347 Digital Consultant jobs in Singapore

Job Duties

• Lead digital services in new business initiatives, incl. writing proposals, creating estimates and presentations and actively participate in RFPs and pitches as needed.
• Provide Solution Consulting to Customers and give intelligent response.
• Responsible for the satisfaction and growth of accounts, and able to identify opportunities for growth and incremental opportunities with client.
• Manage client escalations and conflict resolution.
• Develop and sustain strong working relationships with customers, management, development team, test, IT peers and vendors
• Proactively manage changes in project scope, identify potential crises, and devise contingency plans
• Taking ownership of client needs/requests and facilitates their completion.
• Participation in key client meetings including status update meetings and presentation of project deliverables
• Delivers engaging, informative, well-organized presentations
• Maintaining profitability of engagements in partnership with project management

Qualifications & Skills

• Minimum Degree in Information Technology, Computer Science, or in digital media , Communications or related degree
• At least 1 year of experience in handling managing digital accounts and integrated digital projects.
• Able to handle multiple tasks/projects simultaneously
• Customer-oriented person with excellent communication skills, written and verbal
• Excellent at relationship building and interpersonal skills.
• Ability to maintain poise, confidence and professional disposition under high-pressure situations
• Candidates with no experience are welcomed
• Fluent in English and Mandarin

Note: Proceeding to apply on this job post means you have read, understand and agreed to WPH DATA PROTECTION NOTICE FOR JOB APPLICANTS in the link below.

• Lead digital services in new business initiatives, incl. writing proposals, creating estimates and presentations and actively participate in RFPs and pitches as needed.
• Provide Solution Consulting to Customers and give intelligent response.
• Responsible for the satisfaction and growth of accounts, and able to identify opportunities for growth and incremental opportunities with client.
• Manage client escalations and conflict resolution.
• Develop and sustain strong working relationships with customers, management, development team, test, IT peers and vendors
• Proactively manage changes in project scope, identify potential crises, and devise contingency plans
• Taking ownership of client needs/requests and facilitates their completion.
• Participation in key client meetings including status update meetings and presentation of project deliverables
• Delivers engaging, informative, well-organized presentations
• Maintaining profitability of engagements in partnership with project management

• Minimum Degree in Information Technology, Computer Science, or in digital media , Communications or related degree
• At least 1 year of experience in handling managing digital accounts and integrated digital projects.
• Able to handle multiple tasks/projects simultaneously
• Customer-oriented person with excellent communication skills, written and verbal
• Excellent at relationship building and interpersonal skills.
• Ability to maintain poise, confidence and professional disposition under high-pressure situations
• Candidates with no experience are welcomed
• Fluent in English and Mandarin

We are seeking a highly skilled Business Analyst to join our team. As a Business Analyst, you will play a crucial role in delivering government projects by translating complex business requirements into clear technical requirements.

The ideal candidate will have a solid track record in delivering government projects, excellent stakeholder management and communication skills, and a good understanding of user experience principles.

Key Responsibilities:

• Gather, analyze, and document business requirements through stakeholder interviews, workshops, and process mapping sessions
• Translate complex business needs into clear user stories and functional specifications for the development team
• Support user research activities and incorporate user feedback into requirements documentation
• Identify opportunities to leverage GenAI tools to improve business processes and user productivity
• Facilitate communication between government stakeholders, product owners, and the technical team
• Create and maintain process flows, user journey maps, and requirements documentation
• Contribute to basic wireframes and user flow diagrams in collaboration with UX designers
• Conduct user acceptance testing (UAT) and coordinate feedback from stakeholders
• Support change management initiatives and user training programmes
• Monitor and report on project progress, risks, and issues

Requirements:

• At least 7 years of experience in government digital transformation projects
• Strong understanding of government IT policies, processes, and compliance requirements (e.g., IM8)
• Understanding of GCC concepts, terminology, and security classifications to facilitate requirements gathering and documentation
• Proven experience in requirements gathering, analysis, and documentation
• Proficiency in business process modelling and documentation tools
• Experience in agile methodologies and working with scrum teams
• Strong stakeholder management and communication skills
• Ability to understand technical concepts and communicate them to non-technical audiences
• Good understanding of user experience principles and best practices

Wireframes, Requirements Gathering, UAT, GCC, Scrum, User Stories, Translating, Artificial Intelligence, Agile Methodologies, User Research, User Acceptance Testing, Business Process, UX, Terminology, Mapping

Requirements: Clerical experience; ability to perform basic design, manage social media software, and handle basic clerical tasks

Working Hours: Monday-Friday 9am-5:30pm; Saturday 9am-1pm

Other Details: Basic design skills and experience in managing social media software are required

Location: Ubi

R&T RECRUITMENT MANAGEMENT 12C5922 67026282

About this role:

We are seeking a skilled consultant to analyse and document business workflows, recommend IT-based solutions, and support the implementation of digital tools. This is an exciting opportunity for someone with strong analytical and problem-solving skills to join our team and contribute to improving efficiency and reducing manual processes.

• Key responsibilities will include analysing current business workflows, recommending IT-based solutions, supporting the implementation of digital tools, and coordinating with project, design, and technical teams.
• The ideal candidate will have a bachelor's degree in information technology or a related field, strong analytical and problem-solving skills, and knowledge of project management tools/software.
• As a member of our team, you will be working on projects that require effective collaboration, communication, and teamwork. We are looking for someone who can maintain compliance with company documentation standards and assist management in data analysis and preparing proposals for clients.

Benefits:

This role offers opportunities for professional growth and development, as well as the chance to work with a talented team of professionals. If you are a motivated individual with a passion for digital transformation and process improvement, we encourage you to apply.

This role involves collaborating with a global business team to streamline workflows and drive digital transformation as an Enterprise Solutions Specialist.