What Jobs are available for Department Stores in Singapore?

Programme Progression:

Management Trainees are required to successfully perform the following roles as part of their

progression with the company in retail operations:

Customer Service Executive ->Senior Customer Service Executive -> Supervisor -> Training

Assistant Shop Manager-> Assistant Shop Manager -> Training Shop Manager -> Shop Manager

The Program

Phase 1: Retail Exposure Program Trainees will undergo OJT by assigned buddy and perform the

roles of sales/service professional and Shop Manager. Following are some hands-on skills that

trainees will have to be competent at:

• Shop Tour - Understanding the trading areas
• Selling Floor - Display standards, color coordination of products etc
• Stock Room - Inventory Management
• Pricing & Product Knowledge
• Promotion & Sales Process
• Customer Service Standards
• Sales / Targets Achievement
• People Management and Development
• Documentation and procedures

Phase 2: Leadership Development Program Leading & Coaching Sales Associate in the retail outlets

for the day-to-day sales and operations duties

• Managing sales targets including setting and monitoring of sales targets
• Responsible for maintaining professional standards of customer care including managing customer feedback, performing customer recovery and etc.
• Managing inventories of the outlets including organizing the storeroom, ensuring adequate stock level & sizing
• Managing visual display
• Executing other administrative duties that include: conducting staff appraisal, staff scheduling and roster, setting of sales targets and etc.
• Quarterly presentations to the Operations Team and Management

Requirements:

• Must have a Degree in Business Management or related discipline
• Willing to work retail hours
• Willing to work in a fast-paced environment.
• Possess effective interpersonal skills and love to interact with people from all walks of life
• Sales oriented and passionate for achieving of sales targets
• Possess good salesmanship and sense of entrepreneurship

Only Shortlisted will be notified.

Company Description

THE CONTEXT ___

Since 1947, the men and women of Parfums Christian Dior have embodied the founding "couturier-perfumer's" unique spirit of excellence, creativity and expertise, both in France and throughout the world. Our House is an open and highly-focused collective, a leader that thrives on the creativity of all its stakeholders. Our collective passion and our heritage, full of authenticity and dream, make us move forward and reinvent ourselves.

By revolutionizing the codes of French style and luxury through perfumes, and combining tradition with daring makeup and innovative skincare, we are reinventing every day the Dior style and its compelling, joyful and absolute beauty. Our stimulating missions give our employees the opportunity to develop new skills, overcome spectacular challenges and reveal their talent.

To go further, with Dior.

Job Description

YOUR MISSION ___

Retail Management

• Work closely with Retail team on daily operation processes (such as saleable, GWPs, testers, uniforms, POSM & trade tools) for all stores to ensure high retail standards
• Opportunities to participate in the planning & execution of store reopening
• Provide administrative, logistics support to retail team and stores
• Compile monthly commentary by retailers & shopfloor on sales trend, competition data, novelty launches and qualitative feedback from retail team. Devise action plans, incentives or engaging ways to motivate BCs to drive sales performance

Training

• Conduct field coaching and role play with BCs to ensure that sales pitch and DIOR Art of selling are effectively carried out in stores
• Work closely with Asst Retail Manager/Retail Manager to review field coaching scores to improve overall service levels
• Collaborate closely with Asst Retail Excellence Manager to refine & finetune KPI visualization dashboards to have the best data showcase for analysis and presentation to internal stakeholders

Visual Merchandising

• Ensure in-store VM are in high standards and aligned with brand guidelines. Oversee the communication and execution of novelty VM launch plan and trade activation to retailers & retail team. As well as seamless coordinating and collaborating with VM team
• Review of Counter Visual Merchandising monthly reports sent by stores to ensure that it is in accordance to brand's guidelines
• Provide feedback to Visual Merchandising team on best practices & improvements with novelty launches and workflow processes to ensure smooth VM execution by floor teams

Stocks Planning & Analysis

• Prepare stock-on-hand monthly data and analysis to ensure healthy stockholding and appropriate replenishment for retailers under your care
• Assist Retail Manager/Asst Retail Manager to ensure new products and stocks replenishments are shipped in accordance to monthly shipment plan
• Collaborate closely with Asst Retail Excellence Manager in terms of Total SEA region stockholding management, forecast planning & action plan on slow movers

Qualifications

WHO YOU ARE ___

• Able to commit full time internship at least 6 months from Jan 26 to Jun 26
• University student or fresh graduate who wish to get in-depth knowledge in retail operations with the exposure of a leading luxury beauty Brand – the House of Dior
• Enjoys numbers, data analysis, report writing and improving workflow processes
• Good foundation in Excel and Microsoft Office due to the high frequency usage in the day-to-day role
• Independent, highly motivated fast learner with positive attitude and good communication skills
• Enjoy teamwork, maintain good relationship with office and field team members

WHAT CAN WE OFFER? ___

• A challenging role in a fast moving, ambitious environment, with daily learning opportunities and passionate team members.
• Beyond this role, your development is a pillar of our ambition. Parfums Christian Dior, as part of LVMH, offers a Career perspective with a worldwide presence and continuous growth within 75 distinguished Houses.

So, How Far Will You Take Dior?

Company Description

THE CONTEXT ___

Since 1947, the men and women of Parfums Christian Dior have embodied the founding "couturier-perfumer's" unique spirit of excellence, creativity and expertise, both in France and throughout the world. Our House is an open and highly-focused collective, a leader that thrives on the creativity of all its stakeholders. Our collective passion and our heritage, full of authenticity and dream, make us move forward and reinvent ourselves.

By revolutionizing the codes of French style and luxury through perfumes, and combining tradition with daring makeup and innovative skincare, we are reinventing every day the Dior style and its compelling, joyful and absolute beauty. Our stimulating missions give our employees the opportunity to develop new skills, overcome spectacular challenges and reveal their talent.

To go further, with Dior.

Job Description

YOUR MISSION ___

Retail Management

• Work closely with Retail team on daily operation processes (such as saleable, GWPs, testers, uniforms, POSM & trade tools) for all stores to ensure high retail standards

• Opportunities to participate in the planning & execution of store reopening

• Provide administrative, logistics support to retail team and stores

• Compile monthly commentary by retailers & shopfloor on sales trend, competition data, novelty launches and qualitative feedback from retail team. Devise action plans, incentives or engaging ways to motivate BCs to drive sales performance

Training

• Conduct field coaching and role play with BCs to ensure that sales pitch and DIOR Art of selling are effectively carried out in stores

• Work closely with Asst Retail Manager/Retail Manager to review field coaching scores to improve overall service levels

• Collaborate closely with Asst Retail Excellence Manager to refine & finetune KPI visualization dashboards to have the best data showcase for analysis and presentation to internal stakeholders

Visual Merchandising

• Ensure in-store VM are in high standards and aligned with brand guidelines. Oversee the communication and execution of novelty VM launch plan and trade activation to retailers & retail team. As well as seamless coordinating and collaborating with VM team

• Review of Counter Visual Merchandising monthly reports sent by stores to ensure that it is in accordance to brand's guidelines

• Provide feedback to Visual Merchandising team on best practices & improvements with novelty launches and workflow processes to ensure smooth VM execution by floor teams

Stocks Planning & Analysis

• Prepare stock-on-hand monthly data and analysis to ensure healthy stockholding and appropriate replenishment for retailers under your care

• Assist Retail Manager/Asst Retail Manager to ensure new products and stocks replenishments are shipped in accordance to monthly shipment plan

• Collaborate closely with Asst Retail Excellence Manager in terms of Total SEA region stockholding management, forecast planning & action plan on slow movers

Qualifications

WHO YOU ARE ___

• Able to commit full time internship at least 6 months from Jan 26 to Jun 26

• University student or fresh graduate who wish to get in-depth knowledge in retail operations with the exposure of a leading luxury beauty Brand – the House of Dior

• Enjoys numbers, data analysis, report writing and improving workflow processes

• Good foundation in Excel and Microsoft Office due to the high frequency usage in the day-to-day role

• Independent, highly motivated fast learner with positive attitude and good communication skills

• Enjoy teamwork, maintain good relationship with office and field team members

WHAT CAN WE OFFER? ___

• A challenging role in a fast moving, ambitious environment, with daily learning opportunities and passionate team members.

• Beyond this role, your development is a pillar of our ambition. Parfums Christian Dior, as part of LVMH, offers a Career perspective with a worldwide presence and continuous growth within 75 distinguished Houses.

Christian Dior described himself as a fashion and perfume designer. The House of Dior, founded in 1946, changed the face of ladies' style forever when its New Look was unveiled in the halls of 30 Avenue Montaigne on February 12, 1947. The revolutionary look was accompanied by a fragrance, Miss Dior, the finishing touch designed to "leave a trail of desire in a woman's wake". This timeless perfume was the first fragrance created by a visionary brand which invented the concept of global beauty with its Rouge Dior and subsequent cosmetic lines.

The current-day trustees of this legendary expertise – Francis Kurkdjian, Perfume Creation Director, and Peter Philips, Creative and Image Director for Dior Makeup – are the heirs to Christian Dior's perfectionism. The worldwide renown of the House's creations is partly down to its seductive muses, including Charlize Theron, Natalie Portman and Robert Pattinson.

Company

Snaphunt Pte Ltd

Designation

Retail Management Trainee

Date Listed

10 Sep 2025

Job Type

Entry Level / Junior Executive

Full/Perm

Job Period

Immediate Start, Permanent

Profession

Sales / Retail

Industry

Retail / eCommerce

Location Name

Singapore

Allowance / Remuneration

$2,800 - 3,300 monthly

Company Profile

Our client is Singapore's leading healthcare recruitment agency supporting 85% of the medical industry's hiring needs. They empower healthcare professionals in their career development.

Their services include executive search, temp & contracting, and the international recruitment of nurses, allied health professionals, and medical doctors into Singapore.

Job Description

• Work alongside & learn from best in class talent
• Join a well known brand within Retail
• A role that offers a breadth of learning opportunities

The Job

You will be responsible for :

• Full profit and loss management as well as establishing KPIs.
• Formulating sales plans and implementing effective strategies to achieve sales targets.
• Analysing sales generated for each product category and implementing action plans to improve this.
• Working closely with merchandising team to ensure stock and assortment levels are met.
• Coordinating with various internal stakeholders to achieve operational efficiency and brand consistency.
• Monitoring and maintaining the highest standard of customer services across all stores.
• Training and developing all staff to ensure brand consistency as well as service excellence.
• Ensuring the implementation and development of CRM initiatives to develop a network of clientele for the store.

Ideal Candidate

• You have at least 2 years experience including solid experience in a similar role within Retail.
• You are a strong mentor and coach who builds high performing teams
• You are a strong team player who can manage multiple stakeholders
• You are highly goal driven and work well in fast paced environments

Ref: W7XPF180G2

Application Instructions

Apply this role

Agent Note This position is posted on behalf of a client by a third party agent.

About Stryv

Stryv (pronounced "Strive") is one of the fastest-growing consumer brands in Southeast Asia. We've received multiple platform awards from major retailers such as Shopee, Watsons, Guardian, and 7-Eleven. Founded by former Grab executives who helped build Grab Financial Group, Stryv is committed to making personal care accessible and aspirational.

Our Vision

We aim to become the Uniqlo of Personal Care —offering well-designed, high-quality personal care electronics like hairdryers, shavers, and electric toothbrushes. Our products are built in tier-1 global factories that manufacture for some of the world's biggest brands. By selling directly to consumers at accessible prices, we ensure that personal care is inclusive across all income levels.

Our Mission

Our mission is to create products that help you look good and feel good—empowering you to Stryv confidently toward your goals and dreams. We believe self-care is the foundation of self-confidence.

Backed by Leading Investors

We're proud to be backed by billion-dollar venture capital funds including East Ventures and GSR. Our supporters also include founders and leaders from some of the region's most iconic brands: Razer, Carousell, ShopBack, Carro, PRISM+, Grab, Atome, and many more.

As a Retail Management Trainee (RMT), you will play a key role in daily store operations, learning the fundamentals of sales, service, and leadership. While retail will remain your primary responsibility, you will also take on secondary assignments in other key business functions — such as Operations, Marketing, Human Resources, Finance, or Business Development — based on your interests and development goals.

This blended learning experience is designed to help you build a strong commercial mindset and prepare you for future leadership roles within the company.

Retail Core Responsibilities

• Support Store Managers in achieving sales targets and profitability goals.
• Deliver excellent face-to-face customer service and maintain high store standards.
• Execute promotions and merchandising displays to drive sales.
• Handle cashiering, stock control, and daily operational routines.
• Uphold safety, housekeeping, and operational compliance standards.

Secondary Functional Exposure (Concurrent Assignments)Alongside your retail duties, you'll participate in projects or learning attachments in:

• Operations: Assist with store process improvements, logistics coordination, or reporting.
• Marketing: Support campaign planning, social media activities, or event coordination.
• Human Resources: Contribute to recruitment, training, and employee engagement initiatives.
• Finance: Learn about budgeting, sales reporting, and basic financial analysis for retail operations.
• Business Development: Assist in market research, competitor analysis, and exploring new store opportunities.

These secondary exposures allow you to understand how different departments contribute to the company's growth — all while gaining practical retail management experience.

• Diploma or Degree in Business, Retail, Marketing, HR, Finance, or related field.
• Fresh graduates or those with up to 2 years of experience are encouraged to apply.
• Passionate about retail, people, and customer experience.
• Eager to learn about how various business functions drive success.
• Proactive, curious, and adaptable in a fast-paced environment.
• Strong communication, teamwork, and problem-solving skills.
• Able to work on rotating shifts, weekends, and public holidays.
• Open to taking on project-based tasks beyond your store duties.

• Assist customers in finding the right products, offering product knowledge, and ensuring an exceptional in-store experience.
• Develop strong relationships with customers, ensuring high levels of satisfaction and repeat business.
• Meet or exceed sales goals by actively promoting products and services

• Participate in all phases of the Retail Management Trainee program, including in-store training, product knowledge sessions, and management skills development.
• Shadow and learn from experienced retail managers, gaining exposure to various managerial tasks.
• Take on progressive responsibilities, including supervising sales associates and leading store operations.

• Learn and assist in managing store operations, including opening and closing procedures, cash handling, and overseeing store cleanliness.
• Assist in inventory management, ensuring stock levels are maintained and accurate.
• Participate in visual merchandising to ensure displays are attractive, organized, and aligned with brand standards

• Develop leadership skills by supervising and motivating sales associates to achieve store goals.
• Assist in scheduling, ensuring appropriate staffing levels during peak times.
• Provide training and development opportunities for team members, offering constructive feedback.

• Assist in tracking store performance, including sales, customer feedback, and inventory levels.
• Contribute to regular reports and provide input on strategies to improve operational efficiency and sales growth.

• Assist in resolving customer complaints and issues in a professional and timely manner.
• Work with the management team to identify areas for improvement and implement solutions.

• Bachelor's degree in Business, Retail Management, Marketing, or a related field (or equivalent experience).
• 0-2 years of experience in retail or customer service , fresh graudates with interest within the industry are welcomed to apply.
• Strong interpersonal and communication skills, with the ability to interact positively with customers and team members.
• Proven ability to work in a fast-paced environment and manage multiple tasks simultaneously.
• Leadership potential with the ability to motivate and guide a team.
• Basic understanding of retail operations and merchandising concepts.
• Strong problem-solving skills and the ability to make quick decisions under pressure.
• Detail-oriented with excellent organizational skills.
• Flexibility and adaptability to learn and take on new challenges.
• Comfortable using point-of-sale (POS) systems, inventory management software, and Microsoft Office Suite (Word, Excel, PowerPoint).

Job Summary

This is a management position that requires strong leadership skills and experience in a retail environment.

The ideal candidate will have excellent communication and problem-solving abilities, as well as the ability to motivate and lead a team to achieve sales targets.

Key Responsibilities:

• Ensure company policies are followed and enforced consistently across the team.
• Optimize profits by controlling costs and implementing efficient processes.
• Hire, train, and develop new employees to ensure they have the necessary skills to succeed in their roles.
• Resolve customer complaints in a timely and professional manner.
• Maintain an overall management style that follows best practices and promotes a positive work environment.

Requirements:

• A minimum of 2 years' experience in a leadership capacity within a retail environment.
• A bachelor's degree or equivalent experience.
• Familiarity with current fashion trends and styles.
• The ability to effectively train and motivate sales associates to meet sales targets.

As a Retail Management Trainee, you will embark on an exciting career development program designed to equip you with the knowledge and skills necessary to succeed in retail management. Through hands-on experience, training, and mentoring, you will gain a comprehensive understanding of all aspects of retail operations, including customer service, sales, merchandising, inventory management, and team leadership. This program is tailored for individuals who are passionate about retail, have leadership potential, and aspire to grow within the company.

• Assist customers in finding the right products, offering product knowledge, and ensuring an exceptional in-store experience.
• Develop strong relationships with customers, ensuring high levels of satisfaction and repeat business.
• Meet or exceed sales goals by actively promoting products and services

2. Training and Development:

• Participate in all phases of the Retail Management Trainee program, including in-store training, product knowledge sessions, and management skills development.
• Shadow and learn from experienced retail managers, gaining exposure to various managerial tasks.
• Take on progressive responsibilities, including supervising sales associates and leading store operations.

3. Operations Management:

• Learn and assist in managing store operations, including opening and closing procedures, cash handling, and overseeing store cleanliness.
• Assist in inventory management, ensuring stock levels are maintained and accurate.
• Participate in visual merchandising to ensure displays are attractive, organized, and aligned with brand standards

4. Team Leadership:

• Develop leadership skills by supervising and motivating sales associates to achieve store goals.
• Assist in scheduling, ensuring appropriate staffing levels during peak times.
• Provide training and development opportunities for team members, offering constructive feedback.

5. Performance and Reporting:

• Assist in tracking store performance, including sales, customer feedback, and inventory levels.
• Contribute to regular reports and provide input on strategies to improve operational efficiency and sales growth.

6. Problem Solving and Decision Making:

• Assist in resolving customer complaints and issues in a professional and timely manner.
• Work with the management team to identify areas for improvement and implement solutions.
  
  

• Bachelor's degree in Business, Retail Management, Marketing, or a related field (or equivalent experience).
• 0-2 years of experience in retail or customer service , fresh graudates with interest within the industry are welcomed to apply.
• Strong interpersonal and communication skills, with the ability to interact positively with customers and team members.
• Proven ability to work in a fast-paced environment and manage multiple tasks simultaneously.
• Leadership potential with the ability to motivate and guide a team.
• Basic understanding of retail operations and merchandising concepts.
• Strong problem-solving skills and the ability to make quick decisions under pressure.
• Detail-oriented with excellent organizational skills.
• Flexibility and adaptability to learn and take on new challenges.
• Comfortable using point-of-sale (POS) systems, inventory management software, and Microsoft Office Suite (Word, Excel, PowerPoint).
  
  

As a
Retail Management Trainee , you will embark on an exciting career development program designed to equip you with the knowledge and skills necessary to succeed in retail management. Through hands‐on experience, training, and mentoring, you will gain a comprehensive understanding of all aspects of retail operations, including customer service, sales, merchandising, inventory management, and team leadership. This program is tailored for individuals who are passionate about retail, have leadership potential, and aspire to grow within the company.
Key Responsibilities:
1.
Sales and Customer Service Excellence:
Assist customers in finding the right products, offering product knowledge, and ensuring an exceptional in‐store experience.
Develop strong relationships with customers, ensuring high levels of satisfaction and repeat business.
Meet or exceed sales goals by actively promoting products and services
2.
Training and Development:
Participate in all phases of the Retail Management Trainee program, including in‐store training, product knowledge sessions, and management skills development.
Shadow and learn from experienced retail managers, gaining exposure to various managerial tasks.
Take on progressive responsibilities, including supervising sales associates and leading store operations.
3.
Operations Management:
Learn and assist in managing store operations, including opening and closing procedures, cash handling, and overseeing store cleanliness.
Assist in inventory management, ensuring stock levels are maintained and accurate.
Participate in visual merchandising to ensure displays are attractive, organized, and aligned with brand standards
4.
Team Leadership:
Develop leadership skills by supervising and motivating sales associates to achieve store goals.
Assist in scheduling, ensuring appropriate staffing levels during peak times.
Provide training and development opportunities for team members, offering constructive feedback.
5. Performance and Reporting:
Assist in tracking store performance, including sales, customer feedback, and inventory levels.
Contribute to regular reports and provide input on strategies to improve operational efficiency and sales growth.
6. Problem Solving and Decision Making:
Assist in resolving customer complaints and issues in a professional and timely manner.
Work with the management team to identify areas for improvement and implement solutions.
Qualifications:
Bachelor's degree in Business, Retail Management, Marketing, or a related field (or equivalent experience).
0‐2 years of experience in retail or customer service, fresh graduates with interest within the industry are welcomed to apply.
Strong interpersonal and communication skills, with the ability to interact positively with customers and team members.
Proven ability to work in a fast‐paced environment and manage multiple tasks simultaneously.
Leadership potential with the ability to motivate and guide a team.
Basic understanding of retail operations and merchandising concepts.
Strong problem‐solving skills and the ability to make quick decisions under pressure.
Detail‐oriented with excellent organizational skills.
Flexibility and adaptability to learn and take on new challenges.
Comfortable using point‐of‐sale (POS) systems, inventory management software, and Microsoft Office Suite (Word, Excel, PowerPoint).
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