10 Department Chair jobs in Singapore

What is your mission?

You'll help us deliver excellent service to our partner brands by performing these tasks:

• Establish a positive, consistent, and timely interaction that meets the customer's needs effectively by providing excellent support experience across different platforms (phone, email and chats).
• Identify customer's needs. Apply critical thinking and research to offer tailored solutions that address their specific needs.
• Ensure first contact resolution and effective follow-up with Service partners and internal departments to ensure case closure in accordance with our service standards.
• Contribute to continuous improvement of internal processes that enhance customer satisfaction and process efficiency.
• Foster customer loyalty by providing exceptional service and paying close attention to details.
• Build sustainable customer relationships and provide long term customer value by promptly following up and providing additional support when needed.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance, and continual improvement of the Quality Management System of the company

Who are we looking for?

• Diploma or GCE 'O' Level with at least 3 years of experience in the Customer Service industry
• Effectively bilingual and articulate with a strong command of spoken and written English
• Proficient in MS Office applications with excellent keyboard skills
• Possess good customer handling skills with a positive mindset
• Team player who is able to adapt in a fast paced environment
• Strong time management skills and motivation to exceed expectations
• Comfortable working with computers and multiple systems

Working Location: Bedok (100% onsite in office)

Working Hours: 8:30am to 6:30pm or 9:30am to 7:30pm (Monday to Friday)

Remuneration Package: Basic Salary + Monthly KPI Incentive

Training Period: 4 weeks (Requires to pass certification)

Commencement Date: 22 Sept 2025

Please note that only shortlisted candidate will be notified.

Customer Service Officer (Higher Education)
Join to apply for the
Customer Service Officer (Higher Education)
role at
TDCX
Do you aspire to have a rewarding career where you can thrive, grow, and achieve your career aspirations? Unlock your full potential at work with TDCX, a leading global BPO company.
Work with the world’s most loved brands and connect with inspiring, diverse people. Join our team and begin your journey to #BeMore!
#BeMore
Do you aspire to have a rewarding career where you can thrive, grow, and achieve your career aspirations? Unlock your full potential at work with TDCX, a leading global BPO company.
Work with the world’s most loved brands and connect with inspiring, diverse people. Join our team and begin your journey to #BeMore!
Top reasons to work with TDCX
Attractive remuneration and great perks
Comprehensive medical, insurance, and social security coverage
World-class workspaces
Engaging activities and recognition programs
Strong learning and development plans for your career growth
Positive culture for you to #BeMore at work
Easy-to-access location with direct public transport links
Flexible working arrangements
Coaching and mentoring from experts in your field
Join a global company, winner of hundreds of industry awards
What is your mission?
You’ll help us deliver excellent service to our partner brands by performing these tasks:
Establish a positive, consistent, and timely interaction that meets the customer’s needs effectively by providing excellent support experience across different platforms (phone, email and chats).
Identify customer's needs. Apply critical thinking and research to offer tailored solutions that address their specific needs.
Ensure first contact resolution and effective follow-up with Service partners and internal departments to ensure case closure in accordance with our service standards.
Contribute to continuous improvement of internal processes that enhance customer satisfaction and process efficiency.
Foster customer loyalty by providing exceptional service and paying close attention to details.
Build sustainable customer relationships and provide long term customer value by promptly following up and providing additional support when needed.
Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance, and continual improvement of the Quality Management System of the company.
Who are we looking for?
Diploma or GCE ‘O’ Level with at least 3 years of experience in the Customer Service industry.
Effectively bilingual and articulate with a strong command of spoken and written English.
Proficient in MS Office applications with excellent keyboard skills.
Possess good customer handling skills with a positive mindset.
Team player who is able to adapt in a fast paced environment.
Strong time management skills and motivation to exceed expectations.
Comfortable working with computers and multiple systems.
About TDCX
Singapore-headquartered TDCX is a leading global business process outsourcing (BPO) company that provides customer experience (CX) solutions, sales and digital marketing services, and content moderation for clients across various industries. These include digital advertising and social media, e-commerce, fintech, gaming, healthtech, media, technology and, travel and hospitality.
With a focus on helping companies enable the future, TDCX’s smart, scalable approach—driven by innovation and operational precision—positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 39 locations worldwide, TDCX provides its clients with comprehensive coverage in Asia, Europe and the United States. For more information, please visit
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Sales Representative, Higher Education, Gemini Adoption
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Google will be prioritizing applicants who have a current right to work in Singapore, and do not require Google's sponsorship of a visa.
Bachelor's degree or equivalent practical experience.
4 years of experience in technology sales or working with customers in a sales, account management or related field.
Preferred qualifications:
8 years of experience in education technology, or selling enterprise software, account management, or a related field.
1 year of people management experience, including setting team goals, strategy, and coaching individuals.
Understanding of the Higher Education sector, including established relationships with key stakeholders at large institutions.
Ability to execute go-to-market strategies and meet or exceed goals.
Excellent thinking, and communication skills, with the ability to collaborate with internal and external stakeholders.
About the job
Businesses of all shapes and sizes rely on Google’s unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.
Responsibilities
Develop and execute the Go-to-Market (GTM) strategy for Gemini in Higher Education in Southeast Asia and Greater China. Own the key results for adoption within the region.
Foster executive relationships at key academic institutions in the region. Act as a trusted advisor and a trusted voice across the higher education sector.
Identify sector stakeholders that could be enablers to Gemini adoption in the Higher Education (HE) sector (e.g., university associations; frameworks; leadership groups; etc.). Be a thought leader across the sector.
Synthesize and relay feedback from customers to help influence cross-functional go-to-market plans.
Collaborate closely with teams across Google (e.g., Cloud, Marketing), to ensure you have an aligned One-Google strategy to support the segment.
Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire .
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
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Product area
ChromeOS delivers quality computing at scale to provide universal and unfettered access to information, entertainment, and tools. Our mission is to empower anyone to create and access information freely through fast, secure, simple, and intelligent computing.
Job description
As a Solutions Engineer for Google for Education, you will be at the forefront of managing the adoption of Gemini, our cutting-edge AI, within the Higher Education sector. You will be a key player in a dedicated team, responsible for developing and executing the technical go-to-market strategy for Gemini. Your primary objective will be to foster meaningful adoption that demonstrates the transformative value of Gemini for teaching, learning, and research within universities and colleges.
Job responsibilities
Identify customer business and academic requirements to design and architect solutions that integrate Gemini into their existing infrastructure.
Act as a technical advocate for Gemini, promoting its capabilities in customer-facing meetings, workshops, and public events.
Work closely with our Product, Engineering, and Sales teams to provide customer feedback, influence the product roadmap, and stay ahead of industry trends.
Prepare and present compelling demonstrations of Gemini, and address technical questions that arise throughout the sales and adoption process.
Take responsibility for technical aspects of solutions to include activities such as bid responses, product and solution briefings, partner training, proof-of-concept work and the coordination of supporting technical resources.
Minimum qualifications
Bachelor’s degree or equivalent practical experience.
10 years of experience in a technical project management or a customer-facing role.
6 years of experience in technical sales, education technology, or a related field.
Preferred qualifications
5 years of experience in sales engineering/technical consultancy.
Experience in architecting cloud-based analytics systems and dashboarding experiences.
Experience with artificial intelligence, machine learning, or other transformative technologies.
Experience supporting technology adoption and change-management initiatives with customers.
Knowledge of web and related technologies (e.g., APIs, XML/HTML), including a working knowledge of web application development and integration.
Understanding of the Higher Education sector, including its issues and decision-making processes.
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ChromeOS delivers quality computing at scale to provide universal and unfettered access to information, entertainment, and tools. Our mission is to empower anyone to create and access information freely through fast, secure, simple, and intelligent computing.

As a Solutions Engineer for Google for Education, you will be at the forefront of managing the adoption of Gemini, our cutting-edge AI, within the Higher Education sector. You will be a key player in a dedicated team, responsible for developing and executing the technical go-to-market strategy for Gemini. Your primary objective will be to foster meaningful adoption that demonstrates the transformative value of Gemini for teaching, learning, and research within universities and colleges.

• Identify customer business and academic requirements to design and architect solutions that integrate Gemini into their existing infrastructure.
• Act as a technical advocate for Gemini, promoting its capabilities in customer-facing meetings, workshops, and public events.
• Work closely with our Product, Engineering, and Sales teams to provide customer feedback, influence the product roadmap, and stay ahead of industry trends.
• Prepare and present compelling demonstrations of Gemini, and address technical questions that arise throughout the sales and adoption process.
• Take responsibility for technical aspects of solutions to include activities such as bid responses, product and solution briefings, partner training, proof-of-concept work and the coordination of supporting technical resources.

• Bachelor’s degree or equivalent practical experience.
• 10 years of experience in a technical project management or a customer-facing role.
• 6 years of experience in technical sales, education technology, or a related field.

• 5 years of experience in sales engineering/technical consultancy.
• Experience in architecting cloud-based analytics systems and dashboarding experiences.
• Experience with artificial intelligence, machine learning, or other transformative technologies.
• Experience supporting technology adoption and change-management initiatives with customers.
• Knowledge of web and related technologies (e.g., HTTP, APIs, XML/HTML), including a working knowledge of web application development and integration.
• Understanding of the Higher Education sector, including its issues and decision-making processes.

What is your mission?
You’ll help us deliver excellent service to our partner brands by performing these tasks:
Establish a positive, consistent, and timely interaction that meets the customer’s needs effectively by providing excellent support experience across different platforms (phone, email and chats).
Identify customer's needs. Apply critical thinking and research to offer tailored solutions that address their specific needs.
Ensure first contact resolution and effective follow-up with Service partners and internal departments to ensure case closure in accordance with our service standards.
Contribute to continuous improvement of internal processes that enhance customer satisfaction and process efficiency.
Foster customer loyalty by providing exceptional service and paying close attention to details.
Build sustainable customer relationships and provide long term customer value by promptly following up and providing additional support when needed.
Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance, and continual improvement of the Quality Management System of the company
Who are we looking for?
Diploma or GCE ‘O’ Level with at least 3 years of experience in the Customer Service industry
Effectively bilingual and articulate with a strong command of spoken and written English
Proficient in MS Office applications with excellent keyboard skills
Possess good customer handling skills with a positive mindset
Team player who is able to adapt in a fast paced environment
Strong time management skills and motivation to exceed expectations
Comfortable working with computers and multiple systems
Working Location: Bedok (100% onsite in office)
Working Hours: 8:30am to 6:30pm or 9:30am to 7:30pm (Monday to Friday)
Remuneration Package: Basic Salary + Monthly KPI Incentive
Training Period: 4 weeks (Requires to pass certification)
Commencement Date: Nov 2025
Please note that only shortlisted candidate will be notified.
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Academic Leader Position

SISH is seeking a seasoned and experienced academic professional to contribute to our vibrant learning environment at our new campus. This role is ideal for individuals from the education sector who are passionate about shaping the next generation of industry talent.

You will play a pivotal role in managing the out-of-term cycle, encompassing teaching, curriculum review, academic administration, and industry engagement. If you value educational excellence and thrive in collaborative settings, we welcome your application.

Key Responsibilities:

1. Enhance academic quality by improving policies, processes, and curriculum design to support the institute's strategic objectives.
2. Manage administrative tasks by overseeing course documentation, exam and academic audits, ensuring compliance with academic standards.
3. Develop initiatives that align with institutional goals.
4. Foster student engagement through participation in academic and extracurricular activities to improve retention and satisfaction.
5. Conduct teaching as needed and provide academic feedback to enhance student engagement and success.
6. Develop and implement strategic industry partnerships for internships and collaborations while strengthening alumni networks.

Requirements:

• A degree in management/Education related discipline (master's preferred, but experience is most important).
• Knowledge of SSG-GD4.
• Prior teaching experience in a higher education or training environment.
• ACTA/ACLP or other recognized teaching qualifications preferred.
• Familiarity with LMS platforms and academic administrative tasks.

• Coordinate and manage student services efficiently.
• Develop and implement process improvements to enhance work productivity.
• Plan and execute engaging student activities and curriculum development.
• Deliver high-quality tuition classes.
• Handle customer inquiries and resolve issues promptly.
• Liaise with parents, students, schools, and external vendors for schedule coordination.
• Provide training to new hires and address operational challenges directly.
• Maintain regular updates for management on centre operations.

We invite highly passionate individuals who share the dream for our girls to join us as:

Higher Chinese Language Teaching Position (Full-Time)

Be part of a team that learns and grows together, designs forward-looking curriculum, and boldly explores approaches for nurturing high-ability learners.

Join us, for a unique opportunity to hone the craft of teaching and to be part of a school environment that values and promotes professional learning. Our students are creative, self-disciplined, and motivated, and we invite you to join us in nurturing them thinkers , leaders and pioneers of the future.

We are looking for candidates with the following attributes:

• Believes first of all in nurturing the child as a whole person, and who have a strong belief in every student’s ability and motivation to learn.
• Possesses at least a Bachelor's Degree from a recognized university with relevant teaching subject(s)
• A Post-Graduate Diploma in Education (PGDE) is preferred
• Possesses deep knowledge of their subject discipline and an openness to explore connections across disciplines. Our curriculum is developed in a constructive context that encourages students to make connections across the disciplines.
• Believes the teacher is a model, mentor, and coach in the creation of a learning environment that challenges students in learning, inquiry and leadership; and
• Is able to work well, whether in a team or individual setting

Be part of the dynamic, creative, innovative RGS teaching and learning experience. At the same time, build a meaningful and rewarding career with us.

We offer a competitive and attractive salary package and benefits commensurate with experience.

Interested candidates, please send a detailed resume specifying your subject proficiency to:

The Human Resource Department
Email:

(Only shortlisted candidates will be notified)