40 Dms Consultant jobs in Singapore
Content Management Specialist
Posted today
Job Viewed
Job Description
Overview
Join our best-in-class high performance Integrated Biologics team at our Tuas site in Singapore to gain exposure to cutting-edge biotechnology and innovation, and grow your career in manufacturing therapeutic proteins under cGMP conditions. This is a 15 months fixed term contract position in our Singapore Tuas site.
Role
The P2P Content Enablement Specialist acts as a support team member within a strategic environment collaborating closely with Lonza’s Sourcing (Category Manager & Strat. Buyer), Supply Chain (Op. Buyer) and Order Management (Op. Buyers) teams. It ensures compliant and pro-active execution of Content Management Processes and supports Procurement Content Advisory Manager to identify continuous improvement opportunities in Lonza’s Ariba and SAP ERP system. The P2P Content Enablement Specialist is part of a global network of peers and demonstrates a customer service focused, team player mindset with the ability to adapt quickly in a fast-changing environment.
What you will do
Provide Process and buying channel experience
Support process to build and design content in regards to different buying channels used in SAP ERP and/or SAP Ariba
Run analytics to build content for different buying channels in collaboration with Content workstream lead, Category Managers and/or strategic buyers
Act as a link to Sourcing & Category Management, Supplier and P2P Enablement Team
Establish content (system based contracts, catalogs, smart forms, guided buying & intranet) in collaboration with Content Workstream Lead, Category Manager and Strategic Buyers
Ensure operationalization of contracts/ catalogs and smart-forms through content management
Collaborate with Content Advisor/Managers and P2P Enablement Team to ensure correct content creation and maintenance
Manage and support supplier onboarding, support and maintain standards for content exchange between Lonza and suppliers
Any other duties as assigned by your Supervisor/Manager
What we are looking for
Over 5+ years of project management experience
Customer Service mindset and ability to manage several priorities simultaneously
Positive attitude with a willingness to learn new skill sets
Enjoy working with data, IT systems & new technologies
Hands on experience of handling detailed information & data and transcribing this information & data into SAP ERP and/or SAP Ariba
Experience in P2P Process and Content Management
Experience in SAP ERP (MM Module) and SAP Ariba Guided Buying Set up
Hands on experience of using Microsoft Office (in particular MS Excel)
Working knowledge of general business practices
Broad and deep Source-to-Pay process knowledge with detailed knowledge in Requisition-to-Pay
Very good knowledge about buying channels
Good contract/ outline agreement expertise
Good stakeholder management
Project management skills
Proven supplier management skills
Support driving change and compliance
Solid background and expertise in Procurement processes and methodologies
Very good skills in content management system & tools configuration
Strong technical skills and proven ability to learn new systems and database schemas
What you will get
An agile career and dynamic working culture
An inclusive and ethical workplace
Compensation programs that recognize high performance
Daily company bus from the MRT location near your home to and from the Tuas site
Fully paid medical insurance
Our full list of global benefits can be found here:
Ready to shape the future of life sciences? Apply now.
Be careful - Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad.
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Content Management Specialist
Posted today
Job Viewed
Job Description
At Lonza, our people are our greatest strength. Spread across 30+ sites and five continents, our globally connected teams work together every day to manufacture the medicines of tomorrow. Our core values of Collaboration, Accountability, Excellence, Passion and Integrity shape what we achieve and how we achieve it. Everyone’s ideas, big or small, have the potential to improve millions of lives, and that’s the kind of work we want you to be part of.
Join our best-in-class high performance Integrated Biologics team at our Tuas site in Singapore to gain unparalleled exposure to cutting-edge biotechnology and innovation, and make a difference from day one. Learn new skills and capabilities, and grow your career with us in manufacturing therapeutic proteins under cGMP conditions. Find out more about what a life at Lonza in Singapore could look like for you by watching this short video.
We are looking to hire aP2PContent Enablement Specialist
The P2P Content Enablement Specialist acts as a support team member within a strategic environment collaborating closely with Lonza’s Sourcing (Category Manager & Strat. Buyer), Supply Chain (Op. Buyer) and Order Management (Op. Buyers) teams.
It ensures compliant and pro-active execution of Content Management Processes and supports Procurement Content Advisory Manager to identifies continuous improvement opportunities in Lonza’s Ariba and SAP ERP system.
The P2P Content Enablement Specialist is part of a global network of it’s like and demonstrates a high customer service focused, team player mindset and shows the ability to adapt quickly in a fast changing environment.
This is a 15 months fixed term contract position in our Singapore Tuas site.
What you will get
An agile career and dynamic working culture.
An inclusive and ethical workplace.
Compensation programs that recognize high performance.
Daily company bus from the MRT location near your home to and from the Tuas site.
Fully paid medical insurance
Our full list of global benefits can be found here:
What you will do:
Provide Process and buying channel experience
Support process to build and design content in regards to different buying channels used in SAP ERP and/or SAP Ariba
Run analytics to build content for different buying channels in collaboration with Content workstream lead, Category Managers and/or strategic buyers
Act as a link to Sourcing & Category Management, Supplier and P2P Enablement Team
Establish content (system based contracts, catalogs, smart forms, guided buying & intranet) in collaboration with Content Workstream Lead, Category Manager and Strategic Buyers
Ensure operationalization of contracts/ catalogs and smart-forms through content management
Collaborate with Content Advisor/Managers and P2P Enablement Team to ensure correct content creation and maintenance
Manage and support supplier onboarding, support and maintain standards for content exchange between Lonza and suppliers
Any other duties as assigned by your Supervisor/Manager.
What we are looking for:
Over 5+ years of project management experience.
Customer Service mindset and ability to manage several priorities simultaneously
Positive attitude with a willingness to learn new skill sets
Enjoy working with data, IT System & new technologies
Hands on experience of handling detailed information & data and transcribing this information & data into SAP ERP and/or SAP Ariba
Experience in P2P Process and Content Management
Experience in SAP ERP (MM Module) and SAP Ariba Guided Buying Set up
Hands on experience of using Microsoft Office (in particular MS Excel)
Working knowledge of general business practices
Broad and deep Source-to-Pay process knowledge with detailed knowledge in Requisition-to-Pay
Very good knowledge about buying channels
Good contract/ outline agreement expertise
Good stakeholder management
Project management skills
Proven supplier management skills
Support driving change and compliance
Solid background and expertise in Procurement processes and methodologies
Very good skills in content management system & tools configuration
Strong technical skills and proven ability to learn new systems and database schemas
Advanced analytical skillsProven knowledge of the science of learning and instructional design. Innovation thrives when people from all backgrounds bring their unique perspectives to the table. At Lonza, we offer equal employment opportunities to all qualified applicants regardless of race, religion, color, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other characteristic protected by law. If you’re ready to help turn our customers’ breakthrough ideas into viable therapies, we look forward to welcoming you on board.
Ready to shape the future of life sciences? Apply now.
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Content Management Specialist
Posted today
Job Viewed
Job Description
At Lonza, our people are our greatest strength. Spread across 30+ sites and five continents, our globally connected teams work together every day to manufacture the medicines of tomorrow. Our core values of Collaboration, Accountability, Excellence, Passion and Integrity shape what we achieve and how we achieve it. Everyone’s ideas, big or small, have the potential to improve millions of lives, and that’s the kind of work we want you to be part of.
Join our best-in-class high performance Integrated Biologics team at our Tuas site in Singapore to gain unparalleled exposure to cutting‐edge biotechnology and innovation, and make a difference from day one. Learn new skills and capabilities, and grow your career with us in manufacturing therapeutic proteins under cGMP conditions. Find out more about what a life at Lonza in Singapore could look like for you by watching this short video.
We are looking to hire a P2P Content Enablement Specialist.
The P2P Content Enablement Specialist acts as a support team member within a strategic environment collaborating closely with Lonza’s Sourcing (Category Manager & Strat. Buyer), Supply Chain (Op. Buyer) and Order Management (Op. Buyers) teams.
It ensures compliant and pro‐active execution of Content Management Processes and supports Procurement Content Advisory Manager to identify continuous improvement opportunities in Lonza’s Ariba and SAP ERP system.
The P2P Content Enablement Specialist is part of a global network and demonstrates a high customer‐service focused, team‐player mindset and shows the ability to adapt quickly in a fast‐changing environment.
This is a 15‐month fixed‐term contract position in our Singapore Tuas site.
What you will get
An agile career and dynamic working culture.
An inclusive and ethical workplace.
Compensation programs that recognize high performance.
Daily company bus from the MRT location near your home to and from the Tuas site.
Fully paid medical insurance.
Our full list of global benefits can be found here:
What you will do
Provide Process and buying channel experience.
Support process to build and design content in regards to different buying channels used in SAP ERP and/or SAP Ariba.
Run analytics to build content for different buying channels in collaboration with Content workstream lead, Category Managers and/or strategic buyers.
Act as a link to Sourcing & Category Management, Supplier and P2P Enablement Team.
Establish content (system based contracts, catalogs, smart forms, guided buying & intranet) in collaboration with Content Workstream Lead, Category Manager and Strategic Buyers.
Ensure operationalization of contracts/ catalogs and smart‐forms through content management.
Collaborate with Content Advisor/Managers and P2P Enablement Team to ensure correct content creation and maintenance.
Manage and support supplier onboarding, support and maintain standards for content exchange between Lonza and suppliers.
Any other duties as assigned by your Supervisor/Manager.
What we are looking for
Over 5+ years of project management experience.
Customer Service mindset and ability to manage several priorities simultaneously.
Positive attitude with a willingness to learn new skill sets.
Enjoy working with data, IT System & new technologies.
Hands‐on experience of handling detailed information & transcribing this information & data into SAP ERP and/or SAP Ariba.
Experience in P2P Process and Content Management.
Experience in SAP ERP (MM Module) and SAP Ariba Guided Buying Set up.
Hands‐on experience of using Microsoft Office (in particular MS Excel).
Working knowledge of general business practices.
Broad and deep Source‐to‐Pay process knowledge with detailed knowledge in Requisition‐to‐Pay.
Very good knowledge about buying channels.
Good contract/ outline agreement expertise.
Good stakeholder management.
Project management skills.
Proven supplier management skills.
Support driving change and compliance.
Solid background and expertise in Procurement processes and methodologies.
Very good skills in content management system & tools configuration.
Strong technical skills and proven ability to learn new systems and database schemas.
Equal Employment Opportunity
At Lonza, we offer equal employment opportunities to all qualified applicants regardless of race, religion, color, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other characteristic protected by law. If you’re ready to help turn our customers’ breakthrough ideas into viable therapies, we look forward to welcoming you on board.
Ready to shape the future of life sciences? Apply now.
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Enterprise Content Management Consultant
Posted today
Job Viewed
Job Description
2 days ago Be among the first 25 applicants
Direct message the job poster from Avensys Consulting
Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.
We are currently looking to hire a “OpenText ECM Consultant” This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.
Title : OpenText ECM Consultant
Job Function: ECM Consultant
Minimum Years of Experience: 3–5 years
OpenText ECM Consultant
This role focuses on the functional and technical implementation of OpenText Enterprise Content Management (ECM) solutions to optimize document management, workflow automation, and digital transformation for enterprise clients.
Key Responsibilities
Lead and participate in implementation projects for OpenText ECM platforms, including requirements gathering, solution design, configuration, deployment, and post-go-live support.
Translate business requirements into concrete ECM solutions, leveraging OpenText Content Server, Document Management, Workflow, and integration modules.
Collaborate with end users, IT teams, and business stakeholders to deliver functional design documentation, system configuration, and user training.
Configure, customize, and optimize workflows, document classifications, metadata, retention policies, and access controls.
Support integration of OpenText ECM with legacy ERP, CRM, and other enterprise applications using REST/SOAP APIs or middleware tools.
Ensure project deliverables meet requirements on scope, timelines, quality, and regulatory compliance.
Provide user and administrator training, troubleshooting support, and guidance for ECM best practices.
Monitor system performance, assist in upgrades, and recommend improvements for scalability and user experience.
Required Skills & Qualifications
Bachelor’s degree in Computer Science, Information Technology, or a related field.
3–5 years’ hands‐on experience in ECM consulting, with focus on OpenText platforms (Content Server, xECM, etc.).
Proven track record in successful end‐to‐end ECM implementation projects, including configuration, integration, and data migration.
Technical proficiency in workflow design, metadata management, and document lifecycle automation.
Working knowledge of data governance, compliance standards, and information security.
Excellent analytical, problem‐solving, and interpersonal skills.
Strong communication skills for user training, documentation, and cross‐functional project delivery.
WHAT’S ON OFFER
You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.
To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to Your interest will be treated with strict confidentiality.
EA Licence 12C5759
Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy.
Seniority level
Mid‐Senior level
Employment type
Full‐time
Job function
Information Technology, Other, and Finance
Industries
IT Services and IT Consulting, Technology, Information and Media, and Information Services
Referrals increase your chances of interviewing at Avensys Consulting by 2x
Get notified about new Enterprise Content Management Consultant jobs in Singapore, Singapore.
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Presales Solution Architect - Content Management System (AEM)
Posted today
Job Viewed
Job Description
We are seeking a highly skilled Solution Consultant / Architect with strong expertise in CMS (Adobe Experience Manager - AEM, Magnolia, etc.), API management platforms (KONG, Apigee, etc.), and hands-on AI knowledge.
This role will be pivotal in solutioning and delivery, strengthening our ability to advise government and enterprise clients on AI adoption, digital transformation, and scalable technology implementation.
Responsibilities
Strategic Advisory
Provide technology and AI-led advisory to clients (Gov+ and Enterprise), with a focus on driving digital transformation and future-ready solutions.
Engage with senior stakeholders to shape solution roadmaps aligned with client objectives.
Solution Architecture & Delivery
Lead architecture and solutioning for digital experience platforms, API ecosystems, and AI-enabled applications.
Drive end-to-end solution delivery across frontend, mobile, backend, and cloud environments.
Ensure scalability, performance, and integration of enterprise-grade solutions.
Presales & Proposal Development
Partner with Client service/digital services team and other internal teams to co-develop presales assets and proposals.
Support opportunity shaping and technical solutioning to increase win rates for strategic bids.
Contribute thought leadership in AI, digital experience, and cloud-native architectures.
AI-Powered Innovation
Design and integrate AI/ML-driven capabilities into client solutions.
Develop innovative use cases for automation, personalization, and intelligence within CMS and API frameworks.
Requirements
Strong hands-on experience with enterprise CMS platforms (Adobe Experience Manager, Magnolia, etc.).
Deep expertise in API management solutions (KONG, Apigee, etc.) including design, security, and integration.
Practical, applied knowledge of AI/ML frameworks, APIs, and tools.
Full-stack capabilities spanning:
Frontend (modern JS frameworks, web & mobile apps)
Backend systems (Java, .NET, Node.js, etc.)
Cloud architecture (AWS, Azure, GCP)
Proven experience as a solution consultant or architect with strong delivery track record.
Ability to translate complex business challenges into actionable technology roadmaps.
Strong client-facing consulting skills with executive-level communication.
Passion for innovation, emerging technologies, and building AI-enabled experiences.
Collaborative mindset to work across multidisciplinary teams
Interested candidates may send their CV to MAC (Reg No. R ) at quoting the job title in the Subject line. We regret that only shortlisted candidates will be notified.
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Manager, Content Management & Partnerships (1-year contract)
Posted today
Job Viewed
Job Description
Please note that this is NOT a technical or marketing role.
Content Partner Sourcing & Management
Identify and onboard new content partners aligned with our Learning Platform’s strategic objectives
Build and maintain strong, long-term relationships with new and existing content providers, professional bodies, and government agencies to ensure mutually beneficial partnerships.
Lead contract negotiations and renewals with content partners, working closely with the legal team to draft, review, and finalise agreements.
Work closely with Product, Technology, and Design teams to facilitate the smooth onboarding of content partners and integration into internal systems.
Content Management and Curation
Oversee the full content lifecycle, including regular reviews to refresh, retire, and update content based on learner needs, industry relevance, and platform data.
Supervise and provide direction to external vendors and content curators to ensure alignment with enterprise client needs and content quality standards.
Collaborate with subject matter experts and internal product teams to develop, produce, and publish quality learning content that meets the needs of our target audiences.
Marketing and Communications Support
Partner with Corporate Sales teams and external stakeholders to develop go-to-market strategies and campaigns for newly launched or updated content offerings.
Coordinate with external agencies to produce marketing collateral and communication materials to support new product features and content launches.
Other Responsibilities
Track and report on key content performance metrics; create and deliver presentation decks for internal and external business presentations.
Support other initiatives related to content and partnership development as required.
Requirements
Minimum 5 years of experience in Learning & Development (L&D), continuing education, or a related domain
At least 2 years of direct experience in partnership development.
Proven ability to lead contract negotiation processes and manage contract lifecycle in collaboration with legal team.
Strong project management and cross-functional collaboration skills; comfortable working across teams (Product, Tech, Marketing, Legal, Sales etc).
Exceptional communication, stakeholder management, and interpersonal skills.
Strong problem-solving ability with a results-oriented and strategic mindset.
Ability to take ownership and drive partnership initiatives from proposal to execution.
Comfortable in a fast-paced, dynamic environment and able to manage multiple projects simultaneously.
Proficient in Microsoft Excel and PowerPoint
Experience in marketing and communications is a plus
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Manager, Content Management & Partnerships (1-year contract)
Posted 9 days ago
Job Viewed
Job Description
*Please note that this is NOT a technical or marketing role.
Content Partner Sourcing & Management
- Identify and onboard new content partners aligned with our Learning Platform’s strategic objectives
- Build and maintain strong, long-term relationships with new and existing content providers, professional bodies, and government agencies to ensure mutually beneficial partnerships.
- Lead contract negotiations and renewals with content partners, working closely with the legal team to draft, review, and finalise agreements.
- Work closely with Product, Technology, and Design teams to facilitate the smooth onboarding of content partners and integration into internal systems.
Content Management and Curation
- Oversee the full content lifecycle, including regular reviews to refresh, retire, and update content based on learner needs, industry relevance, and platform data.
- Supervise and provide direction to external vendors and content curators to ensure alignment with enterprise client needs and content quality standards.
- Collaborate with subject matter experts and internal product teams to develop, produce, and publish quality learning content that meets the needs of our target audiences.
Marketing and Communications Support
- Partner with Corporate Sales teams and external stakeholders to develop go-to-market strategies and campaigns for newly launched or updated content offerings.
- Coordinate with external agencies to produce marketing collateral and communication materials to support new product features and content launches.
Other Responsibilities
- Track and report on key content performance metrics; create and deliver presentation decks for internal and external business presentations.
- Support other initiatives related to content and partnership development as required.
Requirements:
- Minimum 5 years of experience in Learning & Development (L&D), continuing education, or a related domain
- At least 2 years of direct experience in partnership development.
- Proven ability to lead contract negotiation processes and manage contract lifecycle in collaboration with legal team.
- Strong project management and cross-functional collaboration skills; comfortable working across teams (Product, Tech, Marketing, Legal, Sales etc).
- Exceptional communication, stakeholder management, and interpersonal skills.
- Strong problem-solving ability with a results-oriented and strategic mindset.
- Ability to take ownership and drive partnership initiatives from proposal to execution.
- Comfortable in a fast-paced, dynamic environment and able to manage multiple projects simultaneously.
- Proficient in Microsoft Excel and PowerPoint
- Experience in marketing and communications is a plus
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Presales Solution Architect - Content Management System (AEM)
Posted 13 days ago
Job Viewed
Job Description
We are seeking a highly skilled Solution Consultant / Architect with strong expertise in CMS (Adobe Experience Manager - AEM, Magnolia, etc.), API management platforms (KONG, Apigee, etc.), and hands-on AI knowledge.
This role will be pivotal in solutioning and delivery, strengthening our ability to advise government and enterprise clients on AI adoption, digital transformation, and scalable technology implementation.
Responsibilities
Strategic Advisory
- Provide technology and AI-led advisory to clients (Gov+ and Enterprise), with a focus on driving digital transformation and future-ready solutions.
- Engage with senior stakeholders to shape solution roadmaps aligned with client objectives.
Solution Architecture & Delivery
- Lead architecture and solutioning for digital experience platforms, API ecosystems, and AI-enabled applications.
- Drive end-to-end solution delivery across frontend, mobile, backend, and cloud environments.
- Ensure scalability, performance, and integration of enterprise-grade solutions.
Presales & Proposal Development
- Partner with Client service/digital services team and other internal teams to co-develop presales assets and proposals.
- Support opportunity shaping and technical solutioning to increase win rates for strategic bids.
- Contribute thought leadership in AI, digital experience, and cloud-native architectures.
AI-Powered Innovation
- Design and integrate AI/ML-driven capabilities into client solutions.
- Develop innovative use cases for automation, personalization, and intelligence within CMS and API frameworks.
Requirements
- Strong hands-on experience with enterprise CMS platforms (Adobe Experience Manager, Magnolia, etc.).
- Deep expertise in API management solutions (KONG, Apigee, etc.) including design, security, and integration.
- Practical, applied knowledge of AI/ML frameworks, APIs, and tools.
- Full-stack capabilities spanning:
Frontend (modern JS frameworks, web & mobile apps)
Backend systems (Java, .NET, Node.js, etc.)
Cloud architecture (AWS, Azure, GCP)
- Proven experience as a solution consultant or architect with strong delivery track record.
- Ability to translate complex business challenges into actionable technology roadmaps.
- Strong client-facing consulting skills with executive-level communication.
- Passion for innovation, emerging technologies, and building AI-enabled experiences.
- Collaborative mindset to work across multidisciplinary teams
Interested candidates may send their CV to MAC (Reg No. R ) at quoting the job title in the Subject line. We regret that only shortlisted candidates will be notified.
Executive, Projects (Project Content Management) - 3 Years Contract
Posted today
Job Viewed
Job Description
Executive, Projects (Project Content Management) - 3 Years Contract
We are seeking a Project Content Management Executive to join our team. This role is responsible for overseeing the entire life cycle of content development, from planning and development to execution and delivery. You’ll play a key role in content initiatives aligned with business objectives.
Job Responsibilities
Work with the Senior Management team, coordinate and liaise with the design team/consultants to ensure high-quality design for themed environments and works.
Schedule meetings, compile Presentations, chair meeting and recording all meeting minutes.
Coordinate Creative solutions for design tasks and ensure Creative Intent is met with functional requirements, constructability, and maintainability
Coordinate all technical aspects of the project, strictly compliant with and in conformity with the design brief, Conditions of Contract, General and particular specifications, Contract drawings Bills of Quantities, etc
Coordinate project schedule, quality and cost deliverables, cost control, planning, and forecasting
Regular updating and reporting of project performance and progress
Coordinate Feasibility studies and cost-benefit analysis
Coordinate Risk analysis evaluations and mitigation plan
Collate and compile the requirement on required scopes (eg interior finishes, lighting, signage, material specs, etc)
Experienced in themed construction materials and fire safety compliance
Coordinate Research and review examples of relevant design themes, historical or natural examples of specific design concepts for benchmarking and evaluation
Coordinate the integration of themed environment with Audiovisual, multi-media, and lighting for show elements
Job Requirements
Diploma in Building / Architect / Interior Design/ Industrial Design or equivalent
Minimum 2 years of experience in projects and/or design consultancy coordination
Required Skills
Experience in coordination of themed fit-out and environment, including the understanding of construction detailing and maintenance
Experience in galleries, museums, and attractions is an advantage
All Microsoft programmes
Excellent written and verbal communication skills
Strong organizational abilities
Team player with a proactive mindset
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VP, Report Content Management and Print Operations Manager, Group Infrastructure & Platform Services
Posted today
Job Viewed
Job Description
VP, Report Content and Print Ops Manager
Join to apply for the
VP, Report Content and Print Ops Manager
role at
UOB .
Overview
The Output Management Manager role is a permanent position responsible for the administration of the Output Management systems and management of UOB’s printing/enveloping vendor. The role is under the prerogative of Group Service Operations belonging to Group Infrastructure and Platform Services under Technology and Operations.
Core Responsibilities
Perform administration functions on the different Output Management systems namely Report2Web (R2W) and Remote Print Manager (RPM) systems.
Perform 24x7 on-call support for trouble shooting and problem determination on Output related incidents and problems pertaining (but not limited) to administration and support.
Oversees the daily operational procedure for the printing/enveloping vendor.
Liaise and coordinate Output Management requirements to the different groups and users subscribed to the Output Management systems and printing/enveloping vendor.
Identify, analyse, and recommend methods of problem resolution for the department and develop documentations for staff and management reference.
Perform management of Output Management’s vendors setting standards and streamlining processes to ensure smooth report publishing and print operations.
Participate in audit and compliance review involving Output Management systems and print operations.
Perform outsourcing review and due diligence on new and/or existing printing/enveloping vendors to ensure vendor’s solvency and soundness.
Automation, Program Development, and Infrastructure Support
Assess departmental automation needs and identify solutions to eliminate repetitive tasks and manual interventions.
Develop and maintain existing scripts and programs to automate Output Management operational processes.
Perform technical evaluation and analysis of existing and new systems and assess their potentials for automation/implementation.
Continually improve the end to end infrastructure design and flow of the R2W system and printing/enveloping process by working with vendor, technical support and operation teams (internal and external).
Project Management
Perform project management role on Output Management driven projects and initiatives.
Participate in projects and initiatives requiring/involving Output Management support.
Qualifications And Experience
At least 10 years experience preferably working in a bank Data Centre Operations environment in the area of Output Report Distribution and Print Operations.
Possess an in-depth understanding of network, database, and Windows and UNIX platforms necessary in troubleshooting issues related to Output Management systems.
Competent in resolving technical and access related issues in network, database and Windows and UNIX environments.
Knowledgeable in Windows infrastructure and other technologies (Active Directory (AD), Domain Name Servers (DNS), Network Load Balancer, MS Clustering, Virtual Machine (VM), MS SQL).
Knowledgeable in Tomcat and Internet Information Services (IIS) application and web server components.
Knowledgeable in Windows/Unix programming/scripting/Python.
Knowledgeable in the Microsoft suite of products such as Excel, Word, and Power Point.
Knowledge in Visual Basic, Power Shell, C#, and Java programming is a big advantage.
Knowledge in R2W and RPM systems is a big advantage.
Ability to work in a fast paced environment and able to deliver results in a timely manner.
Ability to communicate clearly and effectively, both verbally and in writing, to discuss/document technical information.
Adopts an innovative and proactive mind set to work assignments.
Organized and detail oriented with excellent time management skills.
Ability to multitask with propensity to handle urgent interruptions.
Possess a positive and willing to learn attitude.
Additional Requirements
English
UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.
Apply now and make a Difference.
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