52 Dementia Support jobs in Singapore
Patient Support Coordinator
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Job Description
This role is responsible for delivering exceptional customer service and administrative support to our clients.
Responsibilities:- Provide timely assistance to customers via phone, email, and other communication channels
- Prepare quotations and place orders with suppliers in an efficient manner
- Coordinate schedules with technicians to ensure seamless service delivery
- Minimum O-Level qualification required
- Able to speak Mandarin and English fluently
- Hardworking and responsible individual with excellent communication skills
- An attractive commission scheme for top performers
- Annual bonus for meeting targets
- A friendly and dynamic working environment that fosters growth and development
We are seeking a skilled and enthusiastic individual who can join our team today.
Required Skills:
- Microsoft Office Suite
- Microsoft Excel
- Written English
- Inventory Management
- Office Management
- Invoicing
- Administration
- Data Entry
- Bookkeeping
- Administrative Support
- Customer Service
- Scheduling
- Shipping
Patient Support Coordinator
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We are seeking a highly motivated and organized professional to provide excellent patient care and support services in Jurong East, Singapore.
- Assist patients with payment collections and discharge procedures.
- Conduct financial counseling and provide information on inpatient stay and charges.
- Arrange follow-up appointments and perform additional duties as assigned by supervisors.
- Able to commit to the full contract duration of 6 months.
- Excellent communication and interpersonal skills.
- Ability to multitask and prioritize tasks efficiently.
- Proficient in Microsoft Office and Excel.
- Experience in healthcare or customer service is an advantage.
Patient Support Specialist
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Basic Care Assistant - Patient Support Specialist
About the Role
As a Patient Support Specialist, you will be responsible for providing essential care and support to patients in their daily lives. This includes assisting with daily activities, transfers, and ensuring patient comfort and safety during care activities.
Key Responsibilities:
- Provide personalized care and support to patients, promoting independence and dignity.
- Assist with daily activities such as bathing, dressing, and grooming.
- Ensure patient safety and well-being by monitoring vital signs and reporting any concerns to supervisors.
Requirements:
- Certification in healthcare or relevant field (e.g., HMI, BCA, HCA)
- Previous work experience in healthcare or related field
- Excellent interpersonal and communication skills
Benefits:
- Competitive hourly rate
- Potential for permanent conversion after contract period
- Ongoing training and development opportunities
How to Apply:
All qualified applicants are encouraged to apply. Please submit your resume and cover letter for consideration.
Patient Support Specialist
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Job Description
We are seeking a professional to fill the position of Patient Service Associate.
Key Responsibilities:- Registration of patients for consultation
- Attending to queries from both internal and external customers
- Providing assistance to patients when necessary
- Collecting payment for services rendered and being accountable for payments collected
- Rendering financial counseling to patients
- Assisting with appointment scheduling for patients' follow-up
- Prior experience in a healthcare setting is advantageous
- Willingness to work on weekends and public holidays
We offer competitive benefits and opportunities for career growth. If you're passionate about delivering exceptional customer service, we'd love to hear from you.
Skills You'll Need:- Customer Service Skills
- Healthcare Communications
- Direct Customer Service
- Healthcare Services
- Customer Service Management
- Healthcare
- Non-medical Healthcare
- Front Line Customer Service
- Ethical Healthcare
- Customer Service
- Customer Service Excellence
- Appointment Scheduling
Patient Support Specialist
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Job Description
Patient Care Assistant Role
As a valued healthcare professional, you will play a vital role in delivering high-quality patient care and support to patients requiring rehabilitation and sub-acute services. Your duties will include assisting nursing staff with administrative tasks, basic nursing care, and infection control practices for assigned patients.
- Key Responsibilities:
- Assist nursing staff with daily routines, including administering medications, monitoring patient conditions, and providing emotional support.
- Contribute to maintaining a clean, safe, and organized ward environment, adhering to strict hygiene standards.
- Perform housekeeping duties, manage inventory levels, and maintain equipment to ensure seamless patient care.
- Requirements:
- GCE 'N' Level qualification or equivalent in a relevant field.
- Recognized Certificate in Healthcare (Inpatient) or related area of study.
- Ability to work rotating shifts, adapt to new environments, and prioritize tasks effectively.
- Strong passion for serving the community and delivering exceptional patient care.
Patient Support Coordinator
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Job Description
We are seeking a diligent and organized Patient Support Coordinator to join our healthcare team.
Key Responsibilities:- Provide patients with accurate information regarding clinic services at the counter.
- Update patient registration data and manage medical records in accordance with established procedures and guidelines.
- Facilitate communication between medical teams, patients, and various clinics within the organization to schedule appointments.
- Assist doctors and nurses with basic clinical tasks as required.
- Collect laboratory and radiology results for review by doctors and ensure timely follow-ups.
- Perform daily billing operations and maintain accurate transactions, including account closure.
- Minimum 'O' Level or diploma in any field with 1-2 years of experience in a clinical setting preferred.
- Able to work from Friday to Monday.
- Excellent organizational skills, ability to multitask, and strong teamwork capabilities.
- Superior customer service and interpersonal skills with a pleasant demeanor.
- Ability to thrive in a dynamic, fast-paced environment.
- Proficient in Microsoft Office applications, particularly Word and Excel, and skilled in managing patient registration systems.
Patient Support Admin
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Shift Hours : AM- 7am to 4.30pm, MD- 8.30am to 6pm, PM- 1pm to 8.30pm, Night- 10pm to 7.30am
Location : Novena
Outpatient Registration & Billing:
- Handle patient registration, billing, and perform visitor management including temperature screening.
- Input patient details and carry out admission procedures in the system.
- Provide guidance to patients on Medisave, MediShield, Integrated Shield Plans, and corporate insurance claims and guarantees.
- Enter Doctors' Fees and details from Doctor's Letters of Certification into the system as required.
- Follow up on relevant documentation when necessary.
- Enter and update patient information and perform system admission for inpatient cases.
- Conduct financial counselling for patients or their next-of-kin, providing bill estimations (AFHS) and securing required signatures.
- Collect admission deposits and alert the Executive of any bad debt flags or patients unable to provide a deposit.
- Perform other administrative tasks related to inpatient records and updates.
- Present and explain itemized bills and charges to patients.
- Process payment collections and issue refunds as necessary.
- Submit daily shift closure reports to the supervisor.
- Handle complex inquiries and feedback related to admission, billing, insurance claims, and cashiering matters escalated by Business Office staff.
- Process and follow up on insurance claims, liaising with insurers to facilitate claim approvals.
- Maintain and manage office supplies and counter inventory.
- Respond to general inquiries via internal and external mailboxes.
- Assist in administrative tasks such as preparing specialist rosters and generating daily management reports.
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Temp Patient Support Assistant
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Seeking a Temp Patient Associate to provide administrative support to our Bed and Surgical Booking Office.
Key responsibilities include ensuring timely and accurate scheduling of beds and procedures, responding to calls professionally, and disseminating updates from hospital departments effectively.
Requirements:
- Minimum GCE 'O' Levels or equivalent
- Strong communication and customer service skills
- Comfortable working in a fast-paced hospital environment
- Able to commit for the full duration of the contract
Benefits:
- Competitive hourly rate
- Opportunity to work with a dynamic team
- Flexible working hours
For interested applicants, please submit your updated resume.
Senior Patient Support Specialist
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Job Description
As a Medical Social Worker, you will provide vital support to patients and their families who are facing personal, social, emotional and financial challenges related to their illness. Your role is crucial in helping them regain their social and psychological functioning.
Key Responsibilities
- Develop and implement effective psychosocial care plans for patients and their families.
- Collaborate with a multidisciplinary team of healthcare professionals to deliver comprehensive patient care.
- Conduct thorough assessments to identify patients' needs and develop strategies to address these needs.
Required Qualifications and Skills
To be successful in this role, you will require:
- A Bachelor of Arts major in Social Work or a related field.
- Relevant work experience in a healthcare setting is highly desirable.
- Registration as a Social Worker with the relevant professional association is preferred.
Benefits of Working in This Role
This role offers a unique opportunity to make a positive impact on patients' lives while working in a dynamic and supportive team environment.
Comprehensive Patient Support Role
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The role of the Social Support Specialist is crucial in ensuring that patients receive comprehensive care that addresses their medical and psychosocial needs. The primary responsibility is to facilitate connections between patients and suitable community resources.
Key Responsibilities- To gather corroborative information in support of assessment processes.
- To aid in identifying and connecting patients with necessary community resources.
- Support administrative tasks such as meeting organisation, tracking outcomes, and data collation.
The Social Support Specialist works closely with the team to ensure patients receive necessary financial aid and community support.
Requirements- Possess GCE O or A levels with 6 years of experience in the social service sectors or customer service experience.
- Hold a Diploma in Social Sciences (Social Work)/ Psychology Studies/ Counselling/ Community Care or Services/ Social Service/ Social Enterprise or its equivalent.
- Able to communicate effectively in local languages.
- Proficient in Microsoft Office applications.
- Demonstrate good communication skills.
- Social Skills
- Medical Social Work
- Healthcare
- Social Services
- IT Skills
- Language Skills
- Computer-savvy
- Finance
- Case Management
- Writing Skills
This role is ideal for individuals who are passionate about delivering patient-centered care and making a positive impact on the community.