775 Digital Transformation jobs in Singapore
Digital Transformation
Posted today
Job Viewed
Job Description
- Corporate Planning Executive | Digital Transformation
- Civil Construction Industry | Building Developer
- HQ at Changi Business Park ( Expo MRT )
- Mon to Fri, from 8.30am to 5.15pm
- Salary is $ $4,500 + Variable Bonus ( No AWS )
A corporate planning executive (Digital Solutions) in the construction industry plays a vital role:
- Supporting the CP Manager with the development and execution of long-term business strategies.
- Blends strategic business development with hands-on coordination and analysis, focusing specifically on construction projects as well as the development, maintenance, and support of various internal systems, including E-Appraisal, Driver's App, Safety Board, Events Management & Booking App, QR Business Card, and Dashboard & Portal.
- This role also offers backup support for maintenance and ongoing operations.
Qualifications and skills
- Education: Diploma or Degree in Information Technology, Digital Technology, Computer Science
- Experience: Requires 1-3 years of relevant experience in corporate planning, project management, or the building and construction industry.
- Proficiency in Microsoft Office Suite, Power Apps, and SharePoint is essential.
- Knowledge of C#, Python, API, ASP.NET, MSSQL, VSCODE is an advantage
Key responsibilities
- Support the development and implementation of the company's digitalization plan, work with stakeholders to gather requirements, provide estimates, and deliver new features for web and mobile applications
- Maintain applications by resolving incidents, performing bug fixes, and providing technical support.
- Participate in code reviews to ensure quality and automate workflows for efficiency.
- Produce and maintain comprehensive system documentation and facilitate knowledge transfers to the team.
- Participate in code reviews, automate and streamline workflow.
- Participate in Code Reviews
- Actively engage in regular code review sessions, providing constructive feedback to peers on code quality, best practices, and adherence to project standards.
Cheong Kar Chun Team Manager R
The Supreme HR Advisory 14C7279
Digital Transformation
Posted today
Job Viewed
Job Description
**(Job ID: )
Responsibilities:**
- Lead and manage AI-related projects in factories across Thailand and Indonesia.
- Oversee supply chain optimization initiatives in Singapore and other Asian countries to enhance operational efficiency.
- Collaborate with manufacturing teams to identify and propose suitable digital transformation (DX) solutions.
- Define project scope and requirements in coordination with manufacturing staff.
- Communicate user needs and project specifications to AI and software engineering teams.
- Manage and enhance the in-house data analyst training curriculum.
- Coordinate with HR to organize and deliver DX-related seminars.
- Track training progress and propose future training plans.
- Share best practices across Southeast Asia sites to ensure consistent DX implementation.
- Develop and implement Microsoft Power Automate or Robotic Process Automation (RPA) solutions to streamline repetitive tasks in sales, finance, and other departments.
- Promote DX initiatives and train employees across Southeast Asia to improve digital skills.
Requirements:
- Minimum 3 years of experience in manufacturing processes and business operations in Southeast Asia.
- Proven track record in executing DX projects, especially in AI and supply chain systems as a PMO
- Experience in developing and implementing RPA solutions using Microsoft Power Platform (Power Automate and Power Apps).
To Apply, please kindly email your updated resume
Please kindly refer to the Privacy Policy of Good Job Creations for your reference:
We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.
EA Personnel Name: Gary Ho Cheng Xuan
EA Personnel Reg. No.: R
EA License No.: 07C5771
Digital Transformation
Posted today
Job Viewed
Job Description
Digital Transformation (DX) Project Assistant Manager (DX projects, Power Platform)
Job Description
As a DX Project Consultant, you will play a pivotal role in expanding our business capabilities and supporting the digital transformation and data strategies of the company factories in Southeast Asia (SEA). You will be at the forefront of driving digital innovation and efficiency across our SEA operations, contributing to our mission of leveraging technology for enhanced business performance.
Job scope:
1. Project Management:
- Manage and support projects of Artificial Intelligence (AI) in factories located in Thailand and Indonesia.
Oversee supply chain optimization system projects to improve efficiency and productivity in Singapore and Asian countries.
Stakeholder Collaboration:
- Work closely with manufacturing teams to identify and propose suitable DX solutions.
- Communicate with manufacturing staff to define and scope DX projects.
Share project requirements and users' hidden needs with the AI/software engineers.
Training and Knowledge Sharing:
- Manage the in-house data analyst training curriculum.
- Coordinate with HR teams to organize and deliver seminars on DX topics.
- Monitor and report on training progress, proposing future training plans as needed.
Identify and share best practices across SEA sites to ensure consistent implementation of DX initiatives.
Introducing Productivity Tools (Microsoft Power Automate) or Robotic Process Automation (RPA):
- Develop and implement Microsoft Power Automate or RPA solutions to optimize repetitive tasks in sales, finance, and other departments.
- Act as an DX evangelist, training and improving the skills of employees in SEA sites.
Job Requirement
- Diploma/Bachelor's degree in Computer Science, Engineering, Business Administration, or related field
- Proficiency in Bahasa Indonesia to liaise smoothly with overseas factories in Indonesia counterparts
- Proven experience in the completion of DX projects (implementation and execution), particularly as a PMO in AI and supply chain systems
- Possess excellent project management and communication skills to work with cross-functional teams
- Proactive, self-motivated with a strong drive for continuous improvement
- Experience in Project management
- Experience in RPA development and implementation using Power Platform (Power Automate and Power Apps)
Interested applicants pls send in a copy of your resume with your current, expected salaries and availability in Microsoft Word format to Low See Wei (R for immediate processing.
Kindly indicate in your email subject title as "Job Application for 19822 Digital Transformation (DX) Project Assistant Manager (DX projects, Power Platform) SW"
Only shortlisted candidates will be notified, other applications will be updated to our database for future job opportunities
Thank you.
By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.
Please find Privacy Policy Agreement from the below link.
Digital Transformation
Posted today
Job Viewed
Job Description
- Company: Glass Manufacturer & Sales (Japanese Organization)
- Location: Labrador Park (Nearest MRT Station)
- Hybrid Work Arrangement
As a DX Project Consultant, you will play a pivotal role in expanding the business capabilities and supporting the digital transformation and data strategies of the Company's factories in Southeast Asia (SEA). You will be at the forefront of driving digital innovation and efficiency across the SEA operations, contributing to the Company's mission of leveraging technology for enhanced business performance.
Job scope:
1. Project Management:
- Manage and support projects of Artificial Intelligence (AI) in factories located in Thailand and Indonesia.
- Oversee supply chain optimization system projects to improve efficiency and productivity in Singapore and Asian countries.
- Work closely with manufacturing teams to identify and propose suitable DX solutions.
- Communicate with manufacturing staff to define and scope DX projects.
- Share project requirements and users' hidden needs with the AI/software engineers.
- Manage the in-house data analyst training curriculum.
- Coordinate with HR teams to organize and deliver seminars on DX topics.
- Monitor and report on training progress, proposing future training plans as needed.
- Identify and share best practices across SEA sites to ensure consistent implementation of DX initiatives.
- Develop and implement Microsoft Power Automate or RPA solutions to optimize repetitive tasks in sales, finance, and other departments.
- Act as an DX evangelist, training and improving the skills of employees in SEA sites.
- Diploma/Bachelor's degree in Computer Science, Engineering, Business Administration, or related field
- Proficiency in Bahasa Indonesia or Bahasa Melayu to liaise smoothly with overseas factory members in Indonesia who speak Bahasa Indonesia
- Proven experience in the completion of DX projects (implementation and execution), particularly as a PMO in AI and supply chain systems
- At least 3 years of experience and a strong understanding of manufacturing processes and business needs in SEA
- Possess excellent project management and communication skills to work with cross-functional teams
- Proactive, self-motivated with a strong drive for continuous improvement
- Experience in Project management
- Experience in RPA development and implementation using Power Platform (Power Automate and Power Apps)
- Comfortable to travel overseas when required (Once a month)
We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.
By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.
Effective from 1 October 2020 under the new Employment Agencies (EAs) Licence Conditions,
EAs will be required to collect the personal data (e.g. NRIC number number for overseas candidates) of applicants referred to employers for permanent or contract job positions of at least six months with a fixed monthly salary of S$3,300 and above.
PDPA requirements on collection, use, and disclosure of personal data would not be applicable to EAs that are collecting such information as it is a regulatory requirement by Ministry of Manpower.
Please find Privacy Policy Agreement from the below link.
Koh Kok Ann
EA Registration No: R
Pasona Singapore Pte Ltd
1 FINLAYSON GREEN #09-02 SINGAPORE
EA License No:90C4069
Digital Transformation
Posted today
Job Viewed
Job Description
- Company: Glass Manufacturer & Sales (Japanese Organization)
- Location: Labrador Park (Nearest MRT Station)
- Hybrid Work Arrangement
Job Description:
As a DX Project Consultant, you will play a pivotal role in expanding the business capabilities and supporting the digital transformation and data strategies of the Company's factories in Southeast Asia (SEA). You will be at the forefront of driving digital innovation and efficiency across the SEA operations, contributing to the Company's mission of leveraging technology for enhanced business performance.
Job scope:
1. Project Management:
- Manage and support projects of Artificial Intelligence (AI) in factories located in Thailand and Indonesia.
- Oversee supply chain optimization system projects to improve efficiency and productivity in Singapore and Asian countries.
2. Stakeholder Collaboration:
- Work closely with manufacturing teams to identify and propose suitable DX solutions.
- Communicate with manufacturing staff to define and scope DX projects.
- Share project requirements and users' hidden needs with the AI/software engineers.
3. Training and Knowledge Sharing:
- Manage the in-house data analyst training curriculum.
- Coordinate with HR teams to organize and deliver seminars on DX topics.
- Monitor and report on training progress, proposing future training plans as needed.
- Identify and share best practices across SEA sites to ensure consistent implementation of DX initiatives.
4. Introducing Productivity Tools (Microsoft Power Automate) or Robotic Process Automation (RPA):
- Develop and implement Microsoft Power Automate or RPA solutions to optimize repetitive tasks in sales, finance, and other departments.
- Act as an DX evangelist, training and improving the skills of employees in SEA sites.
Requirements:
- Diploma/Bachelor's degree in Computer Science, Engineering, Business Administration, or related field
- Proficiency in Bahasa Indonesia or Bahasa Melayu to liaise smoothly with overseas factory members in Indonesia who speak Bahasa Indonesia
- Proven experience in the completion of DX projects (implementation and execution), particularly as a PMO in AI and supply chain systems
- At least 3 years of experience and a strong understanding of manufacturing processes and business needs in SEA
- Possess excellent project management and communication skills to work with cross-functional teams
- Proactive, self-motivated with a strong drive for continuous improvement
- Experience in Project management
- Experience in RPA development and implementation using Power Platform (Power Automate and Power Apps)
- Comfortable to travel overseas when required (Once a month)
Interested applicants please apply directly for further shortlisting review.
We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.
By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.
Effective from 1 October 2020 under the new Employment Agencies (EAs) Licence Conditions,
EAs will be required to collect the personal data (e.g. NRIC number number for overseas candidates) of applicants referred to employers for permanent or contract job positions of at least six months with a fixed monthly salary of S$3,300 and above.
PDPA requirements on collection, use, and disclosure of personal data would not be applicable to EAs that are collecting such information as it is a regulatory requirement by Ministry of Manpower.
Please find Privacy Policy Agreement from the below link.
Jeffrey Koh Kok Ann
EA Registration No: R
Pasona Singapore Pte Ltd
1 FINLAYSON GREEN #09-02 SINGAPORE
EA License No:90C4069
Tell employers what skills you haveDigital Transformation
Management Skills
Factory
Change Management
Supply Chain Optimization
Manufacturing Processes
Supply Chain
Artificial Intelligence
Administration
Robotic Process Automation
PMO
Bahasa Indonesia
Project Management
Communication Skills
Manufacturing
Japanese
Digital Transformation
Posted today
Job Viewed
Job Description
- Corporate Planning Executive | Digital Transformation
- Civil Construction Industry | Building Developer
- HQ at Changi Business Park ( Expo MRT )
- Mon to Fri, from 8.30am to 5.15pm
- Salary is $3.300 - $4,500 + Variable Bonus ( No AWS )
A corporate planning executive (Digital Solutions) in the construction industry plays a vital role:
- Supporting the CP Manager with the development and execution of long-term business strategies.
- Blends strategic business development with hands-on coordination and analysis, focusing specifically on construction projects as well as the development, maintenance, and support of various internal systems, including E-Appraisal, Driver's App, Safety Board, Events Management & Booking App, QR Business Card, and Dashboard & Portal.
- This role also offers backup support for maintenance and ongoing operations.
Qualifications and skills
- Education: Diploma or Degree in Information Technology, Digital Technology, Computer Science
- Experience: Requires 1-3 years of relevant experience in corporate planning, project management, or the building and construction industry.
- Proficiency in Microsoft Office Suite, Power Apps, and SharePoint is essential.
- Knowledge of C#, Python, API, ASP.NET, MSSQL, VSCODE is an advantage
Key responsibilities
- Support the development and implementation of the company's digitalization plan, work with stakeholders to gather requirements, provide estimates, and deliver new features for web and mobile applications
- Maintain applications by resolving incidents, performing bug fixes, and providing technical support.
- Participate in code reviews to ensure quality and automate workflows for efficiency.
- Produce and maintain comprehensive system documentation and facilitate knowledge transfers to the team.
- Participate in code reviews, automate and streamline workflow.
- Participate in Code Reviews
- Actively engage in regular code review sessions, providing constructive feedback to peers on code quality, best practices, and adherence to project standards.
#SCR-carson-cheong
Cheong Kar Chun Team Manager R
The Supreme HR Advisory 14C7279
Tell employers what skills you haveDigital Transformation
ASPNet
Microsoft SharePoint
digital transformation program
Construction
Change Management
Business Analysis
Application Development
Information Technology
Delivering digital solutions
SharePoint
Project Management
Application Support
Mobile Applications
C#
API
Powerapps
Software Development
Technical Design
Technical Support
Digital Transformation
Posted today
Job Viewed
Job Description
- Company: Glass Manufacturer & Sales (Japanese Organization)
- Location: Labrador Park (Nearest MRT Station)
- Hybrid Work Arrangement
As a DX Project Consultant, you will play a pivotal role in expanding the business capabilities and supporting the digital transformation and data strategies of the Company's factories in Southeast Asia (SEA). You will be at the forefront of driving digital innovation and efficiency across the SEA operations, contributing to the Company's mission of leveraging technology for enhanced business performance.
Job scope:
1. Project Management:
- Manage and support projects of Artificial Intelligence (AI) in factories located in Thailand and Indonesia.
- Oversee supply chain optimization system projects to improve efficiency and productivity in Singapore and Asian countries.
- Work closely with manufacturing teams to identify and propose suitable DX solutions.
- Communicate with manufacturing staff to define and scope DX projects.
- Share project requirements and users' hidden needs with the AI/software engineers.
- Manage the in-house data analyst training curriculum.
- Coordinate with HR teams to organize and deliver seminars on DX topics.
- Monitor and report on training progress, proposing future training plans as needed.
- Identify and share best practices across SEA sites to ensure consistent implementation of DX initiatives.
- Develop and implement Microsoft Power Automate or RPA solutions to optimize repetitive tasks in sales, finance, and other departments.
- Act as an DX evangelist, training and improving the skills of employees in SEA sites.
- Diploma/Bachelor's degree in Computer Science, Engineering, Business Administration, or related field
- Proficiency in Bahasa Indonesia or Bahasa Melayu to liaise smoothly with overseas factory members in Indonesia who speak Bahasa Indonesia
- Proven experience in the completion of DX projects (implementation and execution), particularly as a PMO in AI and supply chain systems
- At least 3 years of experience and a strong understanding of manufacturing processes and business needs in SEA
- Possess excellent project management and communication skills to work with cross-functional teams
- Proactive, self-motivated with a strong drive for continuous improvement
- Experience in Project management
- Experience in RPA development and implementation using Power Platform (Power Automate and Power Apps)
- Comfortable to travel overseas when required (Once a month)
We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.
By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.
Effective from 1 October 2020 under the new Employment Agencies (EAs) Licence Conditions,
EAs will be required to collect the personal data (e.g. NRIC number number for overseas candidates) of applicants referred to employers for permanent or contract job positions of at least six months with a fixed monthly salary of S$3,300 and above.
PDPA requirements on collection, use, and disclosure of personal data would not be applicable to EAs that are collecting such information as it is a regulatory requirement by Ministry of Manpower.
Please find Privacy Policy Agreement from the below link.
Koh Kok Ann
EA Registration No: R
Pasona Singapore Pte Ltd
1 FINLAYSON GREEN #09-02 SINGAPORE
EA License No:90C4069
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Lead, Digital Transformation
Posted 2 days ago
Job Viewed
Job Description
Overview
Mediacorp is Singapore's largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms. Its mission is to engage, entertain, and enrich audiences by harnessing the power of creativity.
We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.
Designation: Lead, Digital Transformation - Finance & Procurement (2-year contract)
ResponsibilitiesPurpose
Lead the strategic digital transformation agenda for Finance and Procurement, ensuring robust, future-ready processes across Procure-to-Pay (P2P) and Order-to-Cash (O2C) value streams. The role will champion innovation, governance, and operational excellence through technology enablement, process redesign, and data-driven decision making.
Responsibilities
- Digital Transformation & Strategy
- Define and own the multi-year digital roadmap for Finance and Procurement, aligning initiatives with enterprise goals
- Shape system strategies (ERP, procurement suites, workflow platforms) to drive efficiency, visibility, and resilience
- Evaluate and adopt emerging technologies (AI, GenAI, no-code/low-code, intelligent automation) that deliver measurable business value
- Balance innovation with business constraints, aligning technology investments with financial priorities and delivery timelines
- Process Excellence & Innovation
- Lead process reengineering efforts (Lean Six Sigma, value stream mapping, process redesign) to eliminate inefficiencies and strengthen controls
- Embed best practices across P2P and O2C processes to enhance cycle times, accuracy, and user experience, with comprehensive documentation of processes, decisions and controls
- Act as change agent to cultivate a culture of digital adoption, continuous improvement, and data-driven decision making
- Program & Stakeholder Management
- Operate as a hands-on individual contributor with no direct staff, working across and through other members in the organization, sometimes in environments with resistance and unstructured workflows
- Direct cross-functional transformation projects using Agile methodologies, ensuring timely delivery and measurable impact and adherence to budget and resource constraints
- Oversee full system life cycle management (requirements, design, testing, deployment, stabilization, upgrades), with comprehensive documentation and effective management of scope, cost and schedule trade-offs
- Partner with IT, vendors, and internal stakeholders to manage integration, data migration, and system enhancements
- Provide senior leadership with clear visibility of program progress, risks, and benefits realization
- Influence business leaders and cross-functional stakeholders to adopt innovative solutions and embrace change
- Degree in Business, Finance, Procurement, Information Systems, or related discipline
- 12 to 15 years' progressive experience in Finance and/or Procurement operations, with demonstrated leadership in digital transformation
- Strong expertise in P2P and O2C process optimization, ERP and procurement platforms (e.g SAP, Coupa, Oracle, Workday)
- Proven experience with process automation (e.g. AI, low-code platforms), data visualization, and business intelligence tools
- Certified Lean Six Sigma Black Belt or equivalent credentials advantageous
- Demonstrated ability to influence at senior levels, manage large-scale change, and deliver enterprise-wide impact
- Strong stakeholder engagement and program governance skills
- Strategic thinker with hands-on problem-solving orientation
Digital Transformation Specialist
Posted 18 days ago
Job Viewed
Job Description
JOB DESCRIPTION
Department: Digital Transformation Innovator
Report to: Deputy Manager
Supervise: N/A
Functional Relationships with: Business Engineer, Sales & Marketing and external partners.
POSITION PROFILE:
Based in: Singapore
Job Site: Yishun
The successful candidate will:
As a Digital Transformation Specialist, you will play a critical role in driving our organization's digital transformation initiatives. You will work closely with business users and cross-functional teams to identify opportunities for digital innovation, develop and implement effective digital strategies, and ensure the successful execution of digital projects. Your expertise in digital technologies and your ability to bridge the gap between business and technology will be essential to your success.
Key Duties & Responsibilities:
Lead end-to-end digital transformation projects, from initial ideation, strategic planning to execution, deployment, and post-implementation analysis.
Identifying and capitalizing on opportunities for innovative DX solutions that enhance business processes and operational efficiency.
Develop detailed project plans, including managing timelines, resources, and stakeholder communication to ensure successful delivery on scope, schedule, and budget.
Facilitate meetings, workshops, and presentations to gather requirements, provide updates, and support stakeholder engagement.
Monitor project risks and issues proactively, escalating them to management and recommending mitigation strategies as appropriate.
Support the development and maintenance of automation scripts or small applications that optimize processes and increase productivity.
Oversee testing, validation, and quality assurance activities to ensure delivered solutions meet requirements and standards.
Maintain comprehensive and up-to-date project documentation, including requirements, process flows, user manuals, and status reports.
Ability/ Competency Required:
Bachelor’s degree in information technology, Computer Science, Business Administration, or related field.
3 years of relevant experience. Fresh graduates are also welcomed.
Excellent communication and interpersonal skills to effectively liaise with business and technical teams.
Proficient in requirement gathering, documentation, and project scheduling tools (e.g., ASANA).
Analytical mindset with strong problem-solving skills and attention to detail.
Knowledge of data analysis techniques and tools (e.g., Power BI) is desirable.
Manager, Digital Transformation
Posted today
Job Viewed
Job Description
ViewQwest is one of the fastest-growing and dynamic brands in Singapore and Malaysia's telecommunications industry. We strive to always be better by delivering consistent and outstanding service to our customers. Not only do we believe in our products and services, but we are also passionate and proud of the work that we do.
Be part of the team that brings #BetterBroadband to everyone Be Better, Join the Fastest
The Manager, Digital Transformation is responsible for leading business analysis and process improvement initiatives across the organisation while overseeing the daily operations of the Business Analysis (BA) team. This role combines hands-on business analysis with strategic leadership, ensuring that transformation projects are delivered successfully, governance standards are enforced, and team outputs are aligned with business goals. The Manager will play a key role in identifying opportunities to leverage automation and artificial intelligence (AI) as part of solutioning, shaping the company's digital transformation roadmap, and driving adoption of new systems and processes.
Key Responsibilities
Business Process Transformation
- Lead the analysis, design, and re-engineering of business processes to eliminate inefficiencies, reduce manual work, and enable automation.
- Evaluate opportunities to integrate AI-driven tools and intelligent automation into processes and workflows.
- Partner with stakeholders to define requirements and translate them into actionable solutions with measurable business impact.
Team Leadership & Development
- Supervise daily BA team operations, providing direction, prioritisation, and quality oversight of deliverables.
- Mentor, coach, and develop BAs, fostering knowledge transfer, consistency of output, and professional growth.
- Enforce standards for documentation, UAT, and process alignment across all BA work.
Project Delivery & Cross-Team Collaboration
- Manage BA workstreams in transformation projects, ensuring delivery is on time, within scope, and aligned with strategic objectives.
- Collaborate closely with support teams to ensure requirements are translated effectively into technical solutions.
- Serve as a key liaison between business users, technical teams, and leadership to ensure clear communication and shared understanding of goals.
- Facilitate workshops, walkthroughs, and UAT sessions to drive stakeholder alignment and adoption.
Governance & Compliance
- Ensure adherence to governance policies, approval workflows, and data handling standards across transformation initiatives.
- Drive consistency in how processes and system changes are documented, reviewed, and approved.
Strategic Alignment & Innovation
- Collaborate with leadership to prioritise transformation initiatives and shape the departmental roadmap.
- Provide insights and recommendations to ensure projects support long-term organisational strategy and digital innovation goals.
- Proactively identify and propose AI-enabled solutions to improve customer experience, efficiency, and decision-making.
Change Management & Adoption
- Develop and implement change management strategies to support the adoption of new processes and systems.
- Anticipate potential resistance and design mitigation strategies to ensure smooth transitions across departments.
Reporting & Continuous Improvement
- Consolidate and present reports on BA activities, project progress, and transformation outcomes to leadership.
- Monitor performance metrics and lessons learned to refine methodologies and drive continuous improvement.
- Track adoption and ROI of AI-enabled solutions to ensure sustainable business impact.
Qualifications & Skills
- Bachelor's degree in Business, Information Systems, or related field.
- Minimum 5 years' experience in business analysis or digital transformation, with proven leadership or supervisory experience.
- Strong understanding of SaaS platforms, automation, and enterprise transformation initiatives.
- Familiarity with AI concepts, intelligent automation tools, and their practical application in business processes.
- Skilled in Agile/Scrum methodologies, requirements management, and stakeholder facilitation.
- Excellent analytical, problem-solving, and decision-making skills, with the ability to balance detail with strategic perspective.
- Strong communication and influencing skills, with proven ability to engage both technical and non-technical stakeholders.