.

The cleaning manager job description primarily entails ensuring the facility is cleaned correctly and according to the client's instructions or standards.

It also involves carrying out regular inspection on the facility to determine any unusual or recurring work that needs to be done, such as periodically stripping floor wax, cleaning overhead light fixtures or shampooing carpets, and maintain a checklist of everyday cleaning tasks.

Cleaning managers allocate chores to workers and inspect work afterwards to ensure it is performed to meet standards.

They also listen to clients complaints, investigate, and correct any anomalies to reassure clients of the company's commitment to excellence and customer satisfaction.

They conduct interviews, make selection, train, supervise, guide, and discipline cleaning service staff to guarantee maximum customer satisfaction.

The cleaning manager work description also involves setting up meetings and communicating relevant information to the staff.

It also entails directing and scheduling staff in their work assignments.

Cleaning managers carry out pre-event inspections of all assigned areas before official opening to ensure cleanliness of areas.

They also make arrangement for the repair of bad equipment and make a replacement for ones.

They maintain enough supplies and inventory of cleaning products by making reorders when necessary.

About the Role:

This is an exciting opportunity to work as a Cleaning Services Professional in our dynamic team. The successful candidate will be responsible for delivering exceptional cleaning services to our facilities, ensuring a high level of hygiene and cleanliness at all times.

Key Responsibilities:

• Maintaining a clean and tidy environment by sweeping, mopping, and emptying rubbish bins;
• Restocking cleaning supplies as needed;
• Participating in deep cleaning exercises to maintain the highest standards;
• Collaborating with colleagues to ensure seamless service delivery;
• Reporting any maintenance or repair issues to the relevant authorities.

Skill Requirements:

• Familiarity with cleaning procedures and protocols;
• Ability to work independently with minimal supervision;
• Physical fitness to perform tasks that require standing, walking, and lifting;
• Excellent communication skills to interact with colleagues and management;
• Adaptability to changing priorities and deadlines.

Benefits:

• Ongoing training and development opportunities;
• A supportive and inclusive work environment;
• A competitive salary and benefits package;
• The chance to make a real difference in people's lives.

Tell Us About Your Skills:

• Cleaning
• Toilet Cleaning
• Cabin Cleaning
• Energetic Team Player
• Waste Disposal
• Physically Fit
• Deep Clean
• Clearing
• Mopping Floor
• Able To Work Independently

We are seeking a skilled Housekeeping Assistant to join our team. As a key member of the housekeeping department, you will be responsible for maintaining the highest standards of cleanliness and organization in our facilities.

• Clean and maintain all areas of the facility, including rooms, hallways, and common areas.
• Dust, vacuum, and mop floors as needed.
• Clean and polish furniture, fixtures, and equipment.
• Ensure that all cleaning supplies and equipment are stored properly and maintained in good working order.
• Report any maintenance or repair issues to management immediately.
• Maintain confidentiality and handle sensitive information with discretion.

• 1-2 years of experience in housekeeping or a related field.
• High school diploma or equivalent required.
• Excellent communication and interpersonal skills.
• Ability to lift up to 50 pounds and stand for long periods of time.

• A competitive salary and benefits package.
• The opportunity to work with a dynamic and growing company.
• A positive and supportive work environment.

Please note that this is a full-time position, and employees are expected to work a minimum of 40 hours per week. We offer a generous paid time off policy and a comprehensive benefits package.

• Managing and motivating a team of cleaning staff
• Conduct stock management of consumables and spares
• Ensure employees are properly trained and equipped to perform their role
• Deploy and train staff on the use of latest cleaning technology while providing instructions and supervision where necessary
• Certify that equipment is safe to use and in good working condition
• Oversee all escalations and performance management developments
• Supervise performance of cleaning team
• Conduct safety briefings and toolbox talks
• Collaborate with clients to ensure there are no problems on site
• Keep close interaction, communication, and coordination with the Front Office and other departments
• Support in maintaining a highly trained and motivated staff that constantly strives for excellence in cleanliness and service
• Proficiently clean clients' homes to meet both company and client standards

A Clean and Safe Working Environment Awaits You

• This role is responsible for maintaining the cleanliness and organization of our office spaces.

Key Responsibilities

• Clean workspaces, offices, meeting rooms, common areas, hallways, and restrooms to ensure a safe and healthy environment for everyone.
• Sweep, mop, and buff floors as needed to maintain their appearance and extend their lifespan.
• Vacuum carpeted areas and upholstered furniture to remove dirt, dust, and allergens.
• Dust and polish desks, tables, and other surfaces to keep them looking their best.
• Restock restrooms with necessary supplies, such as toilet paper, soap, and paper towels.
• Empty and dispose of trash from bins throughout the office in a timely and efficient manner.
• Clean windows, glass panels, and doors as required to ensure they are free of dirt, grime, and streaks.
• Maintain and follow the assigned cleaning schedule to ensure all areas of the office are cleaned regularly.
• Report any maintenance issues or repair needs to management promptly so they can be addressed.
• Perform additional duties as assigned by the supervisor or Head of Department.

Qualifications and Skills

• Prior cleaning experience is preferred, but not required. We provide on-the-job training for the right candidate.
• The ability to work independently and responsibly is essential for this role.
• A commitment to an annual contract is expected from successful candidates.

Benefits

• A competitive hourly rate.
• The opportunity to work in a dynamic and fast-paced environment.
• A chance to make a real difference in the health and safety of our office community.

Other Information

• Work Schedule: 5-day work week.
• Physically demanding role requiring the ability to lift, bend, and stand for extended periods.

The role of the Hotel Sanitation Professional is to guarantee that all areas of the hotel are immaculate, secure and safe. This includes performing a wide range of housekeeping functions such as cleaning rooms, public spaces, delivering guest requests and stocking carts.

• Ensure a safe working environment by adhering to company policies and procedures.
• Maintain confidentiality and uphold quality standards.
• Provide exceptional customer service by welcoming and acknowledging guests, anticipating and addressing their needs, and acting on guest preferences whenever possible.
• Communicate effectively with guests and colleagues using clear and professional language.
• Perform physical tasks such as moving, lifting, carrying, pushing, pulling and placing objects weighing less than or equal to 50 pounds without assistance.

• Professional Certificate/NiTEC
• 1 year of relevant working experience in handling Hotel Housekeeping & Laundry Operations
• Rotating shift work basis, including weekends commitment
• Passionate in hospitality industry
• Great customer service and interpersonal skills
• Great teamwork
• Able to start work within short notice

This is an excellent opportunity for individuals who are passionate about providing exceptional customer service and ensuring a high level of cleanliness and safety in a hotel environment.

We are seeking a highly skilled and detail-oriented individual to fill the role of Cleaning Services Specialist . The successful candidate will be responsible for maintaining a clean and sanitary environment in our kitchen.

• Clean food waste from crockery (plates, bowls, spoons, etc.)
• Operate the dishwasher to ensure all crockery is thoroughly cleaned
• Perform other tasks as required to maintain a smooth operation

• Able to work independently with minimal supervision
• Familiarity with water handling and food safety procedures
• Excellent communication skills to effectively interact with colleagues
• Physical fitness to perform duties comfortably

This is an excellent opportunity for someone looking to develop their skills and contribute to a dynamic team. If you have a passion for cleaning and a keen eye for detail, we encourage you to apply for this position.

We offer a supportive and inclusive work environment that fosters growth and development. Our team members enjoy a range of benefits and opportunities to advance their careers.