283 Department Management jobs in Singapore

Executive Director, Department Head, Business Management Support, Central Operation Office The role in Group Technology and Operations (T&O) involves managing the bank's operational processes and supporting various banking delivery channels. As a Management position in DTI, you will oversee the enabling functions of the organization with multiple Team Heads reporting to you. Your responsibilities will include managing General Procurement, Real Estate & Administration, BCM, Risk & Info Security, Tech Services, Legal Compliance & Secretarial, Strategic & Marketing Communications, Innovation & Central PMO.Constant positive engagement with the CEO, T&O Department Heads in DTI, and Functional leads in India is crucial to ensure the smooth functioning of all teams and to meet DTI objectives. This is a people manager role overseeing direct reports of 10 VPs & above and a team of 40+ permanent hires & approximately 40 contract staff.Key Accountabilities:- Provide leadership to ensure regulatory & group compliance requirements are met- Act as the Go-To person for driving multiple entity level initiatives & projects- Build a scalable & motivated support organization to meet evolving business requirements- Collaborate with regional team & India team to achieve Group objectivesJob Duties & Responsibilities:- Ensure day-to-day operations of all support functions are carried out efficiently- Plan, prioritize & prepare for audits (internal & external)- Manage transaction processing teams and ensure KRIs are met- Oversee compliance and regulatory functions to ensure 100% adherence- Foster relationships with regional and India teams for knowledge sharing and best practices- Identify automation opportunities and process improvements for scaling & growth- Demonstrate strong people management & stakeholder management skillsRequirements:- 20+ years of experience in leading & managing diverse teams- Ability to engage with Business leaders and ensure compliance & business needs are met- Professional degree with MBA preferred- Exposure to SEZ / STPI related entities desirable- Strong communication & openness to feedback- Willingness to grow with the organizationCore Competencies:- Dependability, Adaptability/Flexibility, Cooperation, Tolerance, Integrity, Empathy, Leadership, Persistence, Analytical Thinking, InitiativePrimary Location: India-Telangana-Hyderabad - DAH2Job: COO Office/Business Mgt & SupportSchedule: RegularJob Type: Full-timeJob Posting: Jul 14, 2025, 10:30:00 AM,

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• Executive Director, Department Head, Business Management Support, Central Operation Office

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Stakeholder Management, Regulatory Compliance, User Acceptance Testing, JIRA, Confluence, Microsoft Project, MS Office, Agile Methodologies,Business Analyst, Documentation Skills, Business Requirement Documents, Functional Requirement Documents, Use Case Specification, Credit Lifecycle, Waterfall Project Methodologies

risk control, service transformation, automation, analytics, emerging technologies, governance, employee engagement, operational risk management, leadership, communication, stakeholder management,talent strategy, inclusion, audit standards

Network Security, Risk Management, Regulatory Compliance, Vendor Management, Stakeholder Management, Leadership, Digital Transformation,Cloud Technologies, Cybersecurity

Management Information Systems, People Management, Stakeholder Management, Communication Skills, MS Office Suite, PowerPoint,Financial Leadership, Accounting ERP Systems

Stakeholder Management, Regulatory Compliance, User Acceptance Testing, JIRA, Confluence, Microsoft Project, MS Office, Agile Methodologies,Business Analyst, Documentation Skills, Business Requirement Documents, Functional Requirement Documents, Use Case Specification, Credit Lifecycle, Waterfall Project Methodologies

risk control, service transformation, automation, analytics, emerging technologies, governance, employee engagement, operational risk management, leadership, communication, stakeholder management,talent strategy, inclusion, audit standards

Network Security, Risk Management, Regulatory Compliance, Vendor Management, Stakeholder Management, Leadership, Digital Transformation,Cloud Technologies, Cybersecurity

Management Information Systems, People Management, Stakeholder Management, Communication Skills, MS Office Suite, PowerPoint,Financial Leadership, Accounting ERP Systems

About Restorative Care Department:

Restorative Care Department (RCD ) was started in 2006, with one Family Resource Centre located within Prison Link Centre (Changi) specializes in serving offenders, ex-offenders and their families through a variety of programmes.

Case Management Services (CMS) was launched in 2019 to provide short-term case management for releasing inmates. Its objectives are to assist clients and their families with reintegration into society, offer individual support and guidance for transitioning back into the community, and address criminogenic needs to prevent re-offending and relapse.

Responsibilities:

• Provide information and referral services for offenders, ex-offenders, and/or their next of kin
• Conduct risk assessment, social investigation, assessment, case formulation, intervention planning.
• Timely preparation and submission of reports and case recordings.
• Conduct meetings, sessions, workshops and programme to offenders, ex-offenders, and/or their next of kin
• Required to cover office duties at various centres

Requirements:

• Degree in Social Work or Degree with a Graduate Diploma in Social Work from an accredited institution
• Possess at least two (2) years of experience working in a similar setting (e.g. Social service agencies)
• Comfortable to work with offenders and ex-offenders in Police and Prison settings
• Able to work in a fast-pace and stressful environment.
• Required to work on weeknights and weekends on needs basis
• Has maturity, communication skills and interpersonal skills to work with professionals, and families from diverse backgrounds
• Able to develop empathy/ empathic responses, reflective capacity self-awareness.
• Adaptive with multi-tasking skills and problem-solving skills
• Personal effectiveness, independence, and good time management
• Has strong writing skills
• Team player

Work Location: Simei

Interested applicants are to submit their resume to Please visit for more details.

For your privacy and security, kindly refrain from including your NRIC number in your application form or resume. Please note that we do not accept hardcopy resumes.

About the Singapore Red Cross Academy

The Singapore Red Cross Academy is the region’s go-to institute for humanitarian studies, backed by more than six decades of training expertise. The Academy offers specialised first aid, psychosocial support, caregiving and disaster deployment courses, amongst an extensive suite of humanitarian education programmes. Trusted by public learners and over 1,300 organisations for employee training, the Singapore Red Cross Academy empowers individuals and communities with the knowledge and skills to be prepared for emergencies, to save lives, and to create meaningful impact.

Job Purpose

This management role drives the business transformation of the SRCA by optimising operations efficiency and growing revenue streams. You will lead the Learning Support Management (LSM) team, streamlining the learner journey from registration to post-course support, and spearheading business development to expand market share. We are looking for someone with a strong background in sales and client management, with operational expertise in a training or service environment.

Job Responsibilities

1. Strategic Operations

• Lead the SRCA LSM team to deliver seamless processes for learner registration, scheduling, communications, logistics, and post-course support.
• Oversee the automation and digitalisation of operational workflows to drive efficiency, enhance user experience, and ensure scalability.
• Optimise workflows and systems to enhance operational efficiency, ensure regulatory compliance, and uphold high service quality standards.
• Cultivate and mentor a high-performing team committed to exceptional customer service at the various training spaces.
• Oversee volunteer engagement strategies for centres activities, including training, events, roadshows, and campaigns.

2. Learner Journey Optimisation

• Oversee learner touchpoints to ensure timely, accurate, and supportive engagement throughout their entire experience.
• Initiate and drive process improvements and digitalisation efforts to streamline the learner journey.
• Analyse learner feedback and trends to continuously identify areas for service enhancement.
• Evaluate system performance and recommend enhancements to support delivery effectiveness and learner experience.

3. Business Development & Sales

• Formulate and implement SRCA’s business development strategy to accelerate revenue growth.
• Proactively identify emerging opportunities, new client segments, and potential strategic alliances. Lead outreach activities including proposal development, tender submissions, and partnership negotiations.
• Champion a sales-driven culture throughout the Academy, ensuring alignment of all initiatives with commercial goals and fostering a proactive mindset towards client acquisition and retention across departments.
• Collaborate closely with Heads of Centres for First Aid / Psychosocial Support / Humanitarian Education, to develop tailored business development plans for specific programmes, maximising cross-selling and upselling opportunities by strategically bundling and customising offerings.

4. Sales Enablement & Client Relationship Management

• Establish and maintain a robust, up-to-date client database (CRM), ensuring data integrity and leveraging insights for targeted communication, personalised outreach, and proactive identification of upselling and cross-selling opportunities.
• Provide guidance to staff on effective client engagement, professional enquiry handling, proactive courses promotion, and successful lead conversion to enrolment.
• Cultivate and manage key client relationships, serving as a primary point of contact for strategic accounts and representing SRCA at high-profile external engagements, industry events, and meetings with prospective clients or partners.
• Monitor sales performance metrics, analyse trends, and provide actionable insights to optimise sales processes and strategies for continuous improvement.

5. Financial Performance & Strategic Planning

• Analyse financial data to support the development of LSM and organisational sales targets.
• Assess return on investment to guide sales policies and programme development.
• Identify and evaluate opportunities for external funding and partnerships aligned with SRCA’s strategies.
• Oversee the preparation and submission of funding applications.

6. Internal & External Stakeholder Management

• Partner with internal stakeholders (e.g., HR, Finance, Marcomms) to support academy operations and marketing campaigns.
• Maintain robust and positive relationships with key external parties including clients, government agencies, training partners, and vendors.

Job Specifications

Qualifications and Experience

• Bachelor’s Degree in Business Administration, Marketing, Education Management, or a related field.
• Minimum 8 years of experience in sales, business development, or training operations, with at least 3 years in a leadership or cross-functional role.

Additional Skills and Knowledge

• Strong commercial acumen with proven success in sales or revenue-generating roles.
• Excellent leadership, stakeholder management, and cross-functional coordination skills.
• Strong communicator, able to present confidently and build trust with diverse partners.
• Familiarity with adult education or government-funded training frameworks (e.g., SSG) is advantageous

Desired Behavior

• Comfortable working in a fast-paced, mission-driven environment with operational complexity.

Job Description

• Responsible for setting up the facilities.
• Responsible for facilities management of all offices and homes.
• Ensure operational readiness of critical office, BCP and building facilities equipment.
• Source for facilities and services as directed by the management.
• Ensure services engaged are appropriate to the actual site conditions.
• Review repair and maintenance contracts and supervise day to day minor repairs.
• Ensure services delivered conform to the provisions in the contract.
• Ensure regular inspections are carried out and implement effective preventive maintenance program.

Requirement

• Possess at least a Professional Certificate in facility management or equivalent.
• Preferably with Min. 2 years of relevant experience.
• A team player with good interpersonal and organization skills
• Outstanding verbal, written, and interpersonal communication skills.
• Ability to multi-tasks under tight time frames with minimum supervision
• Strong attention to detail and has the ability to work efficiently and accurately.

Work Schedule

5 days work

Mon to Fri: 9am - 6pm

**Disclaimer

Only shortlisted candidates will be notified.

Job Description

• Responsible for setting up the facilities.
• Responsible for facilities management of all offices and homes.
• Ensure operational readiness of critical office, BCP and building facilities equipment.
• Source for facilities and services as directed by the management.
• Ensure services engaged are appropriate to the actual site conditions.
• Review repair and maintenance contracts and supervise day to day minor repairs.
• Ensure services delivered conform to the provisions in the contract.
• Ensure regular inspections are carried out and implement effective preventive maintenance program.

Requirement

• Possess at least a Professional Certificate in facility management or equivalent.
• Preferably with Min. 2 years of relevant experience.
• A team player with good interpersonal and organization skills
• Outstanding verbal, written, and interpersonal communication skills.
• Ability to multi-tasks under tight time frames with minimum supervision
• Strong attention to detail and has the ability to work efficiently and accurately.

Work Schedule

5 days work

Mon to Fri: 9am - 6pm

**Disclaimer

Only shortlisted candidates will be notified.

About the Singapore Red Cross Academy

The Singapore Red Cross Academy is the region’s go-to institute for humanitarian studies, backed by more than six decades of training expertise. The Academy offers specialised first aid, psychosocial support, caregiving and disaster deployment courses, amongst an extensive suite of humanitarian education programmes. Trusted by public learners and over 1,300 organisations for employee training, the Singapore Red Cross Academy empowers individuals and communities with the knowledge and skills to be prepared for emergencies, to save lives, and to create meaningful impact.

Job Purpose

This management role drives the business transformation of the SRCA by optimising operations efficiency and growing revenue streams. You will lead the Learning Support Management (LSM) team, streamlining the learner journey from registration to post-course support, and spearheading business development to expand market share. We are looking for someone with a strong background in sales and client management, with operational expertise in a training or service environment.

Job Responsibilities

1. Strategic Operations

• Lead the SRCA LSM team to deliver seamless processes for learner registration, scheduling, communications, logistics, and post-course support.
• Oversee the automation and digitalisation of operational workflows to drive efficiency, enhance user experience, and ensure scalability.
• Optimise workflows and systems to enhance operational efficiency, ensure regulatory compliance, and uphold high service quality standards.
• Cultivate and mentor a high-performing team committed to exceptional customer service at the various training spaces.
• Oversee volunteer engagement strategies for centres activities, including training, events, roadshows, and campaigns.

2. Learner Journey Optimisation

• Oversee learner touchpoints to ensure timely, accurate, and supportive engagement throughout their entire experience.
• Initiate and drive process improvements and digitalisation efforts to streamline the learner journey.
• Analyse learner feedback and trends to continuously identify areas for service enhancement.
• Evaluate system performance and recommend enhancements to support delivery effectiveness and learner experience.

3. Business Development & Sales

• Formulate and implement SRCA’s business development strategy to accelerate revenue growth.
• Proactively identify emerging opportunities, new client segments, and potential strategic alliances. Lead outreach activities including proposal development, tender submissions, and partnership negotiations.
• Champion a sales-driven culture throughout the Academy, ensuring alignment of all initiatives with commercial goals and fostering a proactive mindset towards client acquisition and retention across departments.
• Collaborate closely with Heads of Centres for First Aid / Psychosocial Support / Humanitarian Education, to develop tailored business development plans for specific programmes, maximising cross-selling and upselling opportunities by strategically bundling and customising offerings.

4. Sales Enablement & Client Relationship Management

• Establish and maintain a robust, up-to-date client database (CRM), ensuring data integrity and leveraging insights for targeted communication, personalised outreach, and proactive identification of upselling and cross-selling opportunities.
• Provide guidance to staff on effective client engagement, professional enquiry handling, proactive courses promotion, and successful lead conversion to enrolment.
• Cultivate and manage key client relationships, serving as a primary point of contact for strategic accounts and representing SRCA at high-profile external engagements, industry events, and meetings with prospective clients or partners.
• Monitor sales performance metrics, analyse trends, and provide actionable insights to optimise sales processes and strategies for continuous improvement.

5. Financial Performance & Strategic Planning

• Analyse financial data to support the development of LSM and organisational sales targets.
• Assess return on investment to guide sales policies and programme development.
• Identify and evaluate opportunities for external funding and partnerships aligned with SRCA’s strategies.
• Oversee the preparation and submission of funding applications.

6. Internal & External Stakeholder Management

• Partner with internal stakeholders (e.g., HR, Finance, Marcomms) to support academy operations and marketing campaigns.
• Maintain robust and positive relationships with key external parties including clients, government agencies, training partners, and vendors.

Job Specifications

Qualifications and Experience

• Bachelor’s Degree in Business Administration, Marketing, Education Management, or a related field.
• Minimum 8 years of experience in sales, business development, or training operations, with at least 3 years in a leadership or cross-functional role.

Additional Skills and Knowledge

• Strong commercial acumen with proven success in sales or revenue-generating roles.
• Excellent leadership, stakeholder management, and cross-functional coordination skills.
• Strong communicator, able to present confidently and build trust with diverse partners.
• Familiarity with adult education or government-funded training frameworks (e.g., SSG) is advantageous

Desired Behavior

• Comfortable working in a fast-paced, mission-driven environment with operational complexity.

About the Singapore Red Cross Academy

The Singapore Red Cross Academy is the region's go-to institute for humanitarian studies, backed by more than six decades of training expertise. The Academy offers specialised first aid, psychosocial support, caregiving and disaster deployment courses, amongst an extensive suite of humanitarian education programmes. Trusted by public learners and over 1,300 organisations for employee training, the Singapore Red Cross Academy empowers individuals and communities with the knowledge and skills to be prepared for emergencies, to save lives, and to create meaningful impact.

Job Purpose

This management role drives the business transformation of the SRCA by optimising operations efficiency and growing revenue streams. You will lead the Learning Support Management (LSM) team, streamlining the learner journey from registration to post-course support, and spearheading business development to expand market share. We are looking for someone with a strong background in sales and client management, with operational expertise in a training or service environment.

Job Responsibilities

1. Strategic Operations

• Lead the SRCA LSM team to deliver seamless processes for learner registration, scheduling, communications, logistics, and post-course support.
• Oversee the automation and digitalisation of operational workflows to drive efficiency, enhance user experience, and ensure scalability.
• Optimise workflows and systems to enhance operational efficiency, ensure regulatory compliance, and uphold high service quality standards.
• Cultivate and mentor a high-performing team committed to exceptional customer service at the various training spaces.
• Oversee volunteer engagement strategies for centres activities, including training, events, roadshows, and campaigns.

2. Learner Journey Optimisation

• Oversee learner touchpoints to ensure timely, accurate, and supportive engagement throughout their entire experience.
• Initiate and drive process improvements and digitalisation efforts to streamline the learner journey.
• Analyse learner feedback and trends to continuously identify areas for service enhancement.
• Evaluate system performance and recommend enhancements to support delivery effectiveness and learner experience.

3. Business Development & Sales

• Formulate and implement SRCA's business development strategy to accelerate revenue growth.
• Proactively identify emerging opportunities, new client segments, and potential strategic alliances. Lead outreach activities including proposal development, tender submissions, and partnership negotiations.
• Champion a sales-driven culture throughout the Academy, ensuring alignment of all initiatives with commercial goals and fostering a proactive mindset towards client acquisition and retention across departments.
• Collaborate closely with Heads of Centres for First Aid / Psychosocial Support / Humanitarian Education, to develop tailored business development plans for specific programmes, maximising cross-selling and upselling opportunities by strategically bundling and customising offerings.

4. Sales Enablement & Client Relationship Management

• Establish and maintain a robust, up-to-date client database (CRM), ensuring data integrity and leveraging insights for targeted communication, personalised outreach, and proactive identification of upselling and cross-selling opportunities.
• Provide guidance to staff on effective client engagement, professional enquiry handling, proactive courses promotion, and successful lead conversion to enrolment.
• Cultivate and manage key client relationships, serving as a primary point of contact for strategic accounts and representing SRCA at high-profile external engagements, industry events, and meetings with prospective clients or partners.
• Monitor sales performance metrics, analyse trends, and provide actionable insights to optimise sales processes and strategies for continuous improvement.

5. Financial Performance & Strategic Planning

• Analyse financial data to support the development of LSM and organisational sales targets.
• Assess return on investment to guide sales policies and programme development.
• Identify and evaluate opportunities for external funding and partnerships aligned with SRCA's strategies.
• Oversee the preparation and submission of funding applications.

6. Internal & External Stakeholder Management

• Partner with internal stakeholders (e.g., HR, Finance, Marcomms) to support academy operations and marketing campaigns.
• Maintain robust and positive relationships with key external parties including clients, government agencies, training partners, and vendors.

Job Specifications

Qualifications and Experience

• Bachelor's Degree in Business Administration, Marketing, Education Management, or a related field.
• Minimum 8 years of experience in sales, business development, or training operations, with at least 3 years in a leadership or cross-functional role.

Additional Skills and Knowledge

• Strong commercial acumen with proven success in sales or revenue-generating roles.
• Excellent leadership, stakeholder management, and cross-functional coordination skills.
• Strong communicator, able to present confidently and build trust with diverse partners.
• Familiarity with adult education or government-funded training frameworks (e.g., SSG) is advantageous

Desired Behavior

• Comfortable working in a fast-paced, mission-driven environment with operational complexity.

We are looking for a candidate with a keen interest in risk management work to support the work of the Law Society’s Knowledge Management department and other departments as required.
The successful candidate must be a qualified lawyer who has experience in working in a law practice environment.
The specific duties include providing legal support for and legal review of, including but not limited to, the following:
To assist in drafting articles, briefings, presentations, guidance notes, policies and procedures pertaining to risk management in the legal profession (including, but not limited to, anti-money laundering)
To help administer the Law Society’s Unclaimed Money Fund (“ UMF ”) and review incoming UMF applications
To assist in giving guidance regarding (including but not limited to, the Legal Profession Act 1966, Legal Profession (Accountant’s Report) Rules and Legal Profession (Solicitors’ Accounts) Rules) from solicitors and law practices in consultation with relevant departments in the Law Society
To support the work of various practice committees
Requirements
· Bachelor’s Degree in Law from a recognized university
· Experience in working in a law practice environment of at least 1 year preferred
· Prior AML experience preferred
· Litigation background preferred
· Able to conduct legal research
· Strong command of English and writing and communication skills
· Able to multi-task and work independently within tight deadlines
· Attentive to details
· Self-motivated and resourceful
· A team player who demonstrates team spirit and collaboration with others
· Strong organizational skills and able to manage competing priorities effectively
· A positive attitude, adaptable to changes and open and wiling to learn
· A proactive attitude to take initiative on matters and has a sense of responsibility for the work given
· Proficient in MS Word, Excel and PowerPoint
Please note that only shortlisted candidates will be notified.
#J-18808-Ljbffr

We are looking for a candidate with a keen interest in risk management work to support the work of the Law Society’s Knowledge Management department and other departments as required.

The successful candidate must be a qualified lawyer who has experience in working in a law practice environment.

The specific duties include providing legal support for and legal review of, including but not limited to, the following:

• To assist in drafting articles, briefings, presentations, guidance notes, policies and procedures pertaining to risk management in the legal profession (including, but not limited to, anti-money laundering)
• To help administer the Law Society’s Unclaimed Money Fund (“UMF ”) and review incoming UMF applications
• To assist in giving guidance regarding (including but not limited to, the Legal Profession Act 1966, Legal Profession (Accountant’s Report) Rules and Legal Profession (Solicitors’ Accounts) Rules) from solicitors and law practices in consultation with relevant departments in the Law Society
• To support the work of various practice committees

Requirements

· Bachelor’s Degree in Law from a recognized university

· Experience in working in a law practice environment of at least 1 year preferred

· Prior AML experience preferred

· Litigation background preferred

· Able to conduct legal research

· Strong command of English and writing and communication skills

· Able to multi-task and work independently within tight deadlines

· Attentive to details

· Self-motivated and resourceful

· A team player who demonstrates team spirit and collaboration with others

· Strong organizational skills and able to manage competing priorities effectively

· A positive attitude, adaptable to changes and open and wiling to learn

· A proactive attitude to take initiative on matters and has a sense of responsibility for the work given

· Proficient in MS Word, Excel and PowerPoint

Please note that only shortlisted candidates will be notified.