252 Department Management jobs in Singapore

Executive Director, Department Head, Business Management Support, Central Operation Office
The role in Group Technology and Operations (T&O) involves managing the bank's operational processes and supporting various banking delivery channels. As a Management position in DTI, you will oversee the enabling functions of the organization with multiple Team Heads reporting to you. Your responsibilities will include managing General Procurement, Real Estate & Administration, BCM, Risk & Info Security, Tech Services, Legal Compliance & Secretarial, Strategic & Marketing Communications, Innovation & Central PMO.Constant positive engagement with the CEO, T&O Department Heads in DTI, and Functional leads in India is crucial to ensure the smooth functioning of all teams and to meet DTI objectives. This is a people manager role overseeing direct reports of 10 VPs & above and a team of 40+ permanent hires & approximately 40 contract staff.Key Accountabilities:- Provide leadership to ensure regulatory & group compliance requirements are met- Act as the Go-To person for driving multiple entity level initiatives & projects- Build a scalable & motivated support organization to meet evolving business requirements- Collaborate with regional team & India team to achieve Group objectivesJob Duties & Responsibilities:- Ensure day-to-day operations of all support functions are carried out efficiently- Plan, prioritize & prepare for audits (internal & external)- Manage transaction processing teams and ensure KRIs are met- Oversee compliance and regulatory functions to ensure 100% adherence- Foster relationships with regional and India teams for knowledge sharing and best practices- Identify automation opportunities and process improvements for scaling & growth- Demonstrate strong people management & stakeholder management skillsRequirements:- 20+ years of experience in leading & managing diverse teams- Ability to engage with Business leaders and ensure compliance & business needs are met- Professional degree with MBA preferred- Exposure to SEZ / STPI related entities desirable- Strong communication & openness to feedback- Willingness to grow with the organizationCore Competencies:- Dependability, Adaptability/Flexibility, Cooperation, Tolerance, Integrity, Empathy, Leadership, Persistence, Analytical Thinking, InitiativePrimary Location: India-Telangana-Hyderabad - DAH2Job: COO Office/Business Mgt & SupportSchedule: RegularJob Type: Full-timeJob Posting: Jul 14, 2025, 10:30:00 AM,
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Executive Director, Department Head, Business Management Support, Central Operation Office
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Stakeholder Management, Regulatory Compliance, User Acceptance Testing, JIRA, Confluence, Microsoft Project, MS Office, Agile Methodologies,Business Analyst, Documentation Skills, Business Requirement Documents, Functional Requirement Documents, Use Case Specification, Credit Lifecycle, Waterfall Project Methodologies
risk control, service transformation, automation, analytics, emerging technologies, governance, employee engagement, operational risk management, leadership, communication, stakeholder management,talent strategy, inclusion, audit standards
Network Security, Risk Management, Regulatory Compliance, Vendor Management, Stakeholder Management, Leadership, Digital Transformation,Cloud Technologies, Cybersecurity
Management Information Systems, People Management, Stakeholder Management, Communication Skills, MS Office Suite, PowerPoint,Financial Leadership, Accounting ERP Systems
Stakeholder Management, Regulatory Compliance, User Acceptance Testing, JIRA, Confluence, Microsoft Project, MS Office, Agile Methodologies,Business Analyst, Documentation Skills, Business Requirement Documents, Functional Requirement Documents, Use Case Specification, Credit Lifecycle, Waterfall Project Methodologies
risk control, service transformation, automation, analytics, emerging technologies, governance, employee engagement, operational risk management, leadership, communication, stakeholder management,talent strategy, inclusion, audit standards
Network Security, Risk Management, Regulatory Compliance, Vendor Management, Stakeholder Management, Leadership, Digital Transformation,Cloud Technologies, Cybersecurity
Management Information Systems, People Management, Stakeholder Management, Communication Skills, MS Office Suite, PowerPoint,Financial Leadership, Accounting ERP Systems
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About Restorative Care Department:

Restorative Care Department (RCD ) was started in 2006, with one Family Resource Centre located within Prison Link Centre (Changi) specializes in serving offenders, ex-offenders and their families through a variety of programmes.

Case Management Services (CMS) was launched in 2019 to provide short-term case management for releasing inmates. Its objectives are to assist clients and their families with reintegration into society, offer individual support and guidance for transitioning back into the community, and address criminogenic needs to prevent re-offending and relapse.

Responsibilities:

• Provide information and referral services for offenders, ex-offenders, and/or their next of kin
• Conduct risk assessment, social investigation, assessment, case formulation, intervention planning.
• Timely preparation and submission of reports and case recordings.
• Conduct meetings, sessions, workshops and programme to offenders, ex-offenders, and/or their next of kin
• Required to cover office duties at various centres

Requirements:

• Degree in Social Work or Degree with a Graduate Diploma in Social Work from an accredited institution
• Possess at least two (2) years of experience working in a similar setting (e.g. Social service agencies)
• Comfortable to work with offenders and ex-offenders in Police and Prison settings
• Able to work in a fast-pace and stressful environment.
• Required to work on weeknights and weekends on needs basis
• Has maturity, communication skills and interpersonal skills to work with professionals, and families from diverse backgrounds
• Able to develop empathy/ empathic responses, reflective capacity self-awareness.
• Adaptive with multi-tasking skills and problem-solving skills
• Personal effectiveness, independence, and good time management
• Has strong writing skills
• Team player

Work Location: Simei

If you are interested to join us, please apply via Fei Yue Career Portal .

For your privacy and security, kindly refrain from including your NRIC number in your application form or resume. Please note that we do not accept hardcopy resumes.

System Analyst (Customer Management Department)
Join to apply for the
System Analyst (Customer Management Department)
role at
Housing & Development Board
What The Role Is
We are seeking a dynamic and strategic System Analyst to drive our digital transformation agenda. In this pivotal role, you will lead the development of our flagship Next‐Gen Case Management Platform (NGCMP) alongside other strategic digital initiatives that are reshaping our organisation's technological landscape. This strategic position offers the opportunity to shape our digital ecosystem through end‐to‐end product ownership, from strategic planning and stakeholder engagement to product innovation, implementation, and continuous improvement, ensuring our digital products deliver meaningful value to users and the organisation. You will lead cross‐functional teams, work closely with process owners, and drive business process re‐engineering (BPR) to deliver scalable, efficient, and user‐centric platforms.
What You Will Be Working On
Product Office Leadership
Lead the Product Office(s) in driving NGCMP and other digital product development and implementation across multiple tracks.
Prioritise initiatives across departments, aligning product goals with organisational objectives.
Guide departments in Business Process Re‐engineering (BPR) to optimise workflows.
Regularly update Management/Steering Committee on development progress and milestones.
Develop onboarding and change management strategies for cross‐track adoption.
Champion stakeholder engagement across departments to ensure successful platform rollout.
Establish governance frameworks ensuring development protocols, accountability, and compliance with IT policies.
Business Analysis & System Integration
Review and analyse business needs through comprehensive stakeholder consultation and requirements gathering.
Drive requirements elicitation through workshops, interviews, and document analysis, translating complex business needs into clear, actionable requirements and user stories.
Develop comprehensive solutions integrating with existing HDB business systems whilst taking a corporate, strategic perspective in addressing varied business needs and challenges.
Build thorough understanding of business operations and systems architecture through detailed process analysis and documentation.
Conduct landscape studies, feasibility analyses, and cost‐benefit evaluations.
Design and implement solutions that streamline overall processes whilst ensuring requirements traceability and stakeholder alignment.
Strategic Planning & Resource Management
Define and drive the long‐term product roadmap and strategic direction.
Lead resource planning and procurement for platform development.
Conduct landscape studies, feasibility analyses, and cost‐benefit evaluations.
Design and deliver comprehensive management reports providing insights into case performance, platform health, and operational effectiveness.
Establish partnerships with vendors, agencies, and industry stakeholders.
Stay ahead of industry trends to inform technology investments and innovation strategies.
Product Development & Technical Implementation
Drive end‐to‐end product lifecycle: ideation, prototyping, development, testing, and launch.
Collaborate with technical and operational teams for backend systems integration whilst ensuring features and design align with business needs and operational priorities.
Define performance metrics and oversee product validation processes.
Perform programming and configuration tasks for development/ analytical reports.
Design, implement, and continuously refine dashboards for real‐time performance monitoring.
Define and track key performance indicators (KPIs) and strategic metrics aligned with business goals.
Quality Assurance & Implementation
Coordinate user testing (UAT) and pilot programmes, developing comprehensive test plans, scenarios, and acceptance criteria based on business requirements.
Investigate and resolve user feedback and operational issues whilst validating that implemented solutions meet business needs and quality standards.
Manage product documentation, user guides, and change management resources.
Oversee transition of pilot projects to operational teams for scalable deployment.
Implement quality assurance practices to ensure timely and effective delivery.
Project Management & System Administration
Manage procurement of tools, services, and software.
Administer corporate IT systems and drive ICT initiatives.
Coordinate user testing (UAT) and pilot programmes.
Identify and mitigate project risks across scope, schedule, budget, and quality.
Facilitate cross‐team collaboration to ensure product compatibility with operational environment.
Ensure seamless project delivery in alignment with organisational standards.
Ensure compliance with IT and data management policies/guidelines.
Monitor and report progress across tracks, ensuring timely resolution of issues.
Continuous Improvement
Monitor post‐launch performance, gather user feedback, and implement enhancements.
Utilise dashboard analytics and management reports to identify improvement opportunities and inform iterative product development.
Work with Process Owners to continuously review workflows and processes for improvement opportunities whilst analysing user feedback for process enhancement.
Maintain close relationships with stakeholders to drive platform adoption and innovation.
Stay current with technological advancements and regulatory changes.
What We Are Looking For
You should possess a background in Computer Science, Information Systems, or equivalent.
Qualifications
5+ years of experience in product/project management, with at least 3 years managing digital platforms or enterprise systems.
Strong background in business process re‐engineering, stakeholder management, agile product development, strategic planning, business analysis, system integration, programming and system administration, IT policy compliance and data management.
Excellent communication, presentation, and analytical skills. You should be meticulous, organised, and a fast learner who has strong analytical, conceptualisation and problem‐solving skills and can work well in team environment as well as independently.
Experience in the public sector or case management systems is a strong advantage.
Successful candidates will be offered a 1+1 year contract in the first instance. Conversion to perm is dependent on good performance.
Find out more about a career with HDB at
All applicants will be notified on whether they are shortlisted for the position within 4 weeks of the closing date of this job posting.
Seniority level
Not Applicable
Employment type
Contract
Industries
Government Administration
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HR Business Partner, Human Capital Management Department, APAC
HR Business Partner for the Human Capital Management Department, APAC. The role provides strategic HR guidance to department leaders in Singapore and across APAC, supports organizational capability and workforce development, and leads change initiatives to drive cultural and organisational transformation.
Responsibilities
Serve as a trusted advisor to department leaders in Singapore and APAC, providing strategic HR guidance.
Drive organizational capability and workforce development to meet future business needs.
Influence and challenge business leaders on key people-related decisions, focusing on performance, workforce capabilities, and Diversity & Inclusion.
Lead and support change initiatives to drive cultural and/or organisational transformation.
Implement talent strategies, ensuring robust succession planning for critical roles.
Manage employee relations including disciplinary actions, grievances, redundancy, and terminations.
Contribute to HR projects aligned with business objectives.
Collaborate with country HR teams and specialist HR functions to deliver cohesive HR services.
Requirements
Bachelor’s degree in Human Resources or related field.
Minimum 10 years of HR Business Partner and Talent Management experience.
Proven success in deploying talent strategies and influencing senior leaders.
Strong experience in employee relations and handling complex HR issues.
In-depth knowledge of Singapore labour laws and HR practices.
Excellent interpersonal and communication skills with a proactive, positive attitude.
Strong problem-solving abilities and a collaborative mindset.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Human Resources
Industries
Banking
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Job Description:

• Provide credit assessment on new & existing corporate customers in various industry and prepare a well analysed credit proposal for further approval.
• Conduct periodic covenants check, portfolio reviews, regular compliance checks on financial covenants on respective accounts; keep management updated with any early warning signs.
• Perform rating reviews of accounts.
• Be well versed with the Bank's credit policies and procedures.
• Monitor market and industry movement, corporate action and other news flow; assist in industry reviews and internal policy update.

Requirements:

• At least 3 years' working experience in a financial institution. Commodities Trade Finance background would be an added advantage.
• Recognized Degree in Accountancy/Commerce/Business/Finance or equivalent.
• Good understanding of financial statement analysis and corporate banking products.
• Strong communication and interpersonal skills. Proficiency in Chinese to communicate with Chinese speaking colleagues in Head office would be an added advantage.
• Numerate, analytical, well organised, able to handle multiple tasks and meet tight deadlines.

Main Responsibilities

• Assist Head of PB in providing general client servicing support to front office including new account opening/ account review, transactions documentation checking/filling, sales order checking, etc.
• Develop AML control strategies to optimize account opening and underwriting opportunities to support business growth, while ensuring an appropriate balance between risk and return, including implementation of AML Policy and the relevant procedures and guideline.
• Implement operational management and internal control in business unit.
• Support management to formulate business plans and develop sales management reports and MIS to drive business growth.
• Perform client due diligence on-boarding checks and review as defined by prevailing policies and guidelines which may also be regulatory, and liaise with Frontline, Compliance for smooth and timely account opening and review.
• To clear system generated name screening alerts or perform manual screening.
• Collaborate with front office and other stakeholders to supplement and improve relevant operating procedures to ensure full compliance with policies and regulatory.
• Implement risk management control policies and procedures in related to AML/FT risk, compliance risk, operational risk and credit risk, on day-to-day business activities.
• To perform management reporting and data analysis on key operational risk items.
• Ensure adequate training is provided to the related staff within Private Banking Department so that they could perform their functions at a professional level, in term of practices, compliance and operational standard.
• Ensure full compliance of operation manual, investment & insurance sales workflow, sales guideline to PB frontline.
• Support the front office on general banking transactions / sales order, ensure client due diligence & client suitability checks are in order, and to ensure accuracy of capture to avoid incidents and dealing errors.
• Provide regular quality checking and phone call monitoring.
• Processing/fulfillment and follow up with back office to ensure timely and accurate order processing.
• Conduct day-to-day monitoring on client's credit position and guide RMs to take appropriate action in case of any excess or warning signals.
• Provide backup support to other team members.

Qualifications

• Bachelor's degree in any Finance & Banking or equivalent fields.

Minimum 6 - 8 years of relevant experience in banking in compliance, risk and operation management.
- At least 5 years of hands-on experience in the AML field (client onboarding review (including documentation), ongoing periodic client review, transactions monitoring) in a Private Bank and must be familiar with the MAS 626 requirements or other international AML/CFT standards.

Main Responsibilities

• Assist Head of PB in providing general client servicing support to front office including new account opening/ account review, transactions documentation checking/filling, sales order checking, etc.
• Develop AML control strategies to optimize account opening and underwriting opportunities to support business growth, while ensuring an appropriate balance between risk and return, including implementation of AML Policy and the relevant procedures and guideline.
• Implement operational management and internal control in business unit.
• Support management to formulate business plans and develop sales management reports and MIS to drive business growth.
• Perform client due diligence on-boarding checks and review as defined by prevailing policies and guidelines which may also be regulatory, and liaise with Frontline, Compliance for smooth and timely account opening and review.
• To clear system generated name screening alerts or perform manual screening.
• Collaborate with front office and other stakeholders to supplement and improve relevant operating procedures to ensure full compliance with policies and regulatory.
• Implement risk management control policies and procedures in related to AML/FT risk, compliance risk, operational risk and credit risk, on day-to-day business activities.
• To perform management reporting and data analysis on key operational risk items.
• Ensure adequate training is provided to the related staff within Private Banking Department so that they could perform their functions at a professional level, in term of practices, compliance and operational standard.
• Ensure full compliance of operation manual, investment & insurance sales workflow, sales guideline to PB frontline.
• Support the front office on general banking transactions / sales order, ensure client due diligence & client suitability checks are in order, and to ensure accuracy of capture to avoid incidents and dealing errors.
• Provide regular quality checking and phone call monitoring.
• Processing/fulfillment and follow up with back office to ensure timely and accurate order processing.
• Conduct day-to-day monitoring on client's credit position and guide RMs to take appropriate action in case of any excess or warning signals.
• Provide backup support to other team members.

Qualifications

• Bachelor's degree in any Finance & Banking or equivalent fields.
  
  Minimum 6 - 8 years of relevant experience in banking in compliance, risk and operation management.
• At least 5 years of hands-on experience in the AML field (client onboarding review (including documentation), ongoing periodic client review, transactions monitoring) in a Private Bank and must be familiar with the MAS 626 requirements or other international AML/CFT standards.

Energy Market Authority

Contract

What the role is

The key scope of work for the position is to provide operational support of Energy Management Systems which involves round the clock monitoring and control of electricity generators as well as the electricity and natural gas transmission networks. In addition, the position is also required to operate a Cybersecurity Operation Centre to monitor cybersecurity threats and manage Power Sector Critical Information Infrastructure incidents.

What you will be working on

1. Energy Management System
2. Provide first-level technical support to the Energy Management System to ensure high availability and reliability. This includes attending to technical problem reported by Power System Operators, operations and maintenance of Energy Management System, other supporting operational technology systems, OT/IT network & security infrastructures to ensure these systems (both hardware and software applications) are of high availability and reliability.
3. Participates in the design and technical enhancements on mission-critical Energy Management Systems (EMS) such as integrating renewables such as solar, energy storage and electricity imports into EMS to meet operational business requirements. This also includes fine tuning of power system applications to support real-time operations such as power system studies (e.g. Contingency Analysis, Transmission Network Analysis, Short Circuit Analysis), Automatic Generation Control, load forecast, solar PV forecast, telemetry, State Estimator, and the Dispatcher Training Simulator.
4. Coordinate with Licenseses' to facilitate connection of new generation facilities, transmission network equipment (both electricity and gas systems) including performing updates and validate of EMS databases with field equipment and market operation.
5. Cyber Security Monitoring for Power Sector
6. Provide first-level technical support for Cyber Security Operation Centre (CSOC) to manage cyber incident that may cause severe impact to Power System Operation and Power Sector's Critical Information Infrastructures (CIIs). Job responsibilities include analysing security alerts, identifying anomalies, report findings to stakeholders. Perform daily triage of the security cases and following up with CII Operators and resolution of incidents reported.
7. Cybersecurity Risk Assessment & Management
8. Develops technical solutions, including cyber security mitigation measures and/or configuration changes to meet regulatory requirements such as Cybersecurity Act and CCoP.
9. Coordinate security reviews risk assessments, security audits that can effectively pre-empt and identify significant security loopholes or weaknesses. This include carrying out documentation reviews, testing and implementing recommendations by the auditors, and performing system patching.
   In addition, the department also maintain other critical supporting infrastructure such as Uninterruptible Power Supply, fire protection system, security access system etc to ensure reliable operation of the EMS system and the operation centres.

What we are looking for

• Keen interest in the field of OT cybersecurity, power system engineering and serving in public service.
• Competency in computer programming, technical hardware architecture, Linux/Unix/Windows Operating System. Familiar with basic networking commands and understanding of basic networking protocol and security concepts. Good understanding of information security practices related to ISO 27001, Risk Assessment, Application and Network Security.
• Good understanding of Power System Engineering, Control Centers Operations, electricity substation/gas facility environments and devices would be added advantage.
• Fresh graduates will also be considered

About Energy Market Authority

The Energy Market Authority (EMA) is statutory board under the Singapore Ministry of Trade and Industry (MTI). Through our work, we seek to build a clean energy future that is resilient, sustainable and competitive. We aim to ensure a reliable and secure energy supply, promote effective competition in the energy market and develop a dynamic energy sector in Singapore.
At EMA, we are dedicated to fostering a culture of innovation, collaboration, continuous learning and employee well-being. Joining us means embarking on a meaningful career where you will be part of a transformative journey towards a clean energy future, experiencing a unique adventure of discovery and growth.
We empower our people to drive innovation at every level Our open culture encourages teams to embrace diverse perspectives, enabling you to push beyond the status quo We are committed to energising your growth through ample opportunities for skill development. helping you become an expert in your field and a valuable asset to the energy industry.
You also stand to enjoy a comprehensive suite of benefits which are designed to meet your needs and prioritise your holistic well-being.
Visit: for more information.

About your application process

If you do not hear from us within 4 weeks of the job ad closing date, we seek your understanding that it is likely that we are not moving forward with your application for this role. We thank you for your interest and would like to assure you that this does not affect your other job applications with the Public Service. We encourage you to explore and for other roles within Energy Market Authority or the wider Public Service.

We uphold the standards of outstanding performance and provide one of the best guidance and coaching systems to enhance our people with the right mindset and skillset.

Our passion:

To develop people to be a better version of themselves

Our Mission:

• Excellent customer service and customer acquisition
• Brand enhancement of our reputable clients and their respective services
• Conducting presentations in a B2C/B2B platform
• Assisting in the local and regional expansion of our organisational growth
• Developing and learning coaching skills

Our Opportunities:

• Entry level welcome; one-to-one coaching and guidance
• Transparent advancement plans based on individual performance
• Leadership and upskilling workshops
• Global exposure opportunities for individuals with outstanding performance
• Dynamic and youthful team environment

Our Requirements:

• Keen to learn, respectful individuals
• Team player with entrepreneurial mindset
• Good interactive and interpersonal skills

Only shortlisted candidates will be contacted by our friendly HR team within 3 to 5 working days

Job Types: Full-time, Permanent, Fresh graduate

Pay: $4, $6,000.00 per month

Benefits:

• Professional development

Work Location: In person