1,304 Digital Operations jobs in Singapore

• Support the transition and operational readiness activities for the modernisation project.
• Collaborate with cross-functional teams to define and maintain operational processes.
• Work with analysts, developers, and infrastructure teams to troubleshoot production issues.
• Ensure adherence to security, audit, and enterprise standards.

• Strong experience in leading application operations and production support for modernisation systems.
• Hands-on expertise with COBOL and Java-based applications and operational readiness for modernisation projects.
• Solid knowledge of cloud services, monitoring tools, and ITIL processes.

This role oversees the stability and reliability of enterprise applications, ensuring they meet business priorities and service level agreements.

• Maintain or update standard operating procedures, work instructions, operations run books, and application documentation to ensure accuracy and relevance.
• Oversee operational matters of enterprise applications, including user-reported incidents, service requests, operational issues, and audit activities to ensure timely resolution in line with business priorities and SLAs.

• Participate in Scrum ceremonies as needed, such as backlog refinement, sprint planning, daily stand-ups, sprint reviews, and retrospectives to collaborate with teams.
• Work with Product Owner to balance delivery of new features with resolution of technical debt and operational issues to drive continuous improvement.

• Oversee the intake, triage, escalation, and resolution of user-reported incidents and service requests to minimize disruption.
• Collaborate with Service Desk/Application Support to ensure proper logging, categorization, and first-line resolution where possible to optimize resources.
• For new issue types, assess business impact and determine resolution priorities in consultation with stakeholders to prioritize efforts effectively.
• Ensure critical incidents are expedited into active sprints or addressed via agreed emergency processes to maintain system availability.
• Monitor SLA compliance, track resolution progress, and ensure clear communication to users and stakeholders to build trust.
• Review incident trends, conduct post-incident reviews, and feed insights into the product backlog for preventive action to improve services.

• Ensure applications meet agreed performance, availability, and security targets through proactive monitoring and maintenance.
• Coordinate release management for updates, patches, and new features to minimize disruption and ensure smooth operation.
• Oversee root cause analysis for recurring issues and drive long-term fixes to resolve underlying problems.
• Maintain or delegate-and-ensure documentation, operational runbooks, and compliance records are up-to-date to support decision-making.

• Serve as the primary liaison between business units, Scrum teams, and vendors for operational issues to facilitate effective communication.
• Provide regular reports on product delivery progress, incident metrics, and operational health to stakeholders to foster transparency.

• Identify opportunities for automation, self-service, and proactive monitoring to reduce incident volume and improve efficiency.
• Promote a culture of 'you build it, you run it' within Scrum teams to encourage quality ownership and accountability.
• Ensure lessons learned from incidents are applied to prevent recurrence and improve services to drive ongoing excellence.

We are seeking a skilled Digital Operations Manager to oversee the daily operation and maintenance of our digital ad panels.

• Ensure accurate and timely content display on digital ad panels.
• Supervise quality checks, approval processes, and regulatory submissions for digital assets.
• Verify Proof of Delivery (POD) for campaign execution.

• Manage contractors for digital asset O&M and enforce SLA performance.
• Track software licences, utilities, telco usage, and digital asset inventory.
• Coordinate procurement for system and equipment needs.

• Work with IT teams to ensure compliance with cybersecurity, licensing, and audit requirements.
• Manage user access and maintain control of digital systems.

• Act as the main contact for asset owners and operators on digital assets operational matters.
• Address feedback from clients and the public related to screen health and condition.

Degree in Digital Media, IT, or Engineering is required. Minimum 1 year of experience in media, IT, or operations/project management is necessary.

The ideal candidate will be proficient in HTML, CSS, JavaScript, and front-end frameworks. Familiarity with build tools, version control, and API integration is an advantage.

• Excellent coordination, communication, and time management skills.
• Detail-oriented and proactive with strong problem-solving skills.

Job Overview

This role ensures smooth daily operations of digital advertising assets across train stations, bus interchanges, buses, and taxis. It acts as a key link between commercial, operational, and tech teams, working closely with internal departments and external partners like IT vendors, system integrator, asset owners, and transport operators.

Job Description

Digital Operations

• Oversee daily operation and maintenance (O&M) of digital ad panels to ensure accurate and timely content display.
• Supervise content quality checks, approval processes, and regulatory submissions (e.g. Rail Form A, Bus Form D, Permits).
• Verify Proof of Delivery (POD) for campaign execution.

Vendor & Asset Management

• Manage contractors for digital assets O&M and enforce SLA performance.
• Track software licences, utilities, telco usage, and digital asset inventory.
• Coordinate procurement for system and equipment needs.

Compliance & Governance

• Work with Group IT to ensure compliance with cybersecurity, PDPA, licensing, and audit requirements.
• Manage user access and maintain control of digital systems.

Stakeholder Coordination

• Act as the main contact for asset owners and operators on digital assets operational matters.
• Address feedback from clients and the public related to screen health and condition; assist with on-ground events and activations of tech related campaigns.

Reporting & Admin

• Prepare operational reports and ensure documentation accuracy.
• Conduct stock-takes and perform other administrative or ad-hoc duties as required.

Project & Systems Support

• Assist with new system or product rollouts, including cost analysis and project timelines.
• Coordinate with vendors and stakeholders through testing and implementation stages.
• Lead system setup of new digital sites
• Lead or assist in digitalisation road map of Moove Media in-business processes

Any other duties assigned

Requirements

• Degree in Digital Media, IT, or Engineering.
• Minimum 1 year of experience in media, IT, or operations/project management.
• Proficient in HTML, CSS, JavaScript, and front-end frameworks (e.g. React, ).
• Familiar with build tools (e.g. webpack), version control (Git), and API integration.
• Strong coordination, communication, and time management skills.
• Detail-oriented, proactive, and confident working with contractors, authorities, and operators on-site.

Job Overview

This role ensures smooth daily operations of digital advertising assets across train stations, bus interchanges, buses, and taxis. It acts as a key link between commercial, operational, and tech teams, working closely with internal departments and external partners like IT vendors, system integrator, asset owners, and transport operators.

Job Description

Digital Operations

• Oversee daily operation and maintenance (O&M) of digital ad panels to ensure accurate and timely content display.
• Supervise content quality checks, approval processes, and regulatory submissions (e.g. Rail Form A, Bus Form D, Permits).
• Verify Proof of Delivery (POD) for campaign execution.

Vendor & Asset Management

• Manage contractors for digital assets O&M and enforce SLA performance.
• Track software licences, utilities, telco usage, and digital asset inventory.
• Coordinate procurement for system and equipment needs.

Compliance & Governance

• Work with Group IT to ensure compliance with cybersecurity, PDPA, licensing, and audit requirements.
• Manage user access and maintain control of digital systems.

Stakeholder Coordination

• Act as the main contact for asset owners and operators on digital assets operational matters.
• Address feedback from clients and the public related to screen health and condition; assist with on-ground events and activations of tech related campaigns.

Reporting & Admin

• Prepare operational reports and ensure documentation accuracy.
• Conduct stock-takes and perform other administrative or ad-hoc duties as required.

Project & Systems Support

• Assist with new system or product rollouts, including cost analysis and project timelines.
• Coordinate with vendors and stakeholders through testing and implementation stages.
• Lead system setup of new digital sites
• Lead or assist in digitalisation road map of Moove Media in-business processes

Any other duties assigned

Requirements

• Degree in Digital Media, IT, or Engineering.
• Minimum 1 year of experience in media, IT, or operations/project management.
• Proficient in HTML, CSS, JavaScript, and front-end frameworks (e.g. React, ).
• Familiar with build tools (e.g. webpack), version control (Git), and API integration.
• Strong coordination, communication, and time management skills.
• Detail-oriented, proactive, and confident working with contractors, authorities, and operators on-site.

We are seeking a skilled Director of Digital Operations to lead our team in ensuring the seamless operation of business applications.

• The ideal candidate will have experience in resolving issues with software applications, minimizing downtime and optimizing performance.
• They will be responsible for developing and enforcing protocols for new software applications, promoting efficient use and reducing errors.
• A strong leader, they will provide comprehensive training on software applications, enhancing employee productivity and fostering a positive work environment.
• They will also manage local area networks, including router installation, email address creation, password management, and data backup.
• The successful candidate will design and implement solutions that meet high standards of quality and adhere to established guidelines.
• They will develop, execute, and maintain the company database, ensuring accuracy and relevance of data.

Key Skills:

• Troubleshooting
• Solutioning
• Application Development
• Technical File Management
• Router Configuration
• Technical Review
• Coding
• Issue Resolution
• Performance Management
• Business Requirements Analysis

This senior role oversees key company operations, focusing on digital product development and user experience. The ideal candidate will lead strategic initiatives, leveraging hands-on execution to drive business growth.

The successful applicant will have a proven track record in digital product management and operations. Minimum 5 years of experience in a managerial or leadership role is required. Strong communication and leadership skills are essential for effective stakeholder management.

1. Drive end-to-end digital product initiatives from ideation to delivery, aligning with business objectives.
2. Develop and implement digital strategies, including UX/UI enhancements and technology adoption.
3. Manage cross-functional teams: product, tech, marketing.
4. Coordinate project delivery and ensure timely completion.
5. Contribute to company management decisions and business growth strategies.
6. Analyze product performance and recommend improvements.

1. Proven experience in digital product management and company operations.
2. Minimum 5 years in a managerial or leadership role.
3. Strong leadership and stakeholder management skills.
4. Experience in budget planning and project execution.

Job Overview

This role ensures smooth daily operations of digital advertising assets across train stations, bus interchanges, buses, and taxis. It acts as a key link between commercial, operational, and tech teams, working closely with internal departments and external partners like IT vendors, system integrator, asset owners, and transport operators.

Job Description

Digital Operations

• Oversee daily operation and maintenance (O&M) of digital ad panels to ensure accurate and timely content display.
• Supervise content quality checks, approval processes, and regulatory submissions (e.g. Rail Form A, Bus Form D, Permits).
• Verify Proof of Delivery (POD) for campaign execution.

Vendor & Asset Management

• Manage contractors for digital assets O&M and enforce SLA performance.
• Track software licences, utilities, telco usage, and digital asset inventory.
• Coordinate procurement for system and equipment needs.

Compliance & Governance

• Work with Group IT to ensure compliance with cybersecurity, PDPA, licensing, and audit requirements.
• Manage user access and maintain control of digital systems.

Stakeholder Coordination

• Act as the main contact for asset owners and operators on digital assets operational matters.
• Address feedback from clients and the public related to screen health and condition; assist with on-ground events and activations of tech related campaigns.

Reporting & Admin

• Prepare operational reports and ensure documentation accuracy.
• Conduct stock-takes and perform other administrative or ad-hoc duties as required.

Project & Systems Support

• Assist with new system or product rollouts, including cost analysis and project timelines.
• Coordinate with vendors and stakeholders through testing and implementation stages.
• Lead system setup of new digital sites
• Lead or assist in digitalisation road map of Moove Media in-business processes
• Any other assigned duties

Job Requirement

• Degree in Digital Media, IT, or Engineering.
• Minimum 1 year of experience in media, IT, or operations/project management.
• Proficient in HTML, CSS, JavaScript, and front-end frameworks (e.g. React, Vue.js).
• Familiar with build tools (e.g. webpack), version control (Git), and API integration.
• Strong coordination, communication, and time management skills.
• Detail-oriented, proactive, and confident working with contractors, authorities, and operators on-site.

Company description
Publicis Groupe is not just a company you work for; it’s a platform for you to take your talent to the world.
If you want to help change the world, ideas alone are not enough. Real impact can only come from having meaningful access to a world of knowledge, people and resources. At Publicis Groupe, you are connected to our global network, intelligence, tools, clients, brands and 80,000 brilliant minds with expertise in data, technology, media, strategy, creativity and business transformation, all literally at your fingertips.
Go ahead, the world is waiting.
Publicis Groupe is the third largest communications group in the world. Founded in Paris in 1926, we are present in more than 100 countries as leaders in marketing, communication, and digital business transformation. Two of its biggest solution hubs in Singapore - Publicis Communications and Publicis Media & Digital.
Publicis Communications, the creative communications hub of the Publicis Groupe, is a collective of the most passionate, purposeful, and progressive creative agencies in Singapore. They are Publicis Worldwide, Leo Burnett, Saatchi & Saatchi, Prodigious, and MSL.
Publicis Media & Digital, which is comprised of global media agency brands Starcom, Zenith, Spark Foundry, and Performics, is powered by digital-first, data-driven global practices that together, help our clients navigate the modern media landscape.
Our two other solution hubs, Publicis Sapient and Publicis Commerce, empower businesses to embrace digital transformation and equip them with a total commerce experience.
Overview
Publicis Groupe is searching for a talented individual to join the team and our bespoke agency for a globally recognized company known for its iconic brands across Snacking, Petcare and Food & Nutrition across our network and around the globe. This is a unique opportunity to partner with iconic brands on their marketing transformation journey. You will help enable the client to future-proof their business, whilst also being part of a Power of One model that integrates media, production, data & tech, social, influencer and commerce to create end-to-end PESO experiences.
The global team will consist of individuals from over 70+ markets, all operating with the same vision: To build a better today, for tomorrow.
Key Responsibilities:
Biddable Hub Model & WoW
Lead the deployment, optimisation, and continuous improvement of the biddable hub model and WoW across all Regional and Local markets.
Ensure the hub is fully integrated with SEO, retail media, connected commerce, TAAG, and APEX, promoting cross-channel collaboration and aligned delivery processes.
Identify, scope, and implement operational enhancements, workflows, and automation solutions to improve efficiency and campaign quality.
Campaign Delivery Excellence
Oversee the operational delivery of all biddable campaigns, ensuring set-up, optimisation, reporting, and finance processes are accurate, timely, and compliant with best practices.
Build and maintain frameworks for world-class optimisation, test & learn, and performance commentary, ensuring learnings are leveraged in future planning.
Partner with
Global Biddable team
and your regional
Biddable Hub Lead
to maintain a central repository of campaign and test learnings, ensuring insights are shared across markets.
Hub Operations, Tools & Governance
Ensure adoption and effective use of key tools (AuditPro, CapSure, CoreOS modules, and other client platforms) across all teams.
Drive collaboration between hub teams, TAAG, and Regional and Local markets to maintain consistent workflows and output quality.
Oversee adherence to data governance, compliance, and accuracy standards, including naming conventions.
Stakeholder Engagement
Build trusted relationships with senior stakeholders, both globally and locally, ensuring biddable delivery consistently meets and exceeds expectations.
Act as a key point of contact for operational excellence discussions with internal leadership and cross-agency teams.
Anticipate and proactively present operational and process innovations that add value to the client and hub delivery.
Team Leadership & Collaboration
Directly manage the Biddable Campaign Manager, ensuring objectives are clear and performance is consistently high.
Foster a strong, unified culture across onshore and offshore teams, ensuring daily collaboration and knowledge sharing.
Support the development, training, and progression of all direct reports, driving team growth and capability building.
Qualifications
Bachelor's degree in related fields
10+ years with proven experience leading large, multi-market biddable activation teams across search, social, and programmatic.
Strong expertise in operational excellence, workflow management, and digital governance.
Experience in deploying and improving hub models and cross-channel collaboration frameworks.
Skilled in stakeholder engagement at senior client and agency leadership levels.
Strong working knowledge of campaign activation processes, optimisation frameworks, and automation solutions.
Exceptional organisational, leadership, and communication skills, with the ability to unify and inspire geographically dispersed teams.
Track record in driving process innovation and delivering operational improvements at scale.
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