148 Documentation jobs in Singapore

Direct message the job poster from DVI Solutions Asia

Since 2002, DVI Solutions has been a leading provider of audio-visual setups to help our clients communicate and collaborate better--whether it's with colleagues across the office, or partners on the other side of the world. We have presence in Japan, Singapore, Thailand, Shanghai, Hong Kong, Philippines, Malaysia and Indonesia. Our satisfied clients include corporations, government agencies, schools, retail stores, hotels and many more across Asia.

Position Overview:

DVI Solutions is seeking a detail-oriented AV Technical Documentation & Knowledge Base Specialist to create, maintain, and organize our technical knowledge base for AV solutions. This role combines technical expertise with clear communication to produce high-quality documentation, diagrams, and learning resources supporting engineers, pre-sales teams, and clients.

You will transform complex AV concepts into easy-to-understand guides, system diagrams, and troubleshooting resources for internal and external audiences.

Key Responsibilities:

• Develop detailed, user-friendly knowledge base articles on AV concepts, products, and integrations, including both basic and advanced topics (e.g., “What is a DSP?” and “AV over IP basics”).
• Produce configuration and setup guides for key AV brands such as Crestron, Biamp, Q-SYS, and Shure.
• Create technical diagrams, including single-line diagrams, signal flow charts, and rack layouts, while maintaining standardized templates.
• Establish and maintain style guides; organize knowledge base content by categories like concepts, product guides, troubleshooting, and best practices.
• Collaborate with engineers, project managers, and pre-sales staff to capture technical details; conduct interviews and site visits as needed.
• Manage and update articles in platforms such as Confluence, SharePoint, or Zendesk to keep documentation current.

Skills and Qualifications:

Required:

• 3+ years in technical writing, documentation, or AV engineering roles.
• Strong knowledge of AV systems (DSPs, control systems, AV over IP).
• Proficiency in diagramming tools such as Microsoft Visio, AutoCAD, or Lucidchart.
• Excellent English communication skills and strong organizational ability.

Preferred:

• Experience with Crestron, Biamp, Q-SYS, Extron, AMX, or similar systems.
• Familiarity with knowledge base platforms (Confluence, SharePoint, Zendesk Guide).
• Background in AV integration, support, or pre-sales.

Key Skills:

• Ability to explain complex technical concepts clearly and concisely.
• Strong skills in creating technical diagrams and visuals.
• Knowledge of AV installation, configuration, and troubleshooting best practices.
• Understanding of structured documentation processes.
• Knowledge Base Article: “Understanding DSPs in Modern AV Systems.”
• Guide: “Configuring Biamp Tesira for Conference Rooms.”

DVI Solutions is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  IT Services and IT Consulting

Referrals increase your chances of interviewing at DVI Solutions Asia by 2x

Get notified about new Technical Documentation Specialist jobs in Singapore, Singapore .

AV Technical and Documentation Specialist

Science Content Writer (2-year renewable contract)

Documentation Specialist (Structured Products) – Japanese Speaking

Global Services Credit Product Delivery Asia Pacific - Credit Documentation Process Improvement Associate

IT Service Management Engineer, Assistant VP/ Manager

Credit Documentation Process Improvement Manager - Vice President

Content Writer Intern - Seller Education (Fall 2025)

Structured Products Legal Documentation Specialist - Chinese / Japanese speaking

ServiceNow Senior Developer (App Engine Specialist)

Korean Web3 Content Freelance Writer & Translator

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Direct message the job poster from DVI Solutions Asia
Since 2002, DVI Solutions has been a leading provider of audio-visual setups to help our clients communicate and collaborate better--whether it's with colleagues across the office, or partners on the other side of the world. We have presence in Japan, Singapore, Thailand, Shanghai, Hong Kong, Philippines, Malaysia and Indonesia. Our satisfied clients include corporations, government agencies, schools, retail stores, hotels and many more across Asia.
Position Overview:
DVI Solutions is seeking a detail-oriented
AV Technical Documentation & Knowledge Base Specialist
to create, maintain, and organize our technical knowledge base for AV solutions. This role combines technical expertise with clear communication to produce high-quality documentation, diagrams, and learning resources supporting engineers, pre-sales teams, and clients.
You will transform complex AV concepts into easy-to-understand guides, system diagrams, and troubleshooting resources for internal and external audiences.
Key Responsibilities:
Develop detailed, user-friendly knowledge base articles on AV concepts, products, and integrations, including both basic and advanced topics (e.g., “What is a DSP?” and “AV over IP basics”).
Produce configuration and setup guides for key AV brands such as Crestron, Biamp, Q-SYS, and Shure.
Create technical diagrams, including single-line diagrams, signal flow charts, and rack layouts, while maintaining standardized templates.
Establish and maintain style guides; organize knowledge base content by categories like concepts, product guides, troubleshooting, and best practices.
Collaborate with engineers, project managers, and pre-sales staff to capture technical details; conduct interviews and site visits as needed.
Manage and update articles in platforms such as Confluence, SharePoint, or Zendesk to keep documentation current.
Skills and Qualifications:
Required:
3+ years in technical writing, documentation, or AV engineering roles.
Strong knowledge of AV systems (DSPs, control systems, AV over IP).
Proficiency in diagramming tools such as Microsoft Visio, AutoCAD, or Lucidchart.
Excellent English communication skills and strong organizational ability.
Preferred:
Experience with Crestron, Biamp, Q-SYS, Extron, AMX, or similar systems.
Familiarity with knowledge base platforms (Confluence, SharePoint, Zendesk Guide).
Background in AV integration, support, or pre-sales.
Key Skills:
Ability to explain complex technical concepts clearly and concisely.
Strong skills in creating technical diagrams and visuals.
Knowledge of AV installation, configuration, and troubleshooting best practices.
Understanding of structured documentation processes.
Knowledge Base Article: “Understanding DSPs in Modern AV Systems.”
Guide: “Configuring Biamp Tesira for Conference Rooms.”
DVI Solutions is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status.
Seniority level
Seniority level Not Applicable
Employment type
Employment type Full-time
Job function
Job function Information Technology
Industries IT Services and IT Consulting
Referrals increase your chances of interviewing at DVI Solutions Asia by 2x
Get notified about new Technical Documentation Specialist jobs in
Singapore, Singapore .
AV Technical and Documentation Specialist
Science Content Writer (2-year renewable contract)
Documentation Specialist (Structured Products) – Japanese Speaking
Global Services Credit Product Delivery Asia Pacific - Credit Documentation Process Improvement Associate
IT Service Management Engineer, Assistant VP/ Manager
Credit Documentation Process Improvement Manager - Vice President
Content Writer Intern - Seller Education (Fall 2025)
Structured Products Legal Documentation Specialist - Chinese / Japanese speaking
ServiceNow Senior Developer (App Engine Specialist)
Korean Web3 Content Freelance Writer & Translator
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr

Job Description

• Develop operating, maintenance and troubleshooting instructions for customised integration systems.

Job Requirements

• Diploma in Mechatronics, Electronics or Electrical Engineering

• 3+ years of relevant industry experience

• Computer literate with Microsoft Word and Excel

• Attention to detail

• Excellent communication skills

• Open to Singaporeans only

Working Hours

The working hours are as follows:

Mondays to Thursdays: 8.30am to 6.00pm

Fridays: 8.30am to 5.30pm

Lunch: 1 hour

Job Description

• Develop operating, maintenance and troubleshooting instructions for customised integration systems.

Job Requirements

• Diploma in Mechatronics, Electronics or Electrical Engineering

• 3+ years of relevant industry experience

• Computer literate with Microsoft Word and Excel

• Attention to detail

• Excellent communication skills

• Open to Singaporeans only

Working Hours

The working hours are as follows:

Mondays to Thursdays: 8.30am to 6.00pm

Fridays: 8.30am to 5.30pm

Lunch: 1 hour

Job Description
• Develop operating, maintenance and troubleshooting instructions for customised integration systems.
Job Requirements

• Diploma in Mechatronics, Electronics or Electrical Engineering
• 3+ years of relevant industry experience
• Computer literate with Microsoft Word and Excel
• Attention to detail
• Excellent communication skills
• Open to Singaporeans only

Working Hours
The working hours are as follows:
Mondays to Thursdays: 8.30am to 6.00pm
Fridays: 8.30am to 5.30pm
Lunch: 1 hour
#J-18808-Ljbffr

Job Description

• Develop operating, maintenance and troubleshooting instructions for customised integration systems.

Job Requirements

• Diploma in Mechatronics, Electronics or Electrical Engineering

• 3+ years of relevant industry experience

• Computer literate with Microsoft Word and Excel

• Attention to detail

• Excellent communication skills

• Open to Singaporeans only

Working Hours

The working hours are as follows:

Mondays to Thursdays: 8.30am to 6.00pm

Fridays: 8.30am to 5.30pm

Lunch: 1 hour

3 days ago Be among the first 25 applicants

Company Summary: Since 2002, DVI Solutions has been a leading provider of audio-visual setups to help our clients communicate and collaborate better, whether it's with colleagues across the office or partners worldwide. We have presence in Japan, Singapore, Thailand, Shanghai, Hong Kong, Philippines, Malaysia, and Indonesia. Our satisfied clients include corporations, government agencies, schools, retail stores, hotels, and many more across Asia.

Position Overview: DVI Solutions is seeking a detail-oriented AV Technical Documentation & Knowledge Base Specialist to create, maintain, and organize our technical knowledge base for AV solutions. This role combines technical expertise with clear communication to produce high-quality documentation, diagrams, and learning resources supporting engineers, pre-sales teams, and clients. You will transform complex AV concepts into easy-to-understand guides, system diagrams, and troubleshooting resources for internal and external audiences.

Key Responsibilities:

• Develop detailed, user-friendly knowledge base articles on AV concepts, products, and integrations, including both basic and advanced topics (e.g., "What is a DSP?" and "AV over IP basics")
• Produce configuration and setup guides for key AV brands such as Crestron, Biamp, Q-SYS, and Shure
• Create technical diagrams, including single-line diagrams, signal flow charts, and rack layouts, while maintaining standardized templates
• Establish and maintain style guides; organize knowledge base content by categories like concepts, product guides, troubleshooting, and best practices
• Collaborate with engineers, project managers, and pre-sales staff to capture technical details; conduct interviews and site visits as needed
• Manage and update articles in platforms such as Confluence, SharePoint, or Zendesk to keep documentation current

Requirements:

Skills and Qualifications:

Required:

• 3+ years in technical writing, documentation, or AV engineering roles
• Strong knowledge of AV systems (DSPs, control systems, AV over IP)
• Proficiency in diagramming tools such as Microsoft Visio, AutoCAD, or Lucidchart
• Excellent English communication skills and strong organizational ability

Preferred:

• Experience with Crestron, Biamp, Q-SYS, Extron, AMX, or similar systems
• Familiarity with knowledge base platforms (Confluence, SharePoint, Zendesk Guide)
• Background in AV integration, support, or pre-sales

Key Skills:

• Ability to explain complex technical concepts clearly and concisely
• Strong skills in creating technical diagrams and visuals
• Knowledge of AV installation, configuration, and troubleshooting best practices
• Understanding of structured documentation processes

Sample Deliverables:

• Knowledge Base Article: "Understanding DSPs in Modern AV Systems"
• Guide: "Configuring Biamp Tesira for Conference Rooms"
• Single-Line Diagram: "Hybrid Meeting Room AV Design"
• Troubleshooting Flowchart: "No Audio in VC Room - Quick Fix Guide"
• SOP: "Crestron Control Processor Deployment"

DVI Solutions is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status.

• Mid-Senior level

• Full-time

• Other

• IT Services and IT Consulting

CompanySummary:

Since2002,DVISolutionshasbeenaleadingproviderofaudio-visualsetupstohelpourclientscommunicateandcollaboratebetter--whetherit'swithcolleaguesacrosstheoffice,orpartnersontheothersideoftheworld.WehavepresenceinJapan,Singapore,Thailand,Shanghai,HongKong,Philippines,MalaysiaandIndonesia.Oursatisfiedclientsincludecorporations,governmentagencies,schools,retailstores,hotelsandmanymoreacrossAsia.

PositionOverview:

DVISolutionsisseekingadetail-orientedAVTechnicalDocumentation&KnowledgeBaseSpecialist tocreate,maintain,andorganizeourtechnicalknowledgebaseforAVsolutions.Thisrolecombinestechnicalexpertisewithclearcommunicationtoproducehigh-qualitydocumentation,diagrams,andlearningresourcessupportingengineers,pre-salesteams,andclients.

YouwilltransformcomplexAVconceptsintoeasy-to-understandguides,systemdiagrams,andtroubleshootingresourcesforinternalandexternalaudiences.

KeyResponsibilities:

• Developdetailed,user-friendlyknowledgebasearticlesonAVconcepts,products,andintegrations,includingbothbasicandadvancedtopics(e.g.,“WhatisaDSP?”and“AVoverIPbasics”).
• ProduceconfigurationandsetupguidesforkeyAVbrandssuchasCrestron,Biamp,Q-SYS,andShure.
• Createtechnicaldiagrams,includingsingle-linediagrams,signalflowcharts,andracklayouts,whilemaintainingstandardizedtemplates.
• Establishandmaintainstyleguides;organizeknowledgebasecontentbycategorieslikeconcepts,productguides,troubleshooting,andbestpractices.
• Collaboratewithengineers,projectmanagers,andpre-salesstafftocapturetechnicaldetails;conductinterviewsandsitevisitsasneeded.
• ManageandupdatearticlesinplatformssuchasConfluence,SharePoint,orZendesktokeepdocumentationcurrent.

SkillsandQualifications:

Required:

• 3+yearsintechnicalwriting,documentation,orAVengineeringroles.
• StrongknowledgeofAVsystems(DSPs,controlsystems,AVoverIP).
• ProficiencyindiagrammingtoolssuchasMicrosoftVisio,AutoCAD,orLucidchart.
• ExcellentEnglishcommunicationskillsandstrongorganizationalability.

Preferred:

• ExperiencewithCrestron,Biamp,Q-SYS,Extron,AMX,orsimilarsystems.
• Familiaritywithknowledgebaseplatforms(Confluence,SharePoint,ZendeskGuide).
• BackgroundinAVintegration,support,orpre-sales.

KeySkills:

• Abilitytoexplaincomplextechnicalconceptsclearlyandconcisely.
• Strongskillsincreatingtechnicaldiagramsandvisuals.
• KnowledgeofAVinstallation,configuration,andtroubleshootingbestpractices.
• Understandingofstructureddocumentationprocesses.

SampleDeliverables:

• KnowledgeBaseArticle:“UnderstandingDSPsinModernAVSystems.”
• Guide:“ConfiguringBiampTesiraforConferenceRooms.”
• Single-LineDiagram:“HybridMeetingRoomAVDesign.”
• TroubleshootingFlowchart:“NoAudioinVCRoom–QuickFixGuide.”
• SOP:“CrestronControlProcessorDeployment.”

DVISolutionsisanEqualOpportunityEmployer.Qualifiedapplicantsareconsideredforemploymentwithoutregardtoage,race,color,religion,sex,nationalorigin,sexualorientation,disability,orveteranstatus.

AV Technical and Documentation Specialist

3 days ago Be among the first 25 applicants

Company Summary: Since 2002, DVI Solutions has been a leading provider of audio-visual setups to help our clients communicate and collaborate better, whether it's with colleagues across the office or partners worldwide. We have presence in Japan, Singapore, Thailand, Shanghai, Hong Kong, Philippines, Malaysia, and Indonesia. Our satisfied clients include corporations, government agencies, schools, retail stores, hotels, and many more across Asia.

Position Overview: DVI Solutions is seeking a detail-oriented AV Technical Documentation & Knowledge Base Specialist to create, maintain, and organize our technical knowledge base for AV solutions. This role combines technical expertise with clear communication to produce high-quality documentation, diagrams, and learning resources supporting engineers, pre-sales teams, and clients. You will transform complex AV concepts into easy-to-understand guides, system diagrams, and troubleshooting resources for internal and external audiences.

Key Responsibilities:

• Develop detailed, user-friendly knowledge base articles on AV concepts, products, and integrations, including both basic and advanced topics (e.g., "What is a DSP?" and "AV over IP basics")
• Produce configuration and setup guides for key AV brands such as Crestron, Biamp, Q-SYS, and Shure
• Create technical diagrams, including single-line diagrams, signal flow charts, and rack layouts, while maintaining standardized templates
• Establish and maintain style guides; organize knowledge base content by categories like concepts, product guides, troubleshooting, and best practices
• Collaborate with engineers, project managers, and pre-sales staff to capture technical details; conduct interviews and site visits as needed
• Manage and update articles in platforms such as Confluence, SharePoint, or Zendesk to keep documentation current

Requirements:

Skills and Qualifications:

Required:

• 3+ years in technical writing, documentation, or AV engineering roles
• Strong knowledge of AV systems (DSPs, control systems, AV over IP)
• Proficiency in diagramming tools such as Microsoft Visio, AutoCAD, or Lucidchart
• Excellent English communication skills and strong organizational ability

Preferred:

• Experience with Crestron, Biamp, Q-SYS, Extron, AMX, or similar systems
• Familiarity with knowledge base platforms (Confluence, SharePoint, Zendesk Guide)
• Background in AV integration, support, or pre-sales

Key Skills:

• Ability to explain complex technical concepts clearly and concisely
• Strong skills in creating technical diagrams and visuals
• Knowledge of AV installation, configuration, and troubleshooting best practices
• Understanding of structured documentation processes

Sample Deliverables:

• Knowledge Base Article: "Understanding DSPs in Modern AV Systems"
• Guide: "Configuring Biamp Tesira for Conference Rooms"
• Single-Line Diagram: "Hybrid Meeting Room AV Design"
• Troubleshooting Flowchart: "No Audio in VC Room - Quick Fix Guide"
• SOP: "Crestron Control Processor Deployment"

DVI Solutions is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Other

Industries

• IT Services and IT Consulting