32 Division Head jobs in Singapore

Reporting directly to the General Secretary & CEO, the Division Head of Programmes is responsible for the Programmes Division which currently comprises Youth Support (Special Needs), Youth Support (At-Risk), Youth Leadership Development and Community Engagement & Partnerships departments.

• Work closely with the General Secretary & CEO, the Board, Exco, Programmes & Fundraising Committees and Resource Panels to develop policies, strategies and deliverables to ensure successful implementation of organizational mission, strategy plans, fund-raising and volunteer engagement initiatives.
• Lead team to develop and implement programmes in line with YMCA’s mission and values, ensuring relevance to the needs of youths and community, and maintaining efficient, effective and quality service delivery.
• Ensure financial sustainability of Programmes Division through developing and growing various funding sources including but not limited to donations, private and government grants, programme fees and sponsorships.
• Grow, develop and bond the team to align as One YMCA, aligned with organizational values.
• Support the career growth and development of the staff; build capabilities and capacity of the team.
• Establish structures and processes to guide, support and supervise team to ensure quality execution of programmes, and organizational, regulatory and contractual compliances.
• Actively build and nurture relationships with relevant Statutory Boards, Ministries, Foundations, NCSS, NVPC, NYC, Youth organizations, Social Service Organizations, Corporates, Churches, Grassroots Organizations, People’s Association and related government officials.
• Cultivate and actively engage with internal stakeholders across Divisions, Board & Committees, Y’s Men’s, and affiliated stakeholders like Twinning Ys, Metropolitan YMCA, and other stakeholders associated with the YMCA of Singapore.

• A recognised Degree with 5 to 10 years of experience in leadership and management roles.
• Experience in youth and community programmes.
• Confident, financially astute, resourceful and highly energetic.
• Passionate for youth development, volunteer engagement and community service.
• Strong leadership skills, vibrant personality and a natural flair for interacting with people of all levels.
• An innovative team player who is dynamic, visionary, self-motivated, pro-active, mature and results-oriented with the determination to succeed.

An exciting opportunity has arrived at The Garcha Group, Singapore's boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers' Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the "Global Learning + Development" tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Responsibilities include but are not limited to:

Your day to day

Under the general direction of the Hotel Manager, oversee the activities of the Room Division to ensure the achievement of established quality, guest service standards and departmental revenue and profit goals. Adhere to governmental regulations concerning hotel emergency procedures, safety, or other compliance requirements, as well as brand standards and local policies and procedures. Deliver a guest experience that is unique and brings the brand to life.

Financial Returns

· Oversees their implementation

· Ensures training needs analysis of Rooms Division is carried out and training programs are designed and implemented to meet needs

· Conducts probation and formal performance appraisal in line with company guidelines

· Maintains up to date staff records and approves leave requests etc. Coaches, counsels, and disciplines staff, providing constructive feedback to enhance performance

· Regularly communicates with staff and maintains good relations

Guest Experience

· Build and maintain positive relationships with all customers and guests in order to exceed their needs

· Take action to address these needs in order to exceed their expectations

· Create a positive hotel image in every interaction with internal and external customers

· Ensure your direct reports have current guest focused standards and procedures which are used effectively for training purposes

· Ensure all front office staff provides guests with prompt service, professional attention, and personal recognition

· Ensure guests are greeted upon arrival and make time to interact effectively with guests.

· Respond appropriately to guest complaints, solicit feedback, and build relationships that drive continuous improvements in guest satisfaction.

· Conduct routine inspections of the front office and public areas and take immediate actions to correct any deficiencies.

· Ensure that guest satisfaction data is analysed and that plans are developed and implemented to achieve established goals

· Communicate to appropriate departments all pertinent information related to the expected arrival and departure of VIP's and other key guests, or other special guest needs

People

· Direct day-to-day staffing requirements, plan and assign work, and establish performance and development goals for team members.

· Provide mentoring, coaching and regular feedback to help manage conflict and improve team member performance

· Educate and train team members in compliance with brand standards, service behaviours, and governmental regulations.

· Ensure staffs have the tools, training, and equipment to carry out job duties

· Promote teamwork and quality service through daily communication and coordination with other departments.

· Recommend and/or initiate salary, disciplinary, or other staffing/human resources-related actions in accordance with hotel or company rules and policies

Responsible Business

· Regularly audit all financial transactions to ensure governmental regulations and data privacy requirements are met

· Act as a central communications point during emergency/crisis situations; develop and maintain relationships with local fire, police, and emergency personnel

· Develop awareness and reputation of the hotel and brand in the local community and promote team member involvement in community outreach efforts Perform other duties as assigned

· May also serve as manager on duty

· Recognize and develop the potential of yourself and your direct reports

· Use strengths of others to build organization capability for the future and recognize the advantage diversity brings Identify and develop talented individuals

· Understand and consider the global nature of the business

· Work effectively with colleagues from different viewpoints, cultures, and countries

· Supervises the overall activities of Front Office and Housekeeping operations

· Monitors the personnel of these operations to ensure guests receive prompt, cordial attention, and personal recognition

· Coordinates exchange of pertinent information between departments within the Division and directs exchange of information with other departments, notably, Engineering and Security

· Consults with Department Heads and General Manager on an ongoing basis to improve business conduct Assumes overall responsibility for maintaining presentation standards to ensure facilities and equipment are clean, in good repair and well maintained

· Schedules and regularly conducts routine inspections of areas under control

· Maintains appropriate standards of conduct, dress, hygiene, uniforms, appearance, and posture of all front office employees

· Conducts comprehensive monthly departmental meetings to include review of procedures and events which warrant special handling and detailed information

· Promotes Inter-hotel sales and in-house facilities

· Monitors and controls the inventories for operating equipment and supplies

· Communicates to the General Manager to his/her delegate, and other Department heads, all information likely to be of interest to them

· Monitors and controls the Front Office department operation in the areas of revenue expenditure, profitable and performance against budget

Accountability

This is the top room's division job in a large full-service, luxury, resort, or major flagship hotel with an extensive range of facilities and services, demanding competitive pressures, and a large number of VIP and key guests. Directly and indirectly supervises a large number of Front Office and Housekeeping employees.

An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.
Marriott Hotels:
Duxton Reserve Singapore, Autograph Collection
Maxwell Reserve Singapore, Autograph Collection
The Vagabond Club, a Tribute Portfolio Hotel
The Serangoon Club, a Tribute Portfolio Hotel
Restaurants & Bars:
Yellow Pot, Anouska's (Duxton Reserve)
Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)
The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)
GupShup (The Serangoon House)
Garcha Group Benefits:
As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide
As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey
Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates
2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore
20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels
Your day to day
Under the general direction of the Hotel Manager, oversee the activities of the Room Division to ensure the achievement of established quality, guest service standards and departmental revenue and profit goals. Adhere to governmental regulations concerning hotel emergency procedures, safety, or other compliance requirements, as well as brand standards and local policies and procedures. Deliver a guest experience that is unique and brings the brand to life.
Financial Returns
Oversees their implementation
Ensures training needs analysis of Rooms Division is carried out and training programs are designed and implemented to meet needs
Conducts probation and formal performance appraisal in line with company guidelines
Maintains up to date staff records and approves leave requests etc. Coaches, counsels, and disciplines staff, providing constructive feedback to enhance performance
Regularly communicates with staff and maintains good relations
Guest Experience
Build and maintain positive relationships with all customers and guests in order to exceed their needs
Take action to address these needs in order to exceed their expectations
Create a positive hotel image in every interaction with internal and external customers
Ensure your direct reports have current guest focused standards and procedures which are used effectively for training purposes
Ensure all front office staff provides guests with prompt service, professional attention, and personal recognition
Ensure guests are greeted upon arrival and make time to interact effectively with guests
Respond appropriately to guest complaints, solicit feedback, and build relationships that drive continuous improvements in guest satisfaction
Conduct routine inspections of the front office and public areas and take immediate actions to correct any deficiencies
Ensure that guest satisfaction data is analysed and that plans are developed and implemented to achieve established goals
Communicate to appropriate departments all pertinent information related to the expected arrival and departure of VIPs and other key guests, or other special guest needs
People
Direct day-to-day staffing requirements, plan and assign work, and establish performance and development goals for team members
Provide mentoring, coaching and regular feedback to help manage conflict and improve team member performance
Educate and train team members in compliance with brand standards, service behaviours, and governmental regulations
Ensure staff have the tools, training, and equipment to carry out job duties
Promote teamwork and quality service through daily communication and coordination with other departments
Recommend and/or initiate salary, disciplinary, or other staffing/human resources-related actions in accordance with hotel or company rules and policies
Responsible Business
Regularly audit all financial transactions to ensure governmental regulations and data privacy requirements are met
Act as a central communications point during emergency/crisis situations; develop and maintain relationships with local fire, police, and emergency personnel
Develop awareness and reputation of the hotel and brand in the local community and promote team member involvement in community outreach efforts
Perform other duties as assigned
May also serve as manager on duty
Recognize and develop the potential of yourself and your direct reports
Use strengths of others to build organization capability for the future and recognize the advantage diversity brings
Identify and develop talented individuals
Understand and consider the global nature of the business
Work effectively with colleagues from different viewpoints, cultures, and countries
Supervises the overall activities of Front Office and Housekeeping operations
Monitors the personnel of these operations to ensure guests receive prompt, cordial attention, and personal recognition
Coordinates exchange of pertinent information between departments within the Division and directs exchange of information with other departments, notably, Engineering and Security
Consults with Department Heads and General Manager on an ongoing basis to improve business conduct
Assumes overall responsibility for maintaining presentation standards to ensure facilities and equipment are clean, in good repair and well maintained
Schedules and regularly conducts routine inspections of areas under control
Maintains appropriate standards of conduct, dress, hygiene, uniforms, appearance, and posture of all front office employees
Conducts comprehensive monthly departmental meetings to include review of procedures and events which warrant special handling and detailed information
Promotes Inter-hotel sales and in-house facilities
Monitors and controls the inventories for operating equipment and supplies
Communicates to the General Manager to his/her delegate, and other Department heads, all information likely to be of interest to them
Monitors and controls the Front Office department operation in the areas of revenue expenditure, profitability and performance against budget
Accountability
This is the top room’s division job in a large full-service, luxury, resort, or major flagship hotel with an extensive range of facilities and services, demanding competitive pressures, and a large number of VIP and key guests. Directly and indirectly supervises a large number of Front Office and Housekeeping employees.
#J-18808-Ljbffr

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Responsibilities include but are not limited to:

Under the general direction of the Hotel Manager, oversee the activities of the Room Division to ensure the achievement of established quality, guest service standards and departmental revenue and profit goals. Adhere to governmental regulations concerning hotel emergency procedures, safety, or other compliance requirements, as well as brand standards and local policies and procedures. Deliver a guest experience that is unique and brings the brand to life.

Financial Returns

· Oversees their implementation

· Ensures training needs analysis of Rooms Division is carried out and training programs are designed and implemented to meet needs

· Conducts probation and formal performance appraisal in line with company guidelines

· Maintains up to date staff records and approves leave requests etc. Coaches, counsels, and disciplines staff, providing constructive feedback to enhance performance

· Regularly communicates with staff and maintains good relations

Guest Experience

· Build and maintain positive relationships with all customers and guests in order to exceed their needs

· Take action to address these needs in order to exceed their expectations

· Create a positive hotel image in every interaction with internal and external customers

· Ensure your direct reports have current guest focused standards and procedures which are used effectively for training purposes

· Ensure all front office staff provides guests with prompt service, professional attention, and personal recognition

· Ensure guests are greeted upon arrival and make time to interact effectively with guests.

· Respond appropriately to guest complaints, solicit feedback, and build relationships that drive continuous improvements in guest satisfaction.

· Conduct routine inspections of the front office and public areas and take immediate actions to correct any deficiencies.

· Ensure that guest satisfaction data is analysed and that plans are developed and implemented to achieve established goals

· Communicate to appropriate departments all pertinent information related to the expected arrival and departure of VIP’s and other key guests, or other special guest needs

People

· Direct day-to-day staffing requirements, plan and assign work, and establish performance and development goals for team members.

· Provide mentoring, coaching and regular feedback to help manage conflict and improve team member performance

· Educate and train team members in compliance with brand standards, service behaviours, and governmental regulations.

· Ensure staffs have the tools, training, and equipment to carry out job duties

· Promote teamwork and quality service through daily communication and coordination with other departments.

· Recommend and/or initiate salary, disciplinary, or other staffing/human resources-related actions in accordance with hotel or company rules and policies

Responsible Business

· Regularly audit all financial transactions to ensure governmental regulations and data privacy requirements are met

· Act as a central communications point during emergency/crisis situations; develop and maintain relationships with local fire, police, and emergency personnel

· Develop awareness and reputation of the hotel and brand in the local community and promote team member involvement in community outreach efforts Perform other duties as assigned

· May also serve as manager on duty

· Recognize and develop the potential of yourself and your direct reports

· Use strengths of others to build organization capability for the future and recognize the advantage diversity brings Identify and develop talented individuals

· Understand and consider the global nature of the business

· Work effectively with colleagues from different viewpoints, cultures, and countries

· Supervises the overall activities of Front Office and Housekeeping operations

· Monitors the personnel of these operations to ensure guests receive prompt, cordial attention, and personal recognition

· Coordinates exchange of pertinent information between departments within the Division and directs exchange of information with other departments, notably, Engineering and Security

· Consults with Department Heads and General Manager on an ongoing basis to improve business conduct Assumes overall responsibility for maintaining presentation standards to ensure facilities and equipment are clean, in good repair and well maintained

· Schedules and regularly conducts routine inspections of areas under control

· Maintains appropriate standards of conduct, dress, hygiene, uniforms, appearance, and posture of all front office employees

· Conducts comprehensive monthly departmental meetings to include review of procedures and events which warrant special handling and detailed information

· Promotes Inter-hotel sales and in-house facilities

· Monitors and controls the inventories for operating equipment and supplies

· Communicates to the General Manager to his/her delegate, and other Department heads, all information likely to be of interest to them

· Monitors and controls the Front Office department operation in the areas of revenue expenditure, profitable and performance against budget

Accountability

This is the top room’s division job in a large full-service, luxury, resort, or major flagship hotel with an extensive range of facilities and services, demanding competitive pressures, and a large number of VIP and key guests. Directly and indirectly supervises a large number of Front Office and Housekeeping employees.

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Responsibilities include but are not limited to:

Your day to day

Under the general direction of the Hotel Manager, oversee the activities of the Room Division to ensure the achievement of established quality, guest service standards and departmental revenue and profit goals. Adhere to governmental regulations concerning hotel emergency procedures, safety, or other compliance requirements, as well as brand standards and local policies and procedures. Deliver a guest experience that is unique and brings the brand to life.

Financial Returns

· Oversees their implementation

· Ensures training needs analysis of Rooms Division is carried out and training programs are designed and implemented to meet needs

· Conducts probation and formal performance appraisal in line with company guidelines

· Maintains up to date staff records and approves leave requests etc. Coaches, counsels, and disciplines staff, providing constructive feedback to enhance performance

· Regularly communicates with staff and maintains good relations

Guest Experience

· Build and maintain positive relationships with all customers and guests in order to exceed their needs

· Take action to address these needs in order to exceed their expectations

· Create a positive hotel image in every interaction with internal and external customers

· Ensure your direct reports have current guest focused standards and procedures which are used effectively for training purposes

· Ensure all front office staff provides guests with prompt service, professional attention, and personal recognition

· Ensure guests are greeted upon arrival and make time to interact effectively with guests.

· Respond appropriately to guest complaints, solicit feedback, and build relationships that drive continuous improvements in guest satisfaction.

· Conduct routine inspections of the front office and public areas and take immediate actions to correct any deficiencies.

· Ensure that guest satisfaction data is analysed and that plans are developed and implemented to achieve established goals

· Communicate to appropriate departments all pertinent information related to the expected arrival and departure of VIP’s and other key guests, or other special guest needs

People

· Direct day-to-day staffing requirements, plan and assign work, and establish performance and development goals for team members.

· Provide mentoring, coaching and regular feedback to help manage conflict and improve team member performance

· Educate and train team members in compliance with brand standards, service behaviours, and governmental regulations.

· Ensure staffs have the tools, training, and equipment to carry out job duties

· Promote teamwork and quality service through daily communication and coordination with other departments.

· Recommend and/or initiate salary, disciplinary, or other staffing/human resources-related actions in accordance with hotel or company rules and policies

Responsible Business

· Regularly audit all financial transactions to ensure governmental regulations and data privacy requirements are met

· Act as a central communications point during emergency/crisis situations; develop and maintain relationships with local fire, police, and emergency personnel

· Develop awareness and reputation of the hotel and brand in the local community and promote team member involvement in community outreach efforts Perform other duties as assigned

· May also serve as manager on duty

· Recognize and develop the potential of yourself and your direct reports

· Use strengths of others to build organization capability for the future and recognize the advantage diversity brings Identify and develop talented individuals

· Understand and consider the global nature of the business

· Work effectively with colleagues from different viewpoints, cultures, and countries

· Supervises the overall activities of Front Office and Housekeeping operations

· Monitors the personnel of these operations to ensure guests receive prompt, cordial attention, and personal recognition

· Coordinates exchange of pertinent information between departments within the Division and directs exchange of information with other departments, notably, Engineering and Security

· Consults with Department Heads and General Manager on an ongoing basis to improve business conduct Assumes overall responsibility for maintaining presentation standards to ensure facilities and equipment are clean, in good repair and well maintained

· Schedules and regularly conducts routine inspections of areas under control

· Maintains appropriate standards of conduct, dress, hygiene, uniforms, appearance, and posture of all front office employees

· Conducts comprehensive monthly departmental meetings to include review of procedures and events which warrant special handling and detailed information

· Promotes Inter-hotel sales and in-house facilities

· Monitors and controls the inventories for operating equipment and supplies

· Communicates to the General Manager to his/her delegate, and other Department heads, all information likely to be of interest to them

· Monitors and controls the Front Office department operation in the areas of revenue expenditure, profitable and performance against budget

Accountability

This is the top room’s division job in a large full-service, luxury, resort, or major flagship hotel with an extensive range of facilities and services, demanding competitive pressures, and a large number of VIP and key guests. Directly and indirectly supervises a large number of Front Office and Housekeeping employees.

Key Objectives
This position is responsible for:
Overall responsibility for Major Accounts Division (‘MAD’)
Driving the company’s business direction, strategy, and profitable growth for all product lines through the MAD
Formulating and implementing business plans & strategies together with the product line and distribution channels to achieve the overall company’s objectives
Leading all key client relationships, client servicing, and stewardship meetings with key clients
Major Duties & Responsibilities
Financials:
Establish and execute strategies to meet MAD financial plans and achieve the overall financial objectives of the P&C Division. Own the country MAD P&L. Drive profitable growth. Accurately forecast MAD renewal and new business numbers, rate changes, and retention. Focus on new business. Ensure timely and accurate reporting as required.
Leadership:
Set annual objectives/KPIs for MAD underwriters, and lead, develop, engage, and retain them to maximize performance. Manage day-to-day activities of UWs, and liaise with P&C Product Line Managers and other Division Heads to deliver profitable growth and ensure service standards are met.
Market Identification & Appetite Mapping:
Map market opportunities and universe of major accounts against Chubb targets and appetites across all product lines, and develop and execute corresponding business plans.
Pipeline Generation & Management:
Develop and manage a comprehensive MAD pipeline. Lead regular MAD production meetings to coordinate and drive sales strategies for target accounts across all lines of business. Foster a culture of cross-selling within the division and across other divisions, developing SOPs, tracking performance, and adapting strategies to maximize success.
Distribution Management:
Identify and develop relationships with key brokers/agents, creating strategic plans to promote growth. Work with Product Line Managers and other Division Heads to promote a multi-line prospecting culture.
Market Visibility and Messaging:
Promote MAD’s products, services, and value proposition. Collaborate with the Claims team to develop claims data and reports to deliver excellent claims service. Educate clients and brokers on Chubb’s appetite, market conditions, and strategies by line of business.
Market and Competitor Intelligence:
Understand the marketplace and competitive landscape, working with internal stakeholders to ensure strategies are aligned with opportunities.
Data Management:
Ensure the accuracy of account databases.
Client Management and Servicing:
Manage client service standards and expectations. Enhance the use of risk engineering and claims relationship managers.
Stewardship Meetings:
Host discussions outside of renewal negotiations for key clients, nurturing relationships to retain their business long-term.
Internal Engagement:
Lead collaboration among internal stakeholders for major accounts, ensuring consistent messaging and coordination across lines of business.
Compliance:
Ensure all business activities comply with Group policies, laws, rules, and regulations.
#J-18808-Ljbffr

Duties and Responsibilities
Oversee operations of designated outlets and ensure outlets’ profitability and operational efficiency on a daily basis
To achieve monthly sales target and monitor sales for designated outlets
Oversee maintenance and minor renovation for designated outlets
Responsible for staff management, product quality, maintaining excellent customer service standards, and execution of Advertising and Promotion programs
Manpower recruitment and scheduling to achieve optimal productivity
Lead and motivate outlet staff in achieving sales targets and customer satisfaction
Evaluate the operations and procedures and suggest improvements
Oversee and be responsible for inventory mix and stock level in respective outlets
Assist the Operations Manager with new product formulation
Regular review to improve cleaning standards, food safety and sanitation
Any other related operational issues and projects as and when required
#J-18808-Ljbffr

The Singapore International Foundation (SIF) is a non-profit organisation that connects communities worldwide and convenes global expertise to drive change for a better world. Established in 1991, we foster collaboration among communities to exchange ideas, skills, resources, and experiences to create positive social impact.
Powered by the strong commitment and dedication of our volunteers, our programmes drive collective action through public, private, and philanthropic partnerships to address global challenges.
The Programmes Division designs and implements programmes that bring people together to share ideas, skills and resources to enrich lives and effect positive change. With an aim to catalyse strategic multi-stakeholder collaboration for sustainable social impact, we initiate convenings and develop platforms that foster partnerships, drive innovation and mobilise resources for collective action.
Our people are our key to success. We are seeking a highly motivated and experienced Manager to deliver scalable, multi‐sectoral, and volunteer‐driven capacity‐building programmes across Asia and to foster sustainable development, promote international cooperation, and deliver meaningful outcomes that enhance Singapore’s contributions in the region.
We invite candidates who share our vision For A Better World to apply for the position.
Responsibilities
Build and manage strategic partnerships with governments, multilateral organisations, corporates, academia, and civil society to co‐create impactful initiatives and policy‐relevant outcomes, and expand the organisation’s reach and influence.
Conceptualise, implement and evaluate volunteer‐driven programmes aligned with SIF’s goals and regional development priorities.
Contribute to the regional expansion of SIF’s digital, education and health programmes across Asia through partnership development and contextual programme design.
Oversee end‐to‐end programme implementation, including volunteer deployment, planning, budgeting, reporting and procurement to ensure excellence in delivery.
Implement robust impact measurement frameworks and ensure data‐driven programme improvement.
Collaborate with internal teams to enhance programme visibility, strengthen donor engagement, and contribute to communications, media outreach, and fundraising efforts.
Requirements
Bachelor’s degree in a relevant field such as Business Administration, International Development, Public Policy, or related disciplines.
At least 3 to 5 years in programme management and partnership development roles, ideally in international development, NGO, public, or philanthropic sectors.
Proven track record in leading regional or multi‐country non‐profit programming, experience with volunteer‐driven projects will be an advantage.
Demonstrated experience engaging diverse stakeholders including governments, corporates, multilateral agencies, and NGOs.
Knowledge of Singapore’s expertise in development and sustainable practices, particularly in education and health would be an advantage.
Good understanding of Monitoring, Evaluation and Learning (MEL) framework and grant management.
Strong budgeting, reporting, and financial oversight capabilities, experience in donor engagement and proposal writing would be an advantage.
Confident in managing multicultural, cross‐sectoral teams and operating in a matrix structure.
Excellent stakeholder engagement and communication skills (written and spoken), proficiency in other Southeast Asian languages would be an added advantage.
Willingness to travel.
Interested candidates are invited to send in your applications online stating your current and expected salary.
We regret that only shortlisted candidates will be notified.
#J-18808-Ljbffr

Join to apply for the
Facility Manager (Robotics Division)
role at
DSO National Laboratories
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Join to apply for the
Facility Manager (Robotics Division)
role at
DSO National Laboratories
Job Description
DSO National Laboratories (DSO) is Singapore’s largest defence research and development (R&D) organisation, with the critical mission to develop technological solutions to sharpen the cutting edge of Singapore's national security. At DSO, you will develop more than just a career. This is where you will make a real impact and shape the future of defence across the spectrum of air, land, sea, space and cyberspace.
Job Description
DSO National Laboratories (DSO) is Singapore’s largest defence research and development (R&D) organisation, with the critical mission to develop technological solutions to sharpen the cutting edge of Singapore's national security. At DSO, you will develop more than just a career. This is where you will make a real impact and shape the future of defence across the spectrum of air, land, sea, space and cyberspace.
The Robotics Division focuses on the research and development of advanced robotic systems and technologies across the air, land and maritime domains. These include aerodynamics, autonomy, platform control, guidance and navigation technologies.
People are DSO’s greatest asset. You will get to realise your career aspirations and develop your own niche either as a deep technical expert or a leader in the team. With frequent career dialogues and a robust training and development framework, we will provide you with the necessary development tools for you to reach your potential. You will also be recognised and rewarded through competitive remuneration packages and scholarship opportunities.
Facility Manager (Robotics Division)
In This Role, You Will
Ensure all equipment, including environmental control (EC) items, are properly maintained and calibrated according to set schedules
Oversee proper storage and handling of combustible and flammable materials
Manage and supervise a team of Facility In-Charge (ICs) and Workplace Safety Officers
Evaluate space usage, identify potential work hazards, and apply for necessary statutory licenses and permits before installing facilities or equipment in laboratories
Conduct risk assessments for facility and equipment operations; implement measures to mitigate safety and health risks
Train engineers on the safe operation and proper use of facilities and equipment
Maintain cleanliness and organization of all laboratory spaces
Job Requirements
Bachelor's Degree / Diploma in Engineering, Facilities Management, or a related field
Ability to plan, execute and monitor facility projects, including renovations and upgrades
Experience in implementing schedules for preventative maintenance to minimise equipment downtime and ensure equipment availability
Effective communication with contractors and stakeholders
Understand and adhere to relevant regulations, including building codes and safety standards
Self-driven, resourceful, meticulous and problem-solving nature
Seniority level
Seniority level Associate
Employment type
Employment type Full-time
Job function
Job function Other
Industries Defense and Space Manufacturing
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