1658 Department Stores jobs in Punggol
Customer Service Executive
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Responsibilities
- Acts as the point of contact on for specialized and/or major customer accounts of diverse scope and complexity by maintaining successful, long-term business relationships and contacts with customer procurement employees.
- Responds to requests for quotations in a timely manner and coordinates with price estimating, reviews pricing for reasonableness, submits quotations/proposals for customer review, and handles customer questions regarding the submitted quote/proposal.
- Follow up on submitted offers to customers to drive sales and meet organization financial targets by utilizing ILS to drive slow moving inventory sales.
- Perform contract review, including screening customers' orders against existing LTAs, MTAs, Parker's standard terms and conditions, or other published contractual guidelines. Acknowledge purchase orders in accordance with the method and timing agreed with the customer and enters purchase orders into the system, ensuring the accuracy of sales order entry data.
- Monitors delivery status and provides status reports to customers by gathering data, researching outstanding shipments, and obtaining up‐to‐date shipping information from numerous sites globally.
- Provides solutions to customer problems that impact cost or schedule. Negotiates requirements across multiple customers, products, and internal teams with the focuses on stock allocation issues to maximize customer service levels.
- May re-prioritizes schedule to meet customer commitments by identifying significant problems and escalates matters to the Customer Account Manager, and tracks the matter until its' resolved.
- Acts as the voice of the customer and ensures timely resolution to all customer orders and enquiries by resolve customer complaints concerning invoices or billing discrepancies, ensures invoices have been processed and paid by monitoring the customers' account status and research account histories to assist in collection activities by accounts receivable.
- Has responsibility to coordinate and ensure coverage for "aircraft-on-ground/critical priority service by responding to all AOG inquiries within 4 hrs and close AOG inquiries with stock on hand.
- Analyze and propose changes in methods and/or procedures to improve efficiency and the quality of service. Lead continuous improvement initiatives to improve the efficiency of internal systems and processes within the division and/or with corporate and customer involvement.
- Serve as a functional subject expert and resource by sharing specialized knowledge with others team members. Represents Company on specific projects by contributing to team effort by accomplishing related results as needed. Work assignments may include cross-functional or project team responsibilities.
- Develop knowledge of procurement practices and FAA regulations, Parker products, and manufacturing processes, and customers. Ensures compliance with federal, state, and aerospace industry regulations (e.g., FAA); ensures adherence to requirements and advises management on needed actions.
Qualifications
- Bachelor's degree or Experienced Diploma holder with at least 3 years of relevant experience in business administrations and customer service.
- Proven ability to administer customer accounts, prioritize shipments, efficient servicing of customer requests, prompt communication, take ownership and manage customer relationships.
- Experienced in preparing and responding to RFQs timely, quotations, able to coordinate pricing and lead time, address customer inquiries and provide support to Business development/Account Managers.
- Strong cross‑functional coordination skills (quality, shipping, accounting, planning, production) with the ability to prioritize AOG requests and release orders based on customer's request dates.
- Proficient in monitoring deliveries, providing backlog status reports, monitor customers' account status and support collections efforts.
- Skilled in reviewing and coordinate with internal quality division to resolve customer complaints/claims (damaged, late, incorrect shipments) and support replacements when required.
- Commitment to continuous improvement, willingness to develop knowledge of FAA regulations, export compliance, team‑oriented, SAP experience referred.
- Successful candidates may be required to work on weekends on a rotational roster in line with operational needs.
Executive, Customer Service
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Description
The Executive, Customer Service (Events and Operations) will be responsible for planning, coordinating, and executing a variety of events that enhance the school's brand presence, engage stakeholders, and support student enrolment objectives. This role involves close collaboration with internal teams, external vendors, and stakeholders to ensure events are well-organized, impactful, and aligned with the institution's vision and goals.
Responsibilities:
Event Planning & Execution
- Assist in conceptualizing and planning events such as open houses, school tours, scholarship briefings, webinars, corporate connect sessions, exhibitions, and internal celebrations.
- Manage event logistics including venue booking, catering, equipment, décor, photography/videography, and other requirements.
- Coordinate with vendors, suppliers, and contractors to ensure timely delivery of services.
- Prepare event timelines, checklists, and budgets, ensuring events are delivered within scope and cost.
Stakeholder Engagement
- Liaise with admissions, marketing, academic, and operations teams to align event objectives.
- Support communications with parents, students, corporate partners, and agents regarding event participation.
- Ensure VIP guests and speakers are briefed, hosted, and supported during events.
Marketing & Promotion
- Work with the Marketing team to create promotional content, invitations, and event-related communications.
- Support and be the liaison for social media coverage, photography, and live updates during events.
- Assist in preparing post-event reports, including photos, videos, and impact assessments.
Operational Support
- Handle event registrations, RSVPs, and attendance tracking.
- Monitor on-ground activities during events to ensure smooth flow and quick problem resolution.
- Support in gathering feedback from participants for continuous improvement.
Key Skills & Competencies
- Strong organizational and multitasking skills
- Excellent communication and interpersonal abilities
- Attention to detail and problem-solving mindset
- Proficiency in MS Office, Google Workspace; familiarity with CRM tools (e.g., HubSpot) an advantage
- Ability to work under pressure and manage tight deadlines
- Flexibility to work evenings/weekends for events as required
Qualifications & Experience
- Diploma/Degree in Event Management, Marketing, Communications, or related field
- 1–3 years of experience in event planning, coordination, or similar roles (fresh graduates with internships in events/marketing may also be considered)
Prior experience in the education sector is an added advantage
Job Type: Full-time
Pay: $3, $4,500.00 per month
Work Location: In person
Customer Service Officer @ Punggol
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Responsibilities:
- General Adminstration work
- Handle and process all enrolments and registration
- Handle & follow-up customers' enquires
- Assist in daily school operations and any ad-hoc duties as assigned
Requirements:
- Diploma & above
- Customer Service-oriented, patience and able to handle children.
- Able to work in weekdays evening, weekends and public holiday
- Must be able to communicate in Mandarin and English to be able to liaise with Mandarin and English speaking associates on handling daily school operations
Working Location: Punggol Area
Assistant Officer, Customer Service
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Job Description
This position under Allgreen Properties.
Work location: Seletar Mall
Responsibilities include:
- Manage day to day operations in the service counter
- Maintain high level of staff's service standards
- Attend to shoppers' enquiries and all aspects of customer services
- Perform centre promotions related activities such as gifts redemptions etc.
- Manage a team of 3 other team members and reports to Marketing Manager
Requirements:
- Min GCE N Level qualification
- 2 years of experience in shopping mall or hotel concierge service is preferred
- Computer literate
- Possess good leadership qualities and interpersonal skills
- Customer oriented with good communication & interpersonal skills
- Able to work on shifts, weekends & Public Holidays
Part-Time Customer Service Officer @ Punggol
Posted today
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Job Description
Responsibilities:
- General Adminstration work
- Handle and process all enrolments and registration
- Handle & follow-up customers' enquires
- Assist in daily school operations and any ad-hoc duties as assigned
Requirements:
- Diploma & above
- Customer Service-oriented, patience and able to handle children.
- Able to work in weekdays evening, weekends and public holiday
- Must be able to communicate in Mandarin to be able to liaise with Mandarin speaking associates on handling daily school operations
Working Location : Punggol Area
Retail Management Intern
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Company Description
THE CONTEXT ___
Since 1947, the men and women of Parfums Christian Dior have embodied the founding "couturier-perfumer's" unique spirit of excellence, creativity and expertise, both in France and throughout the world. Our House is an open and highly-focused collective, a leader that thrives on the creativity of all its stakeholders. Our collective passion and our heritage, full of authenticity and dream, make us move forward and reinvent ourselves.
By revolutionizing the codes of French style and luxury through perfumes, and combining tradition with daring makeup and innovative skincare, we are reinventing every day the Dior style and its compelling, joyful and absolute beauty. Our stimulating missions give our employees the opportunity to develop new skills, overcome spectacular challenges and reveal their talent.
To go further, with Dior.
Job Description
YOUR MISSION ___
Retail Management
- Work closely with Retail team on daily operation processes (such as saleable, GWPs, testers, uniforms, POSM & trade tools) for all stores to ensure high retail standards
- Opportunities to participate in the planning & execution of store reopening
- Provide administrative, logistics support to retail team and stores
- Compile monthly commentary by retailers & shopfloor on sales trend, competition data, novelty launches and qualitative feedback from retail team. Devise action plans, incentives or engaging ways to motivate BCs to drive sales performance
Training
- Conduct field coaching and role play with BCs to ensure that sales pitch and DIOR Art of selling are effectively carried out in stores
- Work closely with Asst Retail Manager/Retail Manager to review field coaching scores to improve overall service levels
- Collaborate closely with Asst Retail Excellence Manager to refine & finetune KPI visualization dashboards to have the best data showcase for analysis and presentation to internal stakeholders
Visual Merchandising
- Ensure in-store VM are in high standards and aligned with brand guidelines. Oversee the communication and execution of novelty VM launch plan and trade activation to retailers & retail team. As well as seamless coordinating and collaborating with VM team
- Review of Counter Visual Merchandising monthly reports sent by stores to ensure that it is in accordance to brand's guidelines
- Provide feedback to Visual Merchandising team on best practices & improvements with novelty launches and workflow processes to ensure smooth VM execution by floor teams
Stocks Planning & Analysis
- Prepare stock-on-hand monthly data and analysis to ensure healthy stockholding and appropriate replenishment for retailers under your care
- Assist Retail Manager/Asst Retail Manager to ensure new products and stocks replenishments are shipped in accordance to monthly shipment plan
- Collaborate closely with Asst Retail Excellence Manager in terms of Total SEA region stockholding management, forecast planning & action plan on slow movers
Qualifications
WHO YOU ARE ___
- Able to commit full time internship at least 6 months from Jan 26 to Jun 26
- University student or fresh graduate who wish to get in-depth knowledge in retail operations with the exposure of a leading luxury beauty Brand – the House of Dior
- Enjoys numbers, data analysis, report writing and improving workflow processes
- Good foundation in Excel and Microsoft Office due to the high frequency usage in the day-to-day role
- Independent, highly motivated fast learner with positive attitude and good communication skills
- Enjoy teamwork, maintain good relationship with office and field team members
WHAT CAN WE OFFER? ___
- A challenging role in a fast moving, ambitious environment, with daily learning opportunities and passionate team members.
- Beyond this role, your development is a pillar of our ambition. Parfums Christian Dior, as part of LVMH, offers a Career perspective with a worldwide presence and continuous growth within 75 distinguished Houses.
So, How Far Will You Take Dior?
Retail Management Intern
Posted today
Job Viewed
Job Description
Company Description
THE CONTEXT ___
Since 1947, the men and women of Parfums Christian Dior have embodied the founding "couturier-perfumer's" unique spirit of excellence, creativity and expertise, both in France and throughout the world. Our House is an open and highly-focused collective, a leader that thrives on the creativity of all its stakeholders. Our collective passion and our heritage, full of authenticity and dream, make us move forward and reinvent ourselves.
By revolutionizing the codes of French style and luxury through perfumes, and combining tradition with daring makeup and innovative skincare, we are reinventing every day the Dior style and its compelling, joyful and absolute beauty. Our stimulating missions give our employees the opportunity to develop new skills, overcome spectacular challenges and reveal their talent.
To go further, with Dior.
Job responsibilitiesJob Description
YOUR MISSION ___
Retail Management
Work closely with Retail team on daily operation processes (such as saleable, GWPs, testers, uniforms, POSM & trade tools) for all stores to ensure high retail standards
Opportunities to participate in the planning & execution of store reopening
Provide administrative, logistics support to retail team and stores
Compile monthly commentary by retailers & shopfloor on sales trend, competition data, novelty launches and qualitative feedback from retail team. Devise action plans, incentives or engaging ways to motivate BCs to drive sales performance
Training
Conduct field coaching and role play with BCs to ensure that sales pitch and DIOR Art of selling are effectively carried out in stores
Work closely with Asst Retail Manager/Retail Manager to review field coaching scores to improve overall service levels
Collaborate closely with Asst Retail Excellence Manager to refine & finetune KPI visualization dashboards to have the best data showcase for analysis and presentation to internal stakeholders
Visual Merchandising
Ensure in-store VM are in high standards and aligned with brand guidelines. Oversee the communication and execution of novelty VM launch plan and trade activation to retailers & retail team. As well as seamless coordinating and collaborating with VM team
Review of Counter Visual Merchandising monthly reports sent by stores to ensure that it is in accordance to brand's guidelines
Provide feedback to Visual Merchandising team on best practices & improvements with novelty launches and workflow processes to ensure smooth VM execution by floor teams
Stocks Planning & Analysis
Prepare stock-on-hand monthly data and analysis to ensure healthy stockholding and appropriate replenishment for retailers under your care
Assist Retail Manager/Asst Retail Manager to ensure new products and stocks replenishments are shipped in accordance to monthly shipment plan
Collaborate closely with Asst Retail Excellence Manager in terms of Total SEA region stockholding management, forecast planning & action plan on slow movers
Qualifications
WHO YOU ARE ___
Able to commit full time internship at least 6 months from Jan 26 to Jun 26
University student or fresh graduate who wish to get in-depth knowledge in retail operations with the exposure of a leading luxury beauty Brand – the House of Dior
Enjoys numbers, data analysis, report writing and improving workflow processes
Good foundation in Excel and Microsoft Office due to the high frequency usage in the day-to-day role
Independent, highly motivated fast learner with positive attitude and good communication skills
Enjoy teamwork, maintain good relationship with office and field team members
WHAT CAN WE OFFER? ___
A challenging role in a fast moving, ambitious environment, with daily learning opportunities and passionate team members.
Beyond this role, your development is a pillar of our ambition. Parfums Christian Dior, as part of LVMH, offers a Career perspective with a worldwide presence and continuous growth within 75 distinguished Houses.
Christian Dior described himself as a fashion and perfume designer. The House of Dior, founded in 1946, changed the face of ladies' style forever when its New Look was unveiled in the halls of 30 Avenue Montaigne on February 12, 1947. The revolutionary look was accompanied by a fragrance, Miss Dior, the finishing touch designed to "leave a trail of desire in a woman's wake". This timeless perfume was the first fragrance created by a visionary brand which invented the concept of global beauty with its Rouge Dior and subsequent cosmetic lines.
The current-day trustees of this legendary expertise – Francis Kurkdjian, Perfume Creation Director, and Peter Philips, Creative and Image Director for Dior Makeup – are the heirs to Christian Dior's perfectionism. The worldwide renown of the House's creations is partly down to its seductive muses, including Charlize Theron, Natalie Portman and Robert Pattinson.
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Retail Management Trainee
Posted today
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Job Description
Company
Snaphunt Pte Ltd
Designation
Retail Management Trainee
Date Listed
10 Sep 2025
Job Type
Entry Level / Junior Executive
Full/Perm
Job Period
Immediate Start, Permanent
Profession
Sales / Retail
Industry
Retail / eCommerce
Location Name
Singapore
Allowance / Remuneration
$2,800 - 3,300 monthly
Company Profile
Our client is Singapore's leading healthcare recruitment agency supporting 85% of the medical industry's hiring needs. They empower healthcare professionals in their career development.
Their services include executive search, temp & contracting, and the international recruitment of nurses, allied health professionals, and medical doctors into Singapore.
Job Description
- Work alongside & learn from best in class talent
- Join a well known brand within Retail
- A role that offers a breadth of learning opportunities
The Job
You will be responsible for :
- Full profit and loss management as well as establishing KPIs.
- Formulating sales plans and implementing effective strategies to achieve sales targets.
- Analysing sales generated for each product category and implementing action plans to improve this.
- Working closely with merchandising team to ensure stock and assortment levels are met.
- Coordinating with various internal stakeholders to achieve operational efficiency and brand consistency.
- Monitoring and maintaining the highest standard of customer services across all stores.
- Training and developing all staff to ensure brand consistency as well as service excellence.
- Ensuring the implementation and development of CRM initiatives to develop a network of clientele for the store.
Ideal Candidate
- You have at least 2 years experience including solid experience in a similar role within Retail.
- You are a strong mentor and coach who builds high performing teams
- You are a strong team player who can manage multiple stakeholders
- You are highly goal driven and work well in fast paced environments
Ref: W7XPF180G2
Application Instructions
Apply this role
Agent Note This position is posted on behalf of a client by a third party agent.
Retail Management Trainee
Posted 2 days ago
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Job Description
We are seeking a motivated Retail Management Trainee to join our team. This role offers comprehensive training and hands-on experience in various aspects of retail management, preparing you for future leadership positions.
Key Responsibilities:
• Participate in an intensive training program covering store operations, customer service, inventory management, and team supervision.
• Deliver exceptional customer service, promptly addressing inquiries and resolving issues.
• Assist in executing sales and marketing initiatives to increase customer engagement and drive revenue.
• Monitor inventory levels to ensure stock availability while minimizing wastage.
• Support staff management including scheduling, training, and motivation to maintain a productive work environment.
• Oversee daily store operations including opening and closing procedures, cash handling, and maintaining store cleanliness.
• Ensure strict adherence to food safety standards, hygiene protocols, and company policies.
Location:
Various outlets across the island. Specific location will be confirmed upon successful interview.
Retail Management Trainee
Posted today
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Job Description
As a Retail Management Trainee, you will embark on an exciting career development program designed to equip you with the knowledge and skills necessary to succeed in retail management. Through hands-on experience, training, and mentoring, you will gain a comprehensive understanding of all aspects of retail operations, including customer service, sales, merchandising, inventory management, and team leadership. This program is tailored for individuals who are passionate about retail, have leadership potential, and aspire to grow within the company.
Key Responsibilities:1. Sales and Customer Service Excellence:
- Assist customers in finding the right products, offering product knowledge, and ensuring an exceptional in-store experience.
- Develop strong relationships with customers, ensuring high levels of satisfaction and repeat business.
- Meet or exceed sales goals by actively promoting products and services
2. Training and Development:
- Participate in all phases of the Retail Management Trainee program, including in-store training, product knowledge sessions, and management skills development.
- Shadow and learn from experienced retail managers, gaining exposure to various managerial tasks.
- Take on progressive responsibilities, including supervising sales associates and leading store operations.
3. Operations Management:
- Learn and assist in managing store operations, including opening and closing procedures, cash handling, and overseeing store cleanliness.
- Assist in inventory management, ensuring stock levels are maintained and accurate.
- Participate in visual merchandising to ensure displays are attractive, organized, and aligned with brand standards
4. Team Leadership:
- Develop leadership skills by supervising and motivating sales associates to achieve store goals.
- Assist in scheduling, ensuring appropriate staffing levels during peak times.
- Provide training and development opportunities for team members, offering constructive feedback.
5. Performance and Reporting:
- Assist in tracking store performance, including sales, customer feedback, and inventory levels.
- Contribute to regular reports and provide input on strategies to improve operational efficiency and sales growth.
6. Problem Solving and Decision Making:
- Assist in resolving customer complaints and issues in a professional and timely manner.
- Work with the management team to identify areas for improvement and implement solutions.
- Bachelor's degree in Business, Retail Management, Marketing, or a related field (or equivalent experience).
- 0-2 years of experience in retail or customer service , fresh graudates with interest within the industry are welcomed to apply.
- Strong interpersonal and communication skills, with the ability to interact positively with customers and team members.
- Proven ability to work in a fast-paced environment and manage multiple tasks simultaneously.
- Leadership potential with the ability to motivate and guide a team.
- Basic understanding of retail operations and merchandising concepts.
- Strong problem-solving skills and the ability to make quick decisions under pressure.
- Detail-oriented with excellent organizational skills.
- Flexibility and adaptability to learn and take on new challenges.
- Comfortable using point-of-sale (POS) systems, inventory management software, and Microsoft Office Suite (Word, Excel, PowerPoint).
Product Knowledge
Store Operations
Microsoft Office
Visual Merchandising
Inventory
Career Development
Operations Management
Problem Solving
Merchandising
Inventory Management
Adaptability
Team Leadership
Customer Service
Customer Service Excellence
Decision Making